customer service representative Jobs in Dubai

customer service representative

customer service executive

guest service agent

call center agent

customer service coordinator Jobs in Dubai

customer service coordinator

client support representative

Greenfix Property Care

Responsibilities<ul><li>Serve as a key contact for clients, responding to inquiries and providing proactive assistance through email, Slack, Telegram, phone, email, and other channels.</li><li>Establish and maintain strong client relationships, understanding their specific needs to provide customized support and advice.</li><li>Conduct one-on-one client consults to demonstrate and explain available order algorithms and parameters, addressing questions about trading strategies and technology.</li><li>Act as the first line of support for technical issues, troubleshooting and resolving client issues related to the front-end UI, API connectivity (REST, WebSocket, FIX), and backend systems.</li><li>Document issues comprehensively, following tickets through to resolution and escalating complex issues as needed.</li><li>Collaborate with internal teams, including development and sales, to communicate client feedback and help refine products and services.</li><li>Educate clients on CoinRoutes products, including algorithmic suites and trading parameters, to enhance their understanding and effective use of our tools.</li><li>Stay updated on cryptocurrency trading and financial markets to provide valuable insights and guidance to clients.</li><li>Assist with quality-assurance testing, contributing to a collaborative and supportive team culture.</li></ul>Requirements2-4 years of experience in finance, crypto, or a related field with an understanding of trading products (spot trading, derivatives, futures).Technical troubleshooting skills related to APIs (REST, WebSocket, FIX), and system logs.Strong organizational and multitasking abilities to meet deadlines and follow structured procedures.Adaptability and a proactive approach in a fast-evolving technology environment.Preferred QualificationsExperience with algorithmic trading desks, trading technology firms, or financial markets.Self-starter with the ability to operate independently while supporting team objectives.Capacity to build lasting client relationships through responsive and personalized support.Willingness to travel occasionally for client meetings and conferences.

Client Success & Trading Support

Haji Saddam Gold Jewellery  & Trading

•	Call and follow up with potential clients to introduce our forex trading (Gold vs USD) services.
	•	Provide customer support by explaining offers and answering client questions.
	•	Maintain and update the client database professionally.
	•	Assist the marketing team in social media promotions and WhatsApp campaigns.
	•	Build trust with customers by emphasizing that we are a physical jewellery shop and trading hub.

Customer Service & Marketing Executive (Gold & Forex Trading)

Confidential Company

<ul><li>Supervise daily site activities and ensure adherence to project plans and timelines. </li><li>Enforce safety standards and maintain a secure work environment. </li><li> Address client concerns, changes, and requests promptly and professionally, ensuring client satisfaction. </li><li> Act as the primary point of contact for clients & stakeholders, maintaining open and transparent communication throughout the project lifecycle </li><li> Coordinate with clients, subcontractors, and suppliers for smooth project execution. </li><li> Manage project budgets, verify subcontractor invoices, and control costs.</li><li> Conduct site inspections, quality checks, and ensure timely completion of snag works. </li><li> Prepare progress reports, obtain client approvals, and support project handover and DLP closure. </li><li> Obtain the signature on the taking over certificate from the client representative during the project handover.</li><li> Take the signature on the defect liability completion certificate from client representative upon the conclusion of the defect liability period.</li></ul>

Site Engineer

Valores Property Development LLC

As part of the engineering team, the Civil Engineer may also serve as a Client Representative, acting as the technical liaison between the developer/client and the site execution teams. This role ensures that the client’s interests are upheld throughout the project lifecycle. Responsibilities as Client Representative *     Client Liaison*     Represent the client’s technical and quality expectations during site execution.*     Attend coordination meetings and communicate client feedback to contractors and consultants.*     Quality & Compliance Oversight*     Monitor construction activities to ensure alignment with approved drawings, specifications, and contractual obligations.*     Flag deviations and recommend corrective actions to safeguard client interests.*     Progress Monitoring*     Review work schedules, progress reports, and site updates to ensure timely delivery.*     Escalate delays or risks to the client and propose mitigation strategies.*     Documentation & Reporting*     Maintain transparent records of inspections, approvals, and site correspondence.*     Prepare periodic reports for client review, highlighting milestones, issues, and resolutions.*     Stakeholder Coordination*     Facilitate communication between client, consultants, contractors, and authorities.*     Ensure that client approvals are obtained for key decisions and variations

Civil Engineer/Architect - Client representative

Mura

Job Summary We are seeking a dynamic and results-driven Sales Representative to join our team. The ideal candidate will excel in outside sales, business development, and account management, with a strong focus on B2B sales and territory management. This role involves engaging with clients, conducting product demos, and developing strategies to expand our market presence across various industries. The Sales Representative will play a key role in driving revenue growth through effective lead generation, customer service, and sales management.Responsibilities<ul><li>Develop and execute strategic sales plans to target new business opportunities within assigned territories.</li><li>Manage existing client accounts to ensure customer satisfaction and foster long-term relationships.</li><li>Conduct product demonstrations and presentations tailored to client needs, highlighting features and benefits.</li><li>Generate leads through cold calling, networking, and market research to expand the customer base.</li><li>Negotiate contracts and close sales deals efficiently while maintaining profitability.</li><li>Utilize CRM software such as Salesforce to track sales activities, manage contacts, and analyze sales data.</li><li>Collaborate with marketing teams to develop campaigns that support business development efforts.</li><li>Upsell additional products or services to existing clients to maximize revenue potential.</li><li>Provide exceptional customer service by addressing client inquiries promptly and professionally.</li><li>Maintain detailed records of sales activities, customer interactions, and territory status for reporting purposes.</li></ul>Requirements<ul><li>Proven experience in outside sales, B2B sales, or technical sales with a strong understanding of territory management.</li><li>Familiarity with CRM software such as Salesforce or similar platforms for lead generation and account management.</li><li>Excellent negotiation, communication, and presentation skills with the ability to conduct effective product demos.</li><li>Strong analytical skills for market analysis and identifying new opportunities.</li><li>Ability to work independently with minimal supervision while managing multiple accounts simultaneously.</li><li>Knowledge of marketing strategies related to business development and retail sales is a plus.</li><li>Experience in inside sales or direct sales is advantageous but not mandatory.</li><li>Demonstrated ability in upselling, customer service excellence, and relationship building within diverse industries. Join our team as a Sales Representative to leverage your expertise in driving growth through innovative sales strategies and exceptional client engagement!</li></ul>Job Types: Full-time, Part-timeApplication Question(s):<ul><li>this is a Salary+ Commission Job and the salary will be between 1,000 AED up to 3,000 + Commission </li><li>YOU WILL NOT BE PROVIDED WITH A RESEDANCY FROM THE COMPANY SO ITS BEST TO HAVE YOUR OWN ONE </li></ul>Experience:<ul><li>sales: 1 year (Required)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Sales Representative

High Home Ceramic

Position: Female Arabic-Speaking Customer Service Representative Industry: Building Materials &ndash; Spanish Porcelain &amp; Sanitary Ware Location: Warsan 3, DubaiWe are looking for a motivated and professional Female Customer Service Representative to join our team. The ideal candidate will meet the following qualifications:Requirements:<ul><li>Minimum 2 years of experience in customer service (experience in building materials, porcelain, or sanitary ware is a plus).</li><li>Fluent in Arabic and able to communicate effectively in English.</li><li>Strong communication and interpersonal skills.</li><li>Knowledgeable about building materials and able to answer customer inquiries confidently.</li><li>Ability to follow up with clients and provide excellent service.</li><li>Capable of managing and being in charge of the showroom.</li><li>Skilled in organizing and decorating the office for events and occasions.</li><li>Apply only if you are willing to relocation or can travel to this area.</li></ul>Responsibilities:<ul><li>Assist and support customers with product information and inquiries.</li><li>Maintain the showroom&rsquo;s presentation and ensure a welcoming environment.</li><li>Handle client follow-ups and maintain positive customer relationships.</li><li>Support administrative and event-related tasks as needed.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Dubai International City: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Customer service: 2 years (Required)</li></ul>

Female Arabic-Speaking Customer Service Representative

<ul><li>Act as the primary point of contact for customers, addressing inquiries with a personalized touch to ensure a positive experience.</li><li>Engage in active listening to thoroughly understand customer concerns, ensuring personalized and effective solutions.</li><li>Collaborate with cross-functional teams to resolve complex issues, providing feedback to improve products and services.</li><li>Educate customers on product features and best practices to enhance their overall experience and promote product usage.</li><li>Monitor and respond to customer inquiries across various channels, including email, chat, and social media.</li><li>Meet and exceed individual and team performance metrics, contributing to the overall success of the customer support department.</li><li>Document all customer interactions accurately to contribute to a knowledge base that enhances team performance.</li><li>Assist in training new team members, and sharing best practices to elevate overall service standards.</li></ul>

Customer Support Representative

Explore 10000+ Client support representative in Dubai this November. Find roles across top companies and apply now to boost your career.