governance coordinator

project coordinator

sales coordinator

communications coordinator external engagement

Ignite Insurance Systems

<div><p>At Ignite Systems, we help insurers and brokers transform the way they operate through innovative technology, data, and digital solutions. As our client portfolio continues to grow, we're looking for an experienced <b>Project Manager </b>to lead the successful delivery of client projects while acting as a trusted partner throughout the implementation journey.
</p><p>This is a highly collaborative and client-facing role that combines project management, delivery leadership, business analysis, and stakeholder management. You'll work closely with customers, internal product teams, and technical specialists to ensure projects are delivered on time, within scope, and with tangible business value.
</p><p>If you enjoy building strong client relationships, leading complex technology deliveries, and bringing teams together to solve business challenges, we'd love to hear from you.</p></div>
<br><div><p><b>What You'll Be Doing
</b></p><p>As a Project Manager, you'll take ownership of client delivery engagements from initiation through to successful implementation and adoption.
</p><p>You will:
</p><ul><li>Lead end-to-end project delivery, overseeing scope, timelines, budgets, resources, risks, and project governance
</li><li>Work directly with clients to understand business objectives, requirements, and desired outcomes
</li><li>Facilitate requirements gathering workshops and translate business needs into clear deliverables and user stories
</li><li>Manage project plans, delivery milestones, dependencies, risks, and stakeholder communications
</li><li>Coordinate cross-functional teams including Product, Engineering, Quality, and client stakeholders
</li><li>Drive project progress, proactively resolving blockers and ensuring delivery remains on track
</li><li>Own project reporting, providing clear visibility of status, risks, issues, and key decisions
</li><li>Support solution validation, testing activities, user acceptance testing (UAT), and release readiness
</li><li>Ensure successful deployment and transition into business-as-usual operations
</li><li>Build strong relationships with customers and act as a trusted advisor throughout the delivery lifecycle</li></ul></div>
<br><div><p><b>What We're Looking For
</b></p><p>We're seeking a delivery-focused professional who can balance client engagement, project leadership, and business analysis responsibilities.
</p><p>You'll ideally bring:
</p><ul><li>Experience managing software, technology, SaaS, or digital transformation projects
</li><li>Strong client-facing communication and stakeholder management skills
</li><li>Experience gathering requirements, facilitating workshops, and defining business solutions
</li><li>A structured approach to project planning, governance, and delivery management
</li><li>The ability to manage multiple priorities, stakeholders, and competing deadlines
</li><li>Strong problem-solving skills and commercial awareness
</li><li>Excellent written and verbal communication skills
</li><li>Confidence working with both business and technical audiences
</li><li>Experience operating within Agile, Scrum, or hybrid delivery environments
</li></ul><p><b>Desirable Experience
</b></p><ul><li>While not essential, experience in any of the following areas would be highly advantageous:
</li><li>Insurance, Insurtech, broking, underwriting, or financial services experience
</li><li>Software implementation, platform deployment, or systems integration projects
</li><li>Product ownership, backlog management, or business analysis responsibilities
</li><li>Agile delivery methodologies and sprint planning
</li><li>Azure DevOps, Linear, Monday.com, or similar project and workflow management tools
</li><li>User acceptance testing (UAT), release management, and quality assurance processes
</li><li>Data migration, reporting, analytics, or process improvement initiatives
</li>The use of AI to facilitate project reporting, reduce delivery overhead or implementation time<br>
<li>
</li></ul><p></p><p>#LI-Hybrid</p></div>
<br><p></p><div><p><b>Our People, Our Culture
</b></p><p>For more than 50 years, Verisk has helped property and casualty insurers make smarter decisions about risk through AI-powered risk modeling, advanced analytics, and technology solutions spanning the entire policy lifecycle. We are a leading strategic data, analytics, and technology partner to the global insurance industry, guided by core values of learning, caring, and results while maintaining the highest ethical standards as stewards of the industry's most comprehensive datasets. Learn more about Verisk and what we are doing within the insurance industry.
</p><p>For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work&reg; for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we&rsquo;ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World&rsquo;s Best Employer, testaments to the value we place on workplace culture.
</p><p><b>Our Culture </b>: Explore our inclusive, people-first culture that fosters innovation, collaboration, and belonging.
</p><p><b>Awards &amp; Recognition </b>: See why Verisk is consistently recognized as a Great Place to Work&trade; around the world.
</p><p><b>Our Businesses </b>: Learn about the diverse industries we serve &mdash; from insurance and energy to financial services and beyond.
</p><p><b>Life at Verisk </b>: Discover what it&rsquo;s like to work at Verisk through employee stories, team highlights, and culture moments.
</p><p><b>Careers at Verisk </b>: Join a global team of problem-solvers and innovators doing meaningful work that&rsquo;s shaping the future of industries. Whether you're just starting out or looking to take your career to the next level, Verisk offers growth, purpose, and a people-first culture
</p><p>Let&rsquo;s build something meaningful together!
</p><p>Verisk Analytics is an equal opportunity employer.
</p><p>All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk&rsquo;s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.
</p><p>At Verisk, we provide a competitive compensation package aligned with market benchmarks and individual experience, disclosed transparently in accordance with applicable pay transparency regulations. In addition to base salary, eligible roles may include a range of incentive opportunities designed based on market research and our internal grading structure.
</p><p>Our benefits portfolio varies by location; however, a typical package includes medical coverage, life insurance, pension plans, and paid time off in line with local labor laws.
</p><p>We also foster a work environment focused on well-being and career development. Additional perks may include wellness initiatives, fitness programs, and team-building activities.
</p><p>https://www.verisk.com/company/careers/
</p><p>Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine, or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
</p><p>Verisk Employee Privacy Notice</p></div>

Project Manager (Client Delivery)

Mark43

<div><div><p>Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.</p></div><p><br>
Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.</p>
<p>
We're seeking an experienced Technical Account Manager to drive customer success and engagement for our growing list of UK accounts. In this role, you will be responsible for developing and scaling our account management program, ensuring the health and satisfaction of customers through creative, flexible solutions. With at least 5 years in a technical account management role at an enterprise software company, the ideal candidate brings expertise in managing complex accounts, particularly within government sectors. You will collaborate with our Services, Customer Experience, and Sales teams to support a customer-first approach that builds trust and long-term partnership.</p><br>
<p></p>
<p><b>
What You'll Do</b></p>
<p>
If you were part of our team, here are some things you would do:</p>
<ul>
<li>Assist with the implementation and troubleshooting of technical services for public safety agencies in the UK.</li>
<li>Analyze customers' technical landscapes, processes, and policies to recommend services such as interfaces, migrations, and analytics</li>
<li>Act as a customer advocate, addressing pain points, and collaborating with the Services teams, Customer Experience, Product, and Engineering teams to drive resolution and improvement.</li>
<li>Deliver technical and product expertise to support sales, build relationships, and align on customer implementation timelines.</li>
<li>Analyze customer needs, recommend enhancements, and communicate feedback to developers for continuous improvement.</li>
<li>Track and report on account metrics and product performance to support sales goals and customer satisfaction.</li>
<li>Guide key stakeholders through different stages of technical implementation, including requirements gathering, solutioning, documentation, configuration and mapping, and user acceptance testing</li>
<li>Align with Delivery teams on customer implementation timelines and payment milestones.</li></ul><br>
<p></p>
<p><b>
What You'll Need</b></p>
<ul>
<li>Proven experience as a Technical Account Manager with strong technical support skills across pre- and post-sales.</li>
<li>Ability to address product queries promptly and train customers for effective product use.</li>
<li>Technical expertise in digital technologies, SaaS, and front-end development, with an ability to explain complex concepts to non-technical audiences.</li>
<li>Skilled in identifying cost-effective solutions and addressing customer needs with strategic recommendations.</li>
<li>Excellent communication, analytical, and problem-solving skills.</li>
<li>Ability to work from our customer site in Manchester up to 5 days a week.</li>
</ul>
<p>People who thrive on our team also tend to share the following characteristics:</p>
<ul>
<li><b>Humble, open, and curious</b>. You're not afraid to ask questions and understand the importance of being an informed leader.</li>
<li><b>Passionate, eager, and motivated. </b>You're dedicated to the mission of improving public safety and excited to overachieve on your goals.</li>
<li><b>Relationship builder</b>. You understand that big wins take time and you're willing to put in the work day in and day out to build a relationship with the customer.
</li><li><b>Inspirational, uplifting, enthusiastic. </b>You're a leader that will motivate your team and others to successfully achieve their goals.</li></ul><br>
<p></p>
<p><b>
What We Offer</b></p>
<ul>
<li><b>28 days holiday</b> plus UK bank holidays</li>
<li><b>Private medical, dental, and vision insurance</b> through AXA Health and BUPA, fully paid for you and your dependents</li>
<li><b>18 weeks paid parental leave for primary caregivers</b> plus a ramp-back programme</li>
<li><b>Income protection</b> (75% of salary) and <b>death in service</b> cover (4x salary), fully paid</li>
<li><b>Pension</b> through Nest with 3% employer contribution</li>
<li><b>Gym reimbursement</b> for you and your partner</li>
<li><b>Equipment allowance</b> to set up your home office</li>
<li><b>AI tooling</b> including Claude Code Enterprise licences</li>
<li><b>Spring Health membership</b> with therapy sessions and mental wellness tools, fully covered</li>
<li><b>Company performance-based bonus</b></li>
<li><b>Paid sabbatical</b> of one month at your five-year anniversary</li>
<li><b>Biannual hackathons</b>, learning budget, and a team that genuinely invests in your growth</li></ul><br>
<p></p>
<p><b>
What We Value</b></p>
<ul>
<li><b>Humility.</b> You know the best ideas win, no matter where they come from. You ask questions before making assumptions and you're as happy being wrong as being right, because either way, the team gets to a better answer.</li>
<li><b>Inclusivity.</b> You respect expertise in all its forms and actively seek out perspectives different from your own. You make space for others and assume good intent.</li>
<li><b>Excellence. </b>You care deeply about technical quality in the systems you build, the designs you review, and the decisions you make. You set a high bar, lead by example, and help engineers develop the judgement to meet it independently.</li>
<li><b>Diligence. </b>You take ownership, mind the details, and understand that the software this team builds is used in moments that genuinely matter. You stay close to the technical details, surface risks early, and make sure the team delivers responsibly without cutting corners.</li>
</ul>
<p>Applicants must be authorised to work in the UK. We are unable to sponsor or take over sponsorship of an employment visa at this time.</p>
<p>
This role may require you to complete Non-Police Personnel Vetting (NPPV) security clearance up to level 3.</p><div><p>
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that<i> you are able to </i>perform the position<i> in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.</i><br>
<br>
Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.<br>
<br>
As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.<br>
<br>
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.</p></div></div>

Technical Account Manager

Capgemini

<div><div><div><div><p><b>About the Job you are considering:</b></p>
<p>Join the Financial Services Business Unit within Capgemini's Cloud &amp; Custom Applications (C&amp;CA) practice as a Senior Java Full Stack Developer. In this role, you will help shape scalable, business-critical solutions that deliver meaningful outcomes for clients while contributing to a culture of continuous improvement and innovation. As a trusted, AI-aware professional, you will work collaboratively across teams to solve complex challenges, influence technical direction, and support the development of future-ready solutions. This is an opportunity to consult with purpose, continuously evolve, and help architect tomorrow in a dynamic Agile environment.</p>
<p><b>Hybrid working:
</b></p><p>The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.</p>
<p><b>Key Responsibilities:</b></p>
<ul><li>Deliver high-quality, scalable application solutions that meet client and business objectives.</li>
<li>Collaborate with multidisciplinary teams to translate requirements into effective technical outcomes.</li>
<li>Contribute to solution design and technical decision-making, ensuring maintainability and long-term value.</li>
<li>Champion engineering excellence through quality-focused development, testing, and review practices.</li>
<li>Support successful delivery within Agile teams, promoting collaboration, transparency, and continuous improvement.</li>
<li>Identify and resolve complex technical challenges while balancing business priorities and risk.</li>
<li>Mentor and support team members, fostering knowledge sharing and capability growth.</li>
<li>Engage proactively with stakeholders to build trusted relationships and drive positive outcomes.</li>
<li>Embrace emerging industry practices, including AI-enabled ways of working, to enhance delivery effectiveness.</li>
<li>Contribute to building a future-ready workforce through continuous learning and professional development.</li>
</ul><p><b>Must-Have Skills</b></p>
<ul><li>Strong experience in full stack application development, with a proven track record of delivering enterprise-scale solutions.</li>
<li>8+ years of professional software engineering experience.</li>
<li>Strong experience with Angular, JavaScript, TypeScript, AEM Hybrid, GraphQL, SSR, NgRx, Jest, and SCSS.</li>
<li>Proficient in Spring Boot, Java, REST API development, Liquibase, OpenTelemetry, and Honeycomb.</li>
<li>Hands-on expertise with AWS services including S3, Lambda, ECS, SQS, SNS, CloudFront, IAM, Secrets Manager, and CloudFormation.</li>
<li>Experience with Akamai, NGINX, Kong, Okta, and Auth0 for networking, API management, and identity solutions.</li>
<li>Skilled in GitHub Actions for CI/CD automation.</li>
<li>Integrated and supported Kaltura, CVENT, OneTrust, Wistia, Siteimprove, Adobe Analytics, Adobe Launch, and Medallia.</li>
<li>Expertise in Cypress-based test automation and end-to-end testing.</li>
</ul><p><b>We are a Disability Confident Employer:</b></p>
<p>Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government&rsquo;s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:</p>
<ul><li>Declare they have a disability, and
</li><li>Meet the minimum essential criteria for the role.</li>
</ul><p>Please opt in during the application process.</p>
<p><b>Make It Real (what does it mean for you):</b></p>
<ul><li>You&rsquo;d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
</li><li>To help support wellbeing we have trained &lsquo;Mental Health Champions&rsquo; across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.</li>
<li>You will be empowered to explore, innovate, and progress. You will benefit from Capgemini&rsquo;s &lsquo;learning for life&rsquo; mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Manage Mentor, Cybersecurity qualifications and much more.</li>
<li>You will be joining one of the World&rsquo;s Most Ethical Companies&reg;, as recognised by Ethisphere&reg; for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.</li>
</ul><p><b>Why you should consider Capgemini:</b></p>
<p>Growing clients&rsquo; businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you&rsquo;ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what&rsquo;s possible. It&rsquo;s why, together, we seek out opportunities that will transform the world&rsquo;s leading businesses, and it&rsquo;s how you&rsquo;ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you&rsquo;ll build the skills you want. You&rsquo;ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.</p>
<p><b>About Capgemini:</b></p>
<p>Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of &euro;22.1 billion.
</p><p>Make it real | www.capgemini.com</p></div></div></div></div><div></div>

Java Fullstack Developer

<div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About the job you&rsquo;re considering</b></h2>
</div><div><p>Cyber threats are evolving fast&mdash;and so are we. As part of our 24/7 Protective Monitoring team, you&rsquo;ll be on the front lines defending critical systems and sensitive data for both government and commercial clients across the UK and Europe. You won&rsquo;t just be watching alerts&mdash;you&rsquo;ll be actively shaping the security posture of organizations that matter.
<br>
This is your chance to build real-world experience with cutting-edge tools like SIEM and security automation platforms, all while working in a collaborative, mission-driven environment.</p>
<p>If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)</p>
<p>This role is 5 days onsite in Preston and is on shift.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Your role:</b></h2>
</div><div><p>As a Security Incident Management Analyst, your mission is to detect, investigate, and escalate potential threats. You&rsquo;ll:</p>
<ul><li>Monitor security systems for suspicious activity and emerging threats.</li>
<li>Log and escalate incidents using our incident management platform.</li>
<li>Ensure the health and performance of monitoring tools.</li>
<li>Collaborate with other analysts and support teams during investigations.</li>
<li>Document findings clearly and contribute to continuous improvement.</li>
<li>Help produce regular service reports and insights.</li>
</ul><p>You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Your skills and experience</b></h2>
</div><div><ul><li>A background in IT or cybersecurity (or a strong desire to grow in this field).</li>
<li>Analytical thinking and a problem-solving mindset.</li>
<li>Familiarity with incident, problem, or change management.</li>
<li>Understanding of security principles and best practices.</li>
<li>Strong communication and multitasking skills.</li>
</ul><p><b>Nice-to-Have Skills</b>:</p>
<ul><li>Experience with SIEM tools (e.g., QRadar, Splunk, Microsoft Sentinel).</li>
<li>Knowledge of TCP/IP and common cyber threats (phishing, malware, DDoS).</li>
<li>Certifications like CompTIA Security+, Splunk certified user, Microsoft SC900 &amp; SC200.</li>
<li>Exposure to services like vulnerability management, PKI, anti-malware, and forensic analysis.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>We are a Disability Confident Employer</b></h2>
</div><div><p>Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government&rsquo;s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:</p>
<ul><li>Declare they have a disability, and</li>
Meet the minimum essential criteria for the role.<br>
<li>
<br>
</li></ul><p><br>
Please opt in during the application process.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Your security clearance and pre-employment checks</b></h2>
</div><div><p>If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)</p>
<p>Some roles will also require an additional level of security clearance:</p><br>
<p><br>
<b>Security Check (SC) Clearance</b>:
</p><p>To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.</p><br>
<p><br>
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.<br>
</p><p><br>
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.<br>
</p><p><br>
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Make it real &ndash; what does it mean for you?</b></h2>
</div><div><p><b>Flexibility to work your way</b>
<br>
You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.</p>
<p><b>Your wellbeing</b>
<br>
You&rsquo;d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.</p>
<p>To help support wellbeing we have trained &lsquo;Mental Health Champions&rsquo; across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.</p>
<p><b>Shape your path</b>
<br>
You will be empowered to explore, innovate, and progress. You will benefit from Capgemini&rsquo;s &lsquo;learning for life&rsquo; mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.</p>
<p><b>Shared energy</b>
<br>
You&rsquo;ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You&rsquo;ll be joining a professional community of experts, who have got your back and will support you, every step of the way.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Why should you consider Capgemini?</b></h2>
</div><div><p>Growing clients&rsquo; businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you&rsquo;ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what&rsquo;s possible. It&rsquo;s why, together, we seek out opportunities that will transform the world&rsquo;s leading businesses, and it&rsquo;s how you&rsquo;ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you&rsquo;ll build the skills you want. You&rsquo;ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>About Capgemini</b></h2>
</div><div><p>Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of &euro;22.5 billion. Make it real | www.capgemini.com</p></div></div></div></div></div></div></div>

Security Command Centre - Onsite and On Shift (Security Incident Management Analyst)

<div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About the job you&rsquo;re considering</b></h2>
</div><div><p>We have an exciting opportunity for an IT Capacity Manager to join our team. In this role, you will be responsible for leading the Capacity and Performance Management practice, ensuring that IT services, infrastructure, and supporting resources deliver agreed levels of performance in a cost-effective and sustainable manner. You will establish and maintain capacity management processes, monitor service and resource utilisation, produce forecasts and trend analysis, and collaborate with internal teams and third-party suppliers to ensure future capacity requirements are identified and planned effectively.</p>
<p>You will play a key role in safeguarding service availability and performance, minimising the risk of capacity-related incidents, optimising investment in technology resources, and supporting the delivery of business and digital transformation initiatives.</p>
<p><b>Hybrid working:</b> The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Your role</b></h2>
</div><div><ul><li>Develop, maintain, and implement Capacity Management policies, processes, standards, and reporting across the IT estate.</li>
<li>Analyse business, service, and component capacity requirements, ensuring sufficient resources are available to support current and anticipated demand.</li>
<li>Track and manage any issues &amp; risks that are potentially due to capacity and manage the remediation plans with the customer and technical support teams.</li>
<li>Work closely with Service Owners, Architecture, Engineering, Operations, and suppliers to forecast demand and develop cost-effective capacity plans.</li>
<li>Monitor service performance and capacity thresholds, identifying trends, risks, bottlenecks, and opportunities for optimisation.</li>
<li>Drive continual service improvement through proactive capacity planning, performance analysis, and recommendations that enhance service availability, reliability, and user experience</li>
</ul><p>You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Your skills and experience</b></h2>
</div><div><ul><li>Proven experience in IT Service Management, with significant expertise in Capacity and Performance Management within complex enterprise IT environments.</li>
<li>Strong understanding of ITIL best practices, particularly Capacity and Performance Management, Service Level Management, Availability Management, and Continual Improvement, with ITIL Foundation certification essential.</li>
<li>Experience in capacity planning, performance monitoring, trend analysis, forecasting, and demand management, ensuring IT services and infrastructure can meet current and future business requirements.</li>
<li>Strong analytical and problem-solving skills, with the ability to identify capacity risks, performance bottlenecks, service constraints, and opportunities for optimisation across infrastructure, applications, and services.</li>
<li>Excellent stakeholder management, communication, and influencing skills, with the ability to collaborate effectively with technical teams, service owners, suppliers, and business stakeholders at all levels.</li>
<li>Experience using ServiceNow and performance monitoring, reporting, and analytics tools to produce capacity reports, support decision-making, manage risks, and drive continual service improvement initiatives that enhance service performance, resilience, and resource utilisation.</li>
<li>Experience using tools utilised for monitoring capacity and familiarisation with network devices, virtualised and cloud platforms.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>We are a Disability Confident Employer</b></h2>
</div><div><p>Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government&rsquo;s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:</p>
<ul><li>Declare they have a disability, and</li>
Meet the minimum essential criteria for the role.<br>
<li>
<br>
</li></ul><p><br>
Please opt in during the application process.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Your security clearance and pre-employment checks</b></h2>
</div><div><p>To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.</p><br>
<p><br>
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.<br>
</p><p><br>
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.<br>
</p><p><br>
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Make it real &ndash; what does it mean for you?</b></h2>
</div><div><p><b>Flexibility to work your way</b>
<br>
You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.</p>
<p><b>Your wellbeing</b>
<br>
You&rsquo;d be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained &lsquo;Mental Health Champions&rsquo; across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.</p>
<p><b>Shape your path</b>
<br>
You will be empowered to explore, innovate, and progress. You will benefit from Capgemini&rsquo;s &lsquo;learning for life&rsquo; mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.</p>
<p><b>Shared energy</b>
<br>
You&rsquo;ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You&rsquo;ll be joining a professional community of experts, who have got your back and will support you, every step of the way.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Why should you consider Capgemini?</b></h2>
</div><div><p>Growing clients&rsquo; businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you&rsquo;ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what&rsquo;s possible. It&rsquo;s why, together, we seek out opportunities that will transform the world&rsquo;s leading businesses, and it&rsquo;s how you&rsquo;ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you&rsquo;ll build the skills you want. You&rsquo;ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>About Capgemini</b></h2>
</div><div><p>Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of &euro;22.5 billion. Make it real | www.capgemini.com</p></div></div></div></div></div></div></div>

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