sales associate

sales consultant

sales coordinator

account manager

customer service representative Jobs in Dubai

customer service representative

client experience specialist

Faria Education Group

<div><p>We are seeking an energetic individual with 1-2 years of prior experience in onboarding, account management, or customer training to join our EMEA Team as an Implementation Specialist. In this role, you will be responsible for customer onboarding operations &amp; new user training for Atlas.</p><p>
The Implementation Specialist&rsquo;s primary responsibility is to be the main point of contact between our customers in the MEA and Atlas during the onboarding period. You will work closely with the Solutions and Client Experience team to orchestrate the initial setup of Atlas, ensuring it is configured for success and tailored to meet the unique needs of each customer.</p><p>
The right candidate will be a self-starter who can stay focused on their priorities while working within a highly collaborative team and is willing to be creative and think outside the box to achieve the broader company goals.</p><p><b>
What you&rsquo;ll learn in the first 30&ndash;45 days</b></p><ul>
<li>Product knowledge, the hows and whys of using Atlas</li>
<li>The nuts and bolts of Atlas as a SaaS business</li>
<li>The role of implementation and why good customer experiences matter</li>
<li>The context and workflows of international schools and how to best onboard them</li>
</ul><p><b>Key Responsibilities</b></p><ul>
<li>Develop long-term goals with schools, using change management strategies to ensure the successful implementation of our software.</li>
<li>Show an in-depth knowledge of our products and their capabilities and how they would be used in a school&rsquo;s process</li>
<li>Review and confirm customization of products to facilitate clients&rsquo; processes</li>
<li>Translate clients&rsquo; needs to technical needs and vice versa</li>
<li>Conduct both basic and advanced training on-site and online, assessing users&rsquo; abilities and tailoring training to fit</li>
<li>Keep current on industry changes in education and change management</li>
<li>Transition client relationship seamlessly to the School Experience Manager after the implementation period</li>
<li>Work with the broader Services &amp; Support Team to identify the best possible approach to project completion</li>
<li>Work across teams to contribute to the overall mission of Faria, drive innovation of our products, and further our relationships with our client schools</li>
</ul><p><b>Requirements</b></p><p><b>
What are we looking for?</b></p><ul>
<li>Ability to provide amazing customer service by anticipating our customers' needs even before they know it</li>
<li>Feel comfortable presenting in front of large and small groups of people, as well as presenting digitally</li>
<li>A problem solver who can make inferences and be creative when troubleshooting</li>
<li>Passionate and driven to succeed, always going beyond what&rsquo;s expected</li>
<li>Able and willing to travel onsite or to events when needed</li>
<li>A team player who enjoys working collaboratively but with a significant amount of personal accountability</li>
<li>An excellent communicator (clear, concise, friendly, open-minded, confident, and respectful), both verbally and in writing, and possessing the ability to interact professionally with a diverse group of people</li>
<li>Interested in the field of education and invested in transforming teaching and learning</li>
<li>Someone with 1-2 years of software implementation (preferably in the education sector) or relevant SAAS experience</li>
<li>Arabic language skills are beneficial</li>
</ul><p></p><p>All qualified applicants will be considered for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex.</p><p><b>
Please note:</b> Only shortlisted candidates will be contacted due to a high volume of applicants.</p><p><b>
Benefits</b></p><ul>
<li><b>Compensation</b> - Competitive salary and opportunities for career development</li>
<li><b>Vacation </b>- We support work/life balance and offer generous Annual leave and Public Holidays</li>
<li><b>Wellbeing Resources</b> - Faria encourages team members to lead healthy lifestyles and provides recurring monthly Health and Wellness benefits</li>
<li><b>Learning</b> - We encourage continued education, so we suggest ongoing professional development opportunities, and will help cover the cost of professional certifications</li>
<li><b>Team</b> - Friendly atmosphere, group activities, and corporate events</li>
<li><b>Equipment</b> - MacBook Pro or another laptop of your specification</li>
<li><b>Office</b> - Small but cozy office in Krakow for your convenience or remote work</li>
</ul><p></p><p><b>ABOUT FARIA EDUCATION GROUP</b></p><p><i>
For over 15 years, Faria Education Group has deeply understood the needs of schools, leveraging extensive experience in education. Our dedication to reaching every learner and inspiring every educator has supported over 10,000 schools and 4 million students across 155 countries. We are committed to driving transformative experiences for learners, educators, and families globally.</i></p><p><i>
Our integrated SaaS solutions suite supports all aspects of curriculum management (Atlas), teaching and learning (ManageBac), admissions (OpenApply), and school-to-home communications (SchoolsBuddy). With an unwavering commitment to innovation, our technology meets rigorous data protection and security standards, ensuring first-class training and support.</i></p><p><i>
Through our innovative online schools (Pamoja and Wolsey Hall), we provide comprehensive educational experiences with IB Diploma and Cambridge online courses, delivering high-quality education to schools and homes worldwide.</i></p><p><i>
Join us in our commitment to transforming education and empowering communities worldwide.</i></p><p>
https://www.faria.org/careers</p></div>

Implementation Specialist

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced ACES Specialist with a strong record of achieving results. We are looking to hire an ACES Specialist, UFG who will drive process excellence within our Amazon UFG business. You will contribute to the optimization of our store operations, providing teams with knowledge and tools to improve performance.
 <br/>
 <br/>
 This is a highly collaborative role where you will work to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. You will creating effective communication plans to provide visibility to all impacted teams to enable overall process alignment.
 <br/>
 <br/>
 You will have experience in a similar role in Continuous Improvement. Your ability to influence through change, while using data to drive decisions, will ensure your success in this role.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 Manage the UFG store improvement plan to focus on best customer experience at the lowest cost
 <br/>
 <br/>
 <ul>
  <li>
   Develop a culture of continuous improvement and lean thinking
  </li>
  <li>
   Contribute to and facilitate Kaizen activities
  </li>
  <li>
   Help drive the implementation of Lean Standard Work and SOPs
  </li>
  <li>
   Train and support all levels in Kaizen activities
  </li>
  <li>
   Disseminate Lean Standard Work principles across teams
  </li>
  <li>
   Support and manage the UFG store implementation Agenda
  </li>
  <li>
   Take ownership for the LSC (Leadership Steering Committee)
  </li>
  <li>
   Coordinate and prioritise LSC process improvement activities and resources
  </li>
  <li>
   Lead daily GEMBA activities, going to the source of the problem, working with tenacity to rapidly solve associate identified barriers
  </li>
  <li>
   Standardize processes to Amazon and MENA/ECCF benchmark standards
  </li>
  <li>
   Maintain strong relationships with Process Owners and store 3P stakeholders
  </li>
  <li>
   The ability to create and follow data driven arguments to ascertain root cause, then implement Amazon standard or innovate to develop a solve. Agility to react to countermeasures and a bias for action to implement change. The understanding of Kaizen, PDCA and six sigma processes would be advantageous.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 A Bachelor&rsquo;s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing.
 <br/>
 <br/>
 Strong communication skills (written and verbal).
 <br/>
 <br/>
 Proficiency in MS Excel.
 <br/>
 <br/>
 Ability travel to different stores within UAE.
 <br/>
 <br/>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Wide knowledge of change management and continuous improvement methodologies
  </li>
  <li>
   Demonstrable training and dissemination skills and experience
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Q-Express Documents Transport
 <br/>
 <br/>
 Job ID: A2968078
</div>


Amazon Customer Excellence Systems (ACES) Specialist, UFG , Amazon Now

Seolane

<p><b>Job Title:</b> CRM Expert (Zoho)<br/><b>Location:</b> Dubai, Onsite<br/><b>Salary:</b> Up to AED 10,000 per month based on performance and experience.</p><p><b>Job Description:</b><br/>We are seeking an experienced <b>CRM Expert with Zoho expertise</b> to join our growing team for a 1 to 3-month mission. The ideal candidate will have hands-on experience in <b>Zoho CRM and Zoho One implementation</b>, customization, and optimization. As a CRM Expert, you'll work closely with our operations and sales teams to ensure the successful rollout of our new CRM system.</p><p><b>About the Role:</b><br/>This role requires an individual with <b>360-degree Zoho CRM experience</b> who is eager to be involved in the entire implementation process. The role requires someone who is proactive, detail-oriented, and capable of troubleshooting and resolving CRM-related issues. You'll have the opportunity to make a tangible impact by optimizing our CRM processes and improving the efficiency of our teams.</p><p><b>What You Will Do:</b></p><ul><li><b>Guide </b>our team into the customization of Zoho.</li><li><b>Implement </b>Zoho features with our team.</li><li><b>Improve </b>our zoho organization with your experience.</li><li><b>Train </b>our team to use Zoho.</li><li><b>Support </b>&amp; Debug.</li></ul><p><b>We Are Looking For:</b></p><ul><li><b>Proven experience with Zoho CRM</b> (implementation, customization, and integration).</li><li>Strong understanding of <b>CRM workflows</b>, automation, and best practices.</li><li>Excellent problem-solving and <b>analytical skills.</b></li><li>Ability to work <b>at least 4 days a week</b> in the Dubai office in Media City (Tram Access).</li><li>Ability to collaborate effectively with cross-functional teams</li><li>Previous experience in CRM troubleshooting and support</li><li>A proactive and self-driven approach to work</li><li><b>English</b> fluency required</li></ul><p><b>Why Join Us:</b></p><ul><li>Join a <b>fast-growing, innovative team</b></li><li>Be a key player in a <b>new CRM implementation</b> that will have a long-lasting impact</li><li>Opportunity to contribute to <b>process optimization and automation</b></li><li>Work in a dynamic, multicultural, and collaborative environment</li><li>Initial contract starts as a 3 month freelance contract and has the potential to be a full-time Project Manager/Digital Marketing Specialist position</li></ul><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED10,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have hands-on experience implementing, configuring, and customizing Zoho CRM?</li><li>How many years of experience do you have working with Zoho CRM?</li><li>Are you available to work onsite in Dubai at least 4 days per week for a 3-month mission?</li></ul><p>Location:</p><ul><li>Dubai (Required)</li></ul>

CRM Expert (Zoho)

Tesla

<div><b>What to Expect</b><div><p>
As a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our business by creating meaningful connections and driving sales growth through effective lead generation strategies. You are driven by the mission of Tesla to accelerate the world&rsquo;s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.</p></div><b><br>
What You'll Do</b><p></p><div><ul><li>
Proactively engage with customers visiting the store or events to identify potential leads, creating a pipeline of prospects through active interaction and data capture,</li><li>
Provide exceptional customer service by understanding customer needs, answering their questions and objections, and selling potential leads on the test drive experience, ensuring a positive and memorable experience,</li><li>
Execute successful lead capture strategies during events, ensuring maximum engagement and conversion opportunities,</li><li>
Efficiently manage and organize captured lead data, maintaining accuracy and completeness in CRM systems. Regularly update customer profiles with relevant information obtained during interactions,</li><li>
Build value for customers, understanding their requirements, presenting our vehicles, and effectively communicate the value proposition to drive conversion,</li><li>
Collaborate with sales teams, and other relevant departments to align strategies, share insights, and contribute to the overall improvement of the lead capture, sales processes, and product proposition,</li><li>
Maintain a positive and professional attitude at all times, providing an excellent customer experience that is reflective of Tesla's values.</li></ul></div><p></p><b><br>
What You'll Bring</b><p></p><div><ul><li>
Excellent interpersonal skills with a natural ability to build rapport and engage with customers.</li><li>
Strong knowledge of Tesla's products, including vehicles, solar panels, and energy storage solutions,</li><li>
Ability to communicate information in an easy-to-understand manner,</li><li>
Proven track record of delivering excellent customer experiences,</li><li>
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment,</li><li>
Flexibility to work on weekends and evenings as required,</li><li>
A passion for Tesla's mission to accelerate the world's transition to sustainable energy,</li><li>
GCC Driving license.</li></ul><p></p><p>
Join the mission, apply today.</p></div><br>
<p></p>
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.<br>
<br>
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.</div>

Event Customer Experience Specialist, Sales - Dubai

Standard Chartered Bank

<div><div><div><div><div><div><div><div><p>Job ID: 40561
 </p><p>Location: Dubai, AE
 </p><p>Area of interest: Customer Services
 </p><p>Job type: Regular Employee
 </p><p>Work style: Office Working
 </p><p>Opening date: 1 Oct 2025
</p></div>
</div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><b>Job Summary</b></div>
</div><div><div>
Embed customer centric behavior in all transactional and operational delivery processes to ensure we build and maintain a differentiated service model that is perceived as consistently superior to competition, therein contributing to maximizing the profitability and market share for the Bank
</div></div></div><div><div><div><b>Key Responsibilities</b></div>
</div><div><ul><li>Ensure completion of survey calling with our Wealth &amp; Retail Banking (WRB) clients, within the agreed TAT (Turnaround Time) for every respective task.</li><li>Timely &amp; accurate reporting of survey results to Client Experience Management.</li><li>Handle all processes, as required &amp; assigned to the team.</li><li>Contribute significantly towards driving people &amp; process efficiency by providing specific actionable insights through specific themes captured during survey calling.</li><li>Highlight any unresolved issues to Business to ensure on-time service recovery.</li><li>Focus on improving Client Experience by asking the right questions to capture the accurate VoC (Voice of Customer), thereby helping the Bank improve the services.</li><li>Collaborate effectively with stakeholders to rationalise non-value adds &amp; highlight lapses observed, if any</li><li>Effectively manage survey volumes, capture feedback diligently to make sure this helps with an appropriate analysis that can help in taking appropriate actions.</li><li>Awareness and understanding of WRB Client Experience &ndash; Client Research &amp; Insights model and implementation of the same in the designated responsibility.</li><li>Display exemplary conduct and live by the Group&rsquo;s Values and Code of Conduct.</li><li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li><li>Lead to achieve the outcomes set out in the Bank&rsquo;s Conduct Principles</li><li>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters</li></ul></div></div><div></div><div><div><div><b><br>
Skills &amp; Qualifications</b></div>
</div><div><ul><li>Bachelor&rsquo;s degree preferred</li></ul>
<ul><li>Strong English communication</li><li>Analytical skills</li><li>Microsoft Office proficiency
</li><li>Customer Service</li></ul></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><div>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</div>
<div>
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</div>
<div>
Together we:</div>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><div><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</div>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul></div></div></div>
</div></div></div></div><div><div><p>www.sc.com/careers</p></div></div></div><div></div>

Client Experience Executive (UAE nationals only)

Plan B Events & Advertising

<p>Position: Public Relations (PR) Specialist</p><p>Experience Required: 3 &ndash; 5 Years</p><p>Location: Dubai - UAE</p><p><b>About the Role</b></p><p>We are seeking a dynamic and results-driven PR Specialist to join our team. The ideal candidate will have 3&ndash;5 years of proven experience in managing PR activities, handling multiple accounts (including in-house brands), and strengthening client relationships by aligning our offerings with their needs.</p><p><b>Key Responsibilities</b></p><p>Develop and implement PR strategies and campaigns to enhance visibility and reputation.</p><p>Manage multiple and in-house accounts, ensuring consistent and impactful communication.</p><p>Build and maintain strong relationships with clients, showcasing the value of our offerings and ensuring alignment with their goals.</p><p>Connect the company&rsquo;s services/offerings with client needs through effective storytelling and positioning.</p><p>Draft, edit, and distribute press releases, media kits, newsletters, and other PR materials.</p><p>Build and nurture relationships with journalists, media outlets, influencers, and stakeholders.</p><p>Organize and coordinate PR events, press conferences, and brand activations.</p><p>Monitor, analyze, and report on PR campaign performance and media coverage.</p><p>Handle crisis communication and reputation management effectively.</p><p><b>Requirements</b></p><p>Bachelor&rsquo;s degree in Public Relations, Communications, Journalism, Marketing, or related field.</p><p>3&ndash;5 years of proven PR experience, preferably in industry &ndash; Real Estate, Corporate, etc.</p><p>Strong ability to manage multiple accounts and client relationships effectively.</p><p>Excellent communication, presentation, and interpersonal skills with the ability to demonstrate relationship-building capabilities.</p><p>Established media network and understanding of digital PR/social media engagement.</p><p>Proactive, creative, and detail-oriented with strong organizational skills.</p><p>What We Offer</p><p>Competitive salary and benefits.</p><p>Growth opportunities in a dynamic and fast-paced environment.</p><p>A collaborative team culture that values innovation and client-centric approaches.</p><p>Are you a storyteller who knows how to build strong relationships and craft powerful brand messages?</p><p>We&rsquo;re looking for a PR Specialist (3&ndash;5 years&rsquo; experience) to join our team!</p><p>Location: Dubai - UAE</p><p>If you&rsquo;re ready to make an impact, apply now and let&rsquo;s grow together!</p><p>Job Type: Full-time</p>

PR Specialist

Zainlee Technologies

<p><b>Job Title:</b> Customer Success Specialist</p><p><b>Company:</b> Zainlee Technologies LLC<br/><b>Location:</b> Al Quoz Industrial Area, Dubai, UAE<br/><b>Salary:</b> AED 7,000 per month<br/><b>Job Type:</b> Full-time</p><p><b>Job Summary:</b></p><p>Zainlee Technologies LLC is seeking a motivated and experienced <b>Customer Success Specialist</b> to join our growing team in Dubai. The ideal candidate will have a <b>minimum of 5 years of experience</b> in customer success, account management, or a related field, and will be passionate about building strong relationships, ensuring customer satisfaction, and driving client retention and growth.</p><p><b>Key Responsibilities:</b></p><ul><li>Serve as the main point of contact for assigned clients, ensuring their success and satisfaction</li><li>Understand client needs and provide tailored solutions to meet their business objectives</li><li>Manage onboarding, training, and ongoing support for customers</li><li>Monitor customer health and proactively address any concerns or issues</li><li>Collaborate with internal teams (Sales, Product, Support) to ensure a seamless customer experience</li><li>Identify upsell or cross-sell opportunities and support business growth</li><li>Maintain accurate customer records and reports using CRM tools</li></ul><p><b>Requirements:</b></p><ul><li>Minimum <b>5 years of experience</b> in a customer success or account management role</li><li>Strong communication and interpersonal skills</li><li>Proven ability to build and maintain strong client relationships</li><li>Excellent problem-solving and conflict-resolution skills</li><li>Ability to manage multiple accounts and priorities effectively</li><li>Proficiency in CRM software and Microsoft Office Suite</li><li>Experience in the tech or software industry is a plus</li><li>Based in or willing to relocate to Dubai, UAE</li></ul><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED7,000.00 per month</p>

Customer Success Specialist

Explore 6984+ Client experience specialist in Dubai this October. Find roles across top companies and apply now to boost your career.