sales manager

account manager

construction manager

front office supervisor

office manager

concierge manager

JETEX

<div><div><div><div><div><h5 class="jobSectionHeader"><b>Department: Concierge
</b></h5><h5 class="jobSectionHeader"><b>Location: Dubai</b></h5>
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</div></div></div></div><div><div><div><div><div><b>Company Overview:</b><br>
</div><div>
Join Jetex,an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial, and personal air travel. With professions that span our entire value chain-from trip planning to indulging passengers with exceptional hospitality-Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.</div><div></div><div><b><br>
Job Purpose:</b></div><div>
The Executive - Concierge is responsible for fulfilling the concierge requirements for customers and crew. They are responsible for planning the crews accommodation and transportation. They also offer advice on best travel options by assessing each customer's unique needs, preferences, and budget to ensure travel goes as smoothly as possible. Executive Concierge must have extensive knowledge of the travel industry and destinations worldwide.</div><div></div><div><b><br>
Key Responsibilities</b></div><div><ul><li>
Plan and manage crew and client accommodation and transportation</li></ul><p></p><ul><li>
Handle end-to-end travel arrangements, including flights, hotels, and transport</li></ul><p></p><ul><li>
Advise clients on destinations, cultures, costs, and local experiences</li></ul><p></p><ul><li>
Prepare proposals and detailed luxury itineraries</li></ul><p></p><ul><li>
Manage travel issues, disruptions, cancellations, and refunds</li></ul><p></p><ul><li>
Coordinate supplier payments and maintain client and financial records</li></ul><p></p><ul><li>
Support business travel and crew handling during flight disruptions/diversions</li></ul><p></p><ul><li>
Meet department sales targets and gross margin objectives</li></ul><p></p><ul><li>
Stay updated on tourism trends through trainings and seminars</li></ul><p></p><ul><li>
Ensure compliance with company procedures, health, and safety policies</li></ul><p></p><p><b><br>
Requirements:</b></p></div><div><div><div><div>
Qualifications</div><ul><li>
Bachelor's Degree in Hospitality/Tourism, Aviation or any related fields.</li></ul></div><br>
<div><div>
Experience</div><p></p><div><div><ul><li>
2+ years of customer service experience in lifestyle concierge, travel/tourism, hospitality, premium or luxury retail, or hotel/guest services</li></ul><p>
Strong understanding of luxury lifestyle travel, dining, entertainment, fashion, and luxury brands</p></div></div></div><p></p><div><div><br>
Skillset</div><p></p><div><div><div><p><br>
Highly proficient in Microsoft Office programs.
</p><p>Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel).
</p><p>Well experienced in various areas of travel (leisure, domestic/international, business/holidays, group/individual etc.).</p></div></div></div></div></div></div></div><br>
<p></p>
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Executive - Concierge

steadfast group

<p><b>Job Title: Concierge Executive (Sales-Focused)</b></p><p><b>Location: Dubai, UAE</b></p><p><b>Department: Concierge / Business Support</b></p><p><b>Employment Type: Full-time</b></p><p><b>Job Description</b></p><p>We are looking for a Sales-Focused Concierge Executive to manage and sell concierge and business support services while ensuring an excellent client experience. The role involves sales, client coordination, and relationship management in a fast-paced environment.</p><p><b>Key Responsibilities</b></p><p>Sell concierge and business support services</p><p>Understand client needs and recommend suitable solutions</p><p>Manage clients from inquiry to service delivery</p><p>Coordinate with internal teams and partners</p><p>Follow up on leads and close sales opportunities</p><p>Maintain client records and ensure customer satisfaction</p><p>Concierge Services Offered</p><p>PRO &amp; visa services</p><p>Bank account opening support</p><p>Accounting, bookkeeping &amp; tax services</p><p>Trade license renewals &amp; legal documentation</p><p>Office setup, virtual office &amp; mail management</p><p>Attestation, licensing &amp; trademark support</p><p><b>Requirements</b></p><p>1&ndash;3 years of sales or client-facing experience</p><p>Strong communication and sales skills</p><p>Target-driven and customer-focused</p><p>UAE business services experience is a plus</p><p>Job Type: Full-time</p><p>Pay: AED6,000.00 - AED7,000.00 per month</p><p>Application Question(s):</p><ul><li>How many years of sales or client-facing experience do you have?</li><li>Are you comfortable with sales targets?</li><li>Are you currently based in the UAE?</li><li>What is your expected salary (AED)?</li><li>What is your notice period?</li></ul>

Concierge Executive (Sales-Focused)

DELANO

<p><strong><u>Summary</u></strong></p>
<p>The Concierge is responsible for providing personalized, high-quality service to guests by assisting with a variety of requests, from booking reservations and transportation to providing recommendations for local attractions. This role ensures that each guest has a seamless and memorable stay by offering expert advice, arranging services, and attending to guest needs promptly.</p>
<p><strong><u>Responsibilities</u></strong></p>
<ul>
 <li>Greet guests upon arrival and proactively offer assistance with any inquiries or special requests.</li>
 <li>Provide detailed information about the hotel s amenities, services, and policies.</li>
 <li>Respond to guest inquiries in person, over the phone, or via email, ensuring prompt and professional communication.</li>
 <li>Anticipate guest needs and tailor services to individual preferences, including room upgrades, dining reservations, and special occasions.</li>
 <li>Arrange transportation services, including taxis, private cars, and airport transfers.</li>
 <li>Provide personalized recommendations for local restaurants, attractions, entertainment, shopping, and activities.</li>
 <li>Make and confirm reservations for guests at restaurants, events, tours, and other local activities.</li>
 <li>Coordinate bookings for hotel amenities such as spa treatments, tours, or exclusive hotel experiences.</li>
 <li>Ensure guests are kept informed about reservation details and any changes or updates.</li>
 <li>Handle any issues or complaints guests may have, addressing concerns promptly and efficiently to ensure guest satisfaction.</li>
 <li>Offer solutions and alternatives for any requests or situations that may arise during a guest s stay.</li>
 <li>Coordinate with various hotel departments and external vendors to ensure all event details are executed seamlessly.</li>
 <li>Maintain an organized and efficient concierge desk or area, ensuring that all tools, brochures, and materials are up to date and accessible for guest use.</li>
 <li>Stay informed about hotel promotions, seasonal offerings, and new local attractions to provide the best advice to guests.</li>
 <li>Build rapport with guests, remembering their preferences and providing a personalized experience to encourage repeat visits.</li>
 <li>Maintain relationships with local service providers, vendors, and attractions to secure exclusive guest benefits and discounts.</li>
 <li>Keep current on local events, festivals, shows, and activities that guests may be interested in.</li>
 <li>Stay informed about the hotel s policies, services, and offerings to ensure accurate and helpful information is shared with guests.</li>
 <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property</li>
</ul>

Concierge

Raffles

<div><b>Company Description</b><p><br>
An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres.</p><b><br>
Job Description</b><p><b><br>
PURPOSE OF POSITION</b></p><p>
To provide accurate information concerning hotel facilities, venues and functions and to handle all guest inquiries.</p><p><b>
KEY ROLES &amp; RESPONSIBILITIES</b></p><ul><li>
Assist guests with all inquiries, both hotel and non-hotel related</li><li>
Conduct and attend effective shift briefings to ensure hotel activities and operational requirements are known</li><li>
Maintain good relationship with Airport Concierge</li><li>
Maintain good relationship with retailers and other service providers within the vicinity and ensure that information on their promotions are up to date</li><li>
Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interests, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events</li><li>
Maintain adequate supplies of forms and brochures and ensure they are presented in line with the hotel&rsquo;s operating standards</li><li>
Consult Log Book for information/requests left by outgoing shift</li><li>
Manage incoming guest mail, messages, facsimiles and special deliveries</li><li>
Manage all transportation requests</li><li>
Manage outgoing guest mail, courier services and parcel postage as requested by guests</li><li>
Maintain order and security of guest keys and other selected keys kept in Front Office, ensuring key issue policy is followed</li><li>
Receive telephone calls and take messages for guests who are out</li><li>
Conducts all of the above in accordance with the hotel&rsquo;s policy, while adhering to Raffles Behavioural Standards</li></ul><p></p><b><br>
Qualifications</b><p><b><br>
PERSONAL ATTRIBUTES</b></p><ul><li>
Good English language verbal communication skills</li><li>
Ability to work cohesively with co-workers and managers as part of a team</li><li>
Ability to be attentive to guest needs, remaining calm and courteous at all times</li><li>
Ability to promote positive relations with hotel residents and patrons</li><li>
Ability to exercise good judgment with difficult guests</li><li>
Understanding and ability to work in a multi-cultural environment</li></ul><p><b>
QUALIFICATIONS</b></p><ul><li>
Secondary/High School education</li></ul><p><b>
 EXPERIENCE</b></p><ul><li>
Minimum two years&rsquo;experience as a Concierge or in a related position</li></ul><p></p><b><br>
Additional Information</b><p><br>
Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates</p></div>

Concierge Agent

Ten Group

Driving Innovation and Trust: Ten's Journey to Redefine Service Excellence Ten is on a mission to become the most trusted service business in the world. Technology-driven Product is at the centre of our strategy to create a hugely successful service and business. Millions of members already have access to Ten's services across lifestyle, travel, dining and entertainment on behalf of over fifty clients including HSBC, Swisscard and Royal Bank of Canada. Ten's partnerships are based on multi-year contracts generating revenue through platform-as-a-service and technology fees.<br><br> We have the advantages of already being at scale globally with a critical mass of high net worth members via stable, multi-year revenue-generating contracts. We already have a market leading consumer proposition and credibility (and many integrations) with the leading suppliers/partners across our 'big 4' service categories of restaurants/travel/entertainment and luxury retail.<br><br> We are profitable and the first B Corp listed on the London Stock Exchange (AIM market).<br><br> Our plans are to continue to invest into technology (including AI) to become the main way that our members organise their leisure lives. The next few years will see Ten speed up our progress via our Growth Engine strategy, making the next huge steps to achieve our ambitions together.<br><br> For more information, please watch Ten's Growth Engine Video <br><br> Overview Do you have what it takes to work with Ultra-High-Net-Worth clients, curating exclusive luxury lifestyle experiences and delivering service at the highest level?<br><br> Join Our Team as a Private Lifestyle Manager You will play a crucial role in delighting and retaining our members. You will be expected to go above and beyond to ensure each member enjoys a memorable experience with elevated access to fulfill their dining, entertainment, retail and travel needs.<br><br> You will excel in active listening, quickly understanding the unique desires and requirements of each member and their families. Your expertise lies in building relationships swiftly, drawing on existing knowledge, staying updated on trends relevant to our UHNW audience, and seamlessly connecting with members.<br><br> Being well-versed in our service offerings and the expertise of your colleagues is essential. Your ability to match members' needs with our services and provide a personalised, world-class experience will transform members into dedicated advocates of our service. Going the extra mile is not just a requirement but a commitment to delivering exceptional service that exceeds expectations.<br><br> Key Responsibilities Service Delivery <ul> <li>Professionally onboard members to Ten, tailored to their needs, ensuring that they feel connected to as an individual and understand how they personally best use the service</li> <li>Private Client Relationship Managers are the front runners in luxury service, setting a standard for top servicing, striving to positively impact wider servicing at Ten and leading by example</li> <li>Cultivate and maintain strong relationships with UHNWI clients, understanding their preferences and anticipating their needs to exceed expectations at every turn</li> <li>Establish strategies for low users, high users and engage members that haven't used our service for some time, seeking out roadblocks to their use and helping the member and/or Ten navigate these</li> <li>Communicate effectively with colleagues, enabling them to be useful, efficient and learn from the best</li> <li>To manage requests in line with agreed deadlines, proposing an excellent choice of options and fully engaging with the member to maximize the conversion of requests to bookings</li> <li>To promote the wider Ten business to our members and engage with specialists as much as possible, ensuring top standard of work and service</li> <li>To manage your daily tasks, ensuring that tasks are completed on time and others can quickly identify priorities in your absence</li> <li>To demonstrate you can confidently create relationships with suppliers and communicate to specialists within Ten</li> <li>To gather feedback from members' previous requests and use this feedback effectively</li> <li>To keep administration and research relating to the members or the members requests accurately up to date on Ten's CRM system</li> <li>To think commercially and ensure that any opportunities for commission are realized</li> </ul> Education/Experience Knowledge, Skills & Abilities <ul> <li>Only Arabic speaking candidates who are CURRENTLY based in the UAE will be considered</li> <li>Must be fluent in native English and Arabic. Excellent written & oral communication is a MUST. Fluency in other languages, particularly French is highly regarded, as a plus, but not mandatory. Please be prepared to take language test in any language you mention as a skill.</li> </ul> <ul> <li>Must have at least 3 years of experience in luxury lifestyle management</li> <li>Well-travelled and able to use your own experiences to inspire our members along side in-depth knowledge of luxury destinations worldwide.</li> <li>A strong understanding of UHNW expectations and demands</li> <li>Proven ability to build and maintain strong relationships with clients, as well as with partners, vendors, and other stakeholders in the luxury lifestyle management, fostering trust and loyalty.</li> <li>Demonstrated professionalism and discretion when handling confidential information and interacting with high-profile clients are essential to maintain client privacy and trust.</li> <li>Understanding of and experience using a CRM system</li> <li>Possess local expertise and familiar with GCC market</li> <li>Can do attitude with strong understanding of Arabic culture (GCC, Middle East and North Africa)</li> <li>Flexible with different shift patterns</li> <li>Exceptional verbal and written communication skills, combined with demonstrated problem solving ability</li> <li>A deep sense of empathy and ability to connect with members quickly and building trust</li> <li>Confidence in communicating with UHNW clients</li> <li>A 'can do, will do' mindset, willing to get whatever is needed done</li> <li>A high sense of ownership in everything you do, taking responsibility</li> <li>Incredible ability to drive noticeably high member satisfaction</li> <li>Analytical in approach, with a commercial understanding to service delivery</li> </ul> Guidelines for Hybrid/Home Office option <ul> <li>Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement, with up to 60% Home Office possibility.</li> <li>A secure home office at your confirmed address, free from background noise or other distractions</li> <li>Internet service must meet minimum requirements and minimum speed check must be complete</li> </ul> Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.<br><br> All our employees also enjoy a range of benefits: <ul> <li>A competitive salary will be offered depending on experience plus performance related bonus</li> <li>Offer flexible work arrangements including Hybrid work possibilities</li> <li>Annual Leave of 22 days per annum and an additional 3 extra days of annual leave in third year.</li> <li>One (1) month paid Sabbatical after 5 years of Service, without tapping into annual leave</li> <li>Lucrative Ten Loyalty Rewards program </li><li>Remote Working Holidays - Travel and Work for up to 4 weeks per year!</li> <li>Access to lots of great travel and entertainment discounts as our clients members would!</li> <li>Be part of a our global, dynamic and inclusive Team, with diversity at its core.</li> <li>Possibility of growth within a dynamic and international company</li> </ul> WhoAreWe Ten is leading lifestyle and concierge company helping our clients discover, organise, enjoy and get the most from life. We partner with global financial institutions and other premium brands to attract and retain wealth and mass affluent clients. Established in the UK in 1998 and with over 25 years of experience, Ten operates in over 20 cities worldwide, in over 26 languages, with 65% of our workforce globally distributed and is publicly listed on the London Stock Exchange ('TENG'). We were the first concierge business to be awarded the B Corp certification in the UK in 2023.<br><br> Ten's strategy focus Ten's strategy focuses on four key areas: deliver a world-class member experience, invest in technology, expand contracts with new and existing clients as well as develop our foothold in new markets by leveraging our market-leading service proposition.<br><br> At Ten, you'll be part of a global, dynamic, and inclusive team, with diversity at its core and endless opportunities for growth.<br><br> Join us and experience a workplace where you can truly thrive. <br><br> Commitment to Diversity We encouraged diverse philosophies, cultures, and experiences. We appreciated diversity and are dedicated to creating an inclusive work environment for our employees. This idea unitesthe teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.<br><br> Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time . click apply for full job details

Private Lifestyle Manager - Arabic Speaking

Accor

<p><b>Job Title:</b> Doorman (Hospitality Background)<br/><b>Department:</b> Front Office / Guest Services<br/><b>Reports To:</b> Front Office Manager / Concierge Supervisor</p><p><b>Position Summary:</b><br/>The Doorman is responsible for creating a warm first and last impression for guests by welcoming, assisting, and guiding them upon arrival and departure. The role includes managing door and entrance operations, supporting luggage assistance, and coordinating with Concierge and Bell Desk to ensure a seamless guest experience. Previous hospitality experience is preferred.</p><p><b>Key Responsibilities:</b></p><ul><li>Warmly welcome and bid farewell to guests at the hotel entrance</li><li>Open doors and assist guests entering and exiting vehicles or the hotel</li><li>Provide assistance with luggage and coordinate with the Bell Desk</li><li>Assist guests with directions, transport arrangements, and general information</li><li>Maintain the entrance area in a clean, organized, and safe condition</li><li>Monitor traffic flow at the main entrance and ensure smooth guest movement</li><li>Support valet parking coordination when required</li><li>Work closely with Concierge, Reception, and Security teams</li><li>Observe guest behavior and report suspicious activities as per safety protocol</li><li>Uphold guest privacy and confidentiality at all times</li></ul><p><b>Qualifications &amp; Requirements:</b></p><ul><li>Previous experience in hospitality or guest services preferred</li><li>Good communication skills in English; additional languages an advantage</li><li>Professional grooming and personal presentation standards</li><li>Courteous, confident, and customer-oriented demeanor</li><li>Physically fit to stand for long hours and assist with luggage</li><li>Ability to work in shifts, weekends, and public holidays</li></ul><p><b>Personal Attributes:</b></p><ul><li>Friendly and approachable personality</li><li>Strong sense of responsibility and punctuality</li><li>Positive attitude and team spirit</li><li>Attention to detail and proactive mindset</li></ul><p>Job Types: Full-time, Permanent</p>

Doorman (Hospitality Background)

Jumeirah

Guest Services Executive - Concierge - Jumeirah Beach Hotel <p>Join to apply for the <b>Guest Services Executive - Concierge - Jumeirah Beach Hotel</b> role at <b>Jumeirah</b></p> About Jumeirah <p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world's most discerning travellers.</p> About Jumeirah Beach Hotel <p>Jumeirah Beach Hotel is Jumeirah's founding property, characterised by its wave-like design, set along one of Dubai's most exclusive shorelines. Since its opening in 1997, the resort has become a leading global tourist and family destination. The resort offers a wide range of leisure, wellness, and children's facilities, complemented by a diverse selection of award-winning dining experiences.</p> About the Job <p>An exciting opportunity has arisen for a <b>Guest Services Executive - Concierge</b> to join <b>Jumeirah Beach Hotel</b>.</p> <p>The main duties and responsibilities of this role include:</p> <ul> <li>Manage and fulfil special guest requests, such as dining reservations, transportation arrangements, and bespoke local experiences, ensuring personalized service.</li> <li>Address guest inquiries promptly and professionally, providing expert recommendations on hotel services, events, and local attractions.</li> <li>Assist with the coordination of guest events or special occasions, ensuring all arrangements meet guest expectations.</li> <li>Build and maintain strong relationships with repeat guests and VIPs, offering thoughtful touches and personalized service to enhance loyalty.</li> <li>Collaborate with other hotel departments to ensure all guest requests are executed efficiently and seamlessly.</li> </ul> About You <p>The ideal candidate for this position will have the following experience and qualifications:</p> <ul> <li>Diploma in Hospitality Management, Business Administration or any related field.</li> <li>1 - 2 years of relevant experience in customer service or front desk roles within the hospitality industry</li> <li>Experience working in a multi-cultural environment</li> <li>Strong communication and interpersonal skills</li> <li>Software competencies - Microsoft Office programs</li> <li>Proficiency in English</li> </ul> About the Benefits <p>At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.</p> <ul> <li>Supportive and inclusive work environment</li> <li>Access to Learning & Development programs and clear career pathways</li> <li>Opportunities for internal mobility within our global network</li> <li>Colleague discounts on food, beverage, and hotel stays worldwide</li> <li>Company-provided shared accommodation</li> <li>Comprehensive healthcare and life insurance coverage</li> <li>Paid annual leave and flight from your home country</li> <li>Performance-based incentives tailored to your role</li> <li>Competitive tax-free salary paid in UAE Dirhams (AED)</li> </ul> Seniority level <ul> <li>Not Applicable</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul> <p>Referrals increase your chances of interviewing at Jumeirah by 2x.</p> <p>Get notified about new Concierge jobs in <strong>Dubai, Dubai, United Arab Emirates</strong>.</p>

Guest Services Executive - Concierge - Jumeirah Beach Hotel

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