call centre agent (night shift)

chat support officer

customer service agent

customer support chat agent Jobs in Islamabad

customer support chat agent

call centre agent night shift

Misix Communication

Company DescriptionMisix Communication, established in 2015, is a leading Business Process Outsourcing center, dedicated to delivering exceptional customer service to our clients. Our mission is to build strong customer relationships by providing reliable and efficient support. Our team is highly skilled and quick to adapt to the technical requirements of diverse products, ensuring seamless service delivery. We pride ourselves on setting a benchmark for quality in customer support.Role DescriptionThis is a full-time, on-site role for a Call Center Specialist based in Islamabad. The Call Center Specialist will handle inbound and outbound calls, address customer inquiries, provide exceptional customer service, and resolve issues effectively. Additional responsibilities include documenting customer interactions, ensuring data accuracy, and maintaining records. The candidate will play a vital role in fostering customer satisfaction and loyalty while adhering to company policies and procedures.Qualifications<ul><li>Strong Customer Support, Customer Service, and Contact Center skills</li><li>Excellent Communication skills, both verbal and written</li><li>Basic to advanced Computer Literacy</li><li>Ability to work effectively in a fast-paced team environment</li><li>Attention to detail and problem-solving skills</li><li>Experience in a similar role is a plus</li></ul>Pay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Call Centre Agent (Night Shift)

Nayab Labs & Diagnostic Centre

Job Summary:Nayab Labs &amp; Diagnostic Centre is seeking a dedicated and professional Customer Relations Officer / Call Centre Operator to manage patient communications, handle inquiries, and ensure exceptional customer service. The ideal candidate will serve as the first point of contact for patients and clients, maintaining a high standard of professionalism and accuracy in all interactions.Key Responsibilities:<ul><li>Handle inbound and outbound calls in a courteous and professional manner</li><li>Provide accurate information regarding laboratory tests, services, pricing, and timings</li><li>Book appointments and coordinate with relevant departments</li><li>Address patient queries, complaints, and feedback efficiently</li><li>Maintain proper call records and update patient data in the system</li><li>Ensure compliance with company policies, confidentiality, and data privacy standards</li><li>Follow up with patients regarding reports, appointments, and services</li><li>Coordinate with collection points and lab staff for smooth operations</li><li>Promote company services where appropriate</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred Medical Lab Technologist qualification.</li><li>Proven experience in a call centre or customer service role (healthcare experience is a plus)</li><li>Excellent communication and interpersonal skills</li><li>Strong command of Urdu and basic English (spoken &amp; written)</li><li>Good computer skills and familiarity with Medicube/software systems</li><li>Ability to handle pressure and manage multiple tasks efficiently</li><li>Professional attitude and problem-solving skills</li></ul>Working Hours:<ul><li>Shift-based (including evening/weekend shifts if required)</li></ul>How to Apply:Interested candidates can apply via Indeed or send their updated CV to: hr@nayablabs.comJob Types: Full-time, ContractWork Location: In person

Customer Service Representative

AKY Services Pvt. Ltd

We are hiring Call Center Agents for our ACA Campaign (Night Shift). If you&rsquo;re confident, motivated, and want to earn well&mdash;this is for you.Location: Plot 195, 1st Floor, Street 1, I-10/3, IslamabadSalary &amp; Benefits: PKR 40,000 &ndash; 150,000+ (Basic + Commission) Daily, Weekly &amp; Monthly Bonuses Performance-Based Incentives Punctuality Bonus Dressing Bonus Pick &amp; Drop Facility (For Females) Career Growth Opportunities Friendly &amp; Professional EnvironmentShift: Night Shift (On-site) 6pm to 4amRequirements: Good communication skills Basic English understanding Fresh &amp; Experienced both can apply Willing to work in night shiftApply Now: Call/WhatsApp: 0327-6504800 | 0310-5358023Limited slots available &mdash; Apply now and start earning!Job Type: Full-timePay: Rs40,000.00 - Rs150,000.00 per monthWork Location: In person

Call Center Jobs in Islamabad

Assistoro

Role Overview:We are hiring a Virtual Assistant to support U.S.-based real estate agents with lead generation, cold calling, and CRM management. This role requires strong communication skills, consistency in high-volume dialing, and the ability to qualify and nurture potential buyers and sellers.Key Responsibilities:<ul><li>Conduct high-volume cold calls to U.S. homeowners using provided data</li><li>Qualify leads through structured discovery conversations</li><li>Schedule follow-ups and appointments for real estate agents</li><li>Maintain and update CRM systems and lead tracking spreadsheets</li><li>Build and manage a pipeline of potential buyers and sellers</li><li>Provide regular updates and feedback to clients on lead progress</li><li>Clearly communicate the value proposition of the agent to prospects</li><li>Handle objections and rejections professionally while maintaining performance</li></ul>Requirements:<ul><li>Excellent spoken English with a neutral accent</li><li>Strong communication and persuasion skills</li><li>Proven or strong interest in sales, cold calling, or telemarketing</li><li>Ability to work 8-hour dialing shifts with high focus and consistency</li><li>Strong organizational skills and attention to detail (CRM + spreadsheets)</li><li>Active listening and ability to ask the right qualifying questions</li><li>Basic understanding of the real estate industry (preferred, not required)</li></ul>Key Skills:<ul><li>Cold Calling &amp; Lead Generation</li><li>Sales &amp; Persuasion</li><li>CRM Management</li><li>Pipeline Building</li><li>Time Management &amp; Discipline</li><li>Objection Handling</li><li>Client Communication</li></ul>What Success Looks Like:<ul><li>Consistently hitting daily/weekly call targets</li><li>Generating qualified leads and booked appointments</li><li>Maintaining an organized and updated pipeline</li><li>Building strong client trust through clear communication and results</li></ul>Compensation &amp; Growth:<ul><li>Competitive base salary + performance-based incentives</li><li>Exposure to U.S. real estate market</li><li>Opportunity to develop high-income sales skills and grow within the company</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs110,000.00 per monthApplication Question(s):<ul><li>Are you will to do Night shift onsite job?</li><li>Do you have experience in cold calling, telemarketing, or sales?</li><li>Are you comfortable making high-volume outbound calls (100+ calls per day)?</li><li>Do you have experience using CRM systems or managing lead data in spreadsheets? Please specify tools used.</li><li>Are you available to work in U.S. time zones?</li></ul>Work Location: In person

Virtual Assistant – Cold Calling

Globe Call Centre(SMC-PRIVATE) Ltd

WE ARE HIRING!Are you a wordsmith who knows how to rank? Globe Call Center is looking for a talented SEO Content Writer to join our growing digital team! If you know how to write high-converting copy that both humans and algorithms love, we want to talk to you.Location: I-10/3, Islamabad (Onsite - Day Shift)Company: Globe Call Centre (SMC-PRIVATE) LtdType: Full-TimeWhat You&rsquo;ll Do:<ul><li>Craft engaging, original, and SEO-optimized content for blogs, websites, and social media.</li><li>Conduct keyword research and naturally integrate commercial intent keywords.</li><li>Optimize meta tags, headers, and on-page structures.</li><li>Drive organic growth and help our brands dominate the search results.</li><li>Create, edit, and proofread engaging content for websites, blogs, social media, and marketing campaigns</li><li>Develop compelling and persuasive copy aligned with the brand&rsquo;s tone, voice, and target audience</li><li>Collaborate with design and marketing teams to execute effective digital campaigns</li><li>Conduct keyword research and implement SEO best practices to improve content visibility and reach</li><li>Maintain consistency in messaging while contributing to content strategy and brand storytelling</li><li>Manage multiple projects simultaneously while meeting tight deadlines</li></ul>What We&rsquo;re Looking For:<ul><li>Bachelor&rsquo;s degree in English, Mass Communication, Marketing, or a related field</li><li>Minimum 2 years of professional writing experience, preferably in a marketing or agency environment</li><li>Strong understanding of SEO writing, content strategy, and digital trends</li><li>Excellent writing, editing, and proofreading skills</li><li>Ability to multitask and perform effectively in a fast-paced environment</li><li>Proven experience in SEO content writing or copywriting.</li><li>Flawless English writing and editing skills.</li><li>Strong understanding of search intent and current Google algorithms.</li><li>A solid portfolio of published, ranking content.</li></ul>What We Offer:<ul><li>Market competitive salary</li><li>Healthy work environment</li><li>Promotions and increments</li><li>Career growth opportunities</li><li>Saturday and Sunday off</li></ul>Pay: Rs70,000.00 - Rs110,000.00 per monthWork Location: In person

SEO Content Writer

Comtanix

Job Type: Night Shift (6pm to 3am), On-site Location: Bahria Town, Phase 8, Rawalpindi Salary: Basic + Commission Working Days: Monday to FridayJob Description:Comtanix is a fast-growing BPO (not a call center) situated in Bahria Town Phase 8, Rawalpindi. We are currently looking for motivated individuals for the position of Inside Sales Specialist with excellent verbal and written communication skills.Who We&rsquo;re Looking For:We are looking for an enthusiastic and proactive individual with excellent English communication skills, a strong interest in sales, and the drive to achieve results.Fresh graduates are highly encouraged to apply.Key Responsibilities:<ul><li>Interact with prospective customers across the USA via outbound phone calls and emails to grow and maintain business relationships.</li><li>Proactively hunt for new opportunities within assigned territories and accounts.</li><li>Maintain a well-developed pipeline of qualified prospects.</li><li>Develop strong, ongoing relationships with prospects and existing customers.</li><li>Maintain regular communication with customers and suppliers via phone and email to foster profitable relationships.</li><li>Work with technology partners to provide accurate price quotations based on customer requirements.</li><li>Track all sales activities in the CRM system and keep account information updated.</li><li>Achieve assigned quarterly sales targets.</li><li>Prepare and submit weekly reports to the Sales Manager and Supervisor.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business or a related field.</li><li>Strong analytical, communication, and computer skills.</li><li>Ability to work independently and collaboratively at all levels within the organization.</li><li>Willingness to work night shift.</li></ul>Preferred Skills:MS Office, CRM Handling, B2B Business Development, Business Development Strategies, Strong sales and negotiation skills.Pay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Sales Specialist

JK GROUP'S

Job Type<ul><li>Full Time</li><li>On Site (Office Based)</li><li>Night Shift</li></ul>Key Responsibilities<ul><li>Verify sales to ensure accuracy and compliance</li><li>Confirm customers information</li><li>Ensure all required information meet quality standards</li><li>Identify discrepancies and escalate issues when necessary</li><li>Maintain accurate records of verified sales</li><li>Coordinate with sales and quality assurance teams</li><li>Ensure company compliance policies are strictly followed</li><li>Provide clear and professional communication with customers</li><li>Meet daily and weekly verification targets</li><li>Remain available to stay back or work overtime when required for additional training, performance improvement, or if daily/weekly targets are not achieved</li></ul>Required Qualifications<ul><li>Minimum 2 Years of BPO experience on any campaign (preferred)</li><li>Fresh Graduates with excellent communication skills can also apply</li><li>Strong verbal communication and listening skills</li><li>Attention to detail and ability to identify inconsistencies</li><li>Professional attitude and customer handling skills</li><li>Basic computer and CRM handling knowledge</li><li>Ability to work night shifts</li></ul>Benefits<ul><li>Handsome Basic Salary</li><li>Uncapped bonus structure</li><li>Professional and growth-oriented work environment</li><li>Opportunity to build a long term BPO career</li><li>Supportive management and structured processes</li><li>Training allowance</li></ul>Apply Now!https://wa.me/923426800588?text=Hello%2C%20I%20am%20interested%20in%20your%20servicesPay: Rs60,000.00 - Rs100,000.00 per hourExperience:<ul><li>Call Center: 2 years (Required)</li></ul>Work Location: In person

Sales Verifier

Explore 162+ Call centre agent night shift in Islamabad this April. Find roles across top companies and apply now to boost your career.