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client relationship manager

ADS Investment Solutions Limited

<div>
 
 
 JOB PURPOSE AND OBJECTIVE:
 
 
 
 
 
 
 As part of ADSI&rsquo;s growth strategy, the firm is seeking a standout Relationship Manager to oversee and grow a portfolio of high-net-worth clients. This role involves delivering tailored investment advice and driving the team&rsquo;s strategic objectives, particularly around Assets under Management (AuM) and Return on Assets (ROA). While the primary focus is the UAE market, there is scope to expand coverage across the wider GCC region and beyond.
 
 
 
 
 
 Reporting to the Head of Wealth Management, the Relationship Manager will be responsible for the strategic development and performance of their client portfolio, with emphasis on increasing AuM and optimising ROA. Key responsibilities include, but are not limited to:
 
 
 
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 
 Client Acquisition &amp; Relationship Management
 
 
 <ul>
 <li>
 Identify, approach, and onboard potential high-net-worth clients.
 </li>
 <li>
 Act as the first point of contact for clients and prospects.
 </li>
 <li>
 Deepen relationships with existing clients and expand share of wallet within the assigned region by cross-selling and up-selling available services and products.
 </li>
 <li>
 Provide bespoke investment and wealth management solutions aligned with clients&rsquo; goals.
 </li>
 </ul>
 
 
 Client Advisory &amp; Portfolio Oversight
 
 
 <ul>
 <li>
 Conduct regular portfolio reviews in coordination with the Investment team.
 </li>
 <li>
 Monitor portfolio performance and recommend strategic adjustments as required.
 </li>
 <li>
 Execute investments and transactions on behalf of clients.
 </li>
 </ul>
 
 
 Team Leadership &amp; Development
 
 
 <ul>
 <li>
 Support, mentor, and lead Assistant Relationship Managers and junior RMs in their performance and development.
 </li>
 <li>
 Participate in performance evaluations and training initiatives.
 </li>
 </ul>
 
 
 Operational Oversight
 
 
 <ul>
 <li>
 Oversee end-to-end client service processes including onboarding, KYC, documentation, trade execution, payments, and reporting.
 </li>
 <li>
 Ensure accurate and up-to-date client records and database systems.
 </li>
 <li>
 Input, monitor, maintain, and analyse data on IT platforms and provide relevant reports to management.
 </li>
 </ul>
 
 
 Business Strategy &amp; Collaboration
 
 
 <ul>
 <li>
 Research and leverage emerging market trends to build competitive advantage and enhance ADSI&rsquo;s brand presence in new locations within the assigned region.
 </li>
 <li>
 Assist in defining and executing strategic business plans with the Head of Wealth Management and SEO.
 </li>
 <li>
 Promote cross-selling of group services, including Asset Management, Asset Structuring, and Brokerage.
 </li>
 </ul>
 
 
 Regulatory Compliance
 
 
 <ul>
 <li>
 Ensure adherence to internal policies, compliance standards, AML regulations, and ADGM/UAE laws.
 </li>
 <li>
 Liaise with Compliance, Legal, Risk, and other control functions to ensure full regulatory alignment.
 </li>
 </ul>
 
 
 Stakeholder Engagement
 
 
 <ul>
 <li>
 Represent the company at client and business partner meetings and industry events.
 </li>
 <li>
 Collaborate with external service providers such as custodians, brokers, and legal advisors.
 </li>
 <li>
 Coordinate with the Compliance team to ensure regulatory alignment.
 </li>
 <li>
 Work closely with the Investment team for product and sales support.
 </li>
 <li>
 Partner with the Operations team to meet operational requirements.
 </li>
 </ul>
 
 
 
 
 
 COMPETENCIES AND BEHAVIOURAL EXPECTATIONS:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Finance, Business, Economics, or a related field.
 </li>
 <li>
 Additional certifications such as CISI, CAIA, or CFA are advantageous.
 </li>
 <li>
 Fluent in English; Arabic language skills are a plus.
 </li>
 <li>
 Minimum of 8 years&rsquo; experience in private banking or wealth management.
 </li>
 <li>
 Established network of HNWIs/UHNWIs (individuals, family offices, and asset managers), with a proven track record in acquiring, managing, and growing a high-value client book.
 </li>
 <li>
 Strong and portable client book with Assets under Management (AuM) exceeding USD 150 million.
 </li>
 <li>
 In-depth understanding of the needs and expectations of private banking and/or asset management clients.
 </li>
 <li>
 Demonstrated success in meeting sales and business development targets, particularly related to AuM growth.
 </li>
 <li>
 Solid knowledge of investment products, portfolio management, and financial markets.
 </li>
 <li>
 Proven ability to engage diverse stakeholders and adapt to new challenges.
 </li>
 <li>
 Familiarity with regulatory and compliance requirements within the UAE, particularly ADGM.
 </li>
 </ul>
 
 
</div>

Relationship Manager

Confidential

<h2>Job Description – Associate / Relationship Manager / Senior Relationship Manager – Sales &nbsp;</h2>Job Objective To drive sales performance and maximize revenue by executing real estate sales transactions, building lasting client relationships, and ensuring exceptional customer service. The role’s scope and responsibilities expand based on experience and seniority, from supporting sales initiatives to independently managing high-value clients and international portfolios. &nbsp;<h3>Key Responsibilities &nbsp;</h3>All levels (core responsibilities): &nbsp;<ul><li>Manage and convert incoming leads into successful transactions as per the approved sales plan.</li><li>Negotiate and finalize terms of sales agreements in line with company policies.</li><li>Build and nurture strong relationships with brokers, agents, and clients to enhance customer satisfaction.</li><li>Maintain accurate and timely sales reports; review progress and recommend strategies to achieve targets.</li><li>Ensure all sales documentation and CRM entries are accurate and updated.</li><li>Generate and maintain a strong sales pipeline through networking, market research, and client engagement.</li><li>Conduct market surveys and provide insights on competitive trends.</li><li>Respond to client queries promptly and professionally.</li><li>Uphold compliance with company policies, rules, and HSE requirements. &nbsp;</li></ul>Role differentiations by level: &nbsp;🔹 Associate Relationship Manager – Sales &nbsp;<ul><li>Support senior colleagues in managing client accounts and negotiations.</li><li>Focus on lead qualification, client onboarding, and preparing sales documentation.</li><li>Contribute to market research and competitive analysis.</li><li>Gain exposure to cross-department collaboration (marketing, operations, finance). &nbsp;</li></ul>🔹 Relationship Manager – Sales &nbsp;<ul><li>Independently manage assigned client accounts and broker relationships.</li><li>Drive sales performance against individual and team targets.</li><li>Develop sales strategies for allocated assets and markets.</li><li>Provide advisory-level support to clients, ensuring trust and repeat business.</li><li>Act as a key point of contact for local and regional markets. &nbsp;</li></ul>🔹 Senior Relationship Manager – Sales &nbsp;<ul><li>Lead and manage a portfolio of high-value clients.</li><li>Mentor and support junior team members (Associates, RMs).</li><li>Develop and execute sales strategies for new markets.</li><li>Build strategic relationships with institutional brokers and corporate clients.</li><li>Represent the company at real estate exhibitions, forums, and events.</li><li>Provide market intelligence to senior management to shape business strategy. &nbsp;</li></ul>International exposure and ability to manage overseas clients is a strong addition for this role. &nbsp;<h3>Qualifications &nbsp;</h3><ul><li>Associate RM: Diploma or Bachelor’s degree in Business, Marketing, or related field.</li><li>Relationship Manager / Senior RM: Bachelor’s degree required; Master’s degree (MBA or similar) preferred. &nbsp;</li></ul><h3>Experience &nbsp;</h3><ul><li>Associate RM: 2–4 years of sales/customer service experience, preferably in real estate.</li><li>Relationship Manager: 5–7 years in real estate sales, with proven track record in managing accounts.</li><li>Senior RM: 8–12 years of sales experience, including 3–5 years in senior roles; international experience is an advantage. &nbsp;</li></ul><h3>Skills &amp; Competencies &nbsp;</h3><ul><li>Strong knowledge of real estate sales, property law, and market dynamics.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Ability to inspire trust and confidence in clients and brokers.</li><li>Strong commercial awareness and numerical skills.</li><li>Confidence, maturity, and ability to work under pressure. &nbsp;</li></ul>For Senior RM: Leadership and mentoring capabilities; international exposure is an added value.&nbsp;Note: The scope of responsibilities and performance expectations will vary depending on the role level.

Associate Relationship Manager / Senior Sales Relationship Manager / Sales Relationship Manager

Studio4 Media Productions LLC

We are seeking a dynamic and results-driven Client Relationship &amp; Business Development Manager to build strong client partnerships, drive revenue growth, and identify new business opportunities. The role requires excellent communication, negotiation, and strategic thinking skills to ensure client satisfaction while expanding the company&rsquo;s market presence.Key Responsibilities:Client Relationship Management:<ul><li>Serve as the primary point of contact for key clients, maintaining long-term professional relationships.</li><li>Understand client needs, challenges, and goals to deliver tailored solutions.</li><li>Ensure high levels of client satisfaction through proactive support and service excellence.</li><li>Manage client feedback, resolve concerns, and implement improvements.</li></ul>Business Development:<ul><li>Identify and pursue new business opportunities, partnerships, and markets.</li><li>Develop strategies to increase revenue and expand client portfolio.</li><li>Prepare and deliver business presentations, proposals, and contracts.</li><li>Collaborate with the marketing team to support lead generation and brand visibility.</li></ul>Strategic Planning &amp; Reporting:<ul><li>Conduct market research to identify trends and competitive insights.</li><li>Develop and execute sales plans to achieve business targets.</li><li>Track and report on key account metrics, sales pipeline, and revenue forecasts.</li><li>Support management in setting growth objectives and expansion strategies.</li></ul>Team Collaboration:<ul><li>Work closely with internal teams (operations, creative, finance, etc.) to ensure client requirements are met.</li><li>Provide feedback to improve products/services and align them with market demand.</li><li>Mentor junior team members and contribute to a collaborative work culture.</li></ul>Key Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (MBA preferred).</li><li>Proven experience (3&ndash;7 years) in business development, client servicing,</li><li>Strong interpersonal and relationship-building skills.</li><li>Excellent negotiation, presentation, and communication abilities.</li><li>Ability to analyze market trends and translate them into business opportunities.</li><li>Goal-oriented, self-motivated, and able to work independently under pressure.</li><li>Proficiency in CRM tools and MS Office Suite.</li></ul>Performance Indicators (KPIs):<ul><li>Client retention rate &amp; satisfaction levels.</li><li>Revenue growth and achievement of sales targets.</li><li>Number of new clients acquired.</li><li>Expansion of business in existing accounts.</li><li>Contribution to overall business strategy.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED5,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Marketing and Client Relationship: 1 year (Preferred)</li></ul>Location:<ul><li>Abu Dhabi (Preferred)</li></ul>

Client Relationship & Business Development Manager

Ankabut

<div>
 
 
 We&rsquo;re Hiring: Sales Account Manager &ndash; K12
 
 
 
 📍 Location: Ankabut, UAE
 
 
 📁 Department: Sales &amp; Revenue
 
 
 Ankabut is seeking a
 
 Sales Account Manager &ndash; K12
 
 to join our Sales &amp; Revenue team. This role is key in driving revenue growth by building lasting relationships, acquiring new clients, and expanding our footprint in the K12.
 
 
 🌟 What You&rsquo;ll Do
 
 <ul>
 <li>
 **🔑 Key Responsibilities: **
 </li>
 <li>
 - *
 
 *Account Management &amp; Growth: **
 
 </li>
 <li>
 - Manage a portfolio of assigned accounts to ensure satisfaction, retention, and growth.
 </li>
 <li>
 - Develop deep relationships with decision-makers and stakeholders.
 </li>
 <li>
 - Proactively identify upsell, cross-sell, and renewal opportunities.
 </li>
 <li>
 -
 
 **New Business Development: **
 
 </li>
 <li>
 - Prospect and acquire new customers in k12 segments.
 </li>
 <li>
 - Maintain a healthy sales pipeline aligned to revenue targets.
 </li>
 <li>
 - Conduct consultative sales conversations to uncover client needs.
 </li>
 <li>
 -
 
 **Customer Engagement:**
 
 </li>
 <li>
 - Act as the primary contact for assigned accounts, ensuring clear communication.
 </li>
 <li>
 - Translate customer requirements into actionable deliverables.
 </li>
 <li>
 - Position Ankabut as a strategic partner in improving client operations and learner experiences.
 </li>
 <li>
 -
 
 **Collaboration &amp; Reporting: **
 
 </li>
 <li>
 - Work with internal teams to ensure successful execution of client engagements.
 </li>
 <li>
 - Maintain accurate CRM records for tracking performance.
 </li>
 <li>
 - Report regularly on account status and opportunities to leadership.
 </li>
 </ul>
 <li>
 </li>
 
 🎓 What We&rsquo;re Looking For
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in business administration
 
 or related field.
 </li>
 <li>
 
 Expats
 
 : 7+ years in sales with a strong track record of achieving targets.
 </li>
 <li>
 
 UAENationals
 
 : 3&ndash;5 years in sales or customer service.
 </li>
 <li>
 Proven experience in relationship management and closing deals.
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Ability to work independently and as part of a collaborative team.
 </li>
 </ul>
 
 💡 Why Join Us?
 
 
 At Ankabut, you&rsquo;ll be part of a mission-driven organization empowering the UAE&rsquo;s education and research ecosystem through technology and innovation. This is your opportunity to make an impact while growing your career in a dynamic, future-focused environment.
 
 
 👉 Ready to take the next step? Apply now and be part of shaping the future of higher education with Ankabut!
 
</div>

Sales Account Manager – K12

Terracotta Outsourcing

<div>
 
 We are seeking a dynamic and client-focused
 
 Manager &ndash; Key Accounts &amp; Customer Success
 
 to lead our Key Account Management team and ensure the delivery of exceptional service to our clients across
 
 EOR, Staffing, and Outsourcing
 
 solutions. Based in Abu Dhabi, this role is responsible for driving client satisfaction, retention, and account growth while ensuring smooth coordination with the Operations department for service delivery.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Team Leadership &amp; Performance
 
 
 <ul>
 <li>
 Lead, mentor, and manage a team of Key Account Managers (KAMs).
 </li>
 <li>
 Set clear KPIs and performance targets for the team, ensuring service excellence and account growth.
 </li>
 <li>
 Provide coaching and training to enhance client management skills and commercial acumen.
 </li>
 </ul>
 
 
 Client Relationship Management
 
 
 <ul>
 <li>
 Serve as the escalation point for key client concerns and ensure swift resolution in collaboration with Operations.
 </li>
 <li>
 Foster strong, long-term relationships with clients by understanding their business needs and aligning solutions accordingly.
 </li>
 <li>
 Monitor client satisfaction levels and proactively address potential risks to retention.
 </li>
 </ul>
 
 
 Account Growth &amp; Commercial Support
 
 
 <ul>
 <li>
 Drive account expansion by identifying upsell and cross-sell opportunities across EOR, staffing, and outsourcing services.
 </li>
 <li>
 Partner with the business development team during onboarding, proposals, and renewals to ensure a seamless client journey.
 </li>
 <li>
 Support pricing discussions, contract renewals, and client presentations.
 </li>
 </ul>
 
 
 Service Delivery Oversight
 
 
 <ul>
 <li>
 Work closely with the Operations department to ensure client requirements are executed accurately and on time.
 </li>
 <li>
 Monitor SLA adherence, quality standards, and delivery timelines, escalating issues where needed.
 </li>
 <li>
 Provide feedback from clients to internal teams to continuously improve service models.
 </li>
 </ul>
 
 
 Reporting &amp; Insights
 
 
 <ul>
 <li>
 Track account performance, client retention, and revenue growth, preparing regular reports for senior leadership.
 </li>
 <li>
 Analyze client trends, identify risks, and recommend strategies for improvement.
 </li>
 <li>
 Maintain oversight of team pipeline and workload distribution.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, HR, or a related field.
 </li>
 <li>
 8&ndash;10 years of experience in client success, account management, or customer-facing roles, with at least 3 years in a leadership capacity.
 </li>
 <li>
 Strong understanding of
 
 EOR, staffing, and outsourcing services
 
 .
 </li>
 <li>
 Excellent leadership, communication, and negotiation skills.
 </li>
 <li>
 Proven ability to manage client relationships at senior levels and drive account growth.
 </li>
 <li>
 Proficient in CRM systems, MS Office, and reporting tools.
 </li>
 </ul>
 
 
 Preferred
 
 
 <ul>
 <li>
 Prior experience in a recruitment, outsourcing, or HR services company.
 </li>
 <li>
 Knowledge of UAE labor law and workforce solutions.
 </li>
 <li>
 Professional certifications in customer success, sales, or HR (e.g., CIPD, SHRM, CSMP).
 </li>
 </ul>
 
 
 
 
 
 What's on Offer
 
 
 <ul>
 <li>
 Competitive fixed salary + bonus + relocation allowance
 </li>
 <li>
 Career acceleration through structured growth plans
 </li>
 <li>
 Access to training, tools &amp; ongoing support
 </li>
 <li>
 Dynamic, collaborative team with strong purpose
 </li>
 <li>
 Opportunity to deal with top-tier clients
 </li>
 </ul>
</div>

Manager – Key Accounts & Customer Success (EOR, Staffing & Outsourcing)

Eastern Sands

we are seeking an ambitious and motivated Business Developer to join our team and play a key role in expanding our client network and driving business growth.Requirements:<ul><li>Proven experience in business development or sales within the UAE (real estate sector preferred).</li><li>Fluency in both Arabic and English (spoken and written).</li><li>Strong skills in negotiation, relationship building, and deal closing.</li><li>Ability to develop and implement strategies to grow the client base and increase sales.</li><li>Professional appearance, excellent communication skills, and the ability to represent the company effectively in front of clients and partners.</li></ul>Location: Abu Dhabi Employment Type: Full-timeJob Type: Full-time

Business Developer

Flint Culture

<div>
 
 
 Application Deadline:
 
 18 September 2025
 
 
 
 Department:
 
 Communications
 
 
 
 Location:
 
 Abu Dhabi, UAE
 
 
 
 
 Description
 
 
 
 Flint Culture is seeking an experienced and dynamic Account Director to join its Abu Dhabi office, playing a central role in driving the company&rsquo;s growth and expanding its networks across diverse sectors, including arts and heritage, cultural tourism, sustainability, finance, and women&rsquo;s rights. In this role, you will lead strategic communications initiatives, manage key client relationships, and collaborate closely with the office director to spearhead new business development. Success in this role requires deep knowledge of the UAE&rsquo;s cultural, social, and business landscape, as well as the ability to design campaigns that resonate with local, regional, and international audiences while aligning global trends with local values.
 
 
 
 Main Duties &amp; Responsibilities
 
 
 
 
 Campaign Management
 
 <ul>
 <li>
 Lead strategic communications campaigns across cultural sectors, including media, digital, and stakeholder engagement.
 </li>
 <li>
 Manage client relationships, campaign budgets, and key partner/stakeholder coordination.
 </li>
 <li>
 Oversee creation of campaign materials, press trips, and client events.
 </li>
 <li>
 Advise clients on digital strategy, content, and influencer engagement.
 
 
 </li>
 </ul>
 
 Team Leadership
 
 <ul>
 <li>
 Lead multi-person teams, delegate effectively, and foster a collaborative environment.
 </li>
 <li>
 Implement best practices and optimize processes across projects.
 </li>
 <li>
 Line manage and mentor junior team members.
 </li>
 </ul>
 
 
 New Business &amp; Networking
 
 <ul>
 <li>
 Build senior-level relationships with government, industry influencers, and stakeholders to create opportunities.
 </li>
 <li>
 Identify and pursue emerging business trends and market opportunities.
 </li>
 <li>
 Develop, pitch, and present compelling client proposals.
 </li>
 <li>
 Attend industry events to expand networks and reinforce Flint Culture&rsquo;s presence in the region.
 
 
 </li>
 </ul>
 
 Skills, Knowledge &amp; Expertise
 
 
 
 <ul>
 <li>
 Extensive experience in communications/PR, ideally within creative industries.
 </li>
 <li>
 Deep understanding of UAE and Middle Eastern cultural and business landscapes.
 </li>
 <li>
 Proven business development and client relationship skills.
 </li>
 <li>
 Expertise in campaign strategy, digital integration, and media relations.
 </li>
 <li>
 Strong leadership, team management, and mentoring capabilities.
 </li>
 <li>
 Excellent communication, copywriting, and organisational skills.
 </li>
 <li>
 Ability to work flexibly in a fast-paced, dynamic environment and collaborate in diverse teams.
 </li>
 <li>
 Proactive, results-driven, and committed to continuous learning and development.
 
 
 
 </li>
 </ul>
 
 Why join us?
 
 
 
 <ul>
 <li>
 People first approach - we want to develop a deep sense of belonging &amp; inclusion for all our people.
 
 
 </li>
 <li>
 Culture for Good - our strengths based culture is an important touchpoint in our overall employee experience.
 
 
 </li>
 <li>
 Our footprint is growing - we deliver campaigns worldwide through offices in the UK and Middle East, supported by an international network of consultants.
 
 
 </li>
 <li>
 Multidisciplinary teams - providing integrated communications services across strategy, media relations, marketing, content creation and social media.
 
 
 </li>
 <li>
 Breadth of experience - varied work across the cultural and creative industries, spanning different disciplines and targeting both consumer and industry audiences.
 
 
 
 
 </li>
 </ul>
</div>

Account Director

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