customer service representative Jobs in Islamabad

customer service representative

customer sales representative Jobs in Islamabad

customer sales representative

customer support representative Jobs in Islamabad

customer support representative

helpline agent

sales officer

customer service agent

Astral Logistics Solutions

Location: Islamabad (On-site)Employment Type: Full-TimeHiring On Behalf Of: Prime Auto Movers (USA-based Auto Transport Company)About the Role:Prime Auto Movers is expanding its auto transport and car shipping operations across the USA and is seeking experienced Customer Service Agents to support clients and ensure smooth service delivery.Key Responsibilities:Handle incoming inquiries and provide accurate auto shipping information.Support customers throughout the shipping process (from booking to delivery).Coordinate with carriers and sales teams to resolve customer concerns.Maintain high levels of professionalism and client satisfaction.Keep accurate records of customer interactions and service issues.Requirements:Previous experience in customer service, preferably in auto transport, trucking, or logistics.Strong English communication skills (verbal &amp; written).Ability to multitask and work with US-based clients.Problem-solving skills with a customer-first mindset. To Apply: Send your CV to careers@recruiffy.comwith the subject line: &ldquo;Auto Transport Customer Service Agent &ndash; Islamabad&rdquo; or here.Job Type: Full-timePay: From Rs60,000.00 per monthApplication Question(s):<ul><li>Do you have experience in Dispatch industry within USA?</li></ul>Work Location: In person

Freight Broker - USA Campaign

Clean and Green Services

Customer Service Representative(CSR) Full-Time, On-sitePKR 40,000&ndash;50,000/month + 5% Performance-Based CommissionClean and Green Services Pvt Ltd is hiring a confident and target-driven Customer Sales &amp; Support Representative to drive service sales, manage client inquiries, and support business growth. We&rsquo;re seeking someone with a proven background in both sales and customer support, strong Excel &amp; CRM skills, and the ability to deliver a professional customer experience.Key Responsibilities<ul><li>Handle inbound/outbound sales calls, customer support queries, and social media inquiries.</li><li>Provide accurate information on services, pricing, and promotions.</li><li>Upsell additional services and meet monthly sales targets through proactive follow-ups.</li><li>Log all interactions in the CRM, maintain accurate records in Excel, and follow up on leads.</li><li>Resolve customer concerns efficiently while maintaining high satisfaction levels.</li><li>Build strong customer relationships to drive repeat business and referrals.</li></ul>Requirements:<ul><li>Minimum 1 year of local experience in both Customer Service/Support and Sales</li><li>Strong communication, persuasive selling, and problem-solving skills</li><li>Advanced Microsoft Excel skills (mandatory)</li><li>Proficiency in CRM systems and social platforms</li><li>Goal-oriented, energetic, and self-motivated</li><li>Flexible with rotating weekly off-days (must be available on Saturdays and Sundays)</li><li>Willing to work in shifts: 9:00 AM &ndash; 6:00 PM and 11:00 AM &ndash; 8:00 PM</li></ul>What We Offer<ul><li>Base salary: PKR 40,000&ndash;50,000/month</li><li>Attractive commission for each sale closed</li><li>Fast-paced, supportive work environment</li><li>Career growth &amp; training opportunities</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have a good grip on Microsoft Excel?</li></ul>Experience:<ul><li>Customer Service : 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Customer Service Representative

Alestra Solutions

Company Description: Founded in 2020, Alestra Solutions is a premier digital agency known for delivering high-impact creative and technical solutions. With over 50,000 successful projects completed through our top-rated Fiverr profile, we have earned a reputation for unmatched quality, creativity, and reliability. Our expertise spans custom animations, logo design &amp; brand identity, presentation design, web development, and mobile app development. We specialize in powerful, professionally-crafted presentations and have a dedicated product development division focused on high-quality, user-centric mobile applications. At Alestra, we're committed to raising the bar in the digital space through creative and technical excellence.Job Title: Customer Chat Support Representative Location: Gulberg Greens Islamabad Job Type: Full-TimeJob Overview: We are seeking a proactive and detail-oriented Customer Chat Support Representative to join our team. In this role, you will be responsible for delivering exceptional support to our customers via live chat, email, and messaging platforms. You will serve as the first point of contact for resolving product-related questions, assisting with order issues, and ensuring overall customer satisfaction.Key Responsibilities: &middot; Respond promptly and professionally to customer inquiries through chat, video conferencing, email, and other digital channels. &middot; Provide accurate, complete, and helpful responses in line with company policies and tone of voice. &middot; Troubleshoot basic technical or service-related issues and escalate complex queries to the relevant departments. &middot; Document all customer interactions and update ticketing systems as needed. &middot; Maintain high service quality and meet KPIs such as response time, resolution rate, and customer satisfaction. &middot; Collaborate with internal teams (Design, Sales, Technical, and Operations) to ensure seamless support and a smooth customer experience. &middot; Identify and report common customer concerns or issues to help improve processes and products. &middot; Follow up with customers to ensure issues are resolved and build positive relationships.Requirements: &middot; Bachelor&rsquo;s degree in Business, Communication, or a related field (preferred). &middot; 2&ndash;3 years of experience in customer service, preferably in a chat or digital support role. &middot; Excellent written communication and typing skills. &middot; Ability to multitask and handle multiple chat conversations simultaneously. &middot; Strong problem-solving abilities and a customer-first attitude. &middot; Familiarity with CRM tools, chat support platforms, and helpdesk software. &middot; Ability to work in rotational shifts (if required) and with minimal supervision.Preferred Skills: &middot; Experience in e-commerce, SaaS, or tech-related customer support. &middot; Basic knowledge of HTML, online troubleshooting, or product navigation. &middot; Multilingual abilities are a plus.What we Offer: &middot; Quarterly Bonus &middot; Leave Encashment &middot; Provident Fund &middot; EOBI &middot; OPD Facility &middot; Bike Financing &middot; Annual &amp; Biannual Increments &middot; Annual BonusJob Type: Full-timeWork Location: In person

Customer Support Representative

ASK Development

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthWork Location: On the road

Helpline Agent

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the road

Florida Insurance Center, Inc

We are seeking a motivated and results-driven Insurance Agent to join our team. As an Insurance Agent, you will be responsible for selling insurance policies to individuals and businesses, providing exceptional customer service, and building long-term relationships with clients.Key Responsibilities:- Sell insurance policies (life, health, auto, home, etc.) to new and existing clients- Build and maintain relationships with clients to understand their insurance needs- Provide policy information, quotes, and recommendations to clients- Process insurance applications and claims- Meet sales targets and performance goals- Stay up-to-date with industry trends and regulatory changesRequirements:- Insurance license (Life, Health, Property &amp; Casualty, etc.)- Strong communication and sales skills- Ability to build and maintain client relationships- Knowledge of insurance products and industry trends- Strong organizational and time management skillsWhat We Offer:- Competitive commission structure- Opportunities for career growth and development- Comprehensive training and support- Collaborative and dynamic work environmentJob Type: Full-timePay: Rs50,000.00 - Rs90,000.00 per monthWork Location: In person

insurance agent

Healthcare Evolutions Medical Services Pvt. Ltd.

An Australian Medical Company - Healthcare Evolutions - is seeking a dedicated and enthusiastic individual to join our team as CSR/Call Center Agent at our Islamabad office located in E-11.Position: CSR/Call Center AgentLocation: E-11, Islamabad, PakistanCompany: Healthcare EvolutionsJob Type: Full-timeSalary: 60,000 - 80,000 PKR (salary range based on interview performance and experience)Working Hours: 3:30 AM - 12:00 PM (Pakistan Standard Time) corresponding to 08:30 AM - 05:00 PM (Australian Standard Time)Key Responsibilities:&middot; Handle inbound and outbound customer calls professionally and courteously.&middot; Provide excellent customer service, addressing Patient inquiries, resolving issues, and ensuring Patient satisfaction.&middot; Communicate effectively within and outside the organization to ensure smooth interactions.&middot; Maintain accurate and detailed records of customer interactions.Requirements:&middot; Excellent English Communication skills required&middot; Ability to effectively communicate with Patients and colleagues.&middot; Proficient in using communication tools and software.&middot; Flexibility to work during 03:30 AM - 12:00 PM (Pakistan Standard Time) corresponding to 8:30 AM - 5:00 PM (Australian Standard Time)Timing may vary due to day light saving.Application Process:Interested candidates are encouraged to apply by sending their updated CV toaamir.g@healthcareevolutions.comNote:&middot; Female candidates are strongly encouraged to apply.&middot; Office timings are aligned with Australian Standard Time and may vary occasionally.&middot; Only shortlisted candidates will be contacted for interviews.Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

Call Center Agents/CSR (females candidates only)

Explore 490+ Customer service agent in Islamabad this September. Find roles across top companies and apply now to boost your career.

490 customer service agent jobs IN Islamabad

Freight Broker - USA Campaign

Customer Service Representative

Customer Support Representative

Helpline Agent

Helpline Agent

insurance agent

Call Center Agents/CSR (females candidates only)