business development manager Jobs in Abu Dhabi

business development manager

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account development representative Jobs in Abu Dhabi

account development representative

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client relationship manager

Smart Research System

Job PurposeThe key responsibilty of this position is to manage key clients of the organisation and maintain a strong relationship. The position holder is expected to achieve budgets and strategic targets provided for the client. Additionally, the role requires to be the lead point of contact for all client matters, anticipate client&rsquo;s needs, coordinate with internal stakeholders to ensure quality delivery of product and services to our customers. The goal of the position holder is to contribute in sustaining and growing the business to achieve long term success.Detailed ResponsibilitiesStrategy and ObjectivesFormulate, implement and benchmark development strategies for each client (sister companies, Govt. &amp; commercial entities) to deliver budget / strategic business targetsCore Responsibilities <ul><li>Developing and sustaining solid relationships with key clients that bring in the most income for the company</li><li>Addressing and resolving key clients&rsquo; complaints</li><li>Acting as the main point of contact between key clients and internal teams</li><li>Communicating and collaborating with procurement, supply chain, logistics &amp; other departments to ensure that client&rsquo;s needs are met.</li><li>Compiling reports on account progress, goals, key initiatives and revenue forecasts</li><li>Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions if required</li><li>Negotiating contracts with key clients and meeting deadlines of agreed goals</li><li>Play an integral part in identifying new opportunities</li><li>Establishing and overseeing internal budgets with the company and external budgets with the client</li><li>Analyze customer data and reports wherever required to improve customer relationship management</li><li>Undertake any other tasks as directed by Chief Commercial Officer / Director &ndash; Account Management</li></ul>Organization, Resources and Monitoring<ul><li>Proactively identify and seek professional development opportunities to improve capabilities and technical skills</li></ul>People Management<ul><li>Promote the Organisational culture and values</li></ul>Stakeholder Management<ul><li>Lead, drive and support the relationship management with internal stakeholders &amp; clients.</li></ul>Policies and Procedures<ul><li>Ensure compliance of all policies and procedures while delivering the roles and responsibilities</li></ul>Reporting<ul><li>Prepare required reports as per the section&rsquo;s reporting requirements internally within GPO and externally as applicable or any other reports as directed by Chief Commercial Officer / Director &ndash; Account Management</li></ul>Job QualificationsEducation, Skills and Certifications <ul><li>Bachelor&rsquo;s Degree in Business Administration or a related discipline. Masters would be a plus</li><li>English language is required, Arabic language (written &amp; spoken) is preferred.</li></ul>Experience <ul><li>4-6 years of experience in healthcare industry</li><li>Knowledge of Pharmaceutical or Medical Consumable preferred</li></ul>Critical experience requiredManagement experience<ul><li>Excellent communication and interpersonal abilities with aptitude in fostering long term relationship</li><li>Outstanding Organisational &amp; leadership skills</li><li>Manage multiple priorities and execute with a sense of urgency</li><li>Steer &amp; lead meetings based on a clear agenda and presentation</li><li>Demonstrate experience in negotiation and meeting client requirements</li><li>Ability to multitask and manage more than one client account</li></ul>Relevant experience<ul><li>Experience in dealing with sensitive and confidential information</li></ul>Systems experience<ul><li>Experience in MS Word, MS Excel and MS PowerPoint is required with emphasis on MS Excel</li><li>Experience with ERP (Oracle / SAP) and its functionalities would be a plus</li></ul>Job Type: Full-timePay: AED18,000.00 - AED21,000.00 per month

Assistant Manager – Services (ST Pharmacy)

Job PurposeThe key responsibilty of this position is to manage key clients of the organisation and maintain a strong relationship. The position holder is expected to achieve budgets and strategic targets provided for the client. Additionally, the role requires to be the lead point of contact for all client matters, anticipate client&rsquo;s needs, coordinate with internal stakeholders to ensure quality delivery of product and services to our customers. The goal of the position holder is to contribute in sustaining and growing the business to achieve long term success.Detailed ResponsibilitiesStrategy and ObjectivesFormulate, implement and benchmark development strategies for each client (sister companies, Govt. &amp; commercial entities) to deliver budget / strategic business targetsCore Responsibilities <ul><li>Developing and sustaining solid relationships with key clients that bring in the most income for the company</li><li>Addressing and resolving key clients&rsquo; complaints</li><li>Acting as the main point of contact between key clients and internal teams</li><li>Communicating and collaborating with procurement, supply chain, logistics &amp; other departments to ensure that client&rsquo;s needs are met.</li><li>Compiling reports on account progress, goals, key initiatives and revenue forecasts</li><li>Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions if required</li><li>Negotiating contracts with key clients and meeting deadlines of agreed goals</li><li>Play an integral part in identifying new opportunities</li><li>Establishing and overseeing internal budgets with the company and external budgets with the client</li><li>Analyze customer data and reports wherever required to improve customer relationship management</li><li>Undertake any other tasks as directed by Chief Commercial Officer / Director &ndash; Account Management</li></ul>Organization, Resources and MonitoringProactively identify and seek professional development opportunities to improve capabilities and technical skillsPeople ManagementPromote the Organisational culture and valuesStakeholder ManagementLead, drive and support the relationship management with internal stakeholders &amp; clients.Policies and ProceduresEnsure compliance of all policies and procedures while delivering the roles and responsibilitiesReportingPrepare required reports as per the section&rsquo;s reporting requirements internally within GPO and externally as applicable or any other reports as directed by Chief Commercial Officer / Director &ndash; Account ManagementJob QualificationsEducation, Skills and Certifications <ul><li>Bachelor&rsquo;s Degree in Business Administration or a related discipline. Masters would be a plus</li><li>English language is required, Arabic language (written &amp; spoken) is preferred.</li></ul>Experience <ul><li>4-6 years of experience in healthcare industry</li><li>Knowledge of Pharmaceutical or Medical Consumable preferred</li></ul>Critical experience requiredManagement experience<ul><li>Excellent communication and interpersonal abilities with aptitude in fostering long term relationship</li><li>Outstanding Organisational &amp; leadership skills</li><li>Manage multiple priorities and execute with a sense of urgency</li><li>Steer &amp; lead meetings based on a clear agenda and presentation</li><li>Demonstrate experience in negotiation and meeting client requirements</li><li>Ability to multitask and manage more than one client account</li></ul>Relevant experience<ul><li>Experience in dealing with sensitive and confidential information</li></ul>Systems experience<ul><li>Experience in MS Word, MS Excel and MS PowerPoint is required with emphasis on MS Excel</li><li>Experience with ERP (Oracle / SAP) and its functionalities would be a plus</li></ul>Job Types: Full-time, ContractPay: AED17,000.00 - AED21,000.00 per monthLanguage:<ul><li>arabic (Preferred)</li></ul>License/Certification:<ul><li>CIPS (Required)</li></ul>

Asst. Manager – Key Accounts and BD - Pharmacy

Biz Team

We are looking for a Professional and Customer-oriented Female CRO to manage client relationships and ensure smooth branch operations. The ideal candidate should be a Graduate with exceptional communication skills in English and Hindi.Key Responsibilities<ul><li>Customer Education: Educate customers on the full range of services offered by the organization.</li><li>Inquiry Management: Address customer inquiries and complaints promptly, guiding them to the correct departments.</li><li>Relationship Building: Build and maintain strong relationships with customers to ensure long-term loyalty.</li><li>Call Management: Manage incoming calls and route them effectively to the appropriate staff members.</li><li>Appointment Scheduling: Schedule and manage appointments for both customers and branch staff.</li><li>Coordination: Coordinate with typists, supervisors, and other staff to ensure timely service delivery.</li><li>CRM Activities: Co-ordinate and conduct CRM (Customer Relationship Management) activities at the branch level.</li><li>Reporting: Prepare daily reports on customer interactions and satisfaction levels.</li><li>Administrative Support: Ensure that brochures, forms, and informational materials are available to customers and support branch staff with clerical duties as needed.</li></ul>Requirements &amp; Qualifications<ul><li>Education: Any University Degree.</li><li>Languages: Must be fluent in English and Hindi. (Arabic knowledge is an added advantage).</li><li>Skills: Excellent interpersonal skills, problem-solving ability, and basic computer knowledge (MS Office).</li><li>Experience: Prior experience in customer service or front-desk roles in the UAE is preferred. Freshers can also apply.</li><li>Personal Attributes: Presentable, professional demeanor, and a proactive attitude.</li><li>Visa Status: Husband Visa Holders Only</li></ul>Job Type: Full-timeLanguage:<ul><li>Hindi and English (Required)</li></ul>

Customer Relations Officer (Female)

Distance studio international Civil Engineering Consultancy 

Job Summary: The Business Development Manager will play a pivotal role in identifying, developing, and securing new business opportunities for our firm. The ideal candidate will have a strong understanding of engineering services, the ability to cultivate relationships with key stakeholders, and a track record of successfully driving sales and business expansion..Key Responsibilities:<ul><li>Develop and execute strategies to identify and secure new business opportunities for the firm across key engineering sectors.</li><li>Build, maintain, and nurture relationships with potential clients, industry stakeholders, and key decision-makers.</li><li>Conduct market research to understand client needs, competitor offerings, and industry trends.</li><li>Work closely with project teams to create tailored proposals, presentations, and service offerings that meet client requirements.</li><li>Drive the full sales cycle: from lead generation and qualification to negotiating contracts and closing deals.</li><li>Collaborate with the senior leadership team to develop long-term business strategies and growth plans.</li><li>Attend industry events, trade shows, and networking activities to build the firm&rsquo;s brand presence and generate leads..</li></ul>Job Type: Full-timePay: AED9,000.00 - AED10,000.00 per month

Business Development

First Abu Dhabi Bank (FAB)

<div>
 To manage and grow large account portfolios and client relationships for assigned portfolio in the Corporate Banking segment; improve service quality levels and supervise the subordinates&rsquo; day-to-day activities and client interactions to ensure that the objectives are constantly met and its revenue targets achieved, while maintaining client satisfaction and portfolio credit quality. High collaboration required internally and externally, with local and international client outreach (includes meetings in different time zones and tight deadline submissions). A highly engaged person who can drive the business and internal processes to ensure approvals are sought in a short time span.
</div>

Associate Director, Coverage International - Dubai

Naffco

<div>Job Description: 
NAFFCO Abu Dhabi is seeking a proactive and technically competent Sales Account Manager (Maintenance) to manage and grow maintenance service opportunities for Fire Fighting Systems, Fire Alarm Systems, and Fire &amp; Life Safety (FLS) across our client portfolio. The ideal candidate will have experience with maintenance contracts (AMC), preventive maintenance projects, and a minimum of 5 years in the fire protection or building services sector. This role combines account management, technical expertise, and customer engagement to retain clients and deliver profitable service contracts.<h4 class="jobSectionHeader">
Key Responsibilities &ndash; Account Management &amp; Service Growth</h4><ul><li>
Develop and maintain strong client relationships, acting as the primary point of contact for maintenance contracts, service enquiries, and escalations.</li><li>
Identify and qualify new service opportunities within assigned accounts through proactive engagement, site visits, and relationship-building.</li><li>
Prepare and present technical-commercial proposals, service agreements, and scope of works that clearly articulate value, service levels, and costings.</li><li>
Coordinate with operations, engineering, and logistics teams to ensure accurate pricing, resource planning, and timely mobilization for new and existing contracts.</li><li>
Monitor contract performance, KPIs, and service reports, and implement continuous improvement initiatives to enhance service delivery and customer satisfaction.</li><li>
Manage contract renewals, extensions, and negotiations, securing long-term commitments to support business growth.</li><li>
Support bid responses and tender submissions for maintenance packages, ensuring technical and commercial compliance.</li><li>
Respond promptly to client service issues, coordinating investigations, root-cause analysis, and corrective actions with technical teams.</li><li>
Maintain up-to-date client records, contract documentation, and CRM entries to support forecasting, reporting, and stakeholder communication.</li><li>
Represent the company at client meetings, site reviews, and industry events to promote services and gather market intelligence.</li></ul><h4 class="jobSectionHeader">
Essential Skills &ndash; Commercial, Technical &amp; Communication</h4><ul><li>
Account Management: Proven experience managing service contracts and maintenance projects with a focus on client retention and revenue growth.</li><li>
Technical Knowledge: Hands-on understanding of Fire Fighting Systems, Fire Alarm Systems, FLS, HVAC, and preventive maintenance practices.</li><li>
AMC Experience: Demonstrated success managing Annual Maintenance Contracts and executing long-term maintenance projects.</li><li>
Commercial Acumen: Strong skills in preparing proposals, pricing services, and negotiating contract terms.</li><li>
Communication: Excellent verbal and written skills for client presentations, contract management, and internal coordination.</li><li>
IT Literacy: Proficient in MS Office, CRM systems; familiarity with CMMS or mobile workforce tools is advantageous.</li></ul><h4 class="jobSectionHeader">
Problem Solving &ndash; Service Delivery &amp; Operational Judgement</h4><ul><li>
Assess client issues and service failures quickly, propose practical corrective actions, and coordinate resources to restore service levels efficiently.</li><li>
Balance commercial and operational priorities when negotiating scope changes, pricing variations, or service-level adjustments.</li><li>
Drive continuous improvement by analyzing service data, identifying recurring faults, and implementing preventive measures.</li><li>
Manage multiple account demands and deadlines, making timely decisions and escalating appropriately to meet contractual obligations.</li></ul><h4 class="jobSectionHeader">
Essential Qualifications and Experience</h4><ul><li>
Relevant technical qualification in Mechanical, Electrical, Building Services, HVAC, Fire Protection, or related discipline.</li><li>
Minimum 5 years&rsquo; experience in maintenance account management, technical sales, or service delivery within fire protection, FLS, building services, or facilities management.</li><li>
Proven track record in managing AMC contracts, preventive maintenance projects, and achieving revenue targets.</li><li>
Knowledge of maintenance processes, preventive maintenance regimes, and relevant standards/regulations.</li><li>
Willingness to travel to client sites in Abu Dhabi and participate in out-of-hours escalation if required.</li><li>
Fluency in English; additional languages are advantageous but not required.</li></ul></div>

Sales Account Manager (Maintenance)

SYNERGY GROUP

Key Roles &amp; Responsibilities1. Client Acquisition &amp; Sales<ul><li>Identify and target potential clients (construction firms, FM companies, hotels, industrial projects, EPC contractors, etc.)</li><li>Generate leads through cold calling, networking, site visits, exhibitions, and referrals</li><li>Pitch manpower solutions (skilled, semi-skilled, unskilled, white-collar, short-term or long-term)</li><li>Prepare and negotiate commercial proposals, rate cards, and contracts</li><li>Close deals and meet monthly/quarterly revenue targets</li></ul>2. Account Management &amp; Relationship Building<ul><li>Maintain strong relationships with existing clients</li><li>Act as the main point of contact for manpower requirements and escalations</li><li>Upsell or cross-sell additional manpower categories or services</li><li>Ensure client satisfaction and contract renewals</li><li>Conduct regular client meetings and site visits</li></ul>3. Understanding Client Manpower Needs<ul><li>Analyze client project requirements (quantity, skill level, duration)</li><li>Coordinate with recruitment and operations teams to ensure availability</li><li>Advise clients on optimal manpower deployment models</li><li>Provide solutions for urgent, bulk, or project-based staffing needs</li></ul>4. Market &amp; Competitor Analysis<ul><li>Monitor market trends, manpower demand, and pricing in the UAE</li><li>Track competitors&rsquo; rates, services, and client movements</li><li>Identify new sectors or geographic areas for expansion</li><li>Provide management with market intelligence and growth opportunities</li></ul>5. Coordination with Recruitment &amp; Operations<ul><li>Liaise with recruitment teams to ensure timely sourcing of manpower</li><li>Coordinate mobilization, onboarding, and deployment schedules</li><li>Ensure replacements and backup manpower are available when needed</li><li>Support operations in resolving manpower performance or attendance issues</li></ul>6. Contract &amp; Commercial Management<ul><li>Draft and review contracts in line with UAE labor laws</li><li>Ensure pricing covers visa costs, WPS, accommodation, transport, and insurance</li><li>Monitor profitability of contracts and control cost leakage</li><li>Manage contract amendments, extensions, and rate revisions</li></ul>7. Compliance &amp; UAE Labor Law Awareness<ul><li>Ensure manpower supply complies with:</li><li>MOHRE regulations</li><li>WPS requirements</li><li>Visa and work permit rules</li><li>Health &amp; safety standards</li><li>Educate clients on legal manpower deployment practices</li><li>Coordinate with PRO / HR teams on documentation and approvals</li></ul>8. Reporting &amp; Performance Tracking<ul><li>Maintain CRM and sales pipelines</li><li>Prepare sales forecasts, revenue reports, and client status updates</li><li>Track KPIs such as:</li><li>New client acquisition</li><li>Revenue growth</li><li>Contract renewals</li><li>Client retention</li></ul>9. Networking &amp; Brand Representation<ul><li>Attend industry events, trade fairs, and networking sessions</li><li>Build relationships with contractors, consultants, and project managers</li><li>Promote company brand and reputation in the market</li></ul>Skills &amp; Competencies Required<ul><li>Strong B2B sales and negotiation skills</li><li>Knowledge of UAE manpower and staffing market</li><li>Understanding of labor law basics</li><li>Excellent communication and relationship management</li><li>Commercial awareness and pricing strategy skills</li><li>Ability to work under pressure and meet targets</li></ul>Must-Have ✔ Bachelor&rsquo;s degree ✔ 5+ years manpower industry experience ✔ Strong UAE labor law knowledge ✔ Proven sales &amp; negotiation skills ✔ UAE driving licenseNice-to-Have ➕ MBA ➕ Arabic language ➕ Existing client portfolioJob Type: Full-time

Business Development Manager (BDM) in a Manpower Supply / Staffing Company

Explore 239+ Client relationship manager in Abu Dhabi this February. Find roles across top companies and apply now to boost your career.