customer service representative Jobs in Charge Jobs In Charge Jobs In Karachi

customer service representative

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customer support executive

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accounting support analyst Jobs in Charge Jobs In Charge Jobs In Karachi

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customer service representative (csr) Jobs in Charge Jobs In Charge Jobs In Karachi

customer service representative (csr)

chat support representative

Riseup International Marketing

*Job description:*Location: Block 13b, Gulshan e Iqbal, Karachi (Onsite)Campaign: Car detailing (US)Experience required: atleast 1 year in facebook organic marketingJob Type: Full time (Monday to Saturday 5PM-12AM)Salary: 25000 (target based), starts after payroll salesOnly Boys Apply*Tritech International* is looking for Creative social media marketers to join our team and should be a perfect fit for our requirements.This role is ideal for marketers with atleast 1 year of experience who are passionate about facebook organic marketing...*Key Responsibilities:*Resposible enough to do tasks on his own after the training period ends.Create &amp; write catchy posts and captions to promote our services.Solve any problem you face while promoting our services to engage more people.*Requirements:*Age requirement: 17-27Qualification: Must be IntermediateMinimum 1 year of experience as a facebook organic marketer.Must be fluent in reading and writing english.Knows how to give prompts to Ai and make promotional content.Good understanding of facebook rules and regulations about organic marketing and short-form content.Creative mindset, attention to detail, and good writing ability.Strong communication &amp; teamwork.Creativity and problem-solving mindset.Ability to work under deadlines.What We Offer:Onsite role with a collaborative work environment.Opportunity to learn new things everyday.Competitive salary and growth opportunities.Send your updated resume to 03233713258*No calls allowed only WhatsApp message*Job Types: Part-time, FresherPay: Rs25,000.00 - Rs70,000.00 per monthExpected hours: 36 per weekWork Location: In person

Chat Support Representative

*Job description:*Location: Block 13b, Gulshan e Iqbal, Karachi (Onsite)Experience required: atleast 1 yearJob Type: Full time (Monday to Saturday 5PM-12AM) ONLY BOYSSalary: 25000 (target based), starts after payroll sales*Tritech International* is looking for Creative social media marketers to join our team and should be a perfect fit for our requirements.This role is ideal for marketers with atleast 1 year of experience who are passionate about facebook organic marketing, with hands-on expertise in tools like Chatgpt, Gemini Ai and CapCut.*Key Responsibilities:*Resposible enough to do tasks on his own after the training period ends.Create &amp; write catchy posts and captions to promote our services.Edit short-form videos (reels, promotional content) using CapCut.Solve any problem you face while promoting our services to engage more people.Use Ai softwares like Chatgpt &amp; Gemini Ai to make creative and eye catching content.*Requirements:*Age requirement: 17-27Qualification: Must be IntermediateMinimum 1 year of experience as a facebook organic marketer.Must be fluent in reading and writing english.Strong portfolio showcasing graphic design, video editing, and animations.Must have used CapCut.Knows how to give prompts to Ai and make promotional content.Good understanding of social media trends and short-form content.Creative mindset, attention to detail, and good writing ability.Strong communication &amp; teamwork.Creativity and problem-solving mindset.Ability to work under deadlines.What We Offer:Onsite role with a collaborative work environment.Opportunity to learn new things everyday.Competitive salary and growth opportunities.Send your updated resume to 03233713258*No calls allowed only WhatsApp message*Job Types: Part-time, FresherPay: Rs25,000.00 - Rs70,000.00 per monthExpected hours: 36 per weekWork Location: In person

Utopia Fulfillment

Department: eCommerce Back-Office Support Company: Utopia Deals Location: On-site (as applicable) Employment Type: Full-TimeAbout Utopia DealsUtopia Deals is a fast-growing eCommerce brand dedicated to delivering high-quality products and exceptional customer experiences. We pride ourselves on efficiency, innovation, and outstanding service. We are seeking a detail-oriented and customer-focused Email &amp; Chat Support Representative to join our back-office support operations team.Position OverviewThe Email &amp; Chat Support Representative will handle customer inquiries, order issues, and product questions through email and live chat. This role requires strong written communication skills, attention to detail, and the ability to provide fast, accurate, and friendly customer support. You will collaborate closely with internal teams to resolve customer concerns and ensure seamless post-purchase experiences.Key ResponsibilitiesCustomer Support &amp; Communication<ul><li>Respond promptly to customer inquiries via email and chat with professionalism, empathy, and accuracy.</li><li>Handle order-related concerns such as tracking updates, cancellations, returns, and refunds.</li><li>Provide product information, troubleshooting assistance, and general support.</li><li>Maintain a positive, customer-first tone in all interactions.</li></ul>Back-Office eCommerce Operations<ul><li>Process returns, replacements, and escalation requests in accordance with company policies.</li><li>Coordinate with warehouse, fulfillment, and logistics teams to resolve delivery issues.</li><li>Update customer records, orders, and case notes in CRM and eCommerce systems.</li><li>Monitor and escalate operational challenges like shipment delays or product availability issues.</li></ul>Quality, Compliance &amp; Efficiency<ul><li>Follow standard operating procedures (SOPs) and quality guidelines.</li><li>Meet performance targets including response time, customer satisfaction, and resolution rate.</li><li>Identify recurring issues and provide feedback for process improvements.</li><li>Ensure compliance with company policies, privacy standards, and platform rules (Amazon, Shopify, Walmart, etc., if applicable).</li></ul>Required Qualifications<ul><li>Proven experience in customer support, preferably in eCommerce or online retail.</li><li>Excellent written communication skills with strong grammar and clarity.</li><li>Ability to multitask and manage multiple conversations simultaneously.</li><li>Familiarity with eCommerce platforms (Shopify, Amazon Seller Central, Walmart Seller Center, etc.) is a plus.</li><li>Experience using CRM or helpdesk tools (Zendesk, Gorgias, Freshdesk, HubSpot).</li><li>Strong problem-solving skills and a calm, customer-centric mindset.</li><li>Ability to work independently and as part of a collaborative support team.</li></ul>Preferred Skills<ul><li>Knowledge of order management workflows and fulfillment processes.</li><li>Experience in remote customer support roles.</li><li>Ability to adapt quickly to new tools, systems, and processes.</li><li>Basic Excel or Google Sheets skills for reporting.</li></ul>What We Offer<ul><li>Competitive salary and performance incentives</li><li>Opportunities for career growth in a rapidly expanding company</li><li>Supportive team environment</li><li>Training and development programs</li><li>Flexible work setup (based on company policy)</li></ul>Share your resumes at ahmed.mazhar@utopiadeals.com Job Type: Full-timeWork Location: In person

Customer Support Executives

Forsee Logistics

Call Center Representative &ndash; International (US-Based Shipping Company)Working Days: Monday to Friday Timing: 6:00 PM &ndash; 3:00 AM (Night Shift) Location: On-site | Block 13 Gulistan-e-JoharJob SummaryWe are hiring an International Call Center Representative for a US-based shipping and logistics company. The ideal candidate will be responsible for coordinating vehicle transportation, negotiating with customers, and ensuring smooth pickup and delivery operations. This role requires strong communication skills, customer handling expertise, and the ability to meet performance targets in a fast-paced environment.You will interact daily with clients via emails, chat systems, and occasional phone calls to manage loads, provide updates, resolve issues, and deliver exceptional customer service.Key Responsibilities<ul><li>Coordinate vehicle pickups and deliveries to ensure timely and efficient transportation</li><li>Build and maintain strong client relationships to encourage repeat business</li><li>Negotiate with customers to offer services and maximize profitability</li><li>Communicate proactively with clients through email, chat, and phone calls</li><li>Maintain accurate records of loads, payments, and client communications</li><li>Resolve customer issues promptly and professionally</li><li>Achieve assigned monthly performance and sales targets</li><li>Ensure high-quality customer experience and service standards</li></ul>Requirements<ul><li>Prior experience in an international call center (mandatory)</li><li>Excellent English speaking and communication skills</li><li>Strong negotiation and customer handling abilities</li><li>Ability to work night shifts (6 PM &ndash; 3 AM)</li><li>Male and female candidates are encouraged to apply</li><li>Maximum age: 26 years</li><li>Self-motivated, target-oriented, and professional attitude</li></ul>Salary &amp; Benefits<ul><li>Earn up to PKR 150,000</li><li>Attractive allowances and performance-based bonuses</li><li>Door-to-door transportation facility for female employees</li><li>Training and continuous support</li><li>Career growth and professional development opportunities</li><li>Supportive, collaborative, and fast-paced work environment</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Are you comfortable to communicate with our US-Based clients over the phone call? (Please apply only if you have good English communication skills)</li></ul>Experience:<ul><li>International Call Center: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Call Center Representative - International

LumineX systems

Job Title: Chat Sales Representative (Salary+ Commission)Location: Gulshan-e-Iqbal, Block 13C, University Road, KarachiJob Type: Full-time, Part-time, On-siteExperience: Minimum 6 monthsRole Overview: This role involves interacting with potential clients on Chat Sales, building strong relationships, and driving sales growth. The ideal candidate will have excellent communication skills and a passion for social media engagement.Key Responsibilities:<ul><li>Identify and engage with potential clients across Chat Sales platforms.</li><li>Craft personalized pitches and proposals to promote services effectively.</li><li>Build and maintain relationships with influencers, community members, and clients.</li><li>Respond promptly to inquiries with professionalism and accuracy.</li><li>Collaborate with internal teams to align sales strategies with service offerings.</li><li>Monitor industry trends, community dynamics, and competitor activities to uncover new opportunities.</li><li>Achieve sales targets and contribute to company growth.</li><li>Maintain detailed records of client interactions, sales activities, and engagement metrics.</li></ul>Qualifications:<ul><li>Experience: minimum 6 months of experience in sales, telemarketing, or cold calling.</li><li>Exceptional communication and interpersonal skills.</li><li>Strong organizational abilities and attention to detail.</li><li>Goal-oriented, self-motivated, and capable of working independently.</li><li>Previous experience in a similar role is preferred but not mandatory.</li></ul>What We Offer:<ul><li>A collaborative and dynamic work environment.</li><li>Opportunities for professional growth.</li><li>Competitive salary based on experience.</li></ul>Job Types: Full-time, Part-timePay: Rs15,000.00 - Rs150,000.00 per monthWork Location: In person

Chat Sales Representative

TrackPad

Job Title: Female Customer Support Care Representative (WhatsApp Account Manager) Location: Onsite &ndash; Karachi (Gulshan-e-Jamal) Employment Type: Full TimeWorking Schedule:<ul><li>Day Shift: 10:00 AM &ndash; 6:00 PM</li></ul>About TrackpadTrackpad Business Services is a growing e-commerce solutions and consultancy company. We provide end-to-end services including Amazon account or Shopify account management, marketplace support, logistics, digital marketing, and business development. Our mission is to help businesses expand globally with smarter tools, professional support, and efficient service structures.About the RoleWe are hiring a dedicated Female Customer Support Care Representative to manage customer interactions through our WhatsApp Business account. During the first 1&ndash;2 months, you will receive complete training .Key Responsibilities<ul><li>Handle and respond to all customer messages via WhatsApp Business</li><li>Provide accurate product information, pricing, and order support</li><li>Follow up with leads to help convert inquiries into sales</li><li>Maintain detailed customer records and ensure timely reporting</li><li>Coordinate with internal teams for issue resolution</li><li>Maintain a positive and professional brand image in all communications</li></ul>Requirements<ul><li>Female candidates only</li><li>6 months to 1 year experience in customer support or online chat handling preferred</li><li>Better written communication skills in Urdu or English</li><li>Tech-savvy, good typing speed, and multitasking ability</li><li>Must be punctual, customer-focused, and solution-oriented</li><li>Familiarity with WhatsApp Business tools will be an advantage</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Salary will be given during the training period as well</li><li>Growth-oriented and professional work environment</li><li>Opportunities to learn and build a long-term career in customer support</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Female Customer Support Care Representative (WhatsApp Account Manager)

Great Horizon Consultants (SMC-Private) Limited

We are looking for a Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring excellent service standards.Key Responsibilities:<ul><li>Handle inbound and outbound calls, emails, and chat support.</li><li>Provide accurate information about company services and processes.</li><li>Resolve customer issues efficiently and professionally.</li><li>Maintain customer records and follow up where necessary.</li><li>Work closely with other departments to ensure customer satisfaction.</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree.</li><li>Excellent communication skills in English and Urdu (spoken and written).</li><li>Prior experience in customer service, BPO, or call center (preferred).</li><li>Computer literate (MS Office, Email, CRM tools).</li><li>Positive attitude, punctuality, and team spirit.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Growth and learning opportunities.</li><li>Performance-based incentives.</li></ul>Working Days: Monday to Saturday Timing: 11:00 AM &ndash; 7:00 PM Location: North Nazimabad, KarachiJob Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Service Representative

Explore 1174+ Chat support representative in Charge Jobs In Charge Jobs In Karachi this January. Find roles across top companies and apply now to boost your career.

1174 chat support representative jobs IN Charge Jobs In Charge Jobs In Karachi

Chat Support Representative

Chat Support Representative

Customer Support Executives

Call Center Representative - International

Chat Sales Representative

Female Customer Support Care Representative (WhatsApp Account Manager)

Customer Service Representative