waiter

waiter/waitress

commis

pastry chef

banquet server

commis salad makersauce maker a la carte

Four Seasons

<div></div><div><div><div><div>Job ID: REQ10384431</div></div><div><div>
Four Seasons Abu Dhabi at Al Maryah Island</div></div><div><div>
Location: Abu Dhabi, Abu Dhabi, United Arab Emirates</div></div><div><div>
widget: Full time</div></div></div></div><div></div>
<br><div><p><b>About Four Seasons:</b></p><p>
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><p></p><p><b>
About the location:</b></p>
In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island &ndash; Abu Dhabi&rsquo;s business and lifestyle destination &ndash; Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi&rsquo;s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites &ndash; all with water views. With six creative restaurants and lounges, this is Al Maryah Island&rsquo;s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest&rsquo;s unique personal needs &ndash; whether the goal is relaxing on vacation or staying efficient for business.<p></p><div><div><p><b>
About the role</b><br>
The Commis II assists the Chefs in the day-to-day operation of the kitchen and helps maintain a high standard &amp; quality of food preparation.</p></div><p></p><div><p><b><br>
What you will do</b><br>
<b>Main Duties/Description:</b></p></div><div><ul><li>Assist in the preparation of food items according to standard procedures, recipe cards, and instructions from senior chefs.</li></ul></div><div><ul><li>Support the Commis I, Demi Chef de Partie, and Chef de Partie in daily kitchen operations.</li></ul></div><div><ul><li>Ensure workstations, equipment, and utensils are kept clean, sanitized, and organized at all times.</li></ul></div><div><ul><li>Maintain basic knowledge of food handling, hygiene, and sanitation standards.</li></ul></div><div><ul><li>Receive, check, and properly store deliveries as instructed.</li></ul></div><div><ul><li>Demonstrate a positive attitude, willingness to learn, and commitment to teamwork</li></ul></div><div><ul><li>Perform other related duties or tasks as assigned by senior kitchen staff or management.</li></ul></div><div><ul><li>Perform other tasks or projects as assigned by the Sous Chef, Chef de Cuisine, or Executive Chef.</li></ul></div><div><div><br>
<br>
<b>What you bring</b><br>
<ul><li>A minimum of at least 1 year of experience in the similar role in a luxury brand</li></ul></div></div><div><ul><li>An outgoing personality and a can-do approach to an assigned task</li></ul></div><div><ul><li>High level of understanding and knowledge of kitchen operations</li></ul></div><div><ul><li>Proficient in English (speaking, reading, writing)</li></ul></div><div><ul><li>Excellent interpersonal, verbal, and written communication skills</li></ul></div><p></p><div><div><b><br>
What we offer</b><br>
<ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Complimentary Accommodation at other Four Seasons Hotels and Resort</li><li>Complimentary Dry Cleaning for Employee Uniforms</li><li>Complimentary Employee Meals</li></ul></div><ul><li>and so much more!</li></ul></div></div><p></p><div><div><b><br>
Schedule and hours</b><br>
<ul><li>This is a full-time role</li></ul></div></div></div><p></p>

Employee Dining Commis II

COYA Restaurant

<p><b>Your new Company:</b></p><p>COYA is a worldwide luxury lifestyle group with two venues in London: Mayfair and City, Monte Carlo, Abu Dhabi, Dubai, Riyadh, Doha, Muscat, Barcelona, and Marbella.</p><p>Born from the spirit of an adventure, COYA celebrates Latin American culture through delicious Peruvian food, innovative cocktails, music, art and happenings.</p><p><b>We are currently looking for a passionate Commis Waiter/ess to join COYA Abu Dhabi Family.</b></p><p><b>Experience you will need:</b></p><ul><li>Previous waiting experience in a fast paced, high-end hospitality venue.</li><li>Must be friendly and attentive.</li><li>Great interpersonal skills. The ability to work as a team with a positive work ethic.</li><li>A passion for hospitality and customer service.</li><li>Keen interest to develop their knowledge and progress.</li><li>Must have high level of both spoken and written English.</li><li>Ability to work under pressure.</li><li>Fluency in languages of French, Italian or Spanish is a plus.</li></ul><p><b>We take care of our people by providing:</b></p><ul><li>Full training and induction.</li><li>A competitive salary.</li><li>Generous gift when you become a parent</li><li>A fun workplace and great work-life balance.</li><li>Family meals twice a day.</li><li>Paid holidays as per UAE Labor Law.</li><li>Global Dining Discounts with COYA and sister venues</li><li>Healthcare insurance.</li><li>Flight allowance.</li><li>Endless opportunities to grow and develop. We really believe in promoting from within.</li><li>Longevity rewards for completing three years, five years and ten years with the company.</li><li>Opportunities to transfer overseas.</li></ul><p><b>How to apply:</b></p><p>If this sounds like what you&rsquo;re looking for and you and want to be part of our incredible team, please reply with your CV and tell us why you are the perfect candidate for the job.</p><p>Job Types: Full-time, Permanent</p><p>Application Question(s):</p><ul><li>Are you fluent in one or more of the following languages: Spanish, Italian or French?</li></ul><p>Work Location: In person</p>

Commis Waiter

Dusit

<div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<p>PRIMARY RESPONSIBILITIES:</p>
<ul><li>Prepares, cooks and serves any food delegated as your responsibility ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times.
</li><li>Prepares appetizers plus meat and vegetables for entrees, as well as help with the proper presentation of the food.
</li><li>Adheres to company procedures in regards to temperature checks, food labelling and dating, cleaning schedules and hygiene regulations at all times and ensuring that all records of such are updated and kept.
</li><li>Assists with the acceptance and storage of deliveries and that all-relevant company procedures are adhered to.
</li><li>Maintains work area to a clean, hygienic and tidy state at all times.
</li><li>To have an understanding of menu planning, writing and the implementation of stock controls and how this enables the kitchen to meet Gross Profit %.
</li><li>Familiarizes with the opening and closing procedures of the kitchen and carry them out as rotated.
</li><li>Implements cost savings procedures in electricity, operating supplies and other controllable costs in relation to kitchen operation.
</li><li>To be punctual for work and report directly to the Supervisor or Manager on duty.
</li><li>Maintains a grooming standard at all times whether in the public eye or back areas.
</li><li>Reports any unusual incident, guest complaints, lost and found, breakage and losses to the superiors.
</li><li>Trains, coaches and counsels junior members of kitchen staff effectively and conducts on-the-job training for all kitchen personnel.
</li><li>Provides assistance to co-employees within food &amp; beverage and amongst other departments in the performance of tasks to foster team work and success for the Hotel.
</li><li>Attends pre-meal briefing and de-briefing daily, the monthly F&amp;B Staff Meeting as well as other training sessions organized by the hotel.
</li><li>Performs other tasks as assigned by superiors.</li></ul>
<p>REPORT LINE &amp; COMMUNICATION:</p>
<ul><li>To assist the Chef de Partie in ensuring that all culinary standards in that section comply with Hotel Policies and Procedures and Minimum Standards.
</li><li>To maintain good working relationships with colleagues and all other departments.</li></ul>
<p>OTHERS</p>
<ul><li>Continuous learning through own IDP.
</li><li>Any other duties as may be assigned by the superior.</li></ul>
<p>ACCOUNTABILITIES</p>
<ul><li>Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</li></ul>
<p>COMPANY&rsquo;S CULTURE</p>
<ul><li>Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;</li></ul>
<p>CONFIDENTIALITY</p>
<ul><li>Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</li></ul>
<p>JOB REQUIREMENT:</p>
<ul><li>At least 2 years of Demi Chef de Partie or Commis I experiences in a 5 star hotel
</li><li>Have a strong working knowledge of western and other Asian Cuisine
</li><li>Strong understanding of HACCP, displays a high level of food and personal hygiene
</li><li>Demonstrates real passion for menu planning and leadership</li></ul><br>
</div><div><div>
</div></div></div><div><div><div><h2 class="jobSectionHeader"><b>Information</b></h2>
<div><ul><li><div><div>Date Posted</div>
<div>July 28, 2026</div>
</div></li><li><div><div>Location</div>
<div><div>Dusit Thani Abu Dhabi
</div></div></div></li><li><div><div>Division</div>
<div><div><div>Food and Beverage
</div></div></div></div></li><li><div><div>Minimum Experience</div>
<div>2 Year</div>
</div></li><li><div><div>Qualification</div>
<div>Bachelor Degree</div>
</div></li><li><div><div>Career Level</div>
<div>Officer</div></div></li></ul></div></div></div></div></div></div>

Demi Chef De Partie-Hot Kitchen

tostatto cafe

<p><b>Description:</b></p><p>We are actively searching for a talented and innovative Bubble Milk Tea Maker to join our team. If you have a passion for creating remarkable beverage experiences and are open to relocating to Abu Dhabi, we want to hear from you!</p><p><b>Responsibilities:</b></p><p>Preparing bubble tea and showcasing your expertise in customer service</p><p>Responsible for maintaining high standards of food and beverage services to customers.</p><p>Responsible for operating a cash register and able to handle cash and/or credit card transactions.</p><p>Responsible for operating, cleaning, and maintaining all tools that are used on the job.</p><p>Ensuring that the food preparation area is clean, maintaining compliance with any employer policies and government regulations.</p><p>Manage inventory control costs and ensure effective stock management.</p><p>Conduct regular inspections to maintain preparation, cleanliness, equipment functionality, and safety standards.</p><p>Stay updated on industry trends, techniques, and innovations to continuously enhance menu offerings.</p><p>Maintain a positive work environment that encourages teamwork, creativity, and open communication.</p><p><b>Requirements:</b></p><p>- Excellent Customer Care Skills and Interpersonal Skills.</p><p>- Understanding of food safety regulations and best practices.</p><p>- Flexibility and adaptability to work in a fast-paced, ever-changing environment.</p><p>- Willingness to relocate to Abu Dhabi, United Arab Emirates.</p><p>- Familiarity with telephones and point-of-sale software</p><p>- A valid food safety training certificate is an advantage</p><p><b>Education:</b></p><p>- High School Diploma, Bachelor&rsquo;s degree or relevant certifications.</p><p><b>What We Offer:</b></p><p>- Competitive salary package commensurate with experience and qualifications.</p><p>- Exciting opportunity to work with a reputed brand name in a vibrant market.</p><p>- Collaborative work environment that values creativity, innovation, and teamwork.</p><p>- Growth potential within a rapidly expanding company.</p><p><b>ATTRACTIVE PACKAGE AND BENEFITS</b></p><p><b>- Salary up to AED 2000 (all-inclusive)</b></p><p><b>- Monthly Incentive</b></p><p><b>- Residence Visa</b></p><p><b>- Health Insurance</b></p><p><b>- 30 Days of Paid Annual Leave After Completion of 1 Year</b></p><p><b>- Air Ticket after successful completion of 2 years</b></p><p><b>- Weekly Off 1 Day</b></p><p>- <b>WORK LOCATION:</b> <b>Abu Dhabi, UAE</b><br/><b>- AVAILABILITY: Can join immediately (preferably candidates on a Cancel Visa or a Visit Visa)</b><br/>- <b>EMPLOYMENT TYPE: Permanent</b></p><p>Job Types: Full-time, Permanent, Fresher</p><p>Pay: Up to AED2,000.00 per month</p><p>Language:</p><ul><li>English (Required)</li></ul><p>Location:</p><ul><li>Abu Dhabi (Required)</li></ul><p>Work Location: In person</p>

BEVERAGE MAKER - Bubble Milk Tea

Speechify

<div><div><b>Mission</b></div>
<div>
<p>The mission of Speechify is to make sure that reading is never a barrier to learning.</p>
<p>
Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading &ndash; PDFs, books, Google Docs, news articles, websites &ndash; into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.
</p><p>Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting &ndash; Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies</p>
</div>
<div><b>What You'll Do</b></div>
<div><ul><li>Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and &mdash; when needed &mdash; C++.</li>
<li>Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability.</li>
<li>Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities.</li>
<li>Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform.</li>
<li>Take ownership of full lifecycle of features: conception  design  implementation  testing  release  maintenance. Ensure quality, reliability, and consistency across releases.</li>
<li>Identify, diagnose, and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, or compatibility problems &mdash; and propose robust architectural or design solutions.</li>
</ul>
</div><div></div><div><b>An ideal candidate should have</b></div>
<p><b>
Required:</b></p>
<ul>
<li>3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML &mdash; and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).</li>
<li>Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.</li>
<li>Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.</li>
<li>Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.</li>
<li>Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).</li>
<li>Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.</li>
<li>Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.</li>
<li>A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.</li>
</ul>
<p><b>Preferred / Bonus:</b></p>
<ul>
<li>Experience with writing automated tests for UI &mdash; unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.</li>
<li>Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).</li>
<li>Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.</li>
<li>Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.</li>
<li>Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.</li>
<li>Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.</li>
</ul>
<p><b>What we offer</b></p>
<ul>
<li>A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.</li>
<li>A collaborative, flat-structure engineering culture &mdash; you are not just a coder, but a builder and a decision-maker.</li>
<li>Opportunities to lead &mdash; mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).</li>
<li>Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.</li>
<li>A purpose-driven mission: building software that's reliable, accessible, and user-centered &mdash; making a real difference for people.
</li></ul><p><b>Think you're a good fit for this job?</b></p>
<p>
Tell us more about yourself and why you're interested in the role when you apply.<br>
And don't forget to include links to your portfolio and LinkedIn.</p>
<p><b>
Not looking but know someone who would make a great fit?</b><br>
Refer them!</p>
<p><b>
Speechify is committed to a diverse and inclusive workplace.</b><br>
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.</p></div>

Senior Software Engineer, Windows/Desktop Applications - Abu Dhabi, United Arab Emirates

TALENTMATE

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Analog is looking for a designer who understands that a brand is not a logo or a color palette. It is a point of view made visible. Every surface it touches, a screen, a page, a stage, a social post, either earns belief or erodes it. This role is responsible for earning it.
 <br/>
 <br/>
 You will own the visual expression of Analog across everything the world sees. You will work directly with the founders, shape the aesthetic language of Physical Intelligence, and make design decisions that hold at the scale of a keynote stage and at the resolution of a notification icon. The brief is to make people feel the weight of what Analog is building before they read a single word.
 <br/>
 <br/>
 This is not a production role. It is a creative leadership role without a title that says so.
 <br/>
 <br/>
 <strong>
  What You Will Do
  <br/>
  <br/>
 </strong>
 <strong>
  Own the Visual Language
  <br/>
  <br/>
 </strong>
 Translate Analog's world, Physical Intelligence, Ana, Boston Dynamics Spot, the Abu Dhabi desert, the edge between the physical and digital, into a living visual system. Typography, color, composition, iconography, motion principles. You are not maintaining a brand guide. You are writing it.
 <br/>
 <br/>
 Every design decision you make should be traceable back to something true about what Analog builds and who it is for.
 <br/>
 <br/>
 <strong>
  Shape the Work the World Sees
  <br/>
  <br/>
 </strong>
 Lead design execution across brand and marketing touchpoints: campaign visuals, keynote decks, event identity, social content, product launches, investor materials, and partner communications. You work at the standard of a company that intends to define a category. The output reflects that.
 <br/>
 <br/>
 <strong>
  Build for Ana and the Product World
  <br/>
  <br/>
 </strong>
 Analog's central intelligence is a character, not a dashboard. Ana has a visual canon, a personality, and a presence that has to translate across formats without losing coherence. You will design with and around Ana, building the 2D systems that give her world structure: illustrated environments, graphic frameworks, editorial treatments, campaign identities.
 <br/>
 <br/>
 <strong>
  Drive Craft at Every Scale
  <br/>
  <br/>
 </strong>
 You care about the gap between two elements as much as the headline. You know what ES Klarheit Kurrent looks like set correctly and what it looks like set lazily. You notice when a gradient is doing work and when it is hiding a weak composition. The standard is not what looks good on a screen at arm's length. It is what survives scrutiny.
 <br/>
 <br/>
 <strong>
  What You Will Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   6 to 10 years of graphic design experience with a portfolio that demonstrates a genuine and consistent point of view, not range for its own sake.
  </li>
  <li>
   Mastery of typography. Not familiarity. Mastery. You make type decisions with intention and can defend every one of them.
  </li>
  <li>
   Deep proficiency in the Adobe Creative Suite and Figma. You work fast and you work clean.
  </li>
  <li>
   Experience designing for both digital and physical formats: screens, print, environmental, stage. You understand how a design changes when it has to survive projection at six meters wide.
  </li>
  <li>
   Proven ability to build and extend visual systems, not just execute within them.
  </li>
  <li>
   A point of view on what makes a brand feel inevitable rather than assembled.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice to Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with motion design or the ability to art direct motion without executing it yourself.
  </li>
  <li>
   Background in technology, robotics, or science brands where the subject matter demands visual intelligence rather than visual decoration.
  </li>
  <li>
   Familiarity with AI image and video generation tools as a creative instrument, not a shortcut.
  </li>
  <li>
   Arabic language literacy or experience designing for bilingual brand contexts.
   <br/>
   <br/>
  </li>
 </ul>
 Analog is building something the world has not seen before. The visual language that surrounds it should make that felt before the product is explained. If you design with that kind of ambition and the craft to back it up, this is the role.
 <br/>
 <br/>
 Job Details
 <br/>
 <br/>
 Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: https://analog.io Job Function: Design &amp; Creative Arts Company Industry/
 <br/>
 <br/>
 Sector: Technology Information and Internet
 <br/>
 <br/>
 What We Offer
 <br/>
 <br/>
 <strong>
  About The Company
  <br/>
  <br/>
 </strong>
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 <br/>
 <br/>
 Report
 <br/>
 <br/>
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>


Senior Graphic Designer

Mandarin Oriental

<div>
 Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Telecommunications Agent to join our Telecommunications team.
 <br/>
 <br/>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 <br/>
 <br/>
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 <br/>
 <br/>
 Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centers. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.
 <br/>
 <br/>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Telecommunications Department, the Telecommunications Agent is responsible for to providing courteous, efficient call handling and service delivery in a prompt and clear manner to meet and exceed guest expectations according to the Emirates Palace Mandarin Oriental policies and procedures. The Telecommunications Agent reports to the Assistant Telecommunications Manager.
 <br/>
 <br/>
 <strong>
  As
 </strong>
 <strong>
  Telecommunications Agent, you will be responsible for the following duties:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Answer all incoming calls, connect them to the appropriate extension in an efficient, friendly and caring manner according to the Emirates Palace Mandarin Oriental standards
  </li>
  <li>
   Write down messages accurately for our guests and deliver messages in a timely manner
  </li>
  <li>
   Handle guests' requests for DND (Do Not Disturb) and confidential status
  </li>
  <li>
   Handle personal wakeup call requests for guests according to the LQA standard and automatic wakeup call requests for group and crew guests
  </li>
  <li>
   Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information or assistance to make an outside call or handling a complaint, etc.
  </li>
  <li>
   In case of emergency, to handle all communications for the hotel whilst serving as the communication center
  </li>
  <li>
   Keep a complete record of each DDD (Domestic Direct Dial) and IDD (International Direct Dial) Coordinate with front office reception all telephones charges to ensure they are billed and collected from guests
  </li>
  <li>
   Monitor TV channels in addition to outlets' and public area's music to ensure smooth and proper functioning
  </li>
  <li>
   In case of emergency, handle all communications for the hotel whilst serving as the communication center
  </li>
  <li>
   Keep abreast of telephone directory, new staff and leavers, emergency procedures, special promotions and general hotel product knowledge
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  As Telecommunications Agent, We Expect From You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous experience in the same role in a luxury hotel is required, resort experience is a plus
  </li>
  <li>
   Certification or Diploma in Hospitality Management is preferred
  </li>
  <li>
   Strong and Excellent interpersonal and communication skills with a focus on delivering personalized guest service
  </li>
  <li>
   Fluency in English required; additional languages is an advantage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our commitment to you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  </li>
  <li>
   MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  </li>
  <li>
   Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  </li>
  <li>
   Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We&rsquo;re Fans. Are you?
 </strong>
</div>


Telecommunications Agent

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