project manager

operations manager

construction manager

office manager

area manager

catering operations manager

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
Can you build and manage a thriving calendar of premium catering events? Your challenge is to deliver exceptional F&amp;B experiences at corporate venues and aboard iconic maritime venues across Dubai.
Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.
We are currently seeking a Catering Operations Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.
As a Catering Operations Manager, you bring an exceptional level of ambition, a results-driven mindset, and a genuine passion for crafting extraordinary experiences for our clients. Your expertise and dedication will play a pivotal role in elevating our Meetings and Events Team to new heights.<ul><li>
Manages the catering operations team, supporting the Director of F&amp;B in implementing training plans, coaching, and mentoring team members to achieve high performance.</li><li>
Maximizes revenue by proactively receiving and converting catering enquiries.</li><li>
Supports sales efforts by analyzing current business, identifying lost opportunities, and generating new leads to build a robust events diary.</li><li>
Upholds a high level of accurate and timely communication with all internal departments (kitchen, logistics, service) and external partners (venue managers, cruise operators) to ensure flawless event execution.</li><li>
Takes ownership of the end-to-end client experience.</li><li>
Follows up with clients post-event to determine satisfaction, measures results, and implements strategies to continuously improve service quality.</li><li>
Fosters a proactive sales and service culture within the team to achieve all budgeted revenues and expand our presence in the corporate and cruise event markets.</li><li>
Oversees all catering inventory, from kitchen equipment to service ware, ensuring optimal stock levels, proper maintenance, and efficient logistics for diverse outdoor venues.</li><li>
Manages procurement, monitors inventory costs, and minimizes waste to uphold budgetary targets and profitability for all events.</li><li>
Coordinates with suppliers and rental companies to secure necessary equipment and manage the timely delivery, setup, and retrieval of assets at all event locations.</li></ul> 

Qualifications 
<ul><li>
Proficient in all Meeting &amp; Events procedures to be a resource when needed.</li><li>
A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management.</li><li>
Commercially aware.</li><li>
Driven and ambitious to inspire the team to consistently deliver and exceed service standard.</li><li>
Clear thinker with excellent communication abilities and attention to detail</li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Catering Operations Manager

<div>
 
 Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
 
 
 
 
 People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
 
 
 
 
 
 
 Job Description
 
 
 
 
 Can you build and manage a thriving calendar of premium catering events? Your challenge is to deliver exceptional F&amp;B experiences at corporate venues and aboard iconic maritime venues across Dubai.
 
 
 
 
 Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.
 
 
 
 
 We are currently seeking a
 
 Catering Operations Manager
 
 to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
 
 
 
 
 We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.
 
 
 
 
 As a Catering Operations Manager, you bring an exceptional level of ambition, a results-driven mindset, and a genuine passion for crafting extraordinary experiences for our clients. Your expertise and dedication will play a pivotal role in elevating our Meetings and Events Team to new heights.
 
 
 
 <ul>
 <li>
 Manages the catering operations team, supporting the Director of F&amp;B in implementing training plans, coaching, and mentoring team members to achieve high performance.
 </li>
 <li>
 Maximizes revenue by proactively receiving and converting catering enquiries.
 </li>
 <li>
 Supports sales efforts by analyzing current business, identifying lost opportunities, and generating new leads to build a robust events diary.
 </li>
 <li>
 Upholds a high level of accurate and timely communication with all internal departments (kitchen, logistics, service) and external partners (venue managers, cruise operators) to ensure flawless event execution.
 </li>
 <li>
 Takes ownership of the end-to-end client experience.
 </li>
 <li>
 Follows up with clients post-event to determine satisfaction, measures results, and implements strategies to continuously improve service quality.
 </li>
 <li>
 Fosters a proactive sales and service culture within the team to achieve all budgeted revenues and expand our presence in the corporate and cruise event markets.
 </li>
 <li>
 Oversees all catering inventory, from kitchen equipment to service ware, ensuring optimal stock levels, proper maintenance, and efficient logistics for diverse outdoor venues.
 </li>
 <li>
 Manages procurement, monitors inventory costs, and minimizes waste to uphold budgetary targets and profitability for all events.
 </li>
 <li>
 Coordinates with suppliers and rental companies to secure necessary equipment and manage the timely delivery, setup, and retrieval of assets at all event locations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proficient in all Meeting &amp; Events procedures to be a resource when needed.
 </li>
 <li>
 A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management.
 </li>
 <li>
 Commercially aware.
 </li>
 <li>
 Driven and ambitious to inspire the team to consistently deliver and exceed service standard.
 </li>
 <li>
 Clear thinker with excellent communication abilities and attention to detail
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 Why Join Radisson Hotel Group?
 
 
 
 
 
 
 Live the Magic of Hospitality -
 
 Be part of a team that creates
 
 exceptional experiences and memorable moments
 
 every day. Let your
 
 Yes I Can!
 
 spirit shine as you bring hospitality to life.
 
 
 
 
 
 Build a Great Career -
 
 No matter your background or experience, we invest in your
 
 growth, learning, and career development
 
 &mdash;helping you reach your full potential.
 
 
 
 
 
 Experience the Team Spirit -
 
 Join a workplace that&rsquo;s
 
 inclusive, fun, and meaningful
 
 . We celebrate diversity, support one another and foster a sense of belonging through our
 
 Employee Resource Groups and inclusion initiatives
 
 .
 
 
 
 
 
 Lead with Your Ambition -
 
 Your ideas, passion and drive matter! We empower you to
 
 make a difference
 
 &mdash;in hospitality, your community and beyond.
 
 
 
 
 
 Enjoy Global &amp; Local Perks -
 
 No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
 
 
 
 
 
 Join us in shaping the future of hospitality!
 
 If you&rsquo;re ready to
 
 bring your talent, energy, and passion
 
 , we&rsquo;d love to hear from you.
 
 
 
 
 
 Apply now and let&rsquo;s make every moment matter.
 
 
 
 
 
 We welcome applicants from all
 
 backgrounds, abilities, and experiences
 
 . If you need any adjustments during the application process, please let us know.
 
</div>

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>Join our Catering team, where you will be part of an exciting business area that plays a vital role in delivering the Emirates &lsquo;Fly Better&rsquo; experience. This team is responsible for a wide range of food and non-food functions, including catering, equipment, and amenities for inflight dining and special events.
If you are passionate about culinary excellence, logistics, and delivering world-class service, we invite you to apply and contribute to the success of Emirates Group. As a key part of our Service Delivery operations, our catering team makes crucial decisions that enhance the customer experience and elevate our growing global brand.
About the Role:
As a Regional Catering Operations Manager , you will manage the regional catering operations, including food and beverage delivery, flight handling, quality, cost efficiency, and stock management in collaboration with Emirates' global catering service providers. Ensure operational menus align with Emirates' vision of being the world leader in innovative in-flight dining. This role is responsible for leading and supporting operations across assigned international regions, ensuring effective performance in diverse operational, cultural, and regulatory contexts in line with business needs.
In this role you will be:
<ul><li>Define and implement catering operations standards &amp; procedures, and Service Level Agreements (SLAs) with regional service providers, working cross-functionally within Service Delivery (SD) teams to ensure alignment with Emirates operational and business objectives.
</li><li>Manage and optimize catering operations, food &amp; beverage, flight handling, stock management, laundry, and third-party suppliers within approved budgets whilst identifying opportunities for efficiency and value improvement.
</li><li>Monitor and improve the regional performance management of contracted service providers through regular compliance audits and checks against the agreed food &amp; beverage and catering operational standards. Drive continuous improvement initiatives to maintain quality and operational excellence.
</li><li>Execute the implementation of station-level menu designs and services. Collaborate with the F&amp;B and Service Design teams to support in the menu design process, the trialling of new F&amp;B and service concepts, and celebratory promotions, whilst ensuring timely and cost-effective execution.
</li><li>Collaborate with the Finance and Procurement teams to negotiate and validate costs for the regional catering operational and food &amp; beverages services, ensuring accurate invoicing and best value for Emirates.
</li><li>Lead the catering department representation in the vendor selection process for regional catering partners. Manage catering contracts and maintain supplier relationships within the allocated region, ensuring adherence to SLAs and representing Emirates' interests effectively.
</li><li>Manage and develop the regional catering team, fostering capability building, performance management, and succession planning to support strategic resource utilization and operational goals.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>This job might be for you if you have:
<ul><li>Degree or Honours (12+3 or equivalent).
</li>8+ years in In-Flight Service/In-Flight Catering. 
<li>
</li></ul> 
You'll have an edge if you possess:
<ul><li>Degree/Diploma in Culinary Arts or F&amp;B Management or equivalent certification in food safety.
</li><li>Experience in the hospitality industry specifically in an F&amp;B-related role of which at least 3 years should have been in an airline catering environment
</li><li>Experience in an airline operational environment of which at least 5 years in an airline catering operations environment/supplierwith operational audits.
</li><li>Must have extensive knowledge of global food product and service delivery trends and concepts.
</li><li>Must demonstrate good contract management capabilities.
</li><li>Good understanding of cultural dimensions and adapting to managing delivery of product from worldwide catering locations.
</li><li>Knowledge of food production, development, food safety, and product distribution.
</li><li>Proven ability to manage teams, work with key stakeholders and manage relationships.
</li><li>Extensive knowledge in managing airline catering operational supplies.
</li><li>Capable of working under pressure in an environment where a very high degree of initiative, self-motivation and control are required.
</li><li>Excellent communication skills, written and verbal.
</li></ul>At Emirates, we're committed to helping our people grow and thrive. If you're ready for a rewarding and challenging career, apply today and be a part of our world class team!
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance and more. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers .</div>

Regional Catering Operations Manager

<div><h5 class="jobSectionHeader">Job Purpose
</h5>At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always &lsquo;Fly Better.&rsquo; As one of the most recognised and admired brands globally, we&rsquo;re driven by innovation and excellence. Join us as a Duty Catering Officer and experience a fast-paced, multicultural environment where your ideas and expertise will help shape the future of aviation. Here, you&rsquo;ll grow alongside professionals from diverse backgrounds, contributing to our shared success and making your mark on a global stage.
As a Duty Catering Officer, you will manage disruptions caused to catering operations network-wide, by proactively monitoring the operation and make decisions that deliver the best outcome for Service Delivery, and contribute to maintaining the airlines operating schedule as a whole.
In this role, you will:
<ul><li>Represent SD-Catering at the Network Control Centre and be the central point of contact, 24/7/365, for addressing all catering related issues arising on the day of operations to achieve safe (Food &amp; Ops), efficient, cost effective and timely catering handling for all Emirates flights across the network.
</li><li>Maintain operational contingency plans with all catering and non-catering stations to ensure operational performance maintained during times of disruption.
</li><li>Recommend effective solutions in advance, to resolve a range of standard and unforeseen issues of third party catering contractors on the network with regard to the delivery of provisions for flight operations including disruptions on shift, to maintain Emirates standards with minimal impact on passengers, cost effectively.
</li><li>Monitor Emirates flight movements on the network (departures/arrivals) and the dynamic operations at Dubai airport including Emirates freighters, to ensure that operational priorities are pro-actively and efficiently handled by caterers, as per SOP's to achieve on time departure whilst maintaining safety standards.
</li><li>Collaborate &amp; Influence VPNC when planning recovery on disrupted/potential disruption so catering operations are optimised and rescheduled for minimal impact to our on board guest. This includes in-flight disruptions, industrial action CAT G and C and departmental serious disruption plan.
</li><li>Take command of catering during initial stage of extreme events effecting Emirates operations to closely coordinate emergency response procedures.
</li><li>Action and follow-up shortfall reports received from cabin crew, airborne flights, Line Maintenance (unserviceability) on operational matters and initiate corrective/mitigating action to eliminate impact to our on-board guest.
</li><li>Alert caterers network-wide of deviations to the catering schedule during shift to reschedule line operations including revisions to meal uplift to maintain service standards to our guest and integrity of the operation (equipment exchange), including subsequent flights from the catering station.
</li><li>Execute the uplift of catering on all Freighters, Charters, A319, etc., by co-coordinating with the Airport Services Team, Sky Cargo to schedule Planning and Caterers to ensure Catering uplifts are on-time, in-full and to specifications.
</li><li>Develop &amp; maintain close professional relationships with all internal and external customers to control the delivery of complex and customized products and services, in order to ensure effective execution during disrupted operations..
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for the role, you must meet the below requirements:
<ul><li>3+ years experience in In-Flight Services / In-Flight Catering.
</li><li>12 years schooling or equivalent.
</li><li>Catering experience in a dynamic operations environment.
</li><li>Extensive knowledge of airline catering operations.
</li><li>An ability to work under pressure in a constantly changing/adapting operational environment.
</li>Good command of the English language and the ability to communicate effectively. 
<li>
</li></ul> 
At Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop their careers. If you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team!
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.
 
 
Discover what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career&rsquo;s website: www.emirates.com/careers .</div>

Duty Catering Officer

Age3

Operations Manager Yamanote Atelier, a leading Japanese-inspired artisanal bakery and caf&eacute; concept in the UAE, is seeking an experienced and strategic Operations Manager to oversee and elevate the performance of all operational divisions including retail stores, catering, central kitchen, and franchise operations.About the RoleThe Operations Manager will lead the full operational ecosystem of Yamanote Atelier, ensuring excellence across all outlets, managing production efficiency at the central kitchen, driving catering operations, overseeing franchise partnerships, and supporting the execution of new projects and expansions. This role requires a hands-on leader with strong commercial understanding and the ability to lead teams toward operational consistency and business growth.Key Responsibilities<ul><li>Oversee daily operations and performance standards across all Yamanote Atelier outlets.</li><li>Ensure seamless coordination between retail stores, catering services, and the central kitchen to maintain product quality, consistency, and operational efficiency.</li><li>Lead and grow the catering operations, ensuring timely execution of orders, logistical coordination, and exceptional service delivery for both B2B and event-based clients.</li><li>Manage the central kitchen&rsquo;s production planning, food safety compliance, inventory control, and cost efficiency.</li><li>Support and oversee franchise operations, ensuring partners follow brand standards, operational guidelines, quality expectations, and reporting requirements.</li><li>Lead new operational projects, including new store openings, menu rollouts, process improvements, and operational initiatives that support the brand&rsquo;s expansion.</li><li>Drive operational KPIs including sales performance, cost control, manpower productivity, guest satisfaction, and service standards.</li><li>Conduct regular operational audits and take corrective actions to improve performance across all business units.</li><li>Work closely with the culinary, marketing, HR, finance, and supply chain teams to ensure full operational alignment and cross-functional efficiency.</li><li>Develop and mentor store managers, supervisors, catering leads, and central kitchen teams to build a strong, performance-driven culture.</li><li>Oversee manpower planning, training, recruitment, and performance management for all operational departments.</li><li>Ensure full compliance with UAE regulations, HACCP guidelines, and the company&rsquo;s quality and safety standards.</li><li>Prepare and manage operational budgets, forecasts, and P&amp;L performance for all units.</li></ul>Requirements<ul><li>Minimum 4+ years of F&amp;B operational leadership experience with multi-unit responsibility.</li><li>Strong experience in catering, central kitchen operations, franchise operations, and new project execution.</li><li>Solid financial and business acumen, with experience managing P&amp;Ls, budgets, inventory, and cost controls.</li><li>Proven success in leading and developing large teams across multiple operational disciplines.</li><li>Excellent communication, problem-solving, and leadership skills.</li><li>Strong knowledge of UAE F&amp;B operations and consumer expectations.</li><li>Experience in bakery, caf&eacute;, or Japanese concepts is an advantage.</li></ul>Interested applicants may forward their CVs to careers@yamanoteatelier.comJob Type: Full-time

Operations Manager

Filli cafe

1. JOB PURPOSE&middot; Maximizing sales and profitability&middot; Providing your team with a stimulating and supportive environment&middot; Maintaining and increasing standards customer service.&middot; Driving team performance.&middot; Controlling the training and development of your staff.&middot; Develop and monitor food and labor budget for the department. Maintain highest professional food quality and sanitation standards.&middot; In conjunction with F&amp;B management team, assist in maintaining a high level of service principles in accordance with established standards.2. MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE/TRAINING/KNOWLEDGEQualifications and Education:&middot; A Diploma of Hotel management course, specialized in Food production&middot; Degree in Hotel management or Culinary related course is an advantageExperience:<ul><li>Minimum 2 to 3 years of experience as OPERATIONS MANAGER in LEADING CAF&Eacute; / QSR.</li><li>Ideally with a professional diploma or certificate in Hospitality or Tourism management.</li></ul>&middot; Good practical, operational and adequate administrative skills with a flair for creativity are a must.Knowledge on:&middot; Microsoft Office Programs&middot; Retail ERP, is an advantage&middot; Business Mathematics/Food Costing /P&amp;L4. COMMUNICATION AND WORKING RELATIONSHIPS(Explain the people and levels and reasons both within and outside the organization with which this job has to interact)&middot; Am/DO/General Manager - on all operational aspects through feedbacks and reporting&middot; Store Managers- for delegation and communication on team activities through briefings&middot; Support staff - functions to ensure operational support, through emails &amp; calls&middot; External authorities (DM, Civil Defense etc.), external vendors (Salesmen, Merchandisers etc.), agencies and contractors (Maintenance contractors etc.) - to ensure compliance and support5. KEY DIMENSIONS AND RELATED JOB RESULTS&sect; Lead Area managers to ensure performance excellence in day-to-day caf&eacute; operations (in terms of customer service, restaurants achieving targets, adherence to SOPs and other guidelines)&sect; Monitor sales and manage in-store actions to maximize profitability (e.g., through promotional activities, etc.)&sect; Manage professional development needs of managers and ensure retention of top performers&sect; Ensure compliance with company policies and procedures (including health and safety policy), local rules and regulations&sect; Lead and support store team to drive performance excellence in cafes and ensure that all cafes meet sales and profitability targets. Identify reasons for missing targets and take appropriate action&sect; Ensure that all stores are well maintained, adequately staffed and customers are satisfied&sect; Ensured efficient and timely rollout of systems, procedures and programs&sect; Developing &amp; Coaching Store Managers /Area Managers to deliver outstanding performance.&sect; Monitoring each store's performance and undertaking regular store reviews.&sect; Regional responsibility for the delivery of an effective manpower plan.&sect; Actively looking for ways to improve each customer's experience.&sect; Developed strong co-ordination among different departments for effective functioning of the outlet&sect; Ensured adherence of international standards in the organization in accordance with guidelines&sect; Responsible for maintaining safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures&sect; Provided support in training and developed staffs to identify potential&sect; Engage with customers to ensure strong relationship and remove business obstacles, aligning with long term company directionSetting sales targets&sect; Keep a record of Aggregators (Zomato, Zomato cash, Careem, Uber, Deliveroo, etc.) Sales on daily basis for the entire month on a sheet to be reconciled by the Future POS data and Aggregator&sect; Analyze capital budget and expenses to find opportunities for cost-effectiveness and profitability.&sect; Develop business plans for optimal use of resources and time.&sect; Assist in interviewing, recruiting, and training staffs.&sect; Organize regular meetings with management to discuss about business updates, issues and opportunities.&sect; Evaluate existing business procedures and recommend improvements.6. OPERATING ENVIRONMENT(Comment on any specific factors that affect the job and how the job is performed, such as special conditions, travel, work pressure, etc.)&middot; Job location might change based on business requirement. Job holder may be relocated to any outlet or department.&middot; Job is emotionally &amp; psychologically demanding. Job holder may be pressurized from customer&rsquo;s requirements, operational needs, employee relations, process compliance, government regulations &amp; external relations.&middot; The working environment is physically demanding of time such as working long hours, working on holidays, &amp; demands physical agility.7. KEY COMPETENCIES&middot; Operations Management&middot; Budgeting&middot; Cost Control&middot; Customer service&middot; Consistency&middot; Business AcumenJob Type: Full-timePay: AED17,500.00 - AED22,000.00 per month

Operations Manager (Minimum 10 years of F&B experience in the GCC required)

Arrowwood Resort and Conference Center

Job TitleRemote Catering Sales ManagerLocationRemote (based in Dubai / UAE) for Arrowwood Resort &amp; Conference Center &ndash; Alexandria (USA)Reports ToAssistant Director of Sales (UAE) or Director of Sales (US)Position SummaryThe Remote Catering Sales Manager is responsible for generating, contracting, planning and overseeing group and conference business for the Alexandria resort, from a remote base in Dubai/UAE. This role focuses on identifying group/transient opportunities, negotiating contracts, maximizing F&amp;B and function space revenue, and coordinating with on-site operations to ensure seamless delivery. The position demands initiative, strong sales &amp; planning acumen, excellent remote communication and ability to work across time zones.Scope of WorkA. Sales &amp; Business Development Responsibilities&#61623; Proactively solicit, secure, and book weddings, social events, local banquets, meetings,and catering business.&#61623; Develop and maintain relationships with wedding planners, community groups,businesses, and event partners.&#61623; Conduct virtual site visits and prepare customized proposals.&#61623; Negotiate sales and catering contracts in compliance with Company policies.&#61623; Meet or exceed defined sales and booking goals tied to revenue targets and event volume.&#61623; Maintain accurate sales pipelines, forecasts, CRM activity logs, and weekly updates.B. Event Detailing &amp; Planning Responsibilities&#61623; Serve as the primary planning and detailing contact for all events, including the groups / events assigned by the Sales team.&#61623; Conduct pre-event planning calls to finalize menus, d&eacute;cor, AV requirements, timelines,and room layouts.&#61623; Prepare accurate Banquet Event Orders (BEOs) and distribute them internally toBanquets, Culinary, Operations, and other departments.&#61623; Ensure all details are communicated clearly and updated in a timely manner.&#61623; Manage the event handoff and ensure seamless execution through clear communicationand coordination.&#61623; Provide remote presence during events to ensure quality and client satisfaction.C. Client Relations Responsibilities&#61623; Deliver exceptional hospitality, courtesy, and professional communication.&#61623; Respond to all inquiries promptly and maintain client communication throughout thesales cycle.&#61623; Conduct post-event follow-ups to verify satisfaction, correct any issues, send Thank-you notes, and generate referrals and repeat bookings.&#61623; Maintain a professional, positive representation of Arrowwood at all times.Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, Sales &amp; Marketing, or related field (preferred).</li><li>Minimum 3-5 years&rsquo; experience in Catering Sales or Planning within a resort/hotel environment</li><li>Proven track record of achieving group/conference revenue targets, negotiating contracts and closing deals.</li><li>Excellent written and verbal communication skills in English</li><li>Strong remote-working skills: self&#8208;motivated, disciplined, excellent at virtual communication (phone, email, video conference).</li><li>Proficiency in Sales &amp; Catering systems (e.g., Opera S&amp;C, Delphi), CRM tools, Microsoft Office (Excel, PowerPoint) and capacity to interpret sales/financial reports.</li><li>Good analytical skills: ability to read and understand market data, lead conversion metrics, forecast revenue, identify yield opportunities.</li><li>Good negotiation and contract management skills.</li><li>Comfortable working flexible hours, including late evenings and nights to match US time zone overlaps.</li><li>Excellent interpersonal skills with ability to work across international teams and cultural contexts.</li></ul>Compensation &amp; Benefits (UAE Market Adaptation)<ul><li>Salary Range: AED 10,000 &ndash; 12,000/month (depending on experience) + performance-based incentives/commission tied to group revenue targets.</li><li>Paid annual leave in accordance with UAE labour law.</li><li>Medical insurance (company policy).</li><li>Opportunities for further career development within the Arrowwood resort</li></ul>Key Performance Indicators (KPIs)<ul><li>Number of group leads generated and qualified.</li><li>Conversion rate from lead &rarr; contract.</li><li>Number of group room nights booked and actualized.</li><li>Group meeting/function revenue achieved (rooms + F&amp;B + ancillary).</li><li>Average rate (room and function) vs budget/target.</li><li>Client satisfaction / repeat business from group clients.</li><li>Timeliness of reporting and accuracy of forecasts.</li><li>Remote work reliability: responsiveness, communication, team-collaboration.</li></ul>Working Hours<ul><li>Flexible remote shifts (typically covering 8-9 hour schedules)</li><li>Evening and overnight shifts to align with U.S. Central Time (CST).</li><li>Weekend and public holiday rotation as needed.</li></ul>Job Type: Full-timePay: AED10,000.00 - AED12,000.00 per monthWork Location: Remote

Remote Catering Sales Manager

Explore 3874+ Catering operations manager in Dubai this December. Find roles across top companies and apply now to boost your career.

3874 catering operations manager jobs IN Dubai

Catering Operations Manager

Catering Operations Manager

Regional Catering Operations Manager

Duty Catering Officer

Operations Manager

Operations Manager (Minimum 10 years of F&B experience in the GCC required)

Remote Catering Sales Manager