medical assistant - paid training! no weekends, medical, dental, and vision benefits!

client relations specialist Jobs in Norfolk

client relations specialist

air quality specialist

audit specialist

billing specialist : norfolk, va Jobs in Norfolk

billing specialist : norfolk, va

cis security accreditation expert Jobs in Norfolk

cis security accreditation expert

cis accreditation security specialist

Systems Planning and Analysis, Inc. (SPA)

<div>Overview:
<p>
Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter. Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to the mission. SPA: Objective. Responsive. Trusted.</p><p><br>
</p><p>The Joint, Office of the Secretary of Defense, Interagency Division provides expert support services to a range of customers spanning across the Department of Defense, Federal Civilian, and international markets. JOID provides a diverse portfolio of analytical and programmatic capabilities to help our customers make informed decisions on their most challenging issues.</p><div></div><div><br>
SPAs NATO Allied Command Transformation Group within JOID provides capability development, portfolio management, program management, quality management, cost estimation analysis, standardization, reporting, software solutions and information management, and capability management support. We also provide an improved capability requirements capture process, including the generation, documentation and tracing of user requirements, with appropriate technical scrutiny, over the entire lifecycle of the requirements from capability definition through capability realization and capability usage.</div><p></p><p><br>
We have a near-term need for a CIS Accreditation Security Specialist to provide onsite support out of Allied Command Transformation, NATO in Norfolk, VA.</p>
Responsibilities:
<div>
The candidate will maintain records of the progress of a CIS through NATO security accreditation processes and the application of NATO security regulations. Will conduct reviews of security accreditation documentation for CIS and make recommendations for Security accreditation documentation including the CIS Description, Risk Assessment Results, System-Specific Security Requirements Statement, Security Operating Procedures, Security Test &amp; Validation Plan, Security Test &amp; Validation Results, Incident Reports, etc. The candidate will ensure that verification activities are properly executed and confirm that the agreed security measures have been implemented. Will provide support and guidance to CIS developers and service, note that some developers and service providers are based in Europe, contribute to updates of the statement of the security risk for ACT CIS, liaise with other roles in the Security Accreditation process, and represent the ACT Security Accreditation Authority (SAA) in NATO Enterprise meetings, either in person or via VTC.</div>
Qualifications:
<div><b>
Required:</b></div><ul><li>
Bachelor's degree in computer science, network security, cyber-security, or related field.</li><li>
Certification in CIS security or cyber defense disciplines provided by a recognized certification scheme, as a Certified Information Systems Security Professional (CISSP), GIAC Security Expert, or ISACA Certified Information Security Manager (CISM).</li><li>
5+ years of demonstrated experience in CIS security, CIS development, or CIS service delivery.</li><li>
Within the 5 years of experience above, at least 3 years of demonstrated experience working in or in direct support of a national, international, or multi-national CIS security accreditation, certification, or similar field.</li><li>
Demonstrated proficiency in English as defined in STANAG 6001.</li><li>
Active NATO or National SECRET (or higher) security clearance.</li><li>
Valid NATO Nation passport with no travel restrictions to NATO nations.</li><li>
Able to prepare written documentation to transfer technical information about concepts, situations, products, services, or results to audiences with varying levels of technical knowledge.
</li><li>Thorough understanding of grammar, sentence structure, and intended audiences to the process of reviewing, editing, or constructively critiquing a document, publication, or message.</li><li>
Skill in clearly and effectively conveying information verbally to senior leaders; able to deliver clear, effective communication and ability to take responsibility for understanding others.</li><li>
Knowledge and ability to use computers and related technology; proficient in Microsoft Office products.</li><li>
Able to work fully onsite based on client needs.</li></ul></div><div></div>

CIS Accreditation Security Specialist

Spektrum

<div><div><p>Spektrum have a wide range of exciting opportunities in several global locations.</p>
<p>
We are always looking to add great new talent to our team and look forward to hearing from you.</p></div><p>
Spektrum supports apex purchasers (NATO, UN, EU and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.</p>
<p></p>
<p><b>Who we are supporting</b></p>
<p><b>
Allied Command Transformation (ACT) </b>is NATO's leading agent for change: driving, facilitating, and advocating the continuous improvement of Alliance capabilities to maintain and enhance the military relevance and effectiveness of the Alliance. The main objectives of ACT are: providing appropriate support to NATO missions and operations; leading NATO military transformation; and improving relationships, interaction and practical cooperation with partners, nations and international organisations. ACT therefore leads Alliance concept development, capability development, training and lessons-learned initiatives and provides unfettered military support to policy development within NATO.</p>
<p></p>
<p><b>The program</b></p>
<p><b>
Capability Development &amp; Management Support (CDMS)
</b></p><p><b>DCOS Capability Development (CAPDEV) </b>acts as the Supreme Allied Commander Transformation's Director for guidance, direction and coordination of the activities and resources of the Capability Development Directorate.</p>
<p><b>
The Requirements Division</b> will execute all tasks and activities needed to support requirements management for NATO capabilities</p>
<p><b>
The Capability Requirements (CR)</b> Branch will develop the Capability Requirements Brief and recommended courses of action to resolve issues through the life cycle management of requirements using matrixed, cross-functional project-specific Requirements Management teams.</p>
<p><b>
The Requirements Forward Branch (Mons)</b> is responsible for conducting requirements development and management representation and engagement-related functions in Europe.</p>
<p><b>
The Capability Division</b> coordinates the development of capabilities from capability planning through acceptance and then disposal with management entities, NATO Headquarters staff and the NATO Governance Structure</p>
<p><b>
The Capability Forward Branch (Mons)</b> coordinates with ACO, NCIA, NSPA, NATO HQ, territorial Host Nations, and NATO Centres of Excellence (COEs) to support the development of capabilities.</p>
<p><b>
Strategic Plans and Policy (SPP)</b> supports Allied Command Transformation in formalizing military advice to shape future military strategy, political guidance, and other policy documents supporting NATO's strategic objectives.</p>
<p></p>
<p><b>Role ID: ACT-CDMS-26-02-B-22</b></p>
<p><b>
Role Duties and Responsibilities
</b></p><ul><li>Conducts compliance and integrity audits, inspections, reviews, and audit tests in accordance with international auditing standards, and ACT audit policies and procedures. Reviews protocols and advises ACT leadership on regulations and policies.</li>
<li>Assess and evaluate ACT's compliance with applicable laws and regulations. This involves conducting detailed reviews of travel activities (travel plans, travel approvals, travel claims, etc.).</li>
<li>Analyze, consolidate, and update the ACT audit universe (requires significant spreadsheet analysis) to reflect the actual activities undertaken, in Travel, Finance, programmes of work, and Human Resources. Reconciliation and joining of branch information and plans will be necessary to provide organizational overview, branch review, and deep dive audits and inspections where necessary.</li>
<li>Determine the effectiveness of management response to previous audit recommendations, internal control risk and compliance with applicable NATO and ACT financial policies. Support senior leadership in their daily decision-making relating to emerging travel non-compliance and ACT's implementation of NATO's and ACT's anti-fraud and corruption strategies and directives.</li>
<li>Respond to potentially serious or irregular compliance issues and violations, and consults with management on appropriate responses.</li>
<li>Support to other audit activities approved in ACT's annual Risk Based Audit Plan covering all aspects of the ACT audit universe.</li>
<li>Analyze internal audit processes and update ACT internal audit manuals to adapt to agile auditing of areas that rapidly changes within the yearly planning cycle.</li>
<li>Develop and conduct audit risk assessment of ACT resource management activities to continue risk-based auditing and identify risk areas. When needed, update internal audit methodology to reflect the right risk assessments and audit universe.</li>
<li>Review the execution, implementation, status and effectiveness of ACT's travel management and risk management process; report on the status and effectiveness of risk registers and advise on all governance issues arising from these reviews.</li>
<li>To undertake ad-hoc analyses and studies if relevant as tasked by the Chief of Staff and ACT Head of Internal Audit.</li>
</ul>
<p><b>Essential Skills and Experience</b></p>
<ul>
<li>6 or more years of experience performing compliance, integrity, and/or forensic auditing.</li>
<li>4 or more years of experience in travel management (and associated Internal Controls) and/or auditing travel management (planning, requisitions, claim liquidation, etc.) in a large organization.</li>
<li>Experience in retrieving, compiling, structuring, statistical and non-statistical sampling, and analyzing large data sets of financial and travel information.</li>
<li>Experience with Accounting software and Microsoft office, particularly Excel, PowerPoint and Word applications.</li>
<li>Hold a recognized professional fraud examiner (CFE) and/or professional accounting (CPA, CMA, etc.) qualification.</li>
<li>Proven forensic accounting or forensic investigation experience.</li>
<li>Proven ability to communicate clearly and persuasively, both orally and in writing to senior management (specialist and non-specialist audiences).</li>
<li>Without conflicts of interest with any ACT staff.</li>
</ul>
<p><b>Education</b></p>
<ul>
<li>University Degree in accounting, finance, business administration or related discipline and 4 years function related experience, or Higher Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 5 years post related and 4 years function related experience.</li>
</ul>
<p><b>Language Proficiency</b></p>
<ul>
<li>Advanced Proficiency in English</li>
</ul>
<p><b>Working Location</b></p>
<ul>
<li>Norfolk, VA, USA</li>
</ul>
<p><b>Working Policy</b></p>
<ul>
<li>On-Site</li>
</ul>
<p><b>Contract Duration</b></p>
<ul>
<li>June 2026 &ndash; December 2030</li>
</ul>
<p><b>Security Clearance</b></p>
<ul>
<li>Valid National or NATO Secret personal security clearance</li>
</ul><div><p>
We never know what new opportunities might be just over the horizon. If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.</p></div></div>

Audit Specialist

MANTECH

<div><p><b>MANTECH</b> seeks a motivated, career and customer-oriented <b>Information Systems Security Engineer</b> to join our team onsite in<b> Norfolk, Virginia.</b></p><p></p><p>
In this role you will support our US Navy customer with RMF package development and maintaining compliance throughout the RMF lifecycle</p><p></p><p><b>
Responsibilities include but are not limited to:</b></p><ul><li><p>
Develop cybersecurity best practices, plans and procedures to support assessment &amp; authorization (A&amp;A) efforts for Navy Enterprise Tactical Training Network (NETTN) enclaves and systems.</p></li><li><p>
Provide hardware and software configuration baseline updates for NETTN enclaves systems as well as Navy Training Baseline (NTB) software configuration deliveries.</p></li><li><p>
Work with RMF Package escalation process and procedures.</p></li><li><p>
Work with Enterprise Mission Assurance Support Service (eMASS) plan of action and milestones (POA&amp;Ms) for ongoing and closed findings.</p></li></ul><p></p><p><b>
Minimum Qualifications:</b></p><ul><li><p>
A Bachelors degree with a 5+ years of experience in developing and/or supporting a large US Navy program or 10+ years of experience in lieu of degree.</p></li><li><p>
Experience working with Defense Information Assurance Certification and Accreditation Process (DIACAP), Risk Management Framework (RMF), National Institute Standards and Technology (NIST), and other federal guidelines.</p></li><li><p>
Computing Environment/Operating System (CE/OS) certifications (Preferably VMware, Linux and/or Microsoft Windows 2022)</p></li><li><p>
DoD Information Assurance Technician (IAT)-I level Certification or above.</p></li><li><p>
Ability to travel in CONUS as needed up to Up to 25%</p></li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li><p>
Experience utilizing assessment tools (e.g., ACAS, SCAP, HBSS) and RMF process tools (e.g., MCCAST, eMASS, eArcher, VRAM and DITPR-DON/DADMS) preferred.</p></li><li><p>
CISSP certifications</p></li></ul><p></p><p><b>
Clearance Requirements:</b></p><ul><li><p>
Must be a US Citizenship with an active TS/SCI clearance.</p></li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li><p>
Must be able to remain in a stationary position 50%.</p></li><li><p>
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.</p></li><li><p>
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc</p></li></ul></div>

Information Systems Security Engineer

Solvere Technical Group

<div><p>Solvere Technical Group is seeking a detail-oriented Warehouse Specialist - LLTM to join our team in Norfolk, VA.<br>
<br>
<b>Responsibilities:</b></p>
<ul><li>Performs shipping and receiving; maintains and oversees material inventory;</li>
<li>Conducts onsite material turnover to LMA;
</li><li>Updates MAT database and GFM Module;
</li><li>Files DD1348/DD1149 turnover documents;
</li><li>Assists with AT6 material pickups;
</li><li>Operates power lifts and material handling equipment</li>
<li>Ability to lift up to 50 lbs. regularly required
</li></ul><p><b>Experience:</b></p>
<ul><li>2+ yrs experience with Navy warehousing, supply, and logistics</li>
<li>Working knowledge of MAT, MRQT, ONE TOUCH, FEDMALL, DSS/WMS</li>
<li>Ability to certify on power lifts/material handling equipment; PCMS tile certification required</li>
</ul>
<p><b>Education:</b></p>
<ul><li>High School Diploma or equivalent</li>
</ul>
<p><b>Security:</b></p>
<ul><li>NDA requirements</li>
</ul>
<p><b>BENEFITS</b></p>
<p>Solvere offers a comprehensive and generous benefits package. The Solvere benefits package includes medical, dental, and vision insurance for the employee and/or families. Solvere also includes basic life insurance plus short- and long-term disability for the employee. Employees may elect to enroll in our company&rsquo;s 401k plan. Employees will also accrue paid time off and holidays. Additional voluntary options include supplemental insurance plans.</p>
<p><b>About the Company Visit: </b>www.solveretechnical.com</p>
<p>Solvere Technical Group is committed to non-discrimination and equal employment opportunity. All qualified applicants will receive consideration for employment without discrimination based on disability, protected veteran status or any other characteristics protected by law.</p></div>

Warehouse Specialist - LLTM

City of Norfolk, VA

<div>
 Norfolk's Department of Parks &amp; Recreation is proud to announce it has been awarded national accreditation by the Commission for Accreditation of Parks and Recreation Agencies. This ensures we will continue to provide quality recreational services that enrich the lives of Norfolk's residents.
 <br/>
 <br/>
 A Forestry Crew Leader is the lead member of a 3 person crew made up of a crew leader, Tree Trimmer II and Tree Trimmer I and/or Equipment Operator which prunes, removes and stump grinds public trees. The Forestry Crew Leader reports to the Forestry Supervisor, maintains all required paperwork, and enters daily work performed in a log book. Arboricultural skills, customer service skills, organizational skills, and safety practices are applied to complete assigned tasks, communicate with customers, complete required paperwork, and lead the crew to safely and efficiently complete daily workload.
 <br/>
 <br/>
 <strong>
  Department Starting Hiring Salary: $46,589
  <br/>
  <br/>
 </strong>
 <strong>
  Essential Functions Include But Are Not Limited To
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Leads tree crews to complete work assignments provided by supervisor, begins tasks with job briefings, applies best arboricultural techniques, files daily work reports, makes log book entries and ensures compliance with OSHA, ANSI and VDOT safety standards.
  </li>
  <li>
   Establishes annual goals and objectives for equipment operators and tree trimmers. Conducts periodic performance reviews of crews.
  </li>
  <li>
   Responds to after hours emergency calls from supervisors, the City's emergency operations center and/or co-workers to remove fallen trees, cracked/hanging limbs during and after storms or vehicle accidents.
  </li>
  <li>
   Oversees the operation and maintenance of crew vehicles and equipment by ensuring compliance with city standards and procedures and providing periodic OTJ training in arboricultural standards, equipment use and safety.
   <br/>
   <br/>
  </li>
 </ul>
 High school diploma required. Work requires knowledge of a specific vocational or technical nature. An associate's degree, or equivalent from a college, technical, business, vocational, or correspondence school preferred.
 <br/>
 <br/>
 Three years experience in professional tree care required. Three years of supervisory experience preferred or any combination of education beyond high school and experience.
 <br/>
 <br/>
 <strong>
  Preferred License(s) And/or Certification(s)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Virginia Driver&rsquo;s License, required.
  </li>
  <li>
   Virginia Commercial Driver&rsquo;s License, Class B required upon hiring.
  </li>
  <li>
   Virginia Commercial Pesticide Technician License preferred, required within 6 months of employment
  </li>
  <li>
   CPR/First Aid Certification preferred, required within 6 months of employment
  </li>
  <li>
   ISA Certified Tree Climber
  </li>
  <li>
   ISA Certified Arborist
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Location:
 </strong>
 2839 Dana Street, Norfolk, VA 23509
 <br/>
 <br/>
 <strong>
  Work Hours:
 </strong>
 Tuesday &ndash; Friday, 6:30 AM &ndash; 5:00 PM Work hours may change seasonally, additional on-call schedule
</div>


Forestry Crew Leader

Tidewater Tech

<div><div><p><b>Training Tomorrow's Technicians</b> <b>to Become Skilled, Employable and Essential.</b></p>
<p><b>
About Us &ndash; Big Changes, Better Benefits &ndash; Join us!</b></p>
<p>
At <b>Tidewater Tech</b>, we are committed to helping adult students develop the skills necessary for meaningful entry-level careers. Founded in 1969, our institution is steeped in a tradition of career education and workforce development. As a leading educational provider in the trade industry, our programs, designed in collaboration with industry leaders, ensure that students are well-prepared for today's workplace. With high academic standards and hands-on training, we create a learning environment that supports student success. At Tidewater Tech, we're dedicated to shaping the next generation of skilled professionals.</p></div><p><b>
Location:</b><b> </b>4535 E Princess Anne Rd, Norfolk, VA 23502</p>
<p><b>
Compensation:</b> Up to<b> $45.67/hour + $2500 </b>Sign-On Bonus</p>
<p><b>
Schedule:</b></p>
<ul>
<li><b>Monday - Thursday: </b>ability to work up to 10:30 PM</li>
</ul>
<p><i>This schedule will change based on student testing availability.</i></p>
<p><b>
Position Purpose</b></p>
<p>
The <b>Certified Welding Inspector</b> is responsible for overseeing the testing facility and testing processes. Responsibilities also include the implementation of all Certified Welding requirements and maintain the institution's American Welding (AWS) accreditation as certified Accredited Testing Facility (ATF).</p>
<p><b>
Key Duties and Job Responsibilities:</b></p>
<ul>
<li>Ensure AWS testing requirements are current with AWS and institutional accreditation standards.</li>
<li>Oversee inventory of department equipment and supplies, submit requests for purchases and replenish supplies as needed.</li>
<li>Attend and conduct in-service training and seminars as required.</li>
<li>Advise students regarding testing competencies.</li>
<li>Conduct site visits if applicable for other sister campuses in preparation of AWS ATF site visit to provide guidance as needed.</li>
<li>Perform other tasks that may be assigned by the Supervisor.</li>
</ul>
<p><b>Required Qualifications</b></p>
<ul>
<li>High School Diploma or GED, or equitable on the job experience.</li>
<li>Minimum of (3) years hands on experience in Welding</li>
<li>Must have supervisory experience.</li>
<li>Previous classroom/laboratory instructor experience.</li>
<li>Demonstrate up-to-date knowledge and continue studying the subject matter.</li>
<li>Ability to work in a fast-paced, performance-driven, compliance-oriented educational environment.</li>
<li>Detail-oriented, analytical, highly organized, and can multi-task and work well under pressure.</li>
<li>Demonstrate a high level of integrity, strong work ethic, and professionalism.</li>
<li>Persuasive and effective verbal and written communication skills, with a strong focus on customer service in an educational setting.</li>
<li>Highly motivated and goal-oriented, with strong problem-solving skills.</li>
<li>Must be able to work independently and as a collaborative team member and have exceptional interpersonal skills.</li>
<li>Excellent computer skills are required with proficiency in MS Office applications including, but not limited to, Word, Excel, Outlook, SharePoint, and Teams. CampusNexus experience a plus.</li>
<li>Exhibits a positive, team-oriented attitude by remaining flexible and available to work outside of scheduled hours when needed, as directed by the Supervisor.</li>
<li>Ability and willingness to travel locally or overnight for business purposes.</li>
</ul>
<p><b>Certificates</b></p>
<ul>
<li>Current American Welding Society Certified Welding Inspector certification</li>
<li>OSHA standard 10 training certification within 6 months of hire date.</li>
</ul>
<p>We are committed to providing a rewarding compensation package that supports both your professional growth and personal well-being.</p><div><p><i>
TTT is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.</i></p></div></div>

Certified Welding Inspector - Part-Time Evenings

Virginia Community College System

<div><div><div>Posting Summary
</div><p></p><div><div><div><div><b>Working Title</b></div> <div>Help Desk Support Technician</div>
</div><br>
<div><div><b>Role Title</b></div> <div>Info Technology Specialist I</div>
</div><br>
<div><div><b>Role Code</b></div> <div>39111-SW</div>
</div><br>
<div><div><b>FLSA</b></div> <div>Nonexempt</div>
</div><br>
<div><div><b>Pay Band</b></div> <div>04</div>
</div><br>
<div><div><b>Position Number</b></div> <div>29500206</div>
</div><br>
<div><div><b>Agency</b></div> <div>Tidewater Community College</div>
</div><br>
<div><div><b>Division</b></div> <div>Tidewater Community College (Div)</div>
</div><br>
<div><div><b>Work Location</b></div> <div>Norfolk - 710</div>
</div><br>
<div><div><b>Hiring Range</b></div> <div>$44,192 - $50,000, commensurate w/ experience</div>
</div><br>
<div><div><b>Emergency/Essential Personnel</b></div> <div>Yes</div>
</div><br>
<div><div><b>EEO Category</b></div> <div>C-Technician</div>
</div><br>
<div><div><b>Full Time or Part Time</b></div> <div>Full Time</div>
</div><br>
<div><div><b>Does this position have telework options? -Telework options are subject to change based on business needs-</b></div> <div>No</div>
</div><br>
<div><div><b>Does this position have a bilingual or multilingual skill requirement or preference?</b></div> <div>No</div>
</div><br>
<div><div><b>Work Schedule</b></div>
<div>8:30 AM &ndash; 5:00 PM, Monday &ndash; Friday with some evenings and Saturdays as required.</div>
</div><br>
<div><div><b>Sensitive Position</b></div> <div>No</div>
</div><br>
<div><div><b>Job Description</b></div><br>
<p></p><div><br>
Tidewater Community College has served South Hampton Roads &ndash; both students and employers &ndash; for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,399 graduates in 2024-2025, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC. TCC&rsquo;s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.<br>
<br>
Provides first level Help Desk support for the Office of Information Systems on the first shift, Monday &ndash; Friday (8:30AM to 5:00PM) with occasional Saturday support. Support services include, but are not limited to, providing first tier IT support to resolve technical issues efficiently for both local and remote users. Offer support for desktop, mobile, and cloud-based technology and systems to students, faculty, and staff. Enter trouble tickets into the Help Desk ticketing system and route advanced support requests to appropriate divisions. Monitors system logs for errors and determines when to escalate error conditions. Controls execution of batch jobs.</div>
</div><br>
<div><div><b>Special Assignments</b></div>
<p>May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.</p><br>
</div><br>
<div><div><b>KSA's/Required Qualifications</b></div>
<ul><li>Knowledge of LAN, WAN, and wireless configuration, including protocols such as TCP/IP.</li>
<li>Demonstrated ability to troubleshoot Mac and PC computers, their operating systems (Windows 10 &amp; MacOS), and their respective applications, including but not limited to Microsoft Office (2019 &amp; Office 365), web browsers, electronic mail, and other software.</li>
<li>Demonstrated ability to setup and support mobile devices, iOS and Android.</li>
<li>Ability to communicate effectively at a technical and end-user level both orally and in writing.</li>
<li>Ability to work without direct supervision or with a team.</li>
<li>Ability to handle multiple basic tasks at one time and solve routine problems with limited assistance.</li>
<li>Ability to communicate effectively and work with diverse groups of people.</li>
<li>Ability to assist in the development and maintenance of a procedural manual specific to the college&rsquo;s operation and support of computer and telecommunications operations.</li>
<li>Ability to follow directions and to work in tense situations.</li>
<li>A+ Certification or equivalent</li>
</ul>
</div><br>
<div><div><b>Additional Considerations</b></div>
<ul><li>Previous experience in an IT support role</li></ul>
</div><br>
<div><div><b>Operation of a State Vehicle</b></div> <div>No</div>
</div><br>
<div><div><b>Supervises Employees</b></div> <div>No</div>
</div><br>
<div><div><b>Required Travel</b></div>
<div>N/A</div>
</div><br>
</div></div></div><div><div>Posting Detail Information
</div><p></p><div><div><div><div><b>Posting Number</b></div> <div>CLS_4361P</div>
</div><br>
<div><div><b>Recruitment Type</b></div> <div>General Public - G</div>
</div><br>
<div><div><b>Number of Vacancies</b></div> <div>1</div>
</div><br>
<div><div><b>Position End Date (if temporary)</b></div>
</div><br>
<div></div><div><div><b>Job Open Date</b></div> <div>03/19/2026</div>
</div><br>
<div><div><b>Job Close Date</b></div> <div>03/30/2026</div>
</div><br>
<div><div><b>Open Until Filled</b></div>
</div><br>
<div></div><div><div><b>Agency Website</b></div> <div>tcc.edu</div>
</div><br>
<div><div><b>Contact Name</b></div>
</div><br>
<div></div><div><div><b>Email</b></div>
</div><br>
<div></div><div><div><b>Phone Number</b></div>
</div><br>
<div></div><div><div><b>Special Instructions to Applicants</b></div>
<div>In support of the Commonwealth&rsquo;s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth&rsquo;s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging &amp; Rehabilitative Services (DARS), or the Department for the Blind &amp; Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:</div>
</div><br>
<div><div><b>Additional Information</b></div>
</div><br>
<div></div><div><div><b>Background Check Statement Disclaimer</b></div>
<p>The selected candidate&rsquo;s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth&rsquo;s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/</p><br>
</div><br>
<div><div><b>EEO Statement</b></div>
<div>The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.</div>
</div><br>
<div><div><b>ADA Statement</b></div>
<div>The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.</div>
</div><br>
<div><div><b>E-Verify Statement</b></div>
<p>VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.</p></div></div></div></div></div><div></div>

Help Desk Support Technician

Explore 35+ Cis accreditation security specialist in Norfolk this March. Find roles across top companies and apply now to boost your career.