customer support executive Jobs in Karachi

customer support executive

accounts officer

business development officer Jobs in Karachi

business development officer

customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

client sales and service officer

Omni Academy Consulting & Technologies 

Hiring: Sales Officer Shahrah e Faisal CampusSalary: Rs. 40,000/month + Commission Start Date: 25 Feb , 2026Location : Shahrah e faisal Karachi About Omni AcademyOmni Academy is a fast-growing training and consultancy organization committed to innovation and excellence. We are dedicated to empowering individuals and businesses through digital transformation, training, and strategic consultancy.We are looking for a motivated and target-driven Sales Office Executive to join our team. The ideal candidate will be responsible for handling inbound and outbound sales inquiries, generating leads, and converting prospects into customers.Key Responsibilities:<ul><li>Handle incoming calls and respond to customer inquiries professionally</li><li>Make outbound calls to generate leads and follow up on prospects</li><li>Provide product/service information to potential clients</li><li>Maintain accurate records of calls and sales activities</li><li>Achieve daily and monthly sales targets</li><li>Coordinate with the marketing and operations team</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred</li><li>1&ndash;2 years of sales or call center experience (preferred)</li><li>Strong communication and negotiation skills</li><li>Basic computer knowledge (MS Office, CRM preferred)</li><li>Ability to work under pressure and meet targets</li></ul>Job Type: Full-timePay: Rs40,000.00 per monthWork Location: In person

Sales Officer - Shahrah e faisal Karachi

Avery Dennison

<div>Company Description 
About Avery Dennison
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at www.averydennison.com. 
Job Description 
ABOUT YOUR ROLE
To ensure that customers are satisfied with the product, and build profitable customer relationships by maintaining a link between customers and the organization.
YOUR RESPONSIBILITIES WILL INCLUDE:<ul><li>
To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.</li><li>
To timely respond to customer enquiries and requests via all modes of communication.</li><li>
To handle customer complaints according to the Company procedures and service standard.</li><li>
To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.</li><li>
To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).</li><li>
To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.</li><li>
To check the customer order information.</li><li>
To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.</li><li>
To Coordinate with GPD for the new item setup.</li><li>
To Coordinate with finance for new customer account setup along with form and necessary documents.</li><li>
To check the data and release in the system as per customer order forms.</li><li>
To coordinate with the customers in case of data issues like non availability or incorrect.</li><li>
To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.</li><li>
To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.</li><li>
To share the daily dispatch details with the customers.</li><li>
To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).</li><li>
Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.</li><li>
Ensure to follow the SOPs and Business Rules related to the Customer Services Department.</li></ul> 
Qualifications 
The Customer Services Officer will have experience as a customer relations professional, working across business and geographical boundaries for a publicly traded company. Background/experience in customer relations is a plus. He/she must be able to meet the following criteria:<ul><li>
Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry</li><li>
Active Listening and Communication skills</li><li>
Empathy and Patience</li><li>
Responsiveness</li><li>
Emotional Intelligence</li><li>
Integrity</li><li>
Analytical skills</li><li>
Grip on Google tools</li><li>
Decision Making skills</li><li>
Time Management</li></ul> 

Additional Information 
AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.</div>

Senior Customer Service Officer

Mashreq

<div>
 - To achieve monthly targets assigned individually.
 
 - To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.
 
 - 100% adherence to Audit requirements.
 
 - Updating all the systems as per the call with the customer.
 
 - Constant follow up with the customer.
 
 - Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
 
 - Manage your own daily sales MIS and ensure to maintain in all available systems.
 
 - Ensure to maintain a daily and monthly tracker across all activities.
 
 - Attending Daily team huddles &amp; keeps up to team commitments.
 
 - Ensure to meet 100% on control parameters and policy set by the bank audit team.
 
 - Timely &amp; proper updating of CRM/Assure on comments pertaining to customer&rsquo;s interaction and next steps.
 
 - Excellent people management skills.
 
 - 2 years plus experience in similar work environment.
 
 - Has strong Sales and customer focus and ability to think creatively and work under pressure.
 
 - Excellent presentation skills.
 
 - Good team player with result driven attitude.
 
 - Business sensitive.
 
 - Has analytical and computer skills.
 
 - Adaptable and versatile.
</div>

Relationship Officer.CoE Pakistan - DBC - General Insurance.Retail Banking Group-PAKCOE

Virtual Triage

Virtual Triage is a UK-based healthcare SaaS platform revolutionizing how patients connect with licensed doctors for online consultations, booking, and AI-powered triage. We&rsquo;re expanding our on-site sales team in Pakistan to accelerate doctor and clinic onboarding for our UK network.If you have strong communication skills, confidence on the phone, and thrive in a target-driven environment &mdash; this role is for you.Role SummaryAs an SDR / Appointment Setter, you&rsquo;ll be responsible for contacting medical professionals, introducing Virtual Triage&rsquo;s platform, and booking qualified meetings for our senior account managers. You will play a key role in building long-term relationships with healthcare providers and driving business growth.Key Responsibilities<ul><li>Make outbound calls and follow-ups to doctors, clinics, and healthcare facilities.</li><li>Clearly present the benefits of Virtual Triage and answer basic product questions.</li><li>Schedule qualified demos / appointments for the UK sales team.</li><li>Achieve and exceed weekly goals for call volume, appointments, and conversions.</li><li>Maintain accurate data and notes in CRM (GHL / Salesforce).</li><li>Collaborate with marketing to improve lead quality and conversion.</li></ul>Requirements<ul><li>Minimum 2-5 years of experience in inside sales, cold calling, or appointment setting.</li><li>Excellent spoken and written English; confident communication with professionals.</li><li>Ability to handle objections, stay organized, and work under pressure.</li><li>Familiarity with CRM tools and sales processes.</li></ul>What We Offer✅ Competitive Salary: Salary + Uncapped Commission. ✅ Clear growth path to Account Executive / Team Lead roles. ✅ On-site training and sales mentorship. ✅ Supportive, collaborative work environment. ✅ Opportunity to work with an international digital-health brand.Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

SDR & Cold Calling Officer

SuperNova Solutions Pvt. Ltd.

Position Title: Business Development Executive / OfficerWe are looking for a motivated and results-driven Business Development Executive / Officer to support our growing sales initiatives. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, and supporting the company&rsquo;s business development and revenue growth objectives.Key Responsibilities:<ul><li>Identify and pursue new business opportunities and potential clients</li><li>Generate and manage leads through various channels including networking and digital platforms</li><li>Conduct market research to identify new prospects and industry trends</li><li>Build and maintain strong relationships with existing and potential clients</li><li>Assist in preparing business proposals, presentations, and sales pitches</li><li>Coordinate with internal teams to ensure smooth client onboarding and service delivery</li><li>Maintain sales pipeline, client communication records, and opportunity tracking</li><li>Participate in meetings, presentations, and negotiations with prospective clients</li><li>Support marketing initiatives including campaigns, events, and brand promotion activities</li><li>Achieve assigned sales targets and contribute to overall business growth</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field</li><li>Fresh &ndash; 2 years of experience in business development, sales, or client relationship management</li><li>Strong communication, presentation, and negotiation skills</li><li>Ability to build and maintain professional client relationships</li><li>Good understanding of sales processes and market research</li><li>Proficiency in MS Office and CRM tools is an advantage</li><li>Self-motivated, target-oriented, and proactive mindset</li></ul>Location: Karachi To Apply: careers@global-supernova.com Subject Line: Business Development Executive / OfficerJob Type: Full-timePay: Rs35,000.00 - Rs80,000.00 per monthWork Location: In person

Business Development Executive / Officer

Scaleup Connect

Location: Gulshan-e-Iqbal, Karachi (Onsite)Working Days: Monday - SaturdayShift Timings: 9:00 AM - 5:00 PMSalary: Upto PKR 100,000+ (Based on performance)Industry Preference: Services Industry (HSE Training/Consultancy preferred)Job SummaryScaleup Connect is hiring one of our client based in Karachi for the position of Business Development Officer .The Business Development Officer (BDO) will be responsible for lead generation, client acquisition, and sales support for HSE training and consultancy services. The role requires strong corporate communication skills, pipeline management, and the ability to convert leads into business through effective follow-ups and proposal coordination.Key Responsibilities<ul><li>Generate qualified leads through cold calling, LinkedIn outreach, referrals, and market</li><li>visits.</li><li>Identify corporate clients and schedule meetings with decision-makers (HR, Admin,</li><li>Procurement, Operations).</li><li>Promote training and consultancy service portfolio and support closing of deals.</li><li>Prepare and coordinate quotations, proposals, presentations, and service agreements.</li><li>Maintain sales pipeline, lead tracker, and client database.</li><li>Ensure timely follow-ups and client coordination until deal closure.</li><li>Support management in tender opportunities and corporate business expansion.</li></ul>Requirements<ul><li>Minimum Graduate (MBA preferred).</li><li>2&ndash;3 years of experience in B2B business development (services industry preferred).</li><li>Strong communication, negotiation, and client handling skills.</li><li>Experience in lead generation and corporate sales support.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li><li>Target-driven, confident, and professional personality.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have prior experience selling HSE, Fire Safety, OSHA, or other compliance-related training programs to corporate clients? Please elaborate.</li><li>What is your understanding of HSE and OSHA standards, and how have you used this knowledge in a sales or business development role?</li><li>Have you previously handled B2B sales for training, consultancy, or compliance services? Please share your targets and achievements.</li><li>Have you been involved in preparing proposals, quotations, or corporate training packages for clients?</li><li>Describe your previous experience in B2B sales. What products or services were you responsible for selling?</li><li>What strategies do you use to generate leads and convert them into long-term business relationships?</li><li>What tools or CRM systems have you used for pipeline management?</li></ul>Experience:<ul><li>Business Development: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Business Development Officer

Iberianz

Business Development Officer (BDO)Location: Karachi Job Type: Full-time Industry: HSE Training &amp; Consultancy / Services Industry Salary: PKR 60,000 per month + CommissionWork Schedule<ul><li>Working Days: Monday to Saturday</li><li>Regular Timings: 9:00 AM &ndash; 5:00 PM</li><li>Ramzan Timings: 9:00 AM &ndash; 2:30 PM</li></ul>Job SummaryWe are seeking a proactive and results-oriented Business Development Officer (BDO) to drive client acquisition and business growth for our HSE training and consultancy services. The ideal candidate will be responsible for generating leads, building corporate relationships, supporting proposal development, and converting prospects into long-term clients. This role requires strong B2B sales experience, excellent communication skills, and the ability to manage the full sales pipeline.Key Responsibilities<ul><li>Generate qualified leads through cold calling, LinkedIn outreach, referrals, and market research</li><li>Identify and approach corporate clients including HR, Admin, Procurement, and Operations departments</li><li>Schedule meetings and present HSE training and consultancy services to potential clients</li><li>Support the sales process including preparing quotations, proposals, presentations, and agreements</li><li>Maintain and update lead trackers, sales pipeline, and client database</li><li>Conduct consistent follow-ups to convert leads into confirmed business</li><li>Coordinate with internal teams to ensure smooth client onboarding and service delivery</li><li>Assist management in identifying tender opportunities and expanding corporate business</li></ul>RequirementsExperience:<ul><li>2&ndash;3 years of experience in B2B business development or corporate sales</li><li>Experience in services industry preferred (HSE training, consultancy, HR services, training institutes, or similar sectors)</li></ul>Skills:<ul><li>Strong corporate communication and presentation skills</li><li>Excellent negotiation and client handling abilities</li><li>Proven experience in lead generation and sales pipeline management</li><li>Ability to convert leads into business through structured follow-ups</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Target-driven, confident, and professional attitude</li></ul>Education:<ul><li>Bachelor&rsquo;s degree preferred (Business, Marketing, or related field)</li></ul>Compensation &amp; Benefits<ul><li>Basic salary: PKR 60,000 per month</li><li>Attractive sales commission structure</li><li>Professional growth opportunities</li><li>Exposure to corporate clients and industrial sector</li><li>Supportive and growth-focused work environment</li></ul>Job Type: Full-timePay: Up to Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Business Development Officer (BDO)

Explore 2083+ Client sales and service officer in Karachi this March. Find roles across top companies and apply now to boost your career.