customer service representative Jobs in Rawalpindi

customer service representative

customer sales representative Jobs in Rawalpindi

customer sales representative

client relationship manager (social media agency expert) Jobs in Rawalpindi

client relationship manager (social media agency expert)

client success executive Jobs in Rawalpindi

client success executive

customer relationship manager (crm) Jobs in Rawalpindi

customer relationship manager (crm)

client relations specialist

Al Rehman Communication LLC

<div>
 
 We are currently seeking an Associate &ndash; Client Relations to support our client in various administrative tasks and ensure smooth office operations. This role focuses on providing timely assistance to meet the needs of premier clients. The individual will be responsible for delivering excellent customer service, efficiently handling inquiries, and effectively managing day-to-day tasks. Additionally, they will collaborate on various projects, ensuring tasks are completed on schedule, and provide support for minimal legal work as needed. Furthermore, they will be tasked with monitoring emails, handling calls, coordinating tasks, and assisting with task management to maintain operational efficiency and uphold standards of excellence.
 
 
 
 
 
 
 This role specifically involves on-site night shift duties and requires your presence at our office conveniently located in Rawalpindi.
 
 
 
 
 TIMINGS:
 
 9PM to 6AM (Monday to Friday)
 
 
 
 TYPE:
 
 Night Shift (On Site)
 
 
 
 
 
 
 What you'll be doing:
 
 
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 Overseeing and conducting phone conversations.
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 Drafting and managing email communication.
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 Skillfully utilizing CRM softwares.
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 Efficiently managing digital files.
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 Arranging appointments and managing schedules.
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 Initiating lead generation activities.
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 Administering social media channels.
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 Aggregating and structuring data for statistical evaluation.
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 Engaging in cold calling activities.
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 </ul>
 
 
 
 
 
 What Makes You a Perfect Fit:
 
 
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 Exhibit a vibrant and energetic demeanor, ideal for customer-facing roles.
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 Interact with customers cheerfully and approachable, leaving a lasting positive impression.
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 Possess a natural ability to connect with people and create a welcoming atmosphere.
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 Demonstrate excellent verbal and written communication skills for effective interactions with customers and colleagues.
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 Showcase proficiency in computer skills, including navigating software systems and utilizing communication tools.
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 Convey information clearly and concisely, ensuring smooth and efficient customer interactions.
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 Prioritize customer satisfaction by delivering exceptional service and personalized attention.
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 Proactively anticipate customer needs and exceed expectations through attentive and responsive communication.
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 Maintain a customer-centric approach in all interactions, fostering long-lasting relationships and loyalty.
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 </ul>
 
 
 
 
 
 Criteria for the Role:
 
 
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 Bachelor's degree in business, Marketing, Media, Communication or Public Relations.
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 Proficiency in English, both spoken and written.
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 Notable experience with cold calling.
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 Aptitude for organizing and scheduling, along with calendar management proficiency.
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 Familiarity with Microsoft Office tools like Word, Excel, and PowerPoint.
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 Understanding of marketing, advertising, and public relations concepts.
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 Exposure with CRM softwares like Hubspot or Zoho.
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 Basic understanding of Project Management tools like Jira &amp; Asana.
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 Exceptional communication skills, both written and verbal.
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 Strong organizational capabilities and attention to detail.
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 </ul>
 
 
 
 
 
 Ready to Apply?
 
 
 
 If you're an organized and proactive office professional with a passion for supporting operational efficiency and fostering a productive work environment, we're eager to hear from you. Join our dynamic team and contribute to shaping the future of our office operations.
 
 
 
 Apply now and become an essential member of our growing team, where your organizational skills and dedication will play a key role in our success and unlock endless opportunities for personal growth, continuous learning and the chance to showcase your exceptional interpersonal skills.
 
 
</div>

Client Services Associate (Night Shift)

MaxRemind

MaxRemind is Hiring &ndash; Join Our Team!Position: Client Success ExecutiveAbout This Role: MaxRemind is seeking a proactive and detail-oriented Client Success Executive to join our dynamic team. In this role, you will be responsible for guiding clients through the onboarding process, ensuring smooth account setup and activation, and providing first-level support while maintaining professional communication.Key Responsibilities:<ul><li>Deliver billing software, EHR, and RCM demos to clients.</li><li>Manage proposals, pricing, and contract signing.</li><li>Guide clients through onboarding, account setup, and activation.</li><li>Coordinate with EHR and billing teams to ensure timely go-live.</li><li>Provide first-level support during onboarding.</li><li>Maintain consistent, professional client communication.</li><li>Ensure smooth handoff to long-term support teams.</li></ul>Requirements:<ul><li>Strong knowledge of EHR/Billing software with excellent communication skills.</li><li>2+ years of experience in a similar role or US healthcare industry experience.</li><li>Bachelor&rsquo;s degree required; Master&rsquo;s preferred.</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Dinner and tea provided</li><li>Career growth and professional development opportunities</li><li>Supportive and collaborative work environment</li></ul>Location: Near Old Airport, Fazal Town Phase 2, Rawalpindi Shift: Evening Shift, 5 PM to 2 AM (Mon-Fri)How to Apply: Submit your CV at hr@mremind.com For more information, call us at 051-5161232 or visit www.maxremind.comJob Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Client Success Executive

sequel technologies

Location: Bahria Town Phase 7, Rawalpindi (Preference for residents of Bahria, DHA, Askari 14, or nearby areas)Company Description Sequel Technologies, a software company providing healthcare IT and medical billing services to the US market.Responsibilities<ul><li>Communicate with US-based clients (hospitals, clinics, doctors) via portals, phone, and email to resolve issues.</li><li>Work with internal teams to solve client problems and improve software.</li><li>Ensure quality checks for client requests and software updates.</li><li>Coordinate with third-party vendors for services like billing, prescriptions, and lab setups.</li><li>Stay informed about medical billing trends and updates.</li></ul>Qualifications/Skills <ul><li>A bachelor's degree (Preferably BBA or Mass Communication) from a reputable university</li><li>Punctuality is a must.</li><li>Good English communication skills are essential.</li><li>Basic understanding of medical billing, reporting, and EDI interchange is a plus.</li><li>Freshies are encouraged to apply</li></ul>Timings <ul><li>6:00 PM - 3:00 AM</li></ul>Benefits <ul><li>Healthcare</li><li>Entertainment allowance</li><li>Cellular allowance</li><li>Provident fund</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you a resident of Bahria Town Phase 7/8, DHA 1/2, Askari 14, Gulraiz, or Humak? If not, kindly state your area of residency.</li></ul>Work Location: In person

Support Representative

ACE Money Transfer

<div>
 
 Job Title:
 
 HR Specialist ACE Ireland
 
 
 
 Department:
 
 Human Resources
 
 
 
 Location:
 
 Rawalpindi / Islamabad
 
 
 
 Reports to:
 
 CHRO / Manager HR
 
 
 
 Objective:
 
 
 
 We are seeking a dedicated and meticulous HR Specialist to ensure our operations in Ireland fully adhere to all local employment laws and regulations. You will be the guardian of our policies, the architect of a fair and positive work environment, and the key advisor on all employee relations matters.
 
 
 
 Key Responsibilities:
 
 
 
 
 Compliance &amp; Policy Management:
 
 
 
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 Serve as the in-house subject matter expert on Irish employment law (e.g., Workplace Relations Commission, Employment Equality Acts, Organisation of Working Time Act)
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 Conduct regular audits to ensure full compliance with statutory requirements and internal company policies
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 Draft, review, and update all HR policies, handbooks, and procedural documents for ACE Money Transfer Ireland
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 Prepare and submit mandatory reports to regulatory bodies accurately and on time
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 Manage and process employee suitability assessments, biannual, and annual reviews
 
 
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 </ul>
 
 Employee Relations:
 
 
 
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 Serve as the primary point of contact for all complex employee relations issues, including grievance handling, disciplinary proceedings, and conflict resolution
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 Investigate employee concerns professionally and confidentially, recommending appropriate actions
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 Foster a positive, transparent, and respectful work environment by providing expert guidance to managers and employees
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 Draft and issue all legally sound employment contracts, letters (e.g., disciplinary, promotion), and agreements
 
 
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 </ul>
 
 Risk Management &amp; Administration:
 
 
 
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 Maintain impeccable, up-to-date, and audit-ready employee records and documentation
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 Identify potential areas of compliance vulnerability and risk; develop and implement corrective action plans
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 Provide critical support for planning and budgeting from a compliance and risk perspective
 
 
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 </ul>
 
 Goals &amp; Targets:
 
 
 
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 Achieve and maintain 100% compliance with all Irish employment legislation
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 Draft and implement a full suite of locally compliant HR policies within the first 6 months
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 Ensure a 48-hour turnaround time for resolving standard ER cases
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 Successfully pass all internal and external compliance audits with zero major non-conformities
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 Ensure all employee reviews and suitability checks are processed 100% on schedule
 
 
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 </ul>
 ACE Money Transfer: https://acemoneytransfer.com/company-profile
 
 
 Powered by JazzHR
 
 
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</div>

HR Specialist

Comtanix

Company OverviewComtanix is an IT services company providing digital solutions for clients in various industries. We focus on delivering efficient, reliable, and process-driven services to support business growth.Open Positions<ul><li>Accounts Officer</li><li>Finance Officer</li><li>Inside Sales Representative</li><li>Business Development Representative</li><li>Outbound Sales Representative</li><li>E-commerce Sales Representative</li><li>Vendor Relations Specialist</li><li>E-commerce Listing Specialist</li><li>Marketing Team Lead</li><li>Customer Support Representative</li></ul>Eligibility Requirements<ul><li>Bachelor&rsquo;s degree (required)</li><li>Strong English communication skills (spoken &amp; written)</li><li>Basic computer proficiency</li><li>Fresh graduates and experienced candidates may apply</li><li>Willingness to work the night shift</li></ul>Work LocationPlaza No. 610, Noor Heights (2nd Floor) Central Business District South Bahria Town Phase 8, RawalpindiInterview InformationInterviews are scheduled Tuesday to Thursday, 8:00 PM &ndash; 10:00 PMRequired Documents<ul><li>Updated resume (hard copy)</li><li>Copy of CNIC</li></ul>Benefits<ul><li>Professional work environment</li><li>Learning and growth opportunities</li><li>Fixed working hours</li><li>Competitive salary aligned with market standards</li><li>Health</li><li>Health benefits as per company policy</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working from our office in Bahria Town Phase 8, Rawalpindi?</li><li>Would you be comfortable working the night shift?</li></ul>Work Location: In person

Multiple Night Office Roles – Comtanix

CloudRCM Solutions

We are seeking a proactive and detail-oriented Communication Specialist to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients in USA through effective communication, ensuring customer satisfaction, and resolving inquiries or issues promptly. A strong command of professional email communication, active listening, and problem-solving are essential for success in this role.Key Responsibilities:Serve as the primary point of contact for assigned clients, ensuring their needs and expectations are consistently met.Draft clear, professional, and empathetic email communications to respond to client inquiries and issues.Manage and monitor client correspondence through email, phone, and other communication channels.Handle client concerns and complaints with a solutions-oriented approach and escalate complex issues when necessary.Maintain up-to-date records of client interactions in the CRM system.Collaborate with internal teams (Sales, Operations, Billing, etc.) to deliver seamless service to clients.Provide timely updates and follow-ups to ensure client satisfaction.Identify opportunities to improve client experience and support retention initiatives.Assist in onboarding new clients and guiding them through initial processes.Qualifications:Proven experience in client services, customer support, or account management (1&ndash;3 years preferred).Exceptional written and verbal communication skills, with a strong focus on email etiquette and tone.Proficiency with CRM tools, email platforms, and productivity software (e.g., Outlook, Gmail, Microsoft Office, or Google Workspace).Strong problem-solving abilities with a client-first mindset.Detail-oriented and highly organized with the ability to manage multiple client accounts.Ability to stay calm under pressure and handle sensitive situations with professionalism.Bachelor&rsquo;s degree in Communications, Business, Marketing, or a related field is a plus.Preferred Skills:Experience working in healthcare/finance/technology industries.Knowledge of basic customer success metrics and reporting.Ability to work independently and in a team-oriented environment.Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In personExpected Start Date: 10/12/2025

Communication Specialist

BlitsTech

Figout Agency is looking for a LinkedIn Specialist to expand our client base and drive growth initiatives. The ideal candidate will be responsible for identifying new business opportunities, building and maintaining strong relationships with prospects, and negotiating deals that promote sustainable growth.Key Responsibilities:<ul><li>Identify and develop new business opportunities through market research and networking.</li><li>Very strong knowledge of LinkedIn and Sales Navigator.</li><li>Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.</li><li>Achieve and exceed sales targets, contributing to the overall growth of the company.</li><li>Keep abreast of industry trends and the competitive landscape to identify new business opportunities.</li><li>Maintain accurate records of all sales activities, target/ reach and client interactions</li><li>Provide regular reports on sales performance and market feedback to the management team</li></ul>Requirements<ul><li>Strong understanding of lead generation and business development processes and best practices.</li><li>Excellent verbal and written communication skills in English is a must.</li><li>Ability to take initiative and work independently.</li><li>Strong analytical and problem-solving skills</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

LinkedIn Specialist

Explore 182+ Client relations specialist in Rawalpindi this December. Find roles across top companies and apply now to boost your career.