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customer service representative Jobs in Dubai

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inside sales representative Jobs in Dubai

inside sales representative

client service representative

FLOMIC FREIGHT & LOGISTICS LLC

Job Title: Customer Service Representative Company: Flomic Balikbayan Cargo Location: Dubai and Abu Dhabi, UAE Job Type: Full-TimeJob Description: Flomic Balikbayan Cargo is looking for a friendly, reliable, and customer-oriented Customer Service Representative to join our Dubai and Abu Dhabi team. The ideal candidate will assist customers with inquiries, bookings, and shipment concerns while delivering excellent service.Key Responsibilities:<ul><li>Assist customers with booking pick-up and delivery of balikbayan boxes</li><li>Respond to inquiries via phone, WhatsApp, and social media</li><li>Provide accurate information about rates, schedules, and promotions</li><li>Go live on Facebook/TikTok occasionally to promote services and engage customers</li><li>Support marketing activities when needed</li><li>Handle customer concerns and complaints professionally</li><li>Update customer records and prepare basic reports</li><li>Promote company services and special offers</li></ul>Requirements:✔ Previous customer service experience (preferred) ✔ Confident and presentable on social media live ✔ Good communication skills in English (Tagalog is a plus) ✔ Basic knowledge of Facebook, TikTok &amp; Instagram ✔ Energetic, friendly, and customer-oriented ✔ Must be currently based in UAEWhat We Offer:<ul><li>Competitive salary</li><li>Supportive and friendly work environment</li><li>Opportunity for long-term employment</li></ul>You may send your CV to phlcargo@flomic.ae or balikbayan@flomic.ae.We look forward to receiving your application!Work Location: In person

Customer Service Representative

MB Services FZ LLC

MB Services FZ LLC is currently seeking Arabic Customer Service Representatives to join our growing team. We are looking for individuals who are fluent in English and Arabic.As an Arabic Customer Service Representative, you will be responsible for handling customer inquiries and providing assistance through various communication channels such as phone, email, and chat. You will also be expected to maintain accurate and up-to-date customer records and provide timely and effective solutions to customer issues. You should also be able to work in rotational shifts.If you are interested in this opportunity and meet the requirements listed above, please submit your resume and cover letter to hr@mbservices.net. We thank all applicants for their interest, however only those selected for an interview will be contacted.Location: Dubai Outsource City (On site)Job Type: Full-timePay: AED4,500.00 per monthApplication Question(s):<ul><li>What is your current visa status?</li><li>If selected, how soon would you be able to join?</li></ul>Experience:<ul><li>Customer Service: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Work Location: In person

Arabic Customer Service Representatives

Styli

<div>
 
 
 Job Title:
 
 Customer Service Representative
 
 
 
 Location:
 
 Dubai, UAE
 
 
 
 Reporting To:
 
 Manager - Customer Service
 
 
 
 
 
 
 Introduction:
 
 
 
 STYLI Marketplace is an e-commerce concept founded in 2019 by Landmark Group, emerging as one of the largest fashion and beauty platforms in the GCC and India. With a strong focus on trendy, affordable fashion and beauty products, STYLI marketplace brings over 40,000 styles to men, women, kids, and beauty enthusiasts, offering them the latest global trends delivered directly to their doorsteps.
 
 
 
 
 
 Our vision is to be the most aspirational value fast fashion and lifestyle destination, delivering seamless service excellence. We aim to create personalized experiences, engaging customers across all touchpoints, and continually expanding our curated selection to meet their evolving need states. STYLI marketplace has quickly become a leading player in the e-commerce fashion space across the GCC - Saudi Arabia, UAE, Bahrain, and Kuwait and in India.
 
 
 
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 Delivering exceptional customer experience
 </li>
 <li>
 Handle customer interactions via call, email or chat effectively with ownership and empathy
 </li>
 <li>
 Provide accurate order, product, and delivery information.
 </li>
 <li>
 Follow Styli&rsquo;s quality standards (tone, process, empathy)
 </li>
 <li>
 Document all interactions accurately in CRM systems
 </li>
 <li>
 Own and drive key CS metrics across channels - CSAT, Quality Assurance Score (QA), Average Handling Time (AHT), First response time (FRT), and First contact resolution (FCR)
 </li>
 </ul>
 
 
 
 
 
 Qualification &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree preferred (not mandatory)
 </li>
 <li>
 1&ndash;2 years of experience in Customer Service / E-commerce / Contact Center
 </li>
 <li>
 Fluent in English and Arabic (written &amp; spoken)
 </li>
 <li>
 Knowledge of CRM tools or helpdesk software preferred
 </li>
 <li>
 Willingness to work rotational shifts including weekends or holidays
 </li>
 <li>
 Communication &ndash; Clear, confident, and customer-focused
 </li>
 <li>
 Empathy &ndash; Understands and relates to customer emotions
 </li>
 <li>
 Problem Solving &ndash; Provides logical, fast, and effective solutions
 </li>
 <li>
 Teamwork &ndash; Works collaboratively to achieve common goals
 </li>
 <li>
 Adaptability &ndash; Handles changing workloads and priorities
 </li>
 <li>
 Attention to Detail &ndash; Ensures accuracy in data and communication
 </li>
 <li>
 Time Management &ndash; Handles multiple queries efficiently
 </li>
 </ul>
 
 
 
 
 
 At Styli, we are committed to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. As an equal opportunities&rsquo; employer, we celebrate the unique backgrounds, perspectives, and talents of our team members. We believe that a diverse workforce drives innovation and enhances our ability to serve our customers effectively. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are dedicated to creating an environment where everyone has the opportunity to thrive and succeed.
 
 
</div>

AkzoNobel

<div>
 
 About AkzoNobel
 
 
 
 Since 1792, we&rsquo;ve been supplying the innovative paints and coatings that help to color people&rsquo;s lives and protect what matters most. Our world class portfolio of brands &ndash; including Dulux, International, Sikkens and Interpon &ndash; is trusted by customers around the globe. We&rsquo;re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It&rsquo;s what you&rsquo;d expect from a pioneering and long-established paints company that&rsquo;s dedicated to providing sustainable solutions and preserving the best of what we have today &ndash; while creating an even better tomorrow. Let&rsquo;s paint the future together.
 
 
 For more information please visit www.akzonobel.com
 
 
 &copy; 2024 Akzo Nobel N.V. All rights reserved.
 
 
 
 Job Purpose
 
 
 
 We are seeking a dedicated Customer Service Representative to oversee order related operations across Middle Eastern countries for Industrial Coatings (Metal) Middle East. The ideal candidate will liaise with our customers, manage end-to-end order processing, and collaborate with various internal teams to ensure exceptional service delivery
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Managing essential day-to-day duties and handling activities across Middle East countries for Industrial Coating Customers.
 </li>
 <li>
 Dealing with the Customers to service their orders.
 </li>
 <li>
 Processing end to end orders including delivery related, TAS (PO, GRN and invoicing).
 </li>
 <li>
 Collaborating closely with Supply/Sales/Demand and Logistic and serving as the initial point of contact for all type of customer related enquiries.
 </li>
 <li>
 To Manage and review task like OTIF, SLOB, and Back Orders.
 </li>
 <li>
 To manage order receipt eA cintly, prioritising timely order processing and good customer interactions and relationships
 </li>
 <li>
 Manages the order-to-cash process with excellence in order processing
 </li>
 <li>
 Registers and processes customer orders in the ERP system received via, electronic mail, and phone or through other contact with the customer.
 </li>
 <li>
 Ensures order processing is handled with accuracy.
 </li>
 <li>
 Raises issues in delivery, documentation and/or invoices process with Supervisor.
 </li>
 <li>
 Acts as first level contact with customer for answers to questions and in attempting to resolve complaints.
 </li>
 <li>
 Obtains adequate customer and product knowledge to find solutions for customer needs (e.g. additional and/or alternative products).
 </li>
 <li>
 Makes proposals for improvements on work processes.
 </li>
 <li>
 Completes registering / filing / archiving of customer service-related documentation.
 </li>
 <li>
 Assures cooperation between customer service and field force regarding administration of customers' orders. Closely cooperates with the Planning,
 </li>
 <li>
 Logistics functions to maintain consistency in approach towards customer service in the organization.
 </li>
 <li>
 Adheres to all applicable corporate as well as site policies/procedures with regard to personal conduct/HS&amp;E standards and acts in compliance with all regulations.
 </li>
 <li>
 Timely and accurately upload final documents to customer invoice portals,ensuring error-free transactions.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 At least 3 years customer service experience required.
 </li>
 <li>
 University graduate or equivalent.
 </li>
 <li>
 This role requires written and spoken skills in English languages
 </li>
 <li>
 Knowledge of ERP SAP systems is mandatory.
 </li>
 <li>
 Must be able to work well under pressure and adhere to strict deadlines, be able to multitask, and have good interpersonal and communication skills.
 </li>
 <li>
 Must be able to work well in a team environment
 </li>
 <li>
 MS OA ce (xcel / Word / PowerPoint).
 </li>
 <li>
 Good customer service and negotiation skills.
 </li>
 <li>
 Able to manage time and prioritize activities actively, and must be able to execute tasks quickly and efficientlySound understanding of other functional areas: sales, supply chain, marketing and logistics.
 
 
 </li>
 </ul>
 At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
 
 
 Requisition ID: 53668
</div>

DIDC

Job description:Looking for CSR as per the below requirements:-<ul><li>Prefer 1-2 year of experience in Customer Service.</li><li>Sales experience is an Advantage.</li><li>Attested - Bachelor Degree / Diploma/High School.</li><li>Age between 20 - 35 Years.</li><li>Male candidate</li><li>Languages- English &amp; Hindi</li><li>Visit visa and can join immediately</li></ul>- Please mention your visa status / expiry date.- Visa + Medical Insurance + Annual Ticket.Send your CV to ( careers@drivedubai.ae).Job Type: Full-timeWork Location: In person

Customer Service Representative (CS)

Zed Capital International Limited - Rep. Office

Job Description &ndash; Relationship Manager (RM)Company: Zed Capital International Limited &ndash; Representative Office Location: Media City, Dubai, United Arab Emirates Salary: AED 2,800 &ndash; AED 3,500 per month (Based on experience, qualifications, and performance) Job Type: Full-TimeAbout the RoleZed Capital International Limited &ndash; Representative Office is seeking a motivated, customer-focused, and results-driven Relationship Manager (RM) to join its growing team. The ideal candidate should possess excellent communication and relationship management skills with a passion for client servicing and the global financial markets.The successful candidate will be responsible for managing and nurturing client relationships, identifying new business opportunities, ensuring client satisfaction, and promoting the company's financial products and services while maintaining the highest standards of professionalism and customer service.Key Responsibilities<ul><li>Build and maintain strong relationships with new and existing clients.</li><li>Act as the primary point of contact for clients, addressing their queries and providing timely support.</li><li>Promote the company's financial products and services to prospective and existing clients.</li><li>Identify opportunities for cross-selling and upselling company products and services.</li><li>Assist clients with account opening, onboarding, and documentation processes.</li><li>Conduct regular follow-ups with clients to ensure engagement and satisfaction.</li><li>Achieve individual monthly, quarterly, and annual business targets.</li><li>Maintain accurate records of client interactions and activities using CRM systems.</li><li>Coordinate with Sales, Customer Support, Compliance, and Operations teams to ensure seamless client servicing.</li><li>Stay updated on financial market trends, company products, and industry developments.</li><li>Ensure all client interactions comply with company policies and applicable regulatory requirements.</li><li>Deliver exceptional customer service while building long-term client relationships and loyalty.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum 1&ndash;3 years of experience in Relationship Management, Sales, Customer Service, or the Financial Industry is preferred.</li><li>Fluency in English and Hindi is mandatory. Additional languages will be an advantage.</li><li>Excellent communication, interpersonal, and relationship management skills.</li><li>Strong negotiation and client servicing abilities.</li><li>Ability to work in a target-driven and fast-paced environment.</li><li>Self-motivated, confident, and customer-oriented personality.</li><li>Professional appearance and positive attitude.</li><li>Good organizational and time management skills.</li><li>Basic knowledge of CRM software and Microsoft Office applications will be an advantage.</li><li>Ability to build trust and maintain long-term client relationships.</li></ul>Preferred Qualities<ul><li>Passion for client relationship management and business development.</li><li>Strong customer service orientation.</li><li>Positive, energetic, and proactive attitude.</li><li>Quick learner with a willingness to develop product and market knowledge.</li><li>Ability to work independently as well as collaboratively within a team.</li><li>High level of integrity, professionalism, and confidentiality.</li><li>Strong work ethic with commitment to achieving business objectives.</li></ul>What We Offer<ul><li>Competitive salary package (AED 2,800 &ndash; AED 3,500)</li><li>Career growth and professional development opportunities.</li><li>Comprehensive training and continuous learning support.</li><li>Professional and supportive work environment.</li><li>Performance-driven culture with recognition and rewards.</li></ul>ApplicationInterested candidates may send their updated CV to: careers@zedcapital.comLocation:Dubai (Required)Work Location: In personPay: AED2,800.00 - AED3,500.00 per monthExperience:<ul><li>Customer relationship management: 2 years (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

Relationship Manager

DNK Realestate

About the RoleDNK Real Estate is looking for enthusiastic and motivated Sales who are passionate about building a career in sales. No prior real estate experience is required&mdash;we provide comprehensive training, qualified leads, and ongoing support to help you succeed.Key Responsibilities<ul><li>Contact potential clients through company-provided leads.</li><li>Understand customer requirements and recommend suitable Dubai real estate projects.</li><li>Schedule meetings and property viewings for interested clients.</li><li>Follow up with prospects via phone, WhatsApp, email, and CRM.</li><li>Build and maintain strong customer relationships.</li><li>Update all customer interactions accurately in the CRM system.</li><li>Assist senior sales consultants in closing deals.</li><li>Achieve daily, weekly, and monthly sales targets.</li><li>Stay informed about new project launches, market trends, and developer offers.</li><li>Provide excellent customer service throughout the sales process.</li></ul>Requirements<ul><li>Bachelor's degree or equivalent qualification.</li><li>Fresh graduates are encouraged to apply.</li><li>Excellent communication and interpersonal skills.</li><li>Strong willingness to learn and grow in sales.</li><li>Positive attitude with a customer-focused approach.</li><li>Basic computer knowledge (MS Office and CRM knowledge is an advantage).</li><li>Ability to work in a fast-paced, target-driven environment.</li><li>Fluency in English is required; additional languages are a plus.</li></ul>Key Skills<ul><li>Communication Skills</li><li>Sales &amp; Negotiation</li><li>Customer Service</li><li>Relationship Building</li><li>Time Management</li><li>Active Listening</li><li>Problem Solving</li><li>Teamwork</li><li>Adaptability</li></ul>What We Offer<ul><li>Comprehensive Sales &amp; Product Training</li><li>Qualified Company Leads</li><li>Attractive Salary + Performance Incentives</li><li>Career Growth Opportunities</li><li>Employment Visa</li><li>Medical Insurance</li><li>Annual Leave as per UAE Labour Law</li><li>Friendly and Supportive Work Environment</li></ul>Why Join DNK Real Estate?At DNK Real Estate, we believe talent is built through learning and opportunity. Whether you're a recent graduate or looking to start your career in real estate, we'll equip you with the skills, mentorship, and resources needed to become a successful sales professional in Dubai's thriving property market.Pay: From AED5,000.00 per monthWork Location: In person

Explore 358+ Client service representative in Dubai this August. Find roles across top companies and apply now to boost your career.

358 client service representative jobs In Dubai

Customer Service Representative

Arabic Customer Service Representatives

Customer Service Representative

Customer Service Representative

Customer Service Representative (CS)

Relationship Manager

Customer Service Representative