customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

sales development representative Jobs in Lahore

sales development representative

customer support representative Jobs in Lahore

customer support representative

chat support representative Jobs in Lahore

chat support representative

client calling representative

StudyWise

<div>
 
 Job description
 
 The Client Calling representative will be responsible for managing communication and scheduling between clients and skilled Visa Expert. This role will focus on contacting clients, arranging consultations, and supporting immigration advisors by ensuring that all necessary appointments and documentation are prepared in advance. The representative will also provide excellent customer service by addressing client inquiries and ensuring a smooth immigration advisory process.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
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 Contact clients &amp; schedule consultations with Visa Experts based on client needs and availability.
 
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 Engage potential clients, answer basic questions about immigration services.
 
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 Serve as the first point of contact for clients seeking skilled immigration advice.
 
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 Assist clients in preparing for their meetings with Visa Experts by providing details on necessary documents, timelines, and expectations.
 
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 Relay client-specific information to advisors and ensure that the advisors are well prepared for each meeting.
 
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 Maintain open communication between clients and advisors to ensure effective and timely service delivery.
 
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 Provide a high level of customer service, addressing client concerns and questions with professionalism and empathy.
 
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 Follow up with clients post-appointment to ensure they have the information and support needed for the next steps.
 
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 Requirements
 
 
 
 Requirements
 
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 Education: A bachelor&rsquo;s degree in sales, marketing, or relevant field
 
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 Experience:
 
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 0-1 year of experience in a client-facing role (e.g., customer service, or Client calling)
 
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 Previous experience in immigration is a plus but not required.
 
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 Skills &amp; Competencies:
 
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 Strong communication and interpersonal skills.
 
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 Excellent organizational and time-management abilities.
 
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 Ability to handle multiple tasks and manage conflicting priorities.
 
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 Basic understanding of skilled immigration processes and requirements is advantageous.
 
 
 
 
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 Benefits
 
 
 
 
 Benefits
 
 
 
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 Opportunity to work in a fast-paced and dynamic environment.
 
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 Make a real impact on the company's growth and success.
 
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 Be part of a collaborative and supportive team.
 
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 Personal Loans
 
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 Free online doctor consultations
 
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 Monthly engagement activities
 
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 </ul>
</div>

Client Calling Representative

TopSpot Media

Job Title: Customer Support Representative Job Type: Full-timeJob OverviewWe are looking for a motivated and confident Customer Support Representative (Female preferred) to join our team. The selected candidate will be responsible for generating qualified leads through cold calling, email outreach, and consistent follow-ups. She will also play a key role in arranging meetings with corporate clients and supporting the sales team. This position requires excellent communication skills, strong convincing abilities, and the capability to build long-lasting professional relationships.Key Responsibilities<ul><li>Generate new business leads through cold calling, email campaigns, and timely follow-ups.</li><li>Identify, qualify, and nurture potential clients to create new business opportunities.</li><li>Maintain an organized pipeline of prospects and regularly update CRM/records.</li><li>Schedule and coordinate meetings between prospects and the sales team.</li><li>Achieve monthly lead-generation and performance targets.</li><li>Research and identify potential markets, industries, and decision-makers.</li><li>Build rapport and maintain strong professional relationships with prospects.</li><li>Gather client feedback to support sales and marketing strategies.</li></ul>Requirements<ul><li>Education: Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred).</li><li>Experience: 2&ndash;3 years of experience in lead generation, telemarketing, or inside sales.</li><li>Excellent verbal and written communication skills.</li><li>Strong convincing and negotiation abilities with corporate clients.</li><li>Goal-driven, proactive, and capable of meeting targets.</li><li>Proficiency in MS Office; experience with CRM tools is a plus.</li><li>Female candidates are strongly encouraged to apply.</li></ul>What We Offer<ul><li>Competitive salary package with performance-based incentives.</li><li>Opportunities for professional growth and career development.</li><li>A supportive, collaborative, and growth-oriented work environment.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Representative

Blue Group Of Companies

Job Summary We are seeking a dynamic and enthusiastic Customer Relations Representative to join our team! In this vital role, you will be the primary point of contact for our valued clients, delivering exceptional customer support and fostering positive relationships. Your energetic approach will help resolve inquiries efficiently, promote our services, and ensure every customer feels valued and understood. If you thrive in a fast-paced environment, possess excellent communication skills, and enjoy helping others, this is the perfect opportunity to make a meaningful impact while advancing your career.Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat in multiple languages as required.</li><li>Provide outstanding client services by addressing questions, resolving issues, and offering tailored solutions.</li><li>Conduct outbound calling campaigns to follow up with clients, gather feedback, or promote new products and services.</li><li>Maintain accurate records of customer interactions through detailed data entry and CRM (Customer Relationship Management) systems.</li><li>Assist customers with account management tasks such as updating information, processing transactions, or handling cash when necessary.</li><li>Demonstrate excellent phone etiquette and communication skills to ensure a positive customer experience at all times.</li><li>Collaborate with team members to share insights, improve service processes, and achieve departmental goals.</li><li>Analyze customer feedback and interaction data to identify trends and suggest improvements for service delivery.</li><li>Support the team with administrative tasks including typing reports, managing documentation, and maintaining organized records.</li><li>Uphold company standards for professionalism and confidentiality while providing consistent client support.</li></ul>Experience<ul><li>Previous call center experience or customer support roles is highly preferred.</li><li>Proven ability in outbound calling, sales support, or client services environments.</li><li>Strong data entry skills with attention to detail and accuracy.</li><li>Familiarity with Microsoft Office Suite (Word, Excel) and basic computer skills.</li><li>Experience handling cash transactions or cash handling procedures is a plus.</li><li>Bilingual abilities are highly desirable to serve diverse client needs effectively.</li><li>Excellent communication skills in English; additional language proficiency is an advantage.</li><li>Demonstrated analysis skills to interpret customer data and improve service quality.</li><li>Knowledge of call center operations, phone etiquette standards, and customer relationship management tools enhances success in this role. Join us in delivering exceptional service that builds lasting relationships! We are committed to supporting your growth through comprehensive training and ongoing development opportunities&mdash;empowering you to excel as a Customer Relations Representative in a vibrant team environment!</li></ul>Job Type: Full-timeWork Location: In person

Client Relations Representative

DevioTech

Job Title: Business Development Representative (BDR) (or use Business Development Specialist) About Us [Insert a brief, engaging paragraph about your software house: e.g., &quot;We are a dynamic and innovative software house specializing in [mention 2-3 technologies/industries]. We help businesses achieve digital transformation through cutting-edge solutions, including custom web/mobile development, AI integration, and cloud services.&quot; The Role We are seeking a highly motivated and detail-oriented Business Development Representative (BDR) to be the engine of our new client acquisition efforts. This role is crucial for our growth, blending proactive lead generation, in-depth market research, and smooth client transition into our project pipeline. Key Responsibilities 1. Lead Generation &amp; Outreach (Drive Leads)<ul><li>Proactively identify, prospect, and qualify new potential clients for custom software development services through cold calling, email campaigns, social media, and professional networking.</li><li>Develop and execute strategic outreach campaigns targeting key decision-makers and relevant industries.</li><li>Generate qualified leads and schedule introductory meetings or demonstrations for the senior sales team.</li><li>Maintain accurate and up-to-date records of all prospecting activities in the CRM system.</li></ul>2. Market and Client Research<ul><li>Conduct in-depth research on target markets, industry trends, and competitor activities to identify new business opportunities.</li><li>Perform detailed research on potential client needs, existing technology stacks, and key challenges to personalize outreach and inform sales strategy.</li><li>Identify high-value client segments and ideal customer profiles (ICPs) for our specific service offerings.</li></ul>3. Client Onboarding &amp; Transition<ul><li>Act as the primary point of contact for qualified leads, guiding them through the initial stages of the sales process.</li><li>Conduct initial discovery calls to understand client requirements and align them with our service capabilities.</li><li>Facilitate a smooth handover of the client and project brief to the technical/project management team post-sale.</li><li>Assist in the preparation of initial proposals, presentations, and supporting documentation.</li></ul>Qualifications<ul><li>Experience: 4 years of experience in Business Development, Sales Development, or Lead Generation, preferably within a B2B environment (software, IT services, or SaaS preferred).</li><li>Skills: Excellent verbal and written communication, presentation, and interpersonal skills.</li><li>Aptitude: Strong research and analytical skills with the ability to synthesize complex information.</li><li>Technology: Proficiency with CRM software (e.g., HubSpot, Salesforce), LinkedIn Sales Navigator, and various prospecting tools.</li><li>Education: Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field (or equivalent professional experience).</li></ul>Job Type: Full-timeWork Location: In person

Business Development Representative (BDR)

EcoEnergy Systems

We are looking for a highly motivated and customer-focused Customer Service Representative with outstanding English communication skills to join our growing team. The ideal candidate will have prior experience in managing outbound calls, particularly with UK-based clients, and will be skilled at building trust, nurturing leads, and driving successful outcomes.Key Responsibilities:* Manage inbound and outbound calls with potential international clients, ensuring a professional and engaging first impression through warm calling.* Follow up consistently with prospects to build strong relationships, nurture leads, and guide them through the sales process.* Maintain and manage a robust pipeline of leads, converting them into qualified opportunities and confirmed surveys.* Accurately document all interactions in CRM tools, ensuring complete and updated records of client communication.* Work closely with the sales and marketing teams to align strategies, share insights, and achieve business objectives.* Address client queries, concerns, and complaints with efficiency and professionalism while ensuring client satisfaction.* Identify client needs and provide feedback to improve service offerings and enhance overall customer experience.Required Skills:* Proven track record of handling inbound and outbound calls, with strong experience in dealing with UK clients.* Excellent English communication skills (both written and spoken), with the ability to engage confidently and professionally.* Outstanding negotiation and persuasion abilities, with a results-driven mindset.* Strong interpersonal skills and the ability to build long-term relationships with clients.* Self-motivated, target-oriented, and able to work independently with minimal supervision.* Experience using CRM tools and client management systems is highly desirable.* A positive, resilient, and adaptable attitude, with the ability to thrive in a fast-paced environment.Job Type: Full-timePay: Rs75,000.00 - Rs160,000.00 per monthApplication Question(s):<ul><li> How much experience do you have in sales, and what kind of sales campaigns have you worked on in the past?</li><li>How much experience you have working with CRM systems, and which ones you have used?</li><li>What is your current Salary, Notice Period, and What is your Expected salary for this position?</li><li>Are you comfortable working onsite in Johar Town Lahore from 2 PM to 11 PM? or 6 working days in a week?</li></ul>Work Location: In person

Customer Service Representative

Remote office solutions (SMC-Private) limited 

Job Title: Business Development Executive&#8239; Job Type: Full-time, Onsite&#8239; Company: Nexus Healthcare Management LLC&#8239;Location: DHA, Phase 6, Lahore&#8239;&#8239;About Us:&#8239;Nexus Healthcare Management LLC stands as a distinguished provider of cutting-edge healthcare solutions, spearheaded by a team of seasoned physicians and industry luminaries. We are in search of a highly motivated and results-oriented Business Development Executive to join our dynamic team. If you have an unwavering passion for driving business expansion, formulating strategic sales initiatives, managing a robust sales pipeline, and fostering strong client relationships, we invite you to explore this exceptional opportunity with us.Key Responsibilities:&#8239;<ul><li>Prospecting &amp; Lead Generation</li></ul>o Identify and research potential clients through various channels, including databases, social media, and industry directories.o Build and maintain a pipeline of qualified leads for outreach.<ul><li>Cold Calling &amp; Outreach</li></ul>o Conduct high-volume cold calls to prospective clients, introducing the company&rsquo;s services and value proposition.o Utilize scripts and strategic messaging to engage prospects and capture interest.o Overcome objections effectively and address client concerns with confidence.<ul><li>Qualification &amp; Needs Assessment</li></ul>o Assess potential clients' needs, pain points, and business challenges to determine alignment with company offerings.o Gather critical insights to tailor future sales pitches and solutions.<ul><li>Appointment Setting</li></ul>o Schedule meetings, demos, or follow-up calls with senior sales executives or account managers.o Ensuring a seamless handover of qualified leads for further engagement.<ul><li>Follow-ups &amp; Relationship Building</li></ul>o Maintain consistent follow-ups with prospects via phone, email, and other communication channels.o Nurture relationships to enhance trust and improve conversion rates.<ul><li>CRM &amp; Data Management</li></ul>o Accurately document and update prospect interactions, call outcomes, and lead status in the CRM system.o Analyze call performance metrics and optimize outreach strategies accordingly.<ul><li>Market &amp; Competitor Research</li></ul>o Stay informed about industry trends, market dynamics, and competitor activities.o Utilize insights to refine messaging and improve sales strategies.<ul><li>Collaboration &amp; Performance Optimization</li></ul>o Work closely with the sales and marketing teams to align strategies and improve outreach effectiveness.o Continuously refining cold-calling techniques through feedback, coaching, and training.Experience:&#8239;o Minimum 6 Months in BPO (sales preferred).&#8239;o Background experience in US Healthcare industry is preferred.&#8239;Education:&#8239;&#8239;o Bachelor&rsquo;s degree.&#8239;Skills &amp; Competencies:&#8239;1. Communication &amp; Interpersonal Skillso Exceptional verbal and written communication skills.o Ability to engage and build rapport with prospects quickly.o Active listening skills to understand client needs and objections.2. Sales &amp; Persuasion Abilitieso Strong negotiation and objection-handling skills.o Persuasive and confident approach to cold calling.o Ability to tailor pitches based on prospect pain points and industry insights.3. Resilience &amp; Adaptabilityo Ability to handle rejection professionally and maintain persistence.o Quick adaptability to different client personalities and objections.o Strong work ethic with a results-driven mindset.4. Lead Qualification &amp; Pipeline Managemento Ability to assess and qualify leads based on predefined criteria.o Efficiently manage and nurture a pipeline of potential clients.o Strong follow-up skills to convert cold leads to warm opportunities.5. CRM &amp; Data Managemento Proficiency in using CRM tools (e.g. Salesforce, HubSpot) to track lead interactions.o Attention to detail in maintaining accurate prospect data and call records.o Analytical mindset to assess outreach effectiveness and refine strategies.6. Industry &amp; Market Knowledgeo Understanding of the target industry, market trends, and competitive landscape.o Ability to articulate company offerings in a way that resonates with potential clients.o Continuous learning mindset to stay updated on industry developments.7. Time Management &amp; Organizationo Ability to manage high-volume outbound calls efficiently.o Strong organizational skills to balance multiple prospects and follow-ups.o Prioritization of high-potential leads to maximum conversion.8. Collaboration &amp; Teamworko Willingness to work closely with sales and marketing teams.o Ability to share insights and feedback to improve outreach strategies.o Open to coaching and continuous professional development.Compensation &amp; Benefits:&#8239;<ul><li>Salary: According to the skill set.&#8239;&#8239;</li><li>Working Days: Monday - Friday&#8239;</li><li>Job Timings: 6 PM &ndash; 3 AM PKT&#8239;</li></ul>If you are a highly driven and strategically astute Business Development Representative with a flair for cultivating opportunities and fostering business growth, we invite you to seize this exceptional opportunity and become an integral part of our dynamic team!Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Business Development Executive

Grey Media Group

Job Title: Customer Outreach Representative Location: Gulberg 2, Lahore Employment Type: Full-timeAbout the Role: We&rsquo;re looking for a Junior Customer Outreach Representative to support our communication and outreach activities. You&rsquo;ll connect with potential and existing customers through calls and emails, share information about our services, and guide them toward the right options. This role suits someone at the start of their career who enjoys conversations, wants to grow professionally, and is eager to learn.Key Responsibilities<ul><li>Make outbound calls and send emails to potential and existing customers.</li><li>Share clear, simple details about our services.</li><li>Understand customer needs and forward qualified leads to senior team members.</li><li>Schedule follow-up calls when required.</li><li>Keep accurate interaction records in the CRM.</li><li>Work with the marketing and service teams to ensure smooth communication.</li><li>Provide a helpful, positive, and professional customer experience.</li></ul>Qualifications<ul><li>Fresh graduates are welcome; up to 6 months of experience is a plus.</li><li>Strong verbal and written communication skills.</li><li>Friendly, confident, and open to learning.</li><li>Comfortable with regular calling and emailing.</li><li>Basic computer skills and familiarity with communication tools.</li><li>Organized, dependable, and able to manage tasks well.</li></ul>Why Join Us<ul><li>Competitive salary with room for growth.</li><li>Supportive team culture.</li><li>Training and development to strengthen your communication and customer-handling skills.</li><li>Clear growth path for top performers.</li></ul>If you enjoy connecting with people and want to build a solid career in customer communication, we&rsquo;d love to hear from you.Apply now to begin your journey as a Customer Outreach Representative at Grey Tech.Job Type: Full-timeWork Location: In person

Customer Outreach Representative (entry-level)

Explore 682+ Client calling representative in Lahore this November. Find roles across top companies and apply now to boost your career.