concierge manager

assistant front office manager Jobs in Kuwait City

assistant front office manager

branch manager

front office manager

club floor agent

IHG Hotels & Resorts

<div><ul><li>Greet and welcome all guests at all times with a warm, friendly, and professional demeanor, using guest names at every opportunity to foster a personal connection.</li><li>Deliver highly personalized and attentive service, ensuring Club Lounge guests feel recognized and valued throughout their stay.</li><li>Be fully informed of all daily arrivals to the Club Lounge, including regular guests, Club Floor guests, ICA guests, and VIPs.</li><li>Review communication logbooks and staff notice boards at the beginning of each shift to stay updated on important information and guest details.</li><li>Answer the telephone promptly and professionally using your name and department, providing courteous and efficient service.</li><li>Manage check-in and check-out procedures within the Club Lounge, including handling guest identification, issuing room keys, and managing safety deposit boxes with discretion.</li><li>Anticipate and respond to guest needs, recording and acting upon guest preferences, and efficiently handling messages, requests, questions, and concerns.</li><li>Serve as a trusted point of contact for all Club Lounge guests, assisting with anything from billing issues to providing local recommendations, while escalating matters to management when necessary.</li><li>Adhere to hotel safety and security procedures at all times, report any incidents, and wear protective equipment as required.</li><li>Maintain a polished appearance and professional conduct at all times, acting as a true ambassador of the hotel brand.</li><li>Stay fully informed about daily hotel events, lounge offerings, and local activities to proactively engage with and assist guests.</li><li>Support fellow colleagues and departments with ad-hoc duties, showing flexibility and teamwork, especially during busy periods.</li></ul><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Club Floor Agent

Confidential

<p><strong>Job Description</strong></p><p>We are looking for reliable people to join our payment team to process payments on our platform. This is an online commission-based job. As an Agent Partner, you will act as a payment agent. You will receive requests to top up users’ balances. You will receive brief training and clear guidelines to ensure smooth, secure, and accurate transactions.</p><p> </p><p><strong>Key responsibilities:</strong></p><p>·      Assist customers with deposit and withdrawal transactions.</p><p>·      Follow standard procedures with accuracy and confidentiality.</p><p>·      Provide a welcoming and professional customer experience</p><p> </p><p><strong>Qualifications</strong></p><p>·      Individuals with good communication skills</p><p>·      Responsible, detail-oriented, and trustworthy</p><p>·      Previous experience in finance or customer service is an advantage, but it is not required as we provide you with training and a supportive work environment.</p><p>·   Any nationality can apply.</p><p> </p><p><strong>What we are offering </strong></p><p>Flexible work &amp; Unlimited profits (the more you work, the more you earn)</p><p> </p>

Bank Transfer Agent

International Turnkey Systems - ITS

<div>
 <p>
  For a
  <strong>
   well-known Islamic Bank in Kuwait
  </strong>
  , we are hiring an AI Penetration Tester to join VMPT team and lead hands-on security testing for LLM/GenAI, ML, and AI-enabled applications (chatbots, RAG, AI agents, model APIs, and AI-assisted business workflows). The role blends traditional penetration testing + secure code review + vulnerability assessment with AI red teaming focused on modern AI risks such as prompt injection and insecure output handling as documented by OWASP&rsquo;s Top 10 for LLM Applications.
 </p>
 <p>
  Candidate is expected to have experience in assessing
  <strong>
   Python-based AI development and Azure AI / Azure OpenAI / Microsoft Foundry-hosted model endpoints
  </strong>
  .
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   AI / LLM penetration Testing &amp; Red Teaming
  </strong>
 </p>
 <ul>
  <li>
   Plan and execute AI penetration tests for LLM/GenAI and ML solutions across the bank (AI apps, AI gateways, model endpoints, orchestration layers, RAG pipelines, plugins/tools).
  </li>
  <li>
   Design test cases aligned to OWASP Top 10 for LLM Applications (e.g., prompt injection, insecure output handling, sensitive info disclosure, supply-chain risks).
  </li>
  <li>
   Perform adversarial testing using threat-informed techniques and references such as MITRE ATLAS (adversary tactics/techniques for AI systems).
  </li>
  <li>
   Validate security of agentic workflows (tool invocation, function calling, permissions, memory, connectors) and verify least privilege + authorization boundaries.
  </li>
 </ul>
 <p>
  <strong>
   Automation &amp; Tooling
  </strong>
 </p>
 <ul>
  <li>
   Build Python-based test harnesses for repeatable AI security testing (fuzzing prompts, jailbreak suites, regression tests, evaluation scoring).
  </li>
  <li>
   Use and extend PyRIT (Python Risk Identification Tool) or equivalent frameworks to probe for jailbreaks/harms and automate adversarial scanning.
  </li>
  <li>
   Where applicable, leverage Microsoft Foundry capabilities such as the AI Red Teaming Agent (preview) that integrates PyRIT red teaming features.
  </li>
 </ul>
 <p>
  <strong>
   Secure code review &amp; AppSec
  </strong>
 </p>
 <ul>
  <li>
   Conduct secure code review (particularly Python) for AI application layers: prompt templates, RAG retrieval logic, output post-processing, input validation, secrets handling, authZ checks, and logging.
  </li>
  <li>
   Identify and help fix design flaws enabling data leakage, prompt manipulation, unsafe tool usage, or insecure output flows.
  </li>
 </ul>
 <p>
  <strong>
   Traditional PT
  </strong>
 </p>
 <ul>
  <li>
   Perform web/API/cloud penetration testing for AI-enabled applications (auth, session, API abuse, SSRF, injection, misconfigurations, secrets).
  </li>
  <li>
   Run vulnerability assessments, triage findings, define severity, and validate remediation (re-test).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education and Qualification
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in computer science, Cybersecurity, Software Engineering, or related discipline.
  </li>
  <li>
   3&ndash;7 years in penetration testing / application security / red teaming.
  </li>
  <li>
   Demonstrated experience testing LLM/GenAI systems (prompt injection, jailbreaks, data exfiltration patterns, agent/tool abuse).
  </li>
  <li>
   Strong hands-on Python for security automation and test harness development.
  </li>
  <li>
   Practical experience with Azure security concepts (identity, networking, secrets, logging) and exposure to Azure AI / Azure OpenAI / Foundry style deployments.
  </li>
  <li>
   Strong report writing, clear communication, ability to work with developers on remediation.
  </li>
 </ul>
 <p>
  <strong>
   A Must Certificates (at least one)
  </strong>
 </p>
 <ul>
  <li>
   OffSec OSCP / OSCP+
  </li>
  <li>
   GIAC GPEN
  </li>
  <li>
   Microsoft Certified: Azure Security Engineer Associate (AZ-500)
  </li>
  <li>
   ISC2 CCSP
  </li>
 </ul>
 <p>
  <strong>
   Strongly Preferred
  </strong>
 </p>
 <ul>
  <li>
   OffSec OSWE (advanced web exploitation / white-box testing)
  </li>
  <li>
   Burp Suite Certified Practitioner (BSCP)
  </li>
  <li>
   Microsoft Certified: Azure AI Engineer Associate (AI-102) (helps align with Azure AI implementation patterns).
  </li>
 </ul>
 <p>
  <strong>
   Tools &amp; Technologies Skills
  </strong>
 </p>
 <ul>
  <li>
   Python, Git, CI/CD integration
  </li>
  <li>
   Burp Suite, common PT toolchains (Kali, scanners, API tooling)
  </li>
  <li>
   Azure security controls (identity, key management, logging/monitoring)
  </li>
  <li>
   AI red teaming tooling (e.g., PyRIT / Foundry scans)
  </li>
 </ul>
 <p>
 </p>
</div>


AI Penetration Testing Specialist

Ramr

<p>The Cafe Manager is responsible for the overall day-to-day management of cafe operations, delivering an exceptional guest experience, and leading a motivated front-of-house team. This role sits at the intersection of hospitality, operations, and business management &mdash; ensuring the cafe runs smoothly, profitably, and in alignment with the company's brand standards and service philosophy.</p><ul><li>Oversee and manage all daily cafe operations &mdash; opening and closing procedures, floor management, service flow, and team coordination across all shifts.</li><li>Ensure the cafe is clean, well-presented, fully stocked, and operationally ready before each service period.</li><li>Maintain and enforce all standard operating procedures (SOPs) for front-of-house service, bar operations, and cashiering.</li><li>Identify and resolve operational problems, service failures, or process inefficiencies promptly and proactively.</li></ul><p>Work Location: In person</p>

Cafe manager

Zain

<div>About the Role<p><br>
The Business Excellence Specialist will report to the Business Excellence Manager and play a key role in driving operational excellence across the organization. This role is responsible for enhancing business performance through process optimization, governance frameworks, and the implementation of international best practices. The ideal candidate will act as a change agent, partnering with cross-functional teams to embed a culture of continuous improvement, ensure compliance with global standards, and elevate organizational efficiency, quality, and customer experience.</p><p></p><p><b><br>
Responsibilities:</b></p><ul><li><p>
Lead and support end-to-end process management initiatives, including process mapping, redesign, and optimization to enhance efficiency and effectiveness.</p></li><li><p>
Drive continuous improvement programs using structured methodologies identifying gaps, root causes, and sustainable solutions.</p></li><li><p>
Manage and coordinate internal and external audits, ensuring timely closure of findings and alignment with regulatory and certification requirements.</p></li><li><p>
Support the development, implementation, and maintenance of ISO and other international certifications, ensuring ongoing compliance and readiness.</p></li><li><p>
Establish and monitor performance frameworks and KPIs, providing insights and recommendations to senior stakeholders.</p></li><li><p>
Partner with business units to ensure standardization and governance of processes, policies, and procedures across the organization.</p></li><li><p>
Lead or support cross-functional projects related to transformation, operational excellence, and digital/process innovation.</p></li><li><p>
Conduct benchmarking and best practice analysis to identify opportunities for innovation, cost optimization, and service improvement.</p></li><li><p>
Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</p></li><li><p>
Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including systemdeficiencies),takeadvantageofOH&amp;SopportunitiesandaddressesOH&amp;Smanagementsystem nonconformities associated with its activities</p></li></ul>
What We Need From You<p><b><br>
Skills:</b></p><ul><li><p>
Strong analytical mindset with the ability to translate data into actionable insights.</p></li><li><p>
Demonstrated experience in process improvement, quality management, or business transformation roles.</p></li><li><p>
Solid understanding of audit practices, compliance frameworks, and international standards (e.g., ISO).</p></li><li><p>
Excellent stakeholder management and communication skills, with the ability to influence at different organizational levels.</p></li><li><p>
Strong project management capabilities, with the ability to manage multiple initiatives simultaneously.</p></li><li><p>
High level of attention to detail combined with strategic thinking.</p></li><li><p>
Proficiency in tools such as Microsoft Office (advanced Excel preferred) and process mapping or project management tools.</p></li><li><p>
Certifications such as ISO Lead Auditor and/or PMP are highly desirable.</p></li></ul><p></p><p><b><br>
Education Level/ Major:</b></p><p>
Bachelor's degree in Business Administration, Industrial Engineering, Management, Information Systems, or a related field.</p><p><b>
Years Of Experience:</b></p><p>
Minimum 5+ years of relevant experience in business excellence, process improvement, or operational strategy roles.</p></div>

Business Excellence

Zain Kuwait

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 The Business Excellence Specialist will report to the Business Excellence Manager and play a key role in driving operational excellence across the organization. This role is responsible for enhancing business performance through process optimization, governance frameworks, and the implementation of international best practices. The ideal candidate will act as a change agent, partnering with cross-functional teams to embed a culture of continuous improvement, ensure compliance with global standards, and elevate organizational efficiency, quality, and customer experience.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead and support end-to-end process management initiatives, including process mapping, redesign, and optimization to enhance efficiency and effectiveness.
  </li>
  <li>
   Drive continuous improvement programs using structured methodologies identifying gaps, root causes, and sustainable solutions.
  </li>
  <li>
   Manage and coordinate internal and external audits, ensuring timely closure of findings and alignment with regulatory and certification requirements.
  </li>
  <li>
   Support the development, implementation, and maintenance of ISO and other international certifications, ensuring ongoing compliance and readiness.
  </li>
  <li>
   Establish and monitor performance frameworks and KPIs, providing insights and recommendations to senior stakeholders.
  </li>
  <li>
   Partner with business units to ensure standardization and governance of processes, policies, and procedures across the organization.
  </li>
  <li>
   Lead or support cross-functional projects related to transformation, operational excellence, and digital/process innovation.
  </li>
  <li>
   Conduct benchmarking and best practice analysis to identify opportunities for innovation, cost optimization, and service improvement.
  </li>
  <li>
   Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait
  </li>
  <li>
   Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including systemdeficiencies),takeadvantageofOH&amp;SopportunitiesandaddressesOH&amp;Smanagementsystem nonconformities associated with its activities
   <br/>
   <br/>
  </li>
 </ul>
 What We Need From You
 <br/>
 <br/>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong analytical mindset with the ability to translate data into actionable insights.
  </li>
  <li>
   Demonstrated experience in process improvement, quality management, or business transformation roles.
  </li>
  <li>
   Solid understanding of audit practices, compliance frameworks, and international standards (e.g., ISO).
  </li>
  <li>
   Excellent stakeholder management and communication skills, with the ability to influence at different organizational levels.
  </li>
  <li>
   Strong project management capabilities, with the ability to manage multiple initiatives simultaneously.
  </li>
  <li>
   High level of attention to detail combined with strategic thinking.
  </li>
  <li>
   Proficiency in tools such as Microsoft Office (advanced Excel preferred) and process mapping or project management tools.
  </li>
  <li>
   Certifications such as ISO Lead Auditor and/or PMP are highly desirable.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education Level/ Major
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s degree in Business Administration, Industrial Engineering, Management, Information Systems, or a related field.
 <br/>
 <br/>
 <strong>
  Years Of Experience
  <br/>
  <br/>
 </strong>
 Minimum 5+ years of relevant experience in business excellence, process improvement, or operational strategy roles.
 <br/>
 <br/>
 <strong>
  About Application Process
  <br/>
  <br/>
 </strong>
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 <br/>
 <br/>
 <ul>
  <li>
   Resume/CV
  </li>
  <li>
   Passport-size photograph
  </li>
  <li>
   Highest Education Qualification
  </li>
  <li>
   Copy of Civil ID/Passport
  </li>
 </ul>
</div>


ZAIN2243 - Business Excellence

Al Mulla Group

<p></p><div><div><div><div><h6 class="jobSectionHeader"><b>Responsibilities</b></h6>
<div><div>&bull;Present, promote, and sell Service Contracts to existing customers using clear value-based and cost-justified arguments.
&bull;Conduct cost-benefit and needs analysis comparing Service Contracts versus on-call services to drive higher contract adoption
&bull;Establish, develop, and maintain strong and positive customer relationships.
&bull;Engage customers through on-site meetings, telephone calls, and digital communication channels as required.
&bull;Expedite resolution of customer issues and complaints by coordinating with Field Service Managers and the Call Center to maximize customer satisfaction.
&bull;Achieve agreed Service Contract penetration targets within defined timelines.
&bull;Coordinate closely with service team members and cross-functional departments to ensure seamless customer engagement.
&bull;Analyze assigned MIF/territory, track on-call customers, and monitor conversion performance through structured reports.
&bull;Provide management with regular reports on customer needs, issues, interests, and competitive activities.
&bull;Continuously improve performance through customer and internal feedback.<br>
</div></div></div></div></div><div><div><div><h5 class="jobSectionHeader"><b>Job Requirements</b></h5>
<h6 class="jobSectionHeader"><b>Educational Qualifications</b></h6>
<div><div><div>Education Degree
</div><div>: Diploma
</div></div><div><div>Major
</div><div>: Commerce / Marketing / Arts / Technical Courses
</div></div></div></div></div><div><div><h6 class="jobSectionHeader"><b>Experience</b></h6>
</div><div>Years of Experience
</div><div>: 2 - 3 Years
</div><div>Field of Experience<br>
</div><div>: Sales
</div></div><div><div><h6 class="jobSectionHeader"><b>Skills</b></h6>
<div><div>&bull; Ready to work in field with face to face customer meetings
&bull; Highly motivated and target driven with a proven track record
&bull; Excellent selling, negotiation and communication skills
</div></div></div></div><div><div><h6 class="jobSectionHeader"><b>Other Requirements</b></h6>
<div><div><div>Gender
</div><div>: Male
</div></div><div><div>Age
</div><div>: 21 - 35 Years
</div></div><div><div>Preferred Language
</div><div>: Arabic, English, Hindi
</div></div><div><div>Duty Shift / Timings
</div><div>: One Shift / 8:00 am - 4:00 pm
</div></div></div></div></div></div><div><div><div><h5 class="jobSectionHeader"><b>Salary &amp; Benefits</b></h5>
<div><div><div>Salary
</div><div>: Attractive Salary
</div></div><div><div>Other Benefits
</div><div>: Incentive based on approved scheme
</div></div></div></div></div></div><div><div><div><h5 class="jobSectionHeader"><b>Job Remarks</b></h5><div></div><div><div><div><br>
</div></div><p></p><div><div>Job Country
</div><div>: Kuwait
</div></div><div><div>Nationality
</div><div>: Any
</div></div><div><div>Career Level
</div><div>: Entry Level</div></div></div></div></div></div></div><div></div>

Service Sales Representative

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