client success manager

Saqan

About Saqan:Saqan is an innovative Real Estate Web Builder and SaaS CRM platform that empowers real estate professionals to build stunning websites, manage client relationships, and streamline property management processes with ease. We are expanding our team and looking for a driven and client-focused Technical Sales &amp; Client Success Manager to join us in Dubai.About the RoleWe are seeking a Software Sales Executive / Pre-Sales Consultant with strong knowledge of digital tools preferably in the real estate industry. Your goal is to drive new sales, deliver compelling demos, and customise solutions based on client needs. Experience selling CRM, SaaS, or digital marketing solutions is highly preferred.Must-Have Skills:<ul><li>Proven SaaS / Software Sales experience &mdash; preferably in CRM, marketing automation, or real estate solutions</li><li>Strong understanding of real estate workflows (lead management, listings, portals, sales teams, etc.)</li><li>Own the full sales cycle &mdash; from lead qualification to closing</li><li>Prepare proposals, RFP responses, and upsell opportunities</li><li>Provide market feedback to product and marketing teams</li></ul>Compensation Structure<ul><li>Basic Salary: Competitive fixed base</li><li>Commission: Tiered commission structure based on monthly sales performance</li></ul>Job Type: Full-time

Head of Sales - Saqan.ae - Real Estate Platform

Property Monitor

<div>
 
 Property Monitor is the UAE's leading real estate technology and market intelligence platform, recently acquired by Dubizzle Group. At Property Monitor, we empower developers, brokers, investors, and property professionals with authoritative data and powerful analytics, enabling them to make faster, smarter, and more informed decisions.
 
 
 As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As the Inside Sales Account Manager, you will play a dual role in driving revenue while ensuring a smooth onboarding and operational experience for clients. You will combine proactive sales activity with strong administrative and coordination responsibilities, managing both the commercial relationship and the backend processes required to successfully onboard, support and retain client accounts. Acting as a key point of contact for customers, you will have to move fluidly between sales, account management and operational tasks, ensuring clients are effectively onboarded, supported and engaged throughout their lifecycle.
 
 
 
 In this role, you will:
 
 
 
 
 Sales &amp; Business Development:
 
 
 <ul>
 <ul>
 <li>
 Proactively engage existing and potential clients via phone, email and digital channels to generate new business and grow existing accounts
 </li>
 <li>
 Manage a pipeline of prospects and opportunities, contributing to monthly and quarterly revenue targets
 </li>
 <li>
 Identify upsell and cross-sell opportunities across products and services
 </li>
 <li>
 Maintain regular communication with clients to understand their needs and ensure strong account relationships
 </li>
 </ul>
 </ul>
 
 
 Account Management &amp; Client Success:
 
 
 <ul>
 <ul>
 <li>
 Act as the primary point of contact for assigned accounts, ensuring a high-quality client experience
 </li>
 <li>
 Conduct onboarding sessions and training to ensure clients understand and fully utilise the platform or service
 </li>
 <li>
 Provide ongoing performance reviews, insights and support to maximise client value and retention
 </li>
 <li>
 Re-engage inactive or lapsed accounts to drive renewed usage and revenue
 </li>
 </ul>
 </ul>
 
 
 Operational &amp; Administrative Support:
 
 
 <ul>
 <ul>
 <li>
 Manage backend interfaces and internal systems to support client onboarding, account setup and service activation
 </li>
 <li>
 Maintain accurate records of client interactions, sales activity and onboarding progress within CRM and internal systems
 </li>
 <li>
 Coordinate onboarding processes, documentation and account configuration to ensure smooth client activation
 </li>
 <li>
 Support in preparing reports, dashboards and account updates to track client engagement and performance
 </li>
 <li>
 Work alongside the administration team to provide cover and operational support where required
 </li>
 <li>
 Assist with wider administrative processes to ensure continuity of service across the team
 </li>
 <li>
 Liaise with internal teams, including finance, marketing, support and product to resolve client queries and operational requirements
 
 
 </li>
 </ul>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <ul>
 <li>
 Bachelor's degree in Business Administration
 </li>
 <li>
 
 Valid car and driving licence.
 
 </li>
 <li>
 1-3 years of experience as a sales consultant in the Real Estate or similar fields
 </li>
 <li>
 Experience in Online Marketplaces is a plus
 </li>
 <li>
 Basic knowledge of sales processes;
 </li>
 <li>
 Highly computer literate and online savvy;
 </li>
 <li>
 Proficient in Microsoft Excel and PowerPoint
 </li>
 <li>
 Excellent communication and negotiation skills;
 </li>
 <li>
 Ability to deliver excellent customer experience;
 </li>
 <li>
 Ability to deliver engaging presentations
 </li>
 <li>
 Good Administrative skills
 </li>
 <li>
 Good Work Ethic
 </li>
 <li>
 Goal-oriented and ambitious, with capacity and drive to reach and exceed quotas
 </li>
 <li>
 Flexible - Willing/able to adjust to the needs of the company
 
 
 </li>
 </ul>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Multicultural environment with over 60 different nationalities
 </li>
 <li>
 Competitive Tax-free Salary
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Annual Air Ticket Allowance
 </li>
 <li>
 Employee discounts at multiple vendors across the emirates
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development
 </li>
 </ul>
 
 Bayut &amp; dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
 #PropertyMonitor
 
</div>

Inside Sales Account Manager - Property Monitor

Mobinweb

Job Posting: Client Success &amp; Digital Marketing SpecialistCompany: Mobinweb Software Trading Location: Dubai, UAE Job Type: Full-time Industry: Software &amp; Online ServicesAbout MobinwebMobinweb is a dynamic Dubai-based software company specializing in web and APP development, digital marketing, ERP and accounting software support. We help businesses in the UAE and beyond build their digital presence and streamline operations. We&rsquo;re growing fast and looking for a versatile professional to join our team.Job OverviewWe are seeking a Client Success &amp; Digital Marketing Specialist&mdash;a unique hybrid role perfect for someone who loves both creative marketing and helping clients succeed. You will be the bridge between our services (web development, digital marketing, and accounting software) and our clients. Your mission: attract new leads through smart marketing and ensure our existing clients are happy, supported, and thriving.What You&rsquo;ll DoDigital Marketing (60%)<ul><li>Create and manage social media campaigns (LinkedIn, Instagram, Facebook) to promote client&rsquo;s services.</li><li>Write SEO-friendly blog posts and website content</li><li>Design simple graphics, brochures, and email newsletters using Photoshop or similar tools.</li><li>Run basic Google/Facebook ads to generate leads</li><li>Track campaign performance and suggest improvements.</li></ul>Client Support &amp; Success (40%)<ul><li>Be the first point of contact for client inquiries&mdash;especially for accounting software support.</li><li>Guide new clients through onboarding and basic training for our software and websites.</li><li>Solve basic technical issues and escalate complex problems to our development team.</li><li>Build strong client relationships&mdash;check in regularly, collect feedback, and turn happy clients into case studies.</li><li>Create helpful client resources: tutorial videos, FAQs, and user guides.</li></ul>Who You Are<ul><li>You have 2&ndash;3 years of experience in a marketing, client support, or similar role (agency experience is a plus!).</li><li>You&rsquo;re a clear communicator in English</li><li>You can create social media posts, write emails, and explain technical topics in simple terms.</li><li>You&rsquo;re familiar with basic digital marketing tools (Photoshop, Canva, Meta Business Suite, Google Analytics).</li><li>You&rsquo;re tech-savvy and willing to learn about web design and accounting software.</li><li>You&rsquo;re organized, proactive, and love helping people.</li></ul>Nice-to-Haves<ul><li>Experience with CRM or help desk tools (e.g., Zendesk, Freshdesk).</li><li>Basic knowledge of SEO and content marketing.</li><li>Understanding of UAE business landscape.</li><li>Knowdgle in Programing and coding</li></ul>What We Offer<ul><li>Competitive salary + benefits.</li><li>Opportunity to grow into a senior marketing or client success role.</li><li>Dynamic, supportive team in a fast-paced agency environment.</li><li>Hands-on experience across marketing, tech, and client relations.</li></ul>How to ApplyIf you&rsquo;re a marketing-minded people person ready to wear two hats, we&rsquo;d love to hear from you! Just apply here in the indeed and then we will arrange interview.Mobinweb is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthApplication Question(s):<ul><li>Did you study in IT fields ? and Do you have good enough knowdgle in Web development, Digital Marketing and Are you able to give support too ?</li><li>Are you skilled in HTML and CSS as foundation ? </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Web and Software: 2 years (Required)</li></ul>Language:<ul><li>English perfectly (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

Digital Marketing & Software Support Executive

C.H. Robinson

<div>C.H. Robinson is looking for a Customer Success Manager to join our Robinson Managed Solutions (RMS) 4PL division in Dubai.
In this role, you&rsquo;ll take ownership of one of our key global accounts, driving growth, strengthening the partnership, and ensuring our customer gains maximum value from our technology, expertise, and service offering. You&rsquo;ll be the strategic connection between the customer and CHR, helping shape solutions, expand our impact, and ensure long‑term success.
As the primary point of accountability, you will build strong, trust‑based relationships, influence executive‑level stakeholders, and lead initiatives that create measurable value. Your ability to align vision, anticipate needs, and advocate for the customer will be central to the success of this partnership.
If this sounds like the challenge you&rsquo;re looking for, we&rsquo;d love to meet you. Join us and make a global impact!<h1 class="jobSectionHeader">
Responsibilities:</h1>
The duties and responsibilities of this position consists of, but are not limited to, the following:<ul><li>
Manage full P&amp;L for a major global account (~$1.5M+ in Net Revenue annually)</li><li>
Oversee financial performance, including expenses and revenue forecasting.</li><li>
Allocate resources effectively and design supply chain solutions based on customer needs.</li><li>
Champion the enterprise technical and operational capabilities to customer goals and requirements</li><li>
Develop collaborative strategic plan reflecting both the customer and C.H. Robinson&rsquo;s visions</li><li>
Align internal and external business functions across all global regions to support long term strategic plan</li><li>
Lead initiatives and manage projects to support customer value proposition</li><li>
Build trusted relationships with executive level customer contacts and serve as an escalation point</li><li>
Understand industry and market trends and apply to customer strategy and business reviews</li><li>
Provide guidance and mentoring to the Service Delivery teams</li><li>
Foster collaboration, continuous improvement, and a growth mindset.</li></ul><h1 class="jobSectionHeader">
Required Qualifications:</h1><ul><li>
Minimum 2 years of similar experience within logistics or supply chain environment.
</li><li>Strong communication skills in English
</li><li>Ability to travel up to 25% (domestically and internationally)</li></ul><h1 class="jobSectionHeader">
Preferred Qualifications:</h1><ul><li>
Bachelor&rsquo;s degree from accredited college or university</li><li>
Advanced proficiency in Microsoft Office Suite of programs</li><li>
Knowledge of Supply Chain and/or Logistics industry</li><li>
Presentation experience with internal and external key decision makers</li><li>
Demonstrated experience in consultative and strategic sales</li><li>
Ability and desire to work in a fast-paced environment</li><li>
Strong negotiation and conflict resolution skills</li><li>
Demonstrates skill of managing internal and external customer expectations</li><li>
Proven ability to build, lead, and foster a team-oriented environment</li><li>
Values a diverse and inclusive work environment</li></ul><h1 class="jobSectionHeader">
What We Offer:</h1><ul><li>
Employer‑provided visa sponsorship and work authorization support, with relocation handled independently by the candidate</li><li>
Meaningful opportunities for advancement within a dynamic, fast‑paced global organization.</li><li>
A collaborative, inclusive, and forward‑thinking work environment that values innovation and strategic insight.</li><li>
A multicultural setting offering the chance to strengthen and expand your language capabilities.</li><li>
Structured professional development, supported by access to comprehensive training platforms and learning resources.</li></ul>
Your Health, Wealth, and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:<ul><li>
Employee Insurance Benefits</li><li>
Variable Pay based on position</li><li>
Hybrid Work Model with Flexi Hours</li><li>
Paid time off to manage work-life balance</li><li>
Paid Maternity &amp; Paternity Leaves</li><li>
Paid Public Holidays</li><li>
Reward &amp; Recognition Program</li><li>
Special Mobility Assistance</li><li>
Employee Wellness Initiatives</li><li>
Plus a broad range of career development, networking, and team-building opportunities</li></ul>
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We&rsquo;re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.</div>

Customer Success Manager

K N S Real Estate

LOOKING for : Senior Real Estate Brokers / Off Plan SpecialistsSterling Keys Real Estate is the fastest growing Real Estate Company in Dubai. We are expanding our Successful Dubai team to a diversed multi cultural performance oriented teamWe are recruiting Experienced Sales Professionals in both Sales &amp; Renting with the chance to earn big money and enjoy an exciting lifestyle that Dubai offers.There are currently 750 projects under development in Dubai by various developers, Sterling Keys Real Estate has partnered with all the big developers in the market including EMAAR, DP, DAMAC, SOBHA, Nakheel, NSHAMA etc.,Sterling Keys Real Estate currently specializes heavily on Off Plan Properties, Residential Sales and Residential LettingsThe Role: Senior Real Estate Brokers / Off Plan Specialists - Attend Developer meetings, launches, to create new business by generating new listings. Book and conduct viewing, valuations. Negotiate on offers and have the ability to build strong relationships with both buyers and developers.We are looking for brokers from estate agency experience who are self-motivated and extremely hard working.Sterling Keys Real Estate has dedicated admin staff, highly experienced 24/7 IT Back office team to support on inbox guaranteed, unlimited email marketing, sms marketing and high level Search engine Optimization on every property ad that goes online including all of the off plan properties.Sterling Keys Real Estate Requirements:Must be Pro active, Task oriented, Self driven and Hard working.Job Type: Full-timeWork Location: In person

Client Relationship Manager

Cubezix Business Technologies

Job SummaryWe are looking for a results-driven Digital Marketing Specialist to plan, execute, monitor, and optimize digital campaigns across multiple platforms. The ideal candidate should have strong hands-on experience in Meta Ads (Facebook &amp; Instagram), LinkedIn Ads, Google Ads, and Search Engine Marketing (SEM), along with the ability to coordinate with internal teams and manage client communications professionally.This role requires both technical marketing knowledge and strong communication skills to ensure campaign success, lead generation, brand visibility, and client satisfaction.Key ResponsibilitiesDigital Advertising Management<ul><li>Plan, launch, and manage paid advertising campaigns across:</li><li>Facebook / Meta Ads</li><li>Instagram Ads</li><li>LinkedIn Ads</li><li>Google Ads</li><li>Monitor campaign performance and optimize for leads, traffic, conversions, and ROI.</li><li>Conduct audience targeting, retargeting, A/B testing, and budget allocation.</li><li>Prepare campaign strategies aligned with business and client objectives.</li></ul>Search Engine Marketing (SEM)<ul><li>Manage and optimize Google Search, Display, and Remarketing campaigns.</li><li>Perform keyword research, competitor analysis, and ad copy creation.</li><li>Improve campaign quality score, click-through rate, and conversion rate.</li><li>Track and report performance metrics such as CPC, CPA, ROAS, impressions, and conversions.</li></ul>Social Media Advertising<ul><li>Develop paid campaign strategies for brand awareness, lead generation, engagement, and conversions.</li><li>Create and manage ad creatives, ad copies, audience segments, and campaign structures for Meta and LinkedIn.</li><li>Coordinate with designers and content teams for creative requirements.</li></ul>Reporting and Performance Analysis<ul><li>Analyze campaign performance using tools such as:</li><li>Google Ads Manager</li><li>Meta Business Manager</li><li>LinkedIn Campaign Manager</li><li>Google Analytics</li><li>Google Tag Manager</li><li>Prepare weekly and monthly reports with insights, recommendations, and performance summaries.</li><li>Identify trends and recommend improvements for campaign effectiveness.</li></ul>Client Management<ul><li>Communicate directly with clients to understand their goals, campaign needs, and expectations.</li><li>Present campaign strategies, updates, performance reports, and recommendations in a professional manner.</li><li>Maintain strong client relationships through timely follow-up and proactive support.</li></ul>Team Coordination and Management<ul><li>Coordinate with internal team members including designers, content creators, and account managers.</li><li>Support and guide junior marketing team members where required.</li><li>Ensure tasks are followed up properly and campaign deadlines are met.</li><li>Contribute to planning, workflow management, and overall team performance.</li></ul>Required Skills and Qualifications<ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, Communications, or related field.</li><li>Proven experience in digital marketing and paid advertising.</li><li>Strong hands-on experience with:</li><li>Meta Ads Manager</li><li>LinkedIn Campaign Manager</li><li>Google Ads</li><li>Google Analytics</li><li>Good understanding of SEM, PPC, keyword research, ad optimization, and conversion tracking.</li><li>Ability to manage multiple campaigns and clients simultaneously.</li><li>Strong analytical and reporting skills.</li><li>Excellent communication and presentation skills.</li><li>Ability to work independently and as part of a team.</li><li>Strong organizational and time-management skills.</li></ul>Preferred Qualifications<ul><li>Experience working in an agency or client-facing environment.</li><li>Knowledge of SEO fundamentals and landing page optimization.</li><li>Experience with CRM systems and lead tracking.</li><li>Certifications in Google Ads, Meta Ads, or related digital marketing platforms are an advantage.</li></ul>Key Competencies<ul><li>Campaign strategy and execution</li><li>Performance marketing</li><li>Client relationship management</li><li>Team coordination</li><li>Analytical thinking</li><li>Communication and presentation</li><li>Problem-solving</li><li>Attention to detail</li></ul>Job Types: Full-time, PermanentPay: AED4,000.00 - AED6,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Digital Marketing: 5 years (Preferred)</li><li>Social Media Management: 2 years (Preferred)</li><li>Google Ads Management: 2 years (Preferred)</li><li>Agency: 2 years (Preferred)</li></ul>Work Location: In person

Digital Marketing Specialist

Meltwater

<div>Description 
 
What We&rsquo;re Looking For: 
 
Are you an attentive Account Manager with experience in serving SaaS customers? We're actively seeking professionals like yourself to join our dynamic team and take charge of managing, renewing, and driving growth for our valued accounts. As an Account Manager, you'll play a crucial role in nurturing existing client relationships and maximizing their potential. 
 
Meltwater offers more than employment&mdash;it's a voyage towards personal and professional advancement. Immerse yourself in an atmosphere that nurtures your skills, encourages mentorship, and champions inclusive leadership practices. Interact with experienced account managers and resilient leaders who are dedicated to supporting your growth journey. 
 
Join our team, where you'll be embraced by a diverse community that honours your individual contributions and propels you toward realizing your full potential. 
 
What You'll Do: 
<ul><li>
Manage, renew, and foster growth within assigned accounts following their transition from the Client Acquisition team.</li><li> 
Identify and leverage cross-sell opportunities within subsidiaries and parent-child accounts to expand client relationships.</li><li> 
Recognize and pursue upsell opportunities to enhance sales growth and maximize revenue.</li><li> 
Comfortably manage and achieve sales targets while overseeing the entire sales process from start to finish</li><li> 
Focus on driving sustainable, long-term growth while overseeing renewals, leveraging support from the Customer Success and Renewals teams.</li><li> 
Develop customized account plans and strategies aimed at optimizing customer retention and stimulating account growth.</li><li> 
Identify and actively pursue expansion opportunities within accounts, including upselling and cross-selling initiatives.</li><li> 
Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions.</li><li> 
Partner with Renewals Representatives to ensure robust account retention and skillfully negotiate pricing agreements.</li><li> 
Cultivate and nurture strong relationships with key stakeholders within assigned accounts, driving both engagement and satisfaction.</li><li> 
Monitor customer usage patterns to inform strategic renewal and product expansion approaches.</li><li> 
Implement proactive sales processes to effectively counter competitive threats during renewal negotiations.</li></ul> 
What You'll Bring: 
<ul><li>
A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively.</li><li> 
Established track record in account management, growth, and renewals, with a preference for experience within the software or SaaS domain. A minimum of 4 years tenure in account management is desired for this position.</li><li> 
Strong strategic thinking and execution capabilities, with a focus on customer retention and growth.</li><li> 
Ability to develop effective account plans and strategies aligned with customer goals.</li><li> 
A proactive approach to identifying and driving expansion opportunities within accounts.</li><li> 
Refined communication and collaboration abilities to seamlessly engage with both the Client Success and Renewals teams, fostering a synergistic environment for mutual achievement.</li><li> 
Results-oriented mindset with a focus on achieving growth targets and customer satisfaction.</li><li> 
Excellent written and verbal communication skills in Arabic and English.</li><li> 
Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week</li><li> 
The ability to legally work in the country of hire is required for this position.</li></ul> 
What We Offer: 
<ul><li>
Enjoy flexible paid time off options for enhanced work-life balance.</li><li> 
Experience peace of mind with hassle-free enrollment into Orient Health Insurance, ensuring instant access to comprehensive healthcare benefits</li><li> 
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.</li><li> 
Energetic work environment with a hybrid work style, providing the balance you need.</li><li> 
Benefit from our family leave program, which grows with your tenure at Meltwater.</li><li> 
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.</li></ul> 
Where You'll Work: Al Shatha Tower, Dubai Media City 
 
Our Story 
 
At Meltwater, we believe that when you have the right people in the right environment, great things happen. 
 
Our best-in-class technology empowers our 27,000 customers around 
the world to make better business decisions through data. But we can&rsquo;t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. 
 
Our award-winning global culture drives everything we do and creates 
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other&rsquo;s successes along 
the way. 
 
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. 
 
We&rsquo;re proud of our diverse team of 2,200+ employees in 50 locations across
 
25 countries around the world. No matter where you are, you&rsquo;ll work with people who care about your success and get the support you need to unlock new heights in your career. 
 
We are Meltwater. Inspired by innovation, powered by people.</div>

Account Manager

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