sales manager

hr manager

operations manager

sales consultant

account manager

concierge manager

IHG Hotels & Resorts

<div><div>Residences Chief Concierge - Six Senses The Palm, Dubai
<div></div><div><div>Hotel Brand: Six Senses
 
Location: United Arab Emirates, Dubai
Hotel: Dubai The Palm (DXBDP), Plot number PJCRC08_200
Job number: 144765<div> 
 
 
</div></div><div><div>Duties and Responsibilities

As Chef Concierge, I will assume full responsibility for the efficient operation in the following: 
In this role, I will manage the efficient operation of my department to provide exceptional products and services within Six Senses brand operating standards and budget.

I will work strategically with the Director of Rooms to develop cohesive and productive goals for my department and establish procedures/guidelines to achieve them. I will maintain an overall consistency of the Company&rsquo;s vision, quality/standards and develop concepts consistent with brand identity.

My scope of work includes:
<ul>
<li>I will ensure that all set policies, procedures, and best practices are in place and rigorously enforced.</li>
<li>I will support the Director of Rooms and focus on the rejuvenation of the residential experience. Common area amenities, services, and products will be constantly assessed to remain relevant and in keeping with Six Senses wellness and sustainability practices.</li>
 <li>I will work in partnership with Guest Experience Maker, Guest Services, Reservations, Housekeeping, Engineering, F&amp;B, Spa, and other outsourced approved third-party service providers to ensure private homeowners&rsquo;/residents&rsquo; needs are anticipated and met for the overall smooth operation of private homeowners&rsquo;/residents&rsquo; living experience. Leading in the planning and execution of services and lifestyle activities involving private homeowners&rsquo;/residents&rsquo; and the hotel when applicable.</li>
<li>I will have a thorough knowledge of all facilities, amenities, and services offered by the hotel and residences as well as their location and layout. I will oversee the management of the private homeowners&rsquo;/residents&rsquo; history and profile system in conjunction with the Reservations Manager/Concierge.</li>
 <li>Interaction and communications between departments under my control and other departments within the residences are clear and effectively maintained to support the smooth running of the residences I will perform any additional duties given to me by the Director of Rooms.</li>
<li>I will be responsible for assisting in the planning and execution of services and lifestyle activities involving private homeowners&rsquo;/residents&rsquo; when applicable.</li>
<li>I will also be responsible for supporting the leadership team in fostering and maintaining good relationships with the private homeowners&rsquo;/residents&rsquo; and their representatives by providing services and amenities aligned with the Six Senses Brand and quality standards.</li>
<li>Championing the Six Senses Residences Core brand guidelines for product and service delivery and ensuring alignment amongst the Residences teams.</li>
</ul>
Qualifications 
To execute the position of Residences Chef Concierge , I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: 
High school diploma or equivalent and at least 1 year experience in a similar hotel operational setting. I possess a minimum of a Bachelor&rsquo;s Degree in Hospitality, Hotel, or Business Management and more than three years of experience in a similar luxury and residential hospitality operational role. 
Technical skills include MS Office &ndash; Word, Excel, PowerPoint and Outlook.

I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have excellent knowledge of guest related functions, guest service and local surrounding areas. 
Fluent in English and I understand that additional languages are preferred. 

The above is intended to provide an overview of the role and responsibilities for a Residences Chef Concierge at Six Senses Dubai It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.</div></div></div></div></div>

Residences Chief Concierge - Six Senses The Palm, Dubai

Excellerate services

Key Duties and Responsibilities<ul><li>Keep a positive and motivated attitude and exercise self-control.</li><li>Display outstanding hospitality skills.</li><li>Report any problems that may arise through the general operation of the property to the Head Concierge or the Manager on Duty.</li><li>Adheres to all Resort rules and regulations as per Service Standard Policies and Procedures, and follows all communications discussed in daily shift briefing.</li><li>Handles all telephone inquiries using proper telephone standard.</li><li>Welcomes guests with appropriate greeting of the day and always assist guests in a polite and professional manner.</li><li>Ensures that guests are supplied with comprehensive and correct information they require on the city, tourist attractions, shopping malls, restaurants etc</li><li>Maintains current knowledge of daily &amp; weekly events and other activities taking place within and outside the Resort.</li><li>Takes responsibility for logging and resolving all guest complaints immediately.</li><li>Attend training on respective tasks and duties in the case of health and safety, fire, or other emergency procedures.</li><li>Attend Departmental training sessions as requested.</li><li>Assist with other job-related tasks as and when requested.</li><li>Liaise with respective departments of special guest or group needs and requirements to ensure guest satisfaction.</li><li>Handles business related email inquiries that are intended for Concierge.</li><li>Excellent knowledge and understanding about the objectives and goals of the department</li><li>Be able to analyze information and evaluate results to choose best solutions and solve problems to guest satisfaction.</li><li>Be able to express, professionally deliver and comprehend correct information to ensure guest satisfaction.</li><li>Maintain harmonious working environment and professional relationship amongst colleagues within the department.</li><li>Requirements:</li><li>Must have Cancelled visa or Visit Visa.</li><li>Free Visa, Accommodation and Medical will be provided by Company.</li></ul>Job Type: Full-timePay: AED1,600.00 - AED1,650.00 per monthApplication Question(s):<ul><li>Are you able to join immediately?</li></ul>

Concierge

Paramount Hotel Dubai

<div>
 
 Hey there!
 
 
 Are you one of those creative minds? A character, a storyteller?
 
 
 Do you want to be part of a globally recognized brand that has been entertaining for over 100 years?
 
 
 Join the audition and start scripting your own story at Paramount Hotels Dubai!
 
 
 
 
 
 
 Job Purpose
 
 
 
 To support Executive Producer Front Stage in overseeing the day-to-day operations of the hotel front desk, concierge, and guest services.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 Managerial Accountabilities
 
 <ul>
 <li>
 Cast management: supervising and training front desk, concierge and other guest service casts to ensure efficient and friendly service.
 </li>
 <li>
 Guest satisfaction: ensuring that guests have a positive experience at the hotel by addressing their needs and resolving any complaints in a timely and professional manner.
 </li>
 <li>
 Operations management: ensuring the smooth and efficient operation of the front office, and managing the day-to-day administration tasks.
 </li>
 </ul>
 
 
 
 
 Functional Accountabilities
 
 <ul>
 <li>
 Supervising the front stage casts and ensuring excellent customer service.
 </li>
 <li>
 Managing room inventory.
 </li>
 <li>
 Responding to guest inquiries and resolving any complaints or problems.
 </li>
 <li>
 Monitoring and controlling the performance of the front office.
 </li>
 <li>
 Ensuring the maintenance and cleanliness of the front office and guest areas.
 </li>
 <li>
 Collaborating with other departments to ensure smooth hotel operations.
 </li>
 <li>
 Developing and implementing procedures to increase efficiency and guest satisfaction.
 </li>
 <li>
 Participating in budget planning and revenue management.
 </li>
 <li>
 Maintaining up-to-date knowledge of hotel products, services and promotions.
 </li>
 <li>
 Representing the hotel and maintaining high standards of customer service and hospitality.
 </li>
 <li>
 Preparing daily, weekly and monthly reports on front office performance and submitting to the Front stage manager.
 </li>
 <li>
 Budgeting and financial management: monitoring front stage expenses and contributing to the preparation of the budget.
 </li>
 <li>
 Monitoring front office financial performance and ensuring accuracy in billing and revenue reporting.
 </li>
 <li>
 Ensuring that front office systems and equipment are maintained and in good working order.
 </li>
 <li>
 Overseeing the training and development of front office staff.
 </li>
 <li>
 Maintaining effective communication and coordination between front office and other departments.
 </li>
 <li>
 Participating in the development of the annual budget and operating plan.
 </li>
 <li>
 Preparing daily, weekly, and monthly reports as required.
 </li>
 <li>
 Ensuring the compliance with hotel policies and procedures.
 </li>
 <li>
 Assisting the front office manager in various tasks as required.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Previous experience in similar role.
 </li>
 <li>
 Knowledge of hotel operation, including all front of house sub departments
 </li>
 <li>
 Strong leadership skills
 </li>
 <li>
 BA degree in hospitality management
 </li>
 <li>
 Knowledge of hotel operating systems
 </li>
 <li>
 Understanding the revenue management and inventory control systems
 </li>
 <li>
 Proficiency in Microsoft office and strong computer skills.
 </li>
 </ul>
</div>

Assistant Producer Front Stage (Asst. Front Office Manager)

Confidential

<div>
 
 We are looking for a dynamic and service-driven Assistant Front Office Manager to join our Front Office team. This role plays a vital part in ensuring our guests experience seamless arrivals, personalized stays, and memorable departures, all in line with luxury hospitality standards.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Oversee daily operations of the Front Office, including Reception, Guest Relations, Concierge, and Bell Desk.
 
 
 &bull; Ensure smooth check-in/check-out, accurate room allocations, and personalized handling of VIP guests and special requests.
 
 
 &bull; Respond promptly to guest concerns, turning challenges into positive experiences.
 
 
 &bull; Supervise, train, and develop the Front Office team, fostering a culture of excellence and teamwork.
 
 
 &bull; Monitor service standards (Forbes/LQA) to ensure consistency in delivering luxury guest experiences.
 
 
 &bull; Support the Front Office Manager in managing departmental budgets, schedules, and payroll.
 
 
 &bull; Drive upselling initiatives and maximize revenue opportunities at the desk.
 
 
 &bull; Ensure compliance with hotel policies, safety, and security procedures.
 
 
 
 
 
 
 Requirements:
 
 
 
 &bull; 3&ndash;5 years of Front Office experience in luxury five-star hotels, with proven supervisory or assistant management background.
 
 
 &bull; Strong leadership, communication, and interpersonal skills with a guest-first mindset.
 
 
 &bull; Proficiency in Opera PMS and MS Office; multilingual abilities are a plus.
 
 
 &bull; Ability to remain calm and solution-oriented under pressure.
 
 
 &bull; Flexibility to work shifts, weekends, and public holidays.
 
 
 &bull; Fluency in English, both written and spoken. Additional languages are a plus.
 
 
 
 
 
 If you are a hospitality professional with a passion for luxury service, team leadership, and creating unforgettable guest experiences, we invite you to apply.
 
</div>

Assistant Front Office Manager

NEATLY HOMES PROPERTY CARE LLC

Job Title: Driver &amp; Operations AssistantLocation: Dubai, UAERole OverviewWe are seeking a reliable and professional Driver &amp; Operations Assistant to support our luxury property care services. This role combines safe and efficient driving with operational and client-facing responsibilities. The ideal candidate is well-presented, communicates confidently, and is eager to grow within the company while contributing to exceptional guest and client experiences.Key Responsibilities<ul><li>Driving &amp; Logistics</li><li>Safely transport staff, equipment, and supplies to various properties across Dubai and other emirates.</li><li>Maintain vehicle cleanliness and ensure regular servicing.</li><li>Assist with loading/unloading tools, amenities, and inventory.</li><li>Operations Support</li><li>Assist operations team in setting up properties for client check-ins and guest stays.</li><li>Support housekeeping and property care teams with on-site requirements.</li><li>Handle urgent errands and operational tasks as assigned by the Operations Manager.</li><li>Client &amp; Guest Interaction</li><li>Greet clients and guests professionally and provide a welcoming experience.</li><li>Communicate service updates, handle basic guest requests, and escalate special requirements when needed.</li><li>Offer concierge-style assistance, including local recommendations and property-related support.</li><li>Growth &amp; Development</li><li>Quickly learn company procedures and service standards.</li><li>Adapt to luxury property care requirements and maintain a high level of attention to detail.</li><li>Demonstrate willingness to take on more responsibilities and grow within the role.</li></ul>Requirements<ul><li>Valid UAE Driving License with proven driving experience.</li><li>Good spoken English and professional communication skills.</li><li>Presentable, reliable, and able to represent the brand in luxury environments.</li><li>Fast learner with a positive attitude and strong work ethic.</li><li>Previous experience in hospitality, concierge, or property services is an advantage.</li></ul>Benefits<ul><li>Visa and health insurance provided.</li><li>Training on luxury property care and concierge services.</li><li>Career growth opportunities within the operations and guest services team.</li></ul>Working Hours8am-6pm, 6 days a weekJob Type: Full-timePay: AED3,000.00 per month

Driver & Operations Assistant

Hilton

<div>Guest Relations Agent at Waldorf Astoria Dubai International Financial Centre
A Personal Concierge at Waldorf Astoria Dubai International Financial Centre, engages with our Guests and VIP Guests throughout the entire hospitality experience. From pre-arrival to post-departure, the Personal Concierge serves as point of contact for our Guests and creates an unforgettable Guest experience. 
 
What will I be doing?
As a Personal Concierge at Waldorf Astoria Dubai International Financial Centre, you will be part of the Front Office Team which is the main connection between the Guests, the hotel, and the various hotel departments. A Personal Concierge truly influences the first impressions of our Waldorf Guests and VIP Guests and therefore, is responsible for performing the following tasks to the highest standards:
<ul><li>Check the Guest arrival reports in advance for True Waldorf Service Guests and VIP Guests and coordinate with the Housekeeping team on room allocations.</li>
<li>Contact Guests through pre-arrival email process and pre-arrival phone calls to welcome the Guests and ascertain their needs and special arrangements, as well as their arrival time.</li>
<li>Be responsible for special room assignments and suite occupancies.</li>
<li>Welcome and fulfill the check-in process of True Waldorf Service Guests and VIP Guests, including escorting Guests to their rooms and explaining.</li>
<li>the room amenities and facilities.</li>
<li>Ensure all assigned rooms meet the highest standards and include all requested amenities before Guest arrival.</li>
<li>Manage the Guest Relations Desk in the hotel lobby.</li>
<li>Serve as the main point of contact for True Waldorf Service Guests and VIP Guests and ensure hotel departments are fully briefed on their requirements.</li>
<li>Maintain the inventory of Guest amenities.</li>
<li>Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events.</li>
</ul>What are we looking for?
A Personal Concierge at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should posses the following skills and characteristics:
<ul><li>Previous experience in similar role.</li>
<li>Calm, efficient and organized with great attention to detail.</li>
<li>Excellent personal presentation and communication skills.</li>
<li>A passion for delivering exceptional levels of Guest service.</li>
<li>Ability to multi-task while maintaining a positive attitude when working with Guests.</li>
<li>Computer literate and able to navigate through the property management systems.</li>
<li>Professional manner with an emphasis on hospitality and guest service.</li>
<li>Proven ability to listen and respond to demanding Guest needs.</li>
<li>Conflict resolution experience.</li>
<li>Cash handling experience.</li> 
</ul> 
What will it be like to work for Waldorf Astoria Hotels &amp; Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a singular experience. If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!</div>

Guest Relations Agent at Waldorf Astoria Dubai International Financial Centre

MOVENPICK

<div>Company Description 
&quot;Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;
We are Heartists&reg;
&ldquo;Heartist&reg;&rdquo; describes both our culture and who we are. Everything we do comes from the heart, and we&rsquo;re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!
 We believe that the world is more welcoming when we&rsquo;re connected. So that we see what we have in common, instead of what sets us apart.
Life in Movenpick
The Place to Savour Life- We believe true hospitality is about turning small gestures into heartwarming moments.
We enable our guests to Savour the flavor of life, balancing small indulgence with what&rsquo;s good for them- and good for the world. 
Job Description 
The Role<ul><li>
To take time and get to know the guests, and to be committed to service excellence.</li><li>
To show presence in the Hotel Lobby and provide service that is sincere, warm and enthusiastic, ensuring the guests&rsquo; satisfaction.</li><li>
Work closely with Front Office, Housekeeping and Food and Beverage regarding guest needs and special requests</li><li>
Take opportunities to delight the guests.</li></ul>
Key Deliverables and Responsibilities:
Planning &amp; Organizing:<ul><li>
Awareness of local activities and recreation options</li><li>
Be fully aware of the daily information and activities both in the hotel and locally.</li><li>
Check Hotel status including occupancy, functions, groups, VIPs.</li><li>
Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li><li>
Is aware of the daily activities and has product knowledge of all the hotel facilities.</li></ul>
Operations:<ul><li>
Follow the grooming standards at all times</li><li>
Attend training classes as per schedule</li><li>
Show fullest cooperation and respect within the team and other departments</li><li>
Perform as per OSM Standards and in line with the Company&rsquo;s Values and Core Behaviours</li><li>
Check equipment and report issues to IT or Engineering</li><li>
Handle guest complaints and report to manager</li><li>
Show fullest cooperation and respect within the team and other departments.</li><li>
Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage.</li><li>
Ensure that all luggage are covered with a baggage claim tag.</li><li>
Parking of guests and visitors vehicles in the designated hotel parking area.</li><li>
Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li><li>
Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>
Report any unusual occurrences or requests to the Concierge desk.</li><li>
Responsible for the efficient, clean, safe and hygienic maintenance of the Concierge Desk area.</li><li>
Responsible for lobby paging services under the supervision of Concierge.</li><li>
Practices suggestive selling and able to familiarize guests to hotel facilities.</li><li>
Co-ordinates with Front Office to ensure that payment of guest folios is protected at all times, vis-&agrave;-vis scanty baggage procedure &amp; release of guest bags on departure.</li><li>
Escorts guests to their rooms. For the first time guests, explain hotel facilities. In the room explain room facilities such as (how lights &amp; TV function, safe, AC, fire exit, etc.)</li><li>
Ensure luggage is placed for guest to unpack.</li><li>
Ensures that all guests are greeted on arrival &amp; departure of the hotel and escorting each individual to the right direction.</li><li>
Provide friendly and courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>
At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.</li><li>
Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently and courteously.</li><li>
Ensures prompt &amp; efficient message, newspapers, parcels &amp; package deliveries to guests, as per hotel policy.</li><li>
Arrange all guest transportation requests including Limousine service, Shuttle Bus and car rental with coordination with our rent a car agent available in the hotel.</li><li>
To have a complete understanding of and to adhere to M&ouml;venpick Hotels &amp; Resorts policy relating to Fire, Hygiene, Health and Safety.</li></ul>
DRIVER RESPONSIBILITIES:<ul><li>
Each guest is picked up in a clean and well maintained car.</li><li>
Make sure you know where the guest wishes to go</li><li>
Make sure you know the quickest way how to get there, if you are not sure of the way, ask or change drivers, we cannot take a guest tot the wrong place.</li><li>
Cleanliness and professionalism must be demonstrated at all time</li><li>
Respect the road signs and speed limits</li><li>
Ask guest if he / she wishes to have the radio, CD or AC on, switch it of if the guest requests it</li><li>
Assist the guests to load luggage in to the car trunk and assist to remove when guests is getting out of the car</li><li>
Avoid communicating to much to the guest, gage very quickly if the guest is in a chatty mode or not, if yes engage in pleasant conversation about Dubai or world topics, sports, don&rsquo;t engage in controversial topics such as politics.</li><li>
Don&rsquo;t gossip about the hotel, previous guests or competition</li><li>
Make sure the car is always full with petrol</li><li>
Uniform is to be spotlessly clean</li><li>
Make sure you have updated traffic info before you head of to pick up or drop of</li><li>
Report any faults of the car that you drive</li><li>
Work closely with Valet Parking and Limousine company</li><li>
Act as a F&amp;B ambassador and promotes outlets</li><li>
Avoid wearing any strong aftershave</li></ul>
Administration:<ul><li>
Handling telephone calls at the Concierge desk.</li><li>
File daily concierge desk report and documents systematically under the supervision of Concierge</li><li>
Maintains accurate records / documentation, as per operational and organizational requirements.</li></ul>
Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality:<ul><li>
Ensure proper care of all equipment and furniture entrusted for Heartists use.</li><li>
Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, black-out and evacuation.</li><li>
Knows the safety regulations and ensures their application &amp; ensures the safety of people and property in the hotel.</li><li>
Respects and ensures respect of the hotel's commitments to the &quot;Environment Charter&quot; of Sustainability program (saving energy, recycling, sorting waste etc).</li><li>
Understands and strictly adhere to the Rules &amp; Regulations established in the Heartists Handbook and the Hotel&rsquo;s policy on Fire, Hygiene, Health and Safety.</li><li>
Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.</li><li>
Does not disclose any financial information or any other information of the Accor Hotels.</li></ul> 

Qualifications 
Valid UAE Driver&rsquo;s License
Experience working as a Driver or a Bellman in a Hotel is preferable. 
Additional Information 
Strong interpersonal and problem solving abilities 
Fluency in English, additional languages are a plus</div>

BELLMAN CUM DRIVER

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