property consultant

account manager

senior property consultant

consultant

relationship manager

client partner

Cialfo

<div>
 Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We&rsquo;re one of the fastest-growing tech startups in the region, consistently charting new heights!
 
 
 We are on a mission to empower schools and students worldwide to navigate the future with confidence. We provide smart, data-driven solutions that support international secondary schools in delivering better university and career guidance, preparing students for life beyond the classroom. With a global footprint and a commitment to student outcomes, we work hand-in-hand with educators, counsellors, and school leaders to ensure every student finds the right pathway for their future.
 
 
 Our team is made up of dedicated educators, technologists, and innovators, working together to transform guidance and university admissions through meaningful relationships, powerful insights, and world-class support.
 
 
 
 About This Role
 
 
 
 Cialfo is seeking an elite Client Partner to deliver an unparalleled level of service to high-quality B2B high school clients. This individual will manage relationships with stakeholders across all levels &mdash; from junior counsellors to senior school leaders &mdash; with the professionalism and finesse typically seen in white-glove service roles. The ideal candidate will bring exceptional customer experience, service orientation, and account growth capabilities while embodying the highest standards of sophistication, emotional intelligence, and personalization.
 
 
 This is a strategic role requiring a unique blend of client management, business acumen, and customer-centric service to ensure high satisfaction, retention, and account growth.
 
 
 
 What You Will Be Doing
 
 
 
 On a Day-to-Day Basis
 
 
 <ul>
 <li>
 Driving Client Success
 </li>
 <ul>
 <li>
 Partner closely with high school stakeholders (counsellors, teachers, IT teams, and leadership) to understand their goals and ensure our solutions align with their desired outcomes.
 </li>
 <li>
 Conduct onboarding and training sessions tailored to counsellors, students, IT teams, school management, and other stakeholders.
 </li>
 <li>
 Monitor and analyse client engagement data to proactively identify opportunities for improving ROI and delivering measurable results.
 </li>
 </ul>
 <li>
 Ensuring Client Satisfaction and Delight
 </li>
 <ul>
 <li>
 Regularly conduct business reviews to assess progress, showcase impact, and gather feedback.
 </li>
 <li>
 Act as a trusted advisor by anticipating client needs and offering tailored solutions to drive retention and satisfaction.
 </li>
 </ul>
 <li>
 Client Support
 </li>
 <ul>
 <li>
 Resolve technical and operational challenges by collaborating with internal teams across product, marketing, finance, and engineering.
 </li>
 <li>
 Serve as the primary point of contact for high school clients, delivering fast and effective support.
 </li>
 </ul>
 <li>
 Maximizing Value and Expanding Relationships
 </li>
 <ul>
 <li>
 Encourage deeper adoption of our platform by highlighting new features that address evolving needs.
 </li>
 <li>
 Identify opportunities for account growth through client expansion into our broader product and service offerings.
 </li>
 </ul>
 <li>
 Operational Efficiency
 </li>
 <ul>
 <li>
 Maintain accurate and up-to-date client records within the internal CRM system.
 </li>
 <li>
 Log all interactions and key actions in a timely and consistent manner.
 </li>
 </ul>
 <li>
 Lead, Strategize &amp; Develop Regularly
 </li>
 <ul>
 <li>
 Providing World-Class Customer Experience.
 </li>
 <li>
 Deliver every client interaction with professionalism, empathy, and attention to detail.
 </li>
 <li>
 Go above and beyond expectations, recognizing milestones and offering thoughtful, personalized solutions.
 </li>
 <li>
 Handle complex challenges with calm, discretion, and client-first thinking.
 </li>
 <li>
 Build long-term, trust-based relationships that position us as a strategic partner.
 </li>
 </ul>
 <li>
 Cultivating Customer-Led Brand Advocacy
 </li>
 <ul>
 <li>
 Foster loyalty by delivering consistent value across the customer journey.
 </li>
 <li>
 Identify and support client advocates who are excited about our impact.
 </li>
 <li>
 Elevate their voice within the broader community and education ecosystem.
 </li>
 </ul>
 <li>
 Business Development
 </li>
 <ul>
 <li>
 Develop long-term client strategies to increase retention, expansion, and partnership value.
 </li>
 <li>
 Use data to create and execute growth plans that align with client goals.
 </li>
 <li>
 Present compelling proposals and strategic solutions with polish and credibility.
 </li>
 </ul>
 <li>
 Relationship Development
 </li>
 <ul>
 <li>
 Build strong relationships with senior stakeholders, including principals and school heads.
 </li>
 <li>
 Position us as the preferred platform and trusted partner among decision-makers.
 </li>
 </ul>
 <li>
 Collaboration with Product &amp; Marketing
 </li>
 <ul>
 <li>
 Build compelling case studies and success stories that reflect the impact of our solutions.
 </li>
 <li>
 Actively share user feedback and insight with internal teams to support product development and iteration.
 
 </li>
 </ul>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 Qualifications
 </li>
 <ul>
 <li>
 A Bachelor&rsquo;s degree in Business Administration, Education, Marketing, Communications, or a related field.
 </li>
 </ul>
 <li>
 Experience
 </li>
 <ul>
 <li>
 Familiarity with SaaS, EdTech, or technology solutions for B2B clients.
 </li>
 <li>
 Experience within the high school and/or higher education industry.
 </li>
 <li>
 5+ years of success in customer success, client experience, account management, or strategic consulting.
 </li>
 <li>
 Proven track record of revenue growth and successful relationship management through strategic thinking, branding, and client enablement.
 </li>
 </ul>
 <li>
 Skills
 </li>
 <ul>
 <li>
 Consultative Approach: Ability to understand client goals and guide them toward strategic solutions.
 </li>
 <li>
 Attention to Detail: Anticipate client needs and deliver tailored, flawless experiences.
 </li>
 <li>
 Analytical Thinking: Strong grasp of data and how to use insights for business and client success.
 </li>
 <li>
 Efficient Communication: Clear, empathetic, and professional communicator across all levels.
 </li>
 </ul>
 <li>
 Qualities
 </li>
 <ul>
 <li>
 Professional Presence: Poised, confident, and articulate with excellent interpersonal skills.
 </li>
 <li>
 Emotional Intelligence: Attuned to subtle cues, empathetic, and solutions-focused.
 </li>
 <li>
 Discretion &amp; Confidentiality: Trusted partner who manages sensitive information with integrity.
 </li>
 <li>
 Relationship-Centric: Invested in building long-term partnerships with a value-first mindset.
 </li>
 <li>
 Ambitious &amp; Self-Driven: Motivated to innovate, improve, and grow in all aspects of your role.
 
 </li>
 </ul>
 </ul>
 
 You&rsquo;re a Notch Above If You Have
 
 
 
 <ul>
 <li>
 An MBA or equivalent postgraduate degree in marketing or business.
 </li>
 <li>
 Familiarity with high school counselling workflows and challenges.
 </li>
 <li>
 Experience engaging directly with C-level education stakeholders.
 
 
 
 </li>
 </ul>
 
 This role will be based in Dubai and the candidate will need to be based there.
 
</div>

Client Partner, Dubai

Deliveroo

<div>The Role
As a Client Partner - Grocery, you will be responsible for managing a portfolio of our largest and most strategic relationships. You will develop and execute joint plans with your grocery partners that create long-term, mutual growth. You will also manage a small team of Account Managers who will support you in the day-to-day running and operations of those partners and help you to identify compelling insights and opportunities which together you will deliver, aligned to your joint plans.
What you'll be doing<ul><li>
Lead a team of Account Managers to pitch, negotiate, and onboard new grocery partners onto the platform</li><li>
Defining and executing joint business plans for your portfolio of grocery partners, ensuring that Deliveroo is the preferred partner of choice</li><li>
Delivering Deliveroo&rsquo;s annual objectives for your partner portfolio by tracking plan implementation, controlling expenditure, and identifying interventions to course-correct where under-performing</li><li>
Working cross-functionally to maximise the potential of your accounts</li><li>
Owning the contract negotiation and renewal process with your grocery partners to agree on terms that unlock mutual value</li><li>
Creating an inclusive, multi-functional team culture that drives team engagement and high-performance</li><li>
Supporting Deliveroo&rsquo;s business leaders in setting the longer-term commercial strategy and partner value proposition for the relevant grocery segments</li></ul>
The Candidate
This will require drive, ambition, and enthusiasm. Requiring a high level of commercial skills and a go-getter attitude, the successful candidate needs excellence in selling, negotiation, and account management, combined with the passion and drive to shape the culture of an inclusive, sustainable, high-performing team.
Requirements<ul><li>
Minimum of 5 years of experience in leading an account management, business development/new business, or commercial team</li><li>
Experience in the Grocery industry is required</li><li>
Must demonstrate a successful track record of revenue growth in account-facing roles, including new business development</li><li>
Ability to define and implement a B2B partner-focused plan, developing creative solutions to complex problems. Bringing clarity to your team to ensure focus is on those actions that have maximum positive impact.</li><li>
Strong/structured communication skills, with a clear aptitude for listening and responding to customer needs, adapting and engaging different audiences.</li><li>
Experience in managing a complex partner or portfolio of partners, including high-value commercial negotiations</li><li>
A team player who can get the best from a multi-functional team, with a win-win/can-do attitude</li></ul>
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
Workplace &amp; Benefits
At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific; please ask your recruiter for more information.
Diversity
We are committed to diversity, equity, and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</div>

Client Partner - Grocery

Soluis

<div>Customer Success/ Account Manager- UAE

Based Dubai with travel across UAE

Permanent/ Full time contractor

Salary dependent on experience: Base + OTE 
At Soluis we create engaging experiences beyond the boundaries of imagination that deliver a positive and lasting impact. We work with world leading organisations, focusing on real estate, leveraging appropriate technology to engage audiences using real-time games platforms delivering across the entire range of xR platforms. 
Due to growth, we are seeking a proactive Customer Success / Account Manager to manager our client relationships, ensuring smooth adoption and high-value outcomes across virtual twins, immersive installations, and real-estate visualisation solutions. You&rsquo;ll act as the client&rsquo;s trusted partner &mdash; managing ongoing support and success for existing clients while also helping showcase our solutions to potential new clients in person. 
You will:
<ul>
<li>Serve as the first point of contact for existing clients, translating design intent into actionable guidance for visualisation teams.</li>
<li>Host Unreal Engine virtual twin sessions, immersive demos, and workshops</li>
<li>Capture client feedback, document decisions, and feed actionable insights into workflows and roadmaps.</li>
<li>Draft proposals and scopes, providing fast, clear turnarounds for client requests.</li></ul> 


You have:
<ul>
<li>3&ndash;6 years of experience in client success, account management, or project-side client partnerships within architecture, real estate, or creative media production.</li>
<li>Hands-on experience with Unreal Engine, immersive environments, or XR/AV setups.</li>
<li>Strong stakeholder management, facilitation, and presentation skills, especially in-person demos.</li>
<li>Technical fluency to bridge client design teams and production workflows.</li>
<li>A degree in a relevant field (Architecture, Engineering, Interactive Media) or equivalent experience.</li></ul> 


With experience of working in the UAE, you should have fluent written and spoken English and a driving licence. 
We look forward to hearing from you

#LI-Remote</div>

Customer Success/ Account Manager- UAE

BIG4 CONSULTING GROUP

The Consulting Business Development Associate will be the face of Big4 Consulting Group in front of prospective clients and partners. This role is focused on building client relationships, generating new opportunities, and facilitating access to key decision-makers, while supporting our management consultants in converting opportunities into high-value engagements. The Associate will work at the intersection of business development, client engagement, and pre-sales, ensuring the firm strengthens its footprint across healthcare, life sciences, financial services, retail/F&amp;B, real estate, and digital ventures in the UAE and GCC.Key ResponsibilitiesClient Engagement &amp; Business Development<ul><li>Represent the firm in networking events, industry conferences, and client meetings.</li><li>Identify and engage prospective clients across priority sectors.</li><li>Build trust-based client relationships and act as the first point of contact for new opportunities.</li><li>Facilitate access to decision-makers and support consultants in shaping structured engagements.</li></ul>Pre-Sales &amp; Proposal Support<ul><li>Collaborate with consultants on proposals, RFP responses, and pitch materials.</li><li>Support M&amp;A, financial advisory, and strategy teams in preparing client-ready documents.</li><li>Clearly articulate the firm&rsquo;s value proposition to senior executives and stakeholders.</li></ul>Market Intelligence &amp; Growth Support<ul><li>Conduct market and competitor research to inform business development strategies.</li><li>Contribute to marketing initiatives, campaigns, and thought leadership content.</li><li>Manage CRM pipeline tracking and ensure timely reporting of opportunities.</li></ul>Internal Collaboration<ul><li>Work closely with consultants and practice leads to align BD activities with delivery capabilities.</li><li>Contribute to internal knowledge-sharing and business development frameworks.</li></ul>Qualifications &amp; SkillsEducation<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Economics, Finance, or related field.</li><li>MBA or Master&rsquo;s degree preferred.</li></ul>Experience<ul><li>2&ndash;4 years&rsquo; experience in business development, consulting, corporate strategy, or client engagement.</li><li>Experience in professional services, consulting, or investment advisory firms is a strong advantage.</li></ul>Core Skills<ul><li>Strong networking, interpersonal, and relationship-building abilities.</li><li>Excellent communication and presentation skills with executive presence.</li><li>Understanding of consulting services, M&amp;A advisory, and strategic engagements.</li><li>Proficiency in MS Office (PowerPoint, Excel) and CRM tools (Salesforce, Zoho, HubSpot).</li><li>Knowledge of AI, LLMs, and digital engagement tools to enhance business development is a plus.</li><li>Bilingual fluency in English &amp; Arabic is mandatory.</li></ul>Career DevelopmentThis role offers a unique pathway into consulting, client engagement, and business leadership. Associates will work directly with consulting teams and senior leadership, gaining exposure to strategy, business development, and deal-making. High performers will have the opportunity to progress to Business Development Manager, Engagement Manager, or Client Partner roles.Job Type: Full-timePay: AED7,000.00 - AED10,000.00 per month

Business Development Associate

Walee Technologies

We are looking for a talented and highly organized Business Development Manager (BDM) responsible for forging effective relationships with brands, media-, creative-, digital-, and PR agencies in the United Arab Emirates (UAE - Dubai). Other responsibilities include, but are not limited to, building a high-performance and strategic business development, and handling the offering of the Walee platform to the highest levels of clients in the FMCG, entertainment, Government and many other verticals across UAE and GCC If you feel ready to join a rising growth company with a proven business model and track records, we would love to invite you to work with Walee.We are looking for a BDM who has: &#9679; Understanding of market targets and budgets, media industry, and new business development&#9679; Strong network in the advertising and media industry and direct clients in UAE and GCC&#9679; Ability to hit the road running and show an early impact on the business&#9679; A database of customers/prospects that can immediately be engaged to hit the ground running in UAE and GCC&#9679; Develop a network of contacts to attract new clients and oversee growth projects&#9679; Proven strategies and experience to attract clients successfully and the ability to negotiate to close business deals swiftly&#9679; Ability to nourish fruitful relationships, and to set up meetings with decision-makers within a limited timeframe&#9679; Generate sales projections and forecast revenue, in line with projected income&#9679; Passion for coming up with creative pitches and seeing through to fruition&#9679; Solid experience with digital culture, and knowledge of trends and innovation in the digital ecosystem (Social Media/Media/Advertising/Digital)&#9679; Skilled in managing a sales pipeline and sales CRM&#9679; Excellent organizational skills, with emphasis on priorities and goal setting&#9679; Passion for the creator/influencer Marketing and the creator economy/market&#9679; 5-7 min years of experience in media sales/media agency with account management/client servicing flair (ideal but not necessary), business development/growth and brand partnerships with solid experience across social media platforms, content marketing&#9679; Fluency in English and Arabic is a big plusYour responsibilities: &#9679; Client partner with ability to lead and win client business&#9679; Achieve and exceed the monthly and quarterly financial targets&#9679; Developing a sales pipeline which converts to revenue and budgets&#9679; Possess a strong understanding of our products, our competition in the industry and positioning&#9679; Supporting the MENA team on campaign pitches and campaign execution&#9679; Arranging as many meetings as possible with key decision-makers in UAE and GCC&#9679; Implementing strategies for winning new clients&#9679; Maintaining relationships with newly established clients&#9679; Assist with all projects administrative duties including contract set-up and maintenance, time approval, and issue accurate client reports and campaign payments (monthly, quarterly, annual) with a high degree of accuracy&#9679; Cross functional engagement with Influencer team, product and marketing to drive growth&#9679; Keeping up-to-date with social media trends&#9679; Being a thought leader and strategist to your clients&#9679; Monitor status and manage project to ensure on-time completion&#9679; Shaping together with your team the biggest influencer marketing platform in the MENA and AsiaA character that we are looking for: &#9679; A natural hunter who wants the opportunity to work for a fast-growing international growing company focused on the hottest marketing space and technology&#9679; Driven by exceeding revenue targets.&#9679; Think BIG&#9679; Has previously added incremental revenues to their accounts at an agency, marketing services of Media sales company by thinking differently and creatively&#9679; Team Player with positive communication skills&#9679; Is well-known and respected within the agency, advertising, and marketing communities&#9679; is an activator who is impatient and keen to take action, decisive and courageous&#9679; is an exceptional communicator &ndash; clear, consistent and persuasive&#9679; Is an early adopter of social media and is a practitioner of the various platforms&#9679; Disciplined, highly organized and self-motivated&#9679; Excellent project management and time management skills&#9679; Is excited by the challenge of last-minute, ad-hoc projects in addition to daily output&#9679; Ability to work under pressure and is a problem solver&#9679; Highest standard of accuracy and attention to detailIn return we offer&#9679; Competitive salary (Base salary and commission based on performance) &amp; Medical&#9679; Lots of independence and trust&#9679; Work in an engaged, dynamic and super friendly team culture&#9679; Improvement, training, self-development, and mentorship (you can learn as much as you want!)&#9679; Professional development in the B2B and SAAS sector&#9679; Start-up working environment - enthusiastic and dynamic&#9679; Career growth All applicants have to be permitted to work and be based in the UAEJob Type: Full-time

Business Development Specialist

CEVA

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
 
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
 
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
 
Client & Partner Communication: Liaise effectively with clients, global network offices, and shipping lines to negotiate and secure competitive freight rates.
 
Pricing Expertise: In-depth knowledge of air and sea freight pricing structures aligned with Incoterms.
 
Tender Management: Handle tender platforms for Aid & Relief logistics, including quoting, bid submissions, and securing new business.
 
Lead Generation: Identify and pursue new business opportunities through digital platforms and industry networks.
 
Data & Reporting: Maintain comprehensive records and reports for RFQs, QBRs, and MBRs.
 
Business Development: Demonstrate a proactive, growth-oriented mindset focused on generating and expanding business.
 
Communication Skills: Strong verbal and written communication abilities for internal coordination and client engagement.
 
Client Relationship Management: Build and nurture long-term relationships with clients to ensure satisfaction and repeat business.
 
Commercial Acumen: Solid understanding of commercial terms and conditions as per Incoterms, ensuring accurate and profitable pricing
 
As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.
 
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Control Tower Manager

Horizontal

<div>At Horizontal Digital, we hold ourselves to one key belief: You&rsquo;re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone. 
We use these values to fuel superior results: 
 
 
Lock arms
 
We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.
Show hustle
 
We&rsquo;re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.
Embrace change
 
From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what&rsquo;s next.
Elevate empathy
 
We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.
Never settle
 
We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas. 
 
But enough about us. Let&rsquo;s talk about you. 
 
As a Digital Engagement Strategist, you&rsquo;re equally comfortable operating at the strategic altitude and in the weeds of day-to-day delivery. You have a background in digital agencies and a track record of owning complex transformation programmes. You&rsquo;ve likely worn hats such as Product Manager, Digital Strategist, Project Manager or Client Partner&mdash;and you understand what it means to guide a client while getting work over the line.
You thrive on solving real business problems, building trust with senior stakeholders, and collaborating closely with creative and technical teams. You bring a rare combination of strategic acumen, delivery discipline and commercial instinct&mdash;alongside a curiosity for AI and emerging tech. And you&rsquo;re energised by face-to-face interaction: spending time on-site with the client, helping steer them through complexity.
The role blends four things:
<div><ul><li>Product Ownership: represent the product vision, shape roadmaps, and connect delivery to outcomes</li></ul>
<ul><li>Strategic Growth: identify new needs, shape upcoming work, and ensure commercial alignment</li></ul>
<ul><li>Client Relationship Leadership: act as the strategic counterpart to our clients, ensuring executive alignment and engagement</li></ul>
<ul><li>Pre-Sales &amp; New Business Leadership: lead strategic pre-sales engagements, shape early-stage delivery, and help win the right type of work by aligning our product and partnership vision with client ambition.</li></ul></div> 
What you&rsquo;ll do:
<ul><li>Act as the primary digital engagement lead across one or more strategic accounts&mdash;guiding clients through Discovery, Strategy, Design, Development and Delivery</li></ul>
<ul><li>Proactively identify improvement opportunities on live platforms, ensuring our work evolves through a Continuous Improvement (CI) mindset</li></ul>
<ul><li>Translate complex business needs into phased outcome-led roadmaps that guide both near-term delivery and long-term transformation</li></ul>
<ul><li>Act as the internal voice of the client and the external voice of the product - ensuring everything we deliver is connected to a clearly defined product vision, prioritised roadmap, and measurable business value</li></ul>
<ul><li>Provide clear strategic direction to delivery teams - partnering with Design, Tech, and Delivery Leads to ensure alignment on capacity, velocity, and value, while stepping back from day-to-day delivery management</li></ul>
<ul><li>Support clients in shaping go-to-market (GTM) strategies, service propositions, or business design initiatives - particularly during Discovery or early-phase engagements</li></ul>
<ul><li>Help shape commercial models and prioritisation trade-offs in partnership with clients - aligning budgets, ambition and investment phasing across multi-stage programmes.</li></ul>
<ul><li>Build credibility with senior stakeholders&mdash;offering a clear, structured point of view while flexing between corporate polish and startup hustle</li></ul>
<ul><li>Operate as a connector across disciplines: delivery, strategy, design, content, data and technology</li></ul>
<ul><li>Shape and steer multi-disciplinary teams to deliver experience-led digital transformation programmes</li></ul>
<ul><li>Lead workshops, stakeholder interviews and discovery engagements to uncover goals, pain points and opportunities</li></ul>
<ul><li>Work with technologists and platform specialists to determine the best in class technical solutions to business problems
</li></ul><ul><li>Support proposal writing, scoping and pre-sales activities</li></ul>
<ul><li>Maintain an informed POV on AI, emerging tech, composable platforms and customer experience best practices</li></ul> 
Who you are: 
You are a hybrid thinker and doer&mdash;someone with one foot in strategy, one in delivery. You&rsquo;re confident navigating complex client relationships, and you bring a sharp commercial lens to digital transformation programmes. You have and agency background with a history of time spent on-site with clients and you know how to build trust in the room. You have history of a variety of work in the UAE and have a strong professional network. 
You thrive when working across disciplines&mdash;creative, technical, strategic&mdash;and are equally comfortable whiteboarding ideas or writing a scope. You&rsquo;re curious about what&rsquo;s next in technology, passionate about customer experience, and collaborative by nature. You can pivot between the structure of large programmes and the pace of startup-style initiatives. You have excellent communication, organisation and presentation skills&mdash;and enjoy managing complexity with clarity. You thrive on on collaboration but know how to take ownership and drive outcomes. 
What you bring:
<ul><li>~10+ years of experience in digital strategy, product, delivery, or consultancy roles in an agency setting</li></ul>
<ul><li>Proven ability to lead complex transformation programmes and Continuous Improvement (CI) programmes.
</li></ul><ul><li>Strong understanding of agile-based and waterfall delivery models and are comfortable flexing between traditional and adaptive methodologies</li></ul>
<ul><li>Hands-on knowledge of DXP &amp; MarTech ecosystems and extensive experience working with at least one enterprise CMS (e.g. Sitecore, Adobe, Optimizely, Acquia, LifeRay) preferably with at least one relevant platform certification or qualificaiton</li></ul>
<ul><li>Confidence in managing senior stakeholders and leading difficult, high-stakes conversations</li></ul>
<ul><li>Experience spending meaningful time working on-site with clients and are comfortable committing to a hybrid working week of client-side office days, agency office days and working from home.
</li></ul><ul><li>Strong collaboration and communication skills&mdash;able to guide and inspire cross-functional teams</li></ul>
<ul><li>Experience with service blueprints, customer journey mapping and organisational change facilitation</li></ul>
<ul><li>Curiosity for AI, emerging technologies and evolving customer experience trends</li></ul>
<ul><li>Preferred experience industries such as hospitality, tourism, logistics or transport</li></ul>
<ul><li>Two recent case studies you can share in interview to demonstrate your impact</li></ul> 
If this sounds like you, we&rsquo;d love to meet. We&rsquo;re looking for smart, grounded, pragmatic strategists who want to make a difference. 
<div>The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</div></div>

Digital Engagement Strategist

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