customer sales representative Jobs in Rawalpindi

customer sales representative

client success executive Jobs in Rawalpindi

client success executive

crm specialist

customer service representative (csr) Jobs in Rawalpindi

customer service representative (csr)

customer services executive Jobs in Rawalpindi

customer services executive

client support specialist

Extensive Construction Estimation

<div>
 
 
 Company Description
 
 
 
 
 
 Extensive Construction Estimation specializes in providing high-quality quantity takeoff and cost estimation services customized to meet the specific needs of construction projects. Our services are designed to support general contractors, subcontractors, and suppliers in winning more bids and maximizing profitability. With a dedicated team of experts, we ensure every detail is accounted for and align with industry standards. We are committed to delivering accurate, efficient, and reliable solutions to aid project success.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time, on-site role based in Rawalpindi for a Sales Customer Support Specialist. The role involves assisting clients by providing exemplary customer support, addressing inquiries, and resolving issues to ensure customer satisfaction. The individual will focus on technical support, handling inquiries related to project estimations, and maintaining customer relationships through effective communication. Additional responsibilities include analyzing client feedback, providing customized solutions, and collaborating with internal teams.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Strong Customer Support and Customer Satisfaction skills to handle queries and ensure a positive customer experience.
 </li>
 <li>
 Excellent Interpersonal Skills to communicate effectively with clients and maintain professional relationships.
 </li>
 <li>
 Technical Support skills to address and resolve client-specific issues related to project estimation tools and services.
 </li>
 <li>
 Analytical Skills for evaluating client requirements, resolving concerns, and identifying process improvements.
 </li>
 <li>
 Proactive approach, problem-solving skills, and ability to work efficiently in an on-site environment.
 </li>
 <li>
 Prior experience in construction-related industries or an understanding of estimation processes is a plus.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Customer Service, or a related field is preferred.
 </li>
 </ul>
</div>

Sales Customer Support

sequel technologies

Location: Bahria Town Phase 7, Rawalpindi (Preference for residents of Bahria, DHA, Askari 14, or nearby areas)Company Description Sequel Technologies, a software company providing healthcare IT and medical billing services to the US market.Responsibilities<ul><li>Communicate with US-based clients (hospitals, clinics, doctors) via portals, phone, and email to resolve issues.</li><li>Work with internal teams to solve client problems and improve software.</li><li>Ensure quality checks for client requests and software updates.</li><li>Coordinate with third-party vendors for services like billing, prescriptions, and lab setups.</li><li>Stay informed about medical billing trends and updates.</li></ul>Qualifications/Skills <ul><li>A bachelor's degree (Preferably BBA or Mass Communication) from a reputable university</li><li>Punctuality is a must.</li><li>Good English communication skills are essential.</li><li>Basic understanding of medical billing, reporting, and EDI interchange is a plus.</li><li>Freshies are encouraged to apply</li></ul>Timings <ul><li>6:00 PM - 3:00 AM</li></ul>Benefits <ul><li>Healthcare</li><li>Entertainment allowance</li><li>Cellular allowance</li><li>Provident fund</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you a resident of Bahria Town Phase 7/8, DHA 1/2, Askari 14, Gulraiz, or Humak? If not, kindly state your area of residency.</li></ul>Work Location: In person

Support Representative

Creativelogicx

<ul><li>Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</li><li>Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li></ul>Job Type: Full-timeWork Location: In person

Call Center Agent (Night Shift)

Cloud Rexpo Pvt. Ltd.

Job Title: IT Support Specialist Location: Bahria Town Phase 7, Rawalpindi Shift: On-site, Day (9:30 AM &ndash; 6:30 PM)We are seeking a skilled and proactive IT Support Specialist to join our branch office. This role involves providing comprehensive IT support to our in-house employees, clients, and departmental teams. The ideal candidate will have hands-on experience with server management, Active Directory, dialer support, PFSense firewall, NVR/camera systems, networking, and hardware troubleshooting. Strong English communication skills and the ability to collaborate effectively with both Head Office and Branch IT teams are required.Key Responsibilities:<ul><li>Server Management: Install, configure, and maintain in-house servers; monitor performance.</li><li>Active Directory: Manage user accounts, group policies, and troubleshoot related issues.</li><li>Dialer Support: Provide client-end support and ensure dialer functionality.</li><li>Firewall Management: Configure and monitor PFSense firewall; implement security protocols.</li><li>NVR and Camera Systems: Install/maintain NVR and surveillance systems.</li><li>Networking: Configure and troubleshoot routers, switches, and Wi-Fi.</li><li>Technical Support: Provide Level 1 support to employees and clients.</li><li>Collaboration: Coordinate IT strategies between branch and head office teams.</li><li>Branch IT Operations: Ensure smooth IT functionality for the branch office.</li></ul>Qualifications:<ul><li>Proven experience in IT support and systems administration.</li><li>Strong knowledge of servers, Active Directory, networking, and firewalls.</li><li>Proficiency with PFSense and NVR systems.</li><li>Excellent troubleshooting and problem-solving abilities.</li><li>Fluent English (verbal &amp; written).</li><li>Customer-focused approach with teamwork skills.</li></ul>Preferred Skills:<ul><li>Relevant certifications (Microsoft, Cisco, Linux).</li><li>Experience supporting international clients.</li><li>Knowledge of latest IT security practices.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthExperience:<ul><li>IT support and Systems Administration: 2 years (Required)</li><li>servers, Active Directory, networking, and firewalls: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

IT Support Specialist

CloudRCM Solutions

We are seeking a proactive and detail-oriented CRM Specialist to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients in USA through effective communication, ensuring customer satisfaction, and resolving inquiries or issues promptly. A strong command of professional email communication, active listening, and problem-solving are essential for success in this role.Key Responsibilities:Serve as the primary point of contact for assigned clients, ensuring their needs and expectations are consistently met.Draft clear, professional, and empathetic email communications to respond to client inquiries and issues.Manage and monitor client correspondence through email, phone, and other communication channels.Handle client concerns and complaints with a solutions-oriented approach and escalate complex issues when necessary.Maintain up-to-date records of client interactions in the CRM system.Collaborate with internal teams (Sales, Operations, Billing, etc.) to deliver seamless service to clients.Provide timely updates and follow-ups to ensure client satisfaction.Identify opportunities to improve client experience and support retention initiatives.Assist in onboarding new clients and guiding them through initial processes.Qualifications:Proven experience in client services, customer support, or account management (1&ndash;3 years preferred).Exceptional written and verbal communication skills, with a strong focus on email etiquette and tone.Proficiency with CRM tools, email platforms, and productivity software (e.g., Outlook, Gmail, Microsoft Office, or Google Workspace).Strong problem-solving abilities with a client-first mindset.Detail-oriented and highly organized with the ability to manage multiple client accounts.Ability to stay calm under pressure and handle sensitive situations with professionalism.Bachelor&rsquo;s degree in Communications, Business, Marketing, or a related field is a plus.Preferred Skills:Experience working in healthcare/finance/technology industries.Knowledge of basic customer success metrics and reporting.Ability to work independently and in a team-oriented environment.Job Type: Full-timeWork Location: In personExpected Start Date: 15/12/2025

CRM Specialist

We are seeking a proactive and detail-oriented Communication Specialist to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients in USA through effective communication, ensuring customer satisfaction, and resolving inquiries or issues promptly. A strong command of professional email communication, active listening, and problem-solving are essential for success in this role.Key Responsibilities:Serve as the primary point of contact for assigned clients, ensuring their needs and expectations are consistently met.Draft clear, professional, and empathetic email communications to respond to client inquiries and issues.Manage and monitor client correspondence through email, phone, and other communication channels.Handle client concerns and complaints with a solutions-oriented approach and escalate complex issues when necessary.Maintain up-to-date records of client interactions in the CRM system.Collaborate with internal teams (Sales, Operations, Billing, etc.) to deliver seamless service to clients.Provide timely updates and follow-ups to ensure client satisfaction.Identify opportunities to improve client experience and support retention initiatives.Assist in onboarding new clients and guiding them through initial processes.Qualifications:Proven experience in client services, customer support, or account management (1&ndash;3 years preferred).Exceptional written and verbal communication skills, with a strong focus on email etiquette and tone.Proficiency with CRM tools, email platforms, and productivity software (e.g., Outlook, Gmail, Microsoft Office, or Google Workspace).Strong problem-solving abilities with a client-first mindset.Detail-oriented and highly organized with the ability to manage multiple client accounts.Ability to stay calm under pressure and handle sensitive situations with professionalism.Bachelor&rsquo;s degree in Communications, Business, Marketing, or a related field is a plus.Preferred Skills:Experience working in healthcare/finance/technology industries.Knowledge of basic customer success metrics and reporting.Ability to work independently and in a team-oriented environment.Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In personExpected Start Date: 10/12/2025

Communication Specialist

Sparking Asia

Now Hiring &mdash; Technical CSR's (Night Shift)Sparking Asia is expanding its team and seeking a dedicated Customer Support Representative (CSR) to assist our clients and support our operations during the night shift. If you are confident, communicate well, and eager to grow, this opportunity is for you!Position Details:Role: Customer Support Representative Shift: 12:00 AM to 8:00 AM (Night Shift) and 4PM TO 12AM EVENING Working Days: Monday to Saturday Office Location: 7th Floor, Office 704, Kohistan Tower, Saddar, RawalpindiCandidate Profile:<ul><li>Strong English communication and typing skills</li><li>Confident in interacting with clients and handling queries</li><li>Basic understanding of Upwork is a plus</li><li>Quick learner with the ability to adapt to new tasks</li><li>Comfortable working night hours</li><li>Fresh graduates are highly encouraged to apply</li><li>Professional attitude and a positive mindset</li><li>Good problem-solving skills and customer-oriented behavior</li></ul>What You&rsquo;ll Gain:<ul><li>A collaborative and supportive workplace culture</li><li>Opportunities for career growth within Sparking Asia</li><li>Continuous learning and development</li><li>Attractive and competitive salary package</li></ul>Apply Now!Send your updated CV to hr@sparkingasia.com WhatsApp for quick contact: 0342-4394074Job Type: Full-timeWork Location: In person

Technical CSR's Customer Support

Explore 299+ Client support specialist in Rawalpindi this December. Find roles across top companies and apply now to boost your career.