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change analyst

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div><div><div>
The Division:<br>
Modaxo is a family of vertical market software companies focused exclusively on people transportation. Our businesses connect communities all over the world. We empower companies to succeed through autonomous operation, global reach and financial backing. And we never sell our businesses, so everything we do is designed for long term success.</div></div><div><div>
We are growing fast, with more than 25 brands managing all modes of transport, including bus, rail, demand response, private cars, taxis and aviation.</div></div><div></div><div><div>
The Position:<br>
Modaxo is seeking a Change Analyst to manage end-to-end change management by creating and executing communication plans and training materials for process updates The candidate will collaborate with Workday, HR and Finance teams to develop strategic sponsorship maps and resistance management plans</div></div><div></div><div><div>
Job Responsibilities:</div></div><div><ul><li><div>
Coordinate, prepare and execute communications and training efforts related process changes, including coordination of leadership forums, employee newsletters or alerts, informational sites and manuals, training curriculum, and other related assets</div></li></ul></div><div><ul><li><div>
Proactively provide input to improve the change management strategy that will ensure effective and efficient communications based on audience / objectives.</div></li></ul></div><div><ul><li><div>
Collaborate across Workday support team and HR/Finance function to develop and execute communication plans, sponsorship maps, training plans and resistance management plans</div></li></ul></div><div><ul><li><div>
Measure effectiveness of communication and training to identify improvement opportunities.</div></li></ul></div><div></div><div><div>
Knowledge, Skills and Abilities</div></div><div><ul><li><div>
Exceptional writing skills and creative outlook with strong attention to detail, edit and tone</div></li></ul></div><div><ul><li><div>
Works independently and can provide high quality solutions</div></li></ul></div><div><ul><li><div>
Ability to prioritize and perform multiple tasks in a dynamic and fast-paced environment</div></li></ul></div><div><ul><li><div>
Creativity in building communication and training assets or change management tools</div></li></ul></div><div><ul><li><div>
Ability to manage multiple projects concurrently while meeting deadlines</div></li></ul></div><div><ul><li><div>
Outstanding organizational and planning abilities</div></li></ul></div><div><ul><li><div>
Must be an effective team player and proficiently work with cross-functional teams.</div></li></ul></div><div></div><div><div>
Qualifications</div></div><div><ul><li><div>
Bachelor&rsquo;s degree in Communications, Organizational Development, or similar field</div></li></ul></div><div><ul><li><div>
Minimum 2 years in training, communications or change management role.</div></li></ul></div></div><div><div><ul><li><div>
Experience in managing internal communications including leadership forums, newsletters, portals and intranet sites</div></li></ul></div><div><ul><li><div>
Experience in managing change via sponsorship management, communication and training plans.</div></li></ul></div></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Change Analyst

Qualix Solutions

<p><b>Location: </b>Karachi, Pakistan (On-site)</p><p><b>Employment Type: </b>Full-time</p><p><b>Experience Required: </b>3-5+ years</p><p><b>About the Role</b></p><p>We are looking for a seasoned Business Analyst to join Qualix Solutions and serve as the critical link between our clients and development teams. In this role, you will own the requirements lifecycle from initial discovery through delivery and ongoing change management. You will work directly with SaaS founders and SME clients globally, guiding them through structured discovery sessions to translate business needs into clearly defined product features, workflows, and user experiences.</p><p>This is a hands-on, client-facing role that requires someone who can independently lead conversations, ask the right questions to uncover what clients actually need (not just what they ask for), and provide the development team with the clarity they need to build the right thing the first time. You will manage multiple projects simultaneously across web applications, mobile apps, and AI integration engagements.</p><p><b>Key Responsibilities</b></p><p><b>Requirements Discovery &amp; Analysis</b></p><ul><li>Lead structured discovery sessions with clients to understand business goals, pain points, and desired outcomes</li><li>Elicit and document detailed functional and non-functional requirements through interviews, workshops, and research</li><li>Identify gaps, assumptions, and risks in client requests by asking probing questions drawn from prior project experience</li><li>Define business rules, workflow logic, and system behavior for proposed features</li><li>Create and maintain requirements documentation including user stories, acceptance criteria, and process flows</li></ul><p><b>Product &amp; UX Definition</b></p><ul><li>Develop low-fidelity wireframes and screen flows that communicate feature intent and user journeys</li><li>Collaborate with UI/UX designers to ensure wireframes translate into intuitive, user-centered designs</li><li>Define information architecture and navigation patterns for web and mobile applications</li><li>Validate proposed solutions against client expectations before development begins</li></ul><p><b>Client Communication &amp; Guidance</b></p><ul><li>Serve as the primary point of contact for clients during requirements and scoping phases</li><li>Guide clients through decision-making by presenting options, trade-offs, and recommendations based on experience</li><li>Set realistic expectations around scope, timelines, and deliverables</li><li>Translate technical constraints into business language that clients can understand and act on</li></ul><p><b>Development Team Enablement</b></p><ul><li>Provide clear, unambiguous specifications to developers, QA, and project managers</li><li>Participate in sprint planning, backlog grooming, and story refinement sessions</li><li>Serve as the go-to person for clarifying requirements during development</li><li>Review completed features against original requirements and acceptance criteria</li></ul><p><b>Change Management</b></p><ul><li>Evaluate incoming change requests on existing projects for feasibility, scope impact, and alignment with project goals</li><li>Document change requests with clear rationale, impact analysis, and updated requirements</li><li>Work with project managers to assess timeline and resource implications of changes</li><li>Ensure changes are communicated clearly to both clients and development teams</li></ul><p><b>Required Qualifications</b></p><ul><li>3-5+ years of experience as a Business Analyst, Product Analyst, or in a similar requirements-focused role</li><li>Demonstrated ability to independently lead client-facing discovery sessions and workshops</li><li>Strong experience documenting requirements as user stories, process flows, and business rules</li><li>Proficiency in creating low-fidelity wireframes using tools such as Balsamiq, Miro, or similar</li><li>Experience working with Agile/Scrum development teams and participating in sprint ceremonies</li><li>Proven ability to manage requirements across multiple concurrent projects</li><li>Excellent written and verbal communication skills in English (client-facing role with global clients)</li><li>Strong analytical and problem-solving skills with attention to detail</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Experience working in a custom software development or agency environment serving external clients</li><li>Familiarity with SaaS product models and common SaaS workflow patterns</li><li>Experience with Jira or similar project management tools for backlog and requirements management</li><li>Exposure to AI/ML feature requirements or integration projects</li><li>Background in or understanding of UI/UX design principles beyond wireframing</li><li>Experience with compliance-related requirements (HIPAA, GDPR, accessibility standards)</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>Is your expected salary negotiable?</li><li>Availability in days (notice period)?</li><li>What is your level of proficiency in English?  1 (Novice) to 10 (Expert):</li></ul><p>Work Location: In person</p>

Senior Business Analyst (Product & UX)

ACTIVE8 WIRELESS

<p><b>Job Title:</b> Surveillance Officer (QA Analyst - CCTV) - Night Shift</p><p><b>Working Days:</b> Monday to Saturday (Six days)<br/><b>Shift Timings:</b> 10 PM to 7 AM (Night Shift) / Subject to change as per requirement<br/><b>Location:</b> On-site &ndash; RJ Mall, Karachi</p><p><b>About Us:</b></p><p>Active8 Wireless is a leading provider in the wireless retail industry, known for our innovative solutions and commitment to exceptional customer service. We are dedicated to staying ahead of industry trends and continually improving our internal systems to enhance operational efficiency.</p><p><b>Key Responsibilities:</b></p><ul><li>Prevent losses by reporting irregularities, enforcing policies, and restraining trespassers.</li><li>Ensure security, safety, and adherence to company standards.</li><li>Report emergencies, thefts, and SOP violations immediately.</li><li>Protect company assets from theft, mishandling, and damage.</li><li>Monitor inventory, stock, exits, and crowded areas to prevent shoplifting and negligence.</li><li>Oversee branch operations, staff availability, and compliance with SOPs.</li><li>Document incidents and send daily operational updates.</li><li>Manage key tasks, including discount reports, sales returns, and customer calls.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum Matriculation/Intermediate</li><li>Immediate students preferable/A Levels students are also preferred</li><li>Must be able to speak and understand basic English fluently</li><li>Proficiency in English is required</li></ul><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 per month</p><p>Work Location: In person</p>

Surveillance Officer - Night Shift

Mokha Trading Company

<p>Sales &amp; Commercial Analyst</p><p>We are a fast-growing beverage production and distribution company based in Karachi, supplying products across retail, HoReCa, and distribution channels. As our business scales, we are looking for a <b>Sales &amp; Commercial Analyst</b> to bring structure, visibility, and insight into our sales and commercial performance.</p><p>This is a hands-on role for someone who is comfortable working with large datasets and translating them into clear reports, dashboards, and business insights that support real commercial decisions.</p><p>You will work closely with sales, finance, and management to monitor performance, evaluate profitability, and improve decision-making.</p><p>What You Will Be Doing</p><p>You will be working daily with sales and operational data to:</p><ul><li>Build and maintain sales dashboards and performance reports using Excel and Power BI</li><li>Analyze sales performance by product, customer, and channel</li><li>Track margins, pricing, and discount impact on profitability</li><li>Identify trends, risks, and opportunities across products and customers</li><li>Support forecasting, demand planning, and inventory planning</li><li>Extract and organize data from ERP and internal systems</li><li>Improve reporting accuracy, structure, and efficiency</li></ul><p>What You Should Already Be Comfortable With</p><p>You should have hands-on experience using:</p><ul><li><b>Microsoft Excel (Advanced)</b> &ndash; Pivot Tables, XLOOKUP, Power Query</li><li><b>Power BI, Tableau, or similar BI tools</b> &ndash; building dashboards and reports</li><li><b>Working with structured business data</b> such as sales, pricing, and customer data</li><li><b>ERP systems or databases</b> (SAP, Odoo, Zoho, Oracle, or similar)</li><li><b>SQL is a plus</b>, but not mandatory</li></ul><p>Candidates who have built sales dashboards, automated reports, or analyzed commercial performance data will be strongly preferred.</p><p>Experience Required</p><ul><li>3&ndash;5 years of experience in a Sales Analyst, Commercial Analyst, or Business Analyst role</li><li>Experience in FMCG, beverage, food, retail, or distribution industries is highly preferred</li><li>Masters Degree in Business or similar field</li></ul><p>What We Are Looking For</p><p>We are looking for someone who is:</p><ul><li>Detail-oriented and analytical</li><li>Comfortable working with numbers and business data</li><li>Able to work independently and take ownership</li><li>Focused on accuracy and quality</li></ul><p>What We Offer</p><ul><li>Competitive salary based on experience</li><li>Opportunity to work closely with leadership and influence decisions</li><li>A growing, fast-paced business environment</li><li>Long-term career growth opportunities</li></ul><p>Job Type: Full-time</p><p>Pay: Rs80,000.00 - Rs150,000.00 per month</p><p>Work Location: In person</p>

Sales & Commercial Analyst

Mashreq

<div>
 The MIS Analyst plays a critical role in supporting the Emirati segment by delivering accurate, timely, and actionable insights through data analysis and reporting. The role is responsible for developing and maintaining dashboards, performance reports, and sales tracking tools that enable sales leaders to monitor KPIs, identify growth opportunities, and optimize frontline productivity. By ensuring data integrity and aligning reporting with business objectives, the MIS Analyst helps drive strategic decision-making and supports the achievement of sales targets across branches and channels.
</div>


Assistant Manager - MIS.RBG - Emirati Central.Retail Banking Group

RIKSOF (Private) Limited

<p><b>RIKSOF</b> is an award-winning agency building AI-enabled solutions for mobile, web and IoT projects.</p><p>We&rsquo;re looking for a <b>Business Analyst </b>who can also create high-quality technical content.If you can speak to clients, understand requirements deeply, and then convert those insights into SRS, BRDs, user stories, user manuals, proposals, and technology-focused articles, this hybrid role is for you.</p><p><b>Key Responsibilities:</b></p><ul><li>Interact directly with clients to gather, analyse, and document business requirements.</li><li>Work closely with the sales and technical teams to prepare technical proposals and RFP responses.</li><li>Create BRDs, SRS documents, process flows, user stories, and acceptance criteria.</li><li>Participate in requirement workshops, scoping sessions, demos, and solution design discussions.</li><li>Liaise between stakeholders and engineering teams to ensure clarity and alignment throughout the SDLC.</li><li>Prepare user manuals, SOPs, API documentation, and internal knowledge base materials.</li><li>Maintain and update documentation throughout the project lifecycle.</li><li>Write blogs, articles, whitepapers, and LinkedIn content.</li><li>Contribute to technical proposals, case studies, presentations, and marketing collateral.</li></ul><p><b>Required Skills:</b></p><ul><li>2+ years of experience as a Business Analyst or in a similar hybrid role.</li><li>Experience writing SRS/BRD, user stories, or software documentation is highly preferred.</li><li>Strong understanding of SDLC, requirements gathering, Agile processes, and user flow design.</li><li>Excellent English writing skills, with strong clarity, structure, and technical accuracy, are essential</li><li>Ability to simplify complex technical concepts for non-technical audiences.</li><li>Ability to manage multiple projects and switch between BA and writing tasks effectively.</li></ul><p><b>Qualification: </b>Bachelor&rsquo;s or Master&rsquo;s degree (Computer Science, IT, Engineering, or related fields)</p><p>Job Type: Full-time</p><p>Pay: Up to Rs200,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Business Analyst: 2 years (Preferred)</li></ul><p>Location:</p><ul><li>Karachi Clifton (Preferred)</li></ul><p>Work Location: In person</p>

Business Analyst

Human Capital HR Solutions

<p><b>Senior Business Analyst</b><br/><b>Industry: </b>IT Sector<br/><b>Location:</b> Karachi<br/><b>Job Type:</b> Full-Time</p><p>Human Capital is currently hiring a <b>Senior Business Analyst</b> on behalf of our client, in IT Sector. We are seeking an experienced and detail-oriented professional who can bridge business needs with technical solutions while driving efficiency and innovation across systems and processes.</p><p><b>Key Responsibilities</b></p><ul><li>Review and document existing and upcoming application features.</li><li>Gather, analyze, and document business and system requirements across departments.</li><li>Identify process gaps and system inefficiencies through application reviews and real-time data analysis.</li><li>Collaborate with Development, Implementation, and Sales teams to ensure accurate requirement analysis and documentation.</li><li>Communicate system requirements clearly to management and development teams.</li><li>Document user stories, workflows, and requirements in Jira within an Agile framework.</li><li>Author and maintain internal and external documentation.</li><li>Lead daily review meetings with management and document key discussion points and development queries.</li><li>Conduct daily SCRUM meetings with Development Operations to review tasks and resolve issues.</li><li>Own and manage planning, triaging, and release management processes.</li><li>Define and enhance user requirements for production applications to ensure optimal usability.</li><li>Support strategic initiatives aimed at improving efficiency and productivity.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in IT, Computer Science, or a related field.</li><li>Minimum 4+ years of experience in business analysis, analytics, or systems development.</li></ul><p><b>Required Skills</b></p><ul><li>Strong expertise in Agile development methodology.</li><li>Hands-on experience with Jira.</li><li>Proven experience in requirements elicitation, documentation, and testing.</li><li>Excellent technical writing skills.</li><li>Ability to create detailed reports and deliver professional presentations.</li><li>Strong analytical and problem-solving abilities.</li><li>Excellent written and verbal communication skills.</li><li>Strong planning, organizational, and stakeholder management skills.</li></ul><p><b>How to Apply</b></p><p>Interested candidates can apply by sending their updated resume to <b>careers1.hc@gmail.com</b> with the subject line <i>Senior Business Analyst </i>.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Senior Business Analyst

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