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customer service representative Jobs in Karachi

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client services specialist

Ibex

Job descriptionCompany Descriptionibex is a global leader in business process outsourcing (BPO) and customer engagement solutions, providing innovative services to help companies acquire, engage, and retain customers. With over 35,000 employees worldwide and advanced technology like the Wave X platform, ibex manages nearly 200 million customer interactions annually. Operating in industries like retail, e-commerce, healthcare, fintech, utilities, and logistics, ibex delivers superior customer experiences and adds significant value to its clients.Role DescriptionThis is a full-time on-site role for a Customer Service Specialist located in Karachi Division. The Customer Service Specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, demonstrating phone etiquette, and enhancing the overall customer experience on a day-to-day basis.Qualifications<ul><li>Customer Support and Customer Service skills</li><li>Customer Satisfaction and Customer Experience skills</li><li>Strong Phone Etiquette</li><li>Effective communication and problem-solving abilities</li><li>Experience in a customer service role is preferred</li><li>Ability to work in a fast-paced environment</li><li>High school diploma or equivalent required</li></ul>Job Types: Full-time, Contract Contract length: 6 monthsPay: Rs90,000.00 - Rs115,000.00 per monthWork Location: In person

International customer services specialist

K Bridal Inc

Job Title: Client Servicers Representative &ndash; AI Editing AgencyCompany: SharpPixel Studios (AI Editing Agency)Location: Karachi, Pakistan (On-site)About Us: SharpPixel Studios is an AI Editing Agency specializing in high-end photo and video editing for clients across the globe. We work with photographers, brands, and creative teams to deliver polished visuals faster and smarter using AI-powered workflows.Role Overview: We&rsquo;re looking for a highly organized Client Services Representative who can coordinate projects from start to finish. The ideal candidate will be someone who can work with a team, coordinate with international clients, and keep multiple projects on track. A background in photo or video editing is a big plus but not mandatory.Key Responsibilities:<ul><li>Manage day-to-day project operations and timelines</li><li>Coordinate between editing team and clients</li><li>Assign tasks, track progress, and ensure timely delivery</li><li>Maintain quality control of deliverables</li><li>Communicate effectively with international clients</li><li>Troubleshoot workflow challenges and suggest improvements</li></ul>Requirements:<ul><li>Strong organizational and communication skills (including English communication)</li><li>Familiarity with project management tools</li><li>Ability to handle multiple projects at once</li><li>Comfortable with using spreadsheets</li><li>Fast Learner</li><li>Can commute to our office in Karachi DHA Phase VII</li><li>2 Years work experience</li><li>Knowledge of photo or video editing workflows (preferred but not required)</li><li>Bachelor&rsquo;s degree (Business/Project Management/Media Studies preferred)</li></ul>What We Offer:<ul><li>A chance to work with an international client base</li><li>Exposure to AI-powered creative workflows</li><li>Growth opportunities within the company</li><li>A collaborative, creative environment</li></ul>Interested? Apply directly on IndeedJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer service: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Client Services Representative

Experts Communication

Job Title: Design Sales SpecialistCompany: Experts Communication Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM to 4:00 AM (Night Shift) Salary Range: PKR 100,000&ndash;200,000/month (based on experience) Apply Here: https://expertscommunication.net/jobapplication Contact: +92 317 7770002 | hr@expertscommunication.netAbout the Role:We&rsquo;re seeking a dynamic Design Sales Specialist with a proven track record in selling creative design services (web, graphic, UX/UI, Digital Marketing, SEO, Logo etc.). As our frontline sales champion, you'll convert leads into clients, build lasting relationshipsKey Responsibilities:<ul><li>Sales Strategy &amp; Execution:</li><li>Develop and implement strategies to achieve sales targets for design services.</li><li>Convert leads from platforms like Bark.com, Discord, SMM and other channels into closed deals.</li><li>Understand client needs and propose customized design solutions (websites, branding, etc.).</li><li>Maintain a strong pipeline with timely follow-ups and professional communication.</li><li>Performance &amp; Collaboration:</li><li>Monitor sales metrics, prepare reports, and refine approaches based on data.</li><li>Collaborate with designers and project managers to align client expectations.</li></ul>Requirements:<ul><li>2+ years of design/creative services sales experience (web, graphic, digital agencies preferred).</li><li>Proven success in front-end sales, lead conversion, and upselling.</li><li>Strong negotiation, closing, and consultative selling skills.</li><li>Ability to work night shifts and manage time effectively.</li><li>Excellent verbal/written communication (English + Urdu).</li><li>Familiarity with platforms like Bark.com, LinkedIn, or freelance marketplaces is a plus.</li></ul>Benefits:<ul><li>5-day workweek (Sat/Sun off).</li><li>Performance-based growth (reviews every 4 months).</li><li>Company-paid dinners, annual picnics, and events.</li><li>Competitive salary + incentives.</li></ul>Why Join Us?At Experts Communication, you&rsquo;ll work with a passionate team, sell cutting-edge design solutions, and grow your career in a fast-paced creative environment.Apply Now: https://expertscommunication.net/job-application?jt=Design-Sales-Specialist&amp;p=IndeedJob Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthWork Location: In person

Design Sales Executive-Front/Upsell

Jorofy Private Limited

We are looking for a dedicated and professional Customer Services Executive to join our team. As a Customer Services Executive, you will be the first point of contact for our customers, providing exceptional service, resolving inquiries, and ensuring a positive customer experience. If you have a passion for helping others and thrive in a fast-paced environment, we&rsquo;d love to hear from you.Responsibilities:<ul><li>Customer Inquiries: Respond to customer inquiries via phone, email, chat, or in person, providing timely and accurate information.</li><li>Issue Resolution: Handle customer complaints and issues with empathy, professionalism, and a focus on resolution.</li><li>Product Knowledge: Stay up-to-date with product knowledge to assist customers in making informed decisions and providing relevant solutions.</li><li>Order Management: Process orders, track shipments, and update customer records, ensuring smooth and efficient transactions.</li><li>Service Improvement: Identify recurring customer concerns and suggest improvements to the service process.</li><li>Customer Feedback: Gather customer feedback and communicate insights to the relevant departments to improve products, services, or processes.</li><li>Relationship Building: Build and maintain strong relationships with customers, ensuring they feel valued and heard.</li><li>Collaboration: Work closely with other departments such as sales, marketing, and logistics to ensure customer expectations are met.</li><li>Documentation: Accurately document customer interactions and maintain detailed records of issues and resolutions in the CRM system.</li></ul>Qualifications:<ul><li>Education: High school diploma or equivalent; a degree in Business, Communications, or a related field is a plus.</li><li>Experience: Minimum of 1-2 years of experience in customer service or a related role.</li><li>Skills:</li><li>Excellent communication skills, both written and verbal.</li><li>Strong problem-solving abilities and a customer-focused mindset.</li></ul>What We Offer:<ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and professional development.</li><li>A supportive and collaborative work environment.</li></ul>Location Shahr-e-faisal Karachi, PakistanJob type Full Time (Onsite) RotationalApply atcareers@siardigital.com sana.badar@siardigital.comJob Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthJob Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Gpo: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Services Specialist

ibex. Pakistan

<div>
 We are looking for some incredible people who can help us bring a change in the world of CX with their wit and customer-centric approach. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written communications and a positive attitude. This role requires you to be a keyboard whizz with intellect &ndash; the one who instantly comes up with solutions to deliver an outstanding customer experience.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
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 Excellent Written and Verbal English communication
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 Must have at least 40 WPM
 </li>
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 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
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 Medical Insurance &amp; OPD
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 Provident Fund with investment options
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 Leave Encashment
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 Annual leaves
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 On job training
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 Two days off in a week
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 Ergonomic furniture and infrastructure
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 Referral Rewards
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 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to Rs. 90,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist customers with their items purchased through the e-commerce website
 </li>
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 Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
 </li>
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 Maintain swift responses to customers through email and/or chat
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 Maintain a level of service through dealing with customers in a friendly, efficient, and an attentive manner
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 Document each customer query as well as the resulting solution
 </li>
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 Provide alternatives to products/items, which are not available on the e-commerce website
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 Follow standard processes and procedures when it comes to providing resolutions
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 Stay up to date with the latest updates on system information and process changes
 </li>
 <li>
 Able to deal with objections and handle customer pushbacks
 </li>
 </ul>
</div>

Job Title: Design Sales SpecialistCompany: Experts Communication Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM to 4:00 AM (Night Shift) Salary Range: PKR 100,000&ndash;200,000/month (based on experience) Contact: +92 317 7770002 | hr@expertscommunication.netAbout the Role:We&rsquo;re seeking a dynamic Design Sales Specialist with a proven track record in selling creative design services (web, graphic, UX/UI, Digital Marketing, SEO, Logo etc.). As our frontline sales champion, you'll convert leads into clients, build lasting relationshipsKey Responsibilities:<ul><li>Sales Strategy &amp; Execution:</li><li>Develop and implement strategies to achieve sales targets for design services.</li><li>Convert leads from platforms like Bark.com, Discord, SMM and other channels into closed deals.</li><li>Understand client needs and propose customized design solutions (websites, branding, etc.).</li><li>Maintain a strong pipeline with timely follow-ups and professional communication.</li><li>Performance &amp; Collaboration:</li><li>Monitor sales metrics, prepare reports, and refine approaches based on data.</li><li>Collaborate with designers and project managers to align client expectations.</li></ul>Requirements:<ul><li>2+ years of design/creative services sales experience (web, graphic, digital agencies preferred).</li><li>Proven success in front-end sales, lead conversion, and upselling.</li><li>Strong negotiation, closing, and consultative selling skills.</li><li>Ability to work night shifts and manage time effectively.</li><li>Excellent verbal/written communication (English + Urdu).</li><li>Familiarity with platforms like Bark.com, LinkedIn, or freelance marketplaces is a plus.</li></ul>Benefits:<ul><li>5-day workweek (Sat/Sun off).</li><li>Performance-based growth (reviews every 4 months).</li><li>Company-paid dinners, annual picnics, and events.</li><li>Competitive salary + incentives.</li></ul>Why Join Us?At Experts Communication, you&rsquo;ll work with a passionate team, sell cutting-edge design solutions, and grow your career in a fast-paced creative environment.Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthWork Location: In person

Design Sales Specialist

Job Title: Senior Design Sales ExecutiveCompany: Experts Communication Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM to 4:00 AM (Night Shift) Salary Range: PKR 100,000&ndash;200,000/month (based on experience) Apply Here: https://expertscommunication.net/jobapplication Contact: +92 317 7770002 | hr@expertscommunication.netAbout the Role:We&rsquo;re seeking a dynamic Design Sales Specialist with a proven track record in selling creative design services (web, graphic, UX/UI, Digital Marketing, SEO, Logo etc.). As our frontline sales champion, you'll convert leads into clients, build lasting relationshipsKey Responsibilities:<ul><li>Sales Strategy &amp; Execution:</li><li>Develop and implement strategies to achieve sales targets for design services.</li><li>Convert leads from platforms like Bark.com, Discord, SMM and other channels into closed deals.</li><li>Understand client needs and propose customized design solutions (websites, branding, etc.).</li><li>Maintain a strong pipeline with timely follow-ups and professional communication.</li><li>Performance &amp; Collaboration:</li><li>Monitor sales metrics, prepare reports, and refine approaches based on data.</li><li>Collaborate with designers and project managers to align client expectations.</li></ul>Requirements:<ul><li>2+ years of design/creative services sales experience (web, graphic, digital agencies preferred).</li><li>Proven success in front-end sales, lead conversion, and upselling.</li><li>Strong negotiation, closing, and consultative selling skills.</li><li>Ability to work night shifts and manage time effectively.</li><li>Excellent verbal/written communication (English + Urdu).</li><li>Familiarity with platforms like Bark.com, LinkedIn, or freelance marketplaces is a plus.</li></ul>Benefits:<ul><li>5-day workweek (Sat/Sun off).</li><li>Performance-based growth (reviews every 4 months).</li><li>Company-paid dinners, annual picnics, and events.</li><li>Competitive salary + incentives.</li></ul>Why Join Us?At Experts Communication, you&rsquo;ll work with a passionate team, sell cutting-edge design solutions, and grow your career in a fast-paced creative environment.Apply Now: https://expertscommunication.net/job-application?jt=Design-Sales-Specialist&amp;p=IndeedJob Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthWork Location: In person

Senior Design Sales Executive

Explore 995+ Client services specialist in Karachi this September. Find roles across top companies and apply now to boost your career.

995 client services specialist jobs IN Karachi

International customer services specialist

Client Services Representative

Design Sales Executive-Front/Upsell

Customer Services Specialist

Customer Services Specialist

Design Sales Specialist

Senior Design Sales Executive