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collections agent

Base HR Consultantcy

<p>Collection Executive (Male &amp; Female)<br/><b>Salary</b>: AED 3,000 per month<br/><b>Other Benefits</b>:</p><ul><li><b>Company-provided Accommodation</b></li><li><b>Company-provided Transportation</b></li><li>Medical insurance as per UAE labor law</li><li>Annual leave and end-of-service benefits as per UAE law</li></ul><p><b>Job Summary</b>:</p><p>We are hiring <b>Arabic and English-speaking Collection Executives (Male &amp; Female)</b> to join our growing team. The role involves following up with customers on outstanding payments, negotiating repayment plans, updating records, and ensuring timely collections. Ideal candidates will be confident, polite, persistent, and able to manage high call volumes and client follow-ups professionally.</p><p><b>Key Responsibilities</b>:</p><ul><li>Contact customers with overdue accounts via phone, email, or in-person visits.</li><li>Remind and persuade customers to settle outstanding dues within agreed terms.</li><li>Record all communications and maintain up-to-date customer payment status in the system.</li><li>Negotiate and arrange repayment schedules that meet both customer and company needs.</li><li>Coordinate with internal teams (billing, sales, legal) to resolve disputes or escalate cases.</li><li>Meet monthly collection targets and performance KPIs.</li><li>Ensure all collection activity complies with company policy and UAE laws.</li><li>Maintain a professional tone and customer-friendly approach at all times.</li></ul><p><b>Requirements</b>:</p><ul><li><b>Male and Female candidates welcome</b> to apply.</li><li>Fluent in <b>Arabic and English</b> (spoken and written).</li><li>Previous experience in <b>collections, customer service, call center</b>, or <b>accounts receivable</b> is an advantage.</li><li>Basic understanding of billing and payment processes.</li><li>Good negotiation and interpersonal skills.</li><li>Organized, punctual, and target-oriented.</li><li>Willing to work flexible hours or shifts, if required.</li><li><b>Immediate joiners will be given preference.</b></li></ul><p>Job Type: Full-time</p><p>Pay: Up to AED3,000.00 per month</p>

Collection Executive (Male & Female)

Alhodood Technologies

<p>Responsibilities:</p><ul><li>Call, email, or send letters to customers who owe money.</li><li>Remind them of their overdue payments.</li><li>Discuss and agree on payment arrangements with customers.</li><li>Offer flexible solutions (installments, deadlines, etc.).</li><li>Track overdue accounts using internal systems.</li><li>Update records after every communication or payment.</li><li>Listen to customer concerns and try to resolve any billing issues.</li><li>Work with other departments if needed (e.g., sales or billing teams).</li><li>Prepare daily or weekly reports on collections progress.</li><li>Highlight difficult accounts or high-risk debtors to management.</li><li>Ensure all collection activities follow legal and company guidelines.</li><li>Escalate accounts for legal action if necessary (only after all efforts).</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED7,000.00 - AED8,000.00 per month</p>

Collection Officer - Arabic & French Speakers only

First Solution Management Services

<p><b>Date posted:</b> 11 August 2025</p><p><b>Pay:</b> 3,000.00 (AED) - 3,500.00 (AED) per month</p><p>Job description:</p><p>We are looking for Debt Recovery agents<br/>Job Location:- Dubai UAE<br/>Job Status:- Full Time</p><p>The ideal candidate will be responsible for contacting debtors, negotiating payment plans, and ensuring timely repayment of debts while maintaining a professional and empathetic approach. This role requires strong communication skills, attention to detail, and the ability to work under pressure. As a Debt Recovery Agent, you will play a crucial role in maintaining the financial health of our organization. You will be expected to handle a high volume of outbound and inbound calls, emails, and written correspondence with clients who have overdue accounts.</p><p>Responsibilities</p><ul><li>Contact clients with overdue accounts via phone, email, and mail</li><li>Negotiate repayment plans and settlements within company guidelines</li><li>Maintain accurate records of all collection activities</li><li>Monitor and follow up on payment commitments</li><li>Provide excellent customer service while recovering debts</li></ul><p>Must Have:-<br/>- Strong negotiations skills<br/>- Target oriented<br/>- Capable of handling target pressure<br/>- Able to work as per the given deadlines<br/>- Problem solving skills<br/>- Good written and verbal communication -</p><p>Education Requirements<br/>- Minimum bachelor&rsquo;s degree holder</p><p>-Job Types: Full-time, Permanent</p><p>Experience:</p><ul><li>Debt Collection: 1 year (Preferred)</li></ul><p>Job Type: Permanent</p><p>Job Type: Permanent</p><p>Pay: AED3,000.00 - AED3,500.00 per month</p><p>Expected Start Date: 13/09/2025</p>

Debt Collection Officer

UDrive

<div><div><b>Job Title:</b> Collection Agent<br>
<b>Location: Dubai</b><br>
<b>Department:</b> Finance / Accounts Receivable<br>
<b>Reports To:</b> Collection Manager</div><h3 class="jobSectionHeader"><b>
Job Purpose:</b></h3><div>
The Collection Agent is responsible for contacting customers to recover overdue payments, negotiating payment plans where necessary, maintaining accurate records, and ensuring that collections are made in compliance with company policies and legal regulations.</div><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul><li><div>
Contact customers via phone, email, and other communication channels to collect outstanding payments.</div></li><li><div>
Negotiate repayment plans and ensure commitments are honored.</div></li><li><div>
Maintain detailed and accurate records of all collection activities and customer interactions.</div></li><li><div>
Review account status and resolve billing discrepancies.</div></li><li><div>
Work closely with internal departments (e.g., Sales, Customer Service) to resolve customer issues related to billing or service.</div></li><li><div>
Recommend accounts for escalation, legal action, or write-off as necessary.</div></li><li><div>
Meet individual and team collection targets and KPIs.</div></li><li><div>
Ensure compliance with all company policies, industry regulations, and legal requirements during collection activities.</div></li><li><div>
Provide regular updates and reports to the Collection Supervisor/Manager.</div></li></ul><h3 class="jobSectionHeader"><b>
Qualifications:</b></h3><ul><li><div>
High school diploma or equivalent; a bachelor's degree is a plus.</div></li><li><div>
Proven experience in collections, customer service, or a related field.</div></li><li><div>
Strong negotiation, communication, and interpersonal skills.</div></li><li><div>
Ability to remain professional and calm under pressure.</div></li><li><div>
Familiarity with debt collection laws and regulations.</div></li><li><div>
Proficient in using CRM systems and Microsoft Office Suite (Excel, Word, Outlook).</div></li><li><div>
Attention to detail and good organizational skills.</div></li></ul><h3 class="jobSectionHeader"><b>
Preferred Skills:</b></h3><div></div><ul><li><div><br>
Experience handling both B2B (business-to-business) and B2C (business-to-customer) collections.</div></li><li><div>
Knowledge of credit reporting practices.</div></li></ul></div>

Collection Executive (Arabic Speaker)

CASHBACK LOANS AND OVERDUES RESCHEDULING SERVICES LLC

<p>We are looking for Debt Collectors!</p><p>Responsibilities</p><ul><li>Keeping track of assigned accounts to identify outstanding debts</li><li>Planning course of action to recover outstanding payments</li><li>Locating and contacting debtors to inquire of their payment status</li></ul><p>Qualifications</p><ul><li>Bachelors Degree</li><li>2-3 Years of Experience in Debt Collection</li><li>Excellent Communication Skills</li><li>Experience in working with targets and tight deadlines</li><li>Working knowledge on MS Office and Databases</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p><p>Experience:</p><ul><li>Debt Collection: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>English (Preferred)</li></ul>

BinHendi Enterprises L.L.C

<p>We are seeking a dynamic <b>Property Management Executive</b> to administer the diverse properties portfolio and liaise with tenants / real estate agents, can collate information pertaining to the real estate rental market, statistics, presentations/ surveys and act as the link between the owners and the tenants.</p><p><b>Requirements</b></p><ul><li>Graduate in any discipline.</li><li>Minimum <b>5 -10 years </b>of experience in handling Leasing &amp; property management</li><li><b>Residential, Commercial &amp; Industrial</b> experience preferred</li><li>People who are immediately available to join will be given preference.</li><li>Enthusiastic, good communication and interpersonal skills and attention to detail.</li><li>Sound knowledge of real estate market with <b>Ejari Experience</b> is must.</li><li>Excellent communicator and negotiator.</li><li>Must have <b>UAE Driving license and a Car</b></li></ul><p><b>Key Responsibilities</b></p><p><i><b>Client Relationship and Satisfaction:</b></i></p><ul><li>Ensure utmost customer satisfaction and comprehensive leasing management services.</li><li>Manage relationships between tenants, facilities management and all concerned authorities &amp; parties to ensure maximum tenant satisfaction.</li><li>Conduct regular property visits for the vacant units and record the condition and improvements to be proposed and recorded for better quality and promote the vacant units.</li><li>Attend all customer meetings, maintain and circulate accurate minutes and reports to ensure all decisions are documented</li></ul><p><i><b>Tenant management:</b></i></p><ul><li>Arrange proposals and manage tenant screening and selection process to maintain a professional image of the property and avoid default payment issues.</li><li>Negotiate the commercial terms and handover conditions to achieve revenue as per the target provided.</li><li>Handle timely renewals, negotiation, lease preparations, and Ejari management for all leases of the properties assigned</li></ul><p><i><b>Records Handling:</b></i></p><ul><li>Handle assigned properties and their operations to attain maximum return from the property by achieving maximum occupancy.</li><li>Maintain and manage an accurate record of the availability of premises for lease, including but not restricted to a description of all facilities, images, floor plans, features, rental payment options, Fact sheet, Brochures, Handbook etc.</li></ul><p><i><b>Market Survey and Analysis:</b></i></p><ul><li>Conduct regular market study/survey to update price book for approvals and align with the market rate in increase the occupancy.</li><li>Abreast with up-to-date knowledge of current rental and real estate market trends, secure new opportunities, and strategic alliances to gain competitive edge in the market.</li></ul><p><i><b>CRM portals:</b></i></p><ul><li>Advertise vacant properties through approved channels, manage leads and viewings to identify suitable tenants and manage waiting lists to ensure all properties are leased at optimal rental rates and maximum occupancy while ensuring that profitable contracts are in line with targets.</li><li>Post and maintain all online advertisements and To Let boards to update them regularly, maintain the Lead tracker.</li><li>Initiate and coordinate all open house and tenant activities on site.</li></ul><p><i><b>Collections / Bad debts:</b></i></p><ul><li>Manage all collections, Debtors and default payment process with tenants and finance to ensure smooth collection of payment on time.</li><li>Keep a regular track of bad debts and legal cases until payment recovery and report them regularly with the collection progress.</li></ul><p><i><b>Registration and Broker management:</b></i></p><ul><li>Arrange agent registration and broker management process for a smooth listing process.</li><li>New booking and lease transfer processes are agreed as per the target provided to maximize the revenue and to reduce the vacancy period.</li></ul><p><i><b>Reporting:</b></i></p><ul><li>Prepare the budget, forecasting reports and any ad hoc reports required by the management.</li></ul><p><i><b>Candidates who match our requirements will be contacted directly.</b></i></p><p>Job Type: Full-time</p><p>Pay: AED6,000.00 - AED10,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Property Management: 4 years (Required)</li><li>Leasing: 4 years (Required)</li><li>Real Estate: 4 years (Required)</li><li>Ejari related process: 4 years (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>License/Certification:</p><ul><li>UAE Driving License and a Car (Required)</li></ul>

Property Management Executive

Aqua Properties

<p>Responsibilities</p><ul><li>Monitor accounts to identify outstanding debts</li><li>Investigate historical data for each debt or bill</li><li>Find and contact clients to ask about their overdue payments</li><li>Take actions to encourage timely debt payments</li><li>Process payments and refunds</li><li>Resolve billing and customer credit issues</li><li>Update account status records and collection efforts</li><li>Report on collection activity and accounts receivable status</li></ul><p>Requirements and skills</p><ul><li>Proven experience as a Collection Specialist or similar role</li><li>Knowledge of billing procedures and collection techniques (e.g. skip tracing)</li><li>Familiarity with laws related to debt collection (e.g. FDCPA)</li><li>Working knowledge of MS Office and databases</li><li>Comfortable working with targets</li><li>Patience and ability to manage stress</li><li>Excellent communication skills (written and oral)</li><li>Skilled in negotiation</li><li>Problem-solving skills</li><li>High school diploma; Associate&rsquo;s/Bachelor&rsquo;s degree is a plus</li></ul><p>Job Type: Full-time</p>

Collection Officer (Real Estate Exp Only)

Explore 435+ Collections agent in Dubai this September. Find roles across top companies and apply now to boost your career.

435 collections agent jobs IN Dubai

Collection Executive (Male & Female)

Collection Officer - Arabic & French Speakers only

Debt Collection Officer

Collection Executive (Arabic Speaker)

Debt Collection Officer

Property Management Executive

Collection Officer (Real Estate Exp Only)