clinical coordinator

case manager

Memorial Hermann Health System

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
 
Job Summary
 
The purpose of the Case Manager position is to support the physician, primary medical homes, and interdisciplinary teams. Facilitates patient care, with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction while managing the cost of care and providing timely and accurate information to payors. The role integrates and coordinates resource utilization management, care facilitation and discharge planning functions. In addition, the Case Manager helps drive change by identifying areas where performance improvement is needed (e.g., day to day workflow, education, process improvements, patient satisfaction). The position is responsible for coordinating a wide range of self-management support and provides information to update and maintain relevant disease registry activity. Accountable for a designated patient caseload and plans effectively in order to meet patient needs across the continuum, provide family support, manage the length of stay, and promote efficient utilization of resources.
 Job Description
 
Minimum Qualifications
 Education: Graduate of an accredited school of professional nursing required; Bachelors of Nursing preferred, or graduate of an accredited Masters of Social Work program.
 
Licenses/Certifications: 
<ul>
<li>Current and valid license to practice as a Registered Nurse in the state of Texasor</li>
<li>Current and valid license as a Master Social Worker (LMSW) in the state of Texas required, LCSW preferred</li>
<li>Certification in Case Management required within two (2) years of hire into the Case Manager position.</li>
</ul>
Experience / Knowledge / Skills: 
<ul>
<li>Three (3) years of nursing or social work experience acute hospital-based preferred, or three (3) years of experience comparable clinical setting (i.e. ambulatory surgery center, infusion/dialysis clinic, Federally Qualified Health Clinic (FQHC), skilled nursing facility, or wound clinic).</li>
<li>Experience in utilization management, case management, discharge planning or other cost/quality management program preferred.</li>
<li>Excellent interpersonal communication and negotiation skills.</li>
<li>Demonstrated leadership skills.</li>
<li>Strong analytical, data management and PC skills.</li>
<li>Current working knowledge of discharge planning, utilization management, case management, performance improvement, disease or population management and managed care reimbursement.</li>
<li>Understanding of pre-acute and post-acute venues of care and post-acute community resources, physician office routines, and transitional procedures for pre and post acute care. Demonstrated understanding of motivational interviewing and change management.</li>
<li>Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components.</li>
<li>Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families.</li>
<li>Effective oral and written communication skills.</li>
</ul>
Principal Accountabilities
 
<ul>
<li>Coordinates/facilitates patient care progression throughout the continuum.</li>
<li>Works collaboratively and maintains active communication with physicians, nursing and other members of the multi-disciplinary care team to effect timely, appropriate patient care.</li>
<li>Addresses/resolves system problems impeding diagnostic or treatment progress.</li>
<li>Proactively identifies and resolves delays and obstacles to discharge.</li>
<li>Seeks consultation from appropriate disciplines/departments as required to expedite care and facilitate discharge.</li>
<li>Utilizes advanced conflict resolution skills as necessary to ensure timely resolution of issues.</li>
<li>Collaborates with the physician and all members of the multidisciplinary team to facilitate care for designated case load. Monitors the patient’s progress, intervening as necessary and appropriate to ensure that the plan of care and services provided are patient focused, high quality, efficient, and cost effective.</li>
<li>Facilitates the following on a timely basis: Completes and reports diagnostic testing, Completes treatment plan and discharge plan, Modifies plan of care as necessary, to meet the ongoing needs of the patient, Communicates to third party payors and other relevant information to the care team.</li>
<li>Assigns appropriate levels of care.</li>
<li>Completes all required documentation in TQ screens and patient records.</li>
<li>Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting.</li>
<li>Completes Utilization Management and Quality Screening for assigned patients.</li>
<li>Applies approved clinical appropriateness criteria to monitor appropriateness of admissions and continued stays, and documents findings based on Department standards.</li>
<li>Identifies at-risk populations using approved screening tool and follows established reporting procedures. Monitors LOS and ancillary resource use on an ongoing basis.</li>
<li>Takes actions to achieve continuous improvement in both areas.</li>
<li>Refers cases and issues to Care Management Medical Director in compliance with Department procedures and follows up as indicated.</li>
<li>Communicates with Resource Center to facilitate covered day reimbursement certification for assigned patients.</li>
<li>Discusses payor criteria and issues on a case-by-case basis with clinical staff and follows up to resolve problems with payors as needed.</li>
<li>Uses quality screens to identify potential issues and forwards information to Clinical Quality Review Department.</li>
<li>Ensures that all elements critical to the plan of care have been communicated to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care.</li>
<li>Manages all aspects of discharge planning for assigned patients.</li>
<li>Meets directly with patient/family to assess needs and develop an individualized continuing care plan in collaboration with physician.</li>
<li>Collaborates and communicates with multidisciplinary team in all phases of discharge planning process, including initial patient assessment, planning, implementation, interdisciplinary collaboration, teaching and ongoing evaluation.</li>
<li>Ensures/maintains plan consensus from patient/family, physician and payor.</li>
<li>Refers appropriate cases for social work intervention based on department criteria.</li>
<li>Collaborates/communicates with external case managers.</li>
<li>Initiates and facilitates referrals through the Resource Center for home health care, hospice, medical equipment and supplies.</li>
<li>Documents relevant discharge planning information in the medical record according to department standards.</li>
<li>Facilitates transfer to other facilities as appropriate.</li>
<li>Actively participates in clinical performance improvement activities.</li>
<li>Assists in the collection and reporting of financial indicators including case mix, LOS, cost per case, excess days, resource utilization, readmission rates, denials and appeals.</li>
<li>Uses data to drive decisions and plan/implement performance improvement strategies related to case management for assigned patients, including fiscal, clinical and patient satisfaction data.</li>
<li>Collects, analyzes and addresses variances from the plan of care/care path with physician and/or other members of the healthcare team.</li>
<li>Uses concurrent variance data to drive practice changes and positively impact outcomes.</li>
<li>Collects delay and other data for specific performance and/or outcome indicators as determined by Director of Outcomes Management. Documents key clinical path variances and outcomes which relate to areas of direct responsibility (e.g., discharge planning).</li>
<li>Uses pathway data in collaboration with other disciplines to ensure effective patient management concurrently.</li>
<li>Leads the development, implementation, evaluation and revision of clinical pathways and other Case management tools as a member of the clinical resource/team.</li>
<li>Assists in compilation of physician profile data regarding LOS, resource utilization, denied days, costs, case mix index, patient satisfaction and quality indicators (e.g., readmission rates, unplanned return to OR, etc.)</li>
<li>Acts as preceptor/mentor to new hires.</li>
<li>Assists in development of orientation schedule and helps identify individual needs for learning.</li>
<li>Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.</li>
<li>Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.</li>
<li>Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.</li>
<li>Other duties as assigned.</li>
</ul>

Case Manager

Optum

<div>Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. 
Primary Responsibilities:<ul><li>
Provides office support for all units within the Utilization Management and/or Population Health Department. (Utilization Review, Concurrent Review, Population Health and Case Management.)
</li><li>Assist with incoming authorization requests; data entry of clinical information, pre-certification requests</li><li>
Direct communication with KSC Clinic Representatives as needed</li><li>
Responsible for clerical support relative to the Bed Day process</li><li>
Under the supervision of the Transfer Nurses, the Utilization Management Representative is primarily responsible for the collection, reporting, clarification and entry of bed day data and pre and post-acute certification requests for specific services</li><li>
Under the supervision of the Health Service Supervisor, the Utilization Management Representative is primarily responsible for collection of non-clinical data, report generation, health plan coordination for non-clinical issues, and other administrative duties that are required to provide comprehensive coordination of services</li><li>
Additional duties can include handling and appropriately directing referral status requests received via phone and assisting with requesting clinical updates via phone and fax from facilities</li><li>
Other duties as assigned</li></ul> 
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:<ul><li>
High School diploma or GED from an accredited program</li><li>
2+ years of managed care experience either in a physician office or hospital setting health plan, ACO, or other managed care setting</li><li>
Proven knowledge of medical terminology, HMO, PPO and referral processes</li><li>
Proven excellent communication skills</li><li>
Demonstrated alpha/numeric data entry and basic PC literacy</li><li>
Valid Texas driver's license</li></ul> 
Preferred Qualifications:<ul><li>
Proven knowledge of CPT &amp; ICD 10 Coding methodologies</li><li>
Epic System usage experience</li></ul><div> 
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.</div><div></div><div> 
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.</div> 
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.</div>

Utilization Management Representative - Kelsey Seybold Clinic - Pearland, TX

Walgreens

<div><ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li>
<li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li>
<li>Models and delivers a distinctive and delightful customer experience.</li>
</ul> 
Customer Experience
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
<li>Develops strong relationships with most valuable customers.</li>
</ul>Operations
 
<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li>
<li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li>
<li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li>
<li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li>
<li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li>
<li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li>
<li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li>
<li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li>
<li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li>
<li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li>
<li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul>Training &amp; Personal Development
<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li>
<li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li> 
</ul> 
 
Basic Qualifications
 
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evening and weekend hours.</li> 
</ul> 
 
Preferred Qualifications
 
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li>
<li>Prefer good computer skills.</li>
<li>Prefer the knowledge of store inventory control.</li>
<li>Prefer PTCB certification.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
 
 
An Equal Opportunity Employer, including disability/veterans.
 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
 
Salary Range: $17.5 - $21 / Hourly</div>
 <div><h2 class="jobSectionHeader">Benefits</h2>
<ul><li><h3 class="jobSectionHeader">Health, dental and vision*</h3></li>
<li><h3 class="jobSectionHeader">Prescription coverage</h3></li>
<li><h3 class="jobSectionHeader">Retirement Savings Plan (401(k))</h3></li>
<li><h3 class="jobSectionHeader">Employee discount</h3></li>
<li><h3 class="jobSectionHeader">Work &amp; life resources</h3></li>
<li><h3 class="jobSectionHeader">Career development programs</h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Certified Pharmacy Technician

City of Pearland, TX

<div>The City of Pearland, TX is seeking to hire a full-time CIP Project Manager/Project Engineer to lead and improve aspects of the day-to-day operations of our Engineering and Public Works department within our Capital Improvement Projects division. Are you results-driven? Are you results-oriented? Could you excel in a fast-paced environment that is customer-facing? If so, you may be perfect for this position!
The CIP Project Manager/Project Engineer earns a competitive salary of $75,266.43-$95,964.70/per year based on experience and qualifications. Additionally, the city pays all premiums for our employees' dental, long-term disability protection, and life insurance, plus the majority portion of the medical premium for employees and their dependents. We also offer a retirement plan through the Texas Municipal Retirement System (TMRS) with a 2:1 employer match, life insurance, disability, access to the city's recreation fitness center, employee assistance program, educational assistance, 11 paid holidays and 2 designated paid holidays, paid vacation, sick leave, and an active wellness program focusing on physical, mental, and financial health.
ABOUT THE CITY OF PEARLAND
Pearland is one of the fastest-growing cities in Texas due to affordable housing, outstanding schools, safe neighborhoods, and superb quality of life. Ranked among the top ten safest cities in Texas, Pearland residents know their families are safe and secure in the community and surrounding areas. Our close proximity to Houston, just a short 20-minute drive to downtown, allows residents to experience all the city has to offer, including professional sports, world-class cultural amenities, and recreation.
Employees of the City of Pearland use multi-directional communication and cross-functional teams to promote a greater understanding of the organization by employees at all levels. We have created a culture of continuous learning that encourages and supports employee development and growth. Our work environment is one where innovation is not only supported but encouraged.
A DAY IN THE LIFE OF A CIP PROJECT MANAGER/PROJECT ENGINEER
ESSENTIAL FUNCTIONS<ul><li>
Coordinates review of plans and specs for design of capital projects; facilitates design kick-off and review through PER/30% phase, 60%, 90%, and 100% plans.</li><li>
Develops project scope, cost, schedule, and budget estimates; monitors personnel and consultants to accomplish work.</li><li>
Performs project planning, developing a project charter, determining impact of adjacent projects, documentation of existing problems, handles community complaints, superordinate agency requirements and studies to develop high level scope, budget, schedule and risk assessment.</li><li>
Directs all aspects of construction, including oversight of consultants, surveyors, test labs, contractors, CM/CIs, and administrative staff; conducts preconstruction conference and progress meetings; conducts site visits and resolves field issues.</li><li>
Manages design process, ensures work deliverables of technical professionals meet schedule and deliverable milestones; secures project right of way during design phase.</li><li>
Applies engineering principles in review of plans and specifications for capital projects; makes recommendations for revisions.</li><li>
Drafts regular project updates to city manager, council, and public.</li><li>
Recommends selection and coordinates work of contractors; monitors and controls project schedule, budget, consultants and contractors.</li></ul>
Education, Experience, and Licenses<ul><li>
BS/BA Degree from an accredited college or university in Civil Engineering, Construction Management, or related field.</li><li>
Two to five (2-5) years in Municipal Government and/or working with federal, state, and local agencies is preferred.</li><li>
Project Management Professional (PMP) Certification required, or the ability to obtain within two (2) years of hire date.</li><li>
Municipal engineering or public works experience, preferred.</li><li>
Experience performing quality control on the project from inception through completions to maintain project integrity.</li><li>
Experience with reading and interpreting plans and construction specifications.</li><li>
Experience evaluating contract agreements.</li></ul>
Knowledge, Skills, and Abilities:<ul><li>
Ability to simultaneously work, using an organized and detailed methodology, on multiple tasks.</li><li>
Ability to prioritize a challenging workload in a fast-paced high energy environment.</li><li>
Ability to plan, organize, coordinate, direct, review and evaluate performance of consulting engineers, contractors, and others involved in CIP and non-CIP projects.</li><li>
Ability to make prompt decisions and develop new and relative ideas for providing a quality project with little or no supervision.</li><li>
Ability to assess and analyze project risks, identify mitigation options, make decisions, and implement corrective actions.</li><li>
Ability to achieve specified project goals and objectives independently and as part of a team, assuming direct accountability for the assigned work.</li></ul></div>

CIP Project Manager/Project Engineer - Capital Projects

Cleft of the Rock, Inc.

<div><h3 class="jobSectionHeader">B2B Sales Representative</h3>
About Us
At Cleft of the Rock, we help businesses and individuals secure supplemental insurance solutions that protect what matters most. Our team values achievement, relationships, and making a tangible impact. We provide an environment where ambitious, driven professionals can thrive while helping others succeed.
Your Role
As a B2B Sales Representative, you will combine your ambition with your natural ability to connect with others. You'll work directly with business owners, managers, and decision-makers to provide insurance solutions that meet their needs and deliver results. Success in this role comes from building trust, guiding clients, and achieving measurable outcomes.
Key Responsibilities:<ul><li>
Develop strong relationships with businesses and their employees in your territory</li><li>
Deliver compelling presentations to business leaders and employee groups</li><li>
Build and grow your own book of business with measurable results</li><li>
Follow up on leads, schedule appointments, and provide exceptional client support</li><li>
Collaborate with your manager to set ambitious sales targets and exceed them</li></ul>
What We Offer<ul><li>
Comprehensive training and mentorship to accelerate your success</li><li>
Weekly draw pay, plus commissions and bonuses with high earning potential</li><li>
Performance-based incentives including cash rewards, stock options, and trips</li><li>
Advancement opportunities based on achievement and impact</li><li>
A supportive team environment that values collaboration and results</li></ul>
Who You Are<ul><li>
Ambitious, goal-oriented, and driven to achieve measurable results</li><li>
Skilled at building relationships and guiding others toward solutions</li><li>
Confident presenting to business leaders and groups of employees</li><li>
Empathetic and service-minded, balancing achievement with helping others</li><li>
Licensed in Health &amp; Life or willing to obtain a license (reimbursement provided)</li></ul>
Company: Cleft of the Rock
Employment Type: Full-Time | Independent Contractor 
Compensation: $75,000 - $95,000 per year with draw pay, commissions, and bonuses 
Schedule: MondayFriday, weekends as needed 
Location: In-person, business-to-business sales
Join Us
This is a career for someone who wants to make an impact, achieve success, and help others. Cleft of the Rock offers a supportive environment with clear pathways for growth and recognition.<div>
Learn more: www.thecleftoftherock.com</div></div>

B2B Sales Representative

<div>Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. 
The Patient Access Center (PAC) Analytics team exists to monitor and improve patient scheduling and access across Kelsey-Seybold. 
Primary Responsibilities:<ul><li>
The PAC Data Analyst provides actionable insights through analysis of scheduling patterns, service levels, patient utilization, and financial modeling-including utilization metrics, payer mix, and reimbursement structures-to identify access gaps, inefficiencies, and opportunities for improvement</li><li>
Along with historical analysis to inform future performance, insights, and guidance, this role requires experience in the healthcare industry with a solid understanding of provider scheduling, appointment workflows, visit types, and patient access metrics, enabling the analyst to create accurate reports, dashboards, and analyses that support leadership decision-making</li><li>
Partners with clinical, operational, and business teams to enhance patient experience, optimize capacity management, evaluate campaign effectiveness, and drive initiatives that improve access and overall operational performance</li><li>
The Data Analyst I provides patient access data, reporting and other actionable information to the PAC Management Team and other departments regarding the business units, process, products and/or service lines as directed by the manager. Responsibilities related to this position include:<ul><li>
Creating/producing access reports, analysis required to understand the key drivers of the relevant business unit or service line</li><li>
Helping to develop the systems and processes that are the foundation for reporting and analysis</li></ul></li></ul> 
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:<ul><li>
Experience in data analysis, decision support, medical economics, healthcare informatics, or managed healthcare or equivalent combination of education and experience to demonstrate ability to succeed in healthcare analytics</li></ul> 
Preferred Qualifications:<ul><li>
Demonstrated ability to analyze and report on business units, products or service lines
</li><li>Experience in the healthcare industry with understanding of data in healthcare organizations (including provider scheduling, appointment workflows, visit types, patient access metrics, and an understanding of financial modeling within healthcare operations such as utilization metrics, payer mix, and reimbursement structures)</li><li>
Demonstrated analytical/modeling skills with ability to convert raw data into actionable business insights</li></ul> 
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. 
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.</div>

Patient Access Center Data Analyst I - Kelsey Seybold - Patient Access Center - Remote

Kelsey-Seybold Clinic

<div>Job ID: 2345515 
Job Type: Full-time 
Location: Pearland, TX 77581

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation&rsquo;s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. 


The Patient Access Center (PAC) Analytics team exists to monitor and improve patient scheduling and access across Kelsey-Seybold. 


Primary Responsibilities:
<ul>
<li>The PAC Data Analyst provides actionable insights through analysis of scheduling patterns, service levels, patient utilization, and financial modeling-including utilization metrics, payer mix, and reimbursement structures-to identify access gaps, inefficiencies, and opportunities for improvement</li>
<li>Along with historical analysis to inform future performance, insights, and guidance, this role requires experience in the healthcare industry with a solid understanding of provider scheduling, appointment workflows, visit types, and patient access metrics, enabling the analyst to create accurate reports, dashboards, and analyses that support leadership decision-making</li>
<li>Partners with clinical, operational, and business teams to enhance patient experience, optimize capacity management, evaluate campaign effectiveness, and drive initiatives that improve access and overall operational performance</li>
<li>The Data Analyst I provides patient access data, reporting and other actionable information to the PAC Management Team and other departments regarding the business units, process, products and/or service lines as directed by the manager. Responsibilities related to this position include:
<ul><li>Creating/producing access reports, analysis required to understand the key drivers of the relevant business unit or service line</li>
<li>Helping to develop the systems and processes that are the foundation for reporting and analysis</li></ul></li> 
</ul>
You&rsquo;ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
<ul>
<li>Experience in data analysis, decision support, medical economics, healthcare informatics, or managed healthcare or equivalent combination of education and experience to demonstrate ability to succeed in healthcare analytics</li></ul> 


Preferred Qualifications:
<ul>
<li>Demonstrated ability to analyze and report on business units, products or service lines
</li><li>Experience in the healthcare industry with understanding of data in healthcare organizations (including provider scheduling, appointment workflows, visit types, patient access metrics, and an understanding of financial modeling within healthcare operations such as utilization metrics, payer mix, and reimbursement structures)</li>
<li>Demonstrated analytical/modeling skills with ability to convert raw data into actionable business insights</li></ul> 


Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you&rsquo;ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 


At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes &ndash; an enterprise priority reflected in our mission. 


OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 


OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.</div>

Patient Access Center Data Analyst I – Kelsey Seybold – Patient Access Center – Remote

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