customer service representative

business development representative- call center agent Jobs in Islamabad

call center agent

call center representative Jobs in Islamabad

call center representative

call centre agent (night shift) Jobs in Islamabad

call centre agent (night shift)

customer service agent

ASK Development

JD &ndash; Customer Service AgentJob Responsibilities1. Handle customer inquiries through the APP, incoming calls, emails, and other channels, and provide timely and accurate responses.2. Regularly communicate with business teams and summarize common customer feedback, forming improvement plans for business optimization.Job Requirements:1. Age 20&ndash;30, junior high school education or above.2. Good analytical judgment and communication skills; willing to make calls to customers.3. Familiar with Excel, Word, and other office software.4. Able to accept shift work schedules.Location: Islamabad Job Type: Full-time Apply Here: ehr2@askdevelopment.org/ 0336-1116260Pay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Service Agent

ASK Development pvt Limited

Job Responsibilities:A Reputed Telecom company required a Customer Care Representor ( Premium ).Who will deal Inbound call system of Customer services.To handle and respond to customer calls.To provide online support to the customer regarding the services.Follow up with Operations team for fault rectifications exceeding 48 hoursCreate / close Network Trouble TicketKeep faults' record for respective regionsExecute special tasks assigned during duty.Position: Customer Care Agent ( Normal)Qualification: Inter/BachelorsExperience: 1 year in call center with UK base campaignShift: monthly rotational ( Morning , evening, Night) for male.For females (Morning shift)Location: Rawalpindi / IslamabadBenefits:Free medical insuranceWork from home after probation ( 4 months) as per your performance base.Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>UK Based: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Customer Care Agent

vijay kumar

Job description:Position: Customer Service Officer (CSO) &ndash; Installation Location: Islamabad Experience: 1&ndash;2 Years Salary :50000 + incentives 20000Job Summary: Responsible for managing installation requests, coordinating with customers and field technicians, and ensuring installations are completed within the defined turnaround time while maintaining customer satisfaction and proper documentation.Key Responsibilities:<ul><li>Receive and log installation requests as per company policy.</li><li>Schedule installations with customers and confirm site readiness.</li><li>Assign installation jobs to technicians and share complete job details.</li><li>Coordinate with stores for installation material issuance and tracking.</li><li>Inform customers about additional material costs as per approved rates.</li><li>Monitor daily installation status, pending cases, and completion rate.</li><li>Conduct post-installation confirmation calls to ensure customer satisfaction.</li><li>Maintain proper documentation and comply with installation SOPs.</li><li>Escalate urgent or critical cases to management.</li></ul>Requirements:<ul><li>Intermediate / Graduate with 1&ndash;2 years of experience in customer service or operations coordination.</li><li>Basic knowledge of MS Office and CRM systems.</li><li>Good communication, coordination, and follow-up skill</li></ul>Job Type: ContractContract length: 12 monthsEducation:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Customer Service : 1 year (Required)</li></ul>Job Type: Contract Contract length: 12 monthsPay: Up to Rs50,000.00 per monthLocation:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Customer Service Officer (CSO)

VoIPMEN Pvt Ltd

About Us: VoIPMen PVT Ltd is a leading provider of VoIP solutions, and we are looking for a dedicated and detail-oriented Vicidial Customer Support Representative to join our team. If you have basic knowledge of ViciDial and a passion for customer service, we want to hear from you!Key Responsibilities:<ul><li>Create users in ViciDial and ensure proper configuration.</li><li>Upload and manage data within the ViciDial system.</li><li>Set up and maintain campaigns in ViciDial.</li><li>Manage VOIP carriers and DID numbers.</li><li>Run and analyze campaign reports to ensure efficiency and performance.</li></ul>Requirements:<ul><li>Basic knowledge of ViciDial is required.</li><li>Strong basic English communication skills.</li><li>Ability to learn quickly and adapt to new systems.</li><li>Attention to detail and a proactive approach to problem-solving.</li></ul>Why Join Us?<ul><li>Competitive salary.</li><li>Full-time, stable position.</li><li>Opportunity to work in a growing company with great potential for career growth.</li></ul>Important Note: Candidates who do not answer the following custom questions will not be considered for screening.Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Are you willing to work in US time zone?</li><li>Current Salary?</li><li>Salary Expectation?</li><li>Do you have hands-on experience with ViciDial?</li><li>Have you managed VOIP carriers or DID numbers before?</li><li>Are you familiar with any other VoIP systems or dialers besides ViciDial?</li></ul>Location:<ul><li>Islamabad (Preferred)</li></ul>Work Location: In person

Vici-dial/ VoIP Engineer(Male Preferred)

Swapp

<div>
 
 
 Customer Support Agent &ndash; Islamabad
 
 
 
 
 
 
 
 Company Description
 
 
 
 Swapp is a car subscription platform that offers a digital, flexible, and affordable alternative to buying or leasing vehicles. Our platform provides customers with access to a wide range of vehicles, allowing them to swap cars as often as they like. We are dedicated to delivering exceptional customer service and ensuring customer satisfaction.
 
 
 
 
 
 
 Role Description
 
 
 
 We are seeking a Customer Support Agent to join our team on-site in Islamabad. This is a contract position requiring availability for either the AM shift (7:00 AM &ndash; 4:00 PM) or the PM shift (1:00 PM &ndash; 10:00 PM).
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
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 Handle customer requests and inquiries via live chat, calls, and emails to ensure customer satisfaction and loyalty.
 </li>
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 Investigate and resolve customer issues promptly and effectively, taking ownership from identification to resolution.
 </li>
 <li>
 Accurately document customer interactions, feedback, and resolutions in the system for record-keeping and analysis.
 </li>
 <li>
 Provide customers with detailed information about Swapp&rsquo;s services, subscription plans, and vehicle options.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 At least 1 year of experience in live chat interaction within a customer support role.
 </li>
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 Fluency in English is mandatory.
 </li>
 <li>
 Availability for either the AM shift (7 AM - 4 PM) or the PM shift (1 PM - 10 PM).
 </li>
 <li>
 Experience with Freshdesk or Zendesk is a major plus.
 </li>
 </ul>
 
 
 
 
 If you meet the above criteria and are passionate about delivering exceptional customer experiences, we would love to hear from you!
 
</div>

Customer Support Representative

TT Technologies pvt Ltd (PhoneCase.pk)

Key Responsibilities:<ul><li>Respond to customer inquiries and resolve issues through social media (Facebook, Instagram, WhatsApp).</li><li>Assist customers with product information, order status, and returns.</li><li>Provide guidance and support to customers navigating our e-commerce store.</li><li>Maintain a high level of product knowledge to effectively address customer questions and concerns.</li><li>Collaborate with other team members to ensure timely resolution of customer issues.</li><li>Maintain accurate and detailed records of customer interactions.</li></ul>Requirements:<ul><li>Experience with e-commerce stores and a strong understanding of the online shopping process.</li><li>Proficiency in using Facebook, Instagram, and WhatsApp for customer communication.</li><li>Excellent written and verbal communication skills in English (additional languages a plus).</li><li>Strong problem-solving and decision-making abilities.</li><li>Typing speed of a minimum of 35 words per minute.</li><li>Exceptional interpersonal skills and a friendly, customer-oriented demeanor.</li><li>Ability to work independently and as part of a team.</li><li>Flexible to work during the shift timings of 10:00 AM to 6:00 PM with a 1-hour break.</li><li>High school diploma or equivalent.</li></ul>Salary Range:The salary for this position ranges between 18,000 to 30,000 PKR per month, depending on qualifications and experience.If you are a dedicated and customer-focused professional with the required experience and skills, we invite you to apply for this exciting opportunity to join our team.Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs20,000.00 - Rs30,000.00 per monthApplication Question(s):<ul><li>We are an online store based in Sector E11, Islamabad. As part of our hiring process, we are currently considering candidates who reside in nearby areas. Could you kindly share your current location?</li><li>Do you have any experience as customer support ?</li></ul>Work Location: In person

Customer Support Representative - Islamabad

Note: This is office Based Job, Our office is in Sector E-11 Islamabad.TT Technologies pvt. ltd looking for the people who will be guiding/supporting customers online.We are a fast-growing e-commerce company managing multiple online brands across Pakistan. We sell on Shopify, Daraz, and other platforms. We are looking for a Customer Chat Support Executive to handle customer inquiries, resolve issues, and ensure a smooth customer experience across all platforms.Key Responsibilities:<ul><li>Respond to customer queries via live chat, WhatsApp, and social media inboxes</li><li>Assist customers with order placement, tracking, cancellations, and returns</li><li>Handle complaints professionally and provide timely solutions</li><li>Follow up with customers to ensure issue resolution</li><li>Maintain proper records of chats and customer interactions</li><li>Coordinate with internal teams for order-related issues</li><li>Maintain a polite, professional, and customer-friendly tone at all times</li><li>Ensure customer satisfaction and positive brand image</li></ul>Requirements:<ul><li>Good English writing skills (basic spoken English preferred)</li><li>Ability to communicate clearly and politely</li><li>Problem-solving mindset</li><li>Basic computer knowledge (typing, browsing, Excel/Sheets)</li><li>Ability to handle pressure and multiple chats</li><li>Punctual, responsible, and team-oriented</li></ul>Job Type: Full-timePay: Rs15,000.00 - Rs25,000.00 per monthEducation:<ul><li>Middle School (Preferred)</li></ul>Location:<ul><li>Islamabad E-11 (Preferred)</li></ul>Work Location: In person

Customer Support Chat Agent

Explore 251+ Customer service agent in Islamabad this April. Find roles across top companies and apply now to boost your career.