sales manager

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customer service representative Jobs in Dubai

customer service representative

sales account manager

client servicing manager

Webcontxt India Pvt. Ltd

About the OpportunityWe are a dynamic player in the event technology sector, specializing in creating engaging andimmersive event experiences through innovative tech solutions. Operating on-site in India, weare committed to providing exceptional client servicing and cutting-edge event solutions that setindustry benchmarks.Role &amp; Responsibilities&#9679; Manage end-to-end client relationships by understanding client needs and translatingthem into actionable event strategies related to Exhibitions, Conferences etc.&#9679; Coordinate with cross-functional teams including technical, production, and creative toensure timely delivery of event solutions.&#9679; Oversee the planning and execution of events, ensuring all technical aspects align withclient expectations and industry standards.&#9679; Serve as the primary point of contact for clients, addressing queries and resolving issuespromptly.&#9679; Monitor event progress, gather feedback, and develop actionable insights to drivecontinuous improvement in service delivery.&#9679; Maintain comprehensive reports and documentation on client interactions and eventoutcomes.Skills &amp; Qualifications&#9679; Must-Have: Proven experience in client servicing and account management within theevent technology, Exhibitions, Conferences or related industry.&#9679; Must-Have: Strong interpersonal and communication skills with a knack for buildinglasting client relationships.&#9679; Must-Have: Ability to manage multiple projects simultaneously and coordinateeffectively with diverse teams.&#9679; Preferred: Experience in planning and executing events or large-scale projects, with anunderstanding of event tech software and solutions.&#9679; Preferred: Demonstrated problem-solving skills with an analytical mindset and attentionto detail.&#9679; Preferred: Familiarity with client feedback systems and performance metrics to driveservice improvements.Job Type: Full-timePay: AED8,000.00 - AED10,000.00 per monthApplication Question(s):<ul><li>What is your current CTC?</li><li>What is your expected CTC?</li><li>Have you managed big complex projects with complex user journeys before?</li></ul>Experience:<ul><li>Client Management: 1 year (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Client Servicing Manager

TLB Business Advisory Services

Please note: This is NOT a Finance or Accounting role. This is a Client Servicing position in a Creative Advertising Agency.We&rsquo;re Hiring: Account Manager &ndash; Automotive Brands Client Servicing Role &ndash; Creative Advertising Agency (Not Finance)Location: Dubai Starting Salary: AED 15,000/monthOur client &mdash; a dynamic and fast-paced creative advertising agency based in Dubai &mdash; is on the lookout for an Account Manager - Automotive to oversee one or more automotive brands. The successful candidate will serve as the primary day-to-day contact for clients, ensuring smooth execution of campaigns while driving strong results and client satisfaction.Key Responsibilities<ul><li>Manage day-to-day client communication and relationship.</li><li>Lead the development and execution of marketing campaigns (influencer, activations, always-on, tactical).</li><li>Coordinate with internal creative, media, production, and digital teams.</li><li>Oversee account deliverables, timelines, and budgets from start to finish.</li><li>Track campaign performance and prepare regular reports.</li><li>Monitor market trends, competitors, and identify growth opportunities.</li><li>Proactively seek upselling and cross-selling opportunities.</li></ul>Requirements<ul><li>Minimum 5 years&rsquo; experience in account management</li><li>Automotive industry experience is mandatory (Chinese automotive brand experience is a plus).</li><li>Strong background in campaign development and execution.</li><li>Excellent project management, leadership, and client-facing skills.</li><li>Ability to thrive in a fast-paced, collaborative environment.</li></ul>How to Apply: Please send your CV to hr@icon-ad.com with the subject line: Account Manager &ndash; Automotive.Please note that only shortlisted candidates will be contacted.Job Type: Full-timePay: From AED15,000.00 per monthExperience:<ul><li>agency side handling government account: 3 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Account Manager - Client Servicing - Automotive

Marketing Account Manager - Client Servicing

Meraki Group

<div>Job Summary:
Meraki Developers is seeking a seasoned and proactive CRM Manager to lead and manage post-sales operations, client servicing, legal coordination, and collections for our real estate developments in Dubai. The ideal candidate must bring in-depth experience in Dubai&rsquo;s real estate sector, understand local regulations (DLD, RERA), and demonstrate proficiency in platforms like Bitrix or similar CRM systems. This role is pivotal in ensuring a premium customer journey from booking to handover.
Key Responsibilities:
Team Management &amp; Operations<ul>
<li>Lead, train, and supervise a team of CRM executives to ensure high-quality customer engagement.</li>
<li>Assign responsibilities, monitor performance, and implement best practices to streamline client interactions.</li>
<li>Drive productivity through regular performance reviews and coaching sessions.</li>
</ul>Client Relationship Management<ul>
<li>Serve as the escalation point for premium clients post-booking.</li>
<li>Ensure timely, professional, and personalized responses to client queries, concerns, and service requests.</li>
<li>Maintain high standards of client satisfaction throughout the customer lifecycle.</li>
</ul>Post-Sales Operations<ul>
<li>Manage complete post-sales processes: welcome calls, documentation, payment plan coordination, agreement execution, and handover preparation.</li>
<li>Collaborate closely with Sales, Projects, Finance, and Legal teams to ensure seamless post-sales operations and timely possessions.</li>
</ul>Legal Coordination &amp; Documentation<ul>
<li>Oversee the accurate and timely generation of client documents (Allotment Letters, SPAs, Receipts, etc.).</li>
<li>Coordinate with the Legal team on Dubai-specific regulations, including RERA compliance and DLD requirements.</li>
<li>Address and resolve client legal queries in coordination with the legal department.</li>
</ul>Collections &amp; Payment Follow-Ups<ul>
<li>Ensure timely collections as per agreed payment schedules.</li>
<li>Proactively follow up on overdue payments and manage defaulter escalation protocols.</li>
<li>Prepare regular collection reports and MIS for management visibility.</li>
</ul>Handover &amp; Possession<ul>
<li>Manage the end-to-end handover process in coordination with engineering and facility teams.</li>
<li>Schedule pre-possession inspections, ensure snag list resolution, and arrange handover appointments.</li>
<li>Maintain complete possession documentation and client feedback reports.</li> 
</ul> 
Requirements
Key Skills &amp; Competencies:<ul>
<li>Proven leadership and team management skills.</li>
<li>Strong communication (verbal &amp; written) and client servicing capabilities.</li>
<li>In-depth knowledge of Dubai real estate post-sales processes, RERA, and DLD compliance.</li>
<li>Hands-on experience with Bitrix CRM or similar real estate CRM platforms.</li>
<li>Exceptional organizational, documentation, and follow-up skills.</li>
<li>Strong analytical mindset with proficiency in reporting tools (Excel, dashboards).</li>
</ul>Qualifications:<ul>
<li>Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Marketing, or related field.</li>
<li>6&ndash;10 years of CRM experience in real estate; Dubai real estate development experience is mandatory.</li>
<li>Experience in managing collections, legal documentation, and team operations is essential.</li>
</ul>Preferred Industry Experience:<ul>
<li>Residential or commercial real estate developers in Dubai.</li>
<li>Exposure to mid-to-high ticket property segments.</li>
<li>Familiarity with the Dubai Land Department (DLD), RERA processes, and client documentation norms in the UAE.</li></ul></div>

CRM Manager

VIBRAND 360

<ul><li>Act as the primary point of contact between clients and the agency.</li><li>Understand client requirements and translate them into clear briefs for the creative and marketing teams.</li><li>Build and maintain strong, long-term client relationships.</li><li>Coordinate with internal teams (creative, design, digital, production, etc.) to ensure timely delivery of campaigns.</li><li>Prepare proposals, quotations, and presentations for clients.</li><li>Monitor ongoing campaigns to ensure they meet client objectives and brand guidelines.</li><li>Handle client feedback, resolve issues, and ensure high satisfaction levels.</li><li>Stay updated on industry trends, competitor activities, and market opportunities.</li><li>Assist in developing strategies to grow client accounts and upsell services.</li><li>Maintain accurate records of meetings, reports, and project timelines.</li><li>Strong communication, presentation, and interpersonal skills.</li><li>Ability to manage multiple projects under tight deadlines.</li><li>Good organizational and problem-solving abilities.</li><li>Proficiency in MS Office (Word, PowerPoint, Excel).</li><li>Prior experience in client servicing or advertising agency is a plus.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Client Service Executive

Renie tech

About Us:Renie Tech is a Greentech company in the UAE, specializing in smart waste management solutions. Our Renie Smart Bins leverage IoT technology to optimize waste collection, track environmental impact, and promote sustainability. Join our team to help us redefine recycling and sustainability in the UAE.Job Description:We are looking for an experienced Service Manager to lead the Renie Smart Bin placement and servicing team, ensuring smooth delivery, installation, and maintenance of Renie Smart Bins. You will oversee team operations, coordinate field activities, and ensure the highest service quality for our clients.Responsibilities:<ul><li>Lead, mentor, and manage the bin placement and servicing team.</li><li>Plan, coordinate, and monitor installation and servicing schedules.</li><li>Ensure compliance with safety, quality, and operational standards.</li><li>Collaborate with internal teams and external partners to ensure seamless service delivery.</li><li>Track team performance, implement process improvements, and provide coaching to enhance efficiency.</li></ul>Requirements:<ul><li>3&ndash;7 years of experience in service operations, field management, or team leadership.</li><li>Proven ability to lead and motivate field service teams.</li><li>Strong organizational and planning skills.</li><li>Excellent communication and problem-solving abilities.</li></ul>Why Join Us:<ul><li>Lead a mission-driven team in a fast-growing Greentech company.</li><li>Work in a collaborative and innovative environment.</li><li>Opportunity to directly impact operational excellence and client satisfaction.</li></ul>Job Type: Full-timePay: AED7,500.00 - AED12,000.00 per month

Service Manager

LIKHA

The Role
 Client Servicing Executive – Promotional Marketing About the Role We are seeking a dedicated and detail-oriented Client Servicing Executive to join our promotional marketing team. This role is responsible for managing client relationships, driving sales enquiries, understanding requirements, sourcing promotional products and services, coordinating with vendors, and ensuring seamless delivery. The ideal candidate will possess strong communication skills, a customer-first mindset, and the ability to manage multiple stakeholders efficiently. Key Responsibilities - Act as the primary point of contact for clients in the promotional marketing items category. - Generate and follow up on sales enquiries to support business growth. - Understand client requirements and provide the most suitable promotional products and services. - Source, evaluate, and manage vendors for procurement of marketing merchandise. - Oversee end-to-end project execution, ensuring timely, cost-effective, and quality delivery. - Maintain strong client relationships, ensuring repeat business and long-term partnerships. - Prepare reports and updates on client servicing activities and project outcomes. What We Offer - Competitive compensation and performance-based incentives. - Opportunities for growth in the promotional marketing industry. - A collaborative and professional work environment. - Exposure to diverse industries and corporate clients.
 
Requirements
 <ul>
<li>Bachelor’s degree in Business Administration, Marketing, or a related field- — candidates from premier universities will be preferred. - 1–3 years of experience in client servicing, sales coordination, or account management, preferably in promotional products or marketing solutions. - Strong knowledge of promotional merchandise, corporate gifting, and marketing collateral is an advantage. - Proven ability to manage both client accounts and vendor relationships. - Excellent organizational, multitasking, and problem-solving abilities. - Strong verbal and written communication skills. - Proficiency in MS Office / Google Workspace; experience with CRM tools is an advantage. - Familiarity with design and presentation tools such as Adobe Illustrator, Adobe Express, and Canva.</li>
</ul>
About the company
 "Likha" embodies the essence of "creation"channeling passion and creativity to bring something new and meaningful to life. We firmly believe that this combination of drive and innovation powers success in today's competitive world. At Likha, our craftsmanship seamlessly blends strategy, execution, and results, giving our clients a refreshing perspective.

Client Servicing Executive

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