operations manager

finance manager

account manager

commercial manager

maintenance manager

claims manager

SD (Middle East) LLC

<div><b>Together, we make the difference.
</b><p>We are a leading provider of innovative, high-performance solutions for airport logistics. Our portfolio includes advanced baggage and cargo handling systems, digital logistics software, and a full range of maintenance and support services. Our clients include some of the world&rsquo;s most renowned airports and airlines.</p>
<p>
Join our dynamic Legal and Compliance team as a <b>Contracts and Claims Manager, </b>based in Dubai, UAE. This role offers the opportunity to work on high-impact projects across the region, with flexibility to travel and support operations in KSA when required.</p>
<b>What are my responsibilities?</b>
<ul><li>Review and analyze contract terms and conditions with customers and main subcontractors.</li>
<li>Identify contractual risks, opportunities, potential claims, and obligations.</li>
<li>Support project teams in understanding, interpreting, and applying contractual provisions.</li>
<li>Safeguard the company&rsquo;s contractual entitlements through timely notifications and proper documentation.</li>
<li>Manage all claim-related activities, including correspondence, substantiation, and negotiation within the project scope.</li>
<li>Promote awareness of claim strategies and their operational implementation among project stakeholders.</li>
<li>Formulate and prepare incoming and outgoing claims in coordination with relevant project team members.</li>
<li>Maintain an up-to-date register of all claims, events, and contract documentation.</li>
<li>Support the procurement department in drafting and reviewing contractual documents.</li>
<li>Assist in reviewing tender documents and contracts to identify key terms, obligations, and potential risks.</li>
<li>Prepare clarifications and queries to clients during the tender stage.</li>
</ul><b>What do I need to qualify for the role?</b>
<ul><li>Bachelor&rsquo;s degree in Engineering (any field) or a Commercial degree &mdash; ideally with specialization in Business Law, LLM, or similar.</li>
<li>Minimum of 5 years&rsquo; experience in EPC projects within the Middle East region.</li>
<li>Solid understanding of contract structures, terms and conditions, and related legal implications.</li>
<li>Proven familiarity with FIDIC and other standard contract forms.</li>
<li>Experience in delay analysis and time extension claims.</li>
<li>Proficient in MS Word, Excel, and PowerPoint.</li>
<li>Working knowledge of project planning and scheduling concepts.</li>
<li>Strong written and verbal communication skills.</li>
<li>Analytical mindset with excellent attention to detail.</li>
<li>Effective team player with collaborative approach.</li>
<li>Fluent in English.</li></ul></div>

Contracts and Claims Manager

Interactive Insurance Brokers LLC

An insurance brokerage firm in Dubai is seeking a Claims Operations Supervisor for Pet Insurance to manage claims processing and oversee departmental operations. The ideal candidate will have veterinary clinic experience, excellent communication skills, and a strong customer service orientation. Responsibilities include educating pet owners, managing the claims process, and training sales teams on pet insurance products.

Pet Insurance Claims Operations Leader - Dubai

Vanderlande Industries

<div><div>Job Title</div>
Senior Contract Manager<div></div><div>
Job Description</div><div>
Contract Review &amp; Compliance:</div><ul><li>
Review and comment on terms and conditions of contracts with customers and main subcontractors</li><li>
Ensure contract-compliant implementation throughout the project lifecycle.</li></ul><div></div><div>
Claims and Variations Management:</div><ul><li>
Raise awareness of the operational implementation of claim strategies among relevant stakeholders</li><li>
Identifying, evaluating and following up on all events relevant for incoming and outgoing claims / changes</li><li>
Collecting, preparing and managing relevant documents (incl. drafting of letters) and evidences in accordance with contractual deadlines and requirements</li><li>
Preparation of / participation in claim negotiations</li><li>
Contribute to reporting of claims to management and business partners</li><li>
Support in arbitration/litigation and alternative dispute resolution proceedings</li><li>
Maintain an updated register of all claims, events and contract database in line with company processes and guidelines</li></ul><div></div><div>
Contract Administration:</div><ul><li>
Implement effective contract management processes and claim strategies in line with company guidelines and processes.</li><li>
Support the project team by interpreting contracts, giving proactive contract-related advice, conducting contract related workshops and contractual trainings, raising contractual awareness within the project teams</li><li>
Handle contractual correspondence and documentation and ensure compliant notifications.</li><li>
Finalize and manage subcontract agreements.</li></ul><div></div><div>
Commercial &amp; Procurement Support:</div><ul><li>
Review of Purchasing / Subcontract contracts and provide contractual advice to the procurement team.</li></ul><ul><li>
Collaborate with finance team and quantity surveyors on interim payment certificates (IPC).</li><li>
Coordinate with quantity surveyors and other teams on commercial matters.</li></ul><div></div><div>
Required Qualifications:</div><ul><li>
Bachelor&rsquo;s or Master degree in relevant fields (Mechanics, Electrics, Civil Engineering, etc.) preferably with a focus in business law or an LLM or similar professional degree</li><li>
Minimum 7+ years of relevant experience in major EPC projects in Middle East Region (&gt; &euro;200 million USD).</li><li>
Understanding of contract structures, terms &amp; conditions, and legal implications.</li><li>
Familiarity with FIDIC and other standard contract forms.</li><li>
Experience in delay analysis and time extension</li><li>
Knowledge of project planning and scheduling concepts</li><li>
Experience in Arbitrations / Litigations</li><li>
Strong written and verbal communication skills.</li><li>
Analytical mindset with attention to detail.</li><li>
Excellent knowledge of MS Word, Excel and PowerPoint</li><li>
Teamplayer &amp; Leadership skills</li><li>
Fluency in English</li></ul><div></div><div>
Diversity &amp; Inclusion</div><div>
Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.</div></div>

Senior Contract Manager

IIQAF

<div><h3 class="jobSectionHeader"><b>Description</b></h3>
<p>We are seeking a meticulous and dedicated Claims Officer to join our insurance team. The successful candidate will play a pivotal role in the claims processing department, ensuring that all claims are handled with accuracy and efficiency. As a Claims Officer, you will be responsible for evaluating insurance claims, gathering necessary documentation, and determining the validity of claims according to company policies and industry regulations. You will act as a liaison between clients and the insurance company, addressing inquiries and providing clear communication throughout the claims process.</p>
<h3 class="jobSectionHeader"><b>Key Objectives</b></h3>
<ul><li>Accurately assess and process insurance claims in line with company policies and regulatory requirements.</li><li>
Facilitate timely communication with claimants, adjusters, and other stakeholders to ensure smooth claim resolution.</li><li>
Identify potential risks or fraudulent activities and escalate appropriately.</li><li>
Maintain detailed records and documentation to support claim decisions and audits.</li></ul>
<h3 class="jobSectionHeader"><b>Responsibilities</b></h3>
<ul><li>Review and evaluate incoming insurance claims for completeness and validity.</li><li>
Investigate claims by gathering necessary information, including policy details and claimant statements.</li><li>
Coordinate with internal departments and external parties such as medical professionals, legal advisors, and repair services.</li><li>
Determine claim eligibility and calculate appropriate settlements based on policy terms.</li><li>
Communicate claim decisions clearly and professionally to customers.</li><li>
Monitor claim progress and ensure timely resolution to enhance customer satisfaction.</li><li>
Maintain compliance with industry regulations and company standards throughout the claims process.</li><li>
Prepare reports and documentation for management review and audit purposes.</li></ul>
<h3 class="jobSectionHeader"><b>Requirements</b></h3>
<ul><li>Bachelor&rsquo;s degree in Business, Insurance, Finance, or a related field.</li><li>
Proven experience in claims processing or insurance underwriting preferred.</li><li>
Strong understanding of insurance policies, claims procedures, and regulatory frameworks.</li><li>
Excellent analytical and problem-solving skills.</li><li>
Effective communication skills, both written and verbal.</li><li>
Attention to detail with the ability to manage multiple claims simultaneously.</li><li>
Proficiency in claims management software and MS Office applications.</li><li>
Ability to work independently and collaboratively within a team environment.</li></ul>
<h3 class="jobSectionHeader"><b>Benefits</b></h3>
<ul><li>Competitive salary and performance-based incentives.</li><li>
Comprehensive health and wellness benefits.</li><li>
Opportunities for professional development and career growth.</li><li>
Supportive and inclusive workplace culture.</li><li>
Work-life balance initiatives and flexible working arrangements.</li></ul></div>

Claims Officer

<div>
 <p>
  <strong>
   <u>
    Company Overview
   </u>
   :
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Responsibilities
   </u>
   :
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   This role requires a deep understanding of contract law, project management, financial analysis, negotiation, and effective communication to ensure that contractual obligations are met while minimizing risks and maximizing benefits for the organization.
  </li>
  <li>
   The candidate will work closely with project teams, client, legal advisors, and stakeholders to navigate contractual matters and resolve claims, fostering a culture of professionalism and excellence.
  </li>
  <li>
   Advises on contractual matters and manages the contractual correspondences in accordance with the Prime Contract Terms and Conditions, specifications and drawings including construction change orders.
  </li>
  <li>
   Manages the contractual commitments and performance of the work according to the Client&rsquo;s instructions, Specifications and Drawings, and the Terms and Conditions of the Contract, including construction Change Orders.
  </li>
  <li>
   Assisting clients with the preparation of their Extension of Time (EOT) claims or responding to the Contractor&rsquo;s Extension of Time (EOT) claims.
  </li>
  <li>
   Review and interpret contract documents (Contract conditions, scope of works, drawings), contract time schedule, as-built time schedule and verify actual dates, list of delay events and identify priorities with the Client to ensure compliance with terms, conditions, and milestones.
  </li>
  <li>
   Identify and assess project delays by analysing schedules, progress reports, and relevant documentation, collaborate with project managers and engineers to determine the causes of delays, including unforeseen events, changes in scope, and external factors.
  </li>
  <li>
   Utilize delay analysis methodologies to quantify the impact of delays on project schedules and costs.
  </li>
  <li>
   Develop strategies to mitigate and manage risks that could impact project timelines and contractual obligations.
  </li>
  <li>
   Prepare delay reports and documentation to support claims or dispute resolution processes and provide expert opinions on delay-related matters during negotiations, mediations, or legal proceedings.
  </li>
  <li>
   Provides high quality advice on all pre-contract contractual matters including procurement and contracting strategy and tactics.
  </li>
  <li>
   Manage contract variations and change orders, documenting and communicating changes to relevant stakeholders.
  </li>
  <li>
   Monitors, evaluates and prepares fully supported estimates and claims for alternations/variations to the Contract.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Requirements
   </u>
   :
  </strong>
 </p>
 <ul>
  <li>
   Minimum 25+ years of relevant experience in managing the contractual commitments.
  </li>
  <li>
   Bachelor of Laws (LL.B.) or Master of Laws (LL.M.) or Engineering is highly preferred
  </li>
  <li>
   Mandatory Membership: MRICS Chartered (Member of the Royal Institute of Chartered Surveyors)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   * While we carefully review all applications, only candidates meeting the specified requirements will be contacted for further consideration. We appreciate your understanding and thank all applicants for their interest.
  </em>
 </p>
</div>


Senior Contracts Specialist

<div>
 <p>
  <strong>
   <u>
    Company Overview
   </u>
   :
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Our Vision and Values:
   </u>
  </strong>
 </p>
 <p>
  <strong>
   <u>
   </u>
  </strong>
 </p>
 <p>
  We aspire to be the chosen home of those with a gift for crafting solutions that empower people and an unwavering passion for learning and innovation. Our core values shape our culture and guide our decision-making. We are committed to:
 </p>
 <p>
  <br/>
 </p>
 <ol>
  <li>
   Excellence
  </li>
  <li>
   Responsibility
  </li>
  <li>
   Empowerment
  </li>
  <li>
   Connectivity
  </li>
  <li>
   Courage
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Responsibilities
   </u>
   :
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   This role requires a deep understanding of contract law, project management, financial analysis, negotiation, and effective communication to ensure that contractual obligations are met while minimizing risks and maximizing benefits for the organization.
  </li>
  <li>
   The candidate will work closely with project teams, client, legal advisors, and stakeholders to navigate contractual matters and resolve claims, fostering a culture of professionalism and excellence.
  </li>
  <li>
   Advises on contractual matters and manages the contractual correspondences in accordance with the Prime Contract Terms and Conditions, specifications and drawings including construction change orders.
  </li>
  <li>
   Manages the contractual commitments and performance of the work according to the Client&rsquo;s instructions, Specifications and Drawings, and the Terms and Conditions of the Contract, including construction Change Orders.
  </li>
  <li>
   Assisting clients with the preparation of their Extension of Time (EOT) claims or responding to the Contractor&rsquo;s Extension of Time (EOT) claims.
  </li>
  <li>
   Review and interpret contract documents (Contract conditions, scope of works, drawings), contract time schedule, as-built time schedule and verify actual dates, list of delay events and identify priorities with the Client to ensure compliance with terms, conditions, and milestones.
  </li>
  <li>
   Identify and assess project delays by analysing schedules, progress reports, and relevant documentation, collaborate with project managers and engineers to determine the causes of delays, including unforeseen events, changes in scope, and external factors.
  </li>
  <li>
   Utilize delay analysis methodologies to quantify the impact of delays on project schedules and costs.
  </li>
  <li>
   Develop strategies to mitigate and manage risks that could impact project timelines and contractual obligations.
  </li>
  <li>
   Prepare delay reports and documentation to support claims or dispute resolution processes and provide expert opinions on delay-related matters during negotiations, mediations, or legal proceedings.
  </li>
  <li>
   Provides high quality advice on all pre-contract contractual matters including procurement and contracting strategy and tactics.
  </li>
  <li>
   Manage contract variations and change orders, documenting and communicating changes to relevant stakeholders.
  </li>
  <li>
   Monitors, evaluates and prepares fully supported estimates and claims for alternations/variations to the Contract.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Requirement :
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Minimum 15+ years of relevant experience in Managing the contractual commitments.
  </li>
  <li>
   Bachelors in Civil Engineering / Bachelor of Laws or related.
  </li>
  <li>
   <strong>
    Mandatory Membership: Being MRICS Chartered (Member of the Royal Institute of Chartered Surveyors)
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   * While we carefully review all applications, only candidates meeting the specified requirements will be contacted for further consideration. We appreciate your understanding and thank all applicants for their interest.
  </em>
 </p>
</div>


Senior Contracts Administrator

J.S. Held

<div><b>Company Description</b><p><b><br>
Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?</b></p><p>
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.</p><b><br>
Job Description</b><p><br>
The Candidate will primarily be involved in delivering claims consulting and dispute resolution services to our clients.</p><p>
An individual is required who can show initiative, perform advanced data research, manage client relations and deliver to tight deadlines. This role will involve frequent client interaction and will require the successful candidate to prepare and make presentations to communicate results. It is preferred that the individual has previous experience in providing consultancy services on substantial and/or complex disputes in quantum related matters. The candidate may be supporting lead experts in formal dispute processes. They should be able to demonstrate experience in writing expert reports to a high level and have strong industry experience.</p><p>
We anticipate that the successful candidate will have a good academic record and be able to demonstrate how they have distinguished themselves within their chosen field. They will be expected to work collaboratively with the team and deliver commissions under high pressure and to the client&rsquo;s satisfaction. We expect the individual will be able to contribute to business development through networking and marketing activities.</p><p>
Job Responsibilities</p><ul><li>
Select appropriate analysis methodologies with guidance of manager, assist in Stage 1 commission reviews and identifying claim strategy</li><li>
Demonstrate ability to deliver concise and compelling event chronologies, draft completed sections of Claim Reports in your 1st Language</li><li>
Utilise appropriate structure and format of Report</li><li>
Peer review, critique and edit all subordinates work involved in commission</li><li>
Manage allocated staff on any given assignment, mentor junior staff</li><li>
Provide real time feedback on work product and other activities to allocated resources and upstream to manager, ensure allocated Commission elements are completed on time and on budget</li><li>
Assist in preparation of bi-weekly reports to client, ensure team timesheets are timely and accurate.</li><li>
Ensure Invoicing is timely and accurate and assist accounts team in recovering payment of fees.</li><li>
Engage in BD activities as requested by the BD Director, willing to draft articles for publishing</li><li>
Regularly attend marketing &amp; networking events</li><li>
Proactively assist in seeking out new work opportunities for the business</li></ul><br>
<b>
Qualifications</b><p><br>
Qualifications</p><ul><li>
1st degree in construction or engineering subject</li><li>
2nd degree in legal or construction management subject</li><li>
Some training in dispute resolution matters</li></ul><p>
Required experience</p><ul><li>
5 years+ period of employment in leading international contracting organisation or owner organisation with international project portfolio</li><li>
3 years + period of employment delivering consulting services or high end internal claims preparation / defence experience</li><li>
Relevant claim preparation / defence experience</li><li>
Awareness of importance of work winning and client network</li></ul><br>
<b>
Additional Information</b><p><b><br>
Some of the Benefits We Have Include</b></p><p>
J.S. Held understands all of our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team&rsquo;s needs.</p><ul><li>Our flexible work environment allows employees to work remotely when needed</li><li>Generous Annual Leave Policy</li><li>Comprehensive Medical Insurance</li></ul><p><b>
Other Duties</b></p><p>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</p><p>
By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein.</p><p>
Please explore what we&rsquo;re all about at www.jsheld.com.</p><p><b>
EEO and Job Accommodations</b></p><p><i>
We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!</i></p><p><i>
J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.</i></p><p>
#LI-IM1</p></div>

Director

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