customer support executive Jobs in Islamabad

customer support executive

customer sales representative Jobs in Islamabad

customer sales representative

customer service specialist Jobs in Islamabad

customer service specialist

client services/customer care advisors specialist Jobs in Islamabad

client services/customer care advisors specialist

customer service representative (csr) Jobs in Islamabad

customer service representative (csr)

customer service agent

Astral Logistics Solutions

Location: Islamabad (On-site)Employment Type: Full-TimeHiring On Behalf Of: Prime Auto Movers (USA-based Auto Transport Company)About the Role:Prime Auto Movers is expanding its auto transport and car shipping operations across the USA and is seeking experienced Customer Service Agents to support clients and ensure smooth service delivery.Key Responsibilities:Handle incoming inquiries and provide accurate auto shipping information.Support customers throughout the shipping process (from booking to delivery).Coordinate with carriers and sales teams to resolve customer concerns.Maintain high levels of professionalism and client satisfaction.Keep accurate records of customer interactions and service issues.Requirements:Previous experience in customer service, preferably in auto transport, trucking, or logistics.Strong English communication skills (verbal &amp; written).Ability to multitask and work with US-based clients.Problem-solving skills with a customer-first mindset. To Apply: Send your CV to careers@recruiffy.comwith the subject line: &ldquo;Auto Transport Customer Service Agent &ndash; Islamabad&rdquo; or here.Job Type: Full-timePay: From Rs60,000.00 per monthApplication Question(s):<ul><li>Do you have experience in Dispatch industry within USA?</li></ul>Work Location: In person

Freight Broker - USA Campaign

Walee Technologies

Location: Islamabad (On-site) Hakeem Easy Finance is looking for a Customer Service Associate to join our growing team in Islamabad. If you're passionate about helping customers, have strong communication skills, and are eager to grow in a fast-paced fintech environment, we want to hear from you!Key Responsibilities:<ul><li>Respond promptly to customer inquiries via WhatsApp, email, and social media (Facebook, Instagram, Twitter).</li><li>Assist users with queries related to loan eligibility, application status, required documents, and service-related issues.</li><li>Escalate complex concerns to senior support staff or relevant departments.</li><li>Maintain a professional and empathetic tone in all communications.Accurately log customer interactions and update records in the CRM system.</li><li>Monitor social media for customer feedback and help manage the brand&rsquo;s online reputation.</li><li>Work closely with operations and tech teams to share customer insights and suggest process improvements.</li><li>Follow established SOPs to ensure compliance with internal and external policies.]</li></ul>Requirements:<ul><li>Fresh graduates or up to 1 year of experience in customer service or a call center environment.</li><li>Excellent written and verbal communication skills in English and/or Urdu.Tech-savvy and comfortable using CRM tools and online platforms.</li><li>Ability to multitask and stay organized under pressure.</li><li>A positive attitude and eagerness to learn.</li></ul>Timings: 9AM to 6PMSalary &amp; Benefits: PKR 40,000/monthJob Type: Full-timePay: Rs40,000.00 per monthWork Location: In person

Customer Service Associate (onsite, I-9 Islamabad)

HRPSP - Your Strategic HR Partner

Job Title: Customer Service Specialist (social media) Salary: PKR 37,000About Us: Join our dynamic team and play a vital role in enhancing customer satisfaction through exceptional service. We are looking for a motivated Customer Service Specialist to manage customer inquiries via social media channels.Key Responsibilities:<ul><li>Respond to customer inquiries via social media in a timely and accurate manner.</li><li>Provide personalized customer service to ensure a delightful customer experience.</li><li>Understand customer needs and deliver appropriate solutions.</li><li>Escalate issues to supervisors when necessary.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Provide feedback to enhance customer experience and improve chat processes.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree and proven experience as a social media Agent or in a similar customer service role (preferred).</li><li>Excellent written communication skills with a strong command of the English language.</li><li>Ability to multitask and thrive in a fast-paced environment.</li><li>Strong problem-solving skills with a creative approach.</li><li>Ability to work independently with minimal supervision.</li><li>Flexibility to work varied hours, including weekends and holidays.</li><li>Familiarity with live chat software and CRM systems.</li></ul>Disclaimer: This is a hybrid role, requiring the agent to perform duties both remotely and on-premises.Job Type: Full-timePay: From Rs37,000.00 per monthWork Location: In person

Customer Service Specialist

The Telaxy Pvt.Ltd

<ul><li>Job Title: Inbound Customer Care Representative (UK Market)</li><li>Company: The Telaxy Call Centre Pvt Ltd</li><li>Location: Gulberg Greens Islamabad, Pakistan</li></ul>*<ul><li>Are you an experienced customer care professional with a background in UK-based taxi services? The Telaxy Call Centre, an official partner for leading UK taxi companies, is expanding its team in Islamabad and looking for talented individuals like you!</li></ul>*<ul><li>About the Role:</li><li>As an Inbound Customer Care Representative,you will be the first point of contact for our UK clients, providing exceptional service and managing their travel needs efficiently. This is a full-time, on-site position with competitive compensation and performance-based bonuses.</li></ul>*<ul><li>Key Responsibilities:</li></ul>*<ul><li>&middot; Handle inbound calls from UK customers in a professional and friendly manner.</li><li>&middot; Efficiently manage airport transfers, local taxi bookings, and service inquiries.</li><li>&middot; Accurately process bookings via phone, email, and online systems using client-provided software.</li><li>&middot; Provide accurate price quotations and resolve customer queries effectively.</li><li>&middot; Dispatch jobs to drivers promptly and in line with company procedures.</li><li>&middot; Liaise with clients, colleagues, and drivers to ensure seamless service delivery.</li></ul>*<ul><li>Who You Are (Requirements):</li></ul>*<ul><li>&middot; Minimum 2 years of experience in a UK-based taxi/cab call center is essential.</li><li>&middot; Excellent communication skills with a clear and neutral British accent.</li><li>&middot; Proven experience in customer service and conflict resolution.</li><li>&middot; Proficiency with taxi booking software, preferably iCabbi or Autocab.</li><li>&middot; A problem-solver with the ability to multitask in a fast-paced environment.</li><li>&middot; Reliable, punctual, and flexible to work according to the shift schedule (including limited night shifts).</li></ul>*<ul><li>We Offer:</li></ul>*<ul><li>&middot; Salary: Rs 100,000 - Rs 150,000 per month</li><li>&middot; Additional Benefits: Night Shift Allowance, Performance (Q/A) Bonus, and On-Time Bonus.</li><li>&middot; Job Type: Full-time, Contract</li></ul>*<ul><li>How to Apply:</li><li>Experienced candidates are encouraged to apply for an interview.</li></ul>*<ul><li>Please bring a hard copy of your CV to the interview at the following address:</li><li>Bashir Arcade,2nd Floor, Street 12, Near Husnain Karamain Masjid, Bhatti Society Main Service Road, Gulberg Greens, Islamabad.</li></ul>*<ul><li>Contact for Inquiries:</li><li>&#8234;&#8234;+92-334-898-4483&#8236;&#8236;</li><li>&#8234;&#8234;+92-051-877-7809&#8236;&#8236;</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

We Are Hiring Experienced Inbound Customer Care Representatives.

ASK Development

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the road

Helpline Agent

Clear House Accountants

JD for Sales Call and Customer Sales Representative:<ul><li>Manage large amounts of inbound and outbound calls in a timely manner in fully fluent English. Must have US or UK English accent.</li></ul><ul><li>Should be able to create and follow communication &ldquo;scripts&rdquo; to handle different topics.</li></ul><ul><li>Should be able to carry out customer surveys and also collect basic information from customers.</li></ul><ul><li>Identify customer needs, clarify information, research issues and provide solutions and/or alternatives</li></ul><ul><li>Build sustainable relationships and engage potential customers by going the extra mile</li></ul><ul><li>Meet personal/team qualitative and quantitative targets</li></ul><ul><li>Draft Lead and proposal Emails, Update Lead Sheets and Sales Funnels</li></ul><ul><li>Be familiar with various leading CRM&rsquo;s.</li></ul><ul><li>Should be able to handle calls and transfer to relevant stakeholders.</li></ul><ul><li>Should be able to take messages and pass them on through various channels.</li></ul><ul><li>Should be able to draft emails, letters and proposal packs. Also should be able to book meetings on calendars.</li></ul>Requirements:<ul><li>Previous experience in a customer support role or a sales role</li></ul><ul><li>Strong phone and verbal communication skills along with active listening - UK or US accent is a must.</li></ul><ul><li>Customer focus and adaptability to different personality types</li></ul><ul><li>Ability to multitask, set priorities and manage time effectively</li></ul><ul><li>Bachelor&rsquo;s degree</li></ul>Job Types: Full-time, ContractWork Location: In person

Customer Sales Representative

Inbound calling

Explore 512+ Customer service agent in Islamabad this October. Find roles across top companies and apply now to boost your career.