customer service representative Jobs in Lahore Pakistan

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customer sales representative Jobs in Lahore Pakistan

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client content operations specialist

GHA Marketing Ltd

Position: Client Content Operations SpecialistWorking Hours: Monday to Friday | 10:00 AM &ndash; 6:00 PMEmployment Type: Full-Time, OnsiteAbout UsHG Marketing is a podcast agency based in Lahore, helping marketers &amp; entrepreneurs generate leads through B2B podcasting. With a focus on building systems, creating quality content, and lead generation, HG Marketing provides opportunities for business growth and success.Key ResponsibilitiesAbout the Role We are looking for a highly detail-oriented Client Content Operations Specialist to oversee end-to-end podcast execution for multiple clients. This role is responsible for quality control, publishing, scheduling, client communication, and workflow management across audio, video, and written podcast assets. This is not a creative editing role. This is a systems, quality, and operations role that ensures every asset delivered to clients is accurate, polished, compliant, and published correctly across all platforms.Quality Assurance &amp; Review<ul><li>Perform thorough quality checks on podcast videos, audio files, show notes, articles, clips, and thumbnails using structured checklists</li><li>Identify errors, inconsistencies, compliance issues, and brand mismatches across all assets</li><li>Ensure final deliverables meet internal standards and client-specific guidelines before approval</li></ul>Publishing &amp; Scheduling<ul><li>Schedule and publish podcast episodes on YouTube, Spotify, Apple Podcasts, and other podcast platforms</li><li>Upload, optimize, and manage episode metadata including titles, descriptions, tags, timestamps, and thumbnails</li><li>Maintain and manage content calendars for podcasts, clips, and related assets</li></ul>Client &amp; Account Management<ul><li>Act as the primary point of contact for assigned clients</li><li>Communicate updates, timelines, feedback, and approvals clearly and professionally</li><li>Ensure smooth coordination between internal teams (editors, writers, designers) and clients</li></ul>Workflow &amp; Operations Management<ul><li>Manage multiple client workflows simultaneously without delays or quality drops</li><li>Track asset movement from raw files &rarr; edited &rarr; QA &rarr; publishing &rarr; client delivery</li><li>Ensure deadlines are met and bottlenecks are identified early</li></ul>Documentation &amp; Process <ul><li>Follow and improve SOPs, QA checklists, and workflow systems</li><li>Maintain organized records of published episodes, revisions, and approvals</li></ul>Required Skills &amp; Experience <ul><li>Strong experience in podcast management, content operations, or media QA</li><li>Exceptional attention to detail and ability to spot errors others miss</li><li>Hands-on knowledge of YouTube, Spotify, Apple Podcasts, and podcast hosting platforms</li><li>Experience managing multiple clients and fast-moving workflows</li><li>Clear written and verbal communication skills</li><li>Comfortable working with structured processes, checklists, and deadlines</li></ul>Who is best fit for this roleThis role is ideal for someone who<ul><li>Enjoys systems, structure, and quality control</li><li>Takes ownership and accountability seriously</li><li>Can manage clients without hand-holding</li><li>Understands that execution and accuracy matter more than creativity</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>1-2: 1 year (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Client Content Operations Specialist

Taraki

<div>
 Our client
 
 Clustox
 
 is looking for
 
 Email Marketing Specialist
 
 in
 
 Lahore.
 
 
 
 We are looking for a motivated and detail-oriented Email Marketing Specialist with 1-2 years of experience in executing and optimizing email campaigns. The ideal candidate will be skilled in using modern email marketing and data scraping tools, with a strong understanding of segmentation, personalization, and lifecycle campaigns to drive engagement and conversions.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Work with email marketing/automation platforms (e.g., Mailchimp, HubSpot, Klaviyo, Instantly, Salesforce, or similar tools).
 </li>
 <li>
 Design, edit, and quality-check responsive email templates for different campaigns.
 </li>
 <li>
 Conduct A/B testing for subject lines, CTAs, and content to improve engagement and performance.
 </li>
 <li>
 Monitor and analyze campaign KPIs (open rates, CTR, conversions, unsubscribes) and prepare performance reports.
 </li>
 <li>
 Ensure email deliverability by maintaining list hygiene and applying industry best practices
 </li>
 <li>
 Collaborate closely with content, design, and sales teams to ensure consistent messaging.
 </li>
 <li>
 Stay updated with the latest email marketing trends, tools, and compliance regulations (GDPR, CAN-SPAM).
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 1-2 years of hands-on experience in email marketing.
 </li>
 <li>
 Knowledge of data scraping tools (e.g., Apollo, Sales Navigator, Lead411, or similar).
 </li>
 <li>
 Strong understanding of email KPIs, automation workflows, and lifecycle campaigns.
 </li>
 <li>
 Proficiency in segmentation, personalization, and customer journey mapping.
 </li>
 <li>
 Excellent copywriting and editing skills for subject lines and email content.
 </li>
 <li>
 Strong organizational and time management skills with the ability to manage multiple campaigns simultaneously.
 
 </li>
 </ul>
</div>

Email Marketing Specialist - Clustox

Sociogenic

Sociogenic Marketing Agency is looking for a creative and motivated Media Production Specialist with strong experience in videography and video editing. The primary responsibility of this role is to produce high-quality, engaging video content for our clients&rsquo; social media platforms.We are looking for someone who understands modern social media trends and can create visually appealing content that drives organic engagement. The ideal candidate should be creative, proactive, and capable of bringing fresh ideas to improve the overall quality and impact of digital marketing content.Key Responsibilities<ul><li>Film high-quality video content including brand shoots, client campaigns, events, and promotional material</li><li>Edit professional short-form videos such as Instagram Reels, YouTube Shorts, TikTok-style videos, and promotional content</li><li>Create engaging and trend-aware content designed to increase organic reach and audience engagement</li><li>Contribute creative ideas and suggestions for new types of content, campaigns, and storytelling formats</li><li>Work closely with the marketing and social media teams to plan and execute content strategies</li><li>Maintain consistent visual quality and branding across all digital platforms</li><li>Manage and organize video footage, media assets, and project files</li><li>Stay updated with current video trends, editing styles, and social media formats</li></ul>Requirements<ul><li>Experience in videography and video editing</li><li>Proficiency in video editing software such as Adobe Premiere Pro, After Effects, or DaVinci Resolve</li><li>Understanding of social media video formats and trends</li><li>Ability to independently shoot and edit high-quality video content</li><li>Creative mindset with strong attention to detail</li></ul>Preferred Skills<ul><li>Engaging videography and video editing skills</li><li>Ability to create visually compelling and dynamic social media content</li><li>Strong sense of storytelling and pacing in video edits</li></ul>Application InstructionsInterested candidates should apply with their CV and a portfolio or sample video work demonstrating their videography and editing skills.Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthExperience:<ul><li>videography and video editing ?: 1 year (Required)</li></ul>Work Location: In person

Media Production Specialist (Videography & Video Editing)

PieCyfer

Experience: 2+ YearsLocation: Lahore (On-site)About the Role:We are a growing IT services and solutions provider, serving clients across the globe with a focus on software development, digital transformation, cloud solutions, and managed IT services. We are seeking a driven and proactive Lead Generation Specialist to help scale our client acquisition efforts.Key Responsibilities:Prospect Identification: Identify and qualify potential clients through outbound channels such as Freelancing platforms like Upwork, Freelancer, LinkedIn, email campaigns, cold calling, and lead databases.Lead Nurturing: Build and manage a pipeline of leads by initiating conversations and following up regularly to move them through the sales funnel.CRM Management: Maintain accurate and up-to-date records of interactions and lead status using CRM tools like HubSpot, Zoho, or Salesforce.Market Research: Research target industries, markets, and decision-makers to support targeted outreach strategies.Campaign Support: Collaborate with the team to execute and improve lead generation campaigns, including webinars, newsletters, and content marketing.KPI Tracking: Monitor and report on lead generation metrics such as response rates, conversion rates, and qualified leads generated.Should have good knowledge of lead generation platforms such as Well Found, LinkedIn Sales Navigator, Upwork lead generation, etc.Work Location: In person

Lead Generation Specialist

Potato Logics

Job Title: Digital/ Performannce Marketer Job Type: Full Time Department: Media Buyer Timings: 9am-6pm Location: Johar Town, LahoreKey Responsibilities<ul><li>Plan, execute, and manage paid advertising campaigns across platforms such as Facebook, Instagram, Google Ads, YouTube, TikTok, and other digital channels.</li><li>Monitor campaign performance, analyze metrics, and optimize for key performance indicators</li><li>Conduct audience research, market analysis, and competitor benchmarking to improve campaign targeting and efficiency.</li><li>Collaborate with creative, content, and strategy teams to ensure ad creatives align with campaign objectives.</li><li>Negotiate media placements and manage budgets effectively to maximize returns.</li><li>Track, report, and analyze campaign results; provide actionable insights and recommendations to clients and internal teams.</li><li>Stay updated with digital marketing trends, platform updates, and best practices.</li><li>Ensure campaigns comply with platform policies and brand guidelines.</li></ul>Job Requirements<ul><li>1 years of experience as a Media Buyer, Digital Ads Specialist, or Performance Marketer (agency experience preferred).</li><li>Strong understanding of digital advertising platforms (Facebook Ads Manager, Google Ads, TikTok Ads, etc.).</li><li>Ability to analyze data, interpret metrics, and optimize campaigns for better performance.</li><li>Good communication skills for client coordination and reporting.</li><li>Proficiency in Microsoft Excel for reporting, budgeting, and data analysis.</li><li>Ability to manage multiple campaigns and meet deadlines in a fast-paced environment.</li></ul>Apply at: hratpotato@gmail.com OR DM 0328-4179438Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Digital/ Performance Marketer

HR Force International

We are looking for a Content Marketing Lead to own and scale our content function end-to-end. This is a player-coach role: you'll set the strategy, build the editorial calendar, and personally produce high-impact content &mdash; while also hiring, managing, and developing a team of writers, SEO specialists, and freelance contributors.You'll work cross-functionally with growth, sales, and product teams to ensure content drives pipeline, builds brand authority, and supports the full buyer journey &mdash; from top-of-funnel organic discovery to bottom-of-funnel sales enablement. The ideal candidate is equal parts strategist, writer, and people leader.Key ResponsibilitiesContent Strategy &amp; Thought Leadership<ul><li>Define and own the content marketing strategy aligned with growth objectives, brand positioning, and target verticals</li><li>Develop and maintain a quarterly editorial calendar spanning blog, thought leadership, gated assets, email, social, and partner content</li><li>Research and write long-form thought leadership content on industry trends, emerging technologies, and market shifts</li><li>Identify and build relationships with key industry publications for contributed content and earned placements</li></ul>Team Management &amp; Development<ul><li>Recruit, onboard, and manage a content team of ~10+ members including in-house writers, an SEO specialist, and freelance contributors</li><li>Set clear goals, KPIs, and quality standards; run regular 1:1s, editorial reviews, and performance check-ins</li><li>Establish editorial guidelines, brand voice documentation, and content SOPs</li><li>Coach and mentor team members on B2B writing best practices, SEO fundamentals, and commercial storytelling</li><li>Manage freelance and agency relationships &mdash; brief creation, quality control, budget tracking, and output review</li></ul>SEO &amp; Organic Growth<ul><li>Lead keyword research, topic cluster development, and pillar page strategy to drive organic traffic and qualified lead generation</li><li>Conduct competitive content analysis to identify gaps and ranking opportunities</li><li>Collaborate with growth/performance marketing to align content with demand generation and paid campaigns</li><li>Monitor and report on organic performance: rankings, traffic, engagement, and content-attributed pipeline</li></ul>Sales Enablement &amp; Product Marketing Content<ul><li>Create and maintain sales collateral: battle cards, competitive comparison sheets, solution briefs, one-pagers, and case studies</li><li>Translate complex product capabilities into clear, benefit-driven messaging for different buyer personas</li><li>Support ABM campaigns with tailored content for target accounts</li><li>Develop email sequences, landing page copy, and ad copy with the performance marketing team</li><li>Build and maintain an internal content library accessible to sales, partnerships, and customer success</li></ul>Content Operations &amp; Performance<ul><li>Own end-to-end content production workflow: ideation, briefing, writing, editing, design coordination, publishing, and distribution</li><li>Repurpose long-form content into multi-format assets: LinkedIn posts, social threads, infographics, webinar scripts, and short-form video scripts</li><li>Track content performance across the funnel and iterate based on data</li><li>Manage content tools and platforms and recommend improvements to the content tech stack</li></ul>Required Qualifications<ul><li>5+ years of B2B content marketing experience with at least 2 years in a leadership or team management role</li><li>Proven track record of building and managing a content team (in-house writers, freelancers, or agency partners)</li><li>Strong writing and editing skills with a portfolio demonstrating thought leadership, long-form, and commercial B2B SaaS content</li><li>Deep understanding of SEO principles, keyword research tools (Ahrefs, SEMrush, or similar), and content optimization workflows</li><li>Experience creating sales enablement materials (battle cards, competitive briefs, case studies, solution one-pagers)</li><li>Ability to translate technical product features into clear, accessible content for both technical and non-technical buyers</li><li>Strong project management skills &mdash; ability to manage multiple workstreams, deadlines, and cross-functional stakeholders</li><li>Experience with CMS platforms (WordPress, HubSpot, or similar) and content analytics tools</li></ul>Preferred Qualifications<ul><li>Experience in SaaS, FinTech, RegTech, cybersecurity, or enterprise software content marketing</li><li>Exposure to ABM strategies and content personalization for enterprise sales motions</li><li>Familiarity with marketing automation platforms (HubSpot, Marketo, or similar)</li><li>Understanding of competitive intelligence frameworks</li><li>Experience building content programs from scratch or scaling early-stage content functions</li><li>Background in compliance, risk management, or regulated industry verticals</li></ul>Pay: Rs200,000.00 - Rs350,000.00 per hourExpected hours: 40.0 per weekWork Location: In person

Content Marketing Lead

Phaedra Solutions

Job Title: Backlink Specialist Location: Lahore (Onsite) Experience: 2 years Employment Type: Contract (6 months) Open Positions: 1SummaryWe are seeking an experienced Backlink Specialist for a 6-month contract to support our SEO initiatives. The ideal candidate will focus on generating high-quality backlinks, enhancing website visibility, and improving domain authority. This role requires a proactive, detail-oriented, and strategic professional with a strong understanding of SEO and link-building practices.Key Responsibilities1. Link Generation &amp; Outreach<ul><li>Generate 900 high-quality backlinks during the contract period.</li><li>Research authoritative and relevant websites for link-building opportunities.</li><li>Conduct outreach to webmasters, bloggers, and platforms to acquire backlinks.</li><li>Build relationship-driven backlinks through guest posts, collaborations, and partnerships.</li><li>Monitor competitor backlink profiles to identify opportunities for improvement.</li></ul>2. Content &amp; SEO Support<ul><li>Collaborate with the content team to optimize content for link-building opportunities.</li><li>Suggest topics or content ideas for guest posts and linkable assets.</li><li>Ensure proper anchor text optimization and diversity in backlinks.</li></ul>3. Link Analysis &amp; Monitoring<ul><li>Monitor existing backlinks to ensure quality, relevance, and SEO compliance.</li><li>Analyze the impact of backlinks on website performance and search engine rankings.</li><li>Utilize SEO tools (Ahrefs, SEMrush, Moz, etc.) to track backlinks and identify broken or toxic links.</li></ul>4. Reporting &amp; Documentation<ul><li>Maintain detailed records of backlinks generated, outreach conducted, and progress toward targets.</li><li>Provide insights and recommendations to improve link-building efficiency.</li></ul>5. Collaboration &amp; Strategy<ul><li>Work closely with SEO and marketing teams to align backlink efforts with overall SEO strategy.</li><li>Stay updated with the latest SEO trends, backlink strategies, and algorithm updates.</li></ul>Skills &amp; Requirements<ul><li>Minimum 2 years of experience in backlink building or SEO.</li><li>Strong knowledge of SEO and link-building best practices.</li><li>Hands-on experience with outreach and SEO tools (Ahrefs, SEMrush, Moz, etc.).</li><li>Ability to generate high-quality, relevant, and diversified backlinks.</li><li>Excellent research, communication, and organizational skills.</li><li>Detail-oriented, target-driven, and capable of working independently.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Marketing, IT, or related field (preferred).</li><li>Proven track record of building backlinks and improving SEO performance.</li></ul>Why Join Us<ul><li>Contribute directly to results-driven SEO campaigns with clear targets.</li><li>Collaborate with a dynamic digital marketing team.</li><li>Enhance website visibility and domain authority.</li><li>Flexible work environment with potential contract extension based on performance.</li><li>Opportunity to further develop skills in link-building, SEO strategies, and digital marketing.</li></ul>Work Location: In person

Associate Backlink Specialist

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