client relationship manager

HSBC

<div><p><b>Premier Relationship Director I (39915)</b></p><p><b>
(Abu Dhabi based)</b></p><p><b>
Some careers grow faster than others.
</b></p><p><b>If you&rsquo;re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.</b></p><p>
Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become a global wealth manager with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors, and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans, and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers&rsquo; needs.<br>
<br>
The role is a client facing role managing the HSBC relationship with our highest value clients where professionalism, client focus and an expert understanding of financial planning and wealth products are critical to the success of the business. The role holder has a responsibility to acquire, develop and retain relationships with a portfolio of Premier clients.</p><p>
We are currently seeking an experienced professional to join our team.</p><p><b>
Duties &amp; Responsibilities:</b></p><ul><li>
Achieve agreed KPI objectives and profit growth through the development of existing and new Premier client relationships.
</li><li>Complete regular reviews with clients to understand their current and long-term financial needs and advise them on the differentiated products and services that help them achieve their wealth goals.</li><li>
Use tools, information, and delivery channels effectively to deliver the highest levels of client service.
</li><li>Maintain a minimum standard of qualifying Premier clients within portfolio as stated by Group.</li><li>
Develop network of Group and External professional contacts with the aim of introducing new business, enhancing technical knowledge, and promoting the brand</li><li>
Monitor and act on daily sales activity management information and other internal information tools, using them to effectively grow or maintain wallet share of clients.</li><li>
Fully utilize and input Client Relationship Management data, ensuring all client information is complete and kept up to date.
</li><li>Identify opportunities, to refer business to GBM, GPB, as appropriate.</li><li>
Own the client relationship with HSBC and provide professional care and expert financial advice that results in clients considering HSBC their primary bank.</li><li>
Build and maintain relationships with clients based on credibility, reliability and personal interest.</li><li>
Utilize in-depth knowledge of relevant products and services and how they might be tailored to provide the best solutions for clients
</li><li>Ensuring that sales &amp; operations are undertaken in accordance with HSBC guidelines.</li><li>
Comply with local regulatory requirements which include but are not limited to the completion of mandatory examinations required by SCA for this role.</li><li>
Proactively assisting management in identifying and containing Money Laundering compliance risk through reporting of suspicious customers by raising UARs</li><li>
Strictly following and implementing with accuracy KYC and SCC due diligence information for individuals from Sanction &amp; sensitive countries.</li><li>
Quality responses provided for RFI alerts and raise and investigate Suspicious Activity Reports and Sanctions related compliance referrals.</li><li>
Complete all mandatory Compliance training on time and attend the BMLCM training.</li><li>
Management of Information Risk including adherence to ISR policy and completion of ISR mandatory training.</li><li>
Be alert to operational risk losses during the execution of the day-to-day responsibilities, identify an operational risk loss and report this to manager ensuring that it is reported to their local risk coordinator.</li><li>
Overall responsibility for Branch staff completion of mandatory training and adherence to AML and Sanctions policies.</li><li>
Active support and participation in AML and Sanctions project and Global Standards.</li></ul><p>
 <b>Experience &amp; Qualifications:</b></p><ul><li>
Graduation degree is REQUIRED&ndash; to secure a UAE Visa and Work Permit</li><li>
This role is based in Abu Dhabi</li><li>
Candidates are required to be SCA accredited within 6 months upon joining by completing 2 mandatory exams stipulated by SCA (ICWIM level 3 &amp; UAE Financial Rules &amp; Regulations) and obtaining University degree equalization from the Ministry of Education.</li><li>
Minimum of 7 years proven and progressive financial services, and at least 3 years as Relationship Manager.</li><li>
Evidence of strong client recommendation and sales results in wealth products.</li><li>
Equivalent relationship management experience in managing high net worth client portfolios preferred.</li><li>
Expert knowledge in financial planning and wealth products.</li><li>
Sound knowledge of the impact of macroeconomics/microeconomics/local market developments.
</li><li>Expert knowledge of external regulatory framework is relevant to wealth management.</li><li>
If there is an internal, in-depth understanding of HSBC Global House Views.</li><li>
Strong clients focus and ability to develop long-term partnerships with clients.</li><li>
Ability to deliver needs-based solutions through effective communication, influencing, and sales skills.</li><li>
Local regulatory &amp; license requirements - job holders should possess valid licenses with accreditation on wealth management and qualification as required by country.
</li><li>Clear view on how to work with Compliance, Credit &amp; Risk and Internal Control to ensure a balanced risk operating environment.</li><li>
Able to communicate well in English and Arabic is preferred.</li></ul><p>
For further details and application information please visit our careers site, searching for the reference number.</p><p>
We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.</p><p>
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><p>
Issued by The Hong Kong and Shanghai Banking Corporation Limited</p></div><p></p>

Premier Relationship Director I

bankfab

<div><div>Job Description</div>
<div>
<p>Join the UAE&rsquo;s largest bank and one of the world&rsquo;s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting &amp; dynamic industry.
</p><p><b>Job Purpose:
</b></p><div>To manage and grow relationships with large and strategic clients within the assigned portfolio in the Retail &amp; Consumer Goods segment of Wholesale Banking. Drive new business origination while ensuring full compliance with Credit and Risk frameworks. Improve service quality levels and supervise the day‑to‑day activities and client interactions of subordinates to ensure the team consistently meets its objectives and achieves revenue targets, while maintaining strong client satisfaction and portfolio credit quality. Promote effective cross‑functional collaboration to deliver integrated financial solutions. High collaboration required internally and externally, with local and international client outreach (includes meetings in different time zones and tight deadline submissions). A highly engaged individual who can drive the business and internal processes to ensure approvals are sought in a short time span. Achieving financial targets and strategic objectives will be essential in driving sustainable growth and maintaining profitability.<br>
</div><div></div><div><b>Key Accountabilities:<br>
</b></div><div></div><p><b>Business Origination
</b></p><ul><li>Originate new business opportunities with target clients across banking products and in line with relevant policies.
</li><li>Achieve individual and team&rsquo;s financial performance targets
</li><li>Obtain support from relevant stakeholders and governance forums to execute deals (e.g., credit, products, GT).
</li><li>Draft Term Sheets, Information Memorandums, Mandate letters etc.
</li><li>Examine &amp; resolve credit, market and operational risk aspects of transactions in collaboration with products and enablement units.
</li><li>Leverage FAB&rsquo;s network expansion through cross border deals.
</li><li>Expand Products Penetration Through Sector-Focused Solutions.
</li><li>Ensure high returns with satisfactory yields and sufficient ancillary business.
</li><li>Maintain the credit quality of the client's relationships within the Portfolio to an acceptable level set by the
</li><li>Pitch, review, negotiate and conclude deals.
</li><li>Develop and maintain strong relationships with key decision makers in other banks to originate business.
</li><li><p>Up to date with the latest market, competitors, regulatory and industry and amend accordingly the account plans as when applicable.
</p></li><li><p>Ability to handle sophisticated transactions and engage assigned team members.
</p></li><li><p>Recommend policy amendments as when required to match with the latest business trends.<br>
</p></li></ul><p></p><p><b>Client Relationship Management
</b></p><ul><li>To achieve assigned financial and non-financial objectives by meeting all borrowing &amp; non borrowing needs of customers with target segments (E.g., borrowers, transactors, depositors).
</li><li><p>Prepare and Maintain Group Account Plans for all clients with support from relevant partners (e.g., products, international banking, Employee banking, Asset Management, etc.).
</p></li><li>Act as the main point of contact for clients, ensuring quality service and effective resolution of issues.
</li><li><p>Prepare briefing note memos ahead of senior management meetings with clients.
</p></li><li><p>Engage with internal stakeholders to obtain approvals for client RFPs in a timely manner.
</p></li><li><p>Increase wallet share with existing clients through strategic engagement and product penetration.
</p></li><li><p>Support on the conduct of annual/periodic credit facility reviews in the existing portfolio in a timely manner and support on the recommendation of appropriate credit facilities in line with the banks credit. policy to maximize earnings while containing risks to an acceptable level and identifying candidates for downgrades/ upgrades.
</p></li><li>Develop, Implement and maintain complete control aspects i.e., documentation, periodical client visits / call reports, stock inspections and formal credit checks / informal market feedback to monitor the assigned portfolio effectively.
</li><li>Organize client meetings with relevant partners/ seniority to deepen FAB relationship within the portfolio.
</li><li>Identify &amp; develop cross selling opportunities and increase cross-sell ratio and returns with clients.
</li><li>Support client on their day-to-day banking requirements with support from the team (as applicable).
</li><li>Ensure customer satisfaction remains high and meets the targeted NPS score.
</li><li>Be knowledgeable on market trends and manage a disciplined marketing process by identifying steps/strategies necessary to effectively initiate relationships with prospects.
</li><li><p>Onboard new clients as and when required.
</p></li></ul><p><b>Collaboration
</b></p><ul><li>Align with Retail &amp; Consumer Goods team as well as other partners to identify and convert opportunities.
</li><li>Collaborate with other business divisions to drive cross-BU collaboration. Develop proposition strategy, competition analysis, focused group approach, service delivery model, customer experience, internal &amp; external campaigns and alignment with other Products &amp; proposition including Risk policies, Payment &amp; Cash management, Trade products, collaboration with Retail banking including Private Banking, etc.
</li><li><p>Align with International banking to support client in FAB network locations.
</p></li><li><p>Support Unit/Divisional/Bank-wide initiatives (as required or assigned).
</p></li></ul><p><b>Operational
</b></p><ul><li><div>Assist the Executive Director / Line Manager in the day-to-day administrative and transactional activities such as client calls, payment processing, documentation follow up, account openings, updating pipeline, and any other activities in the unit/team to ensure continuity of work and the delivery of effective and high-quality outputs.
</div></li><li><div>Manage and follow up on KYC and compliance requirements in order to ensure consistency with the Bank&rsquo;s KYC and AML policies and regulatory requirements.
</div></li><li>Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
</li><li>Present transactions/proposals to the Credit Allocation Committee (CAC) for approvals.
</li><li><p>Run deal RAROCs and draft CAC submissions, ensuring delivery on CAC promises to achieve target RAROC thresholds.
</p></li><li><p>Prepare Green Light Memos for deal screening and Client Credit Applications (CAs).
</p></li><li>Review CAs and draft relationship comments before submission to Credit Committees.
</li><li><p>Ensure all credit reviews are submitted on time and agreed conditions are met.
</p></li><li><p>Address Credit inquiries, liaise with CAD and Legal for documentation matters.
</p></li><li>Conduct periodic reviews of risks (credit, operational, compliance etc.) within the portfolio on a regular basis.
</li><li>Drive day-to-day administrative and transactional activities for the team such as client calls, documentation follow up, pipeline updates, and any other activities in the unit/team to ensure continuity of work and delivery of effective/high quality output.
</li><li>Ensure that internal processes for existing portfolio/ NTBs are in-line with the Bank's policies &amp; procedures.
</li><li>Manage and follow up on KYC and compliance requirements to ensure consistency with the Bank's KYC and AML policies and regulatory requirements.
</li><li>Ensure all clients' files [documents] are maintained.
</li><li>Maintain a satisfactory audit on the portfolio.
</li><li>Adhere to process KPl's and, ORM, BCP &amp; Internal Audit requirements.
</li><li>Prepare timely and accurate statements and reports to meet the unit's requirements, policies, and standards.
</li><li><div>Learning &amp; Development &ndash; Attend appropriate on and off-the-job training programs.
</div></li><li><div>Ensure that all internal processes for existing portfolio and NTBs are met in line with the Bank&rsquo;s policies &amp; procedures.
</div></li><li><div>Adhere to process KPI&rsquo;s and, ORM, BCP &amp; Internal Audit requirements<br>
</div></li></ul><div></div><p><b>Policies, Systems, Processes, and Procedures
</b></p><ul><li>Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
</li></ul><div><b>MIS and Reports
</b></div><ul><li>Assist in the preparation of timely and accurate statements and reports to meet the unit&rsquo;s requirements, policies, and standards.
</li></ul><p><b>Client and Market Analysis
</b></p><ul><li><div>Conduct financial analysis on clients and their respective geographies/ industries/ markets to identify potential opportunities and risks.<br>
</div></li></ul><div></div><p><b>Leadership
</b></p><ul><li><div>Act as Role Model for the entire Retail &amp; Consumer Goods group and Retails &amp; Wholesale team
</div></li><li><div>Lead, Mentor, Motivate, Develop and Coach team members to ensure career growth and short &amp; long term successors
</div></li><li><div>Establish high-performance culture and ensure high engagement levels.
</div></li><li><div>Encourage ownership through rightful assignments to team members.
</div></li><li><div>Achieve individual and team's financial performance targets.
</div></li><li><div>Learning &amp; Development Attend appropriate on and off-the-job training programs and ensure own development and upgrade skills of team members.
</div></li><li><p>Involvement in team members new hirings.
</p></li></ul><p><b>Qualifications &amp; Experience:
</b></p><p><b>Minimum Qualification:
</b></p><ul><li><div>Bachelor&rsquo;s degree in finance or related discipline.
</div></li><li><p>CFA, or master&rsquo;s degree in business administration is preferred.
</p></li></ul><p><b>Minimum Experience:
</b></p><ul><li><p>12+ years of experience in Banking with at least 8+ years in senior role of team management.
</p></li></ul><p><b>Knowledge, Skills, and Attributes:
</b></p><ul><li><div>Deep Knowledge of Wholesale Banking or Investment Banking with exposure to Retail &amp; Consumer Goods.
</div></li><li><div>Strong understanding of credit analysis, trade finance, and treasury products.
</div></li><li><div>Excellent relationship management, negotiation, and leadership skills.
</div></li><li><div>Ability to manage complex client structures and deliver on strategic objectives.
</div></li><li><div>Understanding of FAB's product offering and business strategy.
</div></li><li><div>Ability to collaborate with a wide range of stakeholders to drive business.
</div></li><li><div>Strong relationship management skills both internally and externally.
</div></li><li><div>Sound communication skills (written and verbal).
</div></li><li><div>Ability to analyze and research information.
</div></li><li><div>Deep Financial and credit analysis ability with an aptitude to identify opportunities and close business deals.
</div></li><li><div>Data analysis and financial modelling skills
</div></li><li><div>Ability to work under pressure and adjust quickly to changing priorities
</div></li><li>Proficient in MS Office (excel, word and Power-point).</li></ul></div></div>
<br><div><div>Responsibilities</div></div><div></div>
<br><div><div>Qualifications</div></div><div></div>
<br><div><div>About Us</div>
<div><div><b>About Us:<br>
</b></div><div></div><br>
<div>First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br>
</div><div></div><br>
<div><b>Life at FAB:<br>
</b></div><div></div><br>
<div>Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to &quot;Grow Stronger.&quot; We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br>
</div><div></div><br>
<div><b>Career Development:<br>
</b></div><div></div><br>
<div>FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br>
</div><div></div><br>
<div><b>Our Values:<br>
</b></div><div></div><br>
<div>At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br>
</div><div></div><br>
<div>Join our team and be part of a journey to shape the future of banking.</div></div></div><div></div>

Director, Retail & Wholesale

Comma Media

<p><b>Job Title:</b> Sales Executive</p><p><b>Location:</b> Comma Media &ndash; Main Office</p><p><b>Mandatory Requirement:</b> <b>The candidate must have prior experience in digital marketing and social media management.</b></p><p><b>About the Company:</b></p><p>Comma Media specializes in social media management and marketing, providing creative and comprehensive solutions to enhance clients&rsquo; digital presence and increase brand impact.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop new client base and maintain relationships with existing clients.</li><li>Present sales proposals and customized marketing solutions to clients.</li><li>Achieve monthly and annual sales targets set by management.</li><li>Follow up on contracts and invoices, ensuring client satisfaction.</li><li>Collaborate with the marketing team to ensure campaign execution and desired results.</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience in digital marketing and social media management.</li><li>Excellent communication and listening skills, with strong client relationship-building ability.</li><li>Ability to work under pressure and meet targets.</li><li>Proficiency in CRM systems and basic office tools.</li></ul><p><b>Benefits:</b></p><ul><li><b>Competitive fixed salary.</b></li><li><b>Sales commission</b> with potential for increased income based on performance.</li><li>Dynamic and creative work environment.</li><li>Opportunities for professional development and continuous training.</li><li>Additional perks include: health insurance, performance bonuses, and annual leave.</li></ul><p><b>How to Apply:</b></p><p>Send your CV along with a brief cover letter highlighting your experience and achievements to: <b>[Company Email]</b></p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Sales Executive

ZAYED CHARTERED ACCOUNTANT FOR AUDITING-SOLE PROPRITORSHIP L.L.C

<p>We are looking for a dynamic and results-driven <b>Business Development Executive (Arabic Speaker)</b> to identify new business opportunities, build strong client relationships, and drive company growth in Arabic-speaking markets. The ideal candidate will be responsible for developing strategies, generating leads, and expanding the company&rsquo;s presence across target regions.</p><p><b>Key Responsibilities Market Research &amp; Strategy</b></p><ul><li>Identify new business opportunities in local and regional markets (Arabic-speaking regions).</li><li>Conduct market research to understand customer needs, competition trends, and potential growth areas.</li><li>Develop and implement strategic business development plans.</li></ul><p><b>Client Acquisition &amp; Relationship Management</b></p><ul><li>Build strong relationships with potential and existing clients.</li><li>Manage and expand the company&rsquo;s client portfolio in Arabic markets.</li><li>Conduct meetings, presentations, and product/service demonstrations in Arabic and English.</li></ul><p><b>Sales &amp; Revenue Growth</b></p><ul><li>Achieve sales targets and contribute to revenue growth.</li><li>Prepare and present proposals, quotations, and commercial agreements.</li><li>Negotiate pricing, contracts, and terms with clients.</li></ul><p><b>Communication &amp; Coordination</b></p><ul><li>Translate documents, proposals, and marketing material between Arabic and English.</li><li>Collaborate with internal teams (marketing, operations, finance) to ensure timely project delivery.</li><li>Participate in conferences, exhibitions, and networking events.</li></ul><p><b>Reporting &amp; Documentation</b></p><ul><li>Track sales activities, pipeline updates, and client interactions using CRM systems.</li><li>Prepare weekly/monthly reports on business performance and market insights.</li></ul><p><b>Qualifications</b></p><ul><li><b>Fluent in Arabic</b> (native or advanced) and proficient in English.</li><li>Bachelor&rsquo;s degree in Business, Marketing, or related field.</li><li>Proven experience in Business Development, Sales, or Account Management.</li><li>Strong negotiation, communication, and presentation skills.</li><li>Knowledge of regional markets and business culture in the GCC or MENA.</li><li>Proactive, target-driven, and able to work independently.</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p><p>Work Location: In person</p>

BUSINESS DEVELOPMENT

<div><div>Job Description</div>
<div>
<p>Job Purpose:
</p><div>To develop, grow and manage a diversified wholesale banking client portfolio in line with the FAB ADGM strategic priorities and objectives while operating within the FSRA regulatory framework and FAB group policies. The role is responsible for developing and maintaining Client Relationships, identifying &amp; originating business opportunities across banking products, and coordinating with Head Office and other Group entities for cross-border transactions (referral process).
</div><p>The RM, ensures full compliance with local governance incl. on-boarding, credit approval processes, and on-going portfolio monitoring requirements for all transactions booked in FAB ADGM. He/She will work closely with other Global Relationship Managers and internal stakeholders to deliver client solutions, ensure adherence to AML/CFT and contribute to sustainable revenue growth for ADGM branch.<br>
</p><p></p><p>Key Accountabilities:
</p><p>Generic Accountability
</p><p><b>Client and Market Analysis
</b></p><ul><li>Conduct financial analysis on clients and their respective geographies/ industries/ markets to identify potential opportunities and risks.
</li><li>Provide market information, contacts and raise the bank&rsquo;s profile in ADGM.
</li><li>Identify trade finance and capital flow opportunities and any relevant licensed products in ADGM.
</li><li>Originate new business opportunities with target clients across banking products and in line with relevant policies.
</li><li>Obtain support from relevant stakeholders and governance forums to close deals (e.g., credit, products, GT).
</li><li>Develop Term Sheet, Information Memorandum, Mandate letter etc.
</li><li>Examine &amp; resolve credit, market and operational risk aspects of the transactions in collaboration with products and enablement units.
 </li><li>Leverage FAB&rsquo;s network expansion through cross border deals.
</li><li>Anchor Strategic Connections within the ADGM ecosystem
</li><li>Expand Products Penetration Through Sector-Focused Solutions
</li><li>Ensure high returns with satisfactory yields
</li><li>Maintain the credit quality of the client's relationships within the Portfolio to an acceptable level set by the
</li><li>Pitch, review, negotiate and conclude deals.
</li><li>Develop and maintain strong network across other to help originate and collaborate on business opportunities.
</li><li><p>Up to date with the latest market developments, competitors' activities, regulations, and industry trends to dynamically amend the portfolio account plans as when applicable.
</p></li><li><p>Ability to handle sophisticated transactions and engage assigned team members.
</p></li><li><p>Recommend policy amendments as when required to match the latest business trends.
</p></li></ul><p><b>Business Origination
</b></p><p>Bank's management.
</p><p><b>Client Relationship Management
</b></p><ul><li><p>To achieve assigned financial and non-financial objectives by meeting all borrowing &amp; non borrowing needs of customers with target segments (E.g., borrowers, transactors, depositors).
</p></li><li><p>Prepare and Maintain Account Plans for all clients with support from relevant partners (e.g., products, international banking, Employee banking, Asset Management, etc.).
</p></li><li><p>Support on the conduct of annual/periodic credit facility reviews in the existing portfolio in a timely manner and support on the recommendation of appropriate credit facilities in line with the banks credit. policy to maximize earnings while containing risks to an acceptable level and identifying candidates for downgrades/ upgrades.
</p></li><li><p>Develop, Implement and maintain complete control aspects i.e., documentation, periodical client visits / call reports, stock inspections and formal credit checks / informal market feedback to monitor the assigned portfolio effectively.
</p></li><li><p>Organize client meetings with relevant partners/ seniority to deepen FAB relationship within the portfolio.
</p></li><li><p>Identify &amp; develop cross selling opportunities and increase cross-sell ratio and returns with clients.
</p></li><li><p>Support client on their day-to-day banking requirements with support from the team (as applicable).
</p></li><li><p>Ensure customer satisfaction remains high and meets the targeted NPS score.
</p></li><li><p>Keep abreast of market trends and manage a disciplined marketing process by identifying steps/strategies necessary to effectively initiate relationships with prospects.
</p></li><li><p>Onboard new clients as and when required.
</p></li></ul><p><b>Collaboration
</b></p><ul><li><p>Align with WBG Coverage team as well as other partners to identify and convert opportunities.
</p></li><li><p>Collaborate with other business divisions to drive cross-BU collaboration. Develop proposition strategy, competition analysis, focused group approach, service delivery model, customer experience, internal &amp; external campaigns and alignment with other Products &amp; proposition including Risk policies, Payment &amp; Cash management, Trade products, collaboration with Retail banking including Private Banking, etc.
</p></li><li><p>Support Unit/Divisional/Bank-wide initiatives (as required or assigned).
</p></li><li><p>Develop and maintain close working relationships with all business and support units internationally and in the
</p></li><li><p>Head Office to support business initiatives and growth.
</p></li><li><p>Develop a collaborative culture and promote cohesiveness amongst stakeholders in delivering quality
</p></li><li><p>services to internal and external customers.
</p></li></ul><p><b>Operational
</b></p><ul><li><p>Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
</p></li><li><p>Conduct periodic reviews of risks (credit, operational, compliance etc.) within the portfolio on a regular basis.
</p></li><li><p>Drive day-to-day administrative and transactional activities for the team such as client calls, documentation follow up, pipeline updates, and any other activities in the unit/team to ensure continuity of work and delivery of effective/high quality output.
</p></li><li><p>Ensure that internal processes for existing portfolio/ NTBs are in-line with the Bank's policies &amp; procedures.
</p></li><li><p>Manage and follow up on KYC and compliance requirements to ensure consistency with the Bank's KYC and AML policies and regulatory requirements.
</p></li><li><p>Ensure all credit reviews are submitted on time and agreed conditions are met.
</p></li><li><p>Ensure all clients' files (documents) are maintained.
</p></li><li><p>Maintain a satisfactory audit on the portfolio.
</p></li><li><p>Adhere to process KPl's and, ORM, BCP &amp; Internal Audit requirements.
</p></li><li>Prepare timely and accurate statements and reports to meet the unit's requirements, policies, and standards.
</li></ul><p><b>Leadership
</b></p><ul><li>Establish high-performance culture and ensure high engagement levels.
</li><li>Encourage ownership through rightful assignments to team members in the branch and in HO.
</li><li>Achieve individual and team's financial performance targets.
</li><li>Learning &amp; Development Attend appropriate on and off-the-job training programs and ensure development and skill upgradation of team members.
</li><li>Involvement in team members new hirings.
</li></ul><p>Qualifications and Experience:
</p><p>Minimum Qualification
</p><ul><li><div>Bachelor&rsquo;s degree in finance or related discipline.
</div></li><li><p>Master&rsquo;s degree in business administration or CFA is preferred.
</p></li></ul><div>Minimum Experience
</div><ul><li><p>12+ years of experience in Banking with at least 8+ years in senior role of team management.
</p></li><li><p>Knowledge, Skills, and Attributes:
</p></li><li><div>Strong local and regional regulatory and banking knowledge.
</div></li><li><div>Familiar with banking industry practices, guidelines and code of conduct.
</div></li><li><div>Ability to operate effectively within a global banking environment, balancing independence with strong
</div></li><li><div>Stakeholder communication and a solid control environment.
</div></li><li><div>Ability to communicate effectively with regulators and auditors.
</div></li><li><div>Proven track record as a business builder with experience in the following key areas:
</div></li><li><div>Relationship management including establishing new and developing existing corporate and institutional
</div></li><li><div>relationships.
</div></li><li><div>Business development.
</div></li><li><div>Ability to develop a comprehensive, executable strategy with:
</div></li><li><div>Good insight into the institutional and commercial market dynamics.
</div></li><li><div>Ability to identify regulatory changes and their impact
</div></li><li><div>Combines the highest level of integrity with strong intellect and ability to execute.
</div></li><li><div>High energy, motivated individual with a commitment to excellence.
</div></li><li><div>Capacity to work with transparency and open communication with the relevant business line managers at FAB</div></li></ul></div></div>
<br><div><div>Responsibilities</div></div><div></div>
<br><div><div>Qualifications</div></div><div></div>
<br><div><div>About Us</div>
<div><div><b>About Us:<br>
</b></div><div></div><br>
<div>First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br>
</div><div></div><br>
<div><b>Life at FAB:<br>
</b></div><div></div><br>
<div>Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to &quot;Grow Stronger.&quot; We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br>
</div><div></div><br>
<div><b>Career Development:<br>
</b></div><div></div><br>
<div>FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br>
</div><div></div><br>
<div><b>Our Values:<br>
</b></div><div></div><br>
<div>At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br>
</div><div></div><br>
<div>Join our team and be part of a journey to shape the future of banking.</div></div></div><div></div>

Director, Coverage – ADGM

HarbourVest

<div><p><b>Job Description Summary</b></p><p></p><p>
For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.</p><p></p><p>
In our collegial environment that&rsquo;s marked by low turnover and high energy, you&rsquo;ll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.</p><p></p><p>
We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.</p><p></p><p>
HarbourVest is an equal opportunity employer.</p><p></p><p>
This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed.</p><p></p><p>
The position will be part of the EMEA Global Private Wealth (&ldquo;GPW&rdquo;) fundraising team. The breadth of responsibility will focus on fundraising in the Middle East region to meet fundraising objectives and build the HarbourVest brand.</p><p></p><h2 class="jobSectionHeader"><b>
The ideal candidate is someone who is:</b></h2><ul><li>
Has a proven track record of fundraising private markets funds and strategies.</li><li>
Has a live rolodex of fund selector, distribution head, and C-suite roles within the Middle East region.</li><li>
Can operate independently with little direction and extensive travel experience in a fundraising capacity.</li><li>
Has private equity or private markets experience; and/or</li><li>
Has wealth management or private banking experience.</li><li>
Has knowledge of various wealth management client profiles including private banks, asset managers, fund distribution network platforms, multi-family offices, and independent financial advisors.<br>
</li></ul><h2 class="jobSectionHeader"><b>
What you will do:</b></h2><ul><li>
Account Manager for Middle East-based GPW clients and prospects.</li><li>
Originate new business to meet fundraising objectives.</li><li>
Take ownership of existing client relationships and cold call new prospects.</li><li>
Collaborate with the wider EMEA and APAC GPW teams to share market intelligence and relationships beyond Northern Europe.</li><li>
Work closely with the marketing teams and adjacent institutional IR colleagues to build the HarbourVest brand throughout each of the respective regions.</li><li>
Provide market feedback on investment strategy and product structuring parameters to feed into the early product development phases.</li><li>
And other responsibilities as required<br>
</li></ul><h2 class="jobSectionHeader"><b>
What you bring:</b></h2><ul><li>
Strong analytical and quantitative skills with attention to detail.</li><li>
Ability to work in a fast-paced environment and handle multiple projects.</li><li>
Ability to &ldquo;see the bigger picture&rdquo; and get to the heart of issues rapidly.</li><li>
Excellent interpersonal and communication skills, both written and verbal.</li><li>
A desire to work in a team environment, often under pressure.</li><li>
Strong work ethic; genuine passion for excellence and constant improvement.</li><li>
Personal and professional integrity of the highest order.</li><li>
Fluent in English and Arabic required.<br>
</li></ul><h2 class="jobSectionHeader"><b>
Education Preferred</b></h2><ul><li>
BS/BA or equivalent / MBA, CFA, CAIA beneficial.<br>
</li></ul><h2 class="jobSectionHeader"><b>
Experience</b></h2><ul><li>
10+ years&rsquo; experience in institutional and/or private client, financial sales, business development and client service, with experience in and detailed understanding of private markets and baseline understanding of product structuring.</li></ul></div><p></p>

Vice President, Global Private Wealth, Middle East

The Wave Lounge Beauty Spa

<p>Responsibilities</p><ul><li>Find clients and foster long-term relationships for cleaning /housekeeping</li><li>Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department ( B2B)</li><li>Understand client requirements</li><li>Attending networking activities to research and connect with prospective clients</li><li>Negotiating with clients to secure the most attractive prices.</li><li>Crafting business proposals and contracts to draw in more revenue from clients.</li><li>Reviewing clients' feedback and implementing necessary changes</li><li>Sales/Customer service skills</li><li>Outstanding communication ability</li><li>Confident and pleasant personality</li><li>Well-organized</li><li>Ability to work with targets</li><li>Sound judgement</li><li>Regional Travel is a must</li></ul><p>Job Requirements:</p><ul><li>Previous similar role minimum of 2 years from Facilities Management /Cleaning Company</li><li>Degree/Master's in marketing, business administration, or similar.</li><li>Extensive sales experience.</li><li>Professional yet affable disposition.</li><li>Neat, well-groomed appearance.</li><li>Great networking skills.</li><li>Excellent written and verbal communication.</li><li>Resourceful, with outstanding research skills.</li></ul><p>Benefits:</p><ul><li>Competitive salary package</li><li>Attractive incentive plan</li><li>Medical insurance</li><li>Opportunities for career advancement and development</li><li>2 Year UAE Residence Visa</li></ul><p>Additional incentives or perks will be given based on job sales achievements monthly</p><p>Freshers who like to join Sales too are accepted, but should have above knowledge, and English speaking is a must</p><p>Preferably on a cancelled visa or visit visa. The company will provide a work visa.</p><p>Work Location: Hybrid remote in Abu Dhabi (Abu Dhabi)</p>

Explore 543+ Client relationship manager in Abu Dhabi this April. Find roles across top companies and apply now to boost your career.

543 client relationship manager jobs In Abu Dhabi

Premier Relationship Director I

Director, Retail & Wholesale

Sales Executive

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Director, Coverage – ADGM

Vice President, Global Private Wealth, Middle East

Sales Executive