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customer service representative Jobs in Dubai

customer service representative

client service representative

Somewhere

&nbsp;They are seeking a dedicated and experienced Senior Customer Service Representative to uphold our high standards of client engagement and support.Job SummaryWe're looking for a highly professional and articulate Senior Customer Service Representative to manage complex client inquiries and elevate our service standards. You will serve as a primary point of contact for clients, resolving issues, handling custom orders, and ensuring a seamless, luxury experience consistent with the AlanDavidNYC brand. This role requires exceptional communication skills and a deep commitment to client satisfaction.Non-negotiable RequirementsNeutral U.S. Accent: Must possess a clear, neutral U.S. accent with excellent articulation.Proper English: Flawless command of written and verbal Standard American English, including grammar, syntax, and vocabulary.Key ResponsibilitiesClient Management &amp; Resolution: Handle escalated client inquiries, complaints, and complex order issues (e.g., fit adjustments, fabric discrepancies, scheduling conflicts) with professionalism and empathy.Order Support: Assist clients with the custom ordering process, clarifying tailoring terminology, tracking order status, and coordinating logistics between the client, tailors, and production teams.Communication: Conduct high-quality client interactions via phone, email, and live chat, ensuring prompt and accurate responses that reflect the brand's luxury image.Process Improvement: Identify recurring service issues and propose solutions to management to improve overall client experience and operational efficiency.Documentation: Accurately document all client interactions, issue resolutions, and order details in the CRM system.Product Knowledge: Maintain in-depth knowledge of all AlanDavidNYC products, services, fabrics, pricing, and tailoring processes.Key RequirementsExperience: Minimum of 15-20 years of experience in a high-touch customer service role, preferably within a luxury retail, bespoke tailoring, or high-end e-commerce environment.Communication: Exceptional listening, written, and verbal communication skills, meeting the non-negotiable standards listed above.Problem-Solving: Proven ability to troubleshoot and resolve complex client problems independently and effectively.Technical Proficiency: Proficient in using CRM software (e.g., Salesforce, Zendesk) and Microsoft Office Suite.Interpersonal Skills: Strong emotional intelligence, patience, and the ability to maintain composure under pressure.Discretion: Ability to handle confidential client information and sensitive issues with the utmost discretion.

Customer Service Rep

Sky View Real Estate Brokers

About UsSky View Real Estate is one of Dubai&rsquo;s leading property brokerages, known for its commitment to delivering exceptional service and building lasting relationships with clients. We are seeking a motivated and detail-oriented Customer Service Representative (FEMALE) to join our team. The role involves client quality checks and ensuring customer satisfaction at every stage of the client journey.Key Responsibilities<ul><li>Conduct quality check calls with clients to ensure service satisfaction and collect feedback.</li><li>Handle inbound and outbound calls to assist clients with queries related to properties, services, and documentation.</li><li>Support the sales team and introducing property listings and following up on leads.</li><li>Maintain accurate records of client interactions and update the CRM system.</li><li>Resolve client concerns promptly and escalate complex issues when necessary.</li><li>Ensure a high level of professionalism and customer service in every interaction.</li><li>Collaborate with internal teams to improve service quality and client experience.</li></ul>Requirements<ul><li>Minimum 2 years of customer service / tele-sales experience (real estate experience preferred).</li><li>Excellent communication skills in English.</li><li>Strong phone etiquette and active listening skills.</li><li>Ability to handle multiple calls and tasks in a fast-paced environment.</li><li>Proficiency in MS Office and CRM software.</li><li>Positive attitude, patience, and a customer-first mindset.</li><li>Must be based in Dubai and available for immediate joining (preferred).</li></ul>What We Offer<ul><li>Competitive salary (Fixed).</li><li>Benefits as per UAE labor law.</li><li>Training and professional development opportunities.</li><li>A collaborative and supportive work environment.</li></ul>How to Apply: Submit your CV to amanpreet@skyviewre.ae. Only shortlisted candidates will be contacted for interviews.Job Type: Full-timeApplication Question(s):<ul><li>What are your salary expectation for this role? </li><li>Where do you reside?</li></ul>Experience:<ul><li>customer service: 1 year (Preferred)</li></ul>

Customer Service Specialist / Customer Service Representative (FEMALE)

Crane Worldwide Logistics

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.
The Client Service Executive receives and responds to client inquiries and requests.
 Essential Job Functions: 
<ul>
<li>Responds to orders, general client inquiries, invoice questions and client complaints.</li>
<li>Resolves issues with orders, delivery dates or service.</li>
<li>Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.</li>
<li>Other duties as assigned.</li>
</ul>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 Physical Requirements: 
<ul>
<li>Job may require extended sitting or standing, use of standard office equipment.</li>
</ul>
 Other skills/abilities: 
<ul>
<li>Client Service skills</li>
<li>Quality Focus</li>
<li>Problem Solving</li>
<li>Freight Forwarding Knowledge</li>
<li>Documentation Skills</li>
<li>Listening</li>
<li>Resolving Conflict</li>
<li>Ability to Multi-task. </li>
</ul>
 Education Requirements: 
<ul>
<li>High School Diploma or GED.</li>
<li>0-2 years experience as assembly line lead.</li>
</ul>
 Certifications and Licences: 
<ul>
<li>Professional certification may be required in some areas.</li>
</ul>
 Disclaimer: 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.",

Client Service Executive

Altius Customer Services Pvt Ltd

We are looking for an experienced and multilingual Call Center Agent to join our growing aesthetics and beauty team. The ideal candidate will be fluent in Arabic, Russian, and English, with prior experience in aesthetic clinics or beauty services.Responsibilities:<ul><li>Handle inbound and outbound calls in Arabic, Russian, and English.</li><li>Provide accurate information about aesthetic treatments and clinic services.</li><li>Manage appointment bookings, rescheduling, and follow-ups with clients.</li><li>Maintain client records and ensure excellent customer experience.</li><li>Coordinate with the operations and front desk teams to ensure smooth client flow.</li><li>Meet monthly targets for bookings, consultations, and client satisfaction.</li></ul>Requirements:<ul><li>Proven experience as a Call Center Agent or Customer Service Representative in the aesthetics, beauty, or medical field.</li><li>Fluent in Arabic, Russian, and English (spoken and written).</li><li>Strong communication and sales skills.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Professional, positive, and client-focused attitude.</li></ul>What We Offer:<ul><li>Competitive salary + performance incentives.</li><li>Friendly and professional work environment.</li><li>Training and growth opportunities within the company.</li></ul>Job Types: Full-time, PermanentPay: AED4,000.00 - AED8,000.00 per monthExperience:<ul><li>call center : 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Customer Service Representative

MB Services FZ LLC

MB Services FZ LLC is currently seeking Portuguese Customer Service Representatives to join our growing team. We are looking for Dubai-based individuals who are fluent in English and Portuguese. *Please only apply if you have fluency in both languages.As a Portuguese Customer Service Representative, you will be responsible for handling customer inquiries and providing assistance through various communication channels such as phone, email, and chat. You will also be expected to maintain accurate and up-to-date customer records and provide timely and effective solutions to customer issues. You should also be able to work in rotational shifts. Prior back-office experience will be a plus.<ul><li>Salary: AED 6000 - 8, 000</li><li>Location: Dubai Outsource City (on-site)</li><li>Benefits: Visa &amp; Medical Insurance</li><li>5 Days a Week</li></ul>If you are interested in this opportunity and meet the requirements listed above, please submit your resume to hr@mbservices.net. The email subject should be &ldquo;Portuguese Customer Service Representative&rdquo;.We thank all applicants for their interest, however, only those selected for an interview will be contacted.Job Type: Full-timePay: AED6,000.00 - AED8,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Do you accept &amp; acknowledge the salary range of AED 6,000 - AED 8,000 for this position?</li><li>If selected, how soon would you be available to start? Please confirm your notice period or earliest start date.</li></ul>Experience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>Portuguese (Required)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Portuguese Customer Service Representative

Ralshypermarket

Job Summary:The Customer Service Representative is responsible for providing excellent customer support by addressing inquiries, resolving complaints, and ensuring customer satisfaction. The role requires effective communication, problem-solving skills, and a customer-focused approach to maintain positive relationships with clients and customers.Key Responsibilities:&middot; Handle incoming calls, emails, and messages from customers in a professional and timely manner.&middot; Provide accurate information about products, services, pricing, and company policies.&middot; Record and track customer interactions, feedback, and complaints in the CRM/system.&middot; Coordinate with internal departments (Sales, Logistics, Accounts, etc.) to resolve customer issues efficiently.&middot; Process orders, returns, and exchanges according to company procedures.&middot; Follow up with customers to ensure satisfaction and service quality.&middot; Maintain up-to-date knowledge of products and services to assist customers effectively.&middot; Escalate unresolved issues to the appropriate team or supervisor.&middot; Prepare and submit regular reports on customer feedback and service performance.&middot; Support the team in achieving customer service KPIs and performance targets.Qualifications and Skills:&middot; Bachelor&rsquo;s degree or diploma in Business Administration, Marketing, or a related field (preferred).&middot; Proven experience in customer service or a similar role.&middot; Excellent verbal and written communication skills.&middot; Strong interpersonal and problem-solving abilities.&middot; Proficient in MS Office and CRM software.&middot; Ability to handle pressure and manage multiple tasks.&middot; Positive attitude, patience, and empathy toward customers&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;

MB Services

As an Austrian Customer Service Representative, you will be responsible for handling customer inquiries and providing assistance through various communication channels such as phone, email, and chat. You will also be expected to maintain accurate and up-to-date customer records and provide timely and effective solutions to customer issues. You should also be able to work in rotational shifts.

Austrian Customer Service Specialist

Explore 4864+ Client service representative in Dubai this November. Find roles across top companies and apply now to boost your career.

4864 client service representative jobs IN Dubai

Customer Service Rep

Customer Service Specialist / Customer Service Representative (FEMALE)

Client Service Executive

Customer Service Representative

Portuguese Customer Service Representative

Customer Service Representative

Austrian Customer Service Specialist