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maison d'art

<p>As a Customer Service Coordinator, you will play a key role in supporting clients and ensuring a seamless order process from inquiry to delivery. This role requires excellent communication, organizational skills, and attention to detail to manage client requests, provide accurate information, and coordinate with internal teams until orders are fully completed.</p><p><b>Skills</b></p><ul><li>Experience in customer service, sales coordination, or order management (showroom or trading environment is a plus).</li><li>Strong interpersonal and communication skills to effectively interact with clients and colleagues.</li><li>Solid understanding of pricing, shipping, and order fulfillment processes.</li><li>Highly organized with excellent multitasking and prioritization abilities.</li><li>Proficiency in MS Office and customer service/order management software.</li><li>Attention to detail and ability to maintain accurate records and documentation.</li><li>Strong follow-up skills and problem-solving abilities.</li><li>Positive, client-focused attitude with professionalism under pressure.</li><li>Ability to work independently as well as part of a team.</li><li>Fluency in English.</li></ul>

Customer Service Coordinator

The National Insurance Company – Daman

<div>
 <p>
  <strong>
   Role Purpose
  </strong>
 </p>
 <ul>
  <li>
   Offer superior customer services in key client premises with all core processes and the value added on the spot services like visit visa, individual basic, Thiqa etc.
  </li>
  <li>
   Efficiently monitor TAT for each application/endorsement request/issues handled and submitted to the concerned department
  </li>
  <li>
   Promote, sell and process individual Top-Up policies [Thiqa and Sahtak] end-to-end on spot
  </li>
  <li>
   Coordinate with relevant Daman departments such as Underwriting, Finance, Claims, PRD to ensure efficient daily operations for key client members
  </li>
  <li>
   Prepare business reports and share it on periodic basis with the key clients
  </li>
  <li>
   Collate quarterly feedback and report customer satisfaction results
  </li>
  <li>
   Work on multiple systems, processes and workflows to accomplish business needs
  </li>
  <li>
   Enrol, endorse or renew members end to end by verifying multiple required documents, and take appropriate decisions day-to-day on members&rsquo; eligibility, fines calculation, coverage period, etc.
  </li>
  <li>
   Register and process application, issue policy, create members and generate invoices and export information to produce deliverables like cards, certificate, statements etc.
  </li>
  <li>
   Ensure quality and compliance standards as per the regulatory guidelines defined for various types of business scenarios such as Individual basic, Small investors, Aounak, Domestic helpers sponsored by UAE nationals/expats, Employer-employee relationship, MOL list, WPS for salary proofs, corporate groups and brokers etc.
  </li>
  <li>
   Meet and exceed daily, weekly, monthly productivity and TAT targets, monthly quality targets, attend and complete monthly quiz with good score
  </li>
  <li>
   Understand and apply checklists and guidelines provided to achieve quality targets in daily activities. Rectify data and process gaps observed and curb repeated errors
  </li>
  <li>
   Receive and respond to phone/emails from customers/brokers on time within TAT and ensure quality communication to internal and external customers
  </li>
  <li>
   Handle customer queries by providing accurate, valid and complete information by using the right methods and tools and follow up until the issue is resolved
  </li>
  <li>
   Register customer complaints, find solution or escalate to the respective units and follow up until resolved and ensure TAT
  </li>
 </ul>
 <p>
  <strong>
   Key Requirements and Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Any English language certification is a plus
  </li>
  <li>
   UAE Driving license is a plus
  </li>
  <li>
   Bachelor&rsquo;s degree in any field
  </li>
 </ul>
 <p>
 </p>
</div>


Coordinator, Key Client Services  ( UAEN) in Dubai

The First Group

<div>Overview:
<div>
Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&amp;B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</div><div></div><div><br>
We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</div><div></div><p><br>
To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales &amp; marketing tools, a state of the art showroom featuring Dubai&rsquo;s only virtual helicopter tour and endorsements from a number of international sporting celebrities.</p>
Job Description:
<ul><li>Prepare daily, weekly and monthly reports</li><li>
Support Owners services team</li><li>
Liaise with different departments such as accountants and operation to support Owner Services requirements</li><li>
Prepare statements of accounts based on available records</li><li>
Update client stages in CRM and in accountants books</li><li>
Electronic and digital filing as required</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Ability to maintain a high level of confidentiality and discretion at all times</li><li>
Communicate to providing a high quality of service</li><li>
Professional and friendly manner</li><li>
Work effectively as a team player</li><li>
Ability to plan, organize and prioritize workload to meet deadlines</li><li>
Ability to design and process a wide range of documents in accordance with instruction and paying attention to details</li><li>
Proficient in Microsoft Office</li><li>
Attention to detail is a MUST</li></ul></div>

Administrator - Owner Services

Aston VIP

<p>We build companies and banking across 23 jurisdictions. Each month we set up 400+ companies and open 600+ bank accounts. We work in the UAE, UK, Spain, Germany, Netherlands, Italy, Poland, Estonia, Cyprus, China, Japan and more. From standard formations to regulated structures (DIFC, ADGM, DMCC, VARA, DSFA) and nominee setups, we handle the full journey.</p><p>You&rsquo;ll guide clients through end-to-end setup in Dubai and internationally: documents, submissions, visa and licence steps, Emirates ID, medicals and biometrics, plus bank onboarding and KYC. You&rsquo;ll deal directly with authorities, free zones and banks, keeping cases moving and clients informed.</p><p>What we&rsquo;re looking for is a person with at least 5 years&rsquo; UAE or International business-setup experience, strong English or/and Russian (we&rsquo;re prioritising candidates from Europe, UK, Russia or Kazakhstan) organised, confident, client-focused, ready to take ownership.</p><p>We a fast-growing corporate services firm with offices in London and Dubai, and our China office opening this month. We move quickly, expect high standards, and give you room to grow with real responsibility and international exposure.</p><p>To apply - Send your CV to contact@aston.ae</p><p>We don&rsquo;t promise an easy day. We promise a big one.</p><p>Subject: Office Administrator &ndash; Aston VIP</p><p>Job Type: Full-time</p><p>Pay: AED6,000.00 - AED10,000.00 per month</p><p>Experience:</p><ul><li>corporate service: 5 years (Required)</li><li>Nominee service: 2 years (Required)</li></ul><p>Location:</p><ul><li>Dubai (Required)</li></ul>

Operations & Admin Manager – Business Setup, Licensing & Banking with min 5 years of experience

bankfab

<p></p><div><ul><div>Full-time</div><div></div><div>
Sub Division: Commercial Banking</div><div>
Division: Personal, Wealth &amp; Business Banking</div></ul><div><div><div><div><h2 class="jobSectionHeader"><b>
Company Description</b></h2></div><div><div>
Now it&rsquo;s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We&rsquo;re looking for the brightest and best to help us reach our goals and we&rsquo;ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p><b>
JOB PURPOSE:
</b></p><p>To support the Area Manager &amp; Relationship Managers to grow their assigned portfolio of liabilities customers in defined geographical markets covering service and customer support related activities</p><p><b>
KEY ACCOUNTABILITIES:
</b></p><p><b>Customer Excellence:</b></p><ul><li>
Formulate &amp; manage end to end process for all customer communication</li><li>
Ensure adherence to customer complaint management process by ensuring effective coordination with internal team members, product managers and relevant stakeholders.</li><li>
Responsible to engage with process owners and internal stakeholders for the purpose of NPS monitoring and achieve benchmark scores for the unit</li><li>
Support implementation of KYC related projects and initiatives</li><li>
Ensure the On-boarding/KYC team processes cases within agreed TAT / SLA.</li><li>
Receive inbound customer calls redirected to RMs by Branches / Call Center / Client Services and attend till resolution of complaint / query response.</li><li>
Obtain customer information and reply to AML alerts raised on assigned accounts within timelines. Co-ordinate for issuance of Liability letter / No Liability letter and subsequent settlement of loan</li><li>
Seek approval and follow-up for reversal of charges incorrectly debited and not as per Schedule of Charges in Agreed charges.</li><li>
Co-ordinate with Customer and Branch in case of call back failures at Branches for transactions. Retrieve and provide bank statement to customers as per request.</li><li>
Arrange high value cash withdrawals / arranging approval for foreign currency withdrawals</li><li>
Co-ordination with branch for special clearing of cheques, delivery of return cheques to customer PO box.</li><li>
Co-ordination with branch for issuance of foreign currency demand drafts / manager&rsquo;s cheque</li><li>
Follow up with branch for tracking of requests (in case of direct submission of requests in branch Eg: TT requests / any other maintenance request</li><li>
Pro-actively work to maximize customer satisfaction and requirements of clients. Analyze process issues to streamline the overall customer experience</li></ul><p><b>
Job Context:</b></p><ul><li>
Evaluate Existing Business Processes &amp; propose Process Improvements</li><li>
Creates processes and integrates voice of the customer insights into cross-functional action plans.</li><li>
Drives root cause analysis and work with all channels to identify and implement business process improvements that will prevent recurrence of issues</li><li>
Formulate &amp; manage end to end process for all customer communication</li></ul><p><b>
FRAMEWORKS, BOUNDARIES, &amp; DECISION-MAKING AUTHORITY:
</b></p><ul><li>Process excellence</li><li>
Customer experience</li></ul><p>
#LI-MM2</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><p><b>
QUALIFICATIONS &amp; EXPERIENCE:
</b></p><p>Graduate with at least 3 years relevant local market knowledge in retail banking product and services</p><ul><li>
Sound compliance, ops or product or sales governance background</li><li>
Customer obsessed, change focused pragmatist</li><li>
Good communication &amp; interpersonal skills</li></ul></div></div></div></div></div><p></p>

Specialist- Commercial Banking - Emiratized Role

Gardensouq.com

<p><b>About Us:</b></p><p>Ghafat Zayed Nursery is a well-established landscaping and irrigation company in Dubai, providing comprehensive services from plant supply to site maintenance. We are looking for a proactive and organized <b>Site Operations &amp; Client Coordinator</b> to act as the link between our clients and on-site operations teams. We specialize in transforming spaces through our curated selection of indoor and outdoor plants, designer pots, garden d&eacute;cor, water fountains, and landscaping services key, link between our on-site teams and valued clients.. Our goal is to bring nature and beauty into every environment we touch.</p><p><b>Role Overview:</b></p><p>As a Site Operations &amp; Client Coordinator, you will manage and monitor project execution at client sites while ensuring a smooth and positive client experience. You'll work closely with the landscaping, design, and delivery teams to ensure timely completion of projects and client satisfaction.</p><p><b>Key Responsibilities:</b></p><ul><li>Oversee daily activities at residential or commercial project sites</li><li>Coordinate between internal teams (landscaping, delivery, sales) and clients</li><li>Ensure accurate execution of designs and installations (plants, d&eacute;cor, fountains, etc.)</li><li>Act as the main point of contact for clients during site visits and execution</li><li>Track project progress, resolve site-level issues, and report updates</li><li>Verify delivery and installation of correct items as per project plan</li><li>Ensure all client queries and concerns are addressed promptly and professionally</li><li>Maintain site documentation and daily work logs</li></ul><p><b>Requirements:</b></p><ul><li>Experience in site coordination, client service, or field project support</li><li>Strong interpersonal and communication skills</li><li>Good organizational and problem-solving ability</li><li>Basic knowledge of plants, pots, landscaping, or outdoor d&eacute;cor is a strong plus</li><li>Ability to work on-site, sometimes in outdoor conditions</li><li>Detail-oriented and comfortable managing multiple sites or clients</li><li>Valid driving license.</li></ul><p><b>Remark :</b></p><p>We have chosen the title &quot;Site Operations &amp; Client Coordinator&quot; as it clearly represents the responsibilities of the role, overseeing on-site activities and coordinating with clients during project execution.</p><p>Compared to &quot;On-Site Client Support Executive&quot;, which sounds more customer service-focused, this title is more balanced and better suited to someone who will manage both site operations and client communication in a professional setting.</p><p><b>Salary Range:</b> Negotiable</p><p><b>How to Apply</b></p><p>Apply directly via Indeed<br/>Only shortlisted candidates will be contacted.</p><p>Job Types: Full-time, Permanent</p><p>Application Question(s):</p><ul><li>Do you have relevant experience/ How many years?</li><li>Do you have an accredited qualification or degree in Customer Relationship Management, Business Administration, or a related field?</li></ul>

Site Operations & Client Coordinator/On-Site Client Support Executive

OHS Recruitment

<div>
 <p>
  Sales &amp; Administrative Coordinator &ndash; Education &amp; Events Sector
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our client is seeking a confident, proactive, and highly organized Sales &amp; Administrative Coordinator to join their team in Dubai. This front-facing role is ideal for someone with a strong background in sales and customer service, particularly within the education or events industry. You&rsquo;ll be the first point of contact for clients, parents, and visitors, and play a key role in driving enrollment, bookings, and client engagement while ensuring smooth day-to-day operations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities
 </p>
 <p>
  &bull; Act as the first point of contact for prospective clients, parents, and visitors&mdash;delivering a warm, professional welcome that reflects the brand.
 </p>
 <p>
  &bull; Handle inbound inquiries via phone, email, and walk-ins, converting leads into enrollments or bookings through persuasive communication and follow-up.
 </p>
 <p>
  &bull; Maintain and update CRM systems with lead information, follow-up actions, and conversion tracking.
 </p>
 <p>
  &bull; Support marketing and sales campaigns by preparing promotional materials, coordinating outreach, and assisting with event logistics.
 </p>
 <p>
  &bull; Provide detailed information about programs, services, and events, tailoring messaging to client needs and interests.
 </p>
 <p>
  &bull; Assist with registration, admissions, and onboarding processes for new students
 </p>
 <p>
  &bull; Coordinate with internal teams to ensure seamless delivery of services and client satisfaction.
 </p>
 <p>
  &bull; Organize and support internal and external events, meetings, and promotional activities.
 </p>
 <p>
  &bull; Manage administrative tasks including scheduling, filing, document preparation, and record keeping.
 </p>
 <p>
  &bull; Ensure compliance with company policies and UAE regulations, maintaining confidentiality and professionalism at all times.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Requirements
 </p>
 <p>
  &bull; Proven experience in sales, customer service, or business development within the education or events industry.
 </p>
 <p>
  &bull; Strong communication and interpersonal skills with a persuasive, client-focused approach.
 </p>
 <p>
  &bull; Proficient in Microsoft Office and CRM systems
 </p>
 <p>
  &bull; Highly organized, detail-oriented, and capable of managing multiple priorities.
 </p>
 <p>
  &bull; Professional appearance and demeanor with a warm, approachable personality.
 </p>
 <p>
  &bull; Ability to work independently and collaboratively in a fast-paced, client-driven environment.
 </p>
 <p>
  &bull; Fluent in English (verbal and written)is MANDATORY. A native English speaker needed
 </p>
 <p>
  🕒 Working Hours: 35 hours per week, Monday &ndash; Friday, 8:00 AM &ndash; 3:00 PM
 </p>
 <p>
  📍 Location: Dubai, UAE
 </p>
 <p>
 </p>
</div>


Sales and Admin executive

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