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customer service representative (csr) Jobs in Charge Jobs In Charge Jobs In Karachi

customer service representative (csr)

customer support representative Jobs in Charge Jobs In Charge Jobs In Karachi

customer support representative

customer service representative csr

ROYAL WRIST

Customer Service Responsibilities list:<ul><li>Manage incoming phone calls</li><li>Conducting order confirmation calls</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Handling Walk-in customers</li></ul>Requirements and skills<ul><li>Proven customer support experience or experience as a Client Service Representative</li><li>Fluent in Spoken and written english</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>FSC or above</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>International Campign: 1 year (Required)</li><li>CSR: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Service Representative (CSR)

Taraki

<div>
 This job is with
 
 Fulcrum
 
 , an ISO 9001:2015 certified company serving over 400 clients including Unilever, Shan, EBM, HBL, and K-Electric, and specializing in outsourcing solutions across industries like textiles, pharmaceuticals, hospitality, and automotive.
 
 
 
 Job Description:
 
 
 
 We are looking for a
 
 Customer Service Representative
 
 to join our team in the banking industry. The ideal candidate should have prior experience in handling customer queries, resolving issues, and ensuring excellent customer satisfaction.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Handle incoming calls and customer inquiries in a professional manner.
 </li>
 <li>
 Provide accurate information about products and services.
 </li>
 <li>
 Resolve customer complaints efficiently and escalate complex issues when necessary.
 </li>
 <li>
 Maintain detailed records of customer interactions.
 </li>
 <li>
 Work collaboratively with other departments to ensure smooth operations.
 </li>
 <li>
 Meet performance targets and maintain service quality standards.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Minimum 1- 2 years of experience in customer service, preferably in the banking industry.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving attitude and customer-focused mindset.
 </li>
 <li>
 Proficiency in MS Office and CRM systems.
 </li>
 <li>
 Bachelors degree in Business Administration or a related field (preferred).
 
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Growth and career development opportunities
 </li>
 <li>
 Supportive work environment
 
 </li>
 </ul>
</div>

Sameer Sain

We are hiring a Customer Service Representative (CSR) for our men&rsquo;s wear brand. The role involves handling customer communication, managing online orders, and coordinating dispatch operations.Responsibilities:<ul><li>Respond to customer inquiries via social media and messaging platforms</li><li>Manage orders using Shopify</li><li>Handle dispatching, order tracking, and updates</li><li>Maintain accurate customer and order records</li><li>Provide excellent customer support</li></ul>Requirements:<ul><li>Experience with Shopify or similar e-commerce platforms</li><li>Familiarity with social media platforms</li><li>Ability to handle dispatching and logistics coordination</li><li>Strong communication and organizational skills</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Female Customer Service Representative (CSR) for Men’s Wear Brand

FulfillKaro

Job Opening: Sales-Focused CSRWe are hiring a Customer Service Representative (CSR) with a strong sales mindset.Salary: 35,000 to 100000 a month Role: Handle customer inquiries, promote products/services, and close sales Requirements:<ul><li>Excellent communication skills</li><li>Sales-driven attitude</li><li>Customer-focused approach</li></ul>Apply Now: 0336-8882734Job Type: Full-timePay: Rs35,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Representative

ACE Marketing (Pvt) Ltd.

Join Our Team: Customer Service Representative (CSR) Shift: Evening / Night Salary: PKR 35,000 &ndash; 40,000Why Choose Us?<ul><li>Dedicated customer support role &ndash; no sales responsibilities</li><li>Stress-free environment without aggressive targets</li><li>Free training to help you succeed</li><li>Friendly, supportive workplace &ndash; perfect for students and newcomers</li></ul>What We&rsquo;re Looking For:<ul><li>Minimum qualification: Matric, O Levels, A Levels, or above</li><li>Strong English communication skills &ndash; spoken and written</li></ul>Kick-start your career with 1AZ0 Marketing. Apply today and grow with us!Job Types: Full-time, Part-timePay: Up to Rs40,000.00 per monthLanguage:<ul><li>Fluent In English (Required)</li></ul>Location:<ul><li>Karachi Gulshan-E-Iqbal (Preferred)</li></ul>Work Location: In person

Customer Service Representatives (Part Time)

Zue Pvt Ltd

in Virtual Assistance, CSR, Inbound,Job Title: Customer Service Representative (Inbound) Location: Main Shahra-e-Faisal, Karachi Shift Timings: 07:00 PM to 04:00 AM PST Working Days: Monday to Friday Employment Type: Full Time and OnsitePosition Overview:Zue is seeking experienced and enthusiastic professionals with strong English communication skills and a solid background in Virtual Assistance, CSR, Inbound, and Outbound roles. The selected candidates will act as a crucial link between our company and its US-based customers/clients, ensuring their needs are met with efficiency and care.Key Responsibilities:<ul><li>Handle incoming customer calls with professionalism and empathy, addressing inquiries, concerns, and complaints effectively.</li><li>Provide accurate information and assistance to resolve issues, escalating complex matters when necessary.</li><li>Use company systems to access customer accounts, assist with online transactions, troubleshoot technical issues, and guide customers through web-based applications.</li><li>Promote and educate customers on self-service tools for improved efficiency.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM system while maintaining organized records and generating reports when required.</li><li>Stay updated on company products, services, and policies to provide informed support.</li><li>Collaborate with colleagues and other departments to resolve customer issues and provide constructive feedback for continuous improvement.</li></ul>Requirements:<ul><li>Minimum 2 years of US customer service experience.</li><li>Bachelor&rsquo;s degree or A-Levels.</li><li>Proficiency in MS Office Suite.</li><li>Exceptional English communication skills (written and verbal).</li><li>Flexibility to work USA shift timings.</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Fuel Card for Male Employees</li><li>Free Pick &amp; Drop for Female Employees</li><li>In-House Gym Facility</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>If selected? Would you be able to join immediately?</li><li>Residential Area in Karachi?</li><li>Are you comfortable working onsite from 07:00 PM to 04:00 AM PST (Night Shift)? </li></ul>Work Location: In person

Customer Service Representative (Inbound)

Digit Creator

Customer Service RepresentativeWe are looking for a talented CSR to join our team.The ideal candidate must have experience and will be responsible for providing excellent customer support through both inbound international call and email communication.Skills:. At least 6 Months to 1 year of experience in international sales is required&middot; Proficiency in English is mustResponsibilities:Answer emails in a professional and courteous manner.Efficiently handle calls coordination and support, responding to inquiries, resolving issues, and providing information.Assist customers courteously and professionally.Ensuring customer satisfaction.Record customer information, inquiries, and feedback accurately in the company database.Collaborate with team members to address complex issues.Location: Gulshan-e-Iqbal block 5Shift: 10 am to 6 pmJob Type: Full-timeExperience :6 Months-1 YearJob Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>marital status?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Explore 824+ Customer service representative csr in Charge Jobs In Charge Jobs In Karachi this January. Find roles across top companies and apply now to boost your career.

824 customer service representative csr jobs IN Charge Jobs In Charge Jobs In Karachi

Customer Service Representative (CSR)

Customer Service Representative (CSR)

Female Customer Service Representative (CSR) for Men’s Wear Brand

Customer Service Representative

Customer Service Representatives (Part Time)

Customer Service Representative (Inbound)

CSR