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client services specialist

Aga Khan University

<div><div>Specialist, Service Delivery (Messaging) - (2500032D)</div><div><div> 
</div>Specialist, Messaging (Service Delivery)
Entity: Aga Khan University
Location: Karachi
Introduction to the Aga Khan University:
The Aga Khan University is a private, international university committed to international standards of excellence in teaching, research and service. Its teaching hospital, the Aga Khan University Hospital has been accredited by the prestigious Joint Commission International for achieving the highest international healthcare standards.
Job Role / Responsibilities:
Reporting to the Manager, Information Technology, you are expected to be a highly motivated and energetic individual to support our enterprise Microsoft Exchange email solution. You should possess migration and integration skills to determine coexistence and maintenance strategies and solutions between on-premise systems and the cloud. The skills to support such complex hybrid scenarios will be essential for this evolving role. You will work closely with multiple client/customers, vendors, partners, technical account managers; will provide the necessary support to ensure the infrastructure is performing optimally; establish standard policies, prepares support documentation, and provides training to team members. You will respond to service request and request fulfilment on a regular basis while managing project concurrently.
Specifically, you will be responsible to;
<ul><li>administering IT Messaging Systems - Effectively manage the performance and troubleshoot any issue that may arise in the existing IT Messaging Systems</li>
<li>design &amp; Implementing new Innovations - Identifying gaps in the existing IT operations environment and developing innovative solutions to enhance the system and presenting new ideas and solution to management to enhance the standard of IT services to the hospital and its user</li>
<li>communication and knowledge sharing amongst IT Staff</li>
<li>ensure self and team growth through Training</li></ul></div><div></div><div> 
<div></div>Eligibility Criteria / Requirements:
<ul><li>Bachelor&rsquo;s Degree in Computer Science/Engineering</li>
<li>MCSA, MCSE Messaging will be preferred</li>
<li>minimum 5 years relevant experience in the field of IT infrastructure and Systems</li>
<li>participated in a large-scale migration from MS Exchange 2010 to MS Exchange 2013 &amp; Office 365
</li><li>have strong hands-on experience on Microsoft windows, Failover Clusters, Active Directory, MS exchange 2010 &amp; 2013, Office 365, CentOS &amp; Red Hat Linux
</li><li>technical, Managerial, analytical, interpersonal and organization skills required</li>
<li>ability to communicate in an understandable, polite, and friendly manner, both written and verbal</li>
<li>ability to work well with others, as well as independently</li>
<li>strong organizational skills and ability to multi-task in a business environment</li>
<li>ability to establish and maintain effective relationships with co-workers and customers to gain their trust and respect</li>
<li>ability to professionally deal with difficult people or situations</li>
<li>ability to pick up technical concepts quickly and can learn new skills and knowledge</li>
<li>experience working within large and complex technical environments.
</li>
</ul></div><div></div><div>Primary Location: Pakistan</div><div>
Other Locations: Pakistan-Karachi</div><div>
Organisation: Aga Khan Hospital &amp; Medical College</div><div>
Employee Status: Regular</div><div>
Job Type: Standard</div><div>
Job Posting: 28/10/2025, 12:14:02 AM</div><div>
Closing Date: 11/11/2025, 12:59:00 PM</div></div>

Specialist, Service Delivery (Messaging)

ibex. Pakistan

<div>
 The Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolution to customers by performing a diagnosis of the issue while guiding customers through the claim filing process that gives them a resolution via phone call. The Support will also be assisting customers with other queries/concerns and providing an accurate resolution as per the defined processes. We are looking for people who have a flare in dealing with international customers, but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too!
 
 
 
 Qualifications
 
 
 
 Job Specifications
 
 
 <ul>
 <li>
 O Levels/Intermediate or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Why should you join us?
 
 
 
 
 Skills
 
 
 
 You want to work in a place where you can give your best effort and improve on your skills. You have empathy and can place yourself into the shoes of the people you interact with. You have a sense of humor, and know when it's appropriate to use it! You have superb verbal English communication skills with a U.S or UK accent. You are able to take your thoughts and put them together in an easy to understand language. You're able to convey your messages in a friendly, accurate, and jargon-free way. Other competencies we are looking for:
 
 
 <ul>
 <li>
 Critical Thinking
 </li>
 <li>
 Time Management
 </li>
 <li>
 Specialist Focus
 </li>
 <li>
 Organizing
 </li>
 <li>
 Priority Setting
 </li>
 <li>
 Problem Solving
 </li>
 <li>
 Professional Composure
 
 
 </li>
 </ul>
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual leaves
 </li>
 <li>
 On job training
 </li>
 <li>
 Two days off in a week
 </li>
 <li>
 Ergonomic furniture and infrastructure
 </li>
 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to Rs. 100,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 What You Can Expect After Applying?
 
 
 
 Once you've applied, sit back, and relax while we get to work on our side! You can expect to hear back from us within 3 working days. Our recruitment team will call you up on the provided contact number for initial screening. Good luck!
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide assistance to customers with the claim filing process, including approving and denying claims via phone call
 </li>
 <li>
 Maintain the highest level of service through dealing with customers in a friendly, efficient, and an attentive manner
 </li>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
 </li>
 <li>
 Maintain swift responses to customers through phone call
 </li>
 <li>
 Perform successful troubleshoot on customers&rsquo; products and provide accurate and efficient resolutions
 </li>
 <li>
 Explain to customers the complex technical concepts in a simple and easy-to-understand manner to provide troubleshooting help, which will assist them in following your guidance to resolve a technical issue
 </li>
 <li>
 Stay up to date by researching similar product symptoms to provide accurate solutions
 </li>
 <li>
 Ensure compliance with all company policies, procedures, and practices
 </li>
 </ul>
</div>

Customer Services Specialist

ibex

<div>
 
 
 Ibex
 
 , on behalf of one of its international clients, is seeking a highly motivated and skilled professional to join our team as a
 
 Client Service Representative &ndash; Human Resources Domain.
 
 The selected individual
 
 must be comfortable working in a night shift (onsite).
 
 This role offers an excellent opportunity to collaborate with a global organization and further develop your expertise in a dynamic and supportive environment.
 
 
 
 
 
 
 Job Summary
 
 
 
 
 
 
 We are looking for a customer-focused professional to deliver exceptional service to our clients. The successful candidate will be responsible for addressing client inquiries, efficiently resolving HR-related issues, and providing tailored product and service recommendations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Respond promptly and professionally to customer inquiries and concerns.
 </li>
 <li>
 Actively listen and apply problem-solving skills to resolve issues effectively.
 </li>
 <li>
 Maintain a courteous and composed demeanor in high-pressure situations.
 </li>
 <li>
 Provide and receive feedback to support continuous service improvement.
 </li>
 <li>
 Recommend products and services aligned with customer needs.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources or a related field.
 </li>
 <li>
 
 Outstanding verbal and written communication skills, with the ability to engage confidently with international clients.
 
 </li>
 <li>
 Proficiency in basic computer applications, including typing, email, and business software tools.
 </li>
 <li>
 Strong adaptability to changing situations and priorities.
 </li>
 <li>
 
 Excellent command of spoken and written English.
 
 </li>
 <li>
 
 Willingness and ability to work a night shift (onsite).
 
 </li>
 </ul>
 
 
</div>

Client Service Representative - Human Resources Domain

Kamsoft Technologies

Position: Sales Specialist (Female only) &ndash; Domestic Market (Pakistan)Location: Shahra-e-Faisal, Karachi, Pakistan Company: Kamsoft Technologies Shift Timings: 12:00 PM &ndash; 09:00 PM (Monday to Friday) Department: Sales &amp; Business DevelopmentAbout Kamsoft TechnologiesKamsoft Technologies is one of Pakistan&rsquo;s leading IT and creative service providers, empowering businesses with digital transformation, marketing, and technology solutions. As we continue to expand our footprint across the local (domestic) market, we&rsquo;re looking for a Sales Specialist who can promote our brand, build strong client relationships, and drive business growth within Pakistan.About the RoleWe&rsquo;re seeking a dynamic and well-spoken Sales Specialist to lead Kamsoft Technologies&rsquo; presence in the local market. The ideal candidate will be confident, fluent in English, and skilled in understanding client needs &mdash; especially within the technology or pharma sectors.Key Responsibilities<ul><li>Promote and represent Kamsoft Technologies&rsquo; services and brand in the local market.</li><li>Identify, approach, and engage potential corporate and SME clients.</li><li>Build and maintain long-term client relationships to drive repeat business.</li><li>Conduct market research and identify new business opportunities across industries.</li><li>Prepare and deliver sales presentations and proposals.</li><li>Meet and exceed monthly sales targets and KPIs.</li><li>Collaborate with marketing and operations teams to ensure client satisfaction and timely service delivery.</li><li>Keep up-to-date with industry trends and competitor offerings.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration (BBA Marketing preferred).</li><li>1&ndash;2 years of proven sales experience in the local/domestic market.</li><li>Knowledge of the pharma industry will be a strong plus.</li><li>Excellent communication skills &mdash; fluent in English is mandatory.</li><li>Smart personality with strong presentation and negotiation skills.</li><li>Self-driven, target-oriented, and confident in client-facing roles.</li><li>Ability to work independently and collaboratively within a team.</li></ul>What We Offer<ul><li>Competitive Salary + Performance-Based Incentives</li><li>Monthly Recognition &amp; Rewards for top performers</li><li>Medical Allowance</li><li>Provident Fund</li><li>Paid Annual Leaves</li><li>Professional growth opportunities within the Sales &amp; Marketing division</li><li>Collaborative and growth-oriented work environment</li></ul>Ready to take Kamsoft Technologies to new heights? Apply now by sending your CV to: sufian.shafiq@kamsoft.co or hr@kamsoft.co Use the subject line: &ldquo;Sales Specialist &ndash; Kamsoft Technologies&rdquo;Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Sales Specialist

Experts Communication

Job Title: Design Sales SpecialistCompany: Experts Communication Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM to 4:00 AM (Night Shift) Salary Range: PKR 100,000&ndash;200,000/month (based on experience) Contact: +92 317 7770002 | hr@expertscommunication.netAbout the Role:We&rsquo;re seeking a dynamic Design Sales Specialist with a proven track record in selling creative design services (web, graphic, UX/UI, Digital Marketing, SEO, Logo etc.). As our frontline sales champion, you'll convert leads into clients, build lasting relationshipsKey Responsibilities:<ul><li>Sales Strategy &amp; Execution:</li><li>Develop and implement strategies to achieve sales targets for design services.</li><li>Convert leads from platforms like Bark.com, Discord, SMM and other channels into closed deals.</li><li>Understand client needs and propose customized design solutions (websites, branding, etc.).</li><li>Maintain a strong pipeline with timely follow-ups and professional communication.</li><li>Performance &amp; Collaboration:</li><li>Monitor sales metrics, prepare reports, and refine approaches based on data.</li><li>Collaborate with designers and project managers to align client expectations.</li></ul>Requirements:<ul><li>2+ years of design/creative services sales experience (web, graphic, digital agencies preferred).</li><li>Proven success in front-end sales, lead conversion, and upselling.</li><li>Strong negotiation, closing, and consultative selling skills.</li><li>Ability to work night shifts and manage time effectively.</li><li>Excellent verbal/written communication (English + Urdu).</li><li>Familiarity with platforms like Bark.com, LinkedIn, or freelance marketplaces is a plus.</li></ul>Benefits:<ul><li>5-day workweek (Sat/Sun off).</li><li>Performance-based growth (reviews every 4 months).</li><li>Company-paid dinners, annual picnics, and events.</li><li>Competitive salary + incentives.</li></ul>Why Join Us?At Experts Communication, you&rsquo;ll work with a passionate team, sell cutting-edge design solutions, and grow your career in a fast-paced creative environment.Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthWork Location: In person

Design Sales Specialist

Job Title: Design Sales Executive-Front/UpsellCompany: Experts Communication Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM to 4:00 AM (Night Shift) Salary Range: PKR 100,000&ndash;200,000/month (based on experience) Apply Here: https://expertscommunication.net/jobapplication Contact: +92 317 7770002 | hr@expertscommunication.netAbout the Role:We&rsquo;re seeking a dynamic Design Sales Specialist with a proven track record in selling creative design services (web, graphic, UX/UI, Digital Marketing, SEO, Logo etc.). As our frontline sales champion, you'll convert leads into clients, build lasting relationshipsKey Responsibilities:<ul><li>Sales Strategy &amp; Execution:</li><li>Develop and implement strategies to achieve sales targets for design services.</li><li>Convert leads from platforms like Bark.com, Discord, SMM and other channels into closed deals.</li><li>Understand client needs and propose customized design solutions (websites, branding, etc.).</li><li>Maintain a strong pipeline with timely follow-ups and professional communication.</li><li>Performance &amp; Collaboration:</li><li>Monitor sales metrics, prepare reports, and refine approaches based on data.</li><li>Collaborate with designers and project managers to align client expectations.</li></ul>Requirements:<ul><li>2+ years of design/creative services sales experience (web, graphic, digital agencies preferred).</li><li>Proven success in front-end sales, lead conversion, and upselling.</li><li>Strong negotiation, closing, and consultative selling skills.</li><li>Ability to work night shifts and manage time effectively.</li><li>Excellent verbal/written communication (English + Urdu).</li><li>Familiarity with platforms like Bark.com, LinkedIn, or freelance marketplaces is a plus.</li></ul>Benefits:<ul><li>5-day workweek (Sat/Sun off).</li><li>Performance-based growth (reviews every 4 months).</li><li>Company-paid dinners, annual picnics, and events.</li><li>Competitive salary + incentives.</li></ul>Why Join Us?At Experts Communication, you&rsquo;ll work with a passionate team, sell cutting-edge design solutions, and grow your career in a fast-paced creative environment.Apply Now: https://expertscommunication.net/job-application?jt=Design-Sales-Specialist&amp;p=IndeedJob Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthWork Location: In person

Design Sales Closer-Front/Upsell

K Com Solutions Pvt. Ltd.

Full job description:Company: K Com Solutions Pvt. Ltd.Location: Office No. 7, 2nd Floor, Hina Center, Block-13-A, University Road, Gulshan-e-Iqbal, Karachi, Pakistan (Landmark: Champions Expo Building, next to Usmania Restaurant, Opposite to Expo Center)About UsKCom Solutions Pvt. Ltd. is a fast-growing digital services company specializing in web development, design, and marketing solutions for international clients. We are currently seeking a proficient Online Bidding Specialist (Bark Bidder) to join our energetic team and help expand our global client base through various online platforms.Key Responsibilities&middot; Submit high-quality bids on Bark.com, Upwork, Fiverr, and other freelance portals.&middot; Identify and pursue potential leads for web, app, and digital marketing projects.&middot; Communicate professionally with clients to understand their project needs.&middot; Prepare persuasive and customized proposals to win projects.&middot; Collaborate with internal teams to gather information for accurate bidding.&middot; Maintain and regularly update company profiles on all bidding platforms.&middot; Analyze bidding performance to refine and improve success rates.&middot; Attend online meetings with clients when required.&middot; Provide regular reports on bidding results, conversions, and revenue generated.Requirements&middot; 1&ndash;2 years of proven experience in online bidding (Bark, Upwork, Fiverr, etc.).&middot; Demonstrated success in winning projects and meeting revenue targets.&middot; Excellent English communication and proposal writing skills.&middot; Strong understanding of IT, web design, and marketing services.&middot; Self-motivated, detail-oriented, and able to work independently during the night shift.&middot; Ability to manage multiple bids and client communications simultaneously.What We Offer&middot; Competitive salary + performance-based bonuses.&middot; Friendly and collaborative work environment.&middot; Fixed weekends off (Saturday &amp; Sunday).&middot; Excellent career growth opportunities in a fast-paced digital company.Job Details&middot; Job Type: Full-TimeShift Timing: 08:00 PM &ndash; 05:00 AM (Monday to Friday) Days Off: Saturday &amp; SundayApply Now &ndash; Don&rsquo;t Miss Out!If you are a motivated bidding specialist who enjoys building client relationships and securing new projects, we&rsquo;d love to hear from you.KCom Solutions Pvt. Ltd. &ndash; Drive your career forward with us!Job Types: Full-time, FresherPay: From Rs35,000.00 per monthWork Location: In person

Online Bidding Specialist / Bark Bidder - Night Shift

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