customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

chat support representative Jobs in Karachi

chat support representative

sales consultant

customer care executive

client service representative

ibex

<div>
 
 
 bex
 
 , on behalf of one of its international clients, is seeking a highly motivated and skilled professional to join our team as a
 
 Client Service Representative &ndash; Human Resources Domain.
 
 The selected individual
 
 must be comfortable working in a night shift (onsite).
 
 This role offers an excellent opportunity to collaborate with a global organization and further develop your expertise in a dynamic and supportive environment.
 
 
 
 
 
 
 Job Summary
 
 
 
 We are looking for a customer-focused professional to deliver exceptional service to our clients. The successful candidate will be responsible for addressing client inquiries, efficiently resolving HR-related issues, and providing tailored product and service recommendations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond promptly and professionally to customer inquiries and concerns.
 </li>
 <li>
 Actively listen and apply problem-solving skills to resolve issues effectively.
 </li>
 <li>
 Maintain a courteous and composed demeanor in high-pressure situations.
 </li>
 <li>
 Provide and receive feedback to support continuous service improvement.
 </li>
 <li>
 Recommend products and services aligned with customer needs.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources or a related field.
 </li>
 <li>
 
 Outstanding verbal and written communication skills, with the ability to engage confidently with international clients.
 
 </li>
 <li>
 Proficiency in basic computer applications, including typing, email, and business software tools.
 </li>
 <li>
 Strong adaptability to changing situations and priorities.
 </li>
 <li>
 
 Excellent command of spoken and written English.
 
 </li>
 <li>
 
 Willingness and ability to work a night shift (onsite).
 
 </li>
 </ul>
 
 
</div>

Client Service Representative - Human Resources Domain

ROYAL WRIST

Customer Service Responsibilities list:<ul><li>Manage incoming phone calls</li><li>Conducting order confirmation calls</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Handling Walk-in customers</li></ul>Requirements and skills<ul><li>Proven customer support experience or experience as a Client Service Representative</li><li>Fluent in Spoken and written english</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>FSC or above</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>International Campign: 1 year (Required)</li><li>CSR: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Service Representative (CSR)

Jinnah tutors academy

Jinnah Tutor Academy is hiring a Female Customer Service Representative for a calling-based role at our office.Job Details<ul><li>Position: Customer Service Representative (CSR)</li><li>Gender Requirement: Female only</li><li>Job Type: Full-time</li><li>Work Type: Calling-based (handling inquiries &amp; follow-ups)</li><li>Timings: 11:30 AM &ndash; 8:00 PM</li><li>Location: RJ Mall, Karachi</li></ul>Responsibilities<ul><li>Handle inbound and outbound calls professionally</li><li>Respond to parents&rsquo; and students&rsquo; inquiries regarding tuition services</li><li>Maintain call records and basic follow-up details</li><li>Coordinate with the internal team for lead handling</li><li>Provide accurate information about tutors, subjects, and packages</li></ul>Requirements<ul><li>Female candidate (mandatory)</li><li>Good communication skills (Urdu &amp; basic English)</li><li>Confident phone handling and polite attitude</li><li>Basic computer knowledge (calls, WhatsApp, simple data entry)</li><li>Prior customer service or call center experience is a plus (not mandatory)</li></ul>What We Offer<ul><li>Friendly and professional work environment</li><li>Fixed working hours</li><li>Opportunity to grow with a reputed education academy</li><li>Competitive salary (based on experience)</li></ul>Location: RJ Mall, Karachi Apply now if you are confident, energetic, and ready to work in a calling-based customer service role.Job Type: Full-timePay: From Rs35,000.00 per monthWork Location: In person

Female Customer Service Representative

BRANDIGO

Hiring a Customer Service Representative to work during USA business hours one weekday off.This role will involve a wide range of responsibilities, including:<ul><li>Respond to customer inquiries via calls, chat, emails, and other communication channels.</li><li>Assist customers with placing orders, tracking laundry pick-up/delivery, billing inquiries, and general service questions.</li><li>Resolve customer issues in a professional and timely manner.</li><li>Collaborate with internal teams (operations, logistics, etc.) to ensure seamless service delivery.</li><li>Maintain accurate records of customer interactions in the CRM system.</li><li>Stay updated on company products, services, and policies to provide accurate information.</li><li>Provide feedback on recurring customer issues to help improve service quality.</li></ul>This position is key to maintaining strong relationships with our clients and ensuring smooth day-to-day operations.Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Support Representative

TALENT EXPERTZ HR Solutions

We TALENT EXPERTZ recuritment consultants are partnering with a well-established Vintage Apparel company in Karachi for their new Call Center department. If you are passionate about customer service, sales, or operations, this is your chance to join a dynamic team and grow your career!About the Client CompanyThe company is a well-established vintage apparel business based in Karachi, serving retailers and customers across Europe and the UK. With export operations managed internationally, the company is now launching a new Call Center department as part of its growth strategy to enhance customer experience, sales conversions, and operational excellence.This is an exciting opportunity for individuals passionate about customer service, sales, and operations to be part of a dynamic team and grow their careers in an international business environment.Position: Inbound Customer Service Representative (CSR- International)Job Description:<ul><li>Handle incoming calls from international customers.</li><li>Resolve queries, complaints, and chargebacks.</li><li>Assist with order tracking, refunds, and promotions.</li><li>Maintain accurate records of customer interactions in CRM.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum A/O Levels or Bachelor&rsquo;s degree</li><li>Strong English communication skills (spoken and written)</li><li>Customer-focused attitude with problem-solving skills</li><li>Confidence in handling international customers</li><li>Ability to work in shifts and meet performance targets</li><li>Prior call center experience (international process preferred but not mandatory)</li></ul>What We Offer<ul><li>Long-term role with job stability</li><li>Company-provided transport facility</li><li>Structured training and onboarding</li><li>Defined career growth and internal promotion opportunities</li><li>Professional, fast-paced, and supportive work environment</li><li>Exposure to international customers and global e-commerce operations</li></ul>Location: Bath Island, Clifton, KarachiShifts: 9-hour shifts (between 12:00 PM &ndash; 8:00 PM)Salary: PKR 60,000 &ndash; 65,000 Excluding incentives and conveyance allowanceWork days: 5 daysAge Criteria: Max 28If you are fluent in English and enjoy working in a fast-paced call center environment, we encourage you to apply for this role. Only shorlisted candidates will be contacted.Job Type: Full-timePay: Up to Rs65,000.00 per monthWork Location: In personApplication Deadline: 25/12/2025 Expected Start Date: 15/01/2026

Customer Service Representative (Inbound CSR)

FulfillKaro

Job Opening: Sales-Focused CSRWe are hiring a Customer Service Representative (CSR) with a strong sales mindset.Salary: 35,000 + performance-based bonus Role: Handle customer inquiries, promote products/services, and close sales Requirements:<ul><li>Excellent communication skills</li><li>Sales-driven attitude</li><li>Customer-focused approach</li></ul>Apply Now: 0336-8882734Job Type: Full-timePay: Rs35,000.00 per monthWork Location: In person

Customer Service Representative

Taraki

<div>
 This job is with
 
 Fulcrum
 
 , an ISO 9001:2015 certified company serving over 400 clients including Unilever, Shan, EBM, HBL, and K-Electric, and specializing in outsourcing solutions across industries like textiles, pharmaceuticals, hospitality, and automotive.
 
 
 
 Job Description:
 
 
 
 We are looking for a
 
 Customer Service Representative
 
 to join our team in the banking industry. The ideal candidate should have prior experience in handling customer queries, resolving issues, and ensuring excellent customer satisfaction.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Handle incoming calls and customer inquiries in a professional manner.
 </li>
 <li>
 Provide accurate information about products and services.
 </li>
 <li>
 Resolve customer complaints efficiently and escalate complex issues when necessary.
 </li>
 <li>
 Maintain detailed records of customer interactions.
 </li>
 <li>
 Work collaboratively with other departments to ensure smooth operations.
 </li>
 <li>
 Meet performance targets and maintain service quality standards.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Minimum 1- 2 years of experience in customer service, preferably in the banking industry.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving attitude and customer-focused mindset.
 </li>
 <li>
 Proficiency in MS Office and CRM systems.
 </li>
 <li>
 Bachelors degree in Business Administration or a related field (preferred).
 
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Growth and career development opportunities
 </li>
 <li>
 Supportive work environment
 
 </li>
 </ul>
</div>

Explore 900+ Client service representative in Karachi this January. Find roles across top companies and apply now to boost your career.

900 client service representative jobs IN Karachi

Client Service Representative - Human Resources Domain

Customer Service Representative (CSR)

Female Customer Service Representative

Customer Support Representative

Customer Service Representative (Inbound CSR)

Customer Service Representative

Customer Service Representative (CSR)