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client relations specialist

Talent 360 ME

<div>
 An Award-Winning Design Studio specializing in architecture, interior, and landscape design &mdash; is expanding its team!
 
 
 Renowned for innovation and excellence, we turn unique visions into remarkable spaces that inspire.
 
 
 We&rsquo;re looking for a Client Relations Specialist who will play a key role in shaping client experiences and ensuring strong, long-lasting partnerships.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Act as the primary contact point for clients, providing seamless communication and top-notch support.
 </li>
 <li>
 Build and nurture trust-based, long-term relationships with clients.
 </li>
 <li>
 Understand client needs deeply and coordinate with internal teams to deliver tailored solutions.
 </li>
 <li>
 Handle client inquiries, requests, and feedback with speed, empathy, and professionalism.
 </li>
 <li>
 Align client expectations with project deliverables, ensuring clarity and satisfaction at every stage.
 </li>
 <li>
 Provide regular updates, reports, and follow-ups throughout the project lifecycle.
 </li>
 <li>
 Proactively assist in resolving concerns to maintain exceptional satisfaction and loyalty.
 </li>
 <li>
 Contribute ideas and actions that enhance the client experience and strengthen our brand reputation.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Communications, Marketing, or related field.
 </li>
 <li>
 From 2-4 years of experience in Sales and client relations.
 </li>
 <li>
 Proven track record in sales, business development, or account management (preferably in design, real estate, or luxury industries).
 </li>
 <li>
 Excellent command of English (written and spoken).
 </li>
 <li>
 Strong interpersonal skills, professionalism, and the ability to manage multiple priorities with ease
 
 
 
 </li>
 </ul>
 
 Industry:
 
 Architecture &amp; Design.
 
 
 
 Location:
 
 Heliopolis, Cairo
 
 
 
 Working Days:
 
 Sunday &ndash; Thursday
 
 
 
 Working Hours:
 
 10:00 AM &ndash; 6:00 PM
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Social &amp; Medical Insurance.
 </li>
 <li>
 Friendly, collaborative work environment.
 </li>
 <li>
 Ongoing Learning &amp; Development opportunities
 </li>
 <li>
 Exposure to prestigious projects and creative talent
 </li>
 <li>
 Additional benefits and perks
 
 
 
 </li>
 </ul>
 📩 If you&rsquo;re passionate about building relationships and thrive in a creative, design-driven environment, we&rsquo;d love to hear from you!
</div>

Client Relations Specialist

TheDar.AI

<div>
 
 Job Description:
 
 
 
 
 <ol>
 <li>
 Serve as the key contact for enterprise and agency clients
 </li>
 <li>
 Support clients across onboarding, training, and implementation of the tool.
 </li>
 <li>
 Handle inquiries and requests from customers &amp; end-users and address their needs
 </li>
 <li>
 Conduct regular meetings with C-suite executives and marketing leaders across leading organizations.
 </li>
 <li>
 Generate progress reports for clients and senior leaders within the organization
 </li>
 <li>
 Identify upsell and cross-sell opportunities and work closely with internal teams to close them.
 </li>
 <li>
 Set up client accounts (non-technical)
 </li>
 </ol>
 
 
 
 
 Job Requirements:
 
 <ol>
 <li>
 Bachelor&rsquo;s degree in marketing, Business Management, or a related field.
 </li>
 <li>
 Ability to build and maintain strong client relationships
 </li>
 <li>
 Excellent communication, presentation, and interpersonal skills, confident engaging with C-suite executives and senior stakeholders.
 </li>
 <li>
 Highly organized and detail-oriented, able to manage multiple client accounts and deadlines efficiently.
 </li>
 <li>
 A people person and a team player, this is a networking role that thrives on connection and communication.
 </li>
 <li>
 Quick and adaptive learner, eager to grow in a fast-paced environment.
 </li>
 <li>
 Strong collaboration skills
 </li>
 <li>
 Fluent in English and Arabic (both written and spoken)
 </li>
 <li>
 Owning a car is required
 </li>
 </ol>
</div>

Junior Client Relations & Business Development

Azadea Group

<div>
 
 
 Job Purpose:
 
 
 
 The Government Relations Specialist is responsible for coordinating and managing all activities related to public authorities, ensuring a smooth administration process. This includes visa processing, trade license issues, legal permits, sponsorship relations, and interactions with ministries (Labor, Immigration, Health, etc.).
 
 
 
 
 
 
 Responsibilities:
 
 
 
 - Participate in continuously improving related processes and procedures to ensure optimal customer service in the department.
 
 
 - Submit requests for issuance and renewal of all legal permits (municipality, advertisement signage, sale permits, commerce, fire department, civil information, health, etc.), and follow up with the appropriate public authorities to ensure timely issuance.
 
 
 - Build and maintain a strong network of relations with government employees to facilitate efficient processing of requests.
 
 
 - Process employees&rsquo; National Social Security registrations or end-of employment procedures. Schedule monthly payments of family allowances and ensure deadlines are met with governmental departments.
 
 
 - Submit all updated salaries to the government in the appropriate format as required.
 
 
 - Follow up on visa issuance and cancellation, work permits, residence permits, social security (where applicable), and repatriation documents to ensure they are promptly processed through appropriate authorities.
 
 
 - Execute the entire statutory license application process for all new stores, either directly or through third parties, and maintain relationships with all statutory bodies upon completion.
 
 
 
 
 
 
 Qualifications:
 
 
 
 - Fluency in English and Arabic.
 
 
 - Proficiency in MS Office.
 
 
 - Relevant knowledge of labor law and visa processes.
 
 
 -Two to four years of experience in Administration, or a similar role.
 
</div>

Government Relations Specialist

geidea

<div>
 
 Established in 2008,
 
 Geidea
 
 epitomizes customer focused empowerment and commercial success through continuous innovation.
 
 Geidea
 
 makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market.
 
 
 
 
 
 Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking:
 
 
 www.geidea.net
 
 
 
 
 
 
 
 To maintain competitive advantage as we grow, we are currently looking for a new
 
 Customer Success Specialist:
 
 
 
 
 
 
 
 Job purpose:
 
 
 
 
 
 
 As a
 
 Customer Success Specialist
 
 at Geidea, you will be the key driver in ensuring the satisfaction and long-term success of geideas&rsquo; clients. Acting as the primary point of contact, you will oversee the entire customer lifecycle and ensuring a smooth experience by providing tailored onboarding, support, and guidance&mdash;driving retention, satisfaction, and operational efficiency.
 
 
 
 
 
 
 Key accountabilities and decision ownership:
 
 
 
 
 
 
 
 Client Journey Ownership:
 
 
 <ul>
 <li>
 Oversee the entire client lifecycle, Assuring smooth Client onboarding and ensure smooth adoption for our platform and assure its meeting their business needs.
 </li>
 </ul>
 
 
 Client Advocacy and Feedback:
 
 
 <ul>
 <li>
 Act as a client advocate by collecting and providing data-driven, insightful feedback to internal teams, ensuring the client&rsquo;s needs are met and issues are addressed. Conduct regular check-ins and business reviews to showcase value and gather feedback.
 </li>
 </ul>
 
 
 Issue Resolution Management:
 
 
 <ul>
 <li>
 Manage and resolve client requests, product bugs, client issues, Integrations and feature requests by coordinating with relevant teams and ensuring timely and satisfactory resolutions.
 </li>
 </ul>
 
 
 Onsite Visits and Actionable Feedback:
 
 
 <ul>
 <li>
 Conduct regular onsite visits with clients to provide personalized support, address product concerns, gather feedback, and build strong relationship with customers.
 </li>
 </ul>
 
 
 Churn management:
 
 
 <ul>
 <li>
 Monitor usage and engagement data to identify at-risk accounts and take action to reduce churn. Proactively manage a portfolio of accounts to drive
 
 customer retention
 
 and satisfaction and always act as the main point of contact for customers.
 </li>
 </ul>
 
 
 Cross/Up-Selling Opportunities:
 
 
 <ul>
 <li>
 Identify and pursue
 
 upselling
 
 and expansion opportunities, such as premium features, additional branches, selling add Ons or integrations by understanding customer&rsquo;s daily operations and being able to identify what will ease their daily activities.
 </li>
 </ul>
 
 
 Renewal and Offboarding:
 
 
 <ul>
 <li>
 Manage contract renewals and collections, ensuring client retention, while also handling offboarding processes with a focus on collecting customer experience surveys and analysing results to identify root causes for offboarding.
 </li>
 </ul>
 
 
 
 
 
 Must Have Technical / Professional Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, or a related field.
 </li>
 <li>
 1&ndash;3 years of experience in
 
 Customer Success
 
 ,
 
 Account Management
 
 , or
 
 Onboarding
 
 within a SaaS or FinTech environment preferably F&amp;B Industry.
 </li>
 <li>
 Proven experience of customer success, account management, or a similar client-facing role, preferably in the SaaS industry.
 </li>
 <li>
 Strong understanding of POS systems and cloud-based technologies.
 </li>
 <li>
 Customer-focused mindset with a passion for delivering exceptional service.
 </li>
 <li>
 Excellent communication and relationship-building skills with a customer-first mindset
 </li>
 <li>
 Experience identifying and executing
 
 upsell
 
 or
 
 expansion opportunities
 
 within existing accounts
 </li>
 <li>
 Track record in
 
 reducing churn rates
 
 and driving
 
 customer retention.
 
 </li>
 </ul>
 
 
 
 
 Join our dynamic team as a
 
 Customer Success Specialist
 
 and contribute to our FinTech mission of releasing cutting-edge financial products into the market. Apply your project management skills, collaborate with cross-functional teams, and shape the future of the payments industry.
 
 
 
 
 
 
 Our values
 
 guide how we think and act - They describe what we care about the most.
 
 
 
 
 
 
 Customer first
 
 - It&rsquo;s embedded in our design thinking and customer service approach.
 
 
 
 Open
 
 - Openness allows us to constantly improve and evolve.
 
 
 
 Real
 
 - No jargon and no excuses!
 
 
 
 Bold
 
 - Constantly challenging ourselves and our way of thinking.
 
 
 
 Resilient
 
 &ndash; If we fail, we bounce back stronger than before
 
 
 
 Collaborative
 
 - We know that we can achieve a lot more as a team.
 
 
 
 
 
 We are changing lives by constantly striving for a better solution.
 
</div>

Customer Success Specialist

DeFacto

<div>
 
 
 DeFacto is looking for a Procurement Specialist, the job is based in Egypt Cairo Office, and will be responsible for all procurement functions of the entire Egypt.
 
 
 If qualifications and basic functions we are looking for suit you, then come and Join DeFacto.
 
 
 
 
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 &middot; Bachelor&rsquo;s degree in Business Administration, or relevant fields.
 
 
 &middot; At least 5 years indirect procurement experience.
 
 
 &middot; Having business mindset and contracting &amp; negotiation skills.
 
 
 &middot; Must have strong reporting, analytics, planning communication and problem-solving skills.
 
 
 &middot; Self-disciplined, result-oriented team player with planning and organizational skills
 
 
 &middot; Must be able to conduct necessary visits to south Iraqi cities where DeFacto Stores are based.
 
 
 
 
 
 
 Main Responsibilities:
 
 
 
 &middot; Regional Procurement professional, leading both local and regional procurement projects/tenders, running RFIs/RFQs/RFPs with using tools like 7 steps of strategic sourcing, TCO (Total cost of ownership), cost breakdown etc.,
 
 
 &middot; Building and maintaining strong relationships with key suppliers and internal stakeholders,
 
 
 &middot; Having an analytical and methodical approach to fully understand all category areas and analyze the market and industry data to influence solutions to support the procurement strategies which fulfil business requirements.
 
 
 &middot; Negotiating on the scope of commercial, technical, and legal terms like cost/ payment/ delivery/warranty/service agreements,
 
 
 &middot; To ensure adherence to corporate requirements, procedures and contracts
 
 
 &middot; Carrying out supplier relations and conducting supplier research on a regular basis for current and new purchases
 
 
 &middot; Developing alternative products and suppliers by conducting market research,
 
 
 &middot; Responsible for domestic and international purchasing processes,
 
 
 &middot; Conducting yearly evaluation of suppliers/vendors for projects and procuring product/services
 
 
 
</div>

Procurement Specialist -Egypt

Shift Twice LLC

<div>
 🚀
 
 We&rsquo;re hiring &mdash; Sales Specialist | Cairo (Hybrid)
 
 
 Shift Twice is expanding! We&rsquo;re looking for a
 
 Sales Specialist
 
 to join our team and drive growth for our
 
 IT &amp; ERP solutions
 
 in the Egyptian market.
 
 
 If you&rsquo;re passionate about
 
 technology sales
 
 , have strong
 
 B2B experience
 
 , and love closing deals &mdash; this role is for you!
 
 
 What You&rsquo;ll Do:
 
 <ul>
 <li>
 Identify, approach, and manage potential B2B clients.
 </li>
 <li>
 Present and promote our
 
 IT &amp; ERP services
 
 to decision-makers.
 </li>
 <li>
 Handle the
 
 full sales cycle
 
 &mdash; from prospecting and demos to negotiation and closing.
 </li>
 <li>
 Maintain excellent client relationships and achieve monthly targets.
 </li>
 <li>
 Collaborate with internal teams to ensure customer satisfaction.
 </li>
 </ul>
 
 What You&rsquo;ll Need:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field.
 </li>
 <li>
 2&ndash;4 years of proven experience in
 
 B2B or IT solution sales
 
 .
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Target-driven, proactive, and self-motivated.
 </li>
 <li>
 Familiarity with ERP, SaaS, or technology services is a plus.
 </li>
 </ul>
 
 Work Conditions:
 
 
 📍 Full-time | Hybrid &mdash; Cairo, Egypt
 
 
 Join a team that&rsquo;s reshaping how businesses use
 
 IT &amp; ERP technology
 
 to grow.
 
 
 
 
 <ul>
 <li>
 
 #Sales #Hiring #ERP #ITSolutions #BusinessDevelopment #B2B #AccountManagement #SaaS #CairoJobs #EgyptJobs #HybridWork #ShiftTwice
 
 </li>
 </ul>
</div>

Sales Specialist

Dimofinf

<div>
 
 
 Company Description
 
 
 
 Dimofinf is a leading software house with a strong reputation for delivering innovative technology solutions to clients across various industries. With a focus on cutting-edge software development and a commitment to excellence, Dimofinf is dedicated to providing high-quality services that meet and exceed client expectations.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Search Engine Optimization (SEO) Specialist located in Nasser City. The SEO Specialist will be responsible for performing keyword research, conducting SEO audits, link building, and on-page SEO tasks. The role also involves analyzing web analytics to improve the website&rsquo;s search engine ranking and overall performance.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Develop and implement comprehensive SEO strategies to increase organic search traffic and improve website rankings.
 </li>
 <li>
 Conduct keyword research and analysis to identify opportunities for content optimization and improvement.
 </li>
 <li>
 Optimize website content, meta tags, and other on-page elements to enhance search engine visibility.
 </li>
 <li>
 &nbsp;Monitor and analyze website performance metrics using tools such as Google Analytics, Search Console, SEMrush, and screaming frog
 </li>
 <li>
 Collaborate with content creators and web developers to ensure SEO best practices are implemented.
 </li>
 <li>
 Stay up-to-date with the latest trends and best practices in SEO and search engine algorithms.
 </li>
 <li>
 Perform regular SEO audits and provide recommendations for improvement.
 </li>
 <li>
 Track and report on SEO performance, including keyword rankings, organic traffic, and conversion rates.
 </li>
 <li>
 &nbsp;Identify and troubleshoot technical SEO issues that may impact website performance.
 </li>
 <li>
 write original content for webpages - tailored for the target audience
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, Communications, or related field.
 </li>
 <li>
 3-5 years of proven experience as an SEO Specialist or similar role.
 </li>
 <li>
 Strong Knowledge of SEO/SEM
 </li>
 <li>
 In-depth knowledge of SEO techniques, tools, and best practices.
 </li>
 <li>
 Proficiency in Google Analytics, Search Console, and other SEO tools.
 </li>
 <li>
 Strong analytical skills and the ability to interpret data and metrics.
 </li>
 <li>
 Excellent communication and collaboration skills.
 </li>
 <li>
 Detail-oriented with a focus on delivering high-quality results.
 </li>
 <li>
 Experience with website optimization and content management systems.
 </li>
 <li>
 Certifications in SEO or related fields are a plus.
 </li>
 </ul>
</div>

Search Engine Optimization Specialist

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