marketing manager

account manager

key account manager

sales account manager

client advisor

client engagement manager

Pearls Consulting Saudi Arabia

<div>
 
 About Pearls
 
 
 
 
 
 Pearls Consulting is a strategy and management consulting firm dedicated to helping organizations achieve sustainable growth, operational excellence, and transformation success. We partner with public and private sector clients to design and implement strategies that create measurable impact and long-term value.
 
 
 Our expertise spans corporate strategy, operating model design, governance frameworks, performance management, digital transformation, and local content development. With a data-driven and collaborative approach, we combine deep industry knowledge with analytical rigour to deliver tailored solutions aligned with our clients&rsquo; strategic objectives and Vision 2030 aspirations.
 
 
 
 
 
 About the Role
 
 
 
 
 
 We are seeking a dynamic and driven Engagement Manager to join our Strategy &amp; Management Consulting team In Saudi Arabia. The Engagement Manager will lead consulting projects across diverse industries, ensuring the successful delivery of high-impact strategic initiatives for our clients. The Engagement Manager will support the sales process, and the animation of Riyadh Office. This role combines strategic thinking, project leadership, and client relationship management to deliver tangible results and lasting value.
 
 
 Projects can be about Strategy, Operating model, benchmarks, process re-engineering, organizational transformation, IT System follow-up, etc.
 
 
 You will work on topics such as: Supply chain, Procurement, Local Content, Corporate Finance, Facility Management, IT Advisory, Artificial Intelligence, ESG, etc.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 &middot; Lead the end-to-end execution of consulting engagements, from scoping and planning to delivery and presentation of final recommendations.
 
 
 &middot; Manage multidisciplinary project teams, ensuring high-quality analysis, structured problem-solving, and timely deliverables.
 
 
 &middot; Contribute to the sales process in Saudi Arabia by developing impactful presentations, analyzing and framing client requests, and ensuring timely follow-up on business opportunities.
 
 
 &middot; Identify new business opportunities, support proposal development, and contribute to the firm&rsquo;s growth.
 
 
 &middot; Develop and maintain strong client relationships, acting as a trusted advisor to senior executives and decision-makers.
 
 
 &middot; Support the development of strategies, operating models, and transformation plans aligned with client objectives and Vision 2030 aspirations
 
 
 &middot; Ensure effective project governance, stakeholder engagement, and quality assurance throughout project life cycles.
 
 
 &middot; Mentor junior consultants and analysts, fostering a culture of collaboration, excellence, and professional development.
 
 
 
 
 
 Qualifications
 
 
 
 
 
 &middot; Excellent academic records within a Master&rsquo;s degree in either Economics, Engineering and/or Business Administration from a reputable university
 
 
 &middot; 5 years to 10 years relevant work experience in Consulting environment, ideally with a top-tier Management Consulting Firm (or similar organization)
 
 
 &middot; Excellent analytical skills, logical and structured thinking
 
 
 &middot; Great personal and interpersonal attributes (e.g., results-oriented and a performance-oriented work style, creativity, entrepreneurial qualities)
 
 
 &middot; Project and process management skills, with expertise prioritizing and managing multiple projects/tasks simultaneously
 
 
 &middot; Excellent problem-solving skills with a solutions-oriented focus
 
 
 &middot; Excellent oral and written communication skills, including strong presentation skills in front of senior level clients
 
 
 
 
 
 Benefits
 
 
 
 
 
 &middot; A competitive salary and benefits package, including performance-based bonuses
 
 
 &middot; Varied and interesting projects with a broad remit for improvement
 
 
 &middot; Career progression based on merit, plus a range of progression pathways
 
 
 &middot; A highly motivated, diverse, talented and supportive team with a positive, people-focused company culture.
 
 
 
 
 
 Start date: as soon as possible
 
 
 Languages: Both English and Arabic are mandatory
 
 
 Contact: hr@pearls.consulting
 
</div>

Engagement Manager

IQVIA

<div>Responsibility
As an Engagement Manager, you will be responsible for managing or leading multiple consulting projects and ensuring on-time and on-budget delivery for clients in the pharmaceutical or related industries by:
<ul><li>Managing project teams including both internal and external resources in the design, development and delivery of client deliverables
</li><li>Leveraging business experience and acumen in identifying strategic alternatives and project approach to client questions
</li><li>Serving as key point of contact with client
</li><li>Providing follow-up with client after project deliverable has been completed to ensure client satisfaction.
</li><li>Ensuring clear communication throughout projects and within the team
</li><li>Supporting the development of intellectual property for use on future engagements
</li><li>Managing the process of proposal preparation and/or modifications including overall bid integrity
</li><li>Developing and/or elevating new business opportunities through the identification of follow-on work and new leads.
</li><li>Developing broader and deeper knowledge of consulting methodologies and pharmaceutical market through on the job experience and training
</li><li>Providing direction, advice and intellectual leadership to clients and delivery teams. Direct consulting teams through consistent participation in team meetings
</li><li>Providing input to, and ensuring the development of, client reports and presentations and delivery of all or significant portions of findings to client
</li><li>Sharing subject matter expertise with others to elevate our capabilities to deliver world-class solutions for clients
</li><li>Leading ad hoc work streams on critical people-related issues such as recruitment, learning and development
</li><li>Serving as a coach to other junior staff
</li></ul>Skills &amp; Experience
<ul><li>Demonstrable analytical, interpretative and problem-solving skills
</li><li>Well-developed written and verbal communication skills including presentations, chairing meetings, workshop facilitation, business and report writing
</li><li>Strong capability in managing large and/or multiple projects and juggling priorities so that deadlines are met while retaining consistently high quality outcomes
</li><li>Experience working in sizable/ multi-disciplined teams and leading staff
</li><li>Experience in developing credible relationships with senior level managers and executives in the pharmaceutical/healthcare industry
</li><li>Excellent interpersonal skills and ability to work effectively with others in and across the organization to accomplish team goals
</li><li>Ability to contribute to business development through the identification of leads, development of proposals etc
</li><li>Knowledge of key issues and current developments in the pharmaceutical and healthcare industries
</li><li>Knowledge of consulting methodologies, tools and techniques
</li></ul>Qualifications &amp; Other requirements
In addition to the skills and experience above, candidates interested in joining the Consulting team as an Engagement Manager should have:
<ul><li>A strong academic track record including minimum Bachelor&rsquo;s degree or equivalent and a relevant graduate qualification and 8-10 years professional experience in consulting, pharmaceutical and/or healthcare industry with evidence of career progression
</li><li>Demonstrable experience in and commitment to the life sciences and/or healthcare industries
</li><li>A track record of project leadership and people management
</li><li>Fluency in English (spoken and written) , Arabic is a plus.
</li><li>A willingness and ability to travel in the Middle East
</li><li>Right to live and work in the recruiting country
</li></ul>IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com</div>

Engagement Manager - life sciences industry

Mozn

<div>
 
 About Mozn
 
 
 
 Mozn is a rapidly growing technology firm revolutionizing the field of Artificial Intelligence and Data Science headquartered in Riyadh, Saudi Arabia and it&rsquo;s working to realize Vision 2030 with a proven track record of excellence in supporting and growing the tech ecosystem in Saudi Arabia and the GCC region. Mozn is the trusted AI technology partner for some of the largest government organizations, as well as many large corporations and startups.
 
 
 We are in an exciting stage of scaling the company to provide AI-powered products and solutions both locally and globally that ensure the growth and prosperity of our digital humanity. It is an exciting time to work in the field of AI to create a long-lasting impact.
 
 
 
 About The Role
 
 
 
 We are seeking a Director of Client Operations to help access the client success and client-engagement activities within Mozn. As the Director of Client Operations, you will be responsible for leading client success and overseeing all client-related matters. You will play a crucial role in fostering strong relationships with our clients, ensuring their satisfaction, and acting as a trusted advisor for our products and services. Reporting directly to the CCO, you will drive the success of our client operations team and contribute to the growth and retention of our client base.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Implement a comprehensive Client Operations strategy to enhance customer satisfaction, retention, and revenue.
 </li>
 <li>
 Manage Client Operations and awareness for internal and external stakeholders, ensuring delivery of high-quality service and support to clients throughout their engagement with Mozn.
 </li>
 <li>
 Provide guidance to team members by setting clear goals, addressing obstacles, and supporting decision-making processes.
 </li>
 <li>
 Monitor client satisfaction and address issues or concerns to maintain strong client relationships.
 </li>
 <li>
 Conduct analyses of timelines and resources to support scenario planning, risk management, and informed decision-making.
 </li>
 <li>
 Establish team performance metrics, including time, cost, and quality milestones aligned with project plans.
 </li>
 <li>
 Define Key Performance Indicators (KPIs) for the team, ensuring alignment with departmental objectives.
 </li>
 <li>
 Develop and execute strategies for client onboarding, product adoption, and customer retention.
 </li>
 <li>
 Collaborate with cross-functional teams, such as Sales, Marketing, and Product, to deliver seamless client experiences and address client needs.
 </li>
 <li>
 Identify opportunities for upselling and account expansion.
 </li>
 <li>
 Keep abreast of industry trends, best practices, and competitors to contribute to improvements in client operations.
 </li>
 <li>
 Prepare regular reports on client success metrics, performance, and insights for management review.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Management, or a related field.
 </li>
 <li>
 7-10 years of experience in client operations or a similar role, preferably in the consulting or technology industry.
 </li>
 <li>
 Demonstrated success in managing client operations and contributing to client success.
 </li>
 <li>
 Solid understanding of client engagement strategies, customer lifecycle management, and best practices in client operations.
 </li>
 <li>
 Strong communication and interpersonal skills, with the ability to build rapport and maintain partnerships with clients.
 </li>
 <li>
 Analytical mindset with the ability to identify opportunities, solve problems, and achieve results.
 </li>
 <li>
 Effective leadership and team management skills, with the capacity to motivate and develop team members.
 </li>
 <li>
 Proficiency in Arabic and English languages is required.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.
 </li>
 <li>
 You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.
 </li>
 <li>
 The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best.
 </li>
 <li>
 You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.
 </li>
 <li>
 We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves
 </li>
 </ul>
</div>

Director of Client Operations

Protiviti Middle East Member Firm

<div>
 
 
 Key responsibilities:
 
 
 
 
 
 
 &bull; Establish, maintain, and expand senior client and partner relationships across insurance, payment and fintech, and capital markets, ensuring client satisfaction scores and securing long-term account retention and growth of YoY.
 
 
 &bull; Oversee delivery of projects delivery ensuring adherence to timelines, budgets, and quality standards, while driving measurable client impact in efficiency and growth.
 
 
 &bull; Manage engagement economics by optimizing billing and receivables, maintaining team utilization rates as per firm standards and delivering margin realization improvements across projects.
 
 
 &bull; Lead execution of high-quality deliverables across multiple engagements, balancing brand integrity, service quality, and client expectations, with projects resulting in repeat or upsell opportunities.
 
 
 &bull; Strengthen firm brand presence by publishing thought-leadership articles, white papers, or industry points-of-view annually.
 
 
 &bull; Contribute to internal intellectual capital by developing reusable frameworks, solution accelerators, or methodologies each year, improving delivery consistency and enabling scalable client impact.
 
 
 &bull; Manage a portfolio of strategic client accounts, building relationships across multiple business units and delivering revenue growth through cross-sell and upsell strategies.
 
 
 &bull; Consistently achieve business development targets by expanding share of wallet in existing accounts and securing new client wins each year.
 
 
 &bull; Demonstrate recognized subject-matter expertise in financial services strategy, regulatory change, digital transformation, or risk, shaping differentiated market offerings and positioning the firm as a thought leader.
 
 
 &bull; Champion cross-functional collaboration by leading multi-disciplinary teams
 
 
 &bull; Deliver end-to-end solutions while ensuring full compliance with commercial and legal requirements.
 
 
 &bull; Solve complex client challenges by applying structured problem-solving and practical insights, delivering tangible outcomes such as operational cost reduction, productivity gains, or revenue uplift.
 
 
 &bull; Building the team and hiring the team members
 
 
 &bull; Maintaining all requirement of Finance, Operations and central team
 
 
 &bull; Reviewing all the work and deliverables of the team members and submission of deliverable as per contract and expectations to the client
 
 
 &bull; Establish, maintain, and strengthen trusted relationships with senior client executives, internal senior stakeholders, and external partners, achieving client satisfaction scores and contributing to growth.
 
 
 &bull; Practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions.
 
 
 
 
 
 
 Experience, Skills &amp; Competencies Education:
 
 
 
 
 
 
 &bull; University degree in business administration, risk management, finance, economics or related field.
 
 
 &bull; Professional certifications such as CA, CFA, CPA, CIA, MBA etc. Skills &amp; Competencies:
 
 
 &bull; Strong knowledge of IA and risk methodologies
 
 
 &bull; Excellent analytical, communication, and stakeholder management skills.
 
 
 
 
 
 
 Minimum Experience:
 
 
 
 
 
 
 &bull; Minimum 10-12 years of experience in financial services industry with a special focus on Asset Management, Insurance, Banking and Investments.
 
 
 &bull; Working in consultancy set up
 
 
 &bull; Bi-lingual (Arabic Speaker) will be preferable
 
 
 &bull; Strong understanding of industry processes and risk landscape
 
 
 &bull; Solid understanding of corporate governance, regulatory frameworks governing financial markets, risk and controls, SOX, COSO
 
 
 &bull; Knowledge of emerging trends, key technologies, new businesses.
 
 
 
 
 
 
 Job Location:
 
 Riyadh, KSA
 
</div>

Internal Audit (Financial Services Sector) - Associate Director / Director

Philips

<div>
 Job Title
 
 
 Customer Lifetime Success Manager (IGT) META
 
 
 
 Job Description
 
 
 
 Customer Lifetime Success Manager (IGT) META is responsible for leading the identification of complex up-sell and cross-sell opportunities, leveraging advanced data analysis and customer insights to drive significant revenue growth. The role manages the entire small expansion sales process, coordinating with Customer Delivery and key stakeholders. The role builds strong relationships with internal and external partners, acting as a trusted advisor to customers on strategic up-sell and cross-sell opportunities. The role collaborates with marketing and product teams, leading customer feedback analysis, maintaining detailed records, and monitoring industry trends.
 
 
 
 Your Role
 
 
 
 <ul>
 <li>
 Being the knowledge expert on the Customer Lifetime Value (CLV) Program portfolio and products, driving overall business by providing clinical and technical product (modality) expertise on the Enterprise-wide product / modality across the accounts.
 </li>
 <li>
 Driving business opportunities along the customer life cycle, and build strong customer installed base segmentation and customer life cycle management plans together with the regional CLV leader (Growth, Strategy co-creation, and Commercial Execution of CLV Business)
 </li>
 <li>
 Driving Life cycle business across Equipment and Service on enterprise-wide level (all modalities / businesses) and works directly with customers promoting Options, add-ons &amp; upgrades to convert opportunities to sales for growing CLV revenue.
 </li>
 <li>
 Building a network of key contacts (Sponsor &amp; Power Sponsor &ndash; Decision Maker) and relationships within accounts to convert opportunities to sales supporting the customer buying journey.
 </li>
 <li>
 Teaming up and supporting internal network working closely with Account Managers, Inside Sales Team, IB Manager, CLV Lead, Sales, Marketing &amp; Sales Back Office teams (e.g., KAM, AM, CAS, FSE, CSAM and Indirect Channel managers, Distributor/Channel Partner teams, GBS etc) to manage opportunities and win deals.
 </li>
 <li>
 Supporting Account Managers in driving overall business and product deal support by providing clinical and technical product (modality) expertise on the product / modality across the accounts.
 </li>
 <li>
 Registration and reporting of sales activities within the provided sales tools (SFDC) and according to the defined reporting requirements. Communicating and updating all customer facing team members who contact the same IB Account.
 </li>
 <li>
 Creating proactive touch points to customers, utilizing multiple channels such as social media, e-com and virtual meetings. Contacting customers via telephone and/or email to new and/or competition accounts as well as be responsible for the timely response to converting leads to order by developing opportunities.
 </li>
 <li>
 Researching accounts to understand customer pains, use data analytics internal and external, identify key players and generate interest, as well as investigation &amp; resolve customer queries/requests
 </li>
 <li>
 Managing portfolio by setting objectives for each call to maximize territory business plans. Supporting the Account Managers and District Managers in achievement of business goals including balanced selling and BG/BIU AOP attainment and validating product forecasts.
 </li>
 <li>
 Developing and managing a healthy and predictable sales funnel in SFDC that meets or exceeds AOP / Forecast Targets and forecast accuracy expectations
 
 
 </li>
 </ul>
 
 You are a part of
 
 Commercial Services Team and report directly into the Service Business Leader META.
 
 
 
 You are the right fit if;
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in the technical or medical field
 </li>
 <li>
 At least 7 years of related experience in the business/sales/marketing field on the healthcare business with experience/exposure in IGT/DXR/CT clinical sales/marketing
 </li>
 <li>
 Experience in multinational organization with cross functional teams
 </li>
 <li>
 Medical/clinical background is a must
 </li>
 <li>
 Regional experience in Middle East , Turkey and Africa Region is an added value
 </li>
 <li>
 Structured and logical thinking
 </li>
 <li>
 Customer Life time value awareness
 </li>
 <li>
 IT savvy and quick to learn
 </li>
 <li>
 Willing to travel extensively within the region
 </li>
 <li>
 Excellent communication skills in English
 </li>
 <li>
 Fluency in Arabic is preferred but not a must
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 KPI Monitoring and Reporting
 </li>
 <li>
 Data Analysis &amp; Interpretation
 </li>
 <li>
 Customer Response Management
 </li>
 <li>
 Strategy Development
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Continuous Improvement
 </li>
 <li>
 Service Operations
 </li>
 <li>
 Customer Relationship Management (CRM) Software
 </li>
 <li>
 Market Research &amp; Analysis
 </li>
 <li>
 Sales Acumen
 </li>
 <li>
 Communication Tools
 
 
 </li>
 </ul>
 
 How We Work Together
 
 
 
 We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
 
 
 Onsite roles require full-time presence in the company&rsquo;s facilities.
 
 
 Field roles are most effectively done outside of the company&rsquo;s main facilities, generally at the customers&rsquo; or suppliers&rsquo; locations.
 
 
 this role is a /field/ role.
 
 
 
 About Philips
 
 
 
 We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
 
 
 <ul>
 <li>
 Learn more about our business.
 </li>
 <li>
 Discover our rich and exciting history.
 </li>
 <li>
 Learn more about our purpose.
 
 
 </li>
 </ul>
 If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
 
 
</div>

Customer Lifetime Success Manager (IGT) META

Chain Reaction

<div>
 
 Location:
 
 Saudi Arabia (Open to all nationalities)
 
 
 🕹️
 
 Department:
 
 Social &amp; Content
 
 
 💼
 
 Experience Level:
 
 Manager
 
 
 We're looking for a
 
 Manager - Content
 
 to join our growing team. The ideal candidate has strong
 
 content strategy and client management experience
 
 , with a proven ability to deliver exceptional work in a fast-paced agency environment.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Drive the day-to-day content strategy, planning, and execution across all client channels
 </li>
 <li>
 Collaborate closely with creative, strategy, and social teams to ensure brand alignment and consistency
 </li>
 <li>
 Support senior leadership in client management, ensuring expectations are met and exceeded
 </li>
 <li>
 Oversee the content production process &mdash; from ideation to final delivery
 </li>
 <li>
 Ensure all deliverables meet creative and quality standards while adhering to deadlines
 </li>
 <li>
 Monitor performance and recommend enhancements to improve engagement and impact
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 3-6 years
 
 of experience in
 
 content management, social media, or creative agencies
 
 .
 
 
 Proven experience managing
 
 premium or governmental clients
 
 is an advantage.
 
 
 Strong understanding of
 
 content strategy, creative storytelling, and digital platforms
 
 .
 
 
 Excellent communication and organizational skills.
 
 
 
 Arabic proficiency
 
 is preferred but not mandatory.
 
 
 Must be available to work
 
 on-site in Saudi Arabia
 
 .
</div>

Manager - Content

CHAIN REACTION

<div>Location: Saudi Arabia (Open to all nationalities) 
&#65039; Department: Social &amp; Content 
 Experience Level: Manager
We&rsquo;re looking for a Manager &ndash; Content to join our growing team. The ideal candidate has strong content strategy and client management experience, with a proven ability to deliver exceptional work in a fast-paced agency environment.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul>
<li>Drive the day-to-day content strategy, planning, and execution across all client channels.</li>
<li>Collaborate closely with creative, strategy, and social teams to ensure brand alignment and consistency.</li>
<li>Support senior leadership in client management, ensuring expectations are met and exceeded.</li>
<li>Oversee the content production process &mdash; from ideation to final delivery.</li>
<li>Ensure all deliverables meet creative and quality standards while adhering to deadlines.</li>
<li>Monitor performance and recommend enhancements to improve engagement and impact.</li>
</ul>
Requirements
3&ndash;6 years of experience in content management, social media, or creative agencies.
Proven experience managing premium or governmental clients is an advantage.
Strong understanding of content strategy, creative storytelling, and digital platforms.
Excellent communication and organizational skills.
Arabic proficiency is preferred but not mandatory.
Must be available to work on-site in Saudi Arabia.</div>

Explore 1135+ Client engagement manager in Riyadh this November. Find roles across top companies and apply now to boost your career.

1135 client engagement manager jobs IN Riyadh

Engagement Manager

Engagement Manager - life sciences industry

Director of Client Operations

Internal Audit (Financial Services Sector) - Associate Director / Director

Customer Lifetime Success Manager (IGT) META

Manager - Content

Manager - Content