customer service representative Jobs in Pakistan

customer service representative

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customer support executive

customer sales representative Jobs in Pakistan

customer sales representative

receptionist

sales development representative Jobs in Pakistan

sales development representative

call center representative

Experts Communication

Experts Communication is looking for experienced, fluent, and International Call Center Representative are encouraged to apply.Location: North Nazimabad Block A, Karachi.Walk-in Interviews: Monday to Friday.Interview Timing: (8 pm-11 pm)Shift timing: 07:00 pm to 4:00 amOnly 5 working days Sat/Sun off.Able to work for night shift.Benefits:Basic salary 45k to 50kAttendance AllowanceUncapped commissionGrowth opportunities (Every 4 Months)Company-paid dinners every month etc.Quarterly picnicAnnual DinnerHealth InsurancePaid LeavesJob Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you comfortable with on-site work?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

International Call Center Representative

Minerva Research Solutions

<div>Location: Karachi 
 Department: Patient Experience &amp; Support 
 Employment Type: Full-Time | Night Shift<h2 class="jobSectionHeader">
Who We Are</h2>
Minerva Research Solutions is a leading Clinical Trial Management and Support organization, dedicated to elevating global healthcare outcomes through innovation, operational excellence, and uncompromising quality.
We partner with biotech, pharmaceutical, and healthcare institutions to deliver integrated services across the clinical trial value chain, from feasibility to closeout.
Our portfolio spans Data Operations, Patient Recruitment, and Regulatory Services, enabling clients to accelerate the development of breakthrough therapies with accuracy, agility, and regulatory confidence.
Governed by globally recognized standards such as FDA regulations and ICH-GCP, we ensure data integrity, participant safety, and reliable insights at every stage.
We are expanding our Customer Experience function and seeking a Spanish-speaking, customer-centric professional to join our high-performance team.<h1 class="jobSectionHeader">
Role Summary</h1>
As a Spanish Call Center Representative, you will be the frontline ambassador for Minerva, providing support to Spanish-speaking patients, partners, and stakeholders. You will ensure accurate, empathetic, and compliant communication, representing our values and service standards.<h1 class="jobSectionHeader">
Key Responsibilities</h1><ul><li>
Manage inbound and outbound interactions for Spanish-speaking patients and clients with professionalism and accuracy.</li><li>
Deliver a frictionless customer journey, proactively resolving concerns and providing tailored support.</li><li>
Support appointments, participant onboarding, and study-related communication while ensuring confidentiality.</li><li>
Maintain all interactions according to clinical research regulations and service quality standards.</li><li>
Collaborate with cross-functional teams to ensure timely issue resolution.</li><li>
Keep accurate CRM documentation for all interactions.</li><li>
Identify service gaps and escalate complex cases appropriately.</li><li>
Uphold Minerva&rsquo;s CX standards at all touchpoints.</li></ul><h1 class="jobSectionHeader">
Required Qualifications &amp; Experience</h1><ul><li>
Bachelor&rsquo;s degree in any discipline (or equivalent).</li><li>
Fluent in Spanish and English (neutral/US accent preferred in English).</li><li>
Minimum 1 year of international customer support experience (BPO, contact center, or shared services).</li><li>
Experience in healthcare, life sciences, or clinical research is a plus.</li><li>
Strong analytical thinking, emotional intelligence, and client-service orientation.</li><li>
Comfortable in a target-driven, high-volume, fast-paced environment.</li><li>
Proficient with CRM tools and MS Office applications.</li><li>
Willingness to work night shifts and adapt to business needs.</li></ul><h1 class="jobSectionHeader">
What You&rsquo;ll Gain at Minerva</h1><ul><li>
Competitive salary with performance-based incentives</li><li>
Comprehensive medical insurance &amp; EOBI benefits</li><li>
Structured Learning &amp; Development programs and certifications</li><li>
Paid leave: annual, medical, casual</li><li>
Mental well-being and employee support programs</li><li>
Inclusive, collaborative, and growth-oriented culture</li><li>
Internal recognition &amp; engagement initiatives</li><li>
Technology-forward workplace</li><li>
Transportation facility for female staff &amp; conveyance allowance for male staff</li><li>
Night shift allowance</li><li>
Family-supportive policies, including parental leave</li><li>
Opportunities to contribute to community and social impact initiatives</li></ul><h1 class="jobSectionHeader">
Work Schedule</h1>
Monday &ndash; Friday 
 7:00 PM &ndash; 3:00 AM (On-site)<h1 class="jobSectionHeader">
Diversity, Equity &amp; Inclusion</h1>
Minerva Research Solutions is an Equal Opportunity Employer. We value diverse perspectives, encourage innovation, and empower every individual to reach their full potential.
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Spanish-Speaking Call Center Representative (Night Shift – Onsite)

Misix Communication

Company DescriptionMisix Communication, established in 2015, is a leading Business Process Outsourcing center that specializes in delivering outstanding customer service. Committed to building strong customer relationships, our team provides exceptional customer support tailored to the needs of both new and existing clients. Our experienced staff quickly adapts to new tools and product specifications, ensuring high-quality service. At Misix Communication, we strive to exceed expectations and support businesses in achieving superior customer satisfaction.Role DescriptionThis is a full-time hybrid role for a Call Center Representative based in Islamabad, offering the flexibility of partial remote work. Responsibilities include providing excellent customer support, resolving customer inquiries, maintaining high levels of customer satisfaction, and ensuring a positive experience for all clients. The Call Center Representative will utilize strong communication and computer skills to manage and resolve customer issues effectively.Qualifications<ul><li>Experience in Customer Service, Customer Support, and ensuring Customer Satisfaction</li><li>Strong Interpersonal Skills and ability to communicate effectively with a diverse customer base</li><li>Proficiency in Computer Literacy to navigate and utilize technology-based tools efficiently</li><li>Ability to work collaboratively within a team while also taking initiative to work independently</li><li>Fluency in English; additional language skills are a plus</li><li>High school diploma or equivalent; further education or prior experience in a call center environment is advantageous</li></ul>Pay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Outbound Call Specialist

Nopex Services

We are looking for a Call Center Representative .The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner Identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Requirements Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degreeSend me your cv on WhatsApp 0325-9492528Job Type: Part-timePay: Rs50,000.00 - Rs95,000.00 per monthWork Location: In person

Fresh call center agents required Urdu

Limousine

Job Title: Female Customer Service Representative (CSR) &ndash; Inbound Call CenterSalary: Rs 40,000 &ndash; Rs 60,000 per month Job Type: Full-time / Part-time Hiring Status: Urgent HiringWe are currently hiring female Customer Service Representatives for our Inbound Call Center. This role is ideal for candidates who are confident in English communication, have a professional attitude, and want to build a career in customer service.Key Responsibilities:<ul><li>Handle inbound customer calls in a professional and polite manner</li><li>Provide accurate information and assist customers with their inquiries</li><li>Maintain clear and confident English communication with customers</li><li>Record and update customer information in the system</li><li>Follow company guidelines to ensure high-quality customer service</li></ul>Job Requirements:<ul><li>Strong English speaking and communication skills</li><li>Ability to understand, read, and write English clearly</li><li>Good listening skills and a customer-focused attitude</li><li>Ability to learn quickly and adapt in a fast-paced environment</li><li>Basic computer knowledge (email, typing, data entry)</li><li>Ability to work well in a team-oriented workplace</li></ul>Eligibility:<ul><li>Female candidates only</li><li>Fresh and experienced candidates are welcome</li><li>Training will be provided for selected candidates</li></ul>Important Information:<ul><li>This is an Inbound Call Center position only</li><li>No pick-up and drop service is available, so please apply only if you can arrange your own transportation.</li></ul>Office Location: Near Evercare Hospital, Wapda Town Phase 2, LahoreJob Types: Full-time, Part-time, FresherPay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Inbound Call Center

Accurate Eminent Firm

Important Information:<ul><li>This is a fully office-based job (no remote work).</li><li>Please apply only if you can easily commute to our office near Nipa Chowrangi, Karachi.</li><li>Suitable for undergraduates, freshers, and professionals looking to build corporate skills.</li></ul>Position Overview:We are hiring fresh and experienced candidates for the role of Call Center Representative &ndash; Lead Generation. (No sales involved &ndash; only simple lead generation. Training will be provided.)You will be responsible for interacting with new and existing customers via calls and emails to generate leads and follow up as needed.What We Offer:<ul><li>Fixed, non-rotational evening shift (6:00 PM &ndash; 12:30 AM)</li><li>Fixed salary packages</li><li>Daily, weekly, and monthly KPI bonuses</li><li>Uncapped commissions</li><li>Regularity &amp; conveyance/fuel allowance</li><li>Professional and friendly work environment</li><li>Interpersonal and communication skills training</li><li>Internal career growth opportunities</li><li>Earn PKR. 20,000 &ndash; 60,000 in a 6-hour shift</li></ul>Job Responsibilities:<ul><li>Engage with new and recurring customers through energetic and professional communication</li><li>Perform outbound calls for lead generation</li><li>Manage follow-ups via calls and emails</li><li>Maintain customer interaction logs (training will be provided)</li></ul>Requirements:<ul><li>Age Under 25 Yrs</li><li>Education: Intermediate, O/A Levels, Bachelors, or University Undergraduates</li><li>Basic understanding of outbound call center operations</li><li>Must be:</li><li>Energetic &amp; enthusiastic</li><li>Creative and confident</li><li>A multitasker and active listener</li><li>Fluent spoken &amp; written English is mandatory</li></ul>How to Apply<ul><li>Apply via Indeed.</li></ul>Job Type: Part-timePay: Rs20,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Is it easy for you to come to our office which is close to NIPA CHOWRANGI?</li><li>Your Age? Area/Location where you live in Karachi?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Fresh-Experienced Part time Call Center Agents Needed for Evening Shift (6 PM-12:30 AM)

CO BUILD PVT LTD

We are looking for a motivated Sales Development Representative (SDR) with prior call center experience to join our team. The ideal candidate should have strong communication skills and the ability to generate leads, engage with potential clients, and support the sales team.Responsibilities:<ul><li>Make outbound calls to potential clients</li><li>Generate and qualify leads for the sales team</li><li>Introduce company services and explain offerings to clients</li><li>Maintain records of calls and client interactions</li><li>Follow up with prospects and schedule meetings for the sales team</li><li>Achieve daily and monthly call targets</li></ul>Requirements:<ul><li>Previous call center or telesales experience</li><li>Excellent communication and interpersonal skills</li><li>Confidence in speaking with international clients is a plus</li><li>Basic knowledge of CRM tools and lead management</li><li>Strong persuasion and negotiation skills</li></ul>Job Type: Full-time | Female .Salary: Up to PKR 60,000 Location: Lake City, Lahore Experience: Call Center Experience RequiredPay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Sales Development Representative (Female)

Explore 638+ Call center representative in Pakistan this April. Find roles across top companies and apply now to boost your career.