consultant

customer support manager Jobs in Mangaluru

customer support manager

associate consultant

client data analyst

client operations delivery analyst Jobs in Mangaluru

client operations delivery analyst

client servicing consultant

MullenLowe Lintas Group

<div>
 
 
 About the Company:
 
 
 
 MullenLowe Lintas is one of India&rsquo;s leading creative agencies and part of the global MullenLowe Group network. Known for its strategic thinking and creative excellence, the agency partners with some of the country&rsquo;s most loved brands building impactful, culture-shaping campaigns that drive business results.
 
 
 
 
 
 
 About the Role:
 
 
 
 We are looking for a dynamic and proactive Servicing professional to join our team on an onsite-freelance basis. The ideal candidate will be responsible for managing client relationships, ensuring seamless coordination between internal teams, and delivering high-quality work within deadlines.
 
 
 
 
 
 
 Contract Duration: 6 months
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Serve as the main point of contact between the client and internal teams (creative, strategy, production).
 </li>
 <li>
 Understand and interpret client briefs, ensuring clear communication and effective execution.
 </li>
 <li>
 Coordinate with cross-functional teams to manage campaigns from concept to delivery.
 </li>
 <li>
 Monitor project timelines, deliverables, and budgets.
 </li>
 <li>
 Prepare and present campaign reports, status updates, and performance evaluations.
 </li>
 <li>
 Build and maintain strong client relationships, ensuring client satisfaction and retention.
 </li>
 <li>
 Support in brainstorming sessions and contribute to creative discussions.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 2-6 years of relevant experience in Account Management / Client Servicing.
 </li>
 <li>
 Strong understanding of advertising processes and campaign management.
 </li>
 <li>
 Excellent communication, presentation, and coordination skills.
 </li>
 <li>
 Ability to multitask and manage multiple campaigns simultaneously.
 </li>
 <li>
 Proactive, detail-oriented, and a team player with a problem-solving attitude.
 </li>
 <li>
 Must be available to work from the Bangalore office.
 </li>
 <li>
 Immediate joiners preferred.
 </li>
 </ul>
</div>

Client Servicing Consultant

Squadra Media

<div>
 
 
 About the Company
 
 
 
 Squadra Media is a fast-growing digital marketing agency that blends creativity with technology to deliver top-notch solutions for global brands.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 We are looking for an experienced Account / Social Media Lead to manage client relationships, oversee social media strategies, and drive campaign success. The ideal candidate has a strong background in digital marketing, client servicing, and social media management.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 
 Own Client Relationships
 
 &ndash; Be the go-to expert, ensuring seamless communication and strategic growth.
 </li>
 <li>
 
 Lead Social Media Excellence
 
 &ndash; Develop and execute cutting-edge social media strategies across platforms.
 </li>
 <li>
 
 Drive Campaign Performance
 
 &ndash; Oversee execution, track key metrics, and optimize for maximum impact.
 </li>
 <li>
 
 Collaborate &amp; Innovate
 
 &ndash; Work closely with creative, media, and strategy teams to craft powerful digital narratives.
 </li>
 <li>
 
 Spot Growth Opportunities
 
 &ndash; Identify ways to scale accounts, enhance engagement, and boost ROI.
 </li>
 <li>
 
 Stay Ahead of Trends
 
 &ndash; Bring fresh, innovative ideas to keep brands ahead of the digital curve.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Proven 3+ experience in client servicing, account management, or social media marketing at a digital agency.
 </li>
 <li>
 Strong understanding of paid &amp; organic social media, content strategy, and performance marketing.
 </li>
 <li>
 Exceptional communication, analytical, and problem-solving skills.
 </li>
 <li>
 Ability to manage multiple accounts in a dynamic, fast-paced environment.
 </li>
 <li>
 Proficiency in project management tools and performance analytics.
 </li>
 </ul>
 
 
</div>

Account Lead

IndusInd Bank

<div>
 
 Key Account Managers are responsible for acquiring new customers, increasing bank&rsquo;s liability base, servicing walk-in-customers and covering all the needs of the mapped clients
 
 
 &nbsp;
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 To acquire new clients through leads and family accounts grouping
 </li>
 <li>
 To grow the liability base (CASAFD) of the bank by deepening relationships of mapped customer base
 </li>
 <li>
 To sell bank and third party products like LI, GI, Home Loans, Credit Cards, and Personal Loans etc.
 </li>
 <li>
 To service clients covering all their banking needs including bank/3rd party products
 </li>
 <li>
 To meet / call mapped clients for client servicing needs and new products cross sell
 </li>
 <li>
 To actively participate in driving campaigns conducted across liability and other products
 </li>
 <li>
 To conform to processes of the bank and have a high focus on compliance
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Graduate / Post Graduate, preferred exposure to financial subjects
 </li>
 <li>
 2 years of relevant work experience in the banking / financial services / insurance organisations
 </li>
 <li>
 1 year relevant experience in the financial sector
 </li>
 </ul>
 
 
 
 
 
 Additional requirements:
 
 
 
  Valid AMFI / IRDA Certifications
 
 
  Candidate with experience working in an sales based incentive role, will be preferred
 
 
 
 
 
 
 Desired Behavioural / Functional Traits
 
 
 <ul>
 <li>
 Knowledge of Banking products and processes
 </li>
 <li>
 Strong Relationship Management skills. (Candidates with existing set of customers are preferred)
 </li>
 <li>
 Multi-tasking with crisis management capabilities
 </li>
 <li>
 Effective communication &amp; interpersonal skills
 </li>
 <li>
 Ability to adapt to change in a fast growing franchise
 </li>
 <li>
 Ability to maintain/attract long lasting client relationships.
 </li>
 </ul>
</div>

Key Account Manager

<div>
 
 
 About the Company
 
 
 
 Squadra Media is a fast-growing digital marketing agency that blends creativity with technology to deliver top-notch solutions for global brands.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 We are seeking a proactive and client-focused Account Manager to serve as the main point of contact for our clients. You&rsquo;ll be responsible for managing client relationships, overseeing campaign performance, and ensuring timely delivery of services.
 
 
 
 
 
 
 Responsibilities
 
 :
 
 <ul>
 <li>
 Manage day-to-day client communication and service delivery
 </li>
 <li>
 Plan and implement digital and social media strategies
 </li>
 <li>
 Track campaign performance and generate insights
 </li>
 <li>
 Coordinate with internal teams to ensure timely execution
 </li>
 <li>
 Present reports, decks, and creative strategies to clients
 </li>
 <li>
 Serve as the primary point of contact for assigned clients
 </li>
 <li>
 Understand client objectives and translate them into actionable social and digital strategies
 </li>
 <li>
 Plan, schedule, and oversee content calendars across social media platforms
 </li>
 <li>
 Coordinate with creative, media, and content teams to deliver on-brand, on-time campaigns
 </li>
 <li>
 Analyze performance metrics and prepare insightful reports
 </li>
 <li>
 Present strategy decks, performance reviews, and creative concepts to clients
 </li>
 <li>
 Proactively manage expectations, timelines, and deliverables.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 :
 
 <ul>
 <li>
 6months to 1year experience in client servicing/account management and social media handling in Digital Agency would be preferred.
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 :
 
 <ul>
 <li>
 Strong knowledge of platforms like Meta, Instagram etc.
 </li>
 <li>
 Excellent communication, multitasking, and organizational skills
 </li>
 </ul>
 
 
</div>

Social Media Manager

ShareChat

<div>
 
 
 Who are we, and What do we do?
 
 
 
 
 
 
 
 ShareChat (
 
 https://sharechat.com/about) is India's largest homegrown social media company, with 200+ million monthly active users across all its platforms including Moj, a leading short video app which was launched in a record 30 hours. Founded in October 2015, with a vision of building an inclusive community that encourages &amp; empowers each individual to share their unique journey and valuable experiences with confidence.
 
 
 
 
 
 We are spearheading India's internet revolution by building products through world-class AI &amp; tech to evangelize the content ecosystem for India in regional languages.
 
 
 
 
 
 We believe in complete ownership of problem-solving while committing to speed and integrity in everything we do. We place the utmost importance on user empathy &amp; strive to work towards creating a world-class experience for them every day. Join us to drive how the next billion users will interact on the internet!
 
 
 
 
 
 
 
 
 
 What is Brand Studio?
 
 
 
 A specialised content revenue hub creating bespoke solutions that helps brands 'take their story&rsquo; to our audiences in their own language, leveraging the power of our Moj influencers and tech capabilities.
 
 
 
 
 
 What does the team do? This team marries popculture trends, platform insights and creative innovation to deliver brand objectives using the power of influencers, technology &amp; innovations on the network platforms. The brand studio team is responsible for growing content revenue, creative mandate &amp; campaign execution - a turn key solutions partner for brands.
 
 
 
 
 
 
 What will you do ?
 
 
 
 As a 'Creative Strategist', you will be responsible for driving the 'Creative' mandate to ensure success of brand campaigns . Conceptualisation / ideation will be of top-most priority, based on brands problem statement / objective you will be crafting a 'Content Strategy' that will further drill down into influencer scripts / copywriting, video tonality, design elements etc. all that is needed to create a path-breaking campaign.
 
 
 
 
 <ol>
 <li>
 Your primary goal will be to foster strong relationships with clients and ensure campaign success
 </li>
 <li>
 You will be responsible for ensuring exceptional service delivery to our clients
 </li>
 <li>
 Build and maintain strong client relationships, serving as the main point of contact for client inquiries, requests, and issue resolution.
 </li>
 <li>
 Actively engage with clients to understand their needs, objectives, and challenges, providing proactive , customized &amp; innovative solutions
 </li>
 <li>
 Will have to execute brand campaigns and work with cross functional teams
 </li>
 <li>
 Participate in client meetings, presentations, and proposals to showcase our capabilities and win new business
 </li>
 <li>
 Analyze data and metrics to identify trends, patterns, and areas for improvement
 </li>
 <li>
 Work with influencers and brief them on campaign requirements / video expectations
 </li>
 </ol>
 
 
 
 
 Your creative ability and flair for content needs to stand out &amp; thus, we are seeking a highly skilled and experienced candidate for the brand solution role to join our team
 
 
 
 
 
 
 Who you are ?
 
 
 <ol>
 <li>
 Bachelor's degree in marketing, or a related field
 </li>
 <li>
 Proven experience (2-3 + years) in influencer marketing and client servicing or account management
 </li>
 <li>
 Excellent communication and interpersonal skills to build rapport and trust with clients and internal stakeholders
 </li>
 <li>
 In-depth knowledge of the industry, influencer marketing, market trends, and client servicing best practices
 </li>
 <li>
 Strong problem-solving and negotiation skills, with the ability to address and resolve conflicts effectively
 </li>
 <li>
 Proficient in using reporting tools, and MS Office suite
 </li>
 <li>
 Ability to thrive in a fast-paced and dynamic environment, managing multiple priorities simultaneously
 </li>
 </ol>
 
 
 
 
 
 Where you'll be:
 
 
 
 Bangalore, Mumbai or Gurgaon (Hybrid)
 
</div>

Strategist - Brand Studio (Contract role)

SRV Media

<div>
 
 
 Company:
 
 SRV Media &ndash; Integrated Digital Marketing Agency
 
 
 
 
 
 Role Summary
 
 
 The Brand Manager at SRV Media will own
 
 brand strategy, positioning, storytelling, and consistency
 
 across clients and internal properties. This role sits at the intersection of
 
 strategy, creativity, content, and performance
 
 , ensuring brands don&rsquo;t just look good&mdash;but grow.
 
 
 You&rsquo;ll work closely with
 
 creative, performance marketing, social media, design, and client servicing teams
 
 to translate business goals into strong brand narratives and campaigns.
 
 
 
 
 
 Key Responsibilities
 
 
 
 Brand Strategy &amp; Positioning
 
 
 <ul>
 <li>
 Develop end-to-end brand strategies (identity, tone, messaging, communication frameworks)
 </li>
 <li>
 Define brand purpose, value propositions, and differentiation for clients
 </li>
 <li>
 Conduct brand audits, competitor analysis, and consumer insights
 </li>
 </ul>
 
 
 Campaign Planning &amp; Execution
 
 
 <ul>
 <li>
 Lead brand-led campaigns across digital platforms (social, content, video, influencer, performance-led branding)
 </li>
 <li>
 Collaborate with creative teams to ensure brand consistency across all touchpoints
 </li>
 <li>
 Translate brand strategy into actionable briefs for designers, copywriters, and media teams
 </li>
 </ul>
 
 
 Content &amp; Communication
 
 
 <ul>
 <li>
 Own brand voice and messaging guidelines
 </li>
 <li>
 Review and guide content for websites, social media, ads, and offline collaterals
 </li>
 <li>
 Ensure storytelling aligns with platform behavior and audience psychology
 </li>
 </ul>
 
 
 Client &amp; Stakeholder Management
 
 
 <ul>
 <li>
 Act as the brand strategy SPOC for assigned clients
 </li>
 <li>
 Present brand ideas, campaigns, and performance insights to clients
 </li>
 <li>
 Align client business objectives with long-term brand growth
 </li>
 </ul>
 
 
 Performance-Driven Branding
 
 
 <ul>
 <li>
 Work closely with performance teams to ensure branding and ROI are aligned
 </li>
 <li>
 Track brand KPIs: awareness, recall, engagement, share of voice, sentiment
 </li>
 <li>
 Use insights and data to refine brand strategy continuously
 </li>
 </ul>
 
 
 
 
 Required Skills &amp; Experience
 
 <ul>
 <li>
 3&ndash;7 years of experience in
 
 Brand Management / Brand Strategy / Agency environment
 
 </li>
 <li>
 Strong understanding of
 
 digital marketing, social media, and content ecosystems
 
 </li>
 <li>
 Experience working with
 
 creative teams and performance marketers
 
 </li>
 <li>
 Excellent communication, presentation, and storytelling skills
 </li>
 <li>
 Ability to think
 
 strategically and execute tactically
 
 </li>
 <li>
 Prior experience in a
 
 digital agency
 
 is a strong plus
 </li>
 </ul>
 
 
 
 
 Preferred Background
 
 <ul>
 <li>
 Experience handling
 
 multiple brands or clients simultaneously
 
 </li>
 <li>
 Exposure to industries like
 
 education, e-commerce, fintech, D2C, or services
 
 </li>
 <li>
 Understanding of
 
 consumer psychology and cultural trends
 
 </li>
 <li>
 Hands-on mindset (you&rsquo;re not just a deck-maker)
 </li>
 </ul>
 
 
</div>

Brand Manager

Wipro

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 
 The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements &amp; functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client &amp; practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions.
 
 &nbsp;
 
 ͏
 
 
 Do
 
 
 <ul>
 <li>
 Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting &amp; Client Partners.&nbsp;
 </li>
 <li>
 Develops, assesses, and validates a client&Atilde;&cent;&Acirc;&euro;&Acirc;&trade;s business strategy, including industry and competitive positioning and strategic direction
 </li>
 <li>
 Develops solutions and services to suit client&Atilde;&cent;&Acirc;&euro;&Acirc;&trade;s business strategy
 </li>
 <li>
 Estimates scope and liability for delivery of the end product/solution
 </li>
 <li>
 Seeks opportunities to develop revenue in existing and new areas
 </li>
 <li>
 Leads an engagement and oversees others&Atilde;&cent;&Acirc;&euro;&Acirc;&trade; contributions at a customer end, such that customer expectations are met or exceeded.&nbsp;
 </li>
 <li>
 Drives Proposal creation and presales activities for the engagement; new accounts
 </li>
 <li>
 Contributes towards the development of practice policies, procedures, frameworks etc.&nbsp;
 </li>
 <li>
 Guides less experienced team members in delivering solutions.
 </li>
 <li>
 Leads efforts &nbsp;towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse
 </li>
 <li>
 Creates reusable IP from managed projects
 </li>
 </ul>
 ͏ ͏ ͏
 
 
 
 &nbsp;
 
 
 Experience: 3-5 Years
 
 .
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
</div>

Domain Consultant L1

Explore 144+ Client servicing consultant in Mangaluru this January. Find roles across top companies and apply now to boost your career.