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customer service representative Jobs in Dubai

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Driven Properties

<div>
 About GovConnect:
 
 
 GovConnect is your one-stop partner for all government-related business services in the UAE. From setting up your company in a free zone or mainland, to handling corporate tax registration, visas, PRO services, and business relocatio. We simplify the process so you can focus on growth. We proudly serve entrepreneurs, SMEs, and corporates with expert guidance and full-service execution.
 
 
 Role Overview:
 
 
 We are seeking a motivated and professional
 
 Customer Service Representative
 
 to be the first point of contact for our potential clients. This role focuses on making outbound calls, engaging with prospects, introducing GovConnect's services, and identifying qualified leads to be handed over to the Manager for closing.
 
 
 Key Responsibilities:
 
 
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 Make outbound cold calls to potential clients (entrepreneurs, SMEs, corporates)
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 Introduce GovConnect's services and explain the value we bring
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 Qualify leads by understanding client needs, business stage, and requirements
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 Schedule appointments and forward warm leads to the Manager for deal closure
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 Maintain accurate records of leads, calls, and conversations in the CRM system
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 Provide excellent customer service, ensuring every prospect has a professional first impression of GovConnect
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 Support the team with occasional follow-ups on client documentation or inquiries
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 Participate in social media videos and campaigns to generate leads and build brand awareness
 
 
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 </ul>
 
 Requirements
 
 
 
 <ul>
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 Fluent in English (both written and spoken), Arabic is a plus
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 Previous experience in telesales, customer service, or lead generation (preferably in business setup, real estate, or related industries in the UAE)
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 Strong communication and persuasion skills; confident in cold calling
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 Target-driven and motivated to support the team in meeting sales goals
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 Well-organized, proactive, and able to manage multiple leads simultaneously
 
 
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 </ul>
 
 Benefits
 
 
 
 <ul>
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 Competitive salary + performance incentives
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 Training and development on UAE business setup and government services
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 Career growth opportunities within GovConnect and the wider Driven Group
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 A dynamic and supportive work environment
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 </ul>
</div>

Customer Service Representative

Nooora Beauty Concierge

The person will posses below qualities to qualify for the job.1. Salon experience of handling appointments is must.2. Should be good with working on calendar and scheduling appointments3. Generate Sales from the incoming clientele.4. Build sustainable relationships and trust with customer accounts through open and interactive communication5. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution6. Follow communication procedures, guidelines and policies7. Take the extra mile to engage customersMandatory Requirements1. Proven customer support experience or experience as a Client Service Representative2. Track record of over-achieving quota Strong phone contact handling skills and active listening3. Familiarity with CRM systems and practices4. Customer orientation and ability to adapt/respond to different types of characters5. Excellent communication and presentation skills6. Ability to multi-task, prioritize, and manage time effectivelyJob Types: Full-time, PermanentExperience:<ul><li>customer service: 2 years (Required)</li><li>Salon: 2 years (Required)</li></ul>

Female Customer Service Executive - Salon

Parkour DXB

Job overview: You will join one of our Parkour DXB branches to support the day-to-day operations of the company, providing a welcoming and professional presence on reception for all customer interactions. You will need to develop a thorough knowledge and understanding of all of our services, and aim to build and maintain good relationships with customers, to enable you to provide an efficient service, encourage customer loyalty and generate new sales.We are a vibrant and fast-moving company where we focus on delivering high-quality sports coaching and excellent customer service in a friendly and welcoming environment.About You:The Customer Service and Administration Representative will be organised, hardworking and flexible with experience of working in a demanding customer service role. You will need to be able to work using your own initiative, multi-task and have the capacity to communicate well on all levels with children and adults, including existing and prospective customers.Specific Role Requirements<ul><li>Manage enquiries, bookings and payments for classes at our facilities</li><li>Develop proficiency in the use of our client management system to manage services, complete bookings and keep customer records up to date</li><li>Respond to phone calls, emails, and messages promptly and thoroughly</li><li>Generate new sales proactively, and execute sales confidently, in person, via phone and email</li><li>Complete transactions efficiently and keep payment records up to date</li><li>Manage customer concerns and issues in a calm and confident manner</li><li>Maintain good communication with the coaching team through relevant updates on student details and providing non-coaching support when required</li><li>Help to maintain a high standard of organisation and cleanliness in all areas of the facility, particularly the reception</li><li>Undertake other administrative tasks as required</li></ul>General<ul><li>Demonstrate a commitment to our shared values of community, teamwork, professionalism, integrity and conscientiousness</li><li>Be aware of and comply with company policies on health and safety, safeguarding and data protection</li></ul>Experience, education, training and skills/characteristics: Essential <ul><li>Experience of providing high quality customer service in a similar face-to-face role</li><li>Experience in an administrative role</li><li>Educated to college level or equivalent</li><li>Experience of using CRM (client relationship management) systems and/or databases</li><li>Fully proficient in use of computer systems including spreadsheets and word processing</li><li>Excellent written and verbal communication and an excellent command of the English language</li><li>Excellent organisational and time management skills, with the ability to prioritise tasks and work well in a busy environment</li><li>Excellent attention to detail</li><li>A friendly, welcoming and helpful nature</li><li>A polite and professional attitude with the ability to remain calm in difficult situations</li><li>A strong work ethic and a commitment to perform the job to the best of your ability</li><li>A flexible approach to work and a demonstrable ability to be proactive and take initiative</li><li>Motivation to learn and develop within the role</li></ul>Desirable<ul><li>Experience of working in the sport and fitness industry</li><li>Experience of working in an environment with children and young people</li><li>Familiarity with Google Suite including Drive, Docs and Sheets</li><li>A current First Aid qualification</li></ul>Job Types: Full-time, PermanentPay: From AED4,000.00 per month

Futures Abroad DMCC

We are seeking a Customer Service Representative who is not only an excellent communicator but also brings creativity and technical capability to the role. The ideal candidate will support customers professionally, create visually appealing presentations, assist with basic graphic design needs, and provide technical troubleshooting support.This is a dynamic role for someone who enjoys interacting with people, solving problems, and using creative tools to add value to the team.Key Responsibilities<ul><li>Handle customer inquiries via phone, email, WhatsApp, and online platforms with professionalism and accuracy</li><li>Provide clear, fluent, and effective English communication to deliver outstanding customer experience</li><li>Create and design PowerPoint presentations for internal teams and client meetings</li><li>Assist with graphic design tasks such as social media posts, flyers, simple branding materials, and visual assets</li><li>Provide basic tech support for customers, including troubleshooting platform access, login issues, and general technical questions</li><li>Maintain customer records, update CRM systems, and track communication logs</li><li>Coordinate with internal teams (sales, marketing, operations) to resolve customer concerns</li><li>Support administrative tasks as required</li></ul>Required Skills &amp; Qualifications<ul><li>Excellent English communication skills (written and verbal)</li><li>Strong proficiency in Microsoft PowerPoint with the ability to design clean, professional, visually appealing presentations</li><li>Basic to intermediate skills in graphic design (Canva, Adobe Spark, Photoshop, or similar tools)</li><li>Ability to provide technical support, including basic troubleshooting for software/platform issues</li><li>Strong attention to detail, professionalism, and customer-oriented mindset</li><li>Ability to multitask and manage time effectively</li><li>Previous customer service experience is preferred but not required</li></ul>Preferred Qualifications (Optional)<ul><li>Experience with CRM systems</li><li>Familiarity with educational or service-based organizations</li><li>Ability to work under pressure and handle large volumes of communication</li><li>Strong organizational and problem-solving skills</li></ul>Job Type: Temporary Contract length: 2-4 monthsPay: AED2,000.00 - AED4,000.00 per month

Al Enjaz

We are hiring a customer service representative to manage customer queries and complaints in Supermarket. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:<ul><li>Responding promptly to customer inquiries.</li><li>Communicating with customers through various channels.</li><li>Acknowledging and resolving customer complaints.</li><li>Knowing our products inside and out so that you can answer questions.</li><li>Processing orders, forms, applications, and requests.</li><li>Keeping records of customer interactions, transactions, comments, and complaints.</li><li>Communicating and coordinating with colleagues as necessary.</li><li>Providing feedback on the efficiency of the customer service process.</li><li>Managing a team of junior customer service representatives.</li></ul>Our Benefits: <ul><li>Employment Visa</li><li>2 Years of Contract</li><li>Medical Insurance</li><li>Paid Overtime</li></ul>Job Type: Full-timePay: AED3,000.00 per month

Sales and Customer Service Representative

WESCO

Overview As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and / or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Responsibilities <ul> <li>Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.</li> <li>Process payments for cash account customers.</li> <li>Research and resolve customer problems, acting as the customer liaison between other departments when necessary.</li> <li>Back-up support to sales counter with walk in and telephone inquiries.</li> </ul> Qualifications <ul> <li>High School Degree or Equivalent required</li> <li>Associates' Degree ( / College Diploma (Canada) preferred</li> <li>2-4 years of relevant experience</li> <li>Solid interpersonal skills that allow one to work effectively in a diverse working environment</li> <li>Able to effectively communicate both verbally and in writing</li> <li>Able to work well under pressure</li> <li>Strong attention to detail</li> <li>Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times</li> <li>Computer literate, including effective working skills of MS Word, Excel, and e-mail</li> </ul>

Representative - Customer Service

UNITED INSURANCE COMPANY

Location: Dubai Silicon Oasis Job Type: Full-Time Visa: Candidates must be on their own visa Education: Graduate Experience: Minimum of 2 Years Experience in any industrySkills: Fluency in English &amp; strong computer skillsAbout the Role: Covermatch is looking for a customer-focused and organized Client Service Executive to support our Dubai operations. The ideal candidate will handle client follow-ups, policy renewals, and ensure smooth customer service interactions.Key Responsibilities:<ul><li>Follow up on incoming leads and assist clients with their insurance inquiries</li><li>Manage renewals and ensure timely communication with clients</li><li>Provide excellent service and support across all insurance products</li><li>Maintain accurate records and update client information in systems</li><li>Coordinate with internal teams for smooth processing of requests</li><li>Ensure a professional and positive client experience at all times</li></ul>Requirements:<ul><li>Must be on own visa</li><li>Graduate in any discipline</li><li>Fluency in English (spoken and written)</li><li>Strong computer skills (MS Office, CRM tools, email handling)</li><li>Good communication and organizational skills</li><li>Prior experience in client service or insurance is an advantage</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Client Service Executive

Explore 5234+ Client service representative in Dubai this December. Find roles across top companies and apply now to boost your career.

5234 client service representative jobs IN Dubai

Customer Service Representative

Female Customer Service Executive - Salon

Customer Service Representative

Customer Service Representative

Sales and Customer Service Representative

Representative - Customer Service

Client Service Executive