customer support representative Jobs in Karachi

customer support representative

customer service representative Jobs in Karachi

customer service representative

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

customer success executive Jobs in Karachi

customer success executive

cash application specialist Jobs in Karachi

cash application specialist

client services specialist

ibex

<div>
 
 
 bex
 
 , on behalf of one of its international clients, is seeking a highly motivated and skilled professional to join our team as a
 
 Client Service Representative &ndash; Human Resources Domain.
 
 The selected individual
 
 must be comfortable working in a night shift (onsite).
 
 This role offers an excellent opportunity to collaborate with a global organization and further develop your expertise in a dynamic and supportive environment.
 
 
 
 
 
 
 Job Summary
 
 
 
 We are looking for a customer-focused professional to deliver exceptional service to our clients. The successful candidate will be responsible for addressing client inquiries, efficiently resolving HR-related issues, and providing tailored product and service recommendations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond promptly and professionally to customer inquiries and concerns.
 </li>
 <li>
 Actively listen and apply problem-solving skills to resolve issues effectively.
 </li>
 <li>
 Maintain a courteous and composed demeanor in high-pressure situations.
 </li>
 <li>
 Provide and receive feedback to support continuous service improvement.
 </li>
 <li>
 Recommend products and services aligned with customer needs.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources or a related field.
 </li>
 <li>
 
 Outstanding verbal and written communication skills, with the ability to engage confidently with international clients.
 
 </li>
 <li>
 Proficiency in basic computer applications, including typing, email, and business software tools.
 </li>
 <li>
 Strong adaptability to changing situations and priorities.
 </li>
 <li>
 
 Excellent command of spoken and written English.
 
 </li>
 <li>
 
 Willingness and ability to work a night shift (onsite).
 
 </li>
 </ul>
 
 
</div>

Client Service Representative - Human Resources Domain

Creative Riots

We are seeking a results-driven Chat Sales Specialist to engage with customers through live chat, messaging platforms, and digital channels. The ideal candidate excels at building rapport, understanding customer needs, and converting conversations into sales while delivering an excellent customer experience.JOB RESPONSIBILITIES:<ul><li>Initiate and manage sales conversations through Twitter (X), Instagram , Facebook , LinkedIn Outreach &amp; Cold Emailing.</li><li>Qualify business needs related to video editing, social media marketing, graphic design, and content marketing</li><li>Build and manage a strong B2B sales pipeline and maintain strong relationships with potential clients.</li><li>Schedule and conduct sales calls, demos, and follow-ups</li></ul>JOB REQUIREMENTS:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field</li><li>Proven 02 years of experience in B2B sales , business development or digital outreach.</li><li>Strong negotiation, written communication, and relationship-building skills.</li><li>Ability to manage multiple leads and conversations simultaneously.</li></ul>JOB DETAILS:Location: Gulshan-e-Iqbal Block 2, Karachi Job Timings: 3PM to 12AM ( males ) &amp; 12PM to 8PM ( females ) Working Days: Mon to FriWHAT WE OFFER? - Good commission structure - Competitive Learning Environment - Provident Fund - Medical Insurance - Punctuality allowance - Employee of the month bonusesJob Type: Full-timePay: Rs40,000.00 - Rs90,000.00 per monthWork Location: In person

Chat Sales Specialist

Inbox Business Technologies

<div>Inbox Business Technologies is looking for a skilled and proactive Sr. Service Desk Specialist to join our project team. This role is critical for ensuring smooth IT operations, providing timely technical support, and maintaining the reliability of enterprise systems. The ideal candidate will have strong expertise in Active Directory and Office 365 administration, solid troubleshooting abilities, and experience working in fast-paced environments.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Administer, configure, and troubleshoot Active Directory environments.
</li><li>Manage and support Office 365 including user accounts, security settings, and cloud service configurations.
</li><li>Provide Level 1 &amp; 2 support for hardware, software, and conferencing equipment.
</li><li>Monitor, maintain, and troubleshoot Microsoft applications such as Teams, Outlook, and related tools.
</li><li>Utilize advanced Excel skills for reporting, tracking, and data management.
</li><li>Support and manage ManageEngine tools (added advantage).
</li><li>Ensure timely incident response and maintain high service quality in a fast-paced environment.
</li><li>Collaborate with internal teams to ensure smooth operations and user satisfaction.
</li><li>Document processes, maintain logs, and ensure compliance with service standards.
</li></ul>Requirements<ul>
<li><ul><li>
Bachelor&rsquo;s degree in Computer Science, IT, or a related field.
</li></ul></li><li><ul><li>2&ndash;3 years of hands-on experience in Service Desk / IT Support roles.
</li><li>Strong background in enterprise IT environments.
</li></ul></li><li><ul><li>Proven experience in Active Directory administration, maintenance, and troubleshooting.
</li><li>Strong proficiency in Office 365 administration, including user management and security configurations.
</li><li>Advanced Microsoft Excel skills (reporting, formulas, analysis).
</li><li>Experience with ManageEngine products (added advantage).
</li><li>In-depth understanding of IT hardware, conferencing equipment, Teams, Outlook, and cloud-based Microsoft applications.
</li></ul></li><li><ul><li>Strong analytical and problem-solving skills.
</li><li>Ability to take prompt action and make sound decisions in a fast-paced environment.
</li><li>Excellent communication, stakeholder management, and customer service skills.</li></ul></li></ul></div>

Sr. Service Desk Specialist

Experts Communication

Job Title: Front/Upsell Specialist &ndash; Creative Services Company: Experts Communication Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM to 4:00 AM (Night Shift) Salary Range: PKR 100,000 &ndash; 200,000/month (based on experience) Sales Target: $5,000 &ndash; $10,000 per month Contact: +92 317 7770002 | hr@expertscommunication.netAbout the RoleWe are seeking a proactive and results-driven Front/Upsell Specialist &ndash; Creative Services to join our dynamic team. The ideal candidate will excel in converting inbound leads and upselling creative solutions, including web design, branding, UX/UI, digital marketing, SEO, and logo design. Your focus will be on driving revenue while maintaining strong client relationships.Key ResponsibilitiesLead Conversion &amp; Upselling<ul><li>Engage with existing and new clients to convert leads into confirmed projects.</li><li>Identify opportunities for upselling additional creative and digital services to increase client value.</li><li>Maintain an organized pipeline with timely follow-ups and professional communication.</li><li>Achieve monthly sales targets of $5,000 &ndash; $10,000.</li></ul>Collaboration &amp; Reporting<ul><li>Work closely with design and project management teams to ensure seamless service delivery.</li><li>Track sales performance, prepare reports, and adjust strategies to meet targets.</li><li>Provide feedback and insights to improve client engagement and upselling approaches.</li></ul>Requirements<ul><li>Minimum 2 years of experience in sales or upselling digital/creative services.</li><li>Proven track record in lead conversion, upselling, and client relationship management.</li><li>Strong negotiation, communication, and presentation skills.</li><li>Comfortable working night shifts and managing multiple clients efficiently.</li><li>Familiarity with Bark.com, SMM, or freelance marketplaces is a plus.</li></ul>Perks &amp; Benefits<ul><li>5-day workweek (Saturday &amp; Sunday off).</li><li>Performance-based growth with quarterly reviews.</li><li>Competitive salary with attractive incentives and commissions.</li><li>Company-sponsored dinners, annual trips, and engagement events.</li></ul>Why Join Us?At Experts Communication, you&rsquo;ll work with a passionate team in a fast-paced environment, selling top-tier creative solutions while maximizing revenue opportunities. This role offers excellent growth potential, performance-based rewards, and the chance to sharpen your upselling expertise.Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthWork Location: In person

Front/Upsell Specialist – Creative Services

ibex. Pakistan

<div>
 We are looking for some incredible people who can help us bring a change in the world of CX with their wit and customer-centric approach. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written communications and a positive attitude. This role requires you to be a keyboard whizz with intellect &ndash; the one who instantly comes up with solutions to deliver an outstanding customer experience.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Must have at least 40 WPM
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual leaves
 </li>
 <li>
 On job training
 </li>
 <li>
 Two days off in a week
 </li>
 <li>
 Ergonomic furniture and infrastructure
 </li>
 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to Rs. 90,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist customers with their items purchased through the e-commerce website
 </li>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
 </li>
 <li>
 Maintain swift responses to customers through email and/or chat
 </li>
 <li>
 Maintain a level of service through dealing with customers in a friendly, efficient, and an attentive manner
 </li>
 <li>
 Document each customer query as well as the resulting solution
 </li>
 <li>
 Provide alternatives to products/items, which are not available on the e-commerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing resolutions
 </li>
 <li>
 Stay up to date with the latest updates on system information and process changes
 </li>
 <li>
 Able to deal with objections and handle customer pushbacks
 </li>
 </ul>
</div>

Customer Services Specialist

NXTFLIGHT

<div>
 
 
 
 Location:
 
 
 &nbsp;
 
 
 DHA Phase 6 Bukhari Commercial Karachi
 
 
 
 
 Job Type:
 
 
 &nbsp;
 
 
 Full-time
 
 
 
 
 Base Salary + Commission:
 
 
 
 
 About Us:
 
 
 
 
 
 
 NXTFLIGHT
 
 
 and
 
 
 NXTECH SOLUTIONS
 
 
 are dynamic and growing Travel Management and IT services provider dedicated to helping businesses leverage technology to achieve their goals. We're looking for a driven Sales Agent to join our IT SALES and help us expand our client base.
 
 
 
 
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for an Information Technology Sales Specialist based in DHA Phase 6 Karachi South District . The Information Technology Sales Specialist will be responsible for identifying and generating potential leads, building and managing client relationships, and driving sales of IT products and services tailored to the needs of corporate travel management. Key tasks include conducting market research, understanding client requirements, presenting solutions, and ensuring customer satisfaction. Collaboration with internal teams and achieving sales targets will be critical responsibilities.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong skills in IT Sales and a deep understanding of Information Technology products and services
 </li>
 <li>
 Proficiency in Lead Generation and Account Management to identify and nurture potential clients
 </li>
 <li>
 Excellent Communication skills to effectively present solutions and engage with customers
 </li>
 <li>
 Proven ability to meet sales targets and work collaboratively in a team
 </li>
 <li>
 Proficient in using CRM software and other sales-related tools
 </li>
 <li>
 Bachelor's degree in Business, IT, or a related field is preferred
 </li>
 <li>
 Experience in the travel or corporate sales industry is an advantage
 </li>
 </ul>
 
 
 
 
 
 Why Join us?
 
 
 <ul>
 <li>
 
 Uncapped Commission &amp; Competitive Base Salary:
 
 &nbsp;Your effort directly determines your earnings.
 </li>
 <li>
 
 Growth &amp; Development:
 
 &nbsp;Clear career progression into Senior AE, Sales Management, or other roles.
 </li>
 <li>
 
 Top-Tier Tools:
 
 &nbsp;We provide the best technology, marketing support, and lead resources you need to succeed.
 </li>
 <li>
 
 Make an Impact:
 
 &nbsp;See the direct result of your work as you help businesses thrive with better technology.
 </li>
 </ul>
 
 
 
</div>

Information Technology Sales Specialist

Job Title: Design Sales SpecialistCompany: Experts Communication Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM to 4:00 AM (Night Shift) Salary Range: PKR 100,000&ndash;200,000/month (based on experience) Contact: +92 317 7770002 | hr@expertscommunication.netAbout the Role:We&rsquo;re seeking a dynamic Design Sales Specialist with a proven track record in selling creative design services (web, graphic, UX/UI, Digital Marketing, SEO, Logo etc.). As our frontline sales champion, you'll convert leads into clients, build lasting relationshipsKey Responsibilities:<ul><li>Sales Strategy &amp; Execution:</li><li>Develop and implement strategies to achieve sales targets for design services.</li><li>Convert leads from platforms like Bark.com, Discord, SMM and other channels into closed deals.</li><li>Understand client needs and propose customized design solutions (websites, branding, etc.).</li><li>Maintain a strong pipeline with timely follow-ups and professional communication.</li><li>Performance &amp; Collaboration:</li><li>Monitor sales metrics, prepare reports, and refine approaches based on data.</li><li>Collaborate with designers and project managers to align client expectations.</li></ul>Requirements:<ul><li>2+ years of design/creative services sales experience (web, graphic, digital agencies preferred).</li><li>Proven success in front-end sales, lead conversion, and upselling.</li><li>Strong negotiation, closing, and consultative selling skills.</li><li>Ability to work night shifts and manage time effectively.</li><li>Excellent verbal/written communication (English + Urdu).</li><li>Familiarity with platforms like Bark.com, LinkedIn, or freelance marketplaces is a plus.</li></ul>Benefits:<ul><li>5-day workweek (Sat/Sun off).</li><li>Performance-based growth (reviews every 4 months).</li><li>Company-paid dinners, annual picnics, and events.</li><li>Competitive salary + incentives.</li></ul>Why Join Us?At Experts Communication, you&rsquo;ll work with a passionate team, sell cutting-edge design solutions, and grow your career in a fast-paced creative environment.Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthWork Location: In person

Design Sales Specialist

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