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customer service representative Jobs in Dubai

customer service representative

call center agent

customer service advisor

call center support representative

Elora Aesthetic Polyclinic

Job Offer: Call Center Representative (Minimum of 2 years Clinic Experience Required)Location: Dubai, United Arab Emirates, Jumeirah, Al Wasl RoadClinic: Elora Aesthetic PolyclinicAbout UsElora Aesthetic Polyclinic is a premium multi-disciplinary clinic located in Jumeirah, Dubai, offering advanced Aesthetic,Surgical, Dental,Physiotherapy and wellness services. We pride ourselves on delivering exceptional patient experience, luxurious atmosphere, and professional excellence.Position OverviewWe are looking for a Call Center Representative with previous experience in medical or aesthetic clinics. The ideal candidate will handle patient inquiries, appointment scheduling, follow-ups, and provide outstanding customer service that reflects the clinic&rsquo;s high standards.ResponsibilitiesAnswer incoming calls, WhatsApp messages, and online inquiries professionally and promptlySchedule and confirm patient appointments and follow ups using clinic CRM systemProvide accurate information about services, offers, and doctors&rsquo; availabilityFollow up with patients regarding their bookings, feedback, and after-careMaintain confidentiality and professionalism at all timesCoordinate closely with the reception and marketing teams to ensure smooth communicationResponsible platforms are: Website, Email, WhatsApp, Instagram Direct message and phone calls.RequirementsProven experience as a Call Center Representative or Receptionist in a medical or aesthetic clinic (minimum 2 year preferred) + good standing certificateStrong communication skills in English and ArabicCustomer-oriented attitude and ability to multitaskFamiliarity with clinic software and CRM systemsPleasant, confident phone manner and professional presentationJob Type: Full-timePay: Up to AED7,000.00 per monthExperience:<ul><li>Clinics : 2 years (Required)</li></ul>Language:<ul><li>ARABIC (Required)</li></ul>License/Certification:<ul><li>Good Standing Certificate (Required)</li></ul>

Call Center Representative

Kaykroo Food Tech l Restaurant Management

We are currently looking for a professional Call Center Agent to join our team here in the UAE and manage customer service operations. The ideal candidate is fluent in both Arabic and English, with strong communication and organizational skills. This role involves taking customer orders, conducting callbacks, gathering feedback, and managing data via Excel and Google Sheets and communicating through emails.What We&rsquo;re Looking For:<ul><li>Minimum 1 years of Call Center or Customer Service experience</li><li>Fluent in Arabic and English (spoken and written)</li><li>Bonus - if you've worked with Saudi customers previously</li><li>Strong skills in Microsoft Excel (data entry, formatting, basic functions) and proficiency in Google Forms and related tools</li><li>Able to join immediately</li></ul>Location: DubaiThank you,People &amp; Culture TeamJob Type: Full-timePay: AED2,500.00 - AED2,800.00 per month

Call Center Agent / Customer Service Representative

TASC Outsourcing

<div>
 
 
 Key Responsibilities
 
 
 
 
 1. Customer Support
 
 
 <ul>
 <li>
 Handle inbound and outbound customer calls related to bank accounts, loans, credit cards, and digital banking services.
 </li>
 <li>
 Respond to customer inquiries promptly and accurately, ensuring high satisfaction levels.
 </li>
 <li>
 Assist customers in resolving issues such as transaction disputes, card activation, password resets, and account updates.
 </li>
 </ul>
 
 
 2. Communication &amp; Relationship Management
 
 
 <ul>
 <li>
 Maintain a courteous, professional, and helpful tone with every customer interaction.
 </li>
 <li>
 Record all customer interactions and resolutions accurately in the CRM system.
 </li>
 <li>
 Escalate unresolved or complex cases to the appropriate departments when necessary.
 </li>
 </ul>
 
 
 3. Product Knowledge &amp; Upselling
 
 
 <ul>
 <li>
 Stay up to date with all banking products, policies, and digital services.
 </li>
 <li>
 Identify customer needs and provide appropriate banking solutions, cross-selling or upselling where applicable.
 </li>
 </ul>
 
 
 4. Compliance &amp; Quality Assurance
 
 
 <ul>
 <li>
 Adhere to all bank policies, security protocols, and regulatory guidelines (e.g., data confidentiality, KYC norms).
 </li>
 <li>
 Meet quality, accuracy, and productivity standards as set by the bank.
 </li>
 <li>
 Participate in regular coaching, training, and performance assessments.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent (preferred).
 </li>
 <li>
 1&ndash;3 years of experience in a
 
 call center, customer service, or banking operations
 
 environment.
 </li>
 <li>
 Strong verbal and written communication skills in English (Arabic or other languages an advantage).
 </li>
 <li>
 Familiarity with
 
 core banking systems
 
 or CRM tools.
 </li>
 <li>
 Basic understanding of banking products and customer service protocols.
 </li>
 </ul>
 
 
 
 
 Regards
 
 
 TASC Recruitment Team
 
</div>

Call Center Representative - Banking

Net2Source (N2S)

<div>
 
 
 Position:
 
 Call Centre Agent-Technical Support
 
 
 
 Work location:
 
 Dubai, UAE
 
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Handle inbound and outbound calls related to technical inquiries, service requests, and troubleshooting.
 </li>
 <li>
 Diagnose and resolve hardware, software, network, or product-related issues using remote tools and standard procedures.
 </li>
 <li>
 Escalate unresolved or complex issues to higher-level support teams when necessary.
 </li>
 <li>
 Document all customer interactions, reported issues, and resolutions accurately in the ticketing/CRM system.
 </li>
 <li>
 Follow up with customers to ensure issues are fully resolved etc
 </li>
 </ul>
 
 
 
 
 Thank You &amp; Regards,
 
 
 N2S Recruitment Team
 
</div>

Call Centre Agent-Technical Support

YUN TECH CLOUD SERVICE & DATACENTERS PROVIDERS

Send your CV: WhatsApp 0521927955<ul><li>Handle inbound and outbound calls efficiently, ensuring customer inquiries are addressed promptly and accurately.</li><li>Utilize CRM software to log interactions, track customer issues, and maintain detailed records for follow-up actions.</li><li>Resolve product or service issues by accurately diagnosing the problem and providing effective solutions to customers.</li><li>Communicate clearly and empathetically, adapting tone and language to meet the customer's emotional state and needs.</li></ul>

KILONEWTONS

Job Title: Customer Service Representative Location: Dubai, UAE Company: Kilonewtons Experience Required: Minimum 1 year in customer service
Job Description:
Kilonewtons is seeking enthusiastic and customer-focused Customer Service Representatives to join our team in Dubai. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding service to our clients.
Key Responsibilities:
<ul>
<li>Handle customer inquiries via phone, email, and live chat in a professional manner.</li>
<li>Assist customers with product/service information, order processing, and issue resolution.</li>
<li>Maintain accurate records of customer interactions and transactions.</li>
<li>Escalate complex issues to the relevant department when necessary.</li>
<li>Meet and exceed customer satisfaction and service quality targets.</li>
<li>Stay updated on company products, services, and policies.</li>
</ul>
Requirements:
<ul>
<li>Minimum 1 year of experience in customer service (retail, call center, or hospitality preferred).</li>
<li>Excellent verbal and written communication skills in English (additional languages a plus).</li>
<li>Strong problem-solving skills and ability to work under pressure.</li>
<li>Proficiency in MS Office and CRM software.</li>
<li>High school diploma or equivalent (degree preferred).</li>
<li>Must be based in Dubai or willing to relocate.</li>
</ul>
What We Offer:
<ul>
<li>Competitive salary + benefits.</li>
<li>Career growth opportunities.</li>
<li>Friendly and dynamic work environment.</li></ul>

Customer Service Representative

E V S ELECTRIC VEHICLE SERVICES

Company: EVS &ndash; Electric Vehicle Services Position: Relationship Manager &ndash; VIP Customers (Call Center) Location: Temporary &ndash; Al Quoz, Dubai | Main Location &ndash; Dubai Investment Park (DIP) Department: Customer Service / Call Center Reports to: Call Center Manager / Head of Customer ExperienceRole Overview:EVS &ndash; Electric Vehicle Services is looking for a Relationship Manager &ndash; VIP Customers to join our Call Center team. This role is dedicated to delivering a premium experience for our VIP clientele, ensuring seamless communication, quick issue resolution, and long-term customer loyalty.Key Responsibilities:<ul><li>Handle inbound and outbound calls for VIP customers, ensuring priority service.</li><li>Build and maintain strong relationships by providing personalized support.</li><li>Manage escalated issues and resolve them promptly with professionalism.</li><li>Coordinate with operations, finance, and service teams to meet customer needs.</li><li>Keep up-to-date knowledge of EVS services, products, and policies.</li><li>Record and monitor customer feedback, highlighting trends for improvement.</li><li>Meet and exceed KPIs on service quality, response times, and retention.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree preferred (Business, Marketing, Communications, or related).</li><li>2&ndash;4 years of experience in customer service, call center, or relationship management (VIP/priority customers is an advantage).</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and conflict-resolution ability.</li><li>Familiarity with CRM/call center software.</li><li>Fluency in English; Arabic - MANDATORY</li></ul>Key Competencies:<ul><li>Service excellence with a customer-first approach.</li><li>Professionalism, empathy, and patience.</li><li>Ability to multitask and manage priorities.</li><li>High emotional intelligence and proactive mindset.</li></ul>Work Details:<ul><li>Location: Temporary in Al Quoz, Dubai | Main office in DIP (Dubai Investment Park)</li><li>Working Hours: 9:00 AM &ndash; 6:00 PM</li><li>Weekly Off: Friday</li><li>Salary Range: AED 3,000 &ndash; AED 5,000 (based on experience)</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per month

Relationship Manager – VIP Customers (Call Center) NATIVE ARABIC/ ENGLISH SPEAKER ONLY

Explore 8281+ Call center support representative in Dubai this November. Find roles across top companies and apply now to boost your career.

8281 call center support representative jobs IN Dubai

Call Center Representative

Call Center Agent / Customer Service Representative

Call Center Representative - Banking

Call Centre Agent-Technical Support

Call Center Representative

Customer Service Representative

Relationship Manager – VIP Customers (Call Center) NATIVE ARABIC/ ENGLISH SPEAKER ONLY