customer service representative Jobs in Rawalpindi

customer service representative

csr - customer service representative Jobs in Rawalpindi

csr - customer service representative

accounts support executive Jobs in Rawalpindi

accounts support executive

client relationship coordinator Jobs in Rawalpindi

client relationship coordinator

client success representative (usa based b2b) Jobs in Rawalpindi

client success representative (usa based b2b)

client support specialist

The Communitech

Role DescriptionThis is a full-time on-site role located in Rawalpindi. As a Customer Support Executive, your main task will be to ensure customer satisfaction by interacting with clients, responding to their queries, providing relevant information, and communicating with other departments to resolve issues. You will also handle administrative obligations, maintain client records, and update databases.Skill and AbilitiesIf you have a knack for earning handsome amount of money only by swift responding to mails and phone calls with lightning speed, you're the star we need! Our staff relies on you to provide the best service and leave our clients in awe.Accurate data keeping is your key skill! As a master of organization, you'll maintain records with the precision of a ninja, ensuring our information is always on point.Reporting to management at the end of your shift? No problem! You'll have the chance to showcase your accomplishments, impressing our leaders with your super reporting skills.You'll be the time wizard responsible for arranging the perfect schedules for our amazing clients' staff.Guidelines? Pfft! You'll have them under control! We need someone who can effortlessly navigate and comply with all given guidelines, bending them to your will like a superhero bending steel.And hey, guess what? We've got other Control Room tasks that will keep you on your toes, making sure every day is an adventure filled with excitement!Ready to unleash your powers and make a difference? Apply now and join our incredible team today!Females are encouraged to apply!Shift Pattern: RotationalSalary Range: Depends on expertise and interviewLocation: Saddar Bazar, RWP Cantt.Email: hr@thecommunitech.com<ul><li>Please make a note that our office is based in Saddar, Rawalpindi, if you are not living nearby or you cannot manage to drive/ride every day or cannot manage ROTATIONAL shifts, please do not apply.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Are you available to work in rotational shifts?</li></ul>Work Location: In person

Client Support Executive

MaxRemind

Job Title: CRM SpecialistAbout Us: MaxRemind is a leading healthcare billing solutions provider committed to delivering excellence and efficiency in medical billing and revenue cycle management. We are seeking a skilled and detail-oriented CRM Specialist to join our team and contribute to our continued success.Key Responsibilities:<ul><li>Manage and maintain CRM systems to ensure accurate and up-to-date client information.</li><li>Work closely with the billing team to ensure timely and accurate medical billing processes.</li><li>Support CRM data analysis and reporting to enhance business performance.</li><li>Coordinate with internal teams to ensure effective communication and client satisfaction.</li><li>Ensure compliance with company standards and procedures in all CRM-related tasks.</li></ul>Requirements:<ul><li>A clear American accent.</li><li>Proven experience in medical billing is mandatory.</li><li>Proficiency in CRM platforms and medical billing software (e.g., EHR systems).</li><li>Strong understanding of billing workflows and coordination between CRM and billing teams.</li><li>Excellent communication and organizational skills.</li><li>Minimum Bachelor&rsquo;s degree (mandatory).</li></ul>Timings &amp; Location:<ul><li>This is a Night shift position (6:00 PM &ndash; 3:00 AM).</li><li>Candidates must be willing to work on-site and located in Rawalpindi.</li><li>Near Old Airport. Fazal Town Phase 2, Rawalpindi.</li></ul>How to Apply: Interested candidates who meet the above criteria are encouraged to send their updated resumes to hr@mremind.com with the subject line &ldquo;CRM Specialist &ndash; Rawalpindi&rdquo;.Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Relationship Manager

Kaizen Global (smc) pvt ltd

Job Opening: Customer Support Representative (CSR)Company: Kaizen Global Location: 6th Road, Rawalpindi Timings: 3 shifts from 8:00 AM &ndash; 4:00 PM | 4:00 PM - 12 AM | 12 AM - 8 AM Salary: 25,000 to 30,000 (40,000 after probation)Kaizen Global is seeking a Customer Support Representative (CSR) to assist customers with our own project by handling inbound queries via phone calls and live chats. If you possess strong communication skills and a customer-first attitude, this opportunity is ideal for you.Responsibilities:<ul><li>Handle inbound customer queries professionally</li><li>Provide accurate information and timely resolutions</li><li>Record customer interactions and feedback</li><li>Coordinate with internal teams when needed</li><li>Maintain a positive and helpful attitude</li></ul>Requirements:<ul><li>Qualification: FA, FSC, or enrolled in a university</li><li>Good communication &amp; writing skills</li><li>Basic computer knowledge</li><li>Ability to work in a fast-paced environment</li></ul>Apply Now:Send your updated CV to: hr@thekaizenglobal.comJob Type: Full-timePay: Rs25,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

MeshSquare

Meds Nexus are looking for a Senior. P.H.D Specialist - Who is proficient in Spanish communication skills for our patient help desk department. It's a salary-based role. Responsibilities: Answering inbound patient calls and scheduling appointments. Adding new patients to the system if it does not exist already. Coordinating with doctor&rsquo;s offices in the US regarding office hours, appointments and location changes, etc. Gathering details of patient queries for any results and medications and relaying info to the doctor&rsquo;s office. Handle other duties as needed. Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution. Identify client needs, and respond in a professional, efficient, and courteous manner. Solve queries from patients regarding their medical issues Handling Front Desk (USA)2 to 3 years of hands-on experience in customer support and any call center experience. Requirements: Minimum bachelor in any domain with excellent English and Spanish communication skills (preferably North American accent)Experience in MS Office (Word, Excel, PP)Knowledge of the US Healthcare industry, 2 to 3 years of hands-on experience in customer support Available to work during US working hours. If you are interested in this exciting opportunity and meet the requirements above, please send your resume and a cover letter to hr@medsnexus.comby 30th October 2023. We will be conducting interviews on a rolling basis and aim to decide within a week.02:02 AM Meds Nexus is looking for a Sales Specialist/Sr. Sales Specialist and/or Business Development Analyst - Who is proficient in English communication skills (North American Accent is preferable) for our Pre-Sales department. It's a salary allowance + commission-based role. Responsibilities: Answering inbound &amp; outbound sales calls, emails, and text messages. Converting a lead into a prospective client Scheduling Meetings (Zoom, Google Meet, MS Teams, etc.) and conference calls. Preparing analysis reports, Meeting Minutes Handle other duties as needed or assigned by the Manager. Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution. Identify client needs and respond in a professional, efficient, and courteous manner.1 to 2 years of hands-on experience in a relevant field is required.2 to 3 years of hands-on experience in a relevant field is required. Requirements:&middot; Minimum Intermediate in any domain with excellent English communication (Verbal and written) skills (preferably a North American accent)&middot; Experience in MS Office (Word, Excel, PP), RingCentral, Avaya/Cisco IP Phones&middot; Knowledge of the US Healthcare industry, 1 to 3 years of hands-on experience in customer support&middot; Available to work during US working hours_ Perks &amp; Benefits:Paid LeavesHR BonusInflation BonusPromotionIncrementsMedical CoverageLeave EncashmentContributory Saving Plan (CSP)Saturday and Sunday OffTransportation allowances are only for female staffComplementary Food (Dinner) &amp; Tea/Green Tea (Two times)Job Type: Full-timeWork Location: In personOffice Timings: 5:30pm - 2:30am ( Monday to Friday )Job Type: Full-timeWork Location: In person

Senior. P.H.D Specialist

ADMIN to us

About Admin To Us:Admin To Us is a Human Resources services company with over 50 employees, operating from offices in Manchester (UK), Gujrat (Pakistan), and our newly launched office in Bahria Town, Rawalpindi. We support international clients, mainly in the UK, with staffing, support, and operational services.Role Overview:We&rsquo;re hiring an experienced and confident Call Center Representative to handle UK-based customer communication. This is a full-time, onsite role in our new Bahria office, requiring fluency in English and a professional demeanor on calls.Key Responsibilities:<ul><li>Handle inbound and outbound calls with UK clients and customers.</li><li>Communicate fluently in English with a neutral or British-accented tone.</li><li>Use CRM software, call center tools, email, and WhatsApp to manage leads and conversations.</li><li>Record customer interactions and manage data entry in CRM platforms.</li><li>Provide top-tier support and build strong customer relationships.</li><li>Collaborate with internal teams to ensure smooth operations and meet targets.</li></ul>Requirements:<ul><li>Minimum 2 years of experience in a UK-based call center environment.</li><li>Fluent spoken English with a clear, understandable accent.</li><li>Excellent communication and interpersonal skills.</li><li>Familiarity with CRM tools, call software, and digital messaging platforms.</li><li>Confident in using computers and multi-tasking between tools.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Work in a modern, supportive environment with international exposure.</li><li>Office space in Daftarkhwan, Bahria Town &ndash; a top-tier professional hub.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Work Location: In person

Call Center Representative (UK Shift)

Alpha Beta Partners Ltd (UK based company)

Introduction to CompanyEstablished in 1989, Metropolitan Warehouse &amp; Delivery (MWD) is a leading provider of premier White Glove furniture delivery services in the USA. With operations in 44 cities across the USA and a dedicated team of over 1,200 professionals, MWD specializes in ECommerce furniture delivery, warehousing, and comprehensive white-glove delivery solutions.Job Specifications<ul><li>Time: 6:00 PM - 3:00 AM</li><li>Location: Plaza 145, Civic Center, Phase IV, Bharia Town, Rawalpindi</li><li>Job Type: Onsite - Full Time</li><li>Education: Bachelor&rsquo;s any field (Under Bachelor's CVS won&rsquo;t be entertained)</li><li>Experience: 2+ Year in US Sales/Support Customer Services</li><li>Skill Set: CRM. American Accent English</li></ul>Job Description<ul><li>Exceptional and clear communication skills in English are essential.</li><li>At least 2 or more years of experience working with US clients in a direct role.</li><li>Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone and email ensuring a positive and satisfactory resolution.</li><li>Has good analytical and problem-solving skills to deal with difficult customers at times.</li><li>Maintain accurate records: Document customer interactions, issues and resolutions accurately in order to communicate within cross functional teams of the organization.</li><li>Manage and prioritize multiple concerns simultaneously.</li><li>Strong grip on MS Excel and other customer support tools.</li><li>Collaborating with account management team to resolve issues in timely manner.</li></ul>Employee Benifits<ul><li>Market Competetive Salaries</li><li>Promotions &amp; Yearly increments (Based on Performance)</li><li>EOBI &amp; Gratuity</li><li>2 Yearly Bonuses</li><li>Medical Insurance (Employee, Spouce &amp; Children)</li><li>Life Insurance</li><li>Employee Health Care Program (Gym, Kitchen/Mess Services, Inhouse doctor)</li><li>Employee Social Activity Program (Tours, Office Celebrations, Team collaboration)</li></ul>Job Type: Full-timeBase Pay: Rs90,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Customer Service Representative

Job description:Meds Nexus is looking for a Sales Specialist/Sr. Sales Specialist and/or Business Development Analyst - Who is proficient in English communication skills (North American Accent is preferable) for our Pre-Sales department. It's a salary allowance + commission-based role.Responsibilities:Answering inbound &amp; outbound sales calls, emails, and text messages.Converting a lead into a prospective clientScheduling Meetings (Zoom, Google Meet, MS Teams, etc.) and conference calls.Preparing analysis reports, Meeting MinutesHandle other duties as needed or assigned by the Manager.Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution.Identify client needs and respond in a professional, efficient, and courteous manner.1 to 2 years of hands-on experience in a relevant field is required.2 to 3 years of hands-on experience in a relevant field is required.Requirements:&middot; Minimum Intermediate in any domain with excellent English communication (Verbal and written) skills (preferably a North American accent)&middot; Experience in MS Office (Word, Excel, PP), RingCentral, Avaya/Cisco IP Phones&middot; Knowledge of the US Healthcare industry, 2 to 3 years of hands-on experience in customer support&middot; Available to work during US working hoursMust-Have:&middot; Fluent communication skills&middot; International Calling &amp; Communication Experience&middot; Female is preferablePerks &amp; Benefits:&middot; Paid Leaves&middot; HR Bonus&middot; Inflation Bonus&middot; Promotion&middot; Increments&middot; Medical Coverage&middot; Leave Encashment&middot; Contributory Saving Plan (CSP)&middot; Saturday and Sunday Off&middot; Transportation allowances only for female staff&middot; Complementary Food (Dinner) &amp; Tea/Green Tea (Two times)Job Type: Full-timeJob Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Sales Specialist/Sr. Sales Specialist and/or Business Development Analyst

Explore 304+ Client support specialist in Rawalpindi this November. Find roles across top companies and apply now to boost your career.