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business development representative

customer service representative Jobs in Dubai

customer service representative

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client service representative

CREDITCARE CREDIT MANAGEMENT LLC

Company: CreditCare Credit Management LLC &ndash; Dubai Salary: Up to AED 5000(Depends on Experience) Benefits: Visa, Medical, and other benefits as per UAE Labour LawJob DescriptionCreditCare Credit Management LLC is looking for a Female Customer Service Representative (CSR) to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul>Requirements<ul><li>Female candidates only</li><li>3 years experience in Sales</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul>Salary &amp; Benefits<ul><li>Salary up to AED 5000 (based on experience)</li><li>Visa, Medical, and other benefits provided as per UAE Labour Law</li><li>Supportive and professional work environment</li></ul>Job Types: Full-time, Permanent, Contract, Fresher Contract length: 24 monthsPay: Up to AED5,000.00 per month

Sales & Client Service Representative (Female)

WADI AL SAHAB FOR MANAGEMENT AND CONSULTANCIES CO.

<div>
 Primary title: Customer Service Representative (On-site, UAE)
 
 
 
 About The Opportunity
 
 
 
 Operating in the Management Consulting and Business Process Outsourcing (BPO) sector, this on-site role supports client-facing customer service and operational delivery across the UAE. The team focuses on high-quality order management, SLA-driven issue resolution, and day-to-day customer engagement for enterprise and SME clients.
 
 
 Role &amp; Responsibilities
 
 
 <ul>
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 Act as the first point of contact for customers via phone, email, live chat and in-person&mdash;log, triage and resolve inquiries promptly.
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 Investigate and resolve order, billing, product and service requests within defined SLA; escalate complex issues to relevant teams.
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 Use CRM and ticketing tools to create, update and close tickets; maintain accurate customer records and follow-up tasks.
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 Coordinate cross-functionally with logistics, operations and technical teams to drive timely resolutions and customer satisfaction.
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 Contribute to and update the knowledge base with recurring issues, resolutions and process improvements.
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 Meet daily/weekly KPIs (SLA adherence, first-contact resolution, CSAT) and support continuous quality improvement and audit reviews.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 
 Must-Have
 
 
 
 <ul>
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 Proven experience using CRM/ticketing platforms (Salesforce Service Cloud, Zendesk or equivalent)
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 Experience with contact centre telephony platforms (Genesys Cloud, Avaya or equivalent)
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 Strong proficiency in Microsoft Excel for reporting and data lookup
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 Bilingual: fluent spoken Arabic and English for UAE customer base
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 Customer-focused troubleshooting and ticket management skills
 
 
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 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Familiarity with ERP/order management systems (SAP, Oracle or similar)
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 <li>
 Exposure to contact centre quality frameworks (KPI monitoring, QA scorecards)
 
 
 </li>
 </ul>
 
 Additional Qualifications
 
 
 
 High-school diploma or equivalent required; diploma/college certification in business or customer service is a plus. Prior on-site customer service or call centre experience in the UAE or GCC market is highly desirable.
 
 
 Benefits &amp; Culture Highlights
 
 
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 Competitive UAE on-site compensation with performance-linked incentives
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 Structured in-house training, clear career progression and cross-functional exposure
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 Collaborative, client-focused culture with emphasis on service excellence and operational discipline
 
 
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 </ul>
 
 Apply if you are an operationally disciplined, bilingual customer-service professional who thrives in a fast-paced, SLA-driven on-site environment in the UAE.
 
 
 
 Skills: zendesk,microsoft excel,avaya
</div>

Customer Service Representative

Nexus Global

Location: Dubai Silicon Oasis Department: Sales and Administration Reports To: Manager Start Date: May/ June 2025OverviewWe are looking for customer service representative/admin for our new K-pop kiosk branch in Silicon oasis starting mid June 2025.Key Responsibilities:* Be the representative of the brand instore* Welcome customers, support customer queries, sell merchandise* Help organise events* Help manage social media account* Help in accounting tasksQualifications:* Interest, passion about Korean culture* Good level of english, Korean is a great advantage* Highly motivated and hardworking individualSalary will be discussed during the interview process.Job Types: Full-time, Permanent, FresherPay: AED2,000.00 - AED3,500.00 per monthApplication Question(s):<ul><li>Are you OK to commute to the mall in Silicon Oasis Dubai (DSO) ?</li><li>How are you interested&nbsp;in Korean culture ?</li><li>What is your level of English Language ?</li></ul>

Customer Service Representative / Admin

Junior Couture

Junior Couture Trading LLC is a leading e-commerce and retail company specializing in premium children&rsquo;s fashion and lifestyle products. We take pride in offering an exceptional customer experience through high-quality products, seamless online and offline service, and a commitment to excellence.Job Description:Junior Couture Trading LLC is looking for a Customer Service Representative to join our team. The ideal candidate is proactive, professional, and able to provide excellent support to customers across multiple channels.Responsibilities:<ul><li>Handle customer inquiries through calls, WhatsApp, and other social media platforms</li><li>Process orders, returns, and exchanges efficiently</li><li>Maintain accurate records in systems such as Odoo, Salesforce, or similar platforms</li><li>Ensure timely communication and follow-up with customers</li><li>Collaborate with other departments to resolve customer concerns</li><li>Work on a shifting schedule to ensure coverage</li></ul>Qualifications:<ul><li>Previous experience in customer service is a plus</li><li>Excellent verbal and written communication skills in English; Arabic is a plus.</li><li>Familiarity with Odoo, Salesforce, or similar systems</li><li>Strong communication skills (written and verbal)</li><li>Ability to multitask and work under pressure</li><li>Flexible with shifting schedules</li><li>Positive attitude and problem-solving mindset</li></ul>Job Type: Full-timePay: AED1.00 per month

Customer Support Executive (Female)

Senior Business Development Officer ( Female)

WESCO

Overview As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and / or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Responsibilities <ul> <li>Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.</li> <li>Process payments for cash account customers.</li> <li>Research and resolve customer problems, acting as the customer liaison between other departments when necessary.</li> <li>Back-up support to sales counter with walk in and telephone inquiries.</li> </ul> Qualifications <ul> <li>High School Degree or Equivalent required</li> <li>Associates' Degree ( / College Diploma (Canada) preferred</li> <li>2-4 years of relevant experience</li> <li>Solid interpersonal skills that allow one to work effectively in a diverse working environment</li> <li>Able to effectively communicate both verbally and in writing</li> <li>Able to work well under pressure</li> <li>Strong attention to detail</li> <li>Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times</li> <li>Computer literate, including effective working skills of MS Word, Excel, and e-mail</li> </ul>

Representative - Customer Service

Explore 3860+ Client service representative in Dubai this January. Find roles across top companies and apply now to boost your career.

3860 client service representative jobs IN Dubai

Sales & Client Service Representative (Female)

Customer Service Representative

Customer Service Representative / Admin

Customer Service Representative

Customer Support Executive (Female)

Senior Business Development Officer ( Female)

Representative - Customer Service