customer success specialist Jobs in Karachi

customer success specialist

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

sales development representative Jobs in Karachi

sales development representative

chat support agent

client service representative

Romeo Staffing Agency

Job Description &ndash; Client Support RepresentativeJob Title: Client Support Representative Location: PECHS, Karachi (near The Bank of Punjab Street) Salary: PKR 55,000 &ndash; 75,000+ (Depending on Experience &amp; Skills) Timing: 6 PM &ndash; 3 AM (Monday to Friday) Company: Romeo Staffing Agency (RSA)About the RoleRomeo Staffing Agency is looking for a professional and client-focused client support representative to manage front office operations and serve as the first point of contact for visitors, clients, and staff.This role requires strong communication skills, a polished appearance, and the ability to handle administrative and coordination tasks efficiently in a fast-paced, professional environment.The ideal candidate will ensure a welcoming experience while maintaining smooth day-to-day front desk operations. Client Support Representative &ndash; Job DescriptionWe are seeking a compassionate and detail-oriented Client Support Representative to join our healthcare agency team. The ideal candidate will serve as the primary point of contact for clients, patients, and healthcare professionals by providing administrative support, handling inquiries, scheduling services, and ensuring a high level of client satisfaction.Key Responsibilities<ul><li>Respond to client and patient inquiries via phone, email, in a professional and empathetic manner.</li><li>Assist clients with appointment scheduling, service coordination, and healthcare program information.</li><li>Maintain accurate client records and update information in the system.</li><li>Coordinate communication between clients, caregivers, nurses, and healthcare staff.</li><li>Handle intake documentation, service requests, and follow-up communications.</li><li>Resolve client concerns and escalate complex issues to management when necessary.</li><li>Verify client information and ensure confidentiality in accordance with healthcare regulations and company policies.</li><li>Provide administrative support including filing, reporting, and data entry.</li><li>Ensure excellent customer service and maintain positive relationships with clients and families.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration or a related field (preferred)</li><li>Previous experience in customer service, healthcare support, or administrative roles is an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle sensitive information with confidentiality and professionalism.</li><li>Basic knowledge of healthcare procedures and terminology preferred.</li><li>Proficiency in Microsoft Office and client management systems.</li><li>Strong organizational and multitasking abilities.</li></ul>Skills<ul><li>Client Relationship Management</li><li>Communication and Active Listening</li><li>Problem-Solving</li><li>Time Management</li><li>Data Entry and Record Keeping</li><li>Empathy and Compassion</li><li>Team Collaboration</li></ul>Preferred Qualities<ul><li>Patient-focused attitude</li><li>Professional and courteous demeanor</li><li>Ability to work effectively in a fast-paced healthcare setting</li><li>Strong attention to detail and accuracy in documentation</li></ul>Pay: Rs55,000.00 - Rs75,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Work Location: In person

Client Support Representative

Steve’s Super Spares

Customer Service RepresentativeLocation: Karachi, Pakistan (Office-Based)Join Our Growing TeamWe are a UK-based company providing high-quality service and support to customers across the United Kingdom. As our business continues to grow, we are looking for motivated and professional Customer Service Representatives to join our Karachi office.If you have excellent communication skills, enjoy helping customers, and are comfortable working in a structured, fast-paced environment, we'd love to hear from you.The RoleAs a Customer Service Representative, you will handle inbound calls from UK customers, assist with enquiries, accurately process orders, and provide a professional customer experience. You'll receive full training on our systems and processes, including our automotive parts catalogue, so previous industry experience is not essential.This is an office-based role with clear procedures and a strong focus on accuracy and customer satisfaction.Key Responsibilities<ul><li>Answer inbound calls from UK customers.</li><li>Understand customer requirements and gather accurate information.</li><li>Use internal systems to identify the correct products and solutions.</li><li>Confirm pricing, availability, and order details.</li><li>Process customer orders accurately and efficiently.</li><li>Escalate complex enquiries when necessary.</li><li>Maintain excellent customer service standards on every call.</li><li>Follow company procedures and quality standards.</li></ul>What We're Looking For (Essential)<ul><li>Previous customer service or call centre experience is preferred.</li><li>Excellent spoken English with a clear and professional telephone manner.</li><li>Strong communication and active listening skills.</li><li>High attention to detail and accuracy.</li><li>Good computer skills, including data entry and CRM systems.</li><li>Ability to work in a fast-paced, target-driven environment.</li><li>Positive attitude and willingness to learn.</li></ul>Advantageous<ul><li>Experience within the automotive/mechanical industry.</li><li>Knowledge of vehicle parts or UK vehicle registrations.</li><li>Experience using cataloguing systems such as AutoCat or TecDoc.</li></ul>Working HoursUK Business Hours<ul><li>Monday to Friday: 9:00 AM &ndash; 5:00 PM (UK time)</li><li>Saturday: 9:00 AM &ndash; 4:00 PM (UK time)</li></ul>What We Offer<ul><li>Competitive salary based on experience.</li><li>Performance-based incentives following successful completion of probation.</li><li>Comprehensive training and ongoing support.</li><li>Company-provided laptop and headset.</li><li>Career development opportunities within a growing international business.</li><li>Friendly and professional working environment.</li></ul>Recruitment Process<ul><li>Initial screening interview</li><li>English communication assessment</li><li>Practical assessment (data entry and call handling scenario)</li><li>Final interview</li></ul>Why Join Us?We are looking for individuals who take pride in delivering excellent customer service, work well within structured processes, and are eager to learn. You'll receive full training and become part of a supportive team working directly with a successful UK business.Equal Opportunity EmployerWe are committed to creating an inclusive and diverse workplace. Applications are welcome from all qualified candidates, regardless of gender, age, disability, religion, or background. We encourage both male and female candidates to apply and are committed to providing equal opportunities based on skills, experience, and merit.Apply today and start your career with a growing international company.Application Question(s):<ul><li>What are your salary expectations?</li><li>What is your current salary?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer service: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Service Representative

Outsource Origin Limited

Company: Tai builders Location: Nazimabad, KarachiAbout Us: Tai Builders is a realestate development company with 9+ nprojects delivered. We are expanding our team and seeking a Sales Executive with strong experience in call enter Representative, Real estate executive, insurance exeutive and banking service executives.Job Responsibilities:<ul><li>Manage inbound and outbound calls with leads.</li><li>Build and maintain strong client relationships through professional communication.</li><li>Achieve monthly sales targets and contribute to overall team goals.</li><li>Prepare and maintain sales reports and client databases.</li><li>Identify new business opportunities through effective communication and follow-ups.</li></ul>Requirements:<ul><li>Proven experience in a call center or sales environment.</li><li>Excellent English communication skills (spoken and written).</li><li>Experience in selling anykind of service or goods is a strong plus.</li><li>Strong negotiation, persuasion, and interpersonal skills.</li><li>Ability to work independently and in a team-oriented environment.</li><li>Self-driven, confident, and result-focused personality.</li></ul>Salary &amp; Benefits:<ul><li>PKR 50,000 &ndash; 80,000 (depending on experience and performance) + commission per sale</li><li>Performance-based commissions and bonuses</li><li>Growth opportunities within the company</li><li>Supportive and professional work environment</li></ul>How to Apply: Send your updated CV to buildersamintai@gmail.com or WhatsApp at +92 3268314040Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Sales Executive

Arqi Digitals

MarkCoders is Hiring &ndash; Front Sales Representative (US Market)Are you confident in dealing with international clients and turning leads into long-term business opportunities? Join MarkCoders and become part of a fast-growing team working with clients across the US market.Position: Front Sales Representative Location: Onsite Shift: Evening/Night Shift (Aligned with US Eastern Time Zone)What You&rsquo;ll Do:<ul><li>Handle inbound &amp; outbound leads from social media and outreach campaigns</li><li>Communicate with US clients through chat, email, and calls</li><li>Conduct discovery calls for web and mobile app development projects</li><li>Understand client requirements and pitch suitable solutions</li><li>Coordinate with technical/pre-sales teams when required</li><li>Build strong client relationships through regular follow-ups</li><li>Close deals and contribute to company growth</li></ul>Requirements:<ul><li>Proven experience in sales/client dealing</li><li>Experience in cold outreach and lead conversion</li><li>Excellent communication and negotiation skills</li><li>Experience dealing with US/international clients preferred</li><li>Self-motivated, target-driven, and confident personality</li><li>Ability to work during US business hours</li></ul>Bonus Skills:<ul><li>Experience selling websites, mobile apps, SEO, branding, or digital services</li><li>Familiarity with CRM tools and sales pipelines</li><li>Strong upselling and closing abilities</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Long-term career growth opportunities</li><li>Supportive and growth-focused work environment</li><li>Exposure to international clients and projects</li></ul>Apply now at: careers@markcoders.comPay: Rs80,000.00 - Rs100,000.00 per hourWork Location: In person

Front Sales Representative

HR Ways

Job Description:Hiring Customer Support Representative - Onsite in KarachiAbout Client Company:﻿Leading Software Development and IT Solution Provider in Pakistan.Job Description:Key Responsibilities:<ul><li>Respond to customer inquiries through phone, email, chat, tickets, or CRM platforms.</li><li>Understand customer concerns and provide clear, professional, and timely responses.</li><li>Guide customers through product features, account setup, login issues, service usage, and basic troubleshooting.</li><li>Maintain a positive customer experience by showing empathy, patience, and ownership.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM or support system.</li><li>Follow up with customers to ensure their issue has been resolved.</li><li>Escalate complex issues to the relevant technical, operations, or product teams.</li><li>Support onboarding of new customers and help them understand how to use the platform effectively</li></ul>Requirements:<ul><li>Excellent English communication skills (both spoken &amp; written) &ndash; mandatory</li><li>Must be fluent and able to handle different accents confidently</li><li>Experience in a software house and selling websites/mobile applications is a plus (not required)</li><li>Strong interpersonal and communication skills</li><li>Training will be provided for the right candidates.</li></ul>Other Details:Working Timings: 3:00PM -10:30PMWorking Days: Mon-Fri (Alternate Saturdays On)Work Mode: Full Time OnsiteLocation: Block 2 P.E.C.H.S., KarachiWork Location: In person

Customer Support Representative

Collabrains PVT LTD

Job Title: Inbound Sales Representative | Full-Time | On-Site &ndash; KarachiBrand Republic is hiring confident and customer-focused Inbound Sales Representatives to join our growing sales team. The ideal candidate will be responsible for handling international inbound calls, understanding customer requirements, resolving inquiries, and converting incoming leads into successful sales.If you have excellent English communication skills, a persuasive personality, and enjoy interacting with customers over the phone, we'd love to hear from you.Job Details<ul><li>Position: Inbound Sales Representative</li><li>Experience Required: 1&ndash;2 Years (Preferred)</li><li>Location: P.E.C.H.S Block 06, Karachi</li><li>Shift Timings:</li><li>3:00 PM &ndash; 12:00 AM</li><li>6:00 PM &ndash; 3:00 AM</li><li>Job Type: Full-Time (On-Site)</li></ul>Key Responsibilities<ul><li>Handle international inbound customer calls professionally</li><li>Understand customer needs and recommend suitable services</li><li>Convert inbound inquiries into successful sales opportunities</li><li>Build and maintain positive customer relationships</li><li>Address customer questions and resolve concerns effectively</li><li>Follow up with leads to maximize sales conversions</li><li>Maintain accurate customer records and sales reports</li><li>Achieve individual and team sales targets</li><li>Coordinate with internal departments to ensure a seamless customer experience</li></ul>Required Skills<ul><li>Excellent spoken English with clear pronunciation and strong communication skills</li><li>Strong phone etiquette and customer service skills</li><li>Proven sales and negotiation abilities</li><li>Ability to build rapport and close sales over the phone</li><li>Strong objection-handling and problem-solving skills</li><li>Ability to work in a target-driven environment</li><li>Basic computer knowledge and familiarity with CRM systems is a plus</li></ul>Preferred Qualifications<ul><li>Experience in Inbound Sales, Call Center Sales, Customer Service, Tele-Sales, or Customer Support</li><li>Bachelor's degree in Business, Marketing, Communications, or a related field is preferred</li><li>Experience handling international customers is an advantage</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Professional growth and career development</li><li>Collaborative and supportive work environment</li></ul>Work Location: In person

Inbound Sales Representative | Full-Time | On-Site

ibex. Pakistan

<div>
 
 Job Summary
 
 
 
 Ibex, on behalf of one of its international clients, is seeking a high-performing and articulate professional to join its team as a
 
 Client &ndash; HR Domain
 
 . This is a
 
 fixed night shift, onsite, client-facing role (Monday to Friday)
 
 that offers direct exposure to a global HR environment, where professionalism, strong communication, and ownership are essential. The position provides an excellent opportunity to work closely with international stakeholders, leverage HR systems expertise, and grow within a fast-paced, performance-driven organization.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related discipline.
 </li>
 <li>
 Previous experience in HR or HR-related functions is a strong plus.
 </li>
 <li>
 Proven experience working with HR-based software or enterprise HR platforms.
 </li>
 <li>
 Excellent command of spoken and written English.
 </li>
 <li>
 Strong proficiency in basic computer applications, including email, typing, and standard business tools.
 </li>
 <li>
 Demonstrated ability to communicate confidently and professionally with international clients.
 </li>
 <li>
 High adaptability and ability to thrive in a dynamic, evolving environment.
 </li>
 <li>
 Willingness and availability to work onsite during the night shift.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 As a Client Service Executive in the HR domain, you will serve as a trusted point of contact for clients, ensuring seamless HR-related service delivery. This role requires a combination of
 
 strong client management skills, HR knowledge, and hands-on software expertise
 
 , enabling you to provide tailored solutions and strengthen long-term client relationships.
 
 
 <ul>
 <li>
 Act as the primary point of contact for clients, delivering clear, confident, and professional communication at all times.
 </li>
 <li>
 Manage client requests and interactions using HR-based software platforms; hands-on experience with such systems is highly valued.
 </li>
 <li>
 Apply strong client service and relationship management skills to understand client needs and deliver accurate, HR-aligned solutions.
 </li>
 <li>
 Demonstrate exceptional verbal and written communication skills while engaging with international clients.
 </li>
 <li>
 Analyze and resolve HR-related client concerns using structured problem-solving and sound judgment.
 </li>
 <li>
 Maintain professionalism and composure in complex or high-pressure situations.
 </li>
 <li>
 Contribute to continuous service improvement through feedback, quality initiatives, and collaboration.
 </li>
 <li>
 Identify opportunities to recommend HR-related products or services aligned with client needs and business objectives.
 </li>
 </ul>
</div>

CSR-HR for Health - PK

Explore 144+ Client service representative in Karachi this August. Find roles across top companies and apply now to boost your career.