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capacity management manager Jobs in Manama

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client service manager, trade operations & service Jobs in Manama

client service manager, trade operations & service

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client relationship manager

CE Logistics

This is a full-time, on-site role for a Senior Business Development Manager based in Manama. The Senior Business Development Manager will be responsible for developing and implementing strategic business plans to achieve company goals. Day-to-day tasks include identifying new business opportunities, building and maintaining client relationships, negotiating and closing deals, and collaborating with the sales and marketing teams to drive business growth.Qualifications<ul><li>Experience in Business Development, Sales, and Client Relationship Management</li><li>Strong negotiation and deal-closing skills</li><li>Strategic thinking and planning capabilities</li><li>Excellent communication and interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Familiarity with logistics and supply chain management is a plus</li><li>Bachelor's degree in Business Administration, Marketing, or related field.</li></ul>Job Type: Full-time

SENIOR BUSINESS DEVELOPMENT MANAGER

Azeus Convene

Job Summary We are seeking a dynamic and results-driven Business Development Manager to join our team. The ideal candidate will be responsible for driving growth through strategic planning, sales initiatives, and effective customer relationship management. This role requires a proactive approach to identify new business opportunities, build strong relationships with clients, and enhance our market presence.Duties<ul><li>Develop and implement strategic business development plans to achieve company goals.</li><li>Utilize Salesforce and other CRM software to manage client relationships and track sales activities.</li><li>Conduct market research to identify new opportunities and assess competitive landscape.</li><li>Collaborate with marketing teams to create targeted campaigns that drive lead generation.</li><li>Engage in negotiations with potential clients to secure contracts and partnerships.</li><li>Manage projects from inception to completion, ensuring alignment with company objectives.</li><li>Foster strong relationships with existing clients to ensure satisfaction and repeat business.</li><li>Prepare and present reports on business development activities and outcomes to senior management.</li></ul>Requirements<ul><li>Proven experience in business development or sales, preferably in a managerial role.</li><li>Proficiency in Salesforce and other CRM software is essential.</li><li>Strong skills in strategic planning, negotiation, project management, and customer relationship management.</li><li>Excellent communication and interpersonal skills with the ability to build rapport with clients.</li><li>A solid understanding of marketing principles and practices as they relate to business growth.</li><li>Ability to work independently as well as part of a collaborative team environment.</li><li>A results-oriented mindset with a focus on achieving targets and driving success. If you are passionate about driving business growth and have the skills necessary for this role, we encourage you to apply for the Business Development Manager position.</li></ul>Job Type: Full-timePay: BD300.000 - BD600.000 per month

Business Development (Software Sales)- Bahrain

Standard Chartered

<div>
 
 Job Summary
 
 
 
 As Client Service Manager for Trade Operations &amp; Service at Standard Chartered, you will be pivotal in delivering outstanding client service and expert advice to our Corporate Institutional Banking and Commercial Banking clients. Your role encompasses managing transactional inquiries, resolving complaints, and addressing service-related issues swiftly and efficiently within the trade operations realm. This position involves close collaboration with diverse internal teams and engagement with clients to ensure seamless transactional experiences while fostering trust and satisfaction.
 
 
 In this dynamic role, you will receive assignments from the Head of Trade Operations and Service, where your contributions will include handling trade transactions, responding to risk-related queries, and driving process improvement initiatives. Your ability to balance meticulous operational tasks with proactive client engagement will be key to enhancing service quality and operational resilience.
 
 
 This role requires a solutions-oriented mindset and a commitment to maintaining high service standards within a regulated banking environment.
 
 
 Your work will significantly impact client relationships and operational excellence, supporting Standard Chartered's mission to be a trusted partner for our clients.
 
 
 
 Key Responsibilities
 
 
 
 The Client Service Manager role includes the following primary responsibilities:
 
 
 <ul>
 <li>
 Act as the main point of contact for clients and internal staff regarding advice, inquiries, complaints, and various service issues related to trade operations, ensuring swift and professional responses.
 </li>
 <li>
 Consistently deliver client service that meets or exceeds established service level agreements, maintaining high standards of accuracy and responsiveness.
 </li>
 <li>
 Collaborate closely with Relationship Managers, Product Sales, Operations, and other stakeholders to collaboratively resolve client issues and identify opportunities to enhance the overall client experience.
 </li>
 <li>
 Manage complex transactional errors and discrepancies by liaising effectively with clients and internal teams to ensure timely and satisfactory resolution.
 </li>
 <li>
 Lead the service recovery process by accurately logging complaints, investigating root causes, and implementing corrective actions to restore client confidence.
 </li>
 <li>
 Engage with clients proactively to assess service performance, gather feedback, and develop continuous improvement plans to elevate service delivery standards.
 </li>
 <li>
 Establish and maintain trusted partnerships with clients through regular communication and operational support at the transaction level.
 </li>
 <li>
 Identify, escalate, and mitigate any risks, compliance concerns, or conduct issues in a timely and collaborative manner to uphold the integrity of trade operations.
 
 
 </li>
 </ul>
 
 Skills And Experience
 
 
 
 Ideal candidates will possess a comprehensive set of skills and experiences, including:
 
 
 <ul>
 <li>
 A detail-oriented approach, demonstrating ownership across the end-to-end service delivery lifecycle within trade operations.
 </li>
 <li>
 Strong teamwork abilities, with a collaborative mindset that values effective relationship-building with peers, clients, and business partners.
 </li>
 <li>
 Exceptional communication skills encompassing verbal, written, and interpersonal abilities, enabling effective influence and negotiation with diverse stakeholders.
 </li>
 <li>
 Proven track record of managing direct client interactions with confidence and professionalism, delivering client-centric solutions in complex environments.
 </li>
 <li>
 A positive attitude coupled with excellent interpersonal skills, fostering constructive dialogue and mutual respect.
 </li>
 <li>
 Highly developed analytical and problem-solving skills, allowing for the timely identification of operational issues and implementation of solutions.
 </li>
 <li>
 Effective time management talents to balance multiple priorities and meet demanding deadlines in a fast-paced setting.
 </li>
 <li>
 Proficiency in English is essential, underscoring the ability to communicate clearly and concisely within an international banking environment.
 
 
 </li>
 </ul>
 
 About Standard Chartered
 
 
 
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 
 
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 
 
 
 Together We
 
 
 
 <ul>
 <li>
 Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
 </li>
 <li>
 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
 </li>
 <li>
 Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 
 In line with our Fair Pay Charter,
 
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 
 
 <ul>
 <li>
 Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
 </li>
 <li>
 Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
 </li>
 <li>
 Flexible working options based around home and office locations, with flexible working patterns.
 </li>
 <li>
 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
 </li>
 <li>
 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
 </li>
 <li>
 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
 </li>
 </ul>
</div>

Client Service Manager, Trade Operations & Service

Boxon

<div>
 
 
 As a Senior Account Manager, your primary focus will be building strong relationships with clients, ensuring their satisfaction, and driving sales growth for the company. You'll play a key role in making sure that client needs are understood and addressed by all departments, helping us deliver exceptional service and solutions. You will be working on projects such as Website Development, Mobile App Development, Custom Application Development, SEO, Branding, and Social Media Management, and you will play an important role in managing these projects to ensure they meet client expectations.
 
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Serve as the lead point of contact for all customer account management matters.
 </li>
 <li>
 Build and maintain strong, long-lasting client relationships.
 </li>
 <li>
 Develop and present proposals, follow up with clients, and contribute to new business initiatives and pitches.
 </li>
 <li>
 Negotiate contracts and close agreements to maximize profits.
 </li>
 <li>
 Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
 </li>
 <li>
 Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
 </li>
 <li>
 Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
 </li>
 <li>
 Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
 </li>
 <li>
 Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
 </li>
 <li>
 Prepare reports on account status.
 </li>
 <li>
 Develop detailed project plans, including timelines, resources, budgets, and scope. Oversee project execution, ensuring that milestones are met on time and within budget.
 </li>
 <li>
 Measure and track project performance using relevant tools and techniques to ensure success.
 </li>
 <li>
 Design and execute social media strategies for clients, including competitive research, platform selection, benchmarking, messaging, and audience targeting.
 </li>
 <li>
 Create comprehensive marketing and social media campaigns, including budget planning, content ideation, and implementation schedules.
 </li>
 <li>
 Drive revenue growth for the agency by targeting new local and international clients and identifying opportunities with existing clients.
 </li>
 <li>
 Monitor and manage project budgets, adjusting project constraints as necessary based on financial analysis to meet objectives.
 </li>
 <li>
 Collaborate with sales team to identify and grow opportunities.
 </li>
 <li>
 
 Assist with challenging client requests or issue escalations as needed.
 
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 <ul>
 <li>
 Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
 </li>
 <li>
 Solid experience with CRM software , project management and MS Office (particularly MS Excel).
 </li>
 <li>
 Experience delivering client-focused solutions to customer needs.
 </li>
 <li>
 Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
 </li>
 <li>
 Excellent listening, negotiation and presentation abilities.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Experience with eTendering portal and tender submission
 </li>
 <li>
 Possess a deep understanding of Website Development, Mobile App Development, Custom Application Development, SEO, Branding &amp; Social Media Management.
 </li>
 <li>
 Proven experience in working on advertising, branding, and communication strategy projects.
 </li>
 <li>
 
 Project Management skills.
 
 </li>
 </ul>
 
 
 
 
 
 Required Qualification
 
 
 <ul>
 <li>
 
 Bachelor's degree in Business Administration, Marketing, Communications, or a related field. A Master's degree is a plus.
 
 </li>
 <li>
 
 5&ndash;8 years of experience in account management, sales, or a similar role, ideally within a marketing, creative, or advertising agency.
 
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 
 Competitive salary and performance-based incentives.
 
 </li>
 <li>
 
 Opportunities for professional development and career growth.
 
 </li>
 <li>
 
 A dynamic and creative work environment with a collaborative team.
 
 </li>
 <li>
 
 Medical Health Insurance.
 
 </li>
 </ul>
 
 
 
 
 
 How to Apply
 
 
 
 
 If you&rsquo;re passionate about building strong client relationships and want to be part of a growing team, we would love to hear from you!
 
 
 
 
 Please submit your CV and cover letter outlining your experience and qualifications to careers@boxonvision.com
 
 
</div>

Senior Account Manager

Allianz Partners

<div>
 We are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 22,000 employees across 78 countries. This role is in the Health part of the business, which has a number of well-known customer facing brands such as Allianz Care, NEXtCARE and Medi24.
 
 
 The Health line of business provides health, life and disability insurance and services, reinsurance and administration services to a wide range of customers. These include multinational companies, intergovernmental organisations (IGOs), non-governmental organisations (NGOs), private individuals and families. Our mission is to ensure that customers have access to quality healthcare through our support, care and commitment to go the extra mile. We are a truly global health partner for our customers, ensuring fast and simple access to the best advice, treatment and value for our customers.
 
 
 
 Job Overview
 
 
 
 The achievement of volume and profitability targets within a given geographic area by the maintenance and establishment of commercially successfully relationships with companies, major distributors and potential and actual clients
 
 
 
 What You Do
 
 
 
 Responsibilities will include, but are not limited to, the following:
 
 
 <ul>
 <li>
 Drive sales performance across all segments in MEA, with a particular focus on Bahrain, KSA, and the SME and Individual segments.
 </li>
 <li>
 Manage both New Business and Retention activities, with a strong focus on retaining Individual segment clients and acquiring new business in both Individual and SME segments.
 </li>
 <li>
 Provide support for large corporate opportunities where needed.
 </li>
 <li>
 Build and maintain commercially successful relationships with group companies, brokers, and other key distributors in the region.
 </li>
 <li>
 Deliver presentations to brokers and group companies to promote the company&rsquo;s products and services.
 </li>
 <li>
 Provide training, sales support, and point-of-sale assistance to brokers and distributors to ensure smooth business generation.
 </li>
 <li>
 Work closely with brokers and distributors to establish and maintain strong relationships and ensure client satisfaction.
 </li>
 <li>
 Provide quotations, reports, and all necessary documentation to support business generation and renewals.
 </li>
 <li>
 Handle client issues proactively, ensuring high retention rates and fostering long-term relationships.
 </li>
 <li>
 Maintain accurate records and complete all required head office reporting in a timely manner.
 </li>
 <li>
 Travel to Bahrain, KSA, and other MEA markets as required.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 To be successful in this position you will need to have the following skills/ experience:
 
 
 <ul>
 <li>
 At least 5 years` experience in an insurance sales environment.
 </li>
 <li>
 Proven record of consistent delivery of sales and retention targets.
 </li>
 <li>
 Strong established business relationship with relevant brokers in the sales region.
 </li>
 <li>
 Solid working experience or understanding of back office administration functions.
 </li>
 <li>
 Customer focused
 </li>
 <li>
 Strong communication (verbal &amp; written)
 </li>
 <li>
 Strong presentation skills
 </li>
 <li>
 Ability to work effectively within a team environment
 </li>
 <li>
 Honesty and Integrity
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Ability to prioritise workload and manage time effectively
 </li>
 <li>
 Highly motivated and proactive
 </li>
 <li>
 Results driven and solution orientated
 
 
 </li>
 </ul>
 As an equal opportunity employer, Allianz Partners recognizes that our strength lies in our people and we are committed to diversity and inclusivity. So if you would like to be part of a global company that offers international career opportunities, kick-start your career and dare to join us!
 
 
 81652 | Sales &amp; Distribution | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
 
 
 Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
 
 
 We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
 
 
 We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
 
 
 Great to have you on board. Let's care for tomorrow.
</div>

Senior Business Development Manager

Delivery Point Logistic Services

Delivery Point is seeking a dynamic Business Development Specialist to lead high-impact projects, foster client trust, and ensure operational excellence across our portfolio.Job Responsibilities:<ul><li>Identify and pursue new business opportunities to support company growth and revenue targets.</li><li>Translate client needs and requirements into action plan and involved all stakeholders making sure all are aligned with the clients&rsquo; requirements.</li><li>Manage client accounts, ensuring high level of client satisfaction by covering their business requirements &amp; delivering excellent customer service.</li><li>Develop strategic plans to expand the customer base and strengthen market presence.</li><li>Conduct market research and client surveys to anticipate future needs and trends</li><li>Prepare business proposals, presentations aligned with company objectives.</li><li>Negotiate terms and close deals in alignment with company policies and client expectations.</li><li>Monitor projects performance, analyses data, SLAs, identify gaps, area of improvements and minimize projects risks.</li><li>Represent the company at industry events, conferences, and networking functions to enhance visibility and build strategic relationships.</li><li>Collaborate with cross-functional teams to ensure alignment on business development initiatives.</li><li>Monitor project timelines and deliverables related to business development activities.</li><li>Track performance metrics and analyze outcomes to refine strategies and improve results.</li><li>Support budgeting and resource planning for business development projects.</li><li>Provide operational coverage in the absence of the Operations Supervisor, ensuring continuity.</li><li>Monitor the quality of operational activities to ensure compliance with established standards, identify areas for improvement, and support continuous process enhancement.</li><li>Maintain accurate documentation and reporting for business development efforts.</li><li>Observe and monitor the organization&rsquo;s digital infrastructure&mdash;including the LogesTechs system, internal networks, and social media platforms&mdash;for any gaps, glitches, or performance issues. Proactively identify and implement appropriate solutions to ensure seamless functionality and minimize disruptions.</li></ul>Languages: English and Arabic is essentialIf you're a dedicated professional with a passion for logistics and operational excellence, we'd love to hear from you.Job Type: Full-timePreferred - Bahraini FemaleJob Type: Full-timePay: BD450.000 - BD550.000 per month

Business Development Specialist

Explore 306+ Client relationship manager in Manama this September. Find roles across top companies and apply now to boost your career.

306 client relationship manager jobs IN Manama

SENIOR BUSINESS DEVELOPMENT MANAGER

Business Development (Software Sales)- Bahrain

Client Service Manager, Trade Operations & Service

Senior Account Manager

Senior Business Development Manager

Senior Business Development Manager

Business Development Specialist