sales account manager

account manager

customer service delivery manager Jobs in Manama

customer service delivery manager

enterprise customer success manager Jobs in Manama

enterprise customer success manager

wealth management & private banking relationship manager Jobs in Manama

wealth management & private banking relationship manager

client relationship manager

GOamplify Agency

<div>
 
 
 Job Title:
 
 Account Director
 
 
 
 Location:
 
 Bahrain + Occasional Travel to KSA
 
 
 
 
 
 
 About GOamplify
 
 
 
 GOamplify is a results-driven, creative marketing agency based in Bahrain. We partner with leading brands across the region to build awareness, drive engagement, and deliver performance through high-impact content, social media management, and digital advertising. We are known for our client-first approach, modern creative output, and strong delivery standards across platforms.
 
 
 
 
 
 
 Position Overview
 
 
 
 The Account Director is the senior client relationship lead within the Client Services department. Reporting to the Head of Client Services, this role oversees a portfolio of major accounts and manages a team of Account Managers and Account Executives to ensure exceptional delivery, strategic alignment, and long-term client satisfaction.
 
 
 
 
 
 Account Directors serve as trusted advisors to clients, ensuring contractual obligations are met, agency performance is upheld, and relationships are nurtured at senior levels. They excel at stakeholder management, guiding internal teams, ensuring operational excellence, and leading onboarding processes and presentations for new business opportunities.
 
 
 
 
 
 This role requires a strong commercial mindset, flexible work schedule, excellent communication skills, and a proven ability to manage both teams and complex client portfolios - under pressure in a fast-paced agency environment.
 
 
 
 
 
 Key Responsibilities
 
 
 
 1. Client Leadership &amp; Senior Relationship Management
 
 
 <ul>
 <li>
 Serve as the senior point of contact for major accounts, ensuring communication, expectations, and delivery remain aligned.
 </li>
 <li>
 Build and maintain strong, strategic client relationships across senior stakeholders.
 </li>
 <li>
 Oversee the execution of contractual obligations, ensuring scope adherence and high-quality delivery.
 </li>
 <li>
 Provide proactive counsel to clients, helping them navigate social media and digital marketing strategy.
 </li>
 <li>
 Attend senior-level client meetings, quarterly reviews, and strategic planning sessions.
 </li>
 </ul>
 
 
 
 
 
 2. Team Leadership &amp; Oversight
 
 
 <ul>
 <li>
 Lead and mentor a team of Account Managers and Account Executives, ensuring clarity of responsibilities and excellence in delivery.
 </li>
 <li>
 Oversee the full execution of workstreams managed by the client services team&mdash;content calendars, reporting, production coordination, and approvals.
 </li>
 <li>
 Ensure Account Managers and Executives maintain high standards of communication, documentation, and client care.
 </li>
 <li>
 Conduct performance check-ins, provide feedback, and support the professional development of team members.
 </li>
 </ul>
 
 
 
 
 
 3. Strategic Account Delivery &amp; Quality Assurance
 
 
 <ul>
 <li>
 Ensure that all client-facing outputs meet agency quality standards before submission.
 </li>
 <li>
 Guide the development of monthly content calendars, campaign recommendations, and reporting insights.
 </li>
 <li>
 Oversee production planning, shoot coordination, and live coverage requirements for key accounts.
 </li>
 <li>
 Resolve issues swiftly by coordinating with Production, Design, Digital Marketing, and Media Buying teams.
 </li>
 </ul>
 
 
 
 
 
 4. Commercial Management &amp; Contractual Stewardship
 
 
 <ul>
 <li>
 Ensure that scopes of work are adhered to and manage conversations around scope expansions or contractual clarifications.
 </li>
 <li>
 Identify risks to delivery and escalate appropriately to the Head of Client Services.
 </li>
 <li>
 Support renewals and upsell opportunities through strategic recommendations and performance-driven insights.
 </li>
 <li>
 Work with leadership to ensure account profitability and resource allocation remain balanced.
 </li>
 </ul>
 
 
 
 
 
 5. Client Onboarding &amp; New Business
 
 
 <ul>
 <li>
 Lead client onboarding sessions, workshops, and discovery meetings to establish strategic direction and internal workflows.
 </li>
 <li>
 Participate in new business pitches, proposal presentations, and chemistry meetings as required.
 </li>
 <li>
 Oversee transition of new accounts into steady-state servicing by Account Managers once stabilised.
 </li>
 <li>
 Ensure all onboarding documentation, insights gathering, and expectation-setting processes are followed consistently.
 </li>
 </ul>
 
 
 
 
 
 6. Reporting, Insights &amp; Continuous Improvement
 
 
 <ul>
 <li>
 Oversee the preparation and presentation of monthly performance reports and strategic recommendations.
 </li>
 <li>
 Identify patterns, opportunities, and challenges across accounts and drive process improvements with the Head of Client Services.
 </li>
 <li>
 Support the rollout of client satisfaction surveys and follow-through on action plans (aligned with departmental KPIs).
 </li>
 <li>
 Encourage a culture of accountability, best practices, and client-centricity across the team.
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 6+ years of experience in client servicing, account leadership, or digital/social media management within an agency environment.
 </li>
 <li>
 Proven experience managing major accounts and leading teams.
 </li>
 <li>
 Strong commercial understanding of scopes, contracts, and delivery obligations.
 </li>
 <li>
 Exceptional communication, relationship-building, and presentation skills.
 </li>
 <li>
 Highly organised, with the ability to manage multiple complex projects simultaneously.
 </li>
 <li>
 Strong working knowledge of social media platforms, analytics, and digital marketing best practices.
 </li>
 <li>
 Bilingual proficiency (English &amp; Arabic) preferred.
 </li>
 <li>
 Experience with production coordination, content strategy, and campaign reporting is a strong advantage.
 </li>
 </ul>
 
 
 
 
 Reporting Structure
 
 <ul>
 <li>
 
 Reports to:
 
 Head of Client Services
 </li>
 <li>
 
 Manages:
 
 Account Managers, Account Executives
 </li>
 <li>
 
 Coordinates with:
 
 Production, Design, Digital Marketing, Media Buying, and Business Manager
 </li>
 </ul>
</div>

Account Director

Edara Consultancy

Position SummaryThe Sales Executive will drive revenue growth for Edara Consultancy by identifying, qualifying, and securing new business opportunities across our consultancy services, HR outsourcing solutions, and related service offerings. The ideal candidate will be a persuasive communicator with strong relationship-building skills, a deep understanding of B2B sales cycles, and the ability to position Edara as a strategic partner to clients.Key ResponsibilitiesSales &amp; Business Development<ul><li>Proactively generate leads, build pipelines, and convert prospects into clients.</li><li>Conduct sales presentations, solution demonstrations, and effective negotiations.</li><li>Identify client needs and propose tailored service solutions aligned with Edara&rsquo;s offerings (Consultancy, Outsourcing, HR support services, etc.)</li><li>Develop and maintain strong professional relationships with corporate clients, stakeholders, and decision-makers.</li><li>Prepare proposals, quotations, and business contracts in coordination with internal departments.</li><li>Meet and exceed monthly, quarterly, and annual revenue targets.</li></ul>Client Engagement &amp; Account Management<ul><li>Ensure consistent follow-ups on leads, proposals, and renewals.</li><li>Deliver excellent client experience and maintain ongoing satisfaction to maximize client retention.</li><li>Build a solid understanding of market trends, competitors, and industry environment to identify growth opportunities.</li><li>Manage client accounts to ensure successful delivery of services and cross-selling opportunities.</li></ul>Reporting &amp; Performance Monitoring<ul><li>Maintain accurate records of interactions, sales activities, and CRM data.</li><li>Submit timely reports on achievements, forecasts, and pipeline development.</li><li>Participate in sales meetings, performance reviews, and strategy discussions.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s Degree in Business Administration, Marketing, or related field (preferred).</li><li>Minimum of 2&ndash;5 years of experience in B2B sales, preferably in consultancy or outsourcing services.</li><li>Successful track record in meeting sales targets and achieving measurable revenue growth.</li><li>Strong understanding of HR outsourcing and professional services market in Bahrain/GCC is an advantage.</li><li>Valid Bahraini driving license preferred.</li></ul>Skills &amp; Competencies<ul><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong business acumen and commercial awareness.</li><li>Ability to work independently and deliver under pressure.</li><li>Professional demeanor and strong client-relationship management skills.</li><li>Goal-oriented mindset with high resilience and motivation.</li><li>Proficiency in Microsoft Office and sales CRM tools.</li></ul>Compensation<ul><li>All-inclusive monthly salary (to be discussed during hiring process).</li><li>Attractive and lucrative commission structure based on performance and revenue generated.</li><li>No additional benefits provided outside of the base compensation and commission scheme.</li></ul>Key Performance Indicators (KPIs)<ul><li>Revenue Growth &amp; New Contracts Signed</li><li>Lead Conversion Rate &amp; Sales Pipeline Quality</li><li>Client Retention &amp; Satisfaction Scores</li><li>Market Penetration &amp; Brand Awareness Contributions</li><li>Timely Reporting &amp; CRM Management Accuracy</li></ul>Why Join Edara Consultancy?<ul><li>Opportunity to be part of a rapidly growing consultancy firm with an outstanding reputation in HR and business solutions.</li><li>Clear career progression based on performance.</li><li>Dynamic work environment that encourages innovation and initiative.</li></ul>Job Types: Full-time, PermanentPay: BD300.000 - BD450.000 per month

Sales Executive

smsa

<ul><li>Role Description</li></ul>This is a full-time on-site role for a Sales Account Manager located in Bahrain. The Sales Account Manager will be responsible for managing client accounts to ensure customer satisfaction, establishing and maintaining relationships with clients, generating leads, and identifying new business opportunities. The role also involves delivering exceptional customer service and ensuring that client needs are met efficiently and effectively. Additionally, the Sales Account Manager will regularly communicate with team members to share insights and collaborate on achieving sales goals.Qualifications<ul><li>Experience in freight forwards, cargo, shipping, logistics.</li><li>Knowledge in Bahrain market and sales experience.</li><li>Expertise in Account Management and Customer Satisfaction</li><li>Strong Customer Service skills to address client needs and concerns effectively</li><li>Experience in Lead Generation and identifying business opportunities</li><li>Excellent Communication skills, both written and verbal</li><li>Proactive problem-solving abilities and goal-oriented mindset</li><li>Proficiency in CRM software and sales tools is a plus</li><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field is preferred</li><li>Previous experience in the logistics industry is an advantage</li></ul>Job Types: Full-time, Permanent, Contract Contract length: 12 monthsPay: BD900.000 - BD1,000.000 per month

Sales Account Manager

Reach Food Bahrain WLL

Job Summary:Secure and develop business leads with customers across the UAE. Utilize negotiation and communication skills to build a strategic, robust client base for the business and maximize profitability.Key Responsibilities:<ul><li>Extend Reach Food Group&rsquo;s activity in Bahrain by managing a portfolio of existing client accounts and developing the market to bring on further client accounts.</li><li>Seek out and contact new sales leads.</li><li>Proactively secure sales orders.</li><li>Undertake all customer onboarding and account opening procedures.</li><li>Build and maintain strategic relationships with key decision makers across the market.</li><li>Negotiate profitable pricing with customers.</li><li>Keep abreast of market trends and forecasts.</li><li>Undertake regular in-depth product training.</li><li>Work closely with Operations and Accounts teams to ensure seamless customer journey.</li><li>Nurture relationships between the Operations team and customers to ensure easy administration of orders.</li><li>Maintain regular face to face contact with all customers.</li><li>Develop accounts to increase &lsquo;basket&rsquo; orders.</li><li>Support credit control functions where necessary</li><li>Proactively identify new opportunities for business growth and coordinate their action.</li><li>Work with the wider Reach Food Group business development team to secure synergies between markets.</li><li>Act as a brand ambassador for Reach Food Group</li></ul>Application Question(s):<ul><li>Are you comfortable with working independently?</li><li>Are you comfortable reporting to line manager who is located overseas?</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Bahrain Financial Harbour, Manama</li></ul>Job Type: Full-timePay: From BD1,800.000 per month

Business Development Manager

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.
 
 
 
 Qualifications
 
 
 
 Partner Relationship Management:
 
 
 <ul>
 <li>
 Build and maintain strong, long-term relationships with existing restaurant and vendor partners.
 </li>
 <li>
 Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.
 </li>
 <li>
 Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.
 
 
 </li>
 </ul>
 
 Data-Driven Consulting
 
 
 
 <ul>
 <li>
 Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.
 </li>
 <li>
 Share actionable recommendations based on performance metrics to drive revenue and efficiency.
 </li>
 <li>
 Conduct regular business reviews to align on results, opportunities, and growth plans.
 
 
 </li>
 </ul>
 
 Account Growth &amp; Optimization
 
 
 
 <ul>
 <li>
 Identify growth opportunities within the portfolio &ndash; upsell services, suggest cross-promotions, and improve partner performance.
 </li>
 <li>
 Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.
 </li>
 <li>
 Recommend and coordinate marketing campaigns and promotional offers to drive order volume.
 
 
 </li>
 </ul>
 
 Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.
 </li>
 <li>
 Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.
 
 
 </li>
 </ul>
 
 Contract Management &amp; Compliance
 
 
 
 <ul>
 <li>
 Negotiate and renew commercial agreements to ensure a fair and strategic partnership.
 </li>
 <li>
 Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, or a related field.
 </li>
 <li>
 2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).
 </li>
 <li>
 Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Customer-first mindset with a strong focus on delivering value to partners.
 </li>
 <li>
 Self-starter with the ability to work independently in a fast-paced environment
 </li>
 </ul>
</div>

Account Manager

Peopleclick Learning

We are seeking a dynamic and experienced Sales Account Manager with sales and &amp; business development background to join our growing IT Consulting and Technical Products and staffing solutions team in the Middle East. As an Account Manager, you will play a key role in building and maintaining relationships with clients, ensuring they receive the best possible IT solutions and services tailored to their business needs.NOTE<ul><li>Experience with IT Services or consulting companies is a MUST ***</li></ul>RQUIREMENTS<ul><li>5+ years of Account management and business development experience in IT and Staffing industry</li><li>Experience working with large MNC and enterprise clients as well as IT services companies</li><li>Proven experience as an Account Manager in Middle East Staffing and IT industry.</li><li>Strong understanding of IT staffing, Products, Contracting, solutions, and trends.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to manage multiple clients and projects simultaneously.</li><li>Strong problem-solving skills and the ability to work independently.</li><li>Ability to negotiate and close deals effectively.</li><li>Knowledge of CRM tools and sales pipeline management.</li></ul>RESPONSIBILITIES<ul><li>Manage and develop relationships with new and existing clients .</li><li>Understand clients' Technical and staffing needs and work closely with the technical teams to deliver customized solutions.</li><li>Act as the main point of contact between clients and internal teams.</li><li>Conduct regular business reviews with clients to ensure satisfaction and identify areas for growth.</li><li>Collaborate with the sales and marketing teams to identify opportunities for upselling and cross-selling.</li><li>Negotiate contracts and ensure timely renewal of agreements.</li><li>Provide excellent customer service and support to resolve issues and maintain client satisfaction.</li><li>Keep up-to-date with the latest IT trends and solutions to offer expert advice to clients.</li></ul>Job Type: Full-timePay: BD300.000 - BD500.000 per monthExperience:<ul><li>IT Sales: 2 years (Required)</li><li>IT Accounting: 2 years (Required)</li><li>IT Consulting: 1 year (Required)</li></ul>

IT Sales Account Manager

Bespoke Professionals

Responsible for driving new business, managing client portfolios, and promoting the bank&rsquo;s retail and corporate financial products. The role focuses on meeting monthly sales targets while maintaining strong client relationships.Key Responsibilities<ul><li>Promote credit cards, loans, accounts, and investment products</li><li>Build and manage a pipeline of prospective clients</li><li>Conduct KYC checks and ensure compliance with banking regulations</li><li>Meet clients face-to-face and provide product consultations</li><li>Achieve monthly sales and cross-selling targets</li></ul>Requirements<ul><li>Experience in financial sales or customer-facing roles</li><li>Strong communication and negotiation skills</li><li>Knowledge of banking products is an advantage</li><li>Bahraini candidates preferred for certain roles</li></ul>Job Types: Full-time, Part-time, Permanent, Temporary, Contract, New gradPay: BD800.000 - BD1,200.000 per monthApplication Question(s):<ul><li>How many years of experience do you have in sales ?</li><li>Have you done B2B sales ?</li><li>How much revenue do/did you generate on an average every month ?</li><li>Do you have a car ?</li><li>Do you know to speak Arabic ? (how much would you rate yourself out of 100)</li></ul>Work Location: On the road

Sales & Relationship Officer – Banking

Explore 251+ Client relationship manager in Manama this December. Find roles across top companies and apply now to boost your career.