client executive, employee benefits

client onboarding manager

corporate customer service officer -bahrain Jobs in Manama

credit and risk manager

customer support associate Jobs in Manama

customer support associate

client relationship manager

Braxtone Group

<p>The Business Development Manager will play a pivotal role in driving the firm's growth by identifying and securing business opportunities within the GCC insurance sector. The purpose of the role is to enhance the firm's market presence, build lasting client relationships, and increase revenue by offering tailored consultancy services to insurance companies, brokers, and other stakeholders in the industry. The BDM will act as a bridge between client needs and the firm's service offerings, ensuring alignment with strategic objectives and industry demands.</p><p> </p><p>Key Responsibilities:</p><p> </p><p><strong>1. Strategic Planning &amp; Execution</strong></p><p>• Develop and implement a business development strategy tailored to the insurance sector, aligning with the firm’s overall goals.</p><p>• Identify and prioritize target markets and client segments within the insurance sector.</p><p><strong>2. Client Acquisition &amp; Relationship Management</strong></p><p>• Proactively identify, qualify, and secure new clients within the insurance sector.</p><p>• Build and maintain strong relationships with decision-makers at insurance companies, brokers, and other industry stakeholders.</p><p>• Represent the firm at industry events, conferences, and networking opportunities to promote services.</p><p><strong>3. Market Research &amp; Insights</strong></p><p>• Monitor industry trends, regulatory changes, and competitor activities to identify new opportunities.</p><p>• Provide insights and recommendations to adapt services to meet evolving client needs and market demands.</p><p><strong>4. Proposal Development &amp; Negotiation</strong></p><p>• Prepare high-quality proposals, presentations, and service agreements tailored to client needs.</p><p>• Lead contract negotiations, ensuring alignment with company policies and profitability goals.</p><p><strong>5. Collaboration &amp; Coordination</strong></p><p>• Work closely with internal teams, including consulting, marketing, and operations, to ensure seamless delivery of services.</p><p>• Provide feedback from clients to refine service offerings and improve client satisfaction.</p><p><strong>6. Performance Management</strong></p><p>• Set and achieve business development targets and KPIs, reporting regularly to senior management.</p><p>• Maintain accurate records of all sales activities, prospects, and client interactions using CRM systems.</p><p> </p><p><strong>Educational, Skills and Experience:</strong></p><ul><li>Bachelor’s degree in Business Administration, Marketing, Insurance, or a related field. </li><li>A professional certifications (e.g., CII, CPCU) is required.</li><li>Minimum of 7 years of experience in business development, sales, or a related role within the insurance sector.</li><li>Proven track record of generating revenue and closing deals with insurance companies, brokers, or loss adjusters.</li><li>Strong understanding of the GCC insurance industry, including regulatory frameworks, market trends, and operational processes.</li><li>Fluent in Arabic and English</li><li>Goal-oriented, self-motivated, and driven to succeed in a competitive environment.</li><li>Strategic thinker with a proactive approach to identifying and solving challenges.</li><li>Team player with the ability to collaborate across departments and lead initiatives.</li><li>Excellent communication and interpersonal skills with the ability to build lasting relationships.</li><li>Strong negotiation, presentation, and proposal writing abilities.</li><li>Analytical mindset to assess market opportunities and client needs effectively.</li></ul><p>Proficiency in Microsoft Office Suite and CRM tools.</p><p> </p>

Business Development Manager

HSBC

<div>
 <strong>
  Relationship Manager, Portfolio Coverage &ndash; 42701
  <br/>
  <br/>
 </strong>
 We are seeking an ambitious individual to join the Global Network Banking, Bahrain team as a Relationship Manager, Portfolio Coverage to support the growing business and achieve divisional targets. This role will have internal and external stakeholders. Internal stakeholders may include Sales, Product Development, Risk &amp; Compliance teams. The remit may range from an area within a country or multiple countries.
 <br/>
 <br/>
 This position is responsible for working with the Portfolio Coverage team, with accountability for service, risk, sales and operational delivery to achieve highest customer satisfaction through pipeline, sales activity and customer service management.
 <br/>
 <br/>
 <strong>
  In This Role, You Will
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage a portfolio of International Banking clients and build upon existing and winning new long-term relationships with the customers we want to bank, coherent with CIB strategy to be the Leading International Trade and Corporate Bank
  </li>
  <li>
   Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment
  </li>
  <li>
   Collaborating with product partners to identify and match customer needs with relevant expertise
  </li>
  <li>
   Ensure quality service for all customers by owning customer engagement, always ensuring service excellence, for all aspects of any customer, prospect or professional&rsquo;s interaction with HSBC
  </li>
  <li>
   Maintain awareness of operational and fraud risk within assigned portfolio and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting
  </li>
  <li>
   Be an ambassador for HSBC and develop the bank&rsquo;s profile in the local community, with a particular focus on international business
  </li>
  <li>
   Maintain a proactive and appropriate calling program to service clients, ensuring senior management and key stakeholders for clients are contacted regularly.
  </li>
  <li>
   Keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements
  </li>
  <li>
   Ensure timely and accurate maintenance of customer information, including Know your Customer (KYC) requirements, in Group systems.
  </li>
  <li>
   Be responsible for assisting the Global Network Banking Team and delivering on CDD related process for GNB portfolio.
  </li>
  <li>
   Establish an effective working relationship with Risk Management teams, in order to validate the accuracy of the customer risk profile and ensure sustainable asset growth.
  </li>
  <li>
   Monitor and manage robust controls to ensure credit risk and other risks are adequately mitigated and appropriate timely action taken to minimize losses to the Bank.
  </li>
  <li>
   Keep abreast with sustainability and assist in identifying, leading and delivering sustainability solutions supporting clients in their transition journey.
  </li>
  <li>
   Ensure early identification of problem relationships and acts, where there are potential and existing problem accounts to protect HSBC interests
  </li>
  <li>
   Work in partnership with colleagues across the HSBC network to deliver exceptional standards and quality of service
  </li>
  <li>
   Accountable for managing and timely execution of all operational queries, exceptions on the assigned portfolio, including but not limited to payments, transactions, inward cheque clearing, activity monitoring alerts etc.,
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  To be successful in the role, you should meet the following requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Working knowledge in commercial banking products and banking operations. Knowledge of the Commercial Banking market both globally and specifically relating to the local environment, including the competitive landscape, with a detailed knowledge of competitor propositions. Bahrain market experience is preferred
  </li>
  <li>
   Honed analytical skills, with a strong emphasis on operational risk
  </li>
  <li>
   Excellent interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating in dealing with customers and colleagues
  </li>
  <li>
   Possess lots of initiative, drive and pride in getting the job done the right way the first time
  </li>
  <li>
   Innovative with a flair for solving problems
  </li>
  <li>
   Commercial acumen
   <br/>
   <br/>
  </li>
 </ul>
 You&rsquo;ll achieve more when you join HSBC.
 <br/>
 <br/>
 HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
 <br/>
 <br/>
 Issued by The Hong Kong and Shanghai Banking Corporation Limited.
</div>


Relationship Manager - Portfolio Coverage

Apex Group Ltd

<div>
 The Apex Group was established in Bermuda in 2003 and is now one of the world&rsquo;s largest fund administration and middle office solutions providers.
 <br/>
 <br/>
 Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
 <br/>
 <br/>
 That&rsquo;s why, at Apex Group, we will do more than simply &lsquo;empower&rsquo; you. We will work to supercharge your unique skills and experience.
 <br/>
 <br/>
 Take the lead and we&rsquo;ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
 <br/>
 <br/>
 For our business, for clients, and for you
 <br/>
 <br/>
 <strong>
  Client Onboarding Manager
  <br/>
  <br/>
 </strong>
 <strong>
  AVP Level 1
  <br/>
  <br/>
 </strong>
 <strong>
  Role Location:
 </strong>
 Manama, Bahrain
 <br/>
 <br/>
 <strong>
  Reporting Line:
 </strong>
 Head of Client Onboarding - MENA
 <br/>
 <br/>
 <strong>
  Employment Type:
 </strong>
 Permanent
 <br/>
 <br/>
 <strong>
  About Apex
  <br/>
  <br/>
 </strong>
 The Apex Group is a global financial services provider with 13,000+ staff across 80+ offices globally. We look to recruit bright, articulate and numerate employees who are not afraid of a challenge and are prepared to work hard and love what they do.
 <br/>
 <br/>
 Every employee plays a part in making Apex who we are today and the more that we grow, the more important that becomes. Whatever your career path or specialism Apex provides a global platform to allow you to thrive.
 <br/>
 <br/>
 <strong>
  Your main responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Acting as the key client contact throughout the client onboarding process to ensure seamless transition from Sales to BAU;
  </li>
  <li>
   Act as a first point of contact for client issues relating to onboarding matters.
  </li>
  <li>
   Coordinating client adoptions, account openings, review of fund offering documentation and legal agreements, internal system set ups, and project planning.
  </li>
  <li>
   Project management and coordination of internal functions to onboard new clients (launches and conversions) including Service Delivery, Sales, Legal, Compliance, and Technology teams.
  </li>
  <li>
   As part of the onboarding process, the candidate will be expected to provide regular status updates to new clients and internal parties. Weekly project calls should be held with stakeholders and project plans should be maintained to track progress.
  </li>
  <li>
   Assist in the initial drafting and review of client service agreements.
  </li>
  <li>
   Interacting with the Legal Department on template management and control.
  </li>
  <li>
   Managing the internal review process across different product and service lines within the fund administration, corporate services, depository and other product lines.
  </li>
  <li>
   Provide day-to-day client onboarding advice across all Apex Group business lines to best meet their business needs and maintain good working relationships through active communication, facilitation and teamwork.
  </li>
  <li>
   Strong project management skills and the ability to proactively manage multiple/changing priorities and deadlines.
  </li>
  <li>
   Support the wider onboarding team and sub processes where required.
   <br/>
   <br/>
  </li>
 </ul>
 Your skills:
 <br/>
 <br/>
 <ul>
  <li>
   An individual with a bachelor/master&rsquo;s degree qualification or equivalent.
  </li>
  <li>
   A minimum of 3-5 years of experience within the investment funds industry.
  </li>
  <li>
   A good knowledge of the funds industry, experience of different fund structures, domiciles and regulatory requirements is an advantage, Project management skills.
  </li>
  <li>
   Be comfortable/competent in dealing with fund structuring issues, legal terminology, and fund services agreements.
  </li>
  <li>
   Knowledge of Client KYC and Legal contract management is an advantage.
  </li>
  <li>
   Be highly motivated and a self-starter with the ability to work semi-supervised supporting a fast-paced dynamic business.
  </li>
  <li>
   Possess team spirit and enthusiasm with the capacity to build strong client relationships.
  </li>
  <li>
   Excellent organizational, communication and interpersonal skills and a truly client servicing mindset.
  </li>
  <li>
   Professional level of English (spoken and written), every other language is an advantage.
  </li>
  <li>
   Client facing experience is a must.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What you can expect:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   We are looking for a client onboarding associate to work with a top tier financial services provider. This is a tremendous opportunity for someone with a good knowledge of the funds industry looking to develop their skills further. The position is very much client facing and will involve client meetings. Additionally, the position will involve a high level of interaction with all functional areas within the Fund administration including Service Delivery teams, Compliance, Technology, Product Management &amp; Sales.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Performance:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The successful candidate will be expected to work on his / her own initiative to successfully onboard new fund launches and conversions and ensure a positive onboarding experience for clients. Documentary and other standards should be used wherever practical to ensure consistency and efficiency.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information:
  <br/>
  <br/>
 </strong>
 We are an equal opportunity employer and ensure that no applicant is subject to less favorable treatment on the grounds of gender, gender identity, marital status, race, color, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependents, physical or mental disability. Any hiring decision are made based on the skills, qualifications, and experiences.
 <br/>
 <br/>
 We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society, and the planet.
 <br/>
 <br/>
 For more information on our commitment to Corporate Social Responsibility (CSR)) please visit https://theapexgroup.com/csr-policy/
 <br/>
 <br/>
 <strong>
  Disclaimer:
 </strong>
 Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
 <br/>
 <br/>
 Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
</div>


Client Onboarding Manager

Delivery Hero

<div><b>Company Description</b><p><br>
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><b><br>
Job Description</b><p><b><br>
Role Summary</b><br>
We are looking for an <b>Account Manager</b> <b>- Local Shops</b> to join our team in <b>Bahrain</b> and be part of our growth. You will be responsible for developing the business through vendors in-person and maintaining long-term relationships. You will also manage existing accounts and handle vendor catalogues, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.</p><p><b>
What&rsquo;s On Your Plate?</b></p><ul><li>
Develop, optimize &amp; grow a portfolio of accounts through business reviews, KPI tracking and data analysis to identify and drive revenue growth.</li><li>
Collaborate cross-functionally with operations, marketing and vendor teams to ensure correct assortment, pricing, promotions, and service quality.</li><li>
Monitor vendor relationships to ensure consistent service levels.</li><li>
Ensure category growth, healthy order volumes and the right product assortment.</li><li>
Solid knowledge of pricing, assortment, and promotional strategies</li><li>
Maintain continuous business relationships with clients/ Vendors via in-person visits, regular phone calls and emails.</li><li>
Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Vendor and company.</li><li>
Make sure client catalogs are up to date at all times.</li><li>
Optimize the Vendor content (MOA, Delivery time).</li><li>
Commission rate renegotiation: - Building new commercial relationships by renewing existing contacts and renegotiating offers.</li><li>
Advertisement sales: -Acquiring and maintaining pictures from brand catalogue, using Talabat branding stickers, banners and newsletter.</li><li>
Generating food coupons, promotions and vouchers from existing Vendors.</li><li>
Convince clients / Vendors for brand promotion of Talabat pictures.</li><li>
Transmission method optimization: -Convincing clients / Vendor to implement a track order feature and changing the transmission method to WLA.</li><li>
Convince the Vendor to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>
Encourage Vendors to subscribe to the online payment gateway.</li><li>
Coordinate with the Vendor, if the Vendor is live or active on Talabat, checking and resolving the reason, such as shutting down or stopping delivery.</li><li>
Maintain accurate records of all sales and prospecting activities including:-<br>
<ul><li>Sales calls</li><li>Closed sales</li><li>Follow-up activities</li><li>Sales expense report</li><li>Presentations</li><li>Sales meeting report (new Vendor)</li><li>Vendor analysis sheet</li></ul></li></ul><br>
<b>
Qualifications</b><p><b><br>
What Did We Order?</b></p><ul><li>
Bachelor&rsquo;s degree in any discipline</li><li>
Previous experience in FMCG,- E-commerce and retail companies is preferred</li><li>
From 3 to 5 years of experience holding the same title or relevant</li><li>
Strong understanding of Q-commerce &amp; CRM tools</li><li>
Proficient Data Analysis, Excel &amp; Reporting Skills</li><li>
Excellent Negotiation &amp; Stakeholder Management Skills</li><li>
Confident communication skills (Written and Verbal)</li><li>
Adaptability &amp; Flexibility</li></ul><br>
<b>
Additional Information</b><p><br>
Join Our Vibrant Team in Bahrain - Where Work Meets Innovation and Fun!</p><ul><li><b>
Grow With Us</b>: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</li><li><b>
Diverse &amp; Inclusive:</b> With colleagues from across the globe, our diversity is our strength. Everyone&rsquo;s welcome in our inclusive environment.</li><li><b>
Make a Difference:</b> Join the team behind the fastest-growing online food ordering network. Your work here really counts.</li><li><b>
Fun &amp; Community: </b>Our company events, cultural outings, and sports activities aren&rsquo;t just fun; they&rsquo;re a way to bond with our amazing team.</li><li><b>
Daily Perks</b>: From fresh fruits and coffee in our lounges to wellness rooms, we&rsquo;ve got perks that make every day better.</li><li><b>
Health &amp; Wellness:</b> With sponsored healthcare and gym memberships, we care about your wellbeing.</li></ul></div>

Account Manager - Local Shops (Bahrain)

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Role Summary
  <br/>
  <br/>
 </strong>
 We are looking for an
 <strong>
  Account Manager
 </strong>
 <strong>
  - Local Shops
 </strong>
 to join our team in
 <strong>
  Bahrain
 </strong>
 and be part of our growth. You will be responsible for developing the business through vendors in-person and maintaining long-term relationships. You will also manage existing accounts and handle vendor catalogues, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.
 <br/>
 <br/>
 <strong>
  What&rsquo;s On Your Plate?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop, optimize &amp; grow a portfolio of accounts through business reviews, KPI tracking and data analysis to identify and drive revenue growth.
  </li>
  <li>
   Collaborate cross-functionally with operations, marketing and vendor teams to ensure correct assortment, pricing, promotions, and service quality.
  </li>
  <li>
   Monitor vendor relationships to ensure consistent service levels.
  </li>
  <li>
   Ensure category growth, healthy order volumes and the right product assortment.
  </li>
  <li>
   Solid knowledge of pricing, assortment, and promotional strategies
  </li>
  <li>
   Maintain continuous business relationships with clients/ Vendors via in-person visits, regular phone calls and emails.
  </li>
  <li>
   Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Vendor and company.
  </li>
  <li>
   Make sure client catalogs are up to date at all times.
  </li>
  <li>
   Optimize the Vendor content (MOA, Delivery time).
  </li>
  <li>
   Commission rate renegotiation: - Building new commercial relationships by renewing existing contacts and renegotiating offers.
  </li>
  <li>
   Advertisement sales: -Acquiring and maintaining pictures from brand catalogue, using Talabat branding stickers, banners and newsletter.
  </li>
  <li>
   Generating food coupons, promotions and vouchers from existing Vendors.
  </li>
  <li>
   Convince clients / Vendors for brand promotion of Talabat pictures.
  </li>
  <li>
   Transmission method optimization: -Convincing clients / Vendor to implement a track order feature and changing the transmission method to WLA.
  </li>
  <li>
   Convince the Vendor to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).
  </li>
  <li>
   Encourage Vendors to subscribe to the online payment gateway.
  </li>
  <li>
   Coordinate with the Vendor, if the Vendor is live or active on Talabat, checking and resolving the reason, such as shutting down or stopping delivery.
  </li>
  <li>
   Maintain accurate records of all sales and prospecting activities including:-
  </li>
  <li>
   Sales calls
  </li>
  <li>
   Closed sales
  </li>
  <li>
   Follow-up activities
  </li>
  <li>
   Sales expense report
  </li>
  <li>
   Presentations
  </li>
  <li>
   Sales meeting report (new Vendor)
  </li>
  <li>
   Vendor analysis sheet
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  What Did We Order?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in any discipline
  </li>
  <li>
   Previous experience in FMCG,- E-commerce and retail companies is preferred
  </li>
  <li>
   From 3 to 5 years of experience holding the same title or relevant
  </li>
  <li>
   Strong understanding of Q-commerce &amp; CRM tools
  </li>
  <li>
   Proficient Data Analysis, Excel &amp; Reporting Skills
  </li>
  <li>
   Excellent Negotiation &amp; Stakeholder Management Skills
  </li>
  <li>
   Confident communication skills (Written and Verbal)
  </li>
  <li>
   Adaptability &amp; Flexibility
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 Join Our Vibrant Team in Bahrain - Where Work Meets Innovation and Fun!
 <br/>
 <br/>
 <ul>
  <li>
   Grow With Us: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.
  </li>
  <li>
   Diverse &amp; Inclusive: With colleagues from across the globe, our diversity is our strength. Everyone&rsquo;s welcome in our inclusive environment.
  </li>
  <li>
   Make a Difference: Join the team behind the fastest-growing online food ordering network. Your work here really counts.
  </li>
  <li>
   Fun &amp; Community: Our company events, cultural outings, and sports activities aren&rsquo;t just fun; they&rsquo;re a way to bond with our amazing team.
  </li>
  <li>
   Daily Perks: From fresh fruits and coffee in our lounges to wellness rooms, we&rsquo;ve got perks that make every day better.
  </li>
  <li>
   Health &amp; Wellness: With sponsored healthcare and gym memberships, we care about your wellbeing.
  </li>
 </ul>
</div>


Al Zayani Commercial Services S.P.C

<p><b>Job Description</b></p><p><b>Position : Sales Manager </b></p><p><b>Reporting To: General Manager</b></p><p><b>_____________________________________________________________________</b></p><p><b>Sales Manager in the following duties &amp; responsibilities:</b></p><ul><li>In charge of running a smooth, efficient, and profitable operations of the Sales.</li><li>Responsible for presentation of budgets, sales forecasts, market studies, and business plan, including advertising, promotional campaigns, etc., for the division on a weekly basis and as when required by the management.</li><li>Team Management: training and supervising the sales team to ensure they meet their targets.</li><li>Sales Strategy Development: Creating sales plans to achieve revenue and growth objectives.</li><li>Performance Monitoring: Analyzing sales performance and using key metrics to evaluate the effectiveness of implemented strategies.</li><li>Client Relationship Management: Establishing and maintaining strong relationships with clients, understanding their needs, and anticipating their expectations.</li><li>Forecasting and Reporting: Preparing accurate sales forecasts and reports for management on results and market trends.</li><li>Continuous Training: Implementing training programs for the team to improve their skills and product knowledge.</li><li>Attend exhibitions and fairs and represent the company in meetings with suppliers as deemed necessary, after obtaining approval from the management.</li><li>Strict compliance with all company policies and procedures.</li><li>Responsible for preparing orders for the division's products, ensuring healthy stock levels upon obtaining the management&rsquo;s approval.</li><li>Prepare all necessary quotations and tenders and ensure timely submission, after obtaining the management&rsquo;s approval</li><li>Attend to any other assignments given by the management within the scope of the company's activities.</li></ul><p>Work Location: In person</p>

Sales Manager

TÜV SÜD

<p></p><div><div><div><div><div><div>Operation Manager
</div></div></div></div><div></div><div><div><div><div><h2 class="jobSectionHeader"><b>Role Summary
</b></h2><p>The <b>Industry Services Operations Manager </b>is responsible for the end‑to‑end operational performance of T&Uuml;V S&Uuml;D&rsquo;s Industrial Services division. This includes managing technical teams, ensuring compliance with international standards, driving operational efficiency, supporting business growth, and maintaining strong customer relationships.
</p><p>This role requires a leader with strong technical understanding, commercial awareness, and the ability to manage multi‑disciplinary teams in a fast‑paced environment.
</p><h2 class="jobSectionHeader"><b>Key Responsibilities
</b></h2><ul><li><p>Lead and manage daily operations of the Industrial Services division (Inspection, NDT, Welding, Pressure Equipment, Asset Integrity, etc.)
</p></li><li><p>Ensure full compliance with T&Uuml;V S&Uuml;D procedures, accreditation requirements, and international codes/standards (ASME, API, ISO, PED, National Board, etc.)
</p></li><li><p>Plan, allocate, and optimize manpower, equipment, and resources to meet project timelines and client expectations
</p></li><li><p>Drive operational excellence through process improvement, KPI monitoring, and performance management
</p></li><li><p>Support business development by preparing technical proposals, reviewing contracts, and participating in client meetings
</p></li><li><p>Maintain strong relationships with key customers in oil &amp; gas, petrochemical, manufacturing, utilities, and government sectors
</p></li><li><p>Oversee project execution, reporting, documentation, and quality assurance
</p></li><li><p>Manage budgets, cost control, invoicing cycles, and operational profitability
</p></li><li><p>Ensure competency development, training, and certification of technical staff
</p></li><li><p>Lead audits, internal reviews, and continuous improvement initiatives
</p></li><li><p>Support regional coordination with T&Uuml;V S&Uuml;D teams across GCC and global networks<br>
</p></li></ul><div></div><h2 class="jobSectionHeader"><b>Qualifications &amp; Experience
</b></h2><ul><li><p>Bachelor&rsquo;s degree in Mechanical Engineering, Industrial Engineering, or related field (Master&rsquo;s degree is an advantage)
</p></li><li><p>Minimum 7&ndash;10 years of experience in Industrial Services, Inspection, TIC, or Oil &amp; Gas operations
</p></li><li><p>Proven experience in managing technical teams and multi‑disciplinary projects
</p></li><li><p>Strong knowledge of ASME, API, ISO, PED, National Board, and related industrial codes
</p></li><li><p>Certifications such as API 510/570/580, CSWIP, NDT Level II/III, Welding Inspector, or similar are highly preferred
</p></li><li><p>Experience in budgeting, resource planning, and operational performance management
</p></li><li><p>Strong communication, leadership, and customer‑facing skills
</p></li><li><p>GCC experience is an advantage<br>
</p></li></ul><div></div><h2 class="jobSectionHeader"><b>Key Competencies
</b></h2><ul><li><p>Operational leadership and decision-making
</p></li><li><p>Technical expertise in industrial inspection and certification
</p></li><li><p>Customer relationship management
</p></li><li><p>Commercial awareness and cost control
</p></li><li><p>Problem-solving and analytical thinking
</p></li><li><p>Team development and coaching
</p></li><li><p>High integrity and commitment to safety and quality
</p></li></ul></div></div></div></div><div></div><div><div><div><div>Work Area: Industrial Plants, Energy &amp; Environmental Technology
</div></div></div></div><div><div><div><div>Country/Region: Bahrain
</div></div></div></div><div><div><div><div>Job Location: Manama
</div></div></div></div><div><div><div><div>Working Model: Hybrid
</div></div></div></div><div><div><div><div>Employment Type: Full time / regular
</div></div></div></div><div><div><div><div>Company: T&Uuml;V S&Uuml;D Middle East LLC
</div></div></div></div><div><div><div><div>Org Unit Code: BM
</div></div></div></div><div><div><div><div>Requisition ID: 5475
</div></div></div></div><div><div><div><div>Duration in months (if limited contract):</div></div></div></div></div></div><div></div>

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