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call center sales and business support agent verizon

OneTouch Direct

<div>
 Join the exceptional team at
 
 OneTouch Direct
 
 as a
 
 Call Center Sales and Business Support Agent
 
 ! In this exciting role, you will not only drive sales but also provide crucial support to our valued partners and customers. We pride ourselves on delivering outstanding service and solutions, and you will be at the forefront of keeping our clients satisfied and engaged.
 
 
 
 Your Responsibilities:
 
 
 
 <ul>
 <li>
 Engage with customers through inbound and outbound calls, handling inquiries, and providing insightful information about our products and services
 </li>
 <li>
 Utilize your sales skills to identify customer needs and recommend the best solutions, maximizing every sales opportunity
 </li>
 <li>
 Provide essential business support, helping clients solve issues and ensuring a seamless experience
 </li>
 <li>
 Document customer interactions accurately and maintain meticulous records within our CRM systems
 </li>
 <li>
 Work collaboratively with other team members to contribute to a positive and productive work environment
 </li>
 <li>
 Continuously seek opportunities to improve processes, enhance customer satisfaction, and drive sales performance
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent
 </li>
 <li>
 1+ years of experience in sales, or call center roles
 </li>
 <li>
 Strong verbal communication skills and a friendly, approachable demeanor
 </li>
 <li>
 Ability to engage effectively with diverse customer profiles
 </li>
 <li>
 Excellent problem-solving skills with a proactive and solution-oriented mindset
 </li>
 <li>
 Familiarity with CRM software and call center technology is advantageous
 </li>
 <li>
 Ability to thrive in a fast-paced environment while maintaining attention to detail
 </li>
 <li>
 Team player who contributes positively to workplace culture and collaboration
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
 </li>
 <li>
 GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses!
 </li>
 <li>
 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks!
 </li>
 <li>
 Supportive Environment: Classroom training, plus 1-on-1 support to get you going!
 </li>
 <li>
 Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
 </li>
 <li>
 Benefits: Health Care Plan (Medical, Dental &amp; Vision)
 </li>
 <li>
 Growth: Opportunity for professional advancement as we grow!
 </li>
 <li>
 Culture: Diverse, welcoming culture with Employee Resource Groups
 </li>
 <li>
 Referrals: Refer a friend and earn up to $2,000 per person!
 </li>
 </ul>
</div>

Call Center Sales and Business Support Agent - Verizon

Renuity

<div>Important to note that this role will be based out of the DC area and must be willing to relocate to be in office 5 days a week. 
 
The Director, Inside Sales is responsible for leading and scaling inside sales call center operations with a focus on revenue generation, lead conversion, and sales productivity. This role requires a strategic, data-driven leader with experience managing high-volume inside sales teams, optimizing dialing performance, and driving measurable revenue outcomes through outbound and inbound sales channels.
The Director will oversee the call center&rsquo;s inside sales, confirmation, and dispatch teams to maximize sales performance through effective coaching, sales process optimization, and data-driven decision-making. This role partners closely with the executive team to ensure alignment with the company&rsquo;s vision, mission, and strategic goals, and reports directly to the SVP of Call Center Operations.
What You&rsquo;ll Do<ul><li>
Develop and execute high-volume inside sales dialing strategies designed to maximize contact rates, appointment conversions, and revenue per lead.</li><li>
Align inside sales initiatives with company revenue objectives in partnership with senior leadership.</li><li>
Oversee daily operations of inside sales teams, ensuring strong speed-to-lead, high contact rates, appointment set percentages, and quality lead conversion.</li><li>
Drive a high-performance sales culture through clearly defined revenue KPIs, sales dashboards, and ongoing coaching for managers and frontline sales agents.</li><li>
Monitor and optimize dialer performance, call cadence strategies, and CRM analytics to improve agent productivity and sales outcomes.</li><li>
Ensure compliance with all regulatory requirements (TCPA, DNC) while maintaining aggressive sales outreach strategies.</li><li>
Partner cross-functionally with Sales, Marketing, and Technology to improve lead quality, segmentation strategies, scripting, and sales enablement tools.</li><li>
Identify and implement sales process improvements, automation, and technology enhancements to increase agent efficiency and revenue per lead.</li><li>
Collaborate closely with Field Sales leadership to ensure appointment quality translates into closed revenue.</li><li>
Recruit, develop, and mentor high-performing inside sales leaders and managers while building scalable coaching frameworks for frontline agents.</li><li>
Maintain an active presence on the call center floor, reviewing sales performance, call quality, and conversion metrics while driving accountability through weekly performance reviews.</li><li>
Champion change management initiatives and lead the adoption of new sales technologies, dialing strategies, and performance management tools.</li></ul>
What You&rsquo;ll Bring<ul><li>
Bachelor&rsquo;s degree required; MBA or equivalent preferred.</li><li>
8+ years of progressive inside sales or call center leadership experience, including 5+ years leading high-volume outbound sales teams.</li><li>
Proven track record of driving revenue growth through inside sales operations, including improving contact rates, appointment set rates, and lead-to-sale conversion.</li><li>
Hands-on experience managing large inside sales teams in a quota-driven call center environment.</li><li>
Proficiency with dialer management systems and CRM platforms (e.g., Five9, Nextiva, RingCentral) with experience optimizing dialing strategies and agent productivity.</li><li>
Strong analytical and problem-solving skills with the ability to translate sales data into actionable performance strategies.</li><li>
Excellent communication and leadership skills with the ability to influence cross-functional partners.</li><li>
Experience in industries such as home improvement, home services, healthcare, retail, or other high-volume consumer sales environments.</li><li>
Strong background in business intelligence and reporting tools used to track sales performance and agent productivity.</li><li>
Ability to manage multiple priorities in a fast-paced, high-growth sales environment.</li></ul>
About Renuity
Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service.
To learn more, visit Renuity's About Us page.
#RHB
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
If you have a question regarding your application, please contact TA@renuityhome.com
To access Renuity's Privacy Policy, please click here: Privacy Policy</div>

Director, Inside Sales

<div>
 At OneTouch Direct, we believe in creating meaningful connections, both with our clients and our team! We're excited to welcome a
 
 Call Center Sales Supervisor
 
 who is passionate about leading and inspiring others. As a part of our friendly and enthusiastic team, you'll have the opportunity to make a real impact by driving sales while ensuring our customers feel valued and heard!
 
 
 
 Your Key Responsibilities:
 
 
 
 <ul>
 <li>
 Lead a dedicated sales team with enthusiasm, providing support and encouragement to help them reach their full potential
 </li>
 <li>
 Keep a close eye on sales metrics and work together with your team to create exciting strategies that boost performance
 </li>
 <li>
 Conduct uplifting performance reviews, offering positive feedback and identifying areas for growth
 </li>
 <li>
 Organize engaging training sessions that enhance product knowledge and sharpen sales skills
 </li>
 <li>
 Be the go-to person for any customer escalations, turning challenges into delightful resolutions
 </li>
 <li>
 Collaborate with our wonderful management team to refine sales processes and continually improve our operations
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 A bachelor's degree or equivalent experience
 </li>
 <li>
 At least 2 years of experience in a sales-focused call center supervisory role
 </li>
 <li>
 A proven knack for leading and motivating a fantastic sales team
 </li>
 <li>
 Great communication and people skills - you can connect with anyone!
 </li>
 <li>
 Strong analytical abilities to help us understand our data better
 </li>
 <li>
 A positive attitude that thrives in a fast-paced, results-oriented environment
 </li>
 <li>
 Familiarity with CRM software and Microsoft Office Suite - a tech-savvy superstar!
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Full-Time Hours: 40 hours per week schedule
 </li>
 <li>
 Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
 </li>
 <li>
 Benefits: Health Care Plan (Medical, Dental &amp; Vision)
 </li>
 <li>
 Culture: Diverse, welcoming culture with Employee Resource Groups
 </li>
 <li>
 Referrals: Refer a friend and earn up to $2,000 per person!
 </li>
 </ul>
</div>

Call Center Sales Supervisor - TPA

Tampa General Hospital

<div><div>Physician Business Development Representative - (260000QE)<div>
</div></div><div>
Description<div></div> 
Under supervision of the Manager of Business Development, the Business Development Representative will be responsible for promoting and representing Tampa General Hospital in their respective service line sales focus. The Business Development Representative will be responsible for implementing approved sales strategies and executing tactics to generate service line utilization and achieve sales goals.<ul><li>
Ability to comprehend knowledge that includes disease state, clinical research studies, and utilizing that knowledge to deliver information in an educational and sales environment</li><li>
Demonstrate the ability to learn, analyze, understand and effectively convey complex information</li><li>
Develop and execute business plans for assigned service line(s) while achieving consistent sales growth within the territory</li><li>
Promote services ethically and within compliance, based on TGH&rsquo;s sales process and approved marketing strategy</li><li>
Develop and nurture professional relationships with appropriate healthcare providers and hospitals</li><li>
Support service line growth initiatives and achieve sales goals through effective use of the TGH&rsquo;s sales model</li><li>
Consistent execution of sales and brand strategies, including effective and compliant utilization of available resources (i.e. approved sales tools and materials, educational lunches, speaker programs)</li><li>
Leverage expertise and knowledge of service lines to anticipate, investigate and respond to inquiries and service barriersDemonstrate a results-oriented approach and effective time management skills</li><li>
Develop an effective territory routing plan to optimize call plan attainment</li><li>
Consistently record sales activity within PRM systemUtilize time and other resources to drive territory growth</li><li>
Leverage service line data to focus efforts on high value opportunities</li><li>
Responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital</li></ul><div>
</div></div><div>
Qualifications<div></div> 
Bachelor&rsquo;s Degree in Marketing or Related field and a minimum of 2 years of experience in Physician Relations or Physician targeted medical sales; or Associate&rsquo;s Degree in Marketing or Related field and minimum of 5 years of experience in Physician Relations or Physician targeted medical sales.<div> 
</div></div><div>
Primary Location: Tampa</div><div>
Work Locations: TGH Main Campus 1 Tampa General Circle Tampa 33601</div><div>
Eligible for Remote Work: Hybrid Remote</div><div>
Job: Strategic Services/Business Development</div><div>
Organization: Florida Health Sciences Center Tampa General Hospital</div><div>
Schedule: Full-time</div><div>
Scheduled Days: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday</div><div>
Shift: Day Job</div><div>
Job Type: Hybrid Remote</div><div>
Shift Hours: 8am - 5pm, some nights and weekends</div><div>
Minimum Salary: 69,305.60</div><div>
Job Posting: Mar 12, 2026, 12:23:09 PM</div></div>

Physician Business Development Representative

Ferguson

<div>Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers&rsquo; complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Ferguson is currently looking for the right individual to fill an immediate need for a Customer Service Representative to join our Concierge team! The Concierge Customer Service Representative conducts a range of diverse administrative and staff functions. General areas of responsibility include reception, mailroom services, sales agent support, conference management, administrative support services, and secretarial services to organization.
Position Details:
Location | Onsite - Tampa, FL
Schedule | Monday &ndash; Friday 7:30am &ndash; 4:00pm<h2 class="jobSectionHeader">
Responsibilities:</h2><ul><li>
Receive inbound phone calls and dispatch calls to the appropriate department</li><li>
Resolve customer problems and refers problems to appropriate department when appropriate</li><li>
Perform other routine administrative activities per the organization&rsquo;s established procedures which may include answering phones, taking messages, distributing mail, filing, or maintaining office supplies or other inventory</li><li>
Collect, compile, and verify information and enter it accurately into documents such as reports, presentations, or forms; and office systems such as databases</li><li>
Respond to, or redirect routine inquiries from external/internal sources about the organization, it&rsquo;s activities, or processes so callers/visitors are answered promptly and accurately</li><li>
Participate in meetings and communicate any concerns to management</li><li>
Make sure to follow all policies, rules, regulations, and procedures</li><li>
Perform other duties or functions as requested by management</li></ul><h2 class="jobSectionHeader">
Qualifications:</h2><ul><li>
Strong written and verbal communication skills with ability to communicate across all levels of the organization</li><li>
Ability to handle a fast-paced call center environment</li><li>
Be well organized, detailed, and have time-management skills</li><li>
Display a high level of integrity and professionalism</li><li>
Proficient in Microsoft Office 365 Suite, especially Teams, Outlook, Word, and Excel</li></ul>
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!<ul><li></li></ul>
Pay Range:<ul><li></li></ul>
$15.00 - $19.04<ul><li></li></ul>
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.<ul><li></li></ul>
This role is Bonus or Incentive Plan eligible.<ul><li></li></ul>
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.<ul><li></li></ul>
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information</div>

Customer Service Representative (Concierge)

ShyftOff

<div><h1 class="jobSectionHeader">About ShyftOff</h1>
ShyftOff is the workforce delivery platform that makes contact center operations radically simpler. We combine automation, analytics, and top global talent to help companies run high-performing support operations without the overhead. We're scaling fast, backed by leading investors, and building the future of how work gets done.
<h1 class="jobSectionHeader">About the Role</h1>
You'll own the day-to-day experience of agents across our client programs&mdash;making sure they have what they need to show up confident, informed, and ready to perform. You're the connective tissue between agents, operations, quality, and workforce management. When something's off, you spot it early. When agents need help, you're the first person they turn to.
This is a hands-on individual contributor role in a remote environment. You'll work across time zones, inside multiple client systems, and with teammates who move fast. If you thrive when things are dynamic and love making other people successful, this is your role.
<h1 class="jobSectionHeader">Who You Are</h1>
You've spent 2&ndash;4 years in contact center operations, BPO, client services, or a related support environment&mdash;and you've seen enough to know what good looks like. You might have been a team lead, a QA analyst, a trainer, or a supervisor. What matters is that you've been close to agent performance and you understand what it takes to keep a floor running.
You're the person who built the FAQ before anyone asked you to. You noticed the pattern in agent errors before it showed up in the QA report. You asked &ldquo;why are we doing it this way?&rdquo; not to complain, but because you genuinely wanted to find a better way. You don't wait for permission to improve things&mdash;you raise your hand, propose the fix, and follow through.
Technology is a tool you lean into, not away from. You're comfortable navigating LMS platforms, AI QA tools, ticketing systems, and client portals&mdash;and you pick up new platforms quickly because you're curious about how things work. You don't need to be an engineer, but you're the person on the team who figures out the workaround before IT responds.
You've worked remotely and you know what it takes to stay accountable without someone looking over your shoulder. You're organized, you communicate proactively, and you're comfortable managing responsibilities across multiple time zones. When things get hectic, you stay calm and keep people informed.
Above all, you care about people. You get energy from helping agents succeed, and you take pride in being the person they trust when something goes wrong.
<h1 class="jobSectionHeader">What You'll Do</h1>
<h2 class="jobSectionHeader">Keep Agents Engaged and Informed</h2>
<ul><li>Monitor and respond to agent questions across engagement channels in real time.</li><li>
Post announcements, updates, and clarifications that keep agents aligned to campaign goals.</li><li>
Surface trends and escalate emerging risks to operations, quality, and workforce management.</li></ul>
<h2 class="jobSectionHeader">Support Agents Inside Client Systems</h2>
<ul><li>Research issues, verify information, and resolve cases inside client platforms on behalf of agents.</li><li>
Submit, track, and follow up on tickets to ensure agents aren't left waiting.</li><li>
Translate client-facing updates into clear, actionable guidance agents can use immediately.</li></ul>
<h2 class="jobSectionHeader">Turn Feedback into Action</h2>
<ul><li>Review QA results, agent feedback, and performance outliers to identify coaching opportunities.</li><li>
Partner with operations and quality teams to schedule and document follow-up conversations.</li><li>
Track themes over time and recommend updates to playbooks, knowledge bases, and training materials.</li></ul>
<h2 class="jobSectionHeader">Monitor Staffing and Service Levels</h2>
<ul><li>Keep real-time staffing data accurate and flag gaps or overstaffing before they impact service levels.</li><li>
Coordinate with workforce management on absences, early outs, and intraday adjustments.</li><li>
Support quick decisions that protect client SLAs.</li></ul>
<h2 class="jobSectionHeader">Get New Agents to Production</h2>
<ul><li>Guide agents through certification, nesting, and early production phases.</li><li>
Track completion of training, assessments, and required checklists.</li><li>
Be the go-to resource for new agents' questions as they ramp up.</li></ul>
ShyftOff values diversity and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

ASC - Agent Success Coordinator

Chadwell Supply

<div>
 
 
 
 Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.
 
 
 
 
 
 
 We are proud to have been named the&nbsp;
 
 National Apartment Association's 2025 Top Employer in the Supplier Category.
 
 &nbsp;
 
 
 
 
 
 
 
 
 Benefits that drive themselves:
 
 
 
 
 
 <ul>
 <li>
 
 
 Competitive&nbsp;
 
 
 
 
 
 Hourly Wage of&nbsp;
 
 
 
 
 
 $18.00/ hour!
 
 
 </li>
 <li>
 
 
 Full Time, Monday-Friday,&nbsp;9:00am-6:00pm&nbsp;
 
 
 </li>
 <li>
 
 
 Guaranteed 40 hours per week, hybrid opportunities&nbsp;available upon completion of training, and&nbsp;no weekends!&nbsp;
 
 
 </li>
 <li>
 
 
 We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual.
 
 
 </li>
 <li>
 
 
 Complimentary gym access, meal prep services and more!
 
 
 </li>
 <li>
 
 
 Employee Discount Program!&nbsp;
 
 
 </li>
 <li>
 
 
 Long-term Career Opportunities: Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29&nbsp;Branches across the Country.&nbsp;
 
 
 </li>
 <li>
 
 
 Named Top 100 Companies in Tampa Bay 2019, 2020, 2021, 2022, 2023, 2024, and 2025!
 
 
 </li>
 </ul>
 
 
 
 
 Overview
 
 
 
 
 
 
 
 Chadwell Supply is a successful family-owned business in the maintenance, repair and operations industry. We have 29 branches nationwide and are growing into more locations. To keep up with our growth we are looking for an enthusiastic and energetic individual to work as a Chadwell Supply Call Center Representative! The Call Center Representative will answer inbound calls from specified queues and process quotes, orders, and returns. They will accurately process all credit card authorizations, returns, request for histories, and reports. They will work closely with the warehouse personnel, account managers, and all branch managers to expedite any escalated calls.
 
 
 
 
 
 
 
 
 What you will need
 
 
 
 
 
 <ul>
 <li>
 
 
 Be a minimum of 18 years of age.
 
 
 </li>
 <li>
 
 
 Be familiar with the use of Microsoft Outlook, Excel and SalesPad.
 
 
 </li>
 <li>
 
 
 Be able to perform data entry in a computer and extract information on orders and accounts.
 
 
 </li>
 <li>
 
 
 Have strong process analysis and improvement skills.
 
 
 </li>
 <li>
 
 
 Have ability to multi-task with frequent interruptions.
 
 
 </li>
 <li>
 
 
 Have a financial aptitude for understanding and facilitating profitable customer service order sales and fulfillment.
 
 
 </li>
 <li>
 
 
 High School Diploma or equivalent education required; some college recommended.
 
 
 </li>
 <li>
 
 
 Average computer literacy and experience required.
 
 
 </li>
 </ul>
 
 
 
 
 
 How you will make an Impact
 
 
 
 
 
 <ul>
 <li>
 
 
 
 Be able to process stock orders, quotes, and returns accurately.
 
 
 
 </li>
 <li>
 
 
 
 Work quickly to provide substitutes for items placed on backorder if requested.
 
 
 
 </li>
 <li>
 
 
 
 Be able to process Credit Card Authorizations on open orders.
 
 
 
 </li>
 <li>
 
 
 
 Communicate directly with the sales team, managers, and warehouse personnel to resolve conflicts.
 
 
 
 </li>
 <li>
 
 
 
 Be able to answer the phone with a clear friendly tone.
 
 
 
 </li>
 <li>
 
 
 
 Be responsible for reading and obeying all notes on accounts pertaining to the handling of our accounts.
 
 
 
 </li>
 <li>
 
 
 
 Acknowledge and answer all emails as they arrive.
 
 
 
 </li>
 <li>
 
 
 
 Participate in Lunch and Learns and all other product knowledge opportunities.
 
 
 
 </li>
 <li>
 
 
 
 Remain logged into queues during business hours.
 
 
 
 </li>
 </ul>
 
 
 
 #INDCS
 
 
 
</div>

Call Center Representative

Explore 600+ Call center sales and business support agent verizon in Tampa this March. Find roles across top companies and apply now to boost your career.