account manager

key account manager

account executive

senior account manager

sales account manager

client services account manager

Transguard Group

<div>
 <p>
  Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management &amp; Aviation. Transguard Group is the UAE&rsquo;s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees!
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 </p>
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  We are currently recruiting for an
  <strong>
   Account Manager &ndash; Hospitality Services
  </strong>
  to join our Manpower Solutions team in our HQ, located in DAFZA, Dubai Airport Free Zone.
 </p>
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  <br/>
 </p>
 <p>
  <strong>
   Scope
  </strong>
 </p>
 <p>
  Account Manager-Hospitality Service is responsible for managing allocated customer accounts in line with the commercial agreement, ensuring we maintain 100% of clients, grow accounts as well as manage the relationship in line with the commercial agreement. To ensure the end-to-end service delivery to all clients and ensure the profitability of contracts. Being a single point of contact for every client across all parts of the business. This will include working with the BU operations team, finance, payroll, HR Services, recruitment and all levels with the client.
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  <strong>
   Responsibilities
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  <strong>
   Financial
  </strong>
 </p>
 <ul>
  <li>
   Manage the team structure and develop it as required to ensure the operations run smoothly and within budget.
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   Required to drive contract profitability through understanding of key performance indicators on each contract.
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   Responsible and accountable for organic growth and new business opportunities.
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 </ul>
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 </p>
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  <strong>
   Customer
  </strong>
 </p>
 <ul>
  <li>
   Develop a good working relationship with the client and hold regular client meetings to ensure the smooth running of the contract.
  </li>
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   Resolve staff issues together with relevant departments, including salary discrepancies, emergency leave, reallocation of staff to other contracts, and accidents.
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   Drive operational excellence across assigned accounts, providing clients with exceptional service and delivery.
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 </ul>
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 </p>
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  <strong>
   Process
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 </p>
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   Responsible and accountable for client Service Level Agreement (SLA)/Key Performance Indicators (KPI) performance.
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   Plan mobilization of staff according to agreed timescales with the client and proactive management of off hires.
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   Ensure the correct workflow process are in place and followed by reporting team.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Innovation
  </strong>
 </p>
 <ul>
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   Identify areas where repetitive tasks can be automated.
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   Reduce the amount of manual data and identify cost saving initiatives/process improvements.
  </li>
 </ul>
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  <br/>
 </p>
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  <br/>
 </p>
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  <strong>
   Selection Criteria
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  <br/>
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 <ul>
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   3-4 years&rsquo; experience in an outsourcing company or similar large-scale workforce.
  </li>
  <li>
   UAE Driver's License.
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   Excellent computer and reporting skills.
  </li>
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   Should have a strong understanding of manpower operations with a detailed knowledge of mobilization, recruitment, sales, human resources, and financial planning.
  </li>
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   Excellent commercial awareness and ability to lead sales initiatives and deliver complex manpower and managed solutions.
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   Fluency in English is required.
  </li>
 </ul>
</div>


Account Manager-Hospitality Services

TLB Business Advisory Services

<p>Please note: This is NOT a Finance or Accounting role. This is a Client Servicing position in a Creative Advertising Agency.</p><p><b>We&rsquo;re Hiring: Senior Account Manager (Arabic Speaker)</b><br/><i>Client Servicing Role &ndash; Creative Advertising Agency </i></p><p><i>Location: Dubai</i></p><p>Our client, a fast-growing and dynamic creative agency, is looking for a <b>Account Manager</b> to lead high-impact campaigns across the region &mdash; with a special focus on government and public sector clients.</p><p><b>What You&rsquo;ll Be Doing:</b></p><p>Manage end-to-end client relationships with professionalism and confidence<br/>Oversee 360&deg; campaign planning, execution, and performance &mdash; from ATL to digital<br/>Prepare clear briefs, contact reports, project timelines, and performance trackers<br/>Coordinate with strategy, creative, and production teams to deliver on client expectations<br/>Ensure every project meets deadlines, budget, and strategic objectives</p><p><b>What You Bring:</b></p><p>Native Arabic speaker with excellent English communication skills (written &amp; spoken)<br/>3+ years of agency experience, ideally handling government or large public-sector clients<br/>Strong leadership and project management skills<br/>Proven success in delivering integrated marketing campaigns (ATL, BTL, Digital)<br/>Detail-oriented, proactive, and great under pressure<br/>Well-versed in UAE workflows, cultural nuances, and public communication standards</p><p><b>You&rsquo;re Right for This Role If:</b></p><p>You love leading with strategy but thrive on execution<br/>You can brief a video, run a social campaign, and lead a rollout &mdash; effortlessly<br/>You&rsquo;re a team player who takes ownership and makes things happen</p><p><b>Educational Fit: </b></p><p>Bachelor&rsquo;s degree in Marketing, Communications, Advertising, or a related field</p><p><b>Ready to lead impactful campaigns and make your mark?</b><br/>Send your CV to <b>hr@icon-ad.com</b> with the subject line: <i>Account Manager (Arabic Speaker)</i></p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have experience in handling government clients?</li><li>How much is your salary expectation?</li><li>Do you have a notice period?</li></ul><p>Experience:</p><ul><li>agency side handling government account: 3 years (Preferred)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li></ul>

Account Manager - Client Servicing

Accenture

<div><p>Accenture is seeking a dynamic and experienced <b>Client Account Lead (CAL)</b> to drive strategic growth and client success within the <b>Financial Services industry</b>, with a primary focus on <b>banking</b>. This role is tailored for a seasoned professional with deep expertise in the financial services market, strong client relationship management skills, and a proven ability to deliver innovative solutions that address complex business challenges. As a Client Account Lead, you will be responsible for managing and growing key client relationships, ensuring the delivery of high-value services, and driving business outcomes that align with client objectives.</p><p><b><br>
Key Responsibilities:</b></p><ul><li><p><b>
Client Relationship Management:</b><br>
Build and maintain trusted relationships with senior client stakeholders, acting as a strategic advisor to address their business needs and challenges.</p></li><li><p><b>
Account Growth and Strategy:</b><br>
Develop and execute a comprehensive account strategy to drive revenue growth, expand service offerings, and identify new opportunities within the banking sector.</p></li><li><p><b>
Industry Expertise:</b><br>
Leverage deep knowledge of the financial services market, including trends, regulatory requirements, and competitive dynamics, to deliver tailored solutions that address client-specific challenges.</p></li><li><p><b>
Solution Delivery Oversight:</b><br>
Collaborate with delivery teams to ensure the successful implementation of innovative solutions, maintaining high-quality standards and exceeding client expectations.</p></li><li><p><b>
Thought Leadership:</b><br>
Provide insights and thought leadership on emerging trends in banking, such as digital transformation, customer experience, and operational efficiency, to position Accenture as a trusted partner.</p></li><li><p><b>
Team Leadership:</b><br>
Lead and mentor cross-functional teams, fostering a culture of collaboration, innovation, and excellence to deliver exceptional client outcomes.</p></li><li><p><b>
Financial Management:</b><br>
Oversee account financials, including revenue forecasting, profitability, and contract management, ensuring alignment with Accenture&rsquo;s business objectives.</p></li></ul></div><p></p>
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<div><ul><li><p>Proven experience in managing large-scale client accounts within the <b>financial services industry</b>, with a focus on <b>banking</b>.</p></li><li><p>
Strong understanding of market dynamics, regulatory frameworks, and customer expectations in the financial services sector.</p></li><li><p>
Demonstrated ability to develop and execute account strategies that drive growth and deliver measurable business outcomes.</p></li><li><p>
Exceptional relationship management and communication skills, with the ability to engage and influence senior client stakeholders.</p></li><li><p>
Experience in leading cross-functional teams and managing complex, multi-disciplinary projects.</p></li><li><p>
Strong financial acumen, with experience in managing account budgets, forecasting, and profitability.</p></li><li><p>
A track record of delivering innovative solutions that address client challenges and create value.</p></li><li><p>
Bachelor&rsquo;s degree required; advanced degree (e.g., MBA) preferred.</p></li></ul></div><p></p>

Client account Lead- Financial Services

Invespy

<p><b>Job Summary</b></p><p>As Client Services Manager, you will be the go-to person for your assigned clients, managing relationships, coordinating internal teams, and ensuring campaigns are executed with excellence. You&rsquo;ll oversee project timelines, budgets, and deliverables&mdash;keeping everything running smoothly while ensuring clients&rsquo; expectations are exceeded.</p><p><b>Key Responsibilities Client Relationship Management</b></p><ul><li>Be the primary point of contact for assigned client accounts.</li><li>Build and maintain strong, long-term client relationships based on trust and delivery.</li><li>Understand clients' businesses and proactively propose solutions to meet their marketing needs.</li></ul><p><b>Campaign &amp; Project Management</b></p><ul><li>Oversee day-to-day delivery of multi-channel campaigns (digital, print, OOH, etc.).</li><li>Collaborate with creative, digital, and media teams to ensure timely, high-quality output.</li><li>Track project progress, adjust timelines, and solve issues as they arise.</li></ul><p><b>Strategy &amp; Planning</b></p><ul><li>Support the development of campaign strategies aligned with client objectives.</li><li>Participate in brainstorming sessions and contribute ideas during planning and pitch phases.</li><li>Review campaign performance metrics and compile reports for clients.</li></ul><p><b>Financial Management</b></p><ul><li>Prepare estimates, manage budgets, and track client billing and invoicing.</li><li>Ensure financial accuracy and profitability of each account.</li></ul><p><b>Qualifications &amp; Experience</b></p><ul><li>Bachelor&rsquo;s degree in Marketing, Communications, Business, or a related field.</li><li><b>3&ndash;5 years of experience working at an advertising or creative agency is essential</b>.</li><li>Proven track record of managing real estate or hospitality sector clients is preferred.</li><li>Demonstrated success in handling end-to-end client campaigns with multiple deliverables and stakeholders.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have advertising agency experience?</li></ul><p>Location:</p><ul><li>Dubai (Required)</li></ul>

Client Services Manager - ADVERTISING AGENCY EXPERIENCE IS A MUST

Changing Tree Communications Pvt Ltd

<div><span style="font-size: 11px;"><b>Experience: 2 to 8 years</b></span></div><div><span style="font-size: 11px;"><b>Must Skills:</b></span></div><div><span style="font-size: 11px;">2 years Advertising services expereince is a must</span></div><div><span style="font-size: 11px;">English (MUST)</span></div><div><span style="font-size: 11px;">Preferred Languages: Arabic, Russian, Mandarin, Cantonese, French, Spanish</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Awarded as best Marketing Campaign of the year from Star Awards, we are one of the most rapid-growing ad agencies in India. We’ve taken the leap of faith and of distances to build a highly personalized approach to the brands we work with, renewed with a global perspective.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>What do we want from you?</b></span></div><div><span style="font-size: 11px;">We want you to be one point of contact for clients. You should be a creative communication and marketing solutions for clients assigned. You will also be the go-to person in case of delivery and control activation questions, any escalation in terms of timeliness/quality and will need to plug it by internal coordination till the solution provided</span></div><div><span style="font-size: 11px;">Possess strong understanding of digital marketing, marketing communication and its implementation</span></div><div><span style="font-size: 11px;">Cracking brief given by client, assist team for smooth execution and processing of all the campaigns</span></div><div><span style="font-size: 11px;">Accountable for project completions with the expected quality and Service Level Agreements</span></div><div><span style="font-size: 11px;">Establish and cultivate relationships with a company’s clients</span></div><div><span style="font-size: 11px;">Supports in creating innovative tactics to support brand strategies for client</span></div><div><span style="font-size: 11px;">Regular site meetings for key clients and understand their needs</span></div><div><span style="font-size: 11px;">Pass on any Account mining leads to sales team as and when identified</span></div><div><span style="font-size: 11px;">Work with other account managers at a company to create a consistent client message</span></div><div><span style="font-size: 11px;">Ensuring flawless and regular documentation and progress report for the management and clients</span></div><div><span style="font-size: 11px;">Responsible to bring repeat business from current client</span></div><div><span style="font-size: 11px;">Associations and collaborations:</span></div><div><span style="font-size: 11px;">The role requires close collaboration with UAE and India team:</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Creative and design</span></div><div><span style="font-size: 11px;">Digital Marketing</span></div><div><span style="font-size: 11px;">Web and technology team</span></div><div><span style="font-size: 11px;">Sales</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Competencies and Skills Required:</b></span></div><div><span style="font-size: 11px;">An inherent nature to excel and generate value for the client</span></div><div><span style="font-size: 11px;">Prior experience in operations in a client facing role.</span></div><div><span style="font-size: 11px;">Proficient in strategic planning and have a strong understanding of a company’s services so they can explain clients and answer questions in both group and one-on-one situations</span></div><div><span style="font-size: 11px;">Candidate should be balanced with logical and practical thinking, focused, able to handle the pressure and quality-oriented</span></div><div><span style="font-size: 11px;">Strong judgment and decision-making skills. In addition, they should have a strong leadership skill, be self-directed and be able to multitask</span></div><div><span style="font-size: 11px;">Functional Knowledge of MS office and understanding of P&amp;L.</span></div>

Client Servicing, Account Manager

Kira Financial Brokerage L.L.C

<p><b>Job description:</b></p><p><b>About Us</b></p><p>We are a leading global brokerage specializing in Foreign Exchange (FX) and Contracts for Difference (CFDs). Our mission is to provide clients with innovative trading platforms, competitive pricing, and world-class support, ensuring long-term partnerships with retail and institutional traders worldwide.</p><p><b>Position Overview</b></p><p>The Relationship Manager (FX &amp; CFDs) will be responsible for building, maintaining, and expanding relationships with retail and institutional clients. This role requires in-depth knowledge of FX &amp; CFD products, trading platforms (MT4/MT5), and client account management. The ideal candidate will serve as a trusted partner to clients, ensuring high satisfaction while identifying opportunities for growth and retention.</p><p>Key Responsibilities</p><p>1. Client Relationship Management</p><ul><li>Manage and grow a portfolio of high-value retail and institutional clients.</li><li>Serve as the primary point of contact, handling queries and resolving issues promptly.</li><li>Ensure clients receive excellent trading support, account guidance, and platform training.</li><li>Proactively strengthen client loyalty and retention through regular engagement.</li></ul><p>2. Business Development &amp; Growth</p><ul><li>Identify and pursue opportunities to increase client trading volumes and wallet share.</li><li>Support cross-selling of additional products, services, and platform features.</li><li>Work with sales teams to acquire and onboard new clients.</li><li>Contribute to client retention campaigns, events, and promotional activities.</li></ul><p>3. Market &amp; Product Knowledge</p><ul><li>Maintain a strong understanding of FX &amp; CFD products, global financial markets, and trading trends.</li><li>Provide basic market insights and updates to clients (without offering investment advice).</li><li>Educate clients on trading platforms (MT4/MT5, WebTrader, mobile apps) and tools.</li></ul><p>4. Compliance &amp; Reporting</p><ul><li>Ensure all client interactions comply with regulatory standards (MiFID II, ESMA, FCA, CySEC, DFSA, ASIC, etc.).</li><li>Assist in client onboarding, KYC/AML verification, and account monitoring.</li><li>Maintain accurate records of communications and transactions.</li><li>Prepare reports on client activity, feedback, and business performance.</li></ul><p>5. Internal Collaboration</p><ul><li>Work closely with dealing desk, risk, compliance, and IT teams to support client needs.</li><li>Provide client feedback to improve products, platforms, and services.</li></ul><p>Key Requirements</p><ul><li>Bachelor&rsquo;s degree in Finance, Economics, Business, or related field.</li><li>3&ndash;5+ years of experience as a Relationship Manager / Account Manager in the FX &amp; CFD brokerage industry (Preferred)</li><li>Strong knowledge of trading products, platforms (MT4/MT5), and brokerage operations.</li><li>Excellent communication, interpersonal, and negotiation skills.</li><li>Proven track record in client retention, upselling, and account growth.</li><li>Ability to handle multiple client relationships in a fast-paced environment.</li><li>Fluency in English; additional languages (Arabic, Mandarin, Russian, Hindi, etc.) are an advantage.</li></ul><p>Preferred Skills</p><ul><li>Experience with CRM systems and client reporting tools.</li><li>Knowledge of regulatory requirements and compliance procedures.</li><li>Strong presentation and relationship-building skills.</li><li>Ability to work under pressure during volatile market conditions.</li></ul><p>What We Offer</p><ul><li>Competitive compensation package (fixed + performance incentives).</li><li>Opportunity for career progression into Senior Relationship Manager or Business Development Manager roles.</li><li>Exposure to global financial markets and advanced trading technologies.</li><li>A collaborative, multicultural, and performance-driven work environment.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: From AED5,000.00 per month</p>

Sales Manager

Bayut.com

<p>As the Account Growth Manager, you will play a pivotal role in driving revenue growth, optimising credit utilisation, enhancing retention rates, and supporting strategic account planning. You will require exceptional analytical skills to evaluate account performance, identify growth opportunities, and ensure effective coordination with Account Managers. You will work closely with Account Managers to develop data-driven strategies that maximise client value and improve overall account health, with a strong focus on revenue growth, retention, and credit utilisation.</p>

<p>In this role, you will:</p>

<ul>
 <li>Account Analysis and Strategy Development: Analyse account performance metrics, including revenue trends, credit utilisation, retention rates, and product usage; Develop and implement strategic account plans based on data insights to drive growth and maximise the potential of each account; Provide actionable insights to Account Managers to help them achieve revenue targets, optimise client engagement, and improve retention</li>
 <li>Collaboration with Account Managers: Work closely with Account Managers to align on growth strategies and revenue objectives for their respective client portfolios; Assist Account Managers in developing tailored strategies to improve client retention, increase credit utilisation, and boost overall account performance; Support Account Managers in client meetings by providing analytical insights and suggestions for optimising growth opportunities</li>
 <li>Revenue Growth and Credit Utilization: Identify opportunities for upselling, cross-selling, and expanding service offerings based on credit utilisation and client needs; Monitor and drive credit utilisation, ensuring clients are maximising their investment in the platform and receiving value from their services; Coordinate with Account Managers to improve underperforming accounts, focusing on increasing product adoption and revenue generation</li>
 <li>Account Planning and Retention Management: Develop comprehensive account plans that include revenue targets, client needs assessments, credit usage tracking, and retention strategies; Work with Account Managers to identify accounts at risk of churn and proactively implement strategies to retain these clients; Ensure retention goals are met by analysing client satisfaction and addressing any issues that may impact client loyalty</li>
 <li>Performance Monitoring and Reporting: Regularly monitor key account metrics, including credit utilisation, product usage, renewal rates, and overall revenue contribution; Prepare detailed reports and dashboards to track account health and performance, highlighting areas for improvement and growth; Communicate findings to Account Managers and senior leadership, providing recommendations on how to achieve growth and retention objectives</li>
 <li>Client Engagement and Support: Work closely with Account Managers to engage clients in discussions around maximising the value of their services; Provide clients with insights on how they can improve credit utilisation and better leverage the platform to meet their business goals; Support client renewals by ensuring the Account Managers are equipped with relevant data and strategies to negotiate effectively</li>
 <li>Continuous Improvement and Feedback Loop: Collaborate with internal teams, including product, sales, and customer success, to ensure alignment on account strategies and client needs; Provide feedback to internal stakeholders based on client and account performance data, helping to improve products and services; Continuously refine and optimise account management strategies to drive better results across revenue, retention, and credit utilisation</li>
</ul>

Account Growth Manager

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