customer resource manager Jobs in Washington

customer resource manager

client relationship consultant

Banner Bank

Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As a Client Relationship Consultant you will provide exceptional client service while engaging in sales and service activities at branch locations. Open accounts, assist with processing Banker transactions, cross-sell Bank products and services, take applications for and book loans, perform account and client profile maintenance, and respond to questions regarding client accounts. You'll also present tailored solutions that meet the client's specific financial needs or refer clients to other lines of business as appropriate. <ul><li>Client Relationship Consultant Requirements<li>1 or more years of Client Relationship Consultant experience or similar experience required</li><li>NMLS registration or ability to obtain required</li><li>A passion for providing superior client service</li><li>Ability to analyze client needs and make appropriate recommendations based on financial data</li><li>Effective communication and advisory ability</li></li><li>Our Process<li>Complete a simple application and answer a few questions</li><li>Take a quick assessment that gives us a little more insight on your work style</li><li>Have a phone interview with the manager or recruiter</li><li>Have an on-site interview with the manager and another key member or two of the team</li><li>Get an offer if it's the right fit for you and Banner</li><li>Start working after a background check and kick-off an amazing career</li></li><li>Compensation & Benefits<li>Targeted starting hourly range (based on experience): $19.56 - $ 27.39/hr </li><li>Incentive potential</li><li>Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life</li><li>Paid vacation time, sick time and 11 company paid holidays</li><li>401k (with up to 4% match)</li><li>Tuition reimbursement </li><li>Get more information at: Employee Benefits Banner Bank </li></li></ul>

Client Relationship Consultant

Personal Banker

FM is one of the world's largest risk management and industrial property insurance organizations. With 76 office locations in over 60 countries worldwide, FM provides specialized property protection to over one third of the FORTUNE 1000 companies as well as leading international corporations. A new Field Engineer at FM will learn to engineer risk management solutions from experienced mentors and a community-based work culture. The network of 1,900 loss prevention engineers, with backgrounds in physical engineering and fire protection, provide their clients with the benefit of FM's superior financial strength, policy coverage, and data-driven consulting. At FM you have the power to influence outcomes and make a difference in the future of your clients. When you join our team at FM, you can leverage your engineering background to help clients neutralize potential disaster such as fires, explosions, earthquakes, floods, and many others. What makes FM unique is our culture of camaraderie with colleagues and clients, the challenging work, and the excitement of being part of a successful organization. We believe in a supportive work/life environment and encourage our employees to participate in our total rewards benefit program, including a pension program. As a Seattle area-based Consultant Engineer, you will have opportunities to travel to the following states: California, Oregon, Washington, Utah, Nevada, Montana, Idaho, Wyoming, and Alaska. If you enjoy variety, put your time-management and organizational skills to use handling field visits, office work, and projects for large commercial occupancies and hazards. You will work with minimal supervision and must be capable of working independently. You will also have the resources to build a rewarding career at FM including a structured hands-on training program. Initially, assignments will be of limited scope and complexity giving you the opportunity to learn. You will gradually begin assessing risks at larger complex commercial properties by visiting client facilities and performing evaluations that accurately quantify foreseeable physical and human element exposures while working with client on-site risk management. Responsibilities will include: <ul><li> Perform hands-on site assessments of the physical property, including roofs </li><li> Conduct evaluations which include, but are not limited to, site water supplies, dust hazards, chemical storage, and rack storage arrangements for client products </li><li> Ensure that FM Engineering Standards are followed and, as necessary communicate the appropriate recommendations and/or engineering solutions to clients </li><li> Working from a home office and travel to clients' facilities daily (overnight travel is expected approximately 30% of the time) </li></ul> Based on a candidate's previous experience, this role can be for either a Consultant Engineer I or Consultant Engineer II. Successful Consultant Engineer candidates have the following qualifications: <ul><li> Minimum of a bachelor's degree in engineering (various specialties considered) </li><li> Zero to five years of industry experience </li><li> Strong verbal and written communication skills </li><li> Good analytical, organizational, problem solving, and interpersonal skills </li><li> Efficient time management ability with minimal supervision </li><li> Solid technical aptitude including diverse knowledge of engineering principles </li><li> Ability to stay focused from a home office environment </li><li> Authorization to work in the country you are applying to work in </li><li> Physical ability to lift 25 pounds, able to climb ladders, balance, and deal with heights </li><li> Proficiency in MS Office products </li><li> A valid driver's license </li></ul>

Consultant Engineer I - Seattle

Command Group

<div>
 
 Consultant / Senior Consultant (Command Group Associate) &ndash; Consulting Practice
 
 
 
 Overseas Security &amp; Defense Programs
 
 
 
 
 Start Date:
 
 Early 2026
 
 
 Location:
 
 Overseas residence required (Middle East focus) with periodic U.S. travel
 
 
 Employment Type:
 
 Full-time
 
 
 Compensation:
 
 Competitive base salary (range dependent on experience) plus overseas assignment support consistent with company policy and program requirements.
 
 
 ABOUT COMMAND GROUP
 
 
 Command Group is a Washington, DC&ndash;based firm delivering integrated consulting, security, safety, and risk-management services to government and institutional clients operating in complex environments.
 
 Command Group&rsquo;s Consulting Practice advises forward-leaning international partners on defense, security, and institutional transformation. Our work is informed by real-world operational experience and focused on execution, not theory.
 
 
 THE ROLE
 
 
 This is an international consulting role supporting government and foreign institutional clients (sovereign and strategic enterprise). Command Group Associates are embedded with overseas project teams supporting high-impact defense and security transformation initiatives.
 
 The role is execution-heavy and centers on converting senior inputs into
 
 decision-ready, executive-caliber deliverables
 
 &ndash; particularly PowerPoint-based briefing products and supporting memos. You will work day-to-day with Command Group engagement leadership and may interface with
 
 1099 Senior Country Advisors (Flag Officers/SES)
 
 who provide senior counsel and client-context support.
 
 This role requires living overseas for extended periods, with periodic return travel to the U.S. consistent with company PTO policy and program requirements.
 
 
 KEY RESPONSIBILITIES
 
 <ul>
 <li>
 Synthesize inputs from senior military, civilian, and consulting leaders into clear findings and recommendations
 </li>
 <li>
 Build decision-focused narratives for sovereign/institutional stakeholders, including options and trade-offs
 </li>
 <li>
 Produce executive-quality deliverables &ndash; especially visually compelling PowerPoint decks &ndash; for senior decision forums
 </li>
 <li>
 Draft executive read-aheads, decision memos, and meeting briefs to complement slide-based outputs
 </li>
 <li>
 Structure problems using consulting methods (issue trees/logic, hypotheses, assumptions, evidence) and maintain analytic traceability
 </li>
 <li>
 Conduct and synthesize structured research (stakeholder mapping, capability baselining, gap analysis) to support recommendations
 </li>
 <li>
 Convert leadership direction and workshop outputs into executable workplans (workstreams, owners, timelines, risks, dependencies)
 </li>
 <li>
 Support workshops, briefings, and leadership sessions (agenda support, facilitation support, live capture, rapid synthesis)
 </li>
 <li>
 Maintain delivery discipline: action registers, decision logs, milestone tracking, and follow-through under tight timelines
 </li>
 <li>
 Produce program assurance artifacts (RAID logs, risk registers, dependency tracking, executive dashboards) and maintain rigorous version control/knowledge management
 </li>
 </ul>
 &nbsp;
 
 
 REQUIRED QUALIFICATIONS
 
 <ul>
 <li>
 Former or current U.S. military officer (O-3 through O-5)
 
 or
 
 equivalent experience in defense/national security consulting at the consultant/senior consultant level
 </li>
 <li>
 Demonstrated ability to produce executive-ready written products
 </li>
 <li>
 &nbsp;Advanced PowerPoint: executive storytelling, clean visual design, and rapid iteration under deadline
 </li>
 <li>
 Strong analytical and synthesis skills; able to translate complex inputs into decision-grade outputs
 </li>
 <li>
 Comfort engaging with senior leaders and operating with professional discretion in sensitive environments
 </li>
 <li>
 Demonstrated ability to perform under pressure and deliver high-quality work on tight timelines
 </li>
 <li>
 Demonstrated proficiency using commercial generative AI tools (e.g., ChatGPT, Gemini) to accelerate research, synthesis, drafting, and quality assurance &ndash; within confidentiality and governance constraints
 </li>
 <li>
 Willingness and ability to live overseas for extended periods and travel as required by program cadence
 </li>
 </ul>
 &nbsp;
 
 
 HIGHLY DESIRED EXPERIENCE
 
 <ul>
 <li>
 Military intelligence, force development/future force, strategy, or plans background
 </li>
 <li>
 Defense, national security, or management consulting experience (strategy, transformation, or program delivery)
 </li>
 <li>
 Joint, inter agency, multinational, or coalition experience; comfort operating in sovereign/international client environments
 </li>
 <li>
 Workshop support experience: agenda build, facilitation support, live capture, and synthesis into executive-ready outputs
 </li>
 <li>
 Program management/PMO experience in transformation environments: action tracking, dependencies, RAID logs, executive dashboards
 </li>
 <li>
 Experience with defense capability planning and/or operating model work (governance, org design, process, performance management)
 </li>
 </ul>
 &nbsp;
 
 This role is ideal for candidates who enjoy fast-paced environments, value high-quality output, and want meaningful exposure to senior decision-makers in government and institutional settings.
 
 
 
 COMPLIANCE &amp; INTEGRITY
 
 <ul>
 <li>
 Conflicts-of-interest disclosure required
 </li>
 <li>
 Strict confidentiality and data-handling requirements; NDA required
 </li>
 <li>
 Must comply with all applicable laws and anti-corruption standards
 </li>
 <li>
 Role is advisory/consulting in nature; no improper influence, inducements, or prohibited intermediary activity
 </li>
 </ul>
</div>

Consultant / Senior Consultant (Command Group Associate)

Alvarez & Marsal

<div>Description
About Alvarez &amp; Marsal
Alvarez &amp; Marsal (A&amp;M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work&mdash;guided by A&amp;M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity&mdash;are why our people love working at A&amp;M.
The Team
Join our growing AI &amp; Analytics (AI&amp;A) team within the Corporate Performance Improvement practice, where you'll drive innovation in AI by leveraging Generative and Agentic technologies to transform business strategies. As a Data Scientist at the Manager level, you will combine strategic consulting with hands-on expertise to design and implement advanced AI solutions. Collaborating across practice areas, you will develop impactful applications that address complex business challenges and deliver measurable results for clients across industries.
This role offers the unique opportunity to serve as both a trusted advisor to clients and a hands-on practitioner, developing and deploying advanced AI applications. You will collaborate closely with client executives, applying your technical skills to deliver tangible results. With access to exceptional career development opportunities, training, and exposure to diverse industries, you&rsquo;ll play a key role in driving innovation and meaningful change.
How you will contribute<ul><li>
Lead project workstreams effectively, balancing technical and functional while ensuring quality deliverables</li><li>
Serve as a hands-on consultant, actively contributing to the development and implementation of AI solutions as needed to achieve project objectives</li><li>
Apply structured problem-solving frameworks and methodologies to assist leaders to design and execute project plans, ensuring alignment with client goals</li><li>
Build strong relationships with clients, demonstrating executive presence and professionalism</li><li>
Support business development efforts, including proposal creation and sales initiatives</li><li>
Identify client needs and opportunities for A&amp;M, leveraging your network to maintain and grow business relationships</li><li>
Foster an inclusive and engaging team environment that values collaboration and diverse perspectives</li></ul>
Qualifications<ul><li>
3+ years of experience with Python, SQL, and AI/ML models, in analytics libraries like Pandas, NumPy, SciKit-Learn, and PyTorch</li><li>
Proven experience and/or exposure developing Generative AI Solutions, including large language model (LLM) based applications, Retrieval-Augmented Generation (RAG) systems</li><li>
Experience implementing Agentic AI frameworks, such as CrewAI and LangChain, to build autonomous systems in production settings</li><li>
Proficiency in building APIs and backend applications with frameworks like FastAPI and Flask</li><li>
Experience deploying solutions in cloud platforms such as AWS, GCP, or Azure (e.g. provisioning EC2 instances, creating Azure Bloc containers, etc.)</li><li>
Ability to translate and present complex technical concepts effectively</li><li>
Prior experience in consulting or a comparable client-facing role</li><li>
Willingness to travel as required for client engagements</li></ul>
Your journey at A&amp;M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person&rsquo;s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&amp;M. The possibilities are endless for high-performing and passionate professionals.
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez &amp; Marsal Holdings&rsquo; fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&amp;D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez &amp; Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&amp;M&rsquo;s benefits programs.
The salary range is $90,000 - $130,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&amp;M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.
Must be authorized to work in the US without the need for employment-based sponsorship now or in the future. A&amp;M will not sponsor applicants for US work visa status for this role.</div>

Data Scientist, Generative & Agentic AI Solutions: Senior Consultant

Parexel

<div></div><div>Unlock the Power of Data in Clinical Research! 
Are you passionate about transforming complex data into actionable insights? Join Parexel as an Analytical Data Science Programmer Consultant / Statistical Programmer II and play a pivotal role in advancing drug development. In this dynamic position, you&rsquo;ll collaborate with industry experts to create high-quality, traceable programming deliverables&mdash;ranging from statistical outputs to interactive dashboards&mdash;while ensuring compliance with global standards.
Bring your expertise in SAS, R, and CDISC standards to a team that values innovation, precision, and scientific impact. If you thrive in a fast-paced environment and want to make a difference in oncology research, this is your opportunity to shine!
Ready to elevate your career? Apply today and help shape the future of clinical data science.
The Analytical Data Science Programmer Consultants support Project Lead ADS for transforming statistical analysis plans into high-quality, traceable programming deliverables. This includes both static and dynamic outputs, such as tables, listings, figures, and interactive data visualizations or dashboards. The role involves creating and validating datasets in accordance with Study Data Tabulation Model and Analysis Data Model standards, ensuring compliance with client standards.
Job Description
Responsibilities:<ul><li>
Work with Project Lead ADS to develop, validate, and maintain datasets and statistical outputs for clinical trials, including Study Data Tabulation Model (SDTM) datasets, Analysis Data Model (ADaM) datasets, and tables, listings, and figures (TLFs), ensuring programming accuracy, traceability, and compliance with internal processes and regulatory expectations</li></ul><ul><li>
Develop and support programming outputs across a wide range of data types, including exploratory biomarker data and real-world data</li></ul><ul><li>
Collaborate on Exploratory Data Analyses (EDAs), enabling insight generation to inform drug development strategies and enhance scientific communication</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Statistics, Computer Science, Mathematics, Life Sciences, or a related field</li><li>
A minimum of 3 years of experience in statistical programming in a clinical development setting supporting Oncology trials/research, or an advanced degree with 1-3 years of equivalent work experience</li><li>
Proficient in and have recent working knowledge of SAS and R</li><li>
Basic understanding of statistical quality, endpoints, and QC processes</li><li>
Experience with Clinical Data Interchange Standards Consortium (CDISC) standards (e.g., SDTM and ADaM)</li><li>
Demonstrated ability to deliver programming outputs independently</li><li>
Fluent in English</li></ul> 
Preferred Qualifications:<ul><li>
Demonstrate critical thinking, strong organizational and problem-solving skills</li><li>
Effective communication skills with the ability to translate complex statistical concepts for non-statistical audiences</li><li>
Experience with drug development (early and/or late stage)</li><li>
Oncology experience is highly desired</li><li>
Excellent communication skills, including the ability to influence and translate complex data for non-technical stakeholders</li></ul> 

#LI-REMOTE</div>

Statistical Programmer II

Bering Straits Native Corporation

Visit our website at to apply! SUMMARY Arcticom, a company within the BSNC family, is currently seeking a Public Member Consultant career professional to support The Department of State, Office of Performance Evaluation in performing annual reviews of Foreign Service personnel. This position requires an individual with experience in one of the following career areas: Information Technology, Law Enforcement, Educators (at all levels), Medical Practitioners, Business, Human Resources, Building Operations, Transportation and Freight, Security Engineer, Media, or Finance Professionals. This effort requires availability of 40 hours per week (minimum) from 20 May to the end of August 2025 and some part-time consulting from September 2025 until 19 April 2026. However, the first two weeks of board assigned work must be in-person in Wash DC in order to receive some training and meet the Foreign Service members of the board that you may be assigned to work with. After the two-week period, the board will continue virtually. Travel costs are reimbursed according to standard government rates. The basic requirement is for a US Citizen with a college degree that can pass a background check (basically an unclassified security clearance) without any a legal or financial conflict of interest and has traveled or lived abroad. Background: The Department of State maintains a rigorous system to yearly promote employees (worldwide) as required under the Foreign Service Act of 1980. One key requirement is to include a Public Member consultant on each of the Foreign Service Selection Boards to review the performance records of Foreign Service personnel; recommend employees for promotion; and recommend other personnel actions when warranted. Each board will consist of 4 Department of State professionals and 1 Public Member. Public members bring diverse experience and perspectives to Board deliberations that enhance the integrity of the performance review process for employees who represent the United States. Applicants will be contacted via phone or email within ten (10) business days of submittal. QUALIFICATIONS - EXPERIENCE, EDUCATION, AND CERTIFICATION Successful Public Member Consultant candidates, so far as possible, must meet the following qualifications: - Have overseas experience, which can be through work, education, or personal travel. - Be available to serve on a full-time basis during the entire time that the boards are in session. - Not be employed in the Federal service at the time of appointment or during his or her service on a Selection Board. - Not be a registered agent of a foreign principal, a lobbyist for a foreign entity, or receive income from a government of a foreign country. - Not be a retiree from State, USAID, Foreign Commercial Service, Foreign Agriculture Service, or USGMA. - Not be a friend, relative or other personal contact of any person employed in the Global Talent Management Office of Performance Evaluation (GTM/PE), the Office of the Director General and the Director of Global Talent (DGTM), or any office or individual involved in the selection/formalization of the service of the public member. - Not be a direct recipient of grants or other funding from the Department of State such that it could be deemed a conflict of interest. Prior Experience: Public Member Consultant candidates experience including but not limited to: Information Technology, Law Enforcement, Educators (all levels), Medical Practitioners, Business, Human Resources, Building Operations, Transportation and Freight, Security Engineer, Media, or Finance Professionals. Required: Bachelor's degree, US Citizen, experience with Microsoft Office 365, have extensive experience in a profession, Overseas travel, pass a background check, and accept up to a one-year consultant assignment. (please list countries of international travel on resume) NECESSARY PHYSICAL REQUIREMENTS Essential and marginal functions may require maintaining the physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of the time is spent sitting in a comfortable position with frequent opportunities to move about. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS - This position is not subject to federal requirements regarding the Department of Transportation's "safety-sensitive" functions. WORK ENVIRONMENT Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. SUPERVISORY RESPONSIBILITIES - No supervisory responsibilities. ADDITIONAL QUALIFYING FACTORS As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. Shareholder Preference. BSNC gives hiring, promotion, training and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender, or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. Equal Opportunity Employer/Veterans/Disabled We participate in the E-Verify Employment Verification Program. We are a drug free workplace. ESSENTIAL DUTIES & RESPONSIBILITIES The Department of State, Office of Performance Evaluation Boards, can meet from four to nine weeks. The projected time frame for concentrated board activity is approximately May 17 to August 15, each year. Selected individuals must be available and online during core business hours of 9:00 AM to 5:00 PM or longer, if necessary, to include weekends and holidays. After this period, there may be other (shorter) boards for which the Arcticom Program Manager would recall interested individuals for additional board assignments. Such boards could include but are not limited to: Department Senior Review Board, the Interagency Review Board, Performance Pay board, and reconstituted boards to review a limited number of personnel files. First 2 weeks on-site training, and work will occur at U.S Department of State, SA-221800 G St NW, Washington, DC 20520 or other local government buildings. The remainder of the board record reviews will be performed by telework. Bering Straits Native Corporation is an equal opportunity employer.All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

Experienced Professionals to serve as Public Member Consultant (for Foreign Service Selection Boa...

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