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client relationship manager

Giantsage

We are seeking a dynamic and results-driven Global Account Manager to lead international client acquisition and relationship management. You will develop and execute global sales strategies, manage key accounts, and drive project implementation across AI, SaaS, and cloud industries.Your role will be pivotal in expanding our global footprint through strategic partnerships, contract negotiations, and innovative product promotion initiatives.Key Responsibilities<ul><li>Client Acquisition &amp; Management: Identify and pursue new business opportunities while strengthening existing client partnerships.</li><li>Sales Strategy Development: Design and execute tailored sales strategies across diverse international markets.</li><li>Project Execution: Manage project delivery to ensure alignment with client expectations and company objectives.</li><li>Market Analysis: Conduct in-depth market research to identify growth opportunities and product improvements.</li><li>Business Growth: Collaborate with cross-functional teams to drive revenue growth and global expansion.</li></ul>What You&rsquo;ll Gain<ul><li>Premier Growth Platform: Join the frontlines of the AGI revolution, engaging with 1,000+ global AI founders and developers.</li><li>Global Exposure: Play a central role in international market expansion and the adoption of cutting-edge AI technologies.</li><li>Elite Talent Network: Work alongside high-caliber professionals from top universities and institutions worldwide.</li><li>Professional Development: Strengthen your career in a dynamic, innovation-driven environment.</li></ul>Qualifications<ul><li>Experience: 1&ndash;5 years in sales or business development; proven track record of achieving targets.</li><li>Language: Fluent in English (additional languages are an advantage).</li><li>Industry Knowledge: Understanding of the Internet, media, entertainment, or AI industries; existing client network is highly desirable.</li><li>Personal Traits:</li><li>Strong self-motivation and goal orientation</li><li>Passion for AI and innovation</li><li>Excellent communication and negotiation skills</li><li>Ability to thrive in a fast-paced, global environment</li></ul>Job Type: Full-time

Global Account Manager – AI, SaaS, and Cloud Technology (Remote)

CNS Middle East

<div>Company Description 
CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves. 
Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets. 
A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio. 
Job Description 
The Account Manager will be required to protect CNS interest focusing on Abu Dhabi Region , plan and forecast projects from prospective customers, will be responsible for achieving yearly quota and propose solutions (technical and commercial) from CNS to prospective customers. The job holder is expected to have experience in CNS domain (with SIs) and market experience
Job Responsibilities:
Protect CNS Interest:<ul><li>
Protect and respect CNS confidentiality of all information that is provided or obtained related to all aspects of business of the company or its partners, distributors, suppliers and customers</li><li>
It is critical and a must to comply with all polices and processes within the company and extend full cooperation towards the internal/external audits conducted by the management representatives</li><li>
Professional representation of the company core values</li><li>
Comply to ISO within the company</li></ul>
Plan and Forecast Projects from Prospective Customers:<ul><li>
Be aware and updated of business trends and market changes</li><li>
Establish a professional consultative relationship with the client, up to the C-level by developing a core understanding of the unique business needs</li><li>
Have knowledge of competitors in account to strategically position CNS's products and services better</li><li>
Ability to sell the whole portfolio of CNS (Servers, Storage, Networking, Security, Virtualization, Backup, DR, Support, and Managed Services)</li><li>
Prepare a list of prospective customers and projects expected to finalize within the same financial year</li><li>
Create and drive accurate sales pipeline with accurate account revenue forecasting</li><li>
Achieve the Target through the planned and forecasted prospects</li><li>
Negotiate and win projects from the customers those create a financial profit to CNS</li></ul>
Responsible for Achieving Yearly Quota:<ul><li>
Achieve yearly and quarterly Target assigned by Sales Manager</li><li>
Responsibility for winning projects</li><li>
Total coverage of assigned market segments, and increase the company&rsquo;s market share in such segment</li><li>
Develop new accounts</li><li>
Enhancing customer satisfaction and ability to build long-term relationship</li><li>
Good knowledge of customer requirements and behavior</li><li>
Good technical knowledge of the products and services offered by the company</li><li>
Ensure that all escalation process is in use, if required</li><li>
Engage appropriate resources to build compelling value propositions, deliver sales presentations, negotiate and close deals</li><li>
Supporting PM, Collection and Contract Teams</li></ul>
Propose Technical and Commercial Solutions from CNS to the Prospective Customers:<ul><li>
Professionally represent the company</li><li>
Align with principal partners to provide turnkey solutions</li><li>
Ensuring proposals or any other information is prepared accurately and submitted properly</li><li>
Propose solutions based on added values rather than on price</li></ul> 

Qualifications 
<ul><li>
5-7years of experience.</li><li>
University or Bachelor's degree.</li><li>
Strong relationship with customers</li><li>
Demonstrated achievement of high quota</li><li>
Opportunity Qualification</li><li>
Proposal Development</li><li>
Closing</li><li>
Account Planning and Alignment</li><li>
Customer Relationship Management</li></ul> 

Additional Information<div></div> 
Compliance with policies and procedures based on the ISO standards adopted by CNS.</div>

Account Manager

First Abu Dhabi Bank (FAB)

<div>
 
 First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.
 
 
 
 
 
 
 Job Description
 
 
 
 
 The Manager, Client Services is responsible for assisting the Elite Banking business segments with daily operational matters as well as providing high level of customer service to new and existing clients.
 
 
 
 
 The Manager, Client Services will be embedded with the Sales Team, however they are independent from the Sales function and managed by the Head of Elite Client Support to ensure standardization of services rendered to the front line across all Manager, Client Services. The role is also to convey to the Quality Assurance Team process gaps, opportunities to reduce turnaround time to increase efficiency, reduce errors and enhance controls.
 
 
 
 
 This is a fast paced, office based working environment with persistent pressure to meet deadlines and to handle multiple assignments at any given time.
 
 
 
 
 The Manager, Client Services must :
 
 
 
 <ul>
 <li>
 Be a highly motivated individual with good interpersonal and communication skills (multi-lingual being an advantage)
 </li>
 <li>
 Demonstrate high levels of professional discretion and work ethics as well as having the ability to handle difficult situations/clients in a calm positive manner.
 </li>
 <li>
 Demonstrates a willingness for personal development through ongoing internal and external training programs
 </li>
 <li>
 Adheres to the Banks timings and work structure
 </li>
 <li>
 To support Elite Head and Team Leaders for coordination and administration activities to enable the day-to-day running of Elite unit.
 </li>
 </ul>
 
 
 Generic and Job Specific Accountabilities:
 
 
 
 
 <ul>
 <li>
 Provide high quality &amp; unbiased service to all clients assigned to the RM either by phone, emails or in person in relation to any query or request they have.
 </li>
 <li>
 Client point of contact in the absence of the RM.
 </li>
 <li>
 Provide assistance to the RM&rsquo;s in opening and closing accounts. Performs necessary compliance and KYC checks etc. &amp; ensuring error free submissions. Following up with clients for remediation (documents only) of existing accounts, which has to be achieved within the required timeframe, with the ability to escalate concerns, errors in documentation to the functional manager.
 </li>
 <li>
 Process all clients Transfers/Remittances/FD/FX deals etc. within agreed TAT as per SLA agreements. Obtaining special rates and tracking from end-to-end for successful completion. Monthly MIS report will be generated and escalated to Line manager and Quality Assurance to identify delays in order to enhance the process. SSO should ensure RFT ( Right First Time ) for all submissions.
 </li>
 <li>
 Coordinate with Investment desk, TED, AMO, Custody, Securities for all Investment trades for end-to-end follow up. Monthly MIS on turnaround time with the respective business units to be escalated to the Line Manager and the Quality Assurance team
 </li>
 <li>
 Perform signature verification checks and make call backs as per requirement (if permitted by TL)
 </li>
 <li>
 Liaise with internal stakeholders for any follow-ups
 </li>
 <li>
 Liaise with international branches as and when required (if applicable)
 </li>
 <li>
 Provide clients with updated bank and portfolio statements. MIS on the volume of requests to be provided to the Line Manager and Quality Assurance.
 </li>
 <li>
 Prompt follow-up and delivery of security items e.g. Debit/Credit cards, cheque books, returned cheques. Ensure proper registration and storage of the same. Relevant registers are required to be updated and exceptions to the process is to be escalated to the Line Manager.
 </li>
 <li>
 Logging and continuous follow-up of all customer complaints in the CMS system within the TAT to ensure customer satisfaction. Monthly MIS will be shared with management to monitor and identify any customer complaint trends which can be recommended for corrective action.
 </li>
 <li>
 Update and monitor all trackers daily/weekly/monthly and ensure correct registration of any documents received from clients to maintain audit flow
 </li>
 <li>
 Attend internal/external training as required for business needs as well as personal development
 </li>
 <li>
 Monitor and escalate the ICCS system for the relevant department as requested
 </li>
 <li>
 Assist in mentoring and training other staff whenever possible
 </li>
 <li>
 Provide cover during leave periods for colleagues
 </li>
 <li>
 Strict adherence to Banks policies and procedures, compliance, and regulatory requirements
 </li>
 <li>
 Zero unsatisfactory comments from audit. Complete and timely co-operation with any requests from audit or compliance
 </li>
 <li>
 Willing to move from segment to segment as per management request.
 </li>
 <li>
 Any other additional tasks as assigned by management.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 Job knowledge, Skills and Experience
 
 
 
 
 <ul>
 <li>
 Good understanding of banking products and services.
 </li>
 <li>
 University degree in business/ economics/ marketing or minimum of 3 years work experience in a similar field
 </li>
 <li>
 Ability to work in a team and develop professional relationships over all levels.
 </li>
 <li>
 Excellent interpersonal skills, creative and a self-starter.
 </li>
 <li>
 Good English language skills, both written and spoken, coupled with Arabic would be an advantage. Strong technology skills.
 </li>
 </ul>
</div>

Manager- Client Services

Metropolitan Capital Real Estate

Job Title: Exclusive Sales Relationship ManagerLocation: Abu Dhabi, UAE Company: Metropolitan Capital Real EstateAbout UsFounded in 2008, The Metropolitan Group is a leading real estate firm in the UAE, recognized for delivering exceptional property services across both local and international markets. Metropolitan Capital Real Estate, our Abu Dhabi-based division, is one of the city&rsquo;s top agencies and is officially accredited by licensed developers in Dubai, Abu Dhabi, and Ras Al Khaimah. We have consistently been honored for outstanding sales performance by major developers including ALDAR, IMKAN, REPORTAGE, EMAAR, MERAAS, DAMAC, Dubai Properties, and others.Role OverviewWe are seeking a results-oriented Exclusive Sales Relationship Manager to build and manage strategic partnerships with brokerages, support clients throughout their property journey, and drive the success of exclusive real estate projects. This role requires strong relationship-building skills, deep market knowledge, and a commitment to delivering exceptional service and achieving sales targets.Key Responsibilities<ul><li>Identify, contact, and onboard new brokerage partners</li><li>Communicate project USPs effectively to clients and brokers</li><li>Organize broker events and deliver training sessions</li><li>Manage the full customer sales experience, including post-sale service</li><li>Support brokers in closing deals and achieving revenue targets</li><li>Conduct market research to stay informed on trends and competitors</li><li>Build and maintain a profitable network of local and international brokers</li><li>Acquire new clients and nurture existing relationships</li><li>Maintain accurate client records and documentation</li><li>Assist buyers in making informed property decisions</li><li>Resolve customer queries promptly and professionally</li><li>Lead briefings with sub-agencies on exclusive projects</li><li>Handle administrative and service-related tasks as needed</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Real Estate, or a related field</li><li>Minimum 2 years of experience in real estate sales, brokerage partnerships, or relationship management</li><li>Proven track record of meeting and exceeding sales targets</li><li>Strong knowledge of the UAE real estate market and international property trends</li><li>Excellent communication, negotiation, and presentation skills</li><li>Ability to build and maintain professional relationships with brokers and clients</li><li>Strong organizational and time-management abilities</li><li>Proficiency in MS Office and CRM systems</li><li>Fluency in English; additional languages are an advantage</li></ul>What We Offer<ul><li>UAE working visa and Emirates ID</li><li>Competitive salary with benefits and performance bonuses</li><li>Collaborative and dynamic work environment</li><li>Professional development and training opportunities</li><li>Comprehensive medical insurance and residency coverage</li><li>Relocation support to Abu Dhabi, if required</li></ul>Why Join Us<ul><li>Over 15 years of excellence in the UAE real estate market</li><li>Top-selling broker for all major UAE developers</li><li>Winner of the International Property Awards 2022 &ndash; Best Real Estate Agency</li><li>Certified Great Place to Work in the UAE for three consecutive years</li><li>Recipient of the Feefo Platinum Service Award 2024 for outstanding customer service</li></ul>Job Type: Full-time

Real Estate Relationship Manager

Wasserman Media Group LLC

<div>Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. 
Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit www.teamwass.com .
Wasserman is forever committed to serving our clients, colleagues and community with exceptional insight, influence and creativity, while making a positive and lasting impact. We support our employees&rsquo; professional aspirations, with a rich internal culture where curiosity is rewarded. We offer our people multiple learning and development programmes throughout the world. What we do is fast-paced, exciting and rewarding, which is why we love it and why you&rsquo;ll love life at Wasserman.
What you will be doing
Wasserman Middle East is seeking an experienced Associate Director to lead a major global motorsport partnership on behalf of a key client.
This role will oversee the day-to-day client relationship, guiding strategic discussions around sponsorship objectives and translating them into effective activation plans. You&rsquo;ll be responsible for end-to-end account management, including planning, execution, and reporting across the client&rsquo;s sponsorship portfolio.
We&rsquo;re looking for someone with strong client management skills, proven experience in the sponsorship industry, and a genuine passion for sport and entertainment. Motorsport experience and a deep understanding of the global sponsorship landscape in this space are essential.
Based in our UAE office (Abu Dhabi or Dubai), you&rsquo;ll collaborate with colleagues across the Middle East and globally. The role involves international and regional travel and reports into an Associate Vice President. Team leadership experience is required, as you will manage a small, dedicated team.
Your key responsibilities will include:
Account Management
<ul><li>Lead a major strategic sports partnership, managing delivery across all touchpoints.
</li><li>Build and maintain senior client and stakeholder relationships.
</li><li>Oversee team of six across roles from coordinator to senior account manager.
</li><li>Manage meetings, reporting, KPIs, and project documentation.
</li><li>Drive reliable, solution-focused client service with strong internal collaboration.
</li></ul>Integrated Marketing
<ul><li>Lead end-to-end delivery of integrated campaigns including events, digital, PR, and guest experience.
</li><li>Manage timelines, budgets, creative development, and rights activation.
</li><li>Ensure alignment of all assets with client brand strategy.
</li><li>Collaborate cross-agency to deliver seamless execution.
</li></ul>Strategic Planning
<ul><li>Develop and deliver client strategy aligned with brand and partnership goals.
</li><li>Lead project impact measurement
</li><li>Translate project insight into actionable plans and measurable outcomes.
</li><li>Actively support the broader Wasserman new business function
</li></ul>Sponsorship &ndash; Motorsport in the Middle East
<ul><li>Extensive experience in motorsport sponsorship delivery across the region.
</li><li>Strong understanding of electric and traditional motorsport platforms.
</li><li>Skilled in adapting rights for local relevance and impact, especially in KSA.
</li><li>Established relationships with rights holders and event promoters beneficial
</li><li>Proven track record of leveraging sponsorship for brand and business growth.
</li></ul>Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.</div>

Associate Director

Property Shop Investment LLC

Key Responsibilities<ul><li>Support business development initiatives, client engagement, and pipeline growth.</li><li>Conduct market research to identify opportunities and industry trends.</li><li>Assist in developing feasibility studies, proposals, and business plans.</li><li>Prepare presentations, RFP responses, and business reports.</li><li>Coordinate with Marketing and other departments to ensure alignment on projects.</li><li>Support the execution of corporate events, conferences, and client meetings.</li><li>Maintain and manage confidential business documentation.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in business administration, Finance, Marketing, or related field.</li><li>Arabic and English speaking is a must, Syria market experience preferred</li><li>Minimum 2+ years of experience in a Business Development role</li><li>Proven track record in client relationship management and business growth support.</li><li>Strong analytical, problem-solving, and negotiation skills.</li><li>Excellent communication skills and proficiency in Microsoft Office.</li><li>Ability to work effectively in a fast-paced and dynamic environment.</li></ul>Job Type: Full-timePay: From AED10,000.00 per monthApplication Question(s):<ul><li>What is your salary expectation for this role?</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Business Development Specialist (Arabic Speaker)

Abu Dhabi Commercial Bank

<div>
 
 Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
 
 
 
 
 
 
 About the business area
 
 
 
 
 
 
 Private Banking provides high-net-worth clients with an end-to-end banking service to help manage their full banking and investment needs effectively. Our dedicated bankers provide a wide variety of solutions to meet clients&rsquo; investment and borrowing requirements, including complex and bespoke loan structuring. Wealth preservation requirements are addressed through a comprehensive wealth planning solution, tailored to individual needs.
 
 
 
 
 
 
 In this role, your key responsibilities include
 
 :
 
 
 
 
 <ul>
 <li>
 Client Acquisition - Proactively utilize external professional network and network internally within the Bank in order to attract new to Bank clients and capture client service synergies
 </li>
 <li>
 Relationship Management - Act as primary point of contact for all client interactions and perform day-to-day Banking services in order to meet and exceed client expectations. Assume ownership of any client issues in order to ensure timely resolution.
 </li>
 <li>
 Product Solutions - Collaborate with internal specialists in order to craft effective wealth management solutions for clients, covering asset management, credit and succession planning. Identify cross-selling opportunities and proactively interact with internal resources in order to provide product solutions for clients.
 </li>
 <li>
 Risk Management - Review and monitor work, minimize errors in transaction execution and service delivery and comply with all relevant regulations, policies, and guidelines in order to protect the Bank against all credit, legal, reputational, and other risks.
 </li>
 <li>
 Policies, Processes, Systems and Procedures - Adhere to all relevant organizational and departmental policies, processes, standard operating procedures, and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders.
 </li>
 <li>
 Self-Management - Manage self in line with the Bank&rsquo;s people management policies, procedures, processes, and practices to ensure adherence and to maximize own contribution to business performance.
 </li>
 <li>
 Customer Service - Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank&rsquo;s required levels of service in all internal and external customer interactions.
 </li>
 </ul>
 
 
 
 
 
 The ideal candidate should have the following experience
 
 
 
 
 
 <ul>
 <li>
 At least 8 years of experience in a commercial/universal Bank context in a relationship management client facing role working with high net worth clients executing client transactions across business with product experience from capital markets solutions, hedge funds and private equity
 </li>
 <li>
 Bachelor&rsquo;s Degree in Finance, Economics, or a related field
 </li>
 <li>
 Client service and acquisition skills
 </li>
 <li>
 Ability to network across stakeholder groups
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Ability to use fact based analysis to win broad support for new concepts and ideas
 </li>
 <li>
 Written and spoken English
 </li>
 </ul>
 
 
 
 
 
 What we offer:
 
 
 
 
 
 <ul>
 <li>
 
 Comprehensive Benefits Package
 
 : This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
 </li>
 <li>
 
 Flexible and Remote Working Options
 
 : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
 </li>
 <li>
 
 Learning and Development Opportunities
 
 : We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
 </li>
 </ul>
 
 
 
 
 At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
 
</div>

Executive Manager - Private Banking

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