call center agent

account manager

customer success engineer

sales associate

sales consultant

client advisor

Loro Piana

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>The Client Advisor represents the Company with clients in our Boutique/Stores. He/She is a professional in the sales of luxury goods, and responsible for the satisfaction and loyalty of every customer. Cooperates for reaching the qualitative and quantitative goals set in his/her department and in the store
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3><ul><li>Is polyvalent, constantly operating to serve the store, with the aim of achieving the highest customer satisfaction
</li><li>Is aligned to the style and to the Brand qualitative standards during the whole sales process and after-sales
</li><li>Cooperates with his/her colleagues in order to create a positive environment in the store and pays attention to his/her performance level
</li><li>Receives and displays the products according to the established procedures
</li>Constantly maintains a tidy working place according to the Company guidelines 
<li>
</li></ul>Sales
<ul><li>Is responsible for the sales process following the Company standards (&ldquo;Loro Piana Selling Ceremony&rdquo;)
</li><li>Provides and maintains a high level of customer service
</li><li>Manages commercial relations with clients in order to assure the highest level of satisfaction and enhancing each phase of the commercial relation
</li>Takes part in the store and department meeting 
<li>
</li></ul>Client Management and CRM
<ul><li>Ensures the after-sales service with the same level of efficiency and care, in order to maintain the clients satisfaction and loyalty with the aim of promoting the Brand image
</li><li>Manages claims with the supervisor support
</li><li>Turns every touch point with customers into a positive situations, always promoting Brand image
</li><li>Communicates to the Management the collected information regarding clients
</li><li>Executes the follow up of clients&rsquo; requests
</li></ul>Product
<ul><li>Participates to all the product presentations (of all the product categories) done in the store
</li><li>Deeply knows all products of his/her category and is promptly updated on all the product categories present in the store
</li><li>Ensures the appropriate care (cleaning, cure, replacement, etc.) of the store
</li></ul>Visual
<ul><li>Takes care of the display maintenance in his/her sector, pointing out if something is missing or in need of maintenance
</li></ul>Stock
<ul><li>Is always updated on the store stock in order to optimize sales
</li><li>Participates to end of the year, sector and rotation inventory for each product category
</li></ul>Thefts and losses
<ul><li>Respects the assigned position in order to prevent thefts and losses in cooperation with the colleagues in case of moving
</li></ul>Swiftly points out to his supervisor if something is missing
</div><div><h3 class="jobSectionHeader">Profile
</h3><ul><li>Relevant work experience as Client Advisor in a luxury boutique
</li><li>Aligned with the Brand identity and detail oriented
</li><li>Passion and high motivation for Loro Piana products and Brand
</li><li>Excellent interpersonal, teamworking and problem solving skills
</li><li>Good stress management, flexibility and adaptability
</li><li>Fluent English, both spoken and written; other languages are a plus
</li></ul></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">LORO PIANA
 
MAISON
 
</h2><div>Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. In 1924, Pietro Loro Piana founded Ing. Loro Piana &amp; C., the current company. Pietro&rsquo;s nephew Franco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere textiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world&rsquo;s foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicu&ntilde;a from the Andes, extra-fine Merino wool from Australia and New Zealand and lotus flower fiber from Myanmar. The company draws on both time-honored traditions and state of the art technology to offer its discerning customers products that are renowned for their peerless quality. All of the company&rsquo;s collections of ready-to-wear garments and accessories are made in Italy to the highest standards of craftsmanship and sartorial excellence.</div></div></div></div></div></div></div>

Client Advisor

<div>
 
 Position
 
 
 
 The Client Advisor represents the Company with clients in our Boutique/Stores. He/She is a professional in the sales of luxury goods, and responsible for the satisfaction and loyalty of every customer. Cooperates for reaching the qualitative and quantitative goals set in his/her department and in the store
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Is polyvalent, constantly operating to serve the store, with the aim of achieving the highest customer satisfaction
 </li>
 <li>
 Is aligned to the style and to the Brand qualitative standards during the whole sales process and after-sales
 </li>
 <li>
 Cooperates with his/her colleagues in order to create a positive environment in the store and pays attention to his/her performance level
 </li>
 <li>
 Receives and displays the products according to the established procedures
 </li>
 <li>
 Constantly maintains a tidy working place according to the Company guidelines
 
 
 </li>
 </ul>
 
 Sales
 
 
 
 <ul>
 <li>
 Is responsible for the sales process following the Company standards (&ldquo;Loro Piana Selling Ceremony&rdquo;)
 </li>
 <li>
 Provides and maintains a high level of customer service
 </li>
 <li>
 Manages commercial relations with clients in order to assure the highest level of satisfaction and enhancing each phase of the commercial relation
 </li>
 <li>
 Takes part in the store and department meeting
 
 
 </li>
 </ul>
 
 Client Management and CRM
 
 
 
 <ul>
 <li>
 Ensures the after-sales service with the same level of efficiency and care, in order to maintain the clients satisfaction and loyalty with the aim of promoting the Brand image
 </li>
 <li>
 Manages claims with the supervisor support
 </li>
 <li>
 Turns every touch point with customers into a positive situations, always promoting Brand image
 </li>
 <li>
 Communicates to the Management the collected information regarding clients
 </li>
 <li>
 Executes the follow up of clients&rsquo; requests
 
 
 </li>
 </ul>
 
 Product
 
 
 
 <ul>
 <li>
 Participates to all the product presentations (of all the product categories) done in the store
 </li>
 <li>
 Deeply knows all products of his/her category and is promptly updated on all the product categories present in the store
 </li>
 <li>
 Ensures the appropriate care (cleaning, cure, replacement, etc.) of the store
 
 
 </li>
 </ul>
 
 Visual
 
 
 
 <ul>
 <li>
 Takes care of the display maintenance in his/her sector, pointing out if something is missing or in need of maintenance
 
 
 </li>
 </ul>
 
 Stock
 
 
 
 <ul>
 <li>
 Is always updated on the store stock in order to optimize sales
 </li>
 <li>
 Participates to end of the year, sector and rotation inventory for each product category
 
 
 </li>
 </ul>
 
 Thefts and losses
 
 
 
 <ul>
 <li>
 Respects the assigned position in order to prevent thefts and losses in cooperation with the colleagues in case of moving
 
 
 </li>
 </ul>
 Swiftly points out to his supervisor if something is missing
 
 
 
 Profile
 
 
 
 <ul>
 <li>
 Relevant work experience as Client Advisor in a luxury boutique
 </li>
 <li>
 Aligned with the Brand identity and detail oriented
 </li>
 <li>
 Passion and high motivation for Loro Piana products and Brand
 </li>
 <li>
 Excellent interpersonal, teamworking and problem solving skills
 </li>
 <li>
 Good stress management, flexibility and adaptability
 </li>
 <li>
 Fluent English, both spoken and written; other languages are a plus
 </li>
 </ul>
</div>

BPO PLUS

Project manage &amp; deliver Wealth Management transformation programs focused on Qatar Retail Wealth enhancement and Private Banking expansion, translating business strategy into executable initiatives that improve client experience, advisor productivity, and scalable growth.Program &amp; Project Management Skills:1. Lead a Wealth Management program focused on-Qatar Retail Wealth initiatives-Private Banking (PB) expansion2. Own end‑to‑end delivery across multiple WM initiatives.3. Structure programs into clear project plans, timelines, and measurable outcomes.4. Perform hands‑on analysis of client journeys, advisory processes, and servicing models.5. Define and validate business requirements with Relationship Managers and business leaders.6. Ensure initiatives deliver tangible improvements in client and advisor outcomes.Business Analyst Skills:1. Ability to conduct business analysis to define business and functional requirements.2. Ability to document BRDs, user stories, and process flows (current state, interim, and target state operating models) aligning to revenue outcomes.3. Analyze front, middle, and back office workflows to identify gaps impacting productivity or client conversion.4. Work closely with all key stakeholders including Technology and Operations to ensure solutions are feasible and effective.5. Ensure solutions are practical and aligned with business realities.Business &amp; Domain Exposure:1. Apply understanding of PB &amp; retail products and services2. Apply understanding of both insitutional and client lifecycle, product penetration, and pricing dynamics.3. Support decision‑making with data, logic, and commercial context.Experience &amp; Profile:1. 8+ years banking and transfromation experience with Retail Banking and/or Wealth Management exposure.2. Experience delivering WM transformation, growth, or client experience initiatives.3. Strong PM delivery discipline with hands‑on BA capability.4. Client‑centric, pragmatic, and execution‑focused.Job Type: Full-timePay: QAR19,000.00 - QAR20,000.00 per monthLocation:<ul><li>Doha (Preferred)</li></ul>

Project Manager with BA experience – Private Banking Retail & Wealth Management

Confidential

<div>
 
 Job Title: CTO/Head of Tech
 
 
 
 
 
 Role Overview
 
 
 The CTO/Head of Tech is responsible for defining, governing, and delivering the institution&rsquo;s enterprise-wide digital strategy across
 
 core banking platforms, customer-facing applications, investment and wealth management systems, and digital data infrastructure
 
 . The role has full accountability for
 
 end-to-end digital delivery
 
 , including programme and project management, ensuring that complex initiatives are executed on time, on budget, and in line with strategic, regulatory, and commercial objectives.
 
 
 
 
 
 The role partners closely with executive management, investment leadership, and control functions to ensure that
 
 digital transformation initiatives are prioritised, governed, and delivered with strong execution discipline
 
 , supporting scalable growth, investment performance, and client experience.
 
 
 
 
 
 Key Responsibilities
 
 
 Digital Strategy &amp; Enterprise Transformation
 
 <ul>
 <li>
 Define and own the enterprise digital vision and multi-year transformation roadmap across
 
 core banking, digital channels, and investment platforms
 
 .
 </li>
 <li>
 Translate strategic objectives into
 
 clearly scoped, prioritised, and sequenced digital programmes
 
 .
 </li>
 <li>
 Ensure digital initiatives directly support
 
 revenue growth, AUM expansion, cost efficiency, and investment outcomes
 
 .
 </li>
 </ul>
 
 
 
 
 Programme &amp; Project Management (PMO Ownership)
 
 <ul>
 <li>
 Own enterprise-level
 
 digital programme and project management
 
 across all digital initiatives.
 </li>
 <li>
 Establish and lead a central digital PMO covering governance, prioritisation, budgeting, resourcing, risk management, and reporting.
 </li>
 <li>
 Ensure disciplined delivery using appropriate methodologies (Agile, Waterfall, Hybrid), tailored to regulatory and business requirements.
 </li>
 <li>
 Track benefits realisation, milestones, dependencies, and execution risks across all digital programmes.
 </li>
 </ul>
 
 
 
 
 Core Banking Platforms
 
 <ul>
 <li>
 Oversee the digital enablement and modernisation of
 
 core banking systems
 
 , including deposits, lending, payments, general ledger, treasury, and interfaces to custody and settlement platforms.
 </li>
 <li>
 Drive platform integration and API-led architectures linking core systems with digital channels and investment platforms.
 </li>
 <li>
 Ensure operational resilience, scalability, and regulatory compliance of core platforms.
 </li>
 </ul>
 
 
 
 
 Customer-Facing Applications &amp; Digital Channels
 
 <ul>
 <li>
 Own all customer-facing digital applications including
 
 mobile banking, online banking, investor portals, and advisor platforms
 
 .
 </li>
 <li>
 Lead end-to-end digitisation of onboarding, KYC, suitability, transaction execution, reporting, and client servicing journeys.
 </li>
 <li>
 Ensure consistent UX, security, and performance across all client segments.
 </li>
 </ul>
 
 
 
 
 Investment, Asset &amp; Wealth Platforms
 
 <ul>
 <li>
 Oversee digital platforms supporting
 
 investment management, asset management, private markets, and wealth mandates
 
 .
 </li>
 <li>
 Digitise front-to-back investment lifecycles including origination, due diligence, execution, portfolio monitoring, valuation, performance, and exits.
 </li>
 <li>
 Ensure seamless integration with core banking, custody, treasury, and client reporting systems.
 </li>
 </ul>
 
 
 
 
 Data, Analytics &amp; Decision Enablement
 
 <ul>
 <li>
 Establish a unified data and analytics framework spanning client, banking, and investment data.
 </li>
 <li>
 Enable analytics-driven decision-making for
 
 investment risk, portfolio performance, client personalisation, and revenue optimisation
 
 .
 </li>
 <li>
 Ensure strong data governance, lineage, and regulatory reporting capabilities.
 </li>
 </ul>
 
 
 
 
 Governance, Risk &amp; Regulatory Alignment
 
 <ul>
 <li>
 Embed regulatory, risk, AML, KYC, suitability, and cybersecurity controls into all digital programmes and project delivery.
 </li>
 <li>
 Ensure strong change-management, model risk, and third-party risk controls across digital initiatives.
 </li>
 <li>
 Maintain effective oversight of vendors, system integrators, and delivery partners.
 </li>
 </ul>
 
 
 
 
 Leadership &amp; Stakeholder Management
 
 <ul>
 <li>
 Build and lead multidisciplinary teams across digital product, architecture, data, UX, engineering, and PMO functions.
 </li>
 <li>
 Act as a senior advisor to the executive committee, investment committees, and board on digital execution and delivery risk.
 </li>
 <li>
 Coordinate closely with CIO, COO, CRO, CCO, CFO, and Heads of Banking, Investment, and Wealth.
 </li>
 </ul>
 
 
 
 
 Key Deliverables
 
 <ul>
 <li>
 Integrated digital and transformation roadmap
 </li>
 <li>
 Strong PMO with transparent governance, reporting, and delivery discipline
 </li>
 <li>
 Modern, scalable core banking and digital application ecosystem
 </li>
 <li>
 Digitised front-to-back client and investment lifecycles
 </li>
 <li>
 Measurable benefits realisation and execution accountability
 </li>
 </ul>
 
 
 
 
 Ideal Candidate Profile
 
 
 Experience
 
 <ul>
 <li>
 15+ years in digital transformation, technology delivery, or programme leadership within
 
 banking, investment management, or wealth management
 
 .
 </li>
 <li>
 Proven ownership of
 
 large-scale digital programmes and PMO functions
 
 in regulated environments.
 </li>
 <li>
 Experience overseeing core banking platforms, digital channels, and investment systems.
 </li>
 </ul>
 
 
 
 
 Skills &amp; Expertise
 
 <ul>
 <li>
 Strong programme and project management capability, including budgeting, dependency management, and benefits tracking.
 </li>
 <li>
 Deep understanding of core banking, digital channels, and investment platforms.
 </li>
 <li>
 Strong governance mindset with the ability to manage delivery risk in complex, regulated environments.
 </li>
 <li>
 Commercial and investment-aware approach linking delivery outcomes to
 
 P&amp;L, AUM, and performance
 
 .
 </li>
 </ul>
 
 
 
 
 Education
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Technology, Engineering, or related discipline.
 </li>
 <li>
 MBA, CFA, PMP, PRINCE2, SAFe, or equivalent certifications are an advantage.
 </li>
 </ul>
 
 
 
 
 Personal Attributes
 
 <ul>
 <li>
 Execution-focused digital leader
 </li>
 <li>
 Structured, decisive, and accountable
 </li>
 <li>
 Credible partner to senior executives, investors, and regulators
 </li>
 <li>
 Comfortable managing complex, multi-year transformation programmes
 </li>
 </ul>
 
 
</div>

Chief Technology Officer

York Towers

<div>
 York Holding Group is a diversified investment and development group with a portfolio spanning real estate, technology, and financial innovation. The group operates through three specialized business verticals that complement each other to drive growth across the real estate ecosystem, from large-scale property development, to next-generation PropTech solutions, to a regulated FinTech platform transforming real estate investment through digital tokenization and fractional ownership. United by a shared vision of innovation, transparency, and excellence, York Holding Group continues to shape the future of living, investing, and digital real estate experiences across the region.
 
 
 Scope:&nbsp;
 
 The Real Estate Sales &amp; Investment Advisor is responsible for guiding clients through the process of making profitable real estate investments in Georgia. This role requires a combination of sales expertise, investment knowledge, and real estate market insight to provide clients with tailored advisory services.
 
 
 &nbsp;
 
 
 
 Responsibilities:
 
 
 
 
 Lead Management &amp; Client Engagement
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Make initial contact with potential clients once leads are received.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct follow-up calls, emails, and messages to engage and qualify potential clients.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Arrange meetings (virtual or in-person) with clients to present investment opportunities.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain timely and professional communication with all clients.
 
 
 
 Investment Advisory
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Advise clients on real estate investment opportunities, including ROI, NPV, and rental yield analysis.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare and deliver tailored investment proposals based on client financial goals.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct property presentations, site visits, and investment briefings.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Track and monitor client portfolios, ensuring consistent value delivery.
 
 
 
 Reporting &amp; Coordination
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide regular updates and client feedback reports to the Investment Advisory Manager.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Document all client interactions in CRM systems.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with Legal, Finance, Portfolio Management and Marketing teams to ensure smooth transaction processes.
 
 
 
 Market &amp; Knowledge Development
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Stay updated on Georgian real estate laws, regulations, and market trends.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain awareness of construction, architectural, and property development aspects to better advise clients.
 
 
 &nbsp;
 
 
 
 Qualifications &amp; Skills
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2&ndash;4 years of experience in sales (preferable in real estate), or investment advisory
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good financial acumen, with knowledge of ROI, NPV, IRR, and property valuation.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication, negotiation, and presentation skills.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Fluent in Arabic and English (Russian or other languages an advantage).
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficiency with CRM systems and MS Office tools.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Highly self-motivated, results-driven, and client-focused.
 
</div>

Real Estate Sales & Investment Advisor

Quantiphi

<div>
 
 
 Role:
 
 Client Solutions Partner
 
 
 
 Experience:
 
 8+ years
 
 
 
 Work location:
 
 Doha, Qatar
 
 
 
 
 
 We're looking for a brilliant technologist, an excellent communicator, and a strategic partner&mdash;to be the technical heart of our AI Go-To-Market team. You will be the spark that ignites our customers' imagination, bridging the gap between the art of the possible and transformative, real-world solutions.
 
 
 
 
 
 
 What You'll Achieve:
 
 
 <ul>
 <li>
 Architect the Future State: Act as the trusted technical advisor to our most strategic clients, architecting end-to-end AI solutions and shaping their long-term technology roadmap.
 </li>
 <li>
 Inspire Action: Translate deep technical concepts into compelling business value, delivering jaw-dropping presentations and demos to audiences ranging from engineers to CXOs.
 </li>
 <li>
 Build and Unblock: Lead and build rapid, hands-on Proofs-of-Concept (especially on Google Cloud) that solve critical problems and dismantle technical blockers, paving the way for large-scale adoption.
 </li>
 <li>
 Drive the Win: Own the entire technical sales cycle&mdash;from discovery and qualification to overcoming objections and securing the "technical win" for high-value enterprise deals.
 </li>
 <li>
 Shape Our Strategy: Act as the voice of the customer and the market, channelling your insights to directly influence the evolution of our products, services, and company strategy. Build team strategy with including sales planning
 </li>
 </ul>
 
 
 
 
 
 What You'll Bring:
 
 
 <ul>
 <li>
 
 Applied AI Mastery:
 
 Deep, demonstrable, hands-on expertise in building and deploying modern AI solutions, with a strong focus on Generative AI (RAG, Agents, LLMs) and Computer Vision.
 </li>
 <li>
 
 Data Strategy &amp; Enablement
 
 Expertise in defining data strategies that align with business goals&mdash;spanning data ingestion, modelling, governance, and consumption&mdash;enabling organizations to scale analytics and AI with confidence.
 </li>
 <li>
 
 Cloud &amp; Systems Fluency:
 
 Expertise of cloud architecture, with a proven track record of designing scalable, production-grade systems (strong Google Cloud experience is a significant advantage).
 </li>
 <li>
 
 Consultative Mindset:
 
 A natural ability to listen, challenge, and guide customers towards solutions they didn't know were possible.
 </li>
 <li>
 
 Effortless Communication:
 
 You are a storyteller who can command a room, build instant credibility, and articulate complex ideas with powerful simplicity.
 </li>
 <li>
 
 Proven GTM Experience:
 
 A significant track record of success in a senior, customer-facing technical role such as a Solutions Architect, Principal Sales Engineer, or Technical Evangelist.
 </li>
 <li>
 
 Be a Force Multiplier:
 
 Mentor and elevate our exceptional team of young AI talent, fostering a culture of curiosity and collaboration by being a leader who actively listens, learns, and guides.
 </li>
 </ul>
 
 
 
 
 
 Additional Skills required:
 
 
 
 You would be involved in the development of new business opportunities and value-added services which requires a high level of creativity, learning potential and deep quantitative subject matter expertise and therefore self-driven individuals willing to learn on the go would be preferred.
 
 <ul>
 <li>
 Knowledge and willingness to learn and apply emerging trends in business research, data science, Machine learning Artificial Intelligence, Cloud
 </li>
 <li>
 Strong exposure of cloud technologies like GCP, AWS, Azure etc
 </li>
 <li>
 Excellent communication, articulation, abstraction, analytical and presentation skills
 </li>
 <li>
 Executive demeanor and experience working with senior client executives
 </li>
 <li>
 Ability to work with minimal supervision in a dynamic and time sensitive work environment
 </li>
 <li>
 Excellent aptitude in business analysis and awareness of quantitative analysis techniques
 </li>
 <li>
 Self-driven and strong aptitude to work in an entrepreneurial , fast-paced environment with minimal supervision and a passion for developing new value-added AI based solutions for clients across a variety of industries
 </li>
 </ul>
 
 
</div>

Client Solutions Partner

iHorizons

<div>Job Summary<ul><li>
You will be responsible for selling iHorizons' range of products and services to new and existing customers in various sectors and for managing the entire sales life cycle. You will also manage all the new accounts that you bring in with support from the Sales Operations Team.</li></ul>
Reporting Structure<ul><li>
This job reports to the Sales Manager.</li></ul>
Job Objectives<ul><li>
Generate leads, convert them into opportunities, bid, and successfully close the deals</li><li>
Sell large and complex solutions to large organizations and achieve the assigned sales target</li><li>
Manage the account forward for cross-selling and upselling</li></ul>
Job Responsibilities 
 
1. Sales Life Cycle Ownership<ul><li>
Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling, and leveraging other methods to contact the decision-makers</li><li>
Be a trusted technology advisor to the target client to generate and qualify the right opportunities</li><li>
Ensure the customer&rsquo;s product requirements and expectations are managed and met by understanding the customer's business &amp; technology</li><li>
Work closely with the client in developing solutions, identifying the right technologies, and in positioning iHorizons as the prime contender to win the deal</li><li>
Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal</li><li>
With a sales cycle, support senior management with the market, account, competitor, and bid intelligence information</li><li>
independently handle negotiations and deal closure for small and mid-sized deals</li><li>
Provide the right inputs and support the Sales Manager in negotiating and closing large deals</li></ul>
2. Revenue Generation<ul><li>
Meet or exceed revenue targets by bringing in new customer logo&rsquo;s and cross/upselling to existing or allocated accounts</li><li>
Sell the range of iHorizons services assigned to the role holder</li><li>
Ensure that revenues generated are at acceptable gross margins</li></ul>
3. Customer Relation Management / Account Management<ul><li>
Act as a single point of contact for the customer always</li><li>
Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client&rsquo;s side as well as the market in which the client operates</li><li>
Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after-sales support</li><li>
Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project</li><li>
Be involved from the project kickoff meeting until the final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to ensure and maintain customer satisfaction</li><li>
Drive account management and influence organizational engagement resulting in footprint expansion</li><li>
Generate and maintain a credible forecast for accounts, share this information regularly to management, and suggest new lines of products/services relevant to clients/market</li></ul>
4. Upselling And Cross-Selling<ul><li>
Prepare a full account development plan to identify all customer's business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize the business opportunity</li><li>
Identify and develop new leads from existing accounts</li><li>
Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell</li><li>
Promote all iHorizons products/ services as they become available</li><li>
Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business</li><li>
Prepare briefings on the business, technical, and financial benefits of technology and collaborate with customers to develop customized solutions.</li></ul>
5. General Account Administration<ul><li>
Support the Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc.</li><li>
Support the Sales Operations team on contract renewals</li><li>
Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts</li><li>
Follow up on invoices and be responsible for payment collections</li><li>
Have a full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure</li></ul>
6. CRM and Reporting<ul><li>
Use iHorizons CRM to log and update all activities and generate sales reports</li><li>
Provide other ad-hoc reports and analysis as required by the Sales Manager</li></ul>
7. Other Ongoing tasks<ul><li>
Visit major customers regularly, to strengthen relations and establish business opportunities</li><li>
Entertain customers as and when necessary, to build strong relationships with them</li><li>
Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies</li><li>
Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level</li><li>
Coordinate with the Marketing Communications Coordinator on identifying and executing marketing opportunities</li><li>
Participate in trade shows and technology events to promote company products and develop leads</li></ul>
Job Requirements 
 
Educational Qualification<ul><li>
Bachelor&rsquo;s degree in Business Studies, Computer Sciences, or a related field</li><li>
Should show evidence of continued education in the field of Sales and Technology</li></ul>
Previous Work Experience<ul><li>
Minimum experience of 5 years, out of which the last 1-2 years should be in a similar role</li><li>
Experience in customized enterprise IT solution sales is mandatory</li><li>
Experience in sales within the &ldquo;Digital Transformation&rdquo; space is highly preferred</li><li>
Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory</li><li>
Hands-on experience with CRM software is a plus</li></ul>
Skills and Abilities<ul><li>
Excellent selling and negotiation skills</li><li>
Ability to drive sales growth</li><li>
Strong client focus and relationship-building skills</li><li>
Excellent verbal and written communication skills</li><li>
Excellent knowledge of MS Office</li><li>
Excellent presentation skills</li><li>
Self-motivated with a competitive, results-driven attitude</li><li>
Good understanding of marketing and negotiating techniques</li></ul>
xMjpi1nrsc</div>

IT Sales Account Manager - Senior

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393 client advisor jobs In Doha

Client Advisor

Client Advisor

Project Manager with BA experience – Private Banking Retail & Wealth Management

Chief Technology Officer

Real Estate Sales & Investment Advisor

Client Solutions Partner

IT Sales Account Manager - Senior