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catering operations manager

Client of Recruit for Africa

Job Description <div>
 Catering Manager | Dubai | Premium Family Restaurant We are looking for an experienced CATERING MANAGER to oversee and grow catering operations of a premium family restaurant in Dubai. You will manage the end-to-end catering process, develop business strategies, build strong client relationships, and ensure exceptional service standards. Your goal will be to drive revenue growth while maintaining operational excellence.
 Requirements: 
<ul>
<li>Minimum 2 3 years experience in Dubai in a similar role.</li>
<li>Background in high-end catering companies or as a catering manager in luxury hotels/restaurants.</li>
<li>Strong knowledge of Dubai s catering market, regulations, and customer preferences.</li>
<li>Established network among event agencies, corporate clients, hotels, and restaurants.</li>
<li>Experience in operational management and business process development.</li>
<li>Proven track record in revenue growth and business scaling.</li>
<li>Excellent negotiation skills and experience in preparing commercial offers.</li>
<li>Strong organizational skills, strategic thinking, and results-oriented mindset.</li></ul></div>

Catering Manager | Dubai | Premium Family Restaurant

KELVIN CATERING SERVICES...

Key ResponsibilitiesOperational Excellence<ul><li>Oversee daily operations across multiple catering sites to ensure consistent service quality and food safety standards.</li><li>Implement company policies and operational SOPs aligned with contractual obligations.</li><li>Ensure compliance with QHSE standards, HACCP, and local municipality food safety regulations.</li><li>Monitor food, non-food, and payroll costs against budgets and implement corrective actions for variances.</li><li>Review monthly operational and financial performance reports and take proactive steps to address shortfalls.</li><li>Ensure all contracts are up to date and that site teams understand scope and deliverables.</li><li>Identify process improvements, technology use (e.g., digital reporting), and efficiency measures.</li></ul>Client &amp; Stakeholder Relations<ul><li>Maintain strong client relationships through regular meetings and feedback reviews.</li><li>Handle client complaints and service issues promptly, ensuring follow-up and preventive measures.</li><li>Support the business development team by identifying expansion or renewal opportunities.</li></ul>People Management<ul><li>Recruit, lead and develop Operation Support Managers, Site Managers, Chefs, and Supervisors through coaching and structured performance appraisals.</li><li>Ensure manpower planning, vacation scheduling, and succession planning are effectively managed.</li><li>Identify training needs and coordinate with HR and QHSE for upskilling and EFST compliance.</li><li>Promote a positive work environment that encourages teamwork, communication, and motivation.</li></ul>QHSE &amp; Compliance<ul><li>Ensure all operations comply with company and client QHSE policies.</li><li>Conduct site audits and safety inspections; ensure corrective actions are implemented.</li><li>Report incidents, accidents, or near-misses promptly and participate in investigations.</li><li>Drive a culture of safety, hygiene, and continuous improvement across all sites.</li></ul>Financial &amp; Administrative Control<ul><li>Monitor daily and monthly performance indicators (food cost %, waste control, headcount, overtime).</li><li>Liaise with Finance for budget adherence and with Procurement for cost optimization.</li><li>Maintain asset and equipment inventory records for each site.</li><li>Prepare regular operational summaries and reports for senior management.</li></ul>Job RequirementsEducation &amp; Qualifications<ul><li>Bachelor s Degree or Diploma in Hospitality Management, Hotel Management, or Catering Technology.</li><li>Professional certification in Food Safety, HACCP, or ISO 22000 preferred.</li><li>EFST (Essential Food Safety Training) certification as per UAE regulations.</li><li>Additional management or leadership certifications will be an advantage.</li></ul>Experience<ul><li>Minimum 10 15 years of progressive experience in industrial or institutional catering operations, including at least 5 years in a senior operations management role overseeing multiple sites.</li><li>Proven experience managing large-scale catering contracts (e.g., labor camps, remote sites, hospitals, or corporate clients).</li><li>Strong exposure to client interfacing, service delivery management, and multi-site supervision.</li><li>Experience in budgeting, cost control, and performance management within a catering business.</li></ul>Technical &amp; Functional Skills<ul><li>In-depth understanding of catering operations, menu planning, and food production systems.</li><li>Strong knowledge of QHSE, HACCP, EFST, and UAE Food Control Authority requirements.</li><li>Financial acumen with ability to analyze P&amp;L statements, forecast costs, and optimize resource allocation.</li><li>Proficiency in MS Office Suite, ERP systems, and catering management software.</li><li>Familiarity with local supplier markets and logistics coordination for food and non-food supplies.</li></ul>Leadership &amp; Behavioral Competencies<ul><li>Excellent leadership and people management skills; capable of handling diverse, multicultural teams.</li><li>Strong communication, negotiation, and client relationship-building abilities.</li><li>Analytical thinker with effective problem-solving and decision-making capabilities.</li><li>Ability to work under pressure, prioritize multiple tasks, and meet deadlines.</li><li>High level of integrity, professionalism, and accountability.</li></ul>Other Requirements<ul><li>Valid UAE Driving License (preferred).</li><li>Flexibility to travel frequently across multiple sites within the UAE.</li><li>Fluent in English (written and spoken); knowledge of Arabic is an added advantage.</li></ul>

Head Of Operations - Onshore

Nomad Recruitment

A leading F&amp;B company in the UAE is looking for an experienced Project Manager with solid leadership to oversee large-scale catering contracts and ensure exceptional service delivery.Key Responsibilities<ul><li>Manage day-to-day operations of assigned catering projects across multiple locations</li><li>Supervise and coordinate teams of chefs, supervisors, cleaners, and support staff</li><li>Ensure compliance with company standards, client SLAs, and health &amp; safety regulations (HACCP, food hygiene, etc.)</li><li>Maintain strong communication with clients to ensure high satisfaction and long-term cooperation</li><li>Monitor quality, service standards, and operational efficiency on-site</li><li>Oversee budgets, cost control, and resource allocation</li><li>Proactively address and resolve operational issues to ensure smooth project execution</li><li>Participate in client meetings, presentations, and periodic reviews</li><li>Coordinate audits, inspections, and compliance documentation.</li></ul>Requirements<ul><li>Minimum 3&ndash;5 years of experience in Food &amp; Beverage / Catering operations in a managerial capacity (Project / Operations / Contract Manager)</li><li>Proven experience managing large teams (50+ employees) across multiple client sites</li><li>Strong understanding of catering operations, including logistics, procurement, food production, and hygiene standards</li><li>Excellent command of English and Russian, additional language is preferred</li><li>Client-oriented and presentable professional, comfortable representing the company in front of high-profile clients</li><li>Strong leadership, problem-solving, and time management skills</li><li>Proficiency in MS Office and basic reporting tools</li><li>PMP certification is highly recommended</li></ul>What we offer:<ul><li>Competitive salary package</li></ul><ul><li>Visa sponsorship and medical insurance</li></ul><ul><li>Supportive management and comfortable working conditions</li></ul><ul><li>Opportunity to grow within a well-established catering group</li></ul>If you&rsquo;re passionate about operational excellence and ready to take on a leadership role in a dynamic environment &mdash; we&rsquo;d love to hear from you!Job Type: Full-timeExperience:<ul><li>PM in F&amp;B: 3 years (Preferred)</li></ul>Language:<ul><li>Russian (Preferred)</li></ul>

Project Manager with F&B experience

Keeta

Job Responsibilities: 1. Conduct in-depth research on the development trends of the catering industry, identify business opportunities for chain brands on the takeaway platform through data analysis, and assist the senior account manager in influencing local chain customers. 2. Develop growth strategies and corresponding solutions for different categories of customers or scenarios, implement corporate strategies suitable for chain brands, and integrate, output, and replicate experiences. 3. Explore and lead the framework of joint business plans and other strategic cooperation models, work with the account manager to build deep cooperation models with key customers, and operate them. 4. Lead the team to establish common operational processes for chain customers and solve practical issues of major customers. 1 B/C/D/ know-how We'll provide: 1. Handle complex requirements from major customers, with significant room for action in frontline business, and opportunities to collaborate with various departments (B/C/D/Product/Research), allowing for rapid accumulation of comprehensive perspectives and expertise in the takeaway business. 2. Explore solutions to unknown issues, collaborate with the organization to accumulate internationally replicable and scalable experiences, and achieve personal growth and career development in the process. 3. Work in a diverse team with colleagues from various cultural and professional backgrounds, achieve mutual success, and enjoy a relaxed and fun work environment! Job Requirements: 1. Understand the takeaway business/catering industry, with preference given to candidates with prior experience in takeaway/catering brand operations. 2. Be curious about new things and willing to explore different approaches to takeaway operations in various countries/regions, identify patterns, and consolidate internationally replicable experiences. 3. Demonstrate drive and execution capability, adopt a builder mindset, collaborate with various departments (marketing, B/C/D operations, sales), address new business challenges, and assist in building processes and organizational capabilities. 4. Have a desire to exert positive influence, be willing to accept challenges, and welcome transfers from major customer roles to operations or business analysis roles. 5. Fluency in English in speaking, listening, reading, and writing is preferred.

Head of Strategic Accounts Solutions and Operations

Growth Tech

We are seeking a skilled Assistant Procurement Manager to support our procurement and purchasing operations across multiple hospitality locations. The ideal candidate will have strong experience in sourcing, negotiating, and managing vendor relationships within the F&amp;B, catering, or hospitality industry.Position Title: Assistant Procurement Manager Location: Head Office &ndash; D3, MOE, Palm Jumeirah Company: F&amp;B / Hospitality GroupSalary: AED 11,000 &ndash; 13,000 (Based on Experience) Working Hours: Monday to Friday, 9:00 AM &ndash; 6:00 PM (Flexibility required as per hospitality operations)Responsibilities:<ul><li>Assist in developing and implementing procurement strategies to ensure cost-effective purchasing.</li><li>Manage supplier sourcing, quotation comparison, and vendor negotiations.</li><li>Monitor inventory levels and coordinate with the operations team for timely replenishment.</li><li>Maintain records of purchases, pricing, and other important data using MS Office and STO systems.</li><li>Ensure compliance with company policies and quality standards in all procurement activities.</li><li>Support the Procurement Manager in vendor evaluations and contract management.</li></ul>Requirements:<ul><li>Minimum 3&ndash;5 years of experience in purchasing or procurement within the F&amp;B, catering, or hospitality industry.</li><li>Proficient in MS Office and inventory systems (STO).</li><li>Bachelor&rsquo;s degree or Diploma in Supply Chain Management or related field (preferred).</li><li>Strong communication, negotiation, and organizational skills.</li><li>Must be flexible to meet business needs within a dynamic hospitality environment.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience as Assistant Procurement Manager in F&amp;B / Hospitality Group ? if yes which company and how many years ?</li><li>Do you have experience in MS Office and inventory ( STO) ? if yes how many years ?</li><li>What is your visa and notice period ?</li><li>What is your location ?</li></ul>

Assistant Procurement Manager – F&B / Hospitality - Dubai (D3 / MOE / Palm Jumeirah)

RAJA JI DAIRY

We are seeking an experienced and dynamic Sales &amp; Operations Manager &ndash; Retail Stores to oversee the operations of our retail outlets. The ideal candidate will be a hands-on operator with a strong background in restaurant and caf&eacute; management, retail sales operations, and local catering business development.This role demands a commercially driven professional who can take full ownership of outlet performance, manage day-to-day operations, lead teams, handle e-commerce aggregators, and drive growth through promotions, events, and customer loyalty initiatives.Key Responsibilities:Operational Management<ul><li>Oversee the day-to-day functioning of assigned outlets, ensuring operational excellence, hygiene, and brand consistency.</li><li>Monitor daily sales, cash handling, and stock control processes.</li><li>Coordinate with procurement and production teams to ensure timely product replenishment and minimal wastage.</li><li>Ensure both outlets comply with UAE food safety and municipality regulations.</li></ul>Sales &amp; Business Development<ul><li>Drive outlet sales through effective merchandising, upselling, and customer engagement.</li><li>Identify and convert catering opportunities from corporate clients, events, and community gatherings.</li><li>Develop partnerships with local offices, schools, and residential communities to promote products and services.</li></ul>Team Leadership<ul><li>Train, and manage outlet staff (service crew and delivery drivers).</li><li>Set performance goals and ensure staff deliver outstanding customer service.</li><li>Conduct regular briefings, performance reviews, and motivation sessions to maintain team efficiency and morale.</li></ul>E-commerce &amp; Delivery Operations<ul><li>Manage relationships with online delivery platforms (Talabat, Careem, Deliveroo, etc.) ensuring proper listing, pricing, and promotions.</li><li>Supervise and optimize the home delivery operations from the stores, including scheduling, routing, and vehicle utilization.</li><li>Ensure all delivery vehicles and drivers adhere to brand, hygiene, and safety standards.</li></ul>Financial &amp; Reporting<ul><li>Prepare daily/weekly/monthly sales reports, expense statements, and inventory summaries.</li><li>Track key performance indicators (KPIs) including sales growth, wastage, delivery performance, and customer feedback.</li></ul>Requirements:Experience<ul><li>Minimum 5&ndash;7 years of experience in managing multi-outlet food retail, caf&eacute;, or restaurant operations in the UAE.</li><li>Proven experience in catering sales, home delivery management, and aggregator handling is mandatory.</li></ul>Other Requirements<ul><li>Must hold a valid UAE driving license.</li><li>Flexibility to work in shifts, weekends, and extended hours as per business requirements.</li><li>Fluency in English, Hindi, Gujrati; knowledge of Arabic is an advantage</li></ul>What We Offer<ul><li>Attractive Salary + Commissions.</li><li>Visa + Transport &amp; Telephone allowance provided by the company.</li></ul>Please send your CV with a recent photo to connect@kingsdairyfactory.com or apply through this portal.Job Types: Full-time, PermanentPay: AED4,000.00 - AED4,500.00 per month

Sales & Operations Manager – Retail Stores

Pure Food Processing Industries LLC

Position: HORECA Sales Manager Company: Pure Food Processing Industries LLC Location: Dubai, UAEJob Description: We are looking for an experienced HORECA Sales Manager to join our team. The candidate will be responsible for developing and managing sales within the HORECA (Hotel, Restaurant, and Catering) segment, building strong relationships with key clients, identifying new business opportunities, and achieving sales targets.Key Responsibilities:1. Sales &amp; Business Development<ul><li>Develop and implement effective sales plans to achieve revenue targets in the HORECA sector.</li><li>Identify and approach new potential clients, distributors, and key accounts within hotels, restaurants, and catering companies.</li><li>Conduct market analysis to identify growth opportunities and competitive trends.</li><li>Negotiate contracts, pricing, and trading terms with clients to ensure profitability.</li></ul>2. Client Relationship Management<ul><li>Maintain long-term, trust-based relationships with key decision-makers in the HORECA segment.</li><li>Conduct regular client visits to ensure satisfaction and identify additional business opportunities.</li><li>Resolve customer complaints promptly and ensure high levels of client retention.</li></ul>3. Team Leadership &amp; Coordination<ul><li>Lead, guide, and motivate the HORECA sales team to achieve individual and collective targets.</li><li>Provide coaching, product training, and field support to team members.</li><li>Collaborate closely with marketing, production, logistics, and finance departments to ensure smooth order execution.</li></ul>4. Sales Operations &amp; Reporting<ul><li>Prepare periodic sales forecasts, budgets, and performance reports.</li><li>Monitor sales performance, collection status, and market coverage.</li><li>Ensure compliance with company policies, pricing structures, and credit control procedures.</li></ul>Requirements:.<ul><li>Strong knowledge of the food and beverage industry.</li><li>Excellent communication, negotiation, and leadership skills.</li><li>Valid UAE driving license.</li></ul>Job Types: Full-time, Permanent

HORECA Sales Manager

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