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computer support technician iii

State of Florida

<div><p>Requisition No: 871233</p>
<p>Agency: Department of Transportation</p>
<p>Working Title: COMPUTER SUPPORT TECHNICIAN III - 55010822</p>
<p> Pay Plan: Career Service</p>
<p>Position Number: 55010822</p>
<p>Salary: $46,780.74 - $60,539.78</p>
<p>Posting Closing Date: 03/10/2026</p>
<p><b>Total Compensation Estimator </b><b>Tool</b></p>
<div><b>
STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION</b></div>
<div><b>
JOB POSTING DESCRIPTION</b></div>
<div><b>
602 / </b><b>INFORMATION TECHNOLOGY SERVICE</b></div>
<div><b>
ANTICIPATED VACANCY / OPEN COMPETITIVE</b></div>
<div><b>
CAREER SERVICE</b></div>
<div><b>
FULL-TIME</b></div><br>
<div></div>
<div><b>
CONTACT PERSON: Owen Johnson</b></div>
<div><b>
CONTACT PHONE NUMBER: 305-470-5256</b></div>
<div><b>
CONTACT EMAIL ADDRESS: </b><b>owen.johnson@dot.state.fl.us</b><b>
</b></div><div><b>HIRING SALARY RANGE: $1,799.26 - $2,328.45 - biweekly range
</b></div> <div><b>$46,780.74 - $60,539.78 - annual range</b></div><br>
<div></div>
<p><i>
Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.</i></p>
<p>
To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.</p>
<p>
Candidates must be United States (U.S.) citizens or lawfully authorized alien workers. Visa sponsorship is not available.</p>
<div><b>
Our Mission</b></div>
<div>
The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state&rsquo;s economic competitiveness, prioritizes Florida&rsquo;s environment and natural resources, and preserves the quality of life and connectedness of the state&rsquo;s communities.</div><br>
<div></div>
<div><b>
Our Vision</b></div>
<div>
As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.</div><br>
<div></div>
<div><b>
The Work You Will Do:</b></div>
<div>
Computer Support Technician / District Six Information Technology Service</div><br>
<div>
</div><div>This position will support the agency by ensuring reliable and efficient technology operations through advanced troubleshooting, hardware and software installation, and ongoing user support. It strengthens the IT environment by mentoring technicians, coordinating key technology projects, and assisting with statewide initiatives. By managing service desk tickets, maintaining accurate documentation, and delivering strong customer service, the role helps staff stay productive and contributes directly to the agency&rsquo;s mission.</div><br>
<div></div>
<div><b>
The Difference You Will Make:</b></div>
<div>
Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication.</div><br>
<div></div>
<div><b>
How You Will Grow:</b></div>
<div>
FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency&rsquo;s learning management system, you have access to hundreds of computer-based training and instructor-led courses.</div><br>
<div>
</div><div><b>Where You Will Work:</b></div>
<div>
Florida Department of Transportation</div>
<div>
District Six Headquarters</div>
<div>
1000 NW 111th Avenue</div>
<div>
Miami, FL 33172</div><br>
<div></div>
<div><b>
Annual Salary Range:</b><b>
</b></div><div><b>$46,780.74 - $60,539.78</b></div><br>
<div>
</div><div>A Competitive Area Differential (CAD) additive in the amount of $1,809.60 will be added to the annual salary.</div><br>
<div>
</div><div><b>Your Specific Responsibilities:</b></div>
<div>
Performs advanced troubleshooting to determine cause of problem. Installs, configures and provides user support of personal computers and peripheral equipment to include software installation and upgrades, patches and advanced technical support within specified time frame. Works with staff on issues outside their areas of responsibility as needed.</div><br>
<div>
</div><div>Provides hardware and software technical training and professional development for other Technicians as needed or assigned. Provides technical leadership and mentoring for other Technicians. Provides support for software applications such as Microsoft Operating Systems, Microsoft Office Suite, various off the shelf and Department developed applications, as needed or assigned. Provides Audio Visual (AV) and Video Conference (VC) support as assigned. Assists with reserving, setting up, and troubleshooting of AV and VC equipment.</div><br>
<div>
</div><div>Provides Tier III advanced support for other Technicians as needed or assigned. Oversees, coordinates, and/or participates in projects like the Personal Computer Replacement Project, Memory Upgrade Project, Operating System Upgrade Project etc. Installs, maintains, and supports specialized software applications as assigned. Performs, evaluates, and promotes research and testing of assigned special applications including both hardware and software.</div><br>
<div>
</div><div>Monitors Service Desk queue and resolves support tickets as assigned. Documents work performed and resolution(s). Identify, analyze and resolve problems and issues through the use of troubleshooting tools and techniques as well as teamwork. Provides high level of customer service by providing status and information to the customer. Assigns service desk tickets to the appropriate technician or group for proper resolution and ensures all Service Level Agreements are met in a timely manner. Participates on statewide teams, both internal and external to the Office of Information Technology. Provide facts to facilitate the team's decision making process and to achieve the team's goals. Shares information and receives feedback from other Office of Information Technology staff as appropriate. Generates and maintains detailed technical documentation including software installation guidelines, troubleshooting processes, etc.</div><br>
<div>
</div><div><b>The Successful Candidate will have the following required Knowledge, Skills, and Abilities:</b></div><br>
<div></div>
<div><b>
Knowledge of:
</b></div><ul><li>Microsoft products, including operating systems, Office Suite and Outlook in a network environment; advanced knowledge of computer software, hardware, and firmware relative to personal computer, local area network/wide area network environments</li></ul><br>
<div></div>
<div><b>
Skills in:
</b></div><ul><li><b>I</b>nstalling and providing technical support for software applications, operating systems, and personal computer hardware Perform advanced troubleshooting on various manufacturers of computers; ability to plan, organize, manage and track projects</li></ul><br>
<div></div>
<div><b>
Ability to:
</b></div><ul><li>Perform advanced troubleshooting on various manufacturers of computers</li>
<li>Plan, organize, manage and track projects</li>
</ul><ul><li>Communicate effectively both verbally and in writing</li>
<li>Read, understand, and comply with the department's policies, procedures, guidelines, and practices relating to desktop standards</li>
<li>Mentor, train and support other technicians.</li></ul><br>
<div></div>
<div><b>
Other Job-Related Requirements:</b></div>
<div>
During a declared emergency event, the incumbent will be required to assist the District as needed.</div><br>
<div></div>
<div><b>
Minimum Qualifications:</b></div>
<div>
3 years of work experience in the installation, maintenance and technical support of workstation hardware and High School diploma or equivalent.
</div><div>OR</div>
<div>
2 years of experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating systems; applicants with SCCM experience will be preferred.
</div><div>OR</div>
<div>
Technical certifications from workstation training programs such as CompTIA A+, CompTIA Net+, and MCDST may be substituted for 1 year of experience.
</div><div>OR
</div><div>Bachelor or Associate degree in Computer Science, Information Technology or closely related field from an accredited college or university.</div><br>
<div></div>
<div>
<div>The State&rsquo;s total compensation package for employees features a highly competitive set of employee benefits including:</div><br>
<div></div>
</div>
<div><div><div><div><ul><li>Health insurance (over 90% employer paid)</li>
<li>$25,000 life insurance policy (100% employer paid)</li>
<li>Dental, vision and supplemental insurances</li>
<li>State of Florida retirement package
</li><li>10 paid holidays a year</li>
</ul>
</div><div><ul><li>Generous vacation and sick leave</li>
<li>Career advancement opportunities</li>
<li>Tuition waiver for public college courses</li>
<li>A variety of training opportunities</li>
<li>Employee Assistance Program (EAP)</li>
</ul>
</div></div><br>
</div></div><div><p><i>For additional benefit information available to State of Florida employees, visit: </i>https://www.mybenefits.myflorida.com/</p></div><br>
<div></div>
<p><b>
SPECIAL REQUIREMENTS:</b> You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.</p>
<p><b>
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. </b>If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans&rsquo; Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.</p>
<p><b>
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. </b>In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation&rsquo;s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation&rsquo;s Human Resources Office at (850) 414-5300 for assistance.
</p><p>The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.</p>
<p>Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.</p>
<p>The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.</p>
<p><b>VETERANS&rsquo; PREFERENCE. </b>Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans&rsquo; Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans&rsquo; Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans&rsquo; Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.</p></div>

COMPUTER SUPPORT TECHNICIAN III

Independent Living Systems, llc

<div><p>We are seeking a Helpdesk Technician III to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.</p><p><b>
About the Role:</b></p><p>
The Helpdesk Technician III plays a critical role in ensuring the smooth operation and support of an organization's IT infrastructure by providing advanced technical assistance and troubleshooting. This position serves as a senior-level resource for resolving complex hardware, software, and network issues that frontline support cannot address. The technician will collaborate closely with IT teams and end-users to diagnose problems, implement solutions, and maintain system performance and security. Additionally, this role involves mentoring junior technicians and contributing to the development of support documentation and best practices. Ultimately, the Helpdesk Technician III ensures minimal downtime and optimal user satisfaction through expert problem resolution and proactive system maintenance.</p><p><b>
Minimum Qualifications:</b></p><ul><li>
Associate degree in Information Technology, Computer Science, or a related field.</li><li>
At least 3 years of experience in helpdesk or technical support role with progressively increasing responsibilities.</li><li>
Strong knowledge of Windows and macOS operating systems, common business applications, and networking fundamentals.</li><li>
Experience with troubleshooting hardware components, software installations, and network connectivity issues.</li><li>
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.</li><li>
Relevant experience may substitute for the educational requirement on a year-for-year basis.</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related discipline.</li><li>
Certifications such as CompTIA A+, Network+, Microsoft Certified Solutions Associate (MCSA), or equivalent.</li><li>
Experience with remote support tools, ticketing systems, and IT asset management software.</li><li>
Familiarity with virtualization technologies, cloud services, and cybersecurity best practices.</li><li>
Prior experience mentoring or leading junior technical staff.</li></ul><p><b>
Responsibilities:</b></p><ul><li>
Provide advanced technical support and troubleshooting for hardware, software, and network issues escalated from lower-level helpdesk staff.</li><li>
Diagnose and resolve complex problems related to operating systems, applications, connectivity, and peripheral devices.</li><li>
Collaborate with IT teams to implement system upgrades, patches, and security measures to maintain infrastructure integrity.</li><li>
Document technical procedures, solutions, and user guides to enhance the knowledge base and support efficiency.</li><li>
Mentor and assist junior helpdesk technicians by sharing expertise and providing guidance on technical challenges.</li><li>
Communicate effectively with end-users to understand issues, provide timely updates, and ensure resolution satisfaction.</li><li>
Participate in on-call rotations and respond promptly to critical incidents to minimize business disruption.</li></ul></div><p></p>

Helpdesk Technician III

SYMX Energy

<p>Join our dynamic team as an IT Helpdesk Technician and become the first line of assistance for our organization&rsquo;s technology needs! This energetic role offers the opportunity to troubleshoot a wide range of hardware and software issues, support end-users, and maintain our IT infrastructure. If you enjoy solving technical challenges, and excel at delivering exceptional customer service, this position is perfect for you. You will play a vital role in ensuring our systems run smoothly, empowering colleagues to perform at their best every day and provide ways to enhance tenchnology usage.</p><p><b>Position Summary</b></p><p>The IT Helpdesk Technician provides first-level technical support to employees across the organization, ensuring smooth operation of computer systems, networks, and software applications. This role is critical to maintaining the technology infrastructure at SYMX Group, a company recognized for innovation, operational excellence, and a collaborative work culture. The ideal candidate is customer-focused, technically proficient, and able to troubleshoot and resolve IT issues efficiently in a corporate environment. This role also includes responsibilities related to maintaining cybersecurity best practices and supporting IT security initiatives.</p><p><b>Key Responsibilities</b></p><p>&middot; Serve as the primary point of contact for IT-related issues via phone, email, or ticketing system</p><p>&middot; Troubleshoot and resolve hardware, software, network, and peripheral device issues</p><p>&middot; Install, configure, and maintain desktops, laptops, printers, and mobile devices</p><p>&middot; Support corporate applications including email, collaboration tools, and enterprise software</p><p>&middot; Manage user accounts, permissions, and access in accordance with IT policies</p><p>&middot; Escalate unresolved issues to higher-level IT staff or vendors as necessary</p><p>&middot; Document support cases, resolutions, and procedures for knowledge management</p><p>&middot; Assist in IT asset tracking and inventory management</p><p>&middot; Provide training and guidance to employees on best practices and technology usage</p><p>&middot; Support IT projects and system upgrades as assigned</p><p>&middot; Assist in implementing and monitoring cybersecurity protocols, including malware protection, phishing awareness, password policies, and secure access controls</p><p>&middot; Report potential security incidents and vulnerabilities to IT security team</p><p>&middot; Associate or bachelor&rsquo;s degree in information technology, Computer Science, or related field preferred</p><p>&middot; 1&ndash;3 years of experience in IT support, helpdesk, or technical troubleshooting in a corporate environment</p><p><b>Required Qualifications</b></p><p>&middot; Proficiency with Windows and macOS operating systems, Microsoft Office Suite, and common enterprise applications</p><p>&middot; Knowledge of network protocols, VPNs, and basic cybersecurity principles</p><p>&middot; Strong problem-solving, analytical, and organizational skills</p><p>&middot; Excellent communication and interpersonal skills</p><p>&middot; 3-5 years of Helpdesk or IT related functions</p><p>&middot; Ability to manage multiple support requests and prioritize effectively</p><p><b>Preferred Qualifications</b></p><p>&middot; IT certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), ITIL, or Security+</p><p>&middot; Experience with ticketing systems (ServiceNow, Jira, or similar)</p><p>&middot; Familiarity with Active Directory and cloud-based services (Office 365, Google Workspace)</p><p>&middot; Understanding of remote desktop support and troubleshooting tools</p><p>&middot; Prior experience supporting cybersecurity initiatives</p><p><b>Core Competencies</b></p><p>&middot; Technical troubleshooting and problem-solving</p><p>&middot; Customer service and communication</p><p>&middot; Organizational and time management skills</p><p>&middot; Team collaboration and adaptability</p><p>&middot; Attention to detail and compliance with corporate IT policies</p><p>&middot; Awareness of cybersecurity best practices</p><p><b>Work Environment </b></p><p>Corporate office<br/>On-site support and hands-on troubleshooting will be required.<br/>Standard business hours with potential for after-hours support during system upgrades or emergencies.</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

IT Helpdesk Technician

<div><p>Requisition No: 871279</p>
<p>Agency: Department of Transportation</p>
<p>Working Title: STRUCTURES DESIGNER III</p>
<p> Pay Plan: Career Service</p>
<p>Position Number: 55009090</p>
<p>Salary: $66,021.98 - $85,440.21</p>
<p>Posting Closing Date: 03/24/2026</p>
<p><b>Total Compensation Estimator </b><b>Tool</b></p>
<div><b>
STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION</b></div>
<div><b>
JOB POSTING DESCRIPTION</b></div>
<div><b>
647 / PRODUCTION SERVICES</b></div>
<div><b>
OPEN COMPETITIVE</b></div>
<div><b>
CAREER SERVICE</b></div>
<div><b>
FULL-TIME</b></div><br>
<div></div>
<div><b>
CONTACT PERSON: Chris Tavella</b></div>
<div><b>
CONTACT PHONE NUMBER: (305)470-5254</b></div>
<div><b>
CONTACT EMAIL ADDRESS: </b><b>chris.tavella@dot.state.fl.us</b></div>
<div><b>
HIRING SALARY RANGE: $2,539.31 - $3,286.16 /biweekly range / $66,021.98 - $85,440.21 /annual range</b></div><br>
<div></div>
<p><i>
Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.</i></p><br>
<p></p>
<p>
To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.</p>
<p>
Candidates must be United States (U.S.) citizens or lawfully authorized alien workers. Visa sponsorship is not available.</p>
<div><b>
Our Mission</b></div>
<div>
The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state&rsquo;s economic competitiveness, prioritizes Florida&rsquo;s environment and natural resources, and preserves the quality of life and connectedness of the state&rsquo;s communities.</div><br>
<div></div>
<div><b>
Our Vision</b></div>
<div>
As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.</div><br>
<div></div>
<div><b>
The Work You Will Do:</b></div>
<div>
Structures Designer III, District 6 / Design / Structures</div><br>
<div></div>
<div>
This position will contribute to the design and engineering of the state transportation structures, providing a safe and efficient system for all users of our state road facilities.</div><br>
<div></div>
<div><b>
The Difference You Will Make:</b></div>
<div>
Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication.</div><br>
<div></div>
<div><b>
How You Will Grow:</b></div>
<div>
FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency&rsquo;s learning management system, you have access to hundreds of computer-based training and instructor-led courses.</div><br>
<div>
</div><div><b>Where You Will Work:</b></div>
<div>
Florida Department of Transportation District 6, 1000 NW 111TH St. Miami, Florida 33172.</div><br>
<div></div>
<div><b>
Annual Salary Range:</b><b>
</b></div><div><b>$66,021.98 - $85,440.21
</b></div><div>A Competitive Area Differential (CAD) additive in the amount of $1,976.00 will be added to the annual salary.</div><br>
<div><b>
</b></div><div><b>Your Specific Responsibilities:</b></div>
<div>
Performs structural analysis, prepares Computer Aided Design and Drafting (CADD) produced contract plan sheets, design calculations, cost estimates, quantities and other engineering functions required for the production of simple short span bridges, miscellaneous highway structures, retaining walls, box culverts and sound barrier walls under the guidance of technical professionals. Provides technical support for preparation of engineering reports and other documents associated with structural projects. Performs quality control of in-house design calculations and contract plans. Performs field reviews of project sites.</div><br>
<div>
</div><div>Reviews and evaluates consultant produced reports, plans and design calculations for structures. Ensures plans and designs are produced in accordance with American Association of State Highway and Transportation Officials (AASHTO), Federal Highway Administration (FHWA), Florida Department of Transportation (Department) and other approved design specifications. Coordinates responses to State Structures Design Office and FHWA as necessary. Identifies and analyzes commonly occurring errors and brings them to the attention of the technical professional.</div><br>
<div></div>
<div>
Provides technical assistance and support for post-design activities. Assists Technical Professionals with the review and evaluation of contractor re-designs, review of shop drawings, resolution of construction issues and other administrative issues related to post-design activities.</div><br>
<div></div>
<div>
Provides technical assistance and support for preliminary engineering and consultant acquisition activities. Assists with the preparation of scopes of services, staff hours, project schedules and construction cost estimates.</div><br>
<div></div>
<div>
Performs technical assistance of District staff as needed in support of Project Development &amp; Engineering, Value Engineering, Construction and Maintenance activities. Assists with managing the miscellaneous structures design contract. Attends technical training as required.</div><br>
<div></div>
<div><b>
The Successful Candidate will have the following required Knowledge, Skills, and Abilities:</b></div><br>
<div></div>
<div><b>
Knowledge of:</b></div>
<ul>
<li>Department Standard Specifications for Road and Bridge Construction, Structures Manual, Solids and Foundations Handbook, Bridge Load Rating Manuel, Plans Preparation Manuel, Design Standards, Basis of Estimates Manuel, Computer Aided Design &amp; Drafting (CADD) Production Criteria Handbook</li>
<li>American Association of State Highway and Transportation Officials (AASHTO) Load-And-Resistance Factor Design (LRFD) Bridge Design Specifications, Standard Specifications for Structural Supports for Highway Signs, Luminaires and Traffic Signals, Manual for Bridge Evaluation.</li>
<li>Structural engineering practices and principles</li>
</ul>
<div><b>Skills in:</b></div>
<ul>
<li>Utilizing Microsoft Programs (Excel, Word, etcetera)</li>
</ul>
<div><b>Ability to:</b></div>
<ul>
<li>Solve engineering problems</li>
<li>Utilize structural design/analysis software and MathCAD</li>
<li>Utilize Computer Aided Design and Drafting software</li>
<li>Read and interpret structures and roadway construction plans</li>
<li>Prepare project scopes of services and staff hour estimates</li>
<li>Effectively coordinate and communicate with others, verbally and in writing</li>
<li>Establish and maintain effective working relationships with others</li></ul><br>
<div></div>
<div><b>
Other Job-Related Requirements:</b></div>
<p>
During a declared emergency event, the incumbent will be required to assist the district as needed. Some out-of-town travel with overnight stay, occasional evening work, and mandatory attendance to public hearings and workshops is required.</p><br>
<div></div>
<div><b>
Minimum Qualifications:</b></div>
<p>
A high school diploma or its equivalent and two years of continuous employment experience or two years of higher education with a cumulative of 48 semester hours or 72 quarter hours.</p><br>
<p></p>
<div>
<div>The State&rsquo;s total compensation package for employees features a highly competitive set of employee benefits including:</div><br>
<div></div>
</div>
<div><div><div><div><ul><li>Health insurance (over 90% employer paid)</li>
<li>$25,000 life insurance policy (100% employer paid)</li>
<li>Dental, vision and supplemental insurances</li>
<li>State of Florida retirement package
</li><li>10 paid holidays a year</li>
</ul>
</div><div><ul><li>Generous vacation and sick leave</li>
<li>Career advancement opportunities</li>
<li>Tuition waiver for public college courses</li>
<li>A variety of training opportunities</li>
<li>Employee Assistance Program (EAP)</li>
</ul>
</div></div><br>
</div></div><div><p><i>For additional benefit information available to State of Florida employees, visit: </i>https://www.mybenefits.myflorida.com/</p></div><br>
<div></div>
<p><b>
SPECIAL REQUIREMENTS:</b> You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.</p><br>
<div></div>
<p><b>
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES. </b>If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans&rsquo; Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.</p>
<p><b>
THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. </b>In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation&rsquo;s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation&rsquo;s Human Resources Office at (850) 414-5300 for assistance.
</p><p>The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.</p>
<p>Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.</p>
<p>The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.</p>
<p><b>VETERANS&rsquo; PREFERENCE. </b>Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans&rsquo; Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans&rsquo; Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans&rsquo; Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.</p></div>

STRUCTURES DESIGNER III

ACT1 Federal

<div><p><b>Position Title: Logistics Analyst III</b></p><p><b>
Location: Huntsville, AL (Redstone Arsenal)</b></p><p><b>
Category: Funded</b></p><p><b>
Schedule (FT/PT): FT</b></p><p><b>
Travel Required: Yes</b></p><p><b>
Shift: Day</b></p><p><b>
Remote Type: On-site</b></p><p><b>
Clearance required: Secret</b></p><p><b>
Division: Security Cooperation</b></p><p></p><p><b>
Who is ACT1 Federal?</b> ACT1 Federal LLC is a 100% employee-owned company. We&rsquo;ve served the Department of Defense (DoD) for nearly thirty years. Our core missions include weapon systems engineering, logistics, space domain expertise, global defense and security, business and financial management for security assistance and major defense articles, as well as military training and arctic security. Join us!</p><p><b>
Description</b>: Provide program management support and recommendations for Army FMS systems. Support shall include the integration of data based on the customer requirements; USASAC program policies and procedures; and the programmatic and logistics data obtained from the FMS Managers.</p><p><b>
Responsibilities</b>:</p><ul><li>
Perform analysis and detailed planning and execution of all logistics support including material goods, personnel, operational maintenance, and repair of systems throughout their lifecycle.
</li><li>Participate in and provide strategic and operational analysis and assessment of national and regional strategic documents.
</li><li>Research and analyze strategic plans and initiatives and assess potential impacts and opportunities to the Security Assistance Enterprise.
</li><li>Assist in the development of strategies for implementing USASAC's strategic support plans.
</li><li>Collect data regarding security assistance strategy and plans, analyze and make recommendations for USASAC equities and opportunities input.
</li><li>Provide milestone planning recommendations and analysis in strategic planning meetings.
</li><li>Conduct feasibility analysis, logistics planning, requirements determination, and policy standard/procedures development in support of logistics planning.
</li><li>Use organizational, leadership, critical thinking, and communication skills in support of demand planning, transportation support, building customer relationships, and improving customer satisfaction.
</li>Assist Level I and Level II Logisticians as needed to define and analyze problems and make recommendations.<br>
<li>
</li></ul><br>
<br>
<b>Requirements</b><br>
<ul><li>
A minimum of eight (8) years of technical or logistical experience is required. Three (3) years related to strategic planning, requirements analysis, logistics and acquisition management.
</li><li>A minimum of eight (8) years of task related technical experience, and two (2) years of supervisory experience required.
</li></ul><ul><li>Experience in either logistics support planning, material fielding, or sustainment support for systems, major end items, supply or maintenance organization is required.
</li><li>Bachelor&rsquo;s Degree in such disciplines as Business Management, Supply Chain Management, Project Management, International Relations, Strategic Studies, Foreign Policy, International Studies, Political Science, Liberal Arts, Education, Accounting, Economics, Mathematics, Engineering, Computer Science, or other related technical, or professional disciplines.
</li><li><b>Active Secret Clearance required.
</b></li><li>Extensive knowledge/experience w/ US Army Security Assistance enterprise with specific experience in Foreign Military Sales (FMS) activities is highly required.
</li>Former US Army Logistician or Army Foreign Area Officer is highly desired.<br>
<li>
</li></ul><br>
<br>
<p></p><b>Benefits</b><ul><li><br>
Medical/Dental/Vision Insurance</li><li>ACT1 Employee Stock Ownership Plan (ESOP)</li><li>Company Paid Life and AD&amp;D Insurance</li><li>Company Paid Short-Term Disability
</li><li>Voluntary Long-Term Disability</li><li>Flexible Spending Accounts (FSA)</li><li>Health Savings Account (HSA)</li><li>401K with employer match</li><li>Paid Time Off
</li><li>Paid Holidays</li><li>Parental Leave</li><li>Military Leave</li><li>Education, Training &amp; Professional Development</li><li>Voluntary Accidental Injury/Critical Illness/Hospital Care</li><li>Voluntary Pet Insurance, Legal Resources, and Identity Protection</li></ul><p></p><p><b><br>
https://act1federal.com/careers/</b></p><p></p><p><br>
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.</p><br>
<p></p><ul><li>
If this position is listed as remote or hybrid, you&rsquo;ll periodically work from a ACT1 Federal or client site facility.</li><li>
If this position is listed as onsite, you&rsquo;ll work with colleagues and clients in person, as needed for the specific role.</li></ul><p></p><p><br>
 All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local or international law.</p></div><p></p>

Logistics Analyst III

HCLTech

<p><b>Skill: </b>Field Support Technician</p><p><b>Minimum Experience 3+ Years of Field Services/Support Technician</b></p><p>As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers.</p><ul><li>As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:</li><li>Provide customer facing end-user support that includes:</li><li>Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.</li><li>Perform Break Fix, Desk Side Support, IMACD&rsquo;s, Data Migration, Refreshes, etc.</li><li>Perform onsite updates, Configuration changes, or Software installations.</li><li>Provide onsite technical assistance to End Users.</li><li>Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.</li><li>Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.</li><li>Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)</li><li>Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs</li><li>Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.</li><li>Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support</li><li>Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.</li><li>Provide On-call support if required outside business hours on a rotational basis</li><li>Provide Hand and Feet support for network data and voice devices</li><li>FSO Telecom task:</li><li>Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.)</li><li>Configuration of phones using SOP and Phones movement.</li><li>Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.</li><li>Testing the cables using the tester for IP phone and TDM phones from patch panel to user&rsquo;s desk</li><li>Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool</li><li>Update the circuit inventory and vendor details for service provider to network voice team.</li><li>Coordination with local vendor for ISP, OEM, channel partner and different team</li></ul><p><b>Desired Qualifications:</b></p><ul><li>BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience</li><li>One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting.</li><li>Experience with various desktop systems, operating systems, and diverse technical environments.</li><li>Excellent customer service orientation and verbal communication skills.</li><li>Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.</li><li>Ability to install software for and troubleshoot a wide range of applications.</li><li>Analytical thinking and problem-solving ability.</li><li>CompTIA A+ certification or equivalent certification</li><li>Flexible for travelling to remote sites or cluster</li><li>Provide assistance for network relates issues</li><li>Should be able to lift weight up to 30 lbs at waist level</li><li>Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.</li><li>Testing the cables using the tester for IP phone and TDM phones from patch panel to user&rsquo;s desk</li><li>Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool</li><li>Update the circuit inventory and vendor details for service provider to network voice team.</li><li>Coordination with local vendor for ISP, OEM, channel partner and different team.</li></ul><p><i><b>HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. </b></i></p><p><i><b>A candidate&rsquo;s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death &amp; dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.</b></i></p><p>Job Type: Full-time</p><p>Pay: $42,000.00 - $68,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>field service support technician: 3 years (Required)</li></ul><p>Work Location: On the road</p>

Field Support Technician

Company Profile
<br>Gold Coast JCB is the JCB dealer for southeast FL with a strong commitment to be the best service department in the area. We are looking for Technicians that want to grow their careers with a company that will support them and be proud of. Seeking a Construction Equipment Technician/Mechanic with strong diagnostic skills who can easily communicate with customers. Come grow with us.
<br><br>
Position Purpose
<br>Reporting to the Service Manager, the Shop Service Technician is responsible for diagnosing, repairing and maintaining various types of heavy machinery, aerial equipment, generators, and other equipment for construction, industrial, agricultural and government applications. Always providing the best customer service possible by focusing on customer uptime, utilizing Gold Coast JCB unique abilities as JCB authorized dealer in the territory.
<br><br>
<b>Position Type:</b> Full Time, Non-Exempt
<br><br>
Major Tasks, Responsibilities & Key Accountabilities
<br><ul>
<li>Complete and turn in reports that capture all time and work completed, with clear notes.</li>
<li>Provide diagnostic analysis, repair, or preventive maintenance for customer and company machines.</li>
<li>Assist and work with other technicians on complicated jobs and when required.</li>
<li>Ability to mentor, teach and advice other technicians.</li>
<li>Complete system audits and evaluations on machines.</li>
<li>Assists with customers product clinics, field days, and related promotional events as needed.</li>
<li>Review work orders for completeness and accuracy, for Service Manager to be able to close and process billing.</li>
<li>Keep Service Department tools, equipment and company vehicles in good working and safe conditions.</li>
<li>Practice and adhere to all safety policies and training.</li>
<li>Maintain a clean and professional image according to JCB and Gold Coast JCB standards.</li>
<li>Conduct business in alignment with company’s Mission, Vision, and Core Values.</li>
</ul>
Minimum Qualifications
<br><ul>
<li>College degree in Diesel or Technical related field.</li>
<li>Will consider equivalent work experience in lieu of educational qualifications.</li>
<li>5+ years of experience as Service Technician or similar position, in a heavy machinery, truck, or diesel engine industry, with proven track record.</li>
<li>Communicate by speech and hearing in person at basic English and Spanish proficiency.</li>
<li>Strong written and verbal communications skills.</li>
<li>Knowledge of heavy machinery, generators, and truck or diesel engine industries.</li>
<li>Strong computer skills to perform diagnostics, complete and submit reports, etc.</li>
<li>Ability to travel.</li>
</ul>
Knowledge, Skills, Abilities & Competencies
<br><ul>
<li>Proficient in Microsoft Office software</li>
<li>Comfortable in an in-person office environment</li>
<li>Technical competence is a plus</li>
<li>Must be customer service oriented, flexible, and have a high energy level</li>
<li>Must have excellent follow-through skills</li>
<li>Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings</li>
<li>Must be open to domestic and international travel</li>
<li>Desire and proven ability to learn and grow</li>
</ul>
<b>Physical Requirements:</b><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions safely.
<br><br>
While performing the duties of this job, the employee is regularly required to:
<br><ul>
<li>Ability to stand and walk with frequent lifting, guiding and/or carrying of lightweight materials and equipment for up to 12 hours.</li>
<li>Ability to twist upper body frequently, bend at waist, kneel, crouch and negotiate uneven surfaces.</li>
<li>Able to lift up to 75 pounds * Use hands, arms and legs fully; grasp, manipulate and assemble small to large objects with the aid of forklifts or cranes as needed; see and hear well with or without aid.</li>
<li>Good hand eye coordination.</li>
<li>Communicate by speech and hearing in person at a basic English and Spanish proficiency.</li>
</ul>
Gold Coast JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. Gold Coast JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED
<br><br>
JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers.

Gold Coast JCB - Shop Service Technician

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