customer service representative Jobs in Dubai

customer service representative

sales representative

sales consultant

telesales representative

call center agent

client service representative

High Home Ceramic

Position: Female Arabic-Speaking Customer Service Representative Industry: Building Materials &ndash; Spanish Porcelain &amp; Sanitary Ware Location: Warsan 3, DubaiWe are looking for a motivated and professional Female Customer Service Representative to join our team. The ideal candidate will meet the following qualifications:Requirements:<ul><li>Minimum 2 years of experience in customer service (experience in building materials, porcelain, or sanitary ware is a plus).</li><li>Fluent in Arabic and able to communicate effectively in English.</li><li>Strong communication and interpersonal skills.</li><li>Knowledgeable about building materials and able to answer customer inquiries confidently.</li><li>Ability to follow up with clients and provide excellent service.</li><li>Capable of managing and being in charge of the showroom.</li><li>Skilled in organizing and decorating the office for events and occasions.</li><li>Apply only if you are willing to relocation or can travel to this area.</li></ul>Responsibilities:<ul><li>Assist and support customers with product information and inquiries.</li><li>Maintain the showroom&rsquo;s presentation and ensure a welcoming environment.</li><li>Handle client follow-ups and maintain positive customer relationships.</li><li>Support administrative and event-related tasks as needed.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Dubai International City: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Customer service: 2 years (Required)</li></ul>

Female Arabic-Speaking Customer Service Representative

Liv. Home Healthcare

Customer Service Representative - Female (Office-Based, Dubai)Liv+ Home Health Care is a DHA-licensed premium home healthcare provider offering IV therapy, doctor-on-call, and nursing care across Dubai. We&rsquo;re looking for a friendly, confident, and organized female to join our team and handle client messages, calls, and bookings from our office.Your Role<ul><li>Respond to clients via WhatsApp, calls, and Instagram</li><li>Guide clients on services (IV Therapy, Doctor Visit, etc.)</li><li>Convert leads into confirmed bookings</li><li>Coordinate with nurses &amp; operations team</li><li>Maintain follow-ups and daily reports</li></ul>Requirements<ul><li>Female candidates encouraged to apply</li><li>Must have a valid UAE visa (own/spouse/freelance)</li><li>Excellent English communication (Arabic/Hindi is a plus)</li><li>Office-based in Dubai</li><li>Immediate joining preferred</li></ul>Job Type: Full-timePay: AED3,000.00 per monthExperience:<ul><li>Customer support: 1 year (Preferred)</li><li>Sales: 1 year (Preferred)</li></ul>

Customer Service Representative

Apparel Group

<div>
 
 Job Description
 
 
 
 
 About the Company
 
 
 
 6thStreet.com is an omnichannel fashion &amp; lifestyle destination that offers 1400+ fashion &amp; beauty brands in the UAE, KSA, Kuwait, Oman, Bahrain &amp; Qatar. Customers can shop the latest on-trend outfits, shoes, bags, beauty essentials and accessories from international brands such as Tommy Hilfiger, Calvin Klein, Hugo, Marks &amp; Spencers, Dune London, Charles &amp; Keith, Aldo, Crocs, Birkenstock, Skechers, Levi&rsquo;s, Nike, Adidas, Loreal, and Inglot amongst many more. 6thStreet.com recently opened GCC&rsquo;s first phygital store at Dubai Hills Mall; an innovative tech-led space which combines the best of both online &amp; offline shopping with online browsing &amp; smart fitting rooms.
 
 
 
 Overview:
 
 
 
 As a Customer Service Representative at our fast-paced e-commerce company, you will be the first point of contact for our customers, providing professional and friendly service through various channels such as phone, email, and live chat. Your role will be crucial in resolving issues, answering questions, and ensuring a seamless shopping experience. We are looking for individuals who are passionate about helping others and can maintain a positive attitude under pressure.
 
 
 
 Job Duties &amp; Responsibility:
 
 
 
 
 Customer Inquiry Resolution:
 
 
 
 <ul>
 <li>
 Respond promptly to customer inquiries, including order status, product information, and shipping details.
 </li>
 <li>
 Handle and resolve customer complaints with professionalism and patience.
 
 
 </li>
 </ul>
 
 Order Management Support:
 
 
 
 <ul>
 <li>
 Assist customers with placing or ducts to provide accurate information to customers.
 </li>
 <li>
 Participate in training sessions to improve knowledge and customer service skills.
 </li>
 <li>
 ders, returns, exchanges, and refunds.
 </li>
 <li>
 Work closely with logistics and warehouse teams to ensure timely delivery of orders.
 
 
 </li>
 </ul>
 
 Feedback and Escalation:
 
 
 
 <ul>
 <li>
 Collect customer feedback and communicate this feedback to the relevant departments for improvement.
 </li>
 <li>
 Escalate unresolved issues to the appropriate internal teams or management.
 
 
 </li>
 </ul>
 
 Database Management:
 
 
 
 <ul>
 <li>
 Keep records of customer interactions, transactions, comments, and complaints.
 </li>
 <li>
 Update customer information in the database during and after each contact.
 
 
 </li>
 </ul>
 
 Policy and Product Knowledge:
 
 
 
 <ul>
 <li>
 Stay up-to-date with company policies, procedures, and pro
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; higher education or certifications in customer service or related fields are a plus
 </li>
 <li>
 Proven customer support experience or experience as a client service representative.
 </li>
 <li>
 Strong phone contact handling skills and active listening.
 </li>
 <li>
 Familiarity with CRM systems and practices.
 </li>
 <li>
 Excellent communication and presentation skills.
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively.
 </li>
 <li>
 Empathy and a customer-oriented attitude.
 </li>
 <li>
 Ability to work in a team and maintain professionalism under pressure.
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Full-time role
 </li>
 <li>
 Competitive salary
 </li>
 <li>
 Company employee discounts across all brands
 </li>
 <li>
 Medical &amp; health insurance
 </li>
 <li>
 Collaborative work environment
 </li>
 <li>
 Good vibes work culture.
 </li>
 </ul>
</div>

Driven Properties

<div>About GovConnect:
GovConnect is your one-stop partner for all government-related business services in the UAE. From setting up your company in a free zone or mainland, to handling corporate tax registration, visas, PRO services, and business relocatio. We simplify the process so you can focus on growth. We proudly serve entrepreneurs, SMEs, and corporates with expert guidance and full-service execution.
Role Overview:
We are seeking a motivated and professional Customer Service Representative to be the first point of contact for our potential clients. This role focuses on making outbound calls, engaging with prospects, introducing GovConnect&rsquo;s services, and identifying qualified leads to be handed over to the Manager for closing.
Key Responsibilities:<ul>
<li>
Make outbound cold calls to potential clients (entrepreneurs, SMEs, corporates).</li>
<li>Introduce GovConnect&rsquo;s services and explain the value we bring.</li>
<li>Qualify leads by understanding client needs, business stage, and requirements.</li>
<li>Schedule appointments and forward warm leads to the Manager for deal closure.</li>
<li>Maintain accurate records of leads, calls, and conversations in the CRM system.</li>
<li>Provide excellent customer service, ensuring every prospect has a professional first impression of GovConnect.</li>
<li>Support the team with occasional follow-ups on client documentation or inquiries.</li>
<li>Participate in social media videos and campaigns to generate leads and build brand awareness.</li>
</ul>
Requirements<ul>
<li>
Fluent in English (both written and spoken), Arabic is a plus</li>
<li>Previous experience in telesales, customer service, or lead generation (preferably in business setup, real estate, or related industries in the UAE).</li>
<li>Strong communication and persuasion skills; confident in cold calling.</li>
<li>Target-driven and motivated to support the team in meeting sales goals.</li>
<li>Well-organized, proactive, and able to manage multiple leads simultaneously.</li>
</ul>
Benefits<ul>
<li>
Competitive salary + performance incentives.</li>
<li>Training and development on UAE business setup and government services.</li>
<li>Career growth opportunities within GovConnect and the wider Driven Group.</li>
<li>A dynamic and supportive work environment.</li></ul></div>

golden key car rental

Job Title: Customer Service RepresentativeCompany: Golden Key Car RentalLocation: UAE, Dubai, Airport Road, Al GarhoudAbout Us:At Golden Key Car Rental, we pride ourselves on delivering exceptional customer service. We are seeking a highly skilled Customer Service Representative to join our team and help us maintain our reputation for outstanding service.Role Overview:The Customer Service Representative will be responsible for managing inbound and outbound phone calls, handling email requests, and interacting with customers face-to-face. This role demands a friendly, helpful approach, with a focus on resolving issues efficiently and promoting a customer-first mentality.Key Responsibilities:<ul><li>Handle inbound and outbound phone calls, emails, and face-to-face interactions professionally and courteously.</li><li>Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties</li><li>Address customer inquiries and concerns promptly, providing clear and accurate information.</li><li>Resolve customer issues with a solutions-oriented mindset, ensuring a positive experience.</li><li>Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships</li><li>Promote and upsell company products and services as opportunities arise.</li><li>Maintain a high level of product knowledge to effectively assist customers.</li><li>Document customer interactions and feedback to support continuous improvement.</li><li>Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell</li><li>Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review</li></ul>Qualifications:<ul><li>Arabic speaker and know English as a second language</li><li>Organization</li><li>Time management</li><li>Clear verbal and written</li><li>Proven experience in customer service or a related field.</li><li>Strong communication and interpersonal skills.</li><li>Educational background in business, marketing, or finance</li><li>Ability to think quickly and resolve issues effectively.</li><li>Ability to solve problems, alleviate conflicts, and escalate tactfully</li><li>Sales experience is a plus.</li><li>Proficient in using computer systems and programs.</li><li>A customer-first attitude and a commitment to providing exceptional service.</li></ul>Salary expectations:2500 AED monthlyWhy Join Us:As a General Manager at Golden Key Car Rental, you will be a key player in reinforcing our reputation for excellence. If you are a quick learner with a passion for helping others and a knack for problem-solving, we would love to hear from you.How to Apply:Please submit your resume and a cover letter outlining your experience and suitability for the role to hala@gkcarrental.aeJob Type: Full-time

NRTC Group Of Companies

Job Title: Customer Service Representative &ndash; HORECA DivisionReporting To: Sales Executive / Assistant Sales Manager &ndash; HORECA Work Location: UAE (Head Office / Distribution Centre)Job PurposeTo act as the first point of contact for HORECA clients &mdash; managing daily orders, inquiries, complaints, and delivery coordination to ensure a seamless and professional customer experience. The role bridges the sales, logistics, and operations teams to maintain high service levels, product quality, and client satisfaction in a fast-paced fresh-produce environment.Key Responsibilities1. Customer Interaction &amp; Order Management<ul><li>Receive, confirm, and process daily customer orders via phone or email within defined cut-off times.</li><li>Validate pricing, availability, and delivery timelines for each order before confirmation.</li><li>Coordinate with warehouse and dispatch teams for timely preparation and delivery.</li><li>Update clients proactively on order status, substitutions, or delays.</li></ul>2. Relationship Management<ul><li>Maintain strong communication with chefs, purchasing officers, and outlet managers across hotels, restaurants, and catering clients.</li><li>Conduct periodic (daily / weekly) courtesy follow-ups and visits to the customers premises to confirm satisfaction and note improvement areas.</li><li>Build long-term client trust by ensuring every interaction reflects professionalism and care.</li></ul>3. Complaint Resolution<ul><li>Log and investigate complaints related to delivery delays, product shortages, or quality issues.</li><li>Coordinate with QA and sales teams for immediate corrective action.</li><li>Track complaints to closure and communicate solutions to customers in a timely and courteous manner.</li></ul>4. Coordination &amp; Documentation<ul><li>Liaise with procurement and inventory teams on product availability.</li><li>Ensure all order details, changes, and special requests are accurately entered in the ERP/Tally/Sales System.</li><li>Generate daily reports on orders, returns, and feedback for management review.</li></ul>5. Continuous Improvement<ul><li>Provide feedback to the sales and operations teams on recurring customer concerns or process bottlenecks.</li><li>Suggest ways to enhance service quality, reduce complaints, and improve delivery accuracy.</li></ul>Educational &amp; Experience Requirements<ul><li>Bachelor&rsquo;s Degree or Diploma in Business / Hospitality / Commerce.</li><li>2&ndash;3 years of customer service or coordination experience in the HORECA or FMCG trading sector.</li><li>Experience handling perishable goods or food distribution preferred.</li><li>Proficiency in English; Arabic/Hindi/Tagalog is an advantage.</li><li>Knowledge of fresh fruits &amp; vegetables product categories.</li><li>Familiarity with HORECA order cycles, cold-chain logistics, and delivery documentation.</li><li>ERP / Tally / CRM order entry skills.</li><li>Microsoft Excel and WhatsApp Business proficiency.</li><li>Valid UAE Driving License is an added advantage.</li></ul>Work Environment<ul><li>Fast-paced trading and dispatch environment.</li><li>Early morning order cycles (5 AM &ndash; 3 PM) common in HORECA operations.</li><li>Coordination across multi-lingual teams and diverse client segments.</li></ul>Job Types: Full-time, PermanentPay: Up to AED3,500.00 per monthApplication Question(s):<ul><li>What is your expected monthly salary in AED?</li><li>Are you available to join immediately?</li></ul>Experience:<ul><li>UAE HORECA : 2 years (Preferred)</li><li>UAE Customer Service: 2 years (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>

ManpowerGroup Middle East

<div>
 
 Our client is seeking a dedicated and customer-focused Customer Service Representative to join their team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and providing product and service information with professionalism and efficiency. This role requires excellent communication skills, problem-solving abilities, and a strong commitment to delivering outstanding customer experiences.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 :
 
 
 &bull; Respond to customer inquiries via phone, email, chat, and in-person interactions.
 
 
 &bull; Provide accurate, valid, and complete information about products and services.
 
 
 &bull; Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
 
 
 &bull; Process orders, returns, and exchanges efficiently.
 
 
 &bull; Maintain customer records and update account information as needed.
 
 
 &bull; Work closely with other departments to resolve customer issues.
 
 
 &bull; Identify and escalate complex issues to appropriate personnel or departments.
 
 
 &bull; Meet personal and team performance goals, including customer satisfaction metrics.
 
 
 &bull; Stay informed about company policies, procedures, and promotions to better assist customers.
 
 
 &bull; Create reports &amp; dashboard which display relevant metrics that can help improve the business
 
 
 &bull; Support the facility management team to ensure all locations are in optimal condition
 
 
 &bull; Develop and implement efficient customer service workflows and operational processes to improve response times and reduce errors.
 
 
 
 
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 
 &bull; High school diploma or equivalent; a bachelor&rsquo;s degree is a plus.
 
 
 &bull; Previous experience in customer service, call centers, or a related field preferred.
 
 
 &bull; Excellent verbal and written communication skills.
 
 
 &bull; Strong problem-solving skills and ability to handle challenging situations with patience and professionalism.
 
 
 &bull; Proficiency in using ODOO ERP, Monday, customer service software, CRM systems, and Microsoft Office Suite.
 
 
 &bull; Claim management
 
 
 &bull; Ability to multitask, prioritize, and manage time effectively.
 
 
 &bull; A customer-centric attitude with a passion for helping people.
 
 
 &bull; Knowledge of high end and luxury products within the furniture industry.
 
 
 
 
 
 
 Working Conditions:
 
 
 
 &bull; Full-time position with potential for evening, weekend, or holiday shifts.
 
 
 &bull; Work may involve prolonged periods of sitting and using a computer.
 
 
 &bull; Fast-paced, team-oriented work environment.
 
 
 
</div>

Explore 4063+ Client service representative in Dubai this November. Find roles across top companies and apply now to boost your career.

4063 client service representative jobs IN Dubai

Female Arabic-Speaking Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative