call center agent (csr)

chat support representative (female) Jobs in Rawalpindi

chat support representative (female)

csr (customer sales representative) Jobs in Rawalpindi

csr (customer sales representative)

csr (customer service representatives) Jobs in Rawalpindi

csr (customer service representatives)

client support specialist

Vantage Soft (PVT) Ltd

We are a service-oriented business providing project-based solutions to various clients. Our work environment values professionalism, quick thinking, and effective communication. We are looking for a sharp, detail-oriented, and responsible Data Entry &amp; Admin Support professional to manage email communications, support administrative tasks, and interact with clients and third parties in a formal and structured environment.Key Responsibilities Email Communication Management<ul><li>Read, understand, and professionally respond to client and third-party emails.</li><li>Accurately address queries regarding services, clients, and project updates.</li><li>Escalate important issues to relevant team members promptly.</li></ul>Client &amp; Third-Party Interaction<ul><li>Handle incoming calls and provide professional responses.</li><li>Respond to inquiries from clients, vendors, and service partners regarding ongoing work.</li><li>Maintain a courteous and confident tone in all verbal and written interactions.</li></ul>Documentation &amp; Summarization<ul><li>Read and summarize complex English documents (100+ pages where required).</li><li>Draft formal correspondence, letters, and internal reports.</li></ul>Administrative &amp; Data Entry Support<ul><li>Assist with daily office operations and project-related tasks.</li><li>Enter, update, and maintain accurate data records and documentation.</li><li>Organize digital and physical files and track important deadlines.</li><li>Maintain proper record-keeping and confidentiality.</li></ul>MS Office and Excel Proficiency<ul><li>Create and manage spreadsheets for project data and internal reporting.</li><li>Use MS Word for document preparation and MS Outlook for emails and scheduling.</li></ul>Web Research and Browsing<ul><li>Conduct targeted internet research and present relevant findings.</li><li>Stay informed on industry topics and support the team with timely information.</li></ul>Task &amp; Time Management<ul><li>Manage multiple assignments while maintaining attention to detail.</li><li>Meet deadlines without compromising quality.</li></ul>Professionalism &amp; Confidentiality<ul><li>Handle sensitive information with discretion.</li><li>Represent the company in a polite and professional manner in all interactions.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum 16 years of education (BA (Hons), BBA, BS, MA, MBA or equivalent from a recognized institution).</li><li>Excellent English communication skills (written, verbal, and comprehension).</li><li>Strong analytical thinking and quick learning ability.</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook).</li><li>Comfortable reading and summarizing detailed English documents.</li><li>Skilled in internet research and web-based tools.</li><li>Organized, responsible, and proactive.</li></ul>Preferred<ul><li>Prior experience in data entry, administrative support, or client communication roles.</li><li>Familiarity with CRM tools or project tracking software.</li></ul>Office Timings: 12:30 PM &ndash; 9:30 PM Location: Office 509, 510, 511, NASTP Old Airport Rd, Chaklala Cantt., RawalpindiGoogle Map Location: https://maps.app.goo.gl/ysBAtAipkaDoCyxRAPay: Up to Rs60,000.00 per monthWork Location: In person

Data Entry & Admin Support

Alpha Beta Partners Ltd (UK based company)

Introduction to CompanyEstablished in 1989, Metropolitan Warehouse &amp; Delivery (MWD) is a leading provider of premier White Glove furniture delivery services in the USA. With operations in 44 cities across the USA and a dedicated team of over 1,200 professionals, MWD specializes in ECommerce furniture delivery, warehousing, and comprehensive white-glove delivery solutions.Job Specifications<ul><li>Time: 5:00 PM - 2:00 AM</li><li>Location: Plaza 145, Civic Center, Phase IV, Bharia Town, Rawalpindi</li><li>Job Type: Onsite - Full Time</li><li>Education: Bachelor&rsquo;s any field (Under Bachelor's CVS won&rsquo;t be entertained)</li><li>Experience: 2+ Year in US Sales/Support Customer Services</li><li>Skill Set: CRM. American Accent English</li></ul>Job Description<ul><li>Exceptional and clear communication skills in English are essential.</li><li>At least 2 or more years of experience working with US clients in a direct role.</li><li>Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone and email ensuring a positive and satisfactory resolution.</li><li>Has good analytical and problem-solving skills to deal with difficult customers at times.</li><li>Maintain accurate records: Document customer interactions, issues and resolutions accurately in order to communicate within cross functional teams of the organization.</li><li>Manage and prioritize multiple concerns simultaneously.</li><li>Strong grip on MS Excel and other customer support tools.</li><li>Collaborating with account management team to resolve issues in timely manner.</li></ul>Employee Benefits<ul><li>Market Competetive Salaries</li><li>Promotions &amp; Yearly increments (Based on Performance)</li><li>EOBI &amp; Gratuity</li><li>2 Yearly Bonuses</li><li>Medical Insurance (Employee, Spouce &amp; Children)</li><li>Life Insurance</li><li>Employee Health Care Program (Gym, Kitchen/Mess Services, Inhouse doctor)</li><li>Employee Social Activity Program (Tours, Office Celebrations, Team collaboration</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Inbound Support: 1 year (Preferred)</li></ul>Language:<ul><li>Professional English (Preferred)</li></ul>Work Location: In person

Customer Support Representative

Extreme REI (Pvt.) Ltd.

Customer Support Representative (Night Shift)Office located in Pakistan Town Phase-1 IslamabadCompany DescriptionWe are an IT services and private limited company. Office timings are from 07:00 PM till 04:00 AM. Saturday and Sunday are off.<ul><li>Competitive salary</li><li>Free tea</li><li>Monthly bonus</li><li>Health insurance</li><li>Accommodation (male)</li><li>Free 1 time meal</li></ul>Role Description<ul><li>Full time</li><li>Office based</li><li>Night shift</li></ul>Requirements:<ul><li>Excellent English Communication Skills, good US accent.</li><li>Have speed and accuracy in handling computer.</li><li>Applicants with a positive attitude, good listening and negotiation skills.</li></ul>Pay: Rs45,000.00 - Rs85,000.00 per monthWork Location: In person

Customer Support Representatives

MaxRemind

MaxRemind is seeking a dynamic and motivated Business Development &amp; Sales Support Specialist to join our growing team. The ideal candidate will play a key role in supporting the sales cycle, managing client interactions, and contributing to business growth within the US healthcare industry. This role requires strong communication skills, familiarity with EHR and billing software, and the ability to manage multiple sales-related activities efficiently.Key Responsibilities:<ul><li>Deliver product demonstrations of Billing Software, EHR, and RCM solutions to prospective clients.</li><li>Manage the preparation of proposals, pricing structures, and service contracts.</li><li>Coordinate and support the client onboarding process.</li><li>Handle inbound leads and schedule product demonstrations with potential clients.</li><li>Assist the sales team in converting leads into long-term clients.</li><li>Maintain accurate and updated records in the CRM system.</li><li>Collaborate with the marketing team to align sales and lead-generation strategies.</li><li>Build and maintain strong relationships with clients to ensure customer satisfaction.</li></ul>Requirements:<ul><li>Strong knowledge and understanding of EHR and Billing software.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Minimum 2+ years of experience in a similar role or within the US healthcare industry.</li><li>Bachelor&rsquo;s degree in Business Administration, Healthcare Management, or a related field (Master&rsquo;s degree preferred).</li><li>Ability to work in a fast-paced and target-driven environment.</li><li>Strong organizational and problem-solving skills.</li><li>Flexibility to work evening shifts (5:00 PM &ndash; 2:00 AM).</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Dinner and tea provided during evening shifts.</li><li>A supportive and collaborative work environment.</li><li>Opportunities for professional development and career growth.</li></ul>Send your resume to: hr@mremind.com Location: Rawalpindi Job Type: Full-time (On-site)Pay: Rs70,000.00 - Rs200,000.00 per monthWork Location: In person

Business Development & Sales Support Specialist

Meds IT Nexus

Meds Nexus are looking for a Bilingual Senior. P.H.D Specialist - Who is proficient in Spanish communication skills for our patient help desk department. It's a salary-based role.Responsibilities: Answering inbound patient calls and scheduling appointments. Adding new patients to the system if it does not exist already. Coordinating with doctor&rsquo;s offices in the US regarding office hours, appointments and location changes, etc. Gathering details of patient queries for any results and medications and relaying info to the doctor&rsquo;s office. Handle other duties as needed. Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution. Identify client needs, and respond in a professional, efficient, and courteous manner. Solve queries from patients regarding their medical issues Handling Front Desk (USA) 2 to 3 years of hands-on experience in customer support and any call center experience.Requirements: Minimum bachelor in any domain with excellent English and Spanish communication skills (preferably North American accent) Experience in MS Office (Word, Excel, PP) Knowledge of the US Healthcare industry, 2 to 3 years of hands-on experience in customer support Available to work during US working hours If you are interested in this exciting opportunity and meet the requirements above, please send your resume and a cover letter to hr@medsnexus.com by 30th April 2023. We will be conducting interviews on a rolling basis and aim to decide within a week.Job Rewards and Benefits<ul><li>Paid Leaves</li><li>Lucrative Monthly Bonuses (TBD)</li><li>HR Bonus</li><li>Inflation Bonus</li><li>Promotion</li><li>Increments</li><li>Medical (TBD)</li><li>Employee Equity Funds Program (EEFP)</li><li>Saturday and Sunday Off</li><li>Transportation allowances only for female staff</li><li>Complementary Food (Dinner) &amp; Tea/Green Tea (Two times)</li></ul>Office # 1, 5th Floor, Gold Mark Plaza, Asghar Mall Rd, Asghar Mall Scheme, Rawalpindi, Punjab 46000Special Note: This job is not for fresh candidates.Job Timing: 05:30 PM To 02:30 AMJob Types: Full-time, ContractContract length: 36 monthsAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Bilingual Senior. P.H.D Specialist (Spanish): 2 years (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In personJob Type: Full-timeWork Location: In person

Billing Senior PHD Specialist

Kaizen Global (smc) pvt ltd

Company: Kaizen Global Location: 6th Road, Near Allama Iqbal Park, Rawalpindi Timings: Day, Evening and Night Shift (Apply only when you're comfortable in working any of the above shifts) Salary: 25,000 to 30,000 (40,000 after probation)Kaizen Global is looking for a dedicated and customer-focused Customer Support Representative (CSR) to join our team. The selected candidate will be responsible for managing inbound customer queries through phone calls and live chat for our in-house project. If you have strong communication skills and a passion for delivering excellent customer service, we encourage you to apply.Key Responsibilities:<ul><li>Respond to inbound customer inquiries in a professional and timely manner</li><li>Provide accurate information and effective solutions to customer concerns</li><li>Maintain detailed records of customer interactions and feedback</li><li>Coordinate with relevant internal departments to resolve issues efficiently</li><li>Ensure a positive customer experience at all times</li></ul>Requirements:<ul><li>Minimum Qualification: FA / FSC</li><li>Strong verbal and written communication skills</li><li>Basic computer proficiency</li><li>Ability to work in a fast-paced and target-driven environment</li><li>Customer-oriented mindset with problem-solving skills</li></ul>How to Apply: Interested candidates are encouraged to send their updated CV to: hr@thekaizenglobal.comJob Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

Inbound Customer Support Representative

Work Generations Pvt Ltd

Work Generations pvt ltd Job Title: : Upwork BidderJob Type: Full-Time (4:00 pm- 12:00 am) Compensation Package: Market Competitive Experience Required: Minimum 5 Years in IT B2B SalesAbout the RoleWe are hiring an Upwork Bidder / Proposal Specialist to work from our office. The candidate will be responsible for finding relevant projects on Upwork and submitting strong, customized proposals to bring in new clients.Key Responsibilities<ul><li>Search and shortlist relevant Upwork jobs daily</li><li>Write customized proposals based on client requirements</li><li>Communicate professionally with clients on Upwork</li><li>Maintain a daily tracker of proposals and responses</li><li>Improve proposal strategy to increase conversions</li><li>Coordinate with the team to understand services and offerings</li></ul>Requirements<ul><li>Previous experience in Upwork bidding / proposal writing</li><li>Strong English writing and communication skills</li><li>Understanding of Upwork platform rules and best practices</li><li>Ability to work consistently and meet daily targets</li><li>Good organizational and reporting skills</li></ul>What We Offer<ul><li>Competitive salary and commission structure</li><li>Professional growth and career development opportunities</li><li>Dynamic and collaborative work environment</li><li>Exposure to international clients and projects</li></ul>Job Type: Full-timeWork Location: In person

UpWork Business Executive

Explore 182+ Client support specialist in Rawalpindi this March. Find roles across top companies and apply now to boost your career.