electrical engineer

civil site engineer

site engineer

civil engineer

project engineer

cloud engineer

LanceSoft Middle East

<div>
 
 
 Position: Cloud &amp; Virtualization Engineer
 
 
 
 
 Duration: 2 yr ext.
 
 
 
 
 Job Location: Dubai(Onsite)
 
 
 
 
 Job Summary
 
 
 <ul>
 <li>
 The Azure &amp; OpenShift Cloud Engineer will be responsible for the design, deployment, administration, and optimization of DHA&rsquo;s Microsoft Azure cloud services and OpenShift container platform. The role ensures availability, scalability, security, compliance, and operational excellence of the cloud and container ecosystem while following ITIL-aligned managed services processes.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 <ul>
 <li>
 5+ years&rsquo; experience in enterprise cloud / infrastructure engineering.
 </li>
 </ul>
 
 
 Strong hands-on expertise in:
 
 
 <ul>
 <li>
 Microsoft Azure administration
 </li>
 <li>
 OpenShift platform operations
 </li>
 </ul>
 
 
 Strong understanding of:
 
 
 <ul>
 <li>
 Azure networking, identity, governance, backup/DR
 </li>
 <li>
 container orchestration and platform operations
 </li>
 </ul>
 
 
 Experience with automation and scripting:
 
 
 <ul>
 <li>
 PowerShell, Bash, Python, Terraform
 </li>
 </ul>
 
 
 Monitoring and troubleshooting skills using:
 
 
 <ul>
 <li>
 Azure Monitor / Log Analytics
 </li>
 <li>
 Prometheus / Grafana
 </li>
 <li>
 Strong analytical troubleshooting and RCA skills.
 </li>
 <li>
 Experience working in managed services / SLA-based operations.
 </li>
 <li>
 Good communication and documentation skills.
 </li>
 </ul>
 
 
 
 
 
 Preferred Certifications
 
 
 <ul>
 <li>
 Azure: AZ-104, AZ-305.
 </li>
 <li>
 AWS: AWS Certified Solutions Architect &ndash; Associate / Professional
 </li>
 <li>
 OpenShift / Containers: Red Hat OpenShift Administration, CKA.
 </li>
 <li>
 VMware: VCP-DCV, VCAP-DCV (Optional)
 </li>
 <li>
 ITIL: ITIL 4 Foundation
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.
 </li>
 <li>
 Equivalent practical experience may be considered.
 </li>
 </ul>
</div>

Cloud & Virtualization Engineer

VaporVM

<div><div><div>Date Posted:</div>
16 April, 2026</div>
<div><div>Industry:</div>
IT Services and IT Consulting</div>
<div><div>Location:</div>
VAPORVM IT SERVICES DMCC</div></div>
 <div><h2 class="jobSectionHeader">Job Description:</h2>
<div><h3 class="jobSectionHeader">Job Summary</h3>

We are seeking a highly skilled Senior Cloud Security &amp; DevOps Engineer with extensive experience in designing, implementing, and securing scalable cloud infrastructures. The ideal candidate will have strong expertise in AWS cloud environments, DevSecOps practices, automation, and security engineering, with a proven track record of building resilient, compliant, and automated systems.
<h3 class="jobSectionHeader">
Key Responsibilities</h3>
<ul><li>Design, implement, and manage secure cloud architectures across AWS environments.</li>
<li>Lead DevSecOps initiatives, integrating security across CI/CD pipelines and development workflows.</li>
<li>Architect and deploy automated security solutions (SOAR, SIEM integrations) for threat detection and remediation.</li>
<li>Manage IAM, PAM, and identity federation systems including AWS IAM Identity Center and third-party IdPs.</li>
<li>Develop and maintain Infrastructure as Code (IaC) using Terraform, CloudFormation, and Ansible.</li>
<li>Build and optimize CI/CD pipelines using tools such as GitLab CI/CD and Jenkins.</li>
<li>Implement incident response frameworks and automate remediation workflows using AWS services (Lambda, Step Functions).</li>
<li>Ensure cloud compliance and governance aligned with standards such as NIST, CIS, and FedRAMP.</li>
<li>Manage and secure containerized environments (Docker, Kubernetes, EKS).</li>
<li>Oversee vulnerability management and endpoint security using tools like CrowdStrike, Qualys, Wiz, etc.</li>
<li>Design and implement disaster recovery and business continuity strategies across multi-region architectures.</li>
<li>Monitor systems using observability tools like Splunk, Prometheus, Grafana, and Datadog.</li>
<li>Secure networking architecture including VPCs, VPNs, Transit Gateway, and PrivateLink.</li>
<li>Automate operational and security processes using Python, Bash, and PowerShell scripting.</li>
<li>Conduct security assessments, audits, and risk mitigation strategies.</li>
<li>Mentor junior engineers and collaborate cross-functionally with DevOps, Security, and Engineering teams.</li>
</ul><h3 class="jobSectionHeader">Required Skills &amp; Expertise</h3>
<h3 class="jobSectionHeader">Cloud &amp; DevOps</h3>
<ul><li>Strong hands-on experience with AWS (core services, security, networking, compute)</li>
<li>Experience with Azure and/or multi-cloud environments is a plus</li>
<li>Expertise in CI/CD, GitOps, and automation pipelines</li>
</ul><h3 class="jobSectionHeader">Security</h3>
<ul><li>Strong understanding of cloud security frameworks and best practices</li>
<li>Hands-on experience with SIEM (Splunk), SOAR, EDR, CSPM tools</li>
<li>Knowledge of IAM, encryption (KMS), secrets management, and network security</li>
</ul><h3 class="jobSectionHeader">Infrastructure &amp; Automation</h3>
<ul><li>Proficiency in Terraform, CloudFormation, Ansible</li>
<li>Experience with containerization &amp; orchestration (Docker, Kubernetes, EKS)</li>
<li>Strong scripting skills (Python, Bash, PowerShell)</li>
</ul><h3 class="jobSectionHeader">Monitoring &amp; Operations</h3>
<ul><li>Experience with logging, monitoring, and alerting systems</li>
<li>Strong troubleshooting and incident response capabilities</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>AWS Certified Solutions Architect &ndash; Professional</li>
<li>AWS Certified Security &ndash; Specialty</li>
<li>Experience with FedRAMP, NIST, CIS compliance frameworks</li>
<li>Exposure to AI/ML security practices is an advantage</li></ul></div></div>

Senior Cloud Security Engineer

Intertec Systems

<div><div><div><div><div>Technical Support</div></div><div><div>
Dubai, UAE</div></div><div><div>
Permanent</div></div></div></div>
<div>
Job Title: Senior Technical Support Engineer - End User Support
Job Purpose:
The Senior Cloud Engineer is responsible for the design, deployment, optimization, and level support of mission‑critical workloads on Alibaba Cloud as the primary platform, with Azure Cloud as the secondary platform. The role involves advanced cloud engineering, multi‑cloud architecture design, deep troubleshooting expertise, cloud security hardening, Kubernetes operations, and automation using IaC and DevOps pipelines.
You will act as the escalation point for complex issues, mentor junior engineers, support multi-cloud initiatives, and deliver enterprise-grade cloud solutions
Qualification: Graduation
Certification:
<ul><li>Alibaba Cloud: ACP or ACE (Cloud Computing / Network / Security)
</li><li>Microsoft Azure: AZ‑104, AZ‑305, AZ‑500
</li><li>Kubernetes: CKA or CKAD
</li></ul>Experience:
<ul><li>7&ndash;10+ years total IT experience
</li><li>3&ndash;5+ years hands-on, deep expertise in Alibaba Cloud (primary)
</li><li>2&ndash;4 years experience in Azure Cloud (secondary)
</li></ul>Responsibilities:
1. Alibaba Cloud Engineering (Primary Focus &ndash; 70%)
<ul><li>Architect and implement cloud solutions using:</li><li>
ECS, VPC, SLB/ALB, NAT Gateways
</li><li>OSS, NAS, Block Storage
</li><li>RDS, PolarDB, Redis, MongoDB
</li><li>ACK (Alibaba Kubernetes Service)
</li><li>Function Compute &amp; Serverless resources
</li><li>Manage security and governance:</li><li>
RAM/IAM policies, roles, and MFA enforcement
</li><li>Cloud Firewall, WAF, DDoS, KMS
</li><li>Compliance and security posture reviews
</li><li>Oversee and optimize large-scale production environments.
</li><li>Lead L3 incident response, troubleshooting, and RCA documentation.
</li></ul>2. Microsoft Azure Cloud Engineering (Secondary Focus &ndash; 30%)
<ul><li>Deploy and maintain:</li><li>
Azure VMs, VNets, NSGs, Application Gateways
</li><li>Azure Storage (Blob/File), Backup &amp; Restore
</li><li>Azure SQL, Cosmos DB (as applicable)
</li><li>AKS (Azure Kubernetes Service)
</li><li>App Services, Azure Functions
</li><li>Implement identity &amp; access governance:</li><li>
Entra ID (Azure AD)
</li><li>RBAC, Conditional Access, Managed Identities
</li><li>Support cross-cloud architecture and integration when required.
</li></ul>3. Kubernetes &amp; Container Platforms
<ul><li>Manage ACK and AKS clusters:</li><li>
Cluster provisioning, node pool management, autoscaling
</li><li>Ingress controllers, network plugins (Terway/Flannel for ACK; Azure CNI for AKS)
</li><li>Troubleshoot cluster performance, networking, and workload issues.
</li><li>Support containerization best practices across DevOps teams.
</li></ul>4. Cloud Networking &amp; Security Architecture
<ul><li>Architect network topologies for Alibaba Cloud (primary) and Azure (secondary):</li><li>
VPC/VNet design, routing, peering, private link
</li><li>IPSec VPN, ExpressRoute, Alibaba Cloud SAG
</li><li>Implement Zero Trust, least privilege, and secure configuration standards.
</li><li>Assist in cloud security audits and compliance reporting.
</li></ul>5. Support, Governance &amp; Operations
<ul><li>Serve as a senior escalation point for operational incidents.
</li><li>Lead RCAs and ensure corrective/preventive action plans.
</li><li>Develop and maintain operational runbooks, architecture docs, and SOPs.
</li><li>Mentor L1/L2 engineers and support team capability building.
</li></ul>Mandatory:
Primary: Alibaba Cloud (Mandatory &amp; Advanced)
<ul><li>ECS, VPC, SLB, OSS, NAS
</li><li>RDS, PolarDB, Redis, MongoDB
</li><li>ACK (Alibaba Kubernetes)
</li><li>RAM IAM, Security Center, WAF, Cloud Firewall
</li><li>Terraform, Cloud CLI, Shell/Python scripting
</li><li>Linux administration (Alibaba Cloud Linux, CentOS)
</li></ul>Secondary: Microsoft Azure Cloud
<ul><li>Azure Compute, VNets, Load Balancers
</li><li>Azure Storage &amp; Backup
</li><li>Azure SQL, Key Vault
</li><li>App Services, Azure Functions
</li><li>AKS (Good to have)
</li><li>Kubernetes, Docker, container orchestration
</li><li>CI/CD pipelines (GitLab, GitHub Actions, Azure DevOps, Jenkins)
</li><li>Networking (DNS, BGP, VPN, routing)
</li><li>Observability: Alibaba Cloud CloudMonitor, ARMS, Azure Monitor, Grafana
</li><li>Strong documentation &amp; architectural diagramming skills
</li><li>Familiarity with ITIL processes (Incident, Change, Problem management).
</li><li>Excellent communication and documentation skills</li></ul></div></div>

Senior Technical Support Engineer - End User Support

Ceenex Global LLC

The L3 Systems &amp; Cloud Engineer will be responsible for the administration, monitoring, andmanagement of DHA&rsquo;s physical servers, virtual machines, Azure cloud infrastructure, and containerplatforms. The role ensures high availability, performance, security, and compliance of all managed environments while following ITIL-aligned processes and best practices.Key ResponsibilitiesServer / VM ManagementVMware ManagementAzure ManagementMicrosoft 365 ManagementContainer Platform ManagementGeneral ResponsibilitiesParticipate in change management, incident management, and problem management activities.Maintain procedural documentation and SOPs.Ensure compliance with organizational security policies and industry standards.Collaborate with cross-functional teams and vendors for seamless operations.Mandatory:CCIE certificationRequired Skills &amp; ExperienceMinimum 8 years of experience in enterprise server, cloud, virtualization, and container management.Strong expertise in Windows Server OS administration.Hands-on experience with VMware virtualization technologies (vSphere, vCenter, ESXi).Strong experience in Microsoft 365 administration and security.Hands-on experience with Azure IaaS/PaaS services, networking, and security.Proficient in container orchestration (Kubernetes/AKS/OpenShift).Experience with monitoring, backup, and DR solutions.Familiarity with ITIL processes (Incident, Change, Problem, Access, and Configuration Management).Strong troubleshooting, analytical, and problem-solving skills.Excellent communication and documentation skills.Preferred CertificationsMicrosoftAZ-104: Microsoft Azure AdministratorAZ-305: Microsoft Azure Solutions Architect (Optional)MS-102: Microsoft 365 Administrator ExpertMS-900: Microsoft 365 Fundamentals (Optional)VMwareVCP-DCV (VMware Certified Professional &ndash; Data Center Virtualization)VMware Advanced Certification (Optional) Containers / KubernetesCKA (Certified Kubernetes Administrator)ITIL / Service ManagementITIL 4 FoundationJob Type: Full-timePay: AED16,000.00 - AED20,000.00 per monthWork Location: In person

Senior L3 System Admin

CMiC

<div>Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC&rsquo;s powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets - all from a single database platform.
In the past several years, the construction industry has experienced unprecedented changes driven by new technologies - including integration with multi-dimensional modeling, an explosion of cloud-based offerings, and the demand for robust mobile capabilities. CMiC has kept pace by constantly upgrading and enhancing our advanced platform to reflect the changing needs of the industry, leading to significant growth as a company.
CMiC has its head office in Toronto, Canada, and has recently set up a subsidiary located in Dubai. The Cloud &amp; Linux Operations Engineer will be working from the Dubai location and will be responsible for servicing international customers.
Role Overview
We are looking for a skilled Cloud &amp; Linux Operations Engineer to join our Infrastructure team. In this role, you will be responsible for the day-to-day management, maintenance, and support of our multi-cloud environments across AWS, Oracle Cloud, and Microsoft Azure, as well as Windows and Linux server infrastructure. You will play a key role in keeping our systems secure, stable, and running at peak performance, while also providing end-user support when required.
Key Responsibilities
Cloud Infrastructure<ul><li>
Administer, monitor, and optimise cloud resources across AWS, Oracle Cloud Infrastructure (OCI), and Microsoft Azure.</li><li>
Provision and manage cloud compute, storage, and identity services.</li><li>
Implement and maintain cloud cost governance, tagging policies, and resource right-sizing.</li><li>
Support cloud architecture decisions and assist with infrastructure-as-code (IaC) tooling such as Terraform or Ansible.</li><li>
Monitor cloud environments using native tools (CloudWatch, Azure Monitor, OCI Monitoring) and third-party solutions.</li><li>
Assist with cloud security controls, including IAM policies, security groups, and compliance reviews.</li></ul>
Server Patching &amp; Maintenance<ul><li>
Plan, schedule, and execute patching cycles for Windows and Linux servers in line with change management processes.</li><li>
Use patch management tools to maintain compliance.</li><li>
Monitor patch compliance and produce reports for audit and management review.</li><li>
Document patching outcomes, exceptions, and remediation steps.</li></ul>
Linux &amp; Windows Server Administration<ul><li>
Manage and support Linux servers (RHEL, CentOS, Ubuntu) and Windows Server environments.</li><li>
Perform system configuration, tuning, and capacity planning across physical and virtual infrastructure.</li><li>
Administer Entra in Windows environments.</li><li>
Implement and manage backup and disaster recovery solutions.</li></ul>
End User Support<ul><li>
Provide Level 2/3 technical support to end users, resolving hardware, software, and connectivity issues.</li><li>
Escalate and manage issues through the ITSM ticketing system.</li><li>
Support onboarding and offboarding processes, including account provisioning and device configuration.</li><li>
Contribute to knowledge base documentation and self-service resources for end users.</li><li>
Collaborate with the User Support team to improve first-contact resolution rates.</li></ul> 

Requirements 
Cloud &amp; Infrastructure<ul><li>
Hands-on experience with AWS (EC2, S3, VPC, IAM, RDS)</li><li>
Working knowledge of Oracle Cloud Infrastructure (OCI)</li><li>
Microsoft Azure administration experience</li><li>
Infrastructure-as-Code: Terraform, Ansible, or CloudFormation</li><li>
Cloud networking: VPCs, peering, load balancers, DNS</li><li>
Understanding of cloud security best practices and IAM</li></ul>
Systems &amp; Support<ul><li>
3+ years Linux administration (RHEL/CentOS/Ubuntu)</li><li>
3+ years Windows Server administration</li><li>
Experience with ITSM platforms</li><li>
Strong scripting skills: Bash, PowerShell, or Python</li><li>
Experience with patch management tooling (Azure Update Manager)</li><li>
Familiarity with Entra, DNS, DHCP</li></ul>
Desirable Qualifications<ul><li>
AWS Certified SysOps Administrator, Solutions Architect, or equivalent cloud certification.</li><li>
Microsoft Azure Administrator (AZ-104) or Oracle Cloud Infrastructure certifications.</li><li>
Experience with containerisation technologies such as Docker or Kubernetes.</li><li>
Familiarity with monitoring and observability tools (Dynatrace, PRTG).</li><li>
ITIL Foundation certification or working knowledge of ITIL processes.</li><li>
Experience in a hybrid cloud or multi-cloud enterprise environment.</li></ul> 

Benefits 
<ul>
<li>Competitive benefits package
</li><li>Paid vacation days</li>
<li>Experience in a rapidly growing, socially responsible corporation</li>
</ul>CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.</div>

Cloud & Linux Operations Engineer - Dubai, UAE

Broadcom

<div>Please Note:
1. If you are a first time user, please create your candidate login account before you apply for a job.
2. If you already have a Candidate Account, please Sign-In before you apply.<h2 class="jobSectionHeader">
Job Description:</h2>
The VKS Application Engineering team is responsible for enabling enterprise success with VMware Kubernetes Service (VKS) as part of VMware Cloud Foundation (VCF). Our mission is to accelerate adoption of VKS as the enterprise-grade Kubernetes platform for modern applications in private cloud.
As a VKS Application Engineer, you will be on the front lines with enterprise customers, driving the successful adoption of VMware Kubernetes Service (vKS) on VMware Cloud Foundation (VCF). This is a hands-on, customer-facing role focused on designing and validating solutions, running proof-of-concepts, and guiding customers through their modernization journey.<ul><li>
Key Accountabilities</li><li>
Act as a trusted advisor for enterprise customers, guiding them through the design, validation, and deployment of vKS solutions on VCF.</li><li>
Collaborate closely with field account teams to align solution architecture with customer priorities and drive successful engagement outcomes.</li><li>
Lead technical discovery sessions, workshops, and proof-of-concepts to validate vKS architectures and demonstrate business value.</li><li>
Partner with sales to jointly develop customer proposals that address modernization goals, workload placement, and operational transformation.</li><li>
Provide prescriptive guidance on Kubernetes adoption, DevOps/CI-CD integration, and enterprise requirements such as scalability, security, and disaster recovery.</li><li>
Build and share reference architectures, deployment patterns, and technical assets to accelerate customer adoption of VKS.</li><li>
Deliver clear, compelling technical presentations to diverse audiences, from architects to executive decision makers.</li><li>
Stay current on industry trends, competitor offerings, and evolving enterprise requirements to position VKS effectively.</li><li>
Collaborate with product management and engineering to provide field feedback that influences roadmap direction.</li></ul>
Required Skills &amp; Experience<ul><li>
Experience in application engineering or technical sales for enterprise IT, cloud, or application platforms.</li><li>
Strong expertise in Kubernetes, containers, and VMware Cloud Foundation (vSphere, vSAN, NSX as foundation).</li><li>
10+ years in technology-related roles, with depth in enterprise IT architecture, application modernization, or cloud-native platforms.</li><li>
Demonstrated success working directly with enterprise customers to deliver technical solutions and drive platform adoption.</li><li>
Excellent communication, storytelling, and presentation skills with the ability to engage both technical and business leaders.</li><li>
Strong collaboration skills, able to work hand-in-hand with sales teams to advance customer opportunities.</li><li>
Proven ability to identify challenges, design solutions, and articulate value in business terms.</li><li>
Enthusiastic self-starter with curiosity, drive, and the ability to thrive in dynamic environments.</li><li>
Ability to travel up to 50% of the time</li></ul> 
 
Qualifications<ul><li>
Bachelor&rsquo;s Degree in Computer Science, Engineering, Mathematics, or related field; or equivalent experience.</li><li>
Deep knowledge of VMware Cloud Foundation and Kubernetes platforms.</li><li>
Certifications in cloud-native or public cloud technologies (AWS, Azure, GCP, Red Hat OpenShift, etc.) are highly desirable.</li></ul>
#LI-Remote
Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.
If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.</div>

Kubernetes Platform Architect (UAE, Remote)

Thales

<div>Location: ASTRA UTM, United Arab Emirates
Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar.
Thales has built a presence in the United Arab Emirates for over 35 years, and today has over 300 employees. Thales in the UAE is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Together we delivered technology for the Dubai metro, the longest driverless metro network in the world and a fare collection system that processes up to 250,000 transactions per day. We make UAE a safer place by providing secure electronic payment solutions, cyber security systems and communications as well as security systems for Dubai International Airport and air traffic management and navigation systems for Abu Dhabi&rsquo;s airport.<h1 class="jobSectionHeader">
CONTEXT</h1>
Air Mobility Solutions is the World Leader in Air Traffic Management and offers efficient and innovative products and services from Air traffic Control systems, Navigations aids, surveillance systems and Unmanned Traffic Management.
ATC &amp; Digital Engineering teams provide complete trustworthy Digital and on-cloud solutions portfolio to manage efficiently existing and emerging airspace mobility.
Digital solutions offer an Agile Scale framework adopting feature engineering for solution and product/component-based engineering for software.
Engineering Team are composed of:
Product teams accountable for defining, development, testing and release of the products that meet customer needs,
Enabling team/extended project team: Composed of specialists at solution level supporting solution owner &amp; teams, including architect, design authorities.
Deployment &amp; Services Operations team (yours): accountable for the instantiation of the product release versions for concurrent projects and customers. The team addresses several product lines over a number of projects. 
As the beholder of operations, it directly contributes to the solution by managing not only delivery activities but also deployment and service &amp; operations activities.
<h1 class="jobSectionHeader">MISSIONS</h1>
As Deployment &amp; Service Operations Support Engineer, you will be accountable for operational and customer support service level objectives sustained attainment. Directly engaged in the operational phases of the solution with existing and new customers, as well as supporting high potential bids with demos, you will contribute to the AMS service model underpinning the products&rsquo; value proposition.
As part of the service operation activities, you will:<ul><li>
Be a Level 2 support agent for customers, prospects and partners,</li><li>
Be an incident management and reactive support agent in the context of our SLAs,</li><li>
Administrate and operate delivered services, monitoring indicators to reach period objectives,</li><li>
In that context, build and continuously feed a knowledge database for internal use as well as customer self-service use,</li><li>
Contribute to the SLA management, working closely with all solutions and partners teams as necessary to ensure structural reliability of the overall solution,</li><li>
Gather customer feedback and follow-up on development of features dedicated to operational efficiency.</li></ul>
As part of the deployment activities, you will:<ul><li>
Contribute to end-to-end validation in contexts representative of the customers&rsquo;,</li><li>
Contribute to physical and software installation of systems with third parties and customers integrated technical teams, including push to production,</li><li>
Administrate the cluster of instances deployed for all customers worldwide,</li><li>
Contribute to the maintenance of the infrastructure, CI/CD and configuration components of the delivered services,</li><li>
For prospects in pre-sales phase, prepare demos and scenarios, teaming up with business developers to meet bid demands,</li><li>
Deliver integration framework for meaningful projects with strong local constraints, potentially involving quality assessment or even development and instantiation of software components.</li></ul>
The role sits in the context of a multi-national team, leveraging on the time zones-spanning footprint to optimize reactivity on operational matters. This incurs a strong<h1 class="jobSectionHeader">
EXPERIENCE</h1>
Expertise in System and/or integration, testing and validation, test environments,
Expertise in System architectures, network management and administration,
Customer support, ticketing, incident management and service delivery,
Knowledge in SaaS Cloud technologies,
Proven ability to work in a multi-cultural environment and with a variety of international customers,
Experience in ATM and/or UTM is a plus.<h1 class="jobSectionHeader">
COMPETENCES &amp; EXPECTATIONS</h1>
Main competencies:<ul><li>
System or software administrator engineer with keenness on cloud technologies,</li><li>
Experience with SW-based systems engineering and verification/validation,</li><li>
Experience with test specifications and requirements traceability, test automation and test environments using high-level language,</li><li>
A thorough knowledge of servers and networks administration: Machine/VM sizing, network configuration, VPN, remote deployment, SSH filesystem access,</li><li>
A good understanding of DevOps principles in the following technical environment: MS Azure, Linux VMs clusters, SaaS ELK, Kubernetes, Kafka + Zookeeper, Gitlab, REST APIs, Java,</li><li>
Fluent with ticketing workflows and service request handling,</li><li>
ITIL awareness (governing principles and service goals),</li><li>
Customer-facing experience,</li><li>
Can work autonomously as well as within an international, remotely located and multi-disciplinary team,</li><li>
Team player, transparency,</li><li>
Pro-active and result-oriented,</li><li>
Written and spoken English.</li></ul>
Expected competencies:<ul><li>
Any qualification on MS Azure cloud (in priority) or other cloud service provider would be beneficial,</li><li>
Acquaintance with agile and scrum methodologies, software assurance,</li><li>
Background in Aviation domain, i.e. Air Traffic Management, Airlines/airports operations, and/or Drone operation, Drone traffic regulation, operational qualification and aeronautical regulations in general would be a substantial plus.</li></ul>
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!</div>

Deployment & Service Operations Support Engineer

Explore 388+ Cloud engineer in Dubai this May. Find roles across top companies and apply now to boost your career.