sales coordinator

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customer service representative Jobs in Dubai

customer service representative

marketing coordinator

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client services coordinator

maison d'art

As a Customer Service Coordinator, you will play a key role in supporting clients and ensuring a seamless order process from inquiry to delivery. This role requires excellent communication, organizational skills, and attention to detail to manage client requests, provide accurate information, and coordinate with internal teams until orders are fully completed.Skills<ul><li>Experience in customer service, sales coordination, or order management (showroom or trading environment is a plus).</li><li>Strong interpersonal and communication skills to effectively interact with clients and colleagues.</li><li>Solid understanding of pricing, shipping, and order fulfillment processes.</li><li>Highly organized with excellent multitasking and prioritization abilities.</li><li>Proficiency in MS Office and customer service/order management software.</li><li>Attention to detail and ability to maintain accurate records and documentation.</li><li>Strong follow-up skills and problem-solving abilities.</li><li>Positive, client-focused attitude with professionalism under pressure.</li><li>Ability to work independently as well as part of a team.</li><li>Fluency in English.</li></ul>

Customer Service Coordinator

Smiths Group

<div>Company Description 
Every minute of every day, Smiths Detection&rsquo;s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.
Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.
Our expertise spans 21 global offices, seven manufacturing sites and five R&amp;D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.
This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. 
Job Description 
This person will have accountability for the coordination of the service administration requirements and be responsible for day to day administration of the role.
The incumbent must possess a proven track record for timely delivery and customer satisfaction and be proactive in their attitude to work.
SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Responsibilities<ul><li>Ensure the Smiths Code of Corporate Responsibility and Business Ethics is upheld in all activities.</li></ul><ul><li>
Handle daily call logging, update call status and prepare daily work schedule. Reports pending call status to Service Manager on daily basis for timely actions.</li><li>
Call coordination between Client and FSE and allocation of complaints to FSE. Effective and healthy communication with customer and team members.</li><li>
 Daily entry of service reports and Time sheets in SAP for entire technical staff</li><li>
Create service orders in SAP for warranty spare part replacement in SAP</li><li>
Track work orders and close all completed work orders before the month end in SAP</li><li>
Report the status of open service orders to Service Manager weekly basis</li><li>
Timely communication and escalation of any issues to Service manager</li><li>
Create purchase requisition in SAP</li><li>
Maintain the equipment master with timely update of new equipment and update new location of existing equipment.</li><li>
Timely preventive maintenance schedule for AMC and warranty equipment and update the PM Master</li><li>
Filing of completed service reports on daily basis</li><li>
Sending service reports, SAT &amp; Handing over documents etc. to Accounts for billing immediately after the completion of work.</li><li>
Book the cost in correct service order or WBS and coordinate with accounts and Sales for information</li><li>
Maintain engineer&rsquo;s daily, weekly and monthly productivity reports</li><li>
Coordination between Technical, Project and Logistics</li><li>
Take charge of service coordination during the vacation of fellow Service Coordinator</li><li>
Submit monthly KPI reports and other reports as required.</li><li>
 Maintain and update leave planner &amp; Sick leave tracker</li><li>
Maintain records of service reports &amp; site asset record files</li><li>
Coordination between Engineers, Service Manager, Project Manager, Assistant Project Manager(Com), PRO &amp; OM</li><li>
Assist fellow Service Coordinator during month end closing on service reports entry in SAP</li><li>
Collection of all monthly expense statements from team members of the department and enter in SAP (TRIP) on the date of closing of Accounts for the month and for OM&rsquo;s approval</li><li>
Ensure strict adherence to HSE policy of Company and Client</li><li>
Ensure 100% customer satisfaction</li></ul> 

Qualifications 
POSITION REQUIREMENTS:
Good language skills in both Arabic and English required.
Education/Training: SAP experience is a must.
Computer literacy, competency in use of all programs within MS Office Suite
Good administration and document control skills.
Experience: A minimum of 2 years of related administration experience in a role within a service organisation.
Knowledge/Skills: Solid communications skills both verbal and written and a strong orientation for customer focus and teamwork.
Ability to plan and coordinate daily tasks, the prioritisation of own workload, ability to build good customer relations.
Must be organized and systematic with good attention to detail and the ability to work under pressure and strict deadlines.
WORK ENVIRONMENT:
Work environment is typically considered an office environment during normal or extended business hours. 
Additional Information 
Join us and we&rsquo;ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You&rsquo;ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You&rsquo;ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.
Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.<div></div>
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation &ndash; including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career&rsquo;s website (Careers - Smiths Group plc)</div>

Service Coordinator

Dubai Government

<div><div><ul><li>Complete all registration activities related to housing and conducting an orientation which includes all tariff related policies along with the client</li>
<li>Ensure clients are given appropriate medical treatment and in cases of emergency the relevant measures are taken
</li><li>Assist the Resident Case manager in the execution of recreational events for the internal clients</li>
<li>Assist in all logistic activities related to clients in coordination with the line manager</li>
<li>Oversee the distributio
<ul><li>Complete all registration activities related to housing and conducting an orientation which includes all tariff related policies along with the client</li>
<li>Ensure clients are given appropriate medical treatment and in cases of emergency the relevant measures are taken
</li><li>Assist the Resident Case manager in the execution of recreational events for the internal clients</li>
<li>Assist in all logistic activities related to clients in coordination with the line manager</li>
<li>Oversee the distribution of rooms upon client check-in and check-out</li>
<li>Supervise the movement of clients between rooms and keep records of the same</li>
<li>Conduct periodic inspections of housing facilities</li>
</ul>n of rooms upon client check-in and check-out</li>
<li>Supervise the movement of clients between rooms and keep records of the same</li>
<li>Conduct periodic inspections of housing facilities</li>
</ul></div><div></div><div>
Qualifications<div></div> 
secondary school

 experience in medical hospitality services</div></div><div></div>

housing supervisor

Legal Documents Clearing 

<ul><li>Communicating with clients via phone, by email and in person to offer documentation Services.</li><li>Performing initial background research and briefing the consultant</li><li>Seeing to administrative tasks like making copies and sending invoices</li><li>Attending clients alongside the Consultant and taking accurate notes on attestation</li><li>Organizing documents for attestatiom and handing over to consultant</li><li>Transcribing and proofreading legal documents Scheduling client appointments</li><li>Providing administrative support to manager enhance office effectiveness</li><li>Handling communication with clients.</li></ul>Job Type: Full-timePay: AED1,500.00 - AED2,000.00 per month

Admin Assistant | Office admin

The First Group

<div>Overview:
<div>
Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&amp;B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</div><div></div><div> 
We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</div><div></div><div> 
To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales &amp; marketing tools, a state-of-the-art showroom featuring Dubai&rsquo;s only virtual helicopter tour and endorsements from a number of international sporting celebrities.</div>
Job Description:
<div>
Key Responsibilities:</div><ul><li>
Assist with the onboarding process for new clients, ensuring all required documentation is collected and processed in a timely manner.</li><li>
Manage the processing of client documents accurately and efficiently, ensuring compliance with established procedures and timelines.</li><li>
Verify the accuracy and completeness of client documents, conducting thorough checks to ensure all necessary information is provided.</li><li>
Enter client information and documentation into the CRM accurately, always maintaining data integrity and confidentiality.</li><li>
Track the progress of client documents throughout the processing workflow, providing regular updates to clients and internal stakeholders as needed.</li><li>
Communicate with clients via phone, email, or other channels to request additional information, clarify details, or provide updates on document processing status.</li><li>
Address client inquiries, concerns, or issues related to document processing promptly and effectively, escalating complex issues to appropriate teams when necessary.</li><li>
Provide administrative and operational support to the sales team if required.</li><li>
Ensure compliance with regulatory requirements and company policies governing document processing and client interactions, maintaining accurate records and documentation.</li><li>
Conduct regular quality checks on processed documents to identify any errors or discrepancies, implementing corrective actions as needed to maintain high standards of accuracy and quality.</li><li>
Identify opportunities for process improvement and efficiency gains in document processing and sales support activities, making recommendations for enhancements to streamline workflows and enhance client satisfaction.</li><li>
Collaborate with internal teams such as sales and operations to coordinate document processing efforts, share information, and resolve issues effectively.</li></ul>
Desired Skill &amp; Expertise:
<div>
Desired Skills &amp; Expertise:</div><ul><li>
Excellent communication and interpersonal skills.</li><li>
Ability to work flexible hours, including weekends and holidays.</li><li>
Excellent organizational and time management skills to prioritize tasks and meet deadlines.</li><li>
Strong administrative skills</li></ul></div>

Advisor - Global Solutions

Dubai Packing company

Job Description: Coordinator &ndash; Fit-Out CompanyPosition Overview: We are seeking a highly organized and proactive Coordinator to join our fit-out company. The Coordinator will play a key role in supporting the project management team, ensuring the smooth execution of fit-out projects, and maintaining effective communication between clients, vendors, and internal teams. This role is ideal for someone with excellent multitasking abilities, a keen eye for detail, and a passion for delivering high-quality results in a fast-paced environment.Key Responsibilities:<ul><li>Project Coordination:</li><li>Assist project managers in planning and coordinating fit-out projects from inception to completion.</li><li>Maintain project schedules, track milestones, and monitor deadlines to ensure timely delivery.</li><li>Coordinate with design, procurement, and construction teams to align project deliverables.</li><li>Client Interaction:</li><li>Act as a point of contact for clients, addressing inquiries, and providing regular project updates.</li><li>Schedule and coordinate meetings, site visits, and client approvals.</li><li>Vendor and Supplier Management:</li><li>Liaise with suppliers and subcontractors to ensure timely delivery of materials and services.</li><li>Obtain quotes, manage purchase orders, and track delivery schedules.</li><li>Documentation and Reporting:</li><li>Prepare and maintain project documentation, including contracts, budgets, progress reports, and meeting minutes.</li><li>Ensure all project files are up to date and organized for easy access.</li><li>Logistics and Administration:</li><li>Coordinate logistics for project materials, equipment, and personnel.</li><li>Manage administrative tasks such as invoicing, expense tracking, and compliance documentation.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED4,500.00 per month

Fit Out Coordinator

Valmech International Engineering LLC

Sales Coordinator (Male) &ndash; Dubai OfficeWe are seeking a Customer Experience &amp; Sales Coordinator to join our team in Dubai. This role involves managing customer communications, coordinating sales, marketing, and deliveries, and maintaining strong client relationships.The ideal candidate is articulate, organized, tech-savvy, and able to represent the company with professionalism and precision &mdash; both in writing and in person. Candidates currently available in Dubai will be given preference.Key Responsibilities :Customer Communication &amp; Sales.Maintain accurate and organized records of clients, sales, and follow-ups.Coordinate between the sales and operations teams to ensure timely delivery of products and services.Qualifications &amp; SkillsProfessional, proactive, and service-oriented mindset.Excellent command of English &mdash; written and spoken.Quick learner and tech-savvy, with the ability to use digital tools, AI, and online platforms to manage product information.Proficiency in WhatsApp Business, Instagram, and CRM/e-commerce tools.Strong organizational skills, attention to detail, and the ability to multitask effectively.Bachelor&rsquo;s degree (Minimum requirement).Minimum 1 year of experience in sales &amp; customer coordination, or administrative roles.Job Type: Full-time.Job Type: Full-timePay: From AED4,000.00 per month

Sales Coordinator (Male)

Explore 2998+ Client services coordinator in Dubai this January. Find roles across top companies and apply now to boost your career.