area sales engineer - west egypt Jobs in Egypt

area sales engineer - west egypt

assistant project manager @siemens mobility egypt Jobs in Egypt

assistant project manager @siemens mobility egypt

cashier - ikea - cairo festival city Jobs in Egypt

cashier - ikea - cairo festival city

commercial officer @siemens mobility egypt Jobs in Egypt

commercial officer @siemens mobility egypt

data entry | cairo | ventures middle east Jobs in Egypt

data entry | cairo | ventures middle east

cashier ikea cairo festival city

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 174796
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The IKEA Food Representative is responsible for supporting IKEA FOOD in driving sales and enhancing the shopping experience through effective merchandising, efficient service, and excellent customer interactions. The role involves operating cash registers, maintaining cleanliness, and adhering to standard operating procedures to minimize losses. This position is crucial in ensuring that IKEA stores maintain a high standard of customer service and operational excellence.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Store Operations
 
 
 <ul>
 <li>
 Implement and monitor IFB activities in the Store Commercial Calendar to ensure all IFB articles are merchandised according to IKEA standards.
 </li>
 <li>
 Ensure IFB units are ready before the store opens, conducting monthly stock takes and facilitating inventory control.
 </li>
 <li>
 Adhere to guidelines on IFB operation and commercial growth review, ensuring operational checklists are completed and actions are implemented timely.
 </li>
 <li>
 Maintain clean and orderly checkout areas, ensuring adequate stock of printed stationery is available.
 
 
 </li>
 </ul>
 Customer Service
 
 
 <ul>
 <li>
 Ensure excellent service at all times through efficient service and cashiering methods.
 </li>
 <li>
 Provide a positive shopping experience through high-level customer service standards and cleanliness.
 </li>
 <li>
 Meet and serve IKEA guests with empathy and care, supporting them based on IKEA values.
 </li>
 <li>
 Act as a good ambassador and ensure guests have a great experience, encouraging their return.
 </li>
 <li>
 Work efficiently and effectively to minimize queues and ensure quick and accurate processing of customer payments.
 
 
 </li>
 </ul>
 Sales and Merchandising
 
 
 <ul>
 <li>
 Use different selling techniques to boost sales and maintain knowledge of current and upcoming IFB activities.
 </li>
 <li>
 Work actively with the Chef to increase knowledge and expertise in production areas.
 </li>
 <li>
 Ensure to be informed about current and upcoming national legislation on food safety.
 
 
 </li>
 </ul>
 General Duties
 
 
 <ul>
 <li>
 Perform other related functions as assigned and actively participate in training sessions.
 </li>
 <li>
 Ensure the safe custody of collected cash and follow SOPs related to cash handling.
 </li>
 <li>
 Count and record the float before trading begins and upon close of trading.
 </li>
 <li>
 Actively work to make the IKEA store successful by achieving sales growth and reasonable profitability.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Strategic Planning and Analytical Skills
 </li>
 <li>
 Communication and Problem Solving Skills
 </li>
 <li>
 Strong Customer Focus and Service Orientation
 </li>
 <li>
 Ability to Work in a High-Volume and Fast-Paced Environment
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 High School/Trade School Graduate; Secondary Degree preferred.
 </li>
 <li>
 3 to 5 years experience in a similar role, with prior experience in sales or a hospitality environment.
 </li>
 <li>
 Strategic Planning and Analytical Skills, with a strong customer focus and the ability to work in fast-paced retail environments.
 </li>
 <li>
 Proficiency in English, multitasking capabilities, and knowledge in the culinary or food service industry.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Cashier - IKEA - Cairo Festival City

Al-Futtaim Automotive

<div>
 
 Job Requisition ID:
 
 174796
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role
 
 
 
 <ul>
 <li>
 The IKEA Food Representative is responsible for supporting IKEA FOOD in driving sales and enhancing the shopping experience through effective merchandising, efficient service, and excellent customer interactions. The role involves operating cash registers, maintaining cleanliness, and adhering to standard operating procedures to minimize losses. This position is crucial in ensuring that IKEA stores maintain a high standard of customer service and operational excellence.
 
 
 </li>
 </ul>
 
 What You Will Do
 
 
 
 Store Operations
 
 
 <ul>
 <li>
 Implement and monitor IFB activities in the Store Commercial Calendar to ensure all IFB articles are merchandised according to IKEA standards.
 </li>
 <li>
 Ensure IFB units are ready before the store opens, conducting monthly stock takes and facilitating inventory control.
 </li>
 <li>
 Adhere to guidelines on IFB operation and commercial growth review, ensuring operational checklists are completed and actions are implemented timely.
 </li>
 <li>
 Maintain clean and orderly checkout areas, ensuring adequate stock of printed stationery is available.
 
 
 </li>
 </ul>
 Customer Service
 
 
 <ul>
 <li>
 Ensure excellent service at all times through efficient service and cashiering methods.
 </li>
 <li>
 Provide a positive shopping experience through high-level customer service standards and cleanliness.
 </li>
 <li>
 Meet and serve IKEA guests with empathy and care, supporting them based on IKEA values.
 </li>
 <li>
 Act as a good ambassador and ensure guests have a great experience, encouraging their return.
 </li>
 <li>
 Work efficiently and effectively to minimize queues and ensure quick and accurate processing of customer payments.
 
 
 </li>
 </ul>
 Sales and Merchandising
 
 
 <ul>
 <li>
 Use different selling techniques to boost sales and maintain knowledge of current and upcoming IFB activities.
 </li>
 <li>
 Work actively with the Chef to increase knowledge and expertise in production areas.
 </li>
 <li>
 Ensure to be informed about current and upcoming national legislation on food safety.
 
 
 </li>
 </ul>
 General Duties
 
 
 <ul>
 <li>
 Perform other related functions as assigned and actively participate in training sessions.
 </li>
 <li>
 Ensure the safe custody of collected cash and follow SOPs related to cash handling.
 </li>
 <li>
 Count and record the float before trading begins and upon close of trading.
 </li>
 <li>
 Actively work to make the IKEA store successful by achieving sales growth and reasonable profitability.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Strategic Planning and Analytical Skills
 </li>
 <li>
 Communication and Problem Solving Skills
 </li>
 <li>
 Strong Customer Focus and Service Orientation
 </li>
 <li>
 Ability to Work in a High-Volume and Fast-Paced Environment
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role
 
 
 
 <ul>
 <li>
 High School/Trade School Graduate; Secondary Degree preferred.
 </li>
 <li>
 3 to 5 years experience in a similar role, with prior experience in sales or a hospitality environment.
 </li>
 <li>
 Strategic Planning and Analytical Skills, with a strong customer focus and the ability to work in fast-paced retail environments.
 </li>
 <li>
 Proficiency in English, multitasking capabilities, and knowledge in the culinary or food service industry.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

<div>Job Requisition ID: 174243
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role: 
<ul><li>
As a Commercial Restaurant Manager at IKEA, your primary responsibility is to lead and manage the IKEA Restaurant sales, guest areas, and associated facilities, including the co-worker restaurant and IKEA Cafes (where applicable). Your role is to attract visitors, make the store a destination, and contribute to overall sales of IKEA home furnishing products by enhancing the customer experience with quality food offerings. You should foster a welcoming atmosphere that encourages guests to return, while also supporting your team to align with IKEA's values.</li></ul> 

What You Will Do: 
<h4 class="jobSectionHeader">
Customer Engagement</h4> 
<ul><li>
Ensure our guests are always in focus and strive to make them smile.</li><li>
Meet and serve guests showing empathy and care, listening to and supporting them.</li><li>
Lead by example and be a good ambassador for the IKEA store in all guest interactions.</li><li>
Regularly walk the store and engage in daily dialogues with guests to gather feedback.</li><li>
Empower the team to take immediate action to meet guests' needs.</li><li>
Ensure that the services offered in the store are well-known to help guide guests.</li></ul><h4 class="jobSectionHeader"> 
Commercial Strategy</h4> 
<ul><li>
Contribute actively to the development and implementation of a clear IKEA Food action plan.</li><li>
Implement the range matrix with the Kitchen Production Manager to secure a strong food range identity.</li><li>
Co-operate with the Communication &amp; Interior Design department on store marketing activities.</li><li>
Plan and implement range changes in a cost-conscious way with all co-workers informed.</li><li>
Use commercial tools to grow sales, increase profitability, and drive visitor attraction.</li><li>
Ensure the presentation and communication of the food and beverage range is attractive.</li></ul><h4 class="jobSectionHeader"> 
People Management</h4> 
<ul><li>
Recruit and develop the team based on the IKEA values, ensuring effective training and development.</li><li>
Empower, support, and coach co-workers for improved performance and growth.</li><li>
Develop successors and meet the succession needs of the store.</li><li>
Create a strong, living IKEA culture where diversity is valued.</li><li>
Ensure a simple and effective internal communication flow.</li><li>
Inspire leadership and strive for continuous self-development.</li></ul><h4 class="jobSectionHeader"> 
Operational Excellence</h4> 
<ul><li>
Collaborate with the Kitchen Production Manager to ensure compliance with food safety regulations.</li><li>
Implement the IKEA HACCP plan to meet safety requirements and promote a 'safety first' culture.</li><li>
Report all food incidents or potential incidents through CASY.</li><li>
Ensure staff planning process secures the right number of competent workers to meet guest needs.</li><li>
Maintain fresh and appealing food displays together with Kitchen Production Manager.</li><li>
Engage in the IKEA Food management team and leverage cross-functional competencies.</li></ul> 

Required Skills To Be Successful: 
<ul><li>
Strong leadership and people management skills.</li><li>
Excellent customer service and communication abilities.</li><li>
Proven commercial acumen and strategic thinking.</li><li>
Experience in operational excellence and implementation of safety standards.</li></ul> 

What Qualifies You For The Role: 
<ul><li>
Experience of using commercial opportunities to attract visitors.</li><li>
Experience of managing and developing a team in a retail or food service environment.</li><li>
Knowledge of the IKEA Concept and business advantages, and English communication skills.</li><li>
MS Office literacy and experience with marketing and activity planning.</li></ul> 
About Al-Futtaim Group Real Estate 
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. 
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. 
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
About Al-Futtaim Malls 
Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
About Al-Futtaim Engineering &amp; Technologies 
Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions. 
 
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. 
 
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. 
 
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</div>

Restaurant & Cafe Group Leader

<div>
 
 Job Requisition ID:
 
 171323
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 طباخ \ كومي
 
 
 
 
 نظرة عامة عن الدور
 
 
 :
 
 
 
 مساعدة الطهاة في الإنتاج اليومي للطعام في الموقع، مع ضمان اتباع قواعد وأنظمة سلامة الغذاء لضمان تحضير الوجبات بشكل آمن.
 
 
 
 Overview of the role:
 
 To assist the cooks in the daily food production in a location ensuring food safety rules and regulations are followed to ensure safe preparation of meals.
 
 
 
 ما ستقوم به
 
 
 :
 
 
 
 <ul>
 <li>
 ضمان الامتثال لسلامة الغذاء وتنفيذ معايير IKEA.
 </li>
 <li>
 دعم الطاهي في تحضير الطعام، واستخدام المعدات، والتدريب.
 </li>
 <li>
 الحفاظ على إنتاج طعام عالي الجودة ونظافة المطبخ.
 </li>
 <li>
 مراقبة سلامة الغذاء، والجودة، واستخدام المكونات بشكل صحيح.
 </li>
 <li>
 اتباع الإرشادات التشغيلية والمساهمة في أداء المتجر.
 
 
 </li>
 </ul>
 
 What you will do:
 
 
 
 <ul>
 <li>
 Ensure food safety compliance and implementation of IKEA standards.
 </li>
 <li>
 Support the Chef in food preparation, equipment use, and training.
 </li>
 <li>
 Maintain high-quality food production and cleanliness in the kitchen.
 </li>
 <li>
 Monitor food safety, quality, and proper ingredient usage.
 </li>
 <li>
 Follow operational guidelines and contribute to store performance.
 
 
 </li>
 </ul>
 
 ما ستحتاجه
 
 
 :
 
 
 
 <ul>
 <li>
 أكثر من سنتين من الخبرة في بيئة خدمة، درجة ثانوية، اهتمام بالمجال الطهوي، مهارات اتصال قوية، وقدرة على تعدد المهام.
 </li>
 <li>
 مهارات قيادية مثبتة، تركيز على العملاء، القدرة على العمل في بيئة سريعة التغير، والالتزام بقيم IKEA.
 
 
 </li>
 </ul>
 
 What you will need:
 
 
 
 <ul>
 <li>
 2+ years in a service environment, secondary degree, culinary interest, strong communication, and multitasking skills.
 </li>
 <li>
 Proven leadership, customer focus, ability to work in a fast-paced environment, and commitment to IKEA values.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Commis | IKEA | Cairo Festival City

<div>Job Requisition ID: 174808
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role: 
<ul><li>
The Shopping Experience Assistant - Ecommerce is responsible for providing an efficient customer channel to handle and process customer feedback and inquiries related to e-commerce activities. The role involves troubleshooting, logging feedback into the CRM system, and ensuring customer issues are resolved promptly. The assistant also coordinates with different departments to provide seamless service delivery and maintains high standards representing the IKEA brand.</li></ul> 

What You Will Do: 
<h4 class="jobSectionHeader">
Customer</h4> 
<ul><li>
Respond to all e-commerce customer queries (email, chat, social media, calls) promptly and courteously, aligned with SLAs and KPIs.</li><li>
Investigate and resolve order-related issues like delivery delays, cancellations, refunds, and product issues professionally.</li><li>
Handle customer complaints efficiently and escalate when necessary.</li><li>
Communicate clearly with customers about order status, policies, and resolutions.</li><li>
Capture and log customer feedback in the CRM system for service improvement.</li><li>
Prepare daily and weekly resolution reports for management review.</li></ul><h4 class="jobSectionHeader"> 
Operational</h4> 
<ul><li>
Coordinate with logistics, store, and payment teams to resolve e-commerce issues smoothly.</li><li>
Monitor and update order management systems to track issue progress and ensure closure.</li><li>
Ensure adherence to e-commerce SOPs, policies, and refund/exchange procedures.</li><li>
Identify recurring issues and suggest process improvements to management.</li><li>
Provide bilingual communication in English and Arabic as required for customer interactions.</li></ul> 

Required Skills To Be Successful: 
<ul><li>
Proficient in customer relationship management (CRM) systems.</li><li>
Strong call center operational skills and experience.</li><li>
Effective analytical and communication skills for problem-solving.</li><li>
Competency in handling complaints and providing strategic solutions.</li></ul> 

What Qualifies You For The Role: 
<ul><li>
Graduate or Diploma holder from Commerce, Marketing, or similar field.</li><li>
At least 2 years experience in a similar customer service role.</li><li>
Proficiency in call center operations and CRM systems.</li><li>
Bilingual capabilities in English and Arabic.</li></ul> 
About Al-Futtaim Group Real Estate 
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. 
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. 
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
About Al-Futtaim Malls 
Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
About Al-Futtaim Engineering &amp; Technologies 
Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions. 
 
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. 
 
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. 
 
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</div>

Customer Complaints Specialist

<div>
 
 Job Requisition ID:
 
 173867
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Sales Representative is responsible for building rapport and credibility with customers to assist them in purchasing IKEA's product range while maintaining high merchandising standards and ensuring stock availability. The role aims to exceed sales targets by exceeding customer expectations and providing exceptional service. Success in this role requires understanding customer needs, promoting effective product solutions, and maintaining product knowledge to provide informed advice to customers.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Operational &amp; Commercial
 
 
 <ul>
 <li>
 Conduct daily detailed inspection of assigned area to review price labels, product information tags, and communication media.
 </li>
 <li>
 Review daily stock levels and recommend orders to the Shopkeeper.
 </li>
 <li>
 Coordinate with Procurement Executive for stock information.
 </li>
 <li>
 Focus on customer service, showing empathy and care, and strive to exceed customer expectations based on IKEA values.
 </li>
 <li>
 Engage in daily dialogues with guests to gather feedback and understand customer needs and wants.
 </li>
 <li>
 Initiate and develop relationships with customers to establish trust and confidence.
 </li>
 <li>
 Prepare pro forma invoices based on customer requirements and follow up on quotations to convert to sales.
 </li>
 <li>
 Promote sales by identifying opportunities, offering solutions, and suggesting add-ons to achieve sales targets.
 </li>
 <li>
 Suggest improvements and actions for slow-moving items to supervisors.
 </li>
 <li>
 Maintain product displays according to company merchandising methods.
 </li>
 <li>
 Stay informed about local market developments and competitor promotions to maintain competitive advantage.
 </li>
 <li>
 Keep up to date with changes in product range and inform Sales Manager of customer feedback or product range gaps.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Proactivity and sales-driven approach.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Problem-solving abilities.
 </li>
 <li>
 Customer focus and teamwork orientation.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Secondary Education or equivalent.
 </li>
 <li>
 Experience in a similar role or as a fresh graduate.
 </li>
 <li>
 Proactivity and sales-driven mindset.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Problem-solving skills.
 </li>
 <li>
 Good command of English and preferably Arabic.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Sales Assistant | IKEA | Mall of Arabia

<div>
 
 Job Requisition ID:
 
 175059
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Sales Assistant at Marks and Spencer plays a crucial role in driving sales and ensuring customer satisfaction. Responsible for delivering a positive shopping experience, the Sales Assistant must maintain a well-organized store environment and follow operational instructions set by management. The role requires an individual who is friendly, confident, and physically fit to handle stock and work on foot throughout the day. Success in this position is measured by meeting sales targets, maintaining stock levels with minimal loss, and providing excellent customer service.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Service
 
 
 <ul>
 <li>
 Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
 </li>
 <li>
 Greets customers immediately upon entering the store with a smile and sincere non-business like greeting.
 </li>
 <li>
 Provides quality service in the fitting rooms, follows up with customers in a timely manner.
 </li>
 <li>
 Sincerely thanks all customers for shopping at M&amp;S as they exit the store, and invites them back.
 
 
 </li>
 </ul>
 Sales
 
 
 <ul>
 <li>
 Meets or exceeds weekly sales targets.
 </li>
 <li>
 Participates in all inventories.
 </li>
 <li>
 Provides customers with current relevant information.
 </li>
 <li>
 Attempts to add on to the sale about the product.
 </li>
 <li>
 Captures customer information in the database.
 
 
 </li>
 </ul>
 Store Operations
 
 
 <ul>
 <li>
 Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
 </li>
 <li>
 Participates in and attends all store meetings and other related functions.
 </li>
 <li>
 Assumes and completes other duties as assigned by store management.
 </li>
 <li>
 Follows M&amp;S Policies and Procedures 100%.
 </li>
 <li>
 Performs housekeeping duties as required.
 </li>
 <li>
 Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Good verbal communication skills
 </li>
 <li>
 Ability to lift and manage stock
 </li>
 <li>
 Friendly and engaging personality
 </li>
 <li>
 Strong team collaboration skills
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 High School Degree.
 </li>
 <li>
 1-2 years of retail sales experience.
 </li>
 <li>
 Knowledge of fast-moving consumer goods, retail, and fashion.
 </li>
 <li>
 Ability to stand for a minimum of 8 hours and perform heavy lifting.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Customer Service Associate

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