receptionist

account manager

admin receptionist

customer experience lead

customer service executive

client relations coordinator

Elite Overseas Building Contracting

Hostess &amp; CoordinatorAdministration / Front Office / Client RelationsReporting to : Operations Manager / Administration Manager / Project ManagerJob PurposeThe Hostess &amp; Coordinator is responsible for professionally welcoming visitors, clients, and guests while coordinating administrative and operational support activities within the organization. The role ensures smooth front office operations, maintains positive customer relations, and supports internal coordination between departments, clients, suppliers, and site teams.Key ResponsibilitiesFront Office &amp; Reception Duties<ul><li>Welcome and assist visitors, clients, vendors, and employees in a professional and courteous manner.</li><li>Maintain reception and waiting areas in a clean, organized, and presentable condition.</li><li>Answer and direct incoming phone calls, emails, and inquiries efficiently.</li><li>Make and carry hot/cold beverages as per the client request.</li><li>Manage visitor registration and maintain visitor logs as per company procedures.</li><li>Coordinate meeting room bookings and arrange refreshments when required.</li></ul>Coordination &amp; Administrative Support<ul><li>Coordinate between departments, project teams, suppliers, and clients for daily operational requirements.</li><li>Assist management in scheduling meetings, appointments, and site visits.</li><li>Prepare and maintain records, reports, correspondence, and filing systems.</li><li>Support HR and administration activities including onboarding coordination, document collection, and employee communication.</li><li>Follow up on pending tasks, approvals, and operational requirements.</li><li>Maintain office supplies inventory and coordinate procurement requests.</li></ul>Customer Service &amp; Communication<ul><li>Handle client and customer inquiries professionally and maintain positive relationships.</li><li>Ensure timely communication and coordination with internal and external stakeholders.</li><li>Assist in organizing company events, meetings, staff gatherings, and client visits.</li><li>Support management with hospitality arrangements for VIP guests and visitors.</li></ul>Operational Support<ul><li>Coordinate transportation, accommodation, or logistics arrangements when required.</li><li>Assist project/site teams with administrative coordination and documentation.</li><li>Ensure confidentiality of company information and records.</li><li>Support implementation of company policies, procedures, and office standards.</li></ul>Accountability<ul><li>Professional handling of visitors, clients, and guests.</li><li>Accuracy and timely completion of coordination and administrative tasks.</li><li>Proper maintenance of records, schedules, and communication.</li><li>Maintaining professional appearance and behavior at all times.</li><li>Ensuring smooth front office and coordination operations.</li><li>Compliance with company policies, UAE labor laws, and health &amp; safety requirements.</li></ul>Role RequirementsEducational Qualification<ul><li>Diploma or Bachelor&rsquo;s Degree in Administration, Hospitality, Business Management, or related field.</li></ul>Experience<ul><li>Minimum 2&ndash;5 years of experience in front office, customer service, hospitality, or coordination roles.</li><li>UAE/GCC experience preferred.</li></ul>Pay: AED5,000.00 - AED5,500.00 per monthLanguage:<ul><li>Italian (Required)</li><li>French (Required)</li><li>German (Required)</li><li>Spanish (Preferred)</li><li>Ukrainian (Preferred)</li><li>Portuguese (Preferred)</li><li>Romanian (Preferred)</li><li>Greek (Preferred)</li></ul>Work Location: In person

Hostess / Administrator

Time Express Parcels

Job Title: Key Account ManagerCompany: Time Express Parcels Location: Dubai, UAE Job Type: Full-TimeJob OverviewTime Express Parcels is seeking a high-performing Key Account Manager to manage and strengthen our most valuable client relationships. In this role, you will act as the primary strategist, operational lead, and growth driver for your assigned portfolio. You will oversee the complete client lifecycle, from onboarding to long-term retention, while building and managing the personnel required to support these accounts effectively.Key ResponsibilitiesClient Onboarding &amp; Retention<ul><li>Lead the seamless onboarding process for new enterprise-level clients</li><li>Establish clear Key Performance Indicators (KPIs) during the kickoff phase</li><li>Conduct regular performance reviews to ensure account health and client satisfaction</li></ul>Customer Relations &amp; Escalation Management<ul><li>Serve as the primary and trusted point of contact for key stakeholders</li><li>Resolve complex, high-priority client escalations professionally and efficiently</li><li>Identify root causes of operational issues and implement corrective actions to prevent recurrence</li></ul>Account Growth &amp; Profitability<ul><li>Identify and execute upselling and cross-selling opportunities within assigned accounts</li><li>Protect and improve account profitability through strategic pricing and cost management</li><li>Accurately forecast monthly, quarterly, and annual revenue streams</li></ul>Personnel Hiring &amp; Team Leadership<ul><li>Recruit, interview, and hire dedicated personnel to support client accounts</li><li>Train, mentor, and manage team members to ensure excellent service delivery</li><li>Conduct performance evaluations and support employee career development</li></ul>Qualifications<ul><li>Experience: 5+ years of experience in Account Management, Client Relations, or Logistics/Express Courier Management</li><li>Leadership: Proven track record of hiring, building, and managing high-performing teams</li><li>Financial Acumen: Strong understanding of account P&amp;L, margins, and revenue growth</li><li>Problem Solving: Excellent negotiation skills with experience handling high-level client escalations</li><li>Communication: Fluent in English with strong presentation, communication, and stakeholder management skills</li></ul>Application Question(s):<ul><li>Do you have experience managing key or enterprise accounts?</li><li>Have you worked in logistics, courier, or express delivery operations?</li><li>How many team members have you managed?</li><li>How soon can you join?</li></ul>Work Location: In person

Key Account Manager

Alpago

<div>
 
 Alpago Group is a leading ultra-luxury real estate and lifestyle company based in Dubai, renowned for delivering some of the region&rsquo;s most exclusive high-end residential developments and bespoke client experiences.
 
 
 We are seeking a polished, relationship-driven professional to join our team in a client-facing position focused on delivering an exceptional experience for Ultra High Net Worth Individuals (UHNWIs).
 
 
 
 
 
 This role is ideal for someone from a luxury hospitality, private members club, lifestyle, concierge, aviation, or premium client relations background who is passionate about creating meaningful relationships and delivering world-class service.
 
 
 The successful candidate will act as a key representative of Alpago Group, supporting private clients throughout their journey and ensuring a seamless, personalised, and highly professional experience.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Build and maintain strong long-term relationships with high-net-worth and ultra-high-net-worth clients
 </li>
 <li>
 Deliver an exceptional client experience aligned with Alpago Group&rsquo;s luxury standards
 </li>
 <li>
 Act as a brand ambassador and key point of contact for VIP clientele
 </li>
 <li>
 Coordinate private meetings, viewings, events, and hospitality experiences
 </li>
 <li>
 Support clients with personalised assistance and relationship management throughout their journey
 </li>
 <li>
 Work closely with internal teams to ensure seamless communication and execution
 </li>
 <li>
 Maintain the highest level of professionalism, confidentiality, and discretion at all times
 </li>
 <li>
 Represent Alpago Group at exclusive networking events and luxury lifestyle functions
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Previous experience within luxury hospitality, private members clubs, VIP relations, concierge, luxury lifestyle, aviation, or premium client experience environments
 </li>
 <li>
 Exceptional communication and interpersonal skills
 </li>
 <li>
 Highly polished, professional, and presentable
 </li>
 <li>
 Strong understanding of luxury service standards and UHNW clientele
 </li>
 <li>
 Relationship-focused mindset with excellent networking abilities
 </li>
 <li>
 Comfortable working in a fast-paced, high-expectation luxury environment
 </li>
 <li>
 Fluent English required; additional languages are advantageous
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Opportunity to work with one of Dubai&rsquo;s leading ultra-luxury brands
 </li>
 <li>
 Exposure to UHNW international clientele
 </li>
 <li>
 A highly professional and luxury-focused environment
 </li>
 <li>
 Competitive salary package with flexibility depending on experience and profile
 </li>
 <li>
 Long-term growth opportunities within an expanding luxury group
 </li>
 </ul>
 
 
</div>

Private Client Experience Executive

Mediaac Advertising

Job Title: Event and Sales Coordinator - Female Pay: 2,500.00 (AED) &ndash; 3,500.00 (AED) per month Location: Dubai, UAE Job Type: Full-time Work Location: In personAbout the RoleWe are looking for two organized and client-focused Event and Sales Coordinators to join our growing team in Dubai. You will work on diverse corporate and commercial projects, supporting both event execution and sales activities including corporate gatherings, brand activations, product launches, exhibitions, and property showcases.Key Responsibilities<ul><li>Coordinate and execute events including:</li><li>Corporate meetings, conferences, and networking sessions</li><li>Product launches, exhibitions, and brand activations</li><li>Social media&ndash;driven events and influencer gatherings</li><li>Property/real estate open houses and client appreciation events</li><li>Assist the sales team with lead generation, client follow-ups, and proposal preparation.</li><li>Communicate with vendors, venues, and suppliers to ensure seamless event logistics.</li><li>Prepare event rundowns, checklists, and on-site coordination sheets.</li><li>Manage RSVP lists, guest registration, and post-event feedback collection.</li><li>Support sales administration including updating CRM, preparing quotations, and sending contracts.</li><li>Ensure all events align with client branding and company sales goals.</li><li>Handle on-site event setup, guest reception, and coordinator duties during events.</li><li>Sales suport and Schedule and attend meeting with the clint.</li></ul>Requirements<ul><li>Proven experience in event coordination, sales support, or a similar client-facing role.</li><li>Strong organizational and multitasking skills.</li><li>Excellent verbal and written communication skills in English (Arabic is a plus).</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.</li><li>Ability to work under tight deadlines and manage multiple events simultaneously.</li><li>Professional, presentable, and customer-service oriented.</li><li>Valid UAE driving license (preferred but not mandatory).</li></ul>Schedule &amp; Benefits<ul><li>Salary: 2,500 &ndash; 3,500 AED/month</li><li>Benefits: Visa + medical insurance (as per UAE labor law)</li><li>Availability: Immediate</li></ul>Additional Full-Time Duties<ul><li>Maintain event supplies, marketing materials, and sales documents.</li><li>Assist in pre-event planning (venue sourcing, vendor coordination, guest lists).</li><li>Travel to client locations and event venues across Dubai and other emirates.</li></ul>Pay: AED2,500.00 - AED3,500.00 per monthWork Location: In person

Event Coordinator

Enrologies Global Consultancy

Hiring: Legal Assistant / Client Intake SpecialistLocation: Dubai, UAESalary: AED 5,000 per monthEmployment Type: Full-TimeWe are looking for a proactive and professional Legal Assistant / Client Intake Specialist to join our team in Dubai.Key Responsibilities:Handle client inquiries via phone, WhatsApp, and emailFollow up with leads and convert them into consultationsSchedule appointments and maintain client recordsAssist lawyers with administrative and client-related tasksEnsure prompt and professional communication with prospective clientsRequirements:Strong communication and interpersonal skillsExperience in customer service, sales, legal assistance, or client relationsFluent in EnglishRussian-speaking candidates are preferred (all nationalities welcome)Well-organized, professional, and detail-orientedBased in Dubai or willing to relocateTo Apply: Please send your CV via WhatsApp or email.Russian speakers are highly encouraged to apply.Pay: AED3,000.00 - AED5,000.00 per monthWork Location: In person

Marketing Assistant

Cheqpoint Tech Trading LLC

CheqPoint Tech Trading LLC Location: Dubai, UAEPosition: Full-Time | On-Site Salary: AED 3,000 - 5,000 (negotiable based on technical knowledge and relevant experience). [This salary package includes basic + allowance, all other terms as per MOHRE guidelines]About CTTCheqPoint Tech Trading LLC is the authorised field service and reseller installation partner for Atlantic brand water heaters in the UAE. We operate in a fast-paced, technically demanding environment &mdash; managing warranty claims, field dispatch, client communications, and installation coordination across Dubai and beyond. This is a small, high-accountability team where every person's output is visible and matters.The RoleWe're looking for a Water Heater After-Sales Service Specialist who is equal parts organised administrator, confident communicator, and technically fluent operator. This is the nerve centre of our service operation &mdash; you will be the first point of contact for clients, the link between the field team and management, and the person responsible for ensuring no ticket falls through the cracks.This is not a passive desk job. You will be coordinating technicians who need to be pushed, diagnosing and finding solutions for problems, upselling clients who call in expecting nothing, and maintaining data that the entire billing and warranty cycle depends on.What You'll DoTicket &amp; Job Management<ul><li>Receive, log, and assign all inbound service calls, warranty claims, and installation inquiries with zero data entry errors</li><li>Generate job reference numbers, track ticket status end-to-end, and update job files in real time</li><li>Scan and file all handwritten service reports, commissioning documents, and client paperwork into the correct digital job folders</li><li>Maintain the master job register across both the Atlantic service unit and reseller installation pipeline</li></ul>Field Dispatch &amp; Technician Coordination<ul><li>Schedule and dispatch field technicians based on job priority, location, and skill requirement</li><li>Follow up actively with technicians on ETAs, job completion, and report submission &mdash; this team needs chasing, not nudging</li><li>Coordinate parts availability and vehicle readiness before dispatch</li><li>Escalate field issues to the senior engineer when jobs exceed scope</li></ul>Client Communication &amp; Service Upsell<ul><li>Handle inbound calls and WhatsApp inquiries professionally, gathering correct technical details from clients who may not know what they're describing</li><li>Triage warranty vs. paid service eligibility based on standard criteria and escalate edge cases</li><li>Identify and act on upsell opportunities &mdash; converting warranty visit clients into paid service customers where applicable (proven track record here is a strong plus)</li><li>Manage client expectations on timelines, technician arrival, and job outcomes</li></ul>Documentation &amp; Reporting<ul><li>Ensure all job data &mdash; labour hours, parts used, client details, service type &mdash; is accurately captured in the system at the time of closure</li><li>Support invoice compilation by maintaining clean, complete ticket logs</li><li>Handle office administrative tasks: licence renewals, portal updates, certification renewals, document control</li></ul>What We're Looking ForTechnical Aptitude (Non-Negotiable)<ul><li>Solid working knowledge of water heaters, HVAC systems, or electrical/electronic equipment</li><li>Ability to understand and speak intelligently about product issues with both clients and technicians</li><li>Comfortable reading service reports, identifying intervention types, and spotting gaps in documentation</li></ul>Customer Handling<ul><li>Demonstrated experience managing customers in technical service environments &mdash; not just taking messages, but resolving, redirecting, and retaining</li><li>Calm under pressure; able to de-escalate frustrated clients and maintain professionalism at all times</li><li>Prior experience where handling difficult clients led to a measurable outcome (renewal, upsell, 5-star review, etc.) is highly valued</li></ul>Data &amp; Systems<ul><li>Data entry accuracy must be at 100% &mdash; our billing and warranty claims depend entirely on what you log</li><li>Proficient with office applications: Google Sheets, Excel, CRM or job management tools, WhatsApp Business, email</li><li>Quick learner on bespoke internal systems (we use a custom quoting and invoice tool)</li></ul>Coordination &amp; Execution<ul><li>Experience coordinating field teams or mobile workers &mdash; you know how to get people moving without being ignored</li><li>Organised enough to run multiple open jobs simultaneously without losing track of any</li><li>Proactive: you flag problems before they become delays, not after</li></ul>Languages<ul><li>English and Hindi: mandatory &mdash; you will be communicating with clients, technicians, and management across all three daily</li><li>Arabic: a strong plus &mdash; a meaningful portion of our client base is Arabic-speaking and being able to engage them directly is a real advantage</li></ul>Who can Apply?People who have had some experience in one or more of the below roles:<ul><li>Project coordinators</li><li>Project Engineers</li><li>Application Engineers</li><li>Technical Sales Engineers</li><li>Inside Sales Engineers</li><li>Maintenance Planner / Scheduler</li><li>Field Service Engineer (junior or transitioning out of field)</li><li>MEP Site Coordinator</li><li>AMC (Annual Maintenance Contract) Coordinator</li><li>Facilities Management Coordinator</li><li>After-Sales Service Executive</li><li>Service Desk Coordinator (MEP/HVAC background)</li><li>Helpdesk MEP Technician (hardware/equipment)</li></ul>Nice to Have<ul><li>Prior experience in field service coordination within MEP, HVAC, plumbing, or electrical trades in the UAE</li><li>Proven examples of converting a warranty or complaint call into a paid service engagement</li><li>Familiarity with Atlantic, Daikin, Rheem, or similar brand service ecosystems</li><li>Arabic fluency</li></ul>What You Get<ul><li>A clearly defined, high-impact role within a growing specialist service unit</li><li>Direct exposure to senior technical and management decision-making</li><li>Opportunity to grow into a Service Operations Lead as the team scales</li><li>Competitive salary commensurate with experience</li></ul>Equal Opportunity: We welcome applications from all suitable candidates. Selection will be based on skills, experience, attitude and ability to perform the job.Pay: AED3,000.00 - AED5,000.00 per monthWork Location: In person

Water Heater After-Sales Service Specialist

SUMER CONTRACTING COMPANY L.L.C

Job SummaryWe are seeking a qualified and experienced MEP Coordinator to join our team immediately. The successful candidate will be responsible for coordinating all Mechanical, Electrical, and Plumbing (MEP) activities across project sites, The role requires strong technical knowledge, excellent coordination skills, and hands-on site experience.Key Responsibilities<ul><li>Coordinate and manage all MEP-related activities in line with project requirements</li><li>Review MEP drawings, shop drawings, material submittals, and method statements</li><li>Ensure proper coordination between Operational Manager, Project Manager ,Consultant and Client representative</li><li>Liaise with consultants, Client, subcontractors, and site teams for smooth execution</li><li>Monitor MEP installation works to ensure compliance with approved drawings, specifications, and quality standards</li><li>Attend coordination meetings, site meetings, and progress review meetings</li><li>Identify and resolve technical issues and site challenges promptly</li><li>Support inspections, testing, commissioning, and final handover of MEP systems</li><li>Ensure adherence to project schedules, safety regulations, and company standards</li><li>Prepare progress reports and provide updates to the Project Manager</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s Degree or Diploma in Mechanical Engineering, Electrical Engineering, or related field</li><li>Minimum 5 years of proven experience as an MEP Coordinator in construction projects in UAE.</li><li>Strong knowledge of Mechanical, Electrical, and Plumbing systems</li><li>Experience in reviewing and coordinating MEP drawings and site execution</li><li>Proficiency in AutoCAD; knowledge of BIM tools such as Revit or Navisworks is an advantage</li><li>Good understanding of construction standards, codes, and safety practices</li><li>Strong communication, coordination, and problem-solving skills</li><li>Ability to work under pressure and meet tight deadlines</li><li>Candidates must be available to join immediately</li></ul>Preferred Skills<ul><li>Experience in commercial, residential, or high-rise building projects</li><li>Strong organizational and reporting skills</li><li>Team-oriented with the ability to coordinate multiple stakeholders</li></ul>What We Offer<ul><li>Competitive salary package (based on experience)</li><li>Opportunity to work on challenging and prestigious projects</li><li>Professional growth and career development</li><li>Supportive and professional work environment</li></ul>Job Type: Full-timeWork Location: In person

MEP Coordinator

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