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Starling Talent Care Services

<div><h2 class="jobSectionHeader">Job Title: Concierge Team Leader / Concierge Resident Manager</h2>

Company Name: Starling Talent Care Services LLC 
Location: Dubai, UAE 
Employment Type: Full-time 
Salary: AED 2,000 per month 
Visa: Visa provided<h3 class="jobSectionHeader"> 
Job Summary</h3>

Starling Talent Care Services LLC is looking for a responsible and service-driven Concierge Team Leader / Concierge Resident Manager to oversee daily concierge operations and ensure smooth service delivery at residential or mixed-use properties. The role requires hands-on leadership, strong coordination skills, and a commitment to high customer satisfaction.<h3 class="jobSectionHeader"> 
Key Responsibilities</h3>
<ul>
<li>Supervise daily concierge operations and on-site staff
</li>
<li>Lead and guide concierge team members during shifts
</li>
<li>Act as the main point of contact for residents and management
</li>
<li>Handle escalated service requests and resident concerns
</li>
<li>Maintain duty rosters, attendance, and basic reports
</li>
<li>Ensure staff follow company policies and service standards
</li>
<li>Support training and onboarding of new team members
</li>
<li>Maintain professional conduct and appearance at all times</li></ul> 
<h3 class="jobSectionHeader">
Requirements Qualifications</h3>
<ul>
<li>Minimum 2 years of experience in concierge or customer service
</li>
<li>Prior leadership or supervisory experience preferred
</li>
<li>Strong communication and interpersonal skills
</li>
<li>Ability to multitask and solve problems efficiently
</li>
<li>Basic computer skills (MS Office, email)
</li>
<li>Flexible to work shifts if required</li></ul> 
<h3 class="jobSectionHeader">
Benefits</h3>
<ul>
<li>Salary: AED 2,000 per month
</li>
<li>Visa provided
</li>
<li>Stable employment
</li>
<li>Supportive work environment</li></ul></div>

Concierge Team Leader / Concierge Resident Manager

Blaura Wellness and Fitness Center LLC

Position OverviewBlaura is seeking a proactive, organized, and service-oriented Concierge &amp; Events Experience Coordinator to manage personalized guest experiences across travel, tourism, and on-site events. This role is ideal for someone who enjoys planning memorable experiences&mdash;from kids&rsquo; birthday parties and baby showers to staycation retreats and curated tourist activities&mdash;while offering seamless concierge support for members and guests.The role requires exceptional communication, attention to detail, and the ability to manage multiple requests while delivering premium, hospitality-grade service.Key ResponsibilitiesConcierge &amp; Guest Support<ul><li>Assist guests with daily inquiries, reservations, and personalized requests.</li><li>Arrange transportation, travel itineraries, dining reservations, and activity bookings.</li><li>Act as the main point of contact for members, ensuring smooth, luxury-level service.</li><li>Provide tourist guidance, experience recommendations, and curated city itineraries.</li></ul>Event Planning &amp; Coordination<ul><li>Plan, organize, and manage events such as:</li><li>Kids&rsquo; birthday parties</li><li>Baby showers</li><li>Family gatherings</li><li>Wellness or corporate retreats</li><li>Staycation and holiday-themed experiences</li><li>Coordinate vendors, d&eacute;cor, entertainment, catering, and logistics.</li><li>Prepare event schedules, checklists, and guest experience plans.</li><li>Ensure flawless event execution from setup to closing.</li></ul>Travel &amp; Tourism Coordination<ul><li>Manage bookings for staycations, resort stays, day trips, and special packages.</li><li>Collaborate with travel partners, hotels, and experience providers to secure the best options for clients.</li><li>Create customized itineraries based on client preferences, age groups, and special occasions.</li><li>Track reservations, invoices, and confirmations.</li></ul>Administration &amp; Operations<ul><li>Maintain organized guest and event documentation.</li><li>Manage budgets for events and activities.</li><li>Ensure high standards of safety, service, and hospitality during all experiences.</li><li>Work closely with the management team to support operational needs.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree preferred (Hospitality, Tourism, Events Management, or related field).</li><li>Minimum 2&ndash;4 years of experience in concierge, hospitality, events coordination, or tourism services.</li><li>Strong knowledge of UAE tourism hotspots, hotels, family-friendly activities, and travel services.</li><li>Excellent communication and client-facing skills.</li><li>Highly organized, creative, and detail-oriented.</li><li>Ability to manage multiple events and requests simultaneously.</li><li>Proficient in MS Office / Google Workspace.</li><li>Vendor management experience (decorators, entertainment, hotels, photographers, etc.).</li><li>Customer-focused with a friendly and professional demeanor.</li></ul>Personal Attributes<ul><li>Warm, welcoming, and customer-first mindset.</li><li>Creative thinker with strong problem-solving skills.</li><li>Calm under pressure and adaptable to last-minute changes.</li><li>Energetic, positive, and passionate about hospitality and events.</li><li>Reliable, punctual, and responsible.</li></ul>Compensation &amp; Work Environment<ul><li>Competitive salary as per UAE labor law.</li><li>Dynamic, supportive, and guest-centric work culture.</li><li>Opportunities to plan unique, memorable events and curated travel experiences.</li><li>Growth potential within hospitality and events operations.</li></ul>Job Type: Full-time

Concierge & Events Experience Coordinator (Female Only)

Jumeirah

Guest Services Executive - Concierge - Jumeirah Beach Hotel Join to apply for the Guest Services Executive - Concierge - Jumeirah Beach Hotel role at Jumeirah About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world's most discerning travellers. About Jumeirah Beach Hotel Jumeirah Beach Hotel is Jumeirah's founding property, characterised by its wave-like design, set along one of Dubai's most exclusive shorelines. Since its opening in 1997, the resort has become a leading global tourist and family destination. The resort offers a wide range of leisure, wellness, and children's facilities, complemented by a diverse selection of award-winning dining experiences. About the Job An exciting opportunity has arisen for a Guest Services Executive - Concierge to join Jumeirah Beach Hotel. The main duties and responsibilities of this role include: <ul> <li>Manage and fulfil special guest requests, such as dining reservations, transportation arrangements, and bespoke local experiences, ensuring personalized service.</li> <li>Address guest inquiries promptly and professionally, providing expert recommendations on hotel services, events, and local attractions.</li> <li>Assist with the coordination of guest events or special occasions, ensuring all arrangements meet guest expectations.</li> <li>Build and maintain strong relationships with repeat guests and VIPs, offering thoughtful touches and personalized service to enhance loyalty.</li> <li>Collaborate with other hotel departments to ensure all guest requests are executed efficiently and seamlessly.</li> </ul> About You The ideal candidate for this position will have the following experience and qualifications: <ul> <li>Diploma in Hospitality Management, Business Administration or any related field.</li> <li>1 - 2 years of relevant experience in customer service or front desk roles within the hospitality industry</li> <li>Experience working in a multi-cultural environment</li> <li>Strong communication and interpersonal skills</li> <li>Software competencies - Microsoft Office programs</li> <li>Proficiency in English</li> </ul> About the Benefits At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development. <ul> <li>Supportive and inclusive work environment</li> <li>Access to Learning & Development programs and clear career pathways</li> <li>Opportunities for internal mobility within our global network</li> <li>Colleague discounts on food, beverage, and hotel stays worldwide</li> <li>Company-provided shared accommodation</li> <li>Comprehensive healthcare and life insurance coverage</li> <li>Paid annual leave and flight from your home country</li> <li>Performance-based incentives tailored to your role</li> <li>Competitive tax-free salary paid in UAE Dirhams (AED)</li> </ul> Seniority level <ul> <li>Not Applicable</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul> Referrals increase your chances of interviewing at Jumeirah by 2x. Get notified about new Concierge jobs in Dubai, Dubai, United Arab Emirates.

Guest Services Executive - Concierge - Jumeirah Beach Hotel

DELANO

Summary
The Concierge is responsible for providing personalized, high-quality service to guests by assisting with a variety of requests, from booking reservations and transportation to providing recommendations for local attractions. This role ensures that each guest has a seamless and memorable stay by offering expert advice, arranging services, and attending to guest needs promptly.
Responsibilities
<ul>
 <li>Greet guests upon arrival and proactively offer assistance with any inquiries or special requests.</li>
 <li>Provide detailed information about the hotel s amenities, services, and policies.</li>
 <li>Respond to guest inquiries in person, over the phone, or via email, ensuring prompt and professional communication.</li>
 <li>Anticipate guest needs and tailor services to individual preferences, including room upgrades, dining reservations, and special occasions.</li>
 <li>Arrange transportation services, including taxis, private cars, and airport transfers.</li>
 <li>Provide personalized recommendations for local restaurants, attractions, entertainment, shopping, and activities.</li>
 <li>Make and confirm reservations for guests at restaurants, events, tours, and other local activities.</li>
 <li>Coordinate bookings for hotel amenities such as spa treatments, tours, or exclusive hotel experiences.</li>
 <li>Ensure guests are kept informed about reservation details and any changes or updates.</li>
 <li>Handle any issues or complaints guests may have, addressing concerns promptly and efficiently to ensure guest satisfaction.</li>
 <li>Offer solutions and alternatives for any requests or situations that may arise during a guest s stay.</li>
 <li>Coordinate with various hotel departments and external vendors to ensure all event details are executed seamlessly.</li>
 <li>Maintain an organized and efficient concierge desk or area, ensuring that all tools, brochures, and materials are up to date and accessible for guest use.</li>
 <li>Stay informed about hotel promotions, seasonal offerings, and new local attractions to provide the best advice to guests.</li>
 <li>Build rapport with guests, remembering their preferences and providing a personalized experience to encourage repeat visits.</li>
 <li>Maintain relationships with local service providers, vendors, and attractions to secure exclusive guest benefits and discounts.</li>
 <li>Keep current on local events, festivals, shows, and activities that guests may be interested in.</li>
 <li>Stay informed about the hotel s policies, services, and offerings to ensure accurate and helpful information is shared with guests.</li>
 <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property</li>
</ul>

Concierge

Shangri-La Group

<div>
 
 Find Your Shangri-La in Shangri-La
 
 
 
 Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai&rsquo;s glittering skyline, every visit becomes an unforgettable experience .
 
 
 
 About The Role
 
 
 
 As a
 
 Front Office Receptionist
 
 , you will be responsible for delivering exceptional guest services within Front Office areas in a friendly and courteous manner. You will perform all duties efficiently, professionally, and with the highest standards of hospitality always.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Be well versed with the daily arrival and the type of arrival guests, e.g., return guest, Shangri-La Circle, VIP.
 </li>
 <li>
 Register all guests with required details and ensure all amenities are in room prior to guest arrival.
 </li>
 <li>
 Coordinate with the Bell desk and Concierge to assist guest with luggage upon check-in and checkout.
 </li>
 <li>
 Check-in/check-out guests as per Shangri-La standards and procedures.
 </li>
 <li>
 Greeting and welcoming guests as soon as they arrive at the reception.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 Have proven work experience as a Receptionist, Front Office Representative, or similar role in a luxury hotel or a 5* hotel environment
 </li>
 <li>
 Strong communication skills, both written and verbal, with fluency in English (and local language).
 </li>
 <li>
 Is proficient in Microsoft Office Suite and fully understands room operations
 </li>
 <li>
 Must be detail-focused and guest-oriented
 </li>
 <li>
 Enjoy problem solving with a can-do attitude
 </li>
 <li>
 Has strong interpersonal skills, solid written and verbal communication skills
 </li>
 <li>
 Takes pride in being a hotelier and enjoys interacting with people
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 A workplace that values your passion and supports self-realization and personal growth.
 </li>
 <li>
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 </li>
 <li>
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 </li>
 <li>
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
 
 </li>
 </ul>
 We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
 
 We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
</div>

Front Office Receptionist

Bab Al Shams Desert Resort

<div></div><div><div>Assistant Manager, Concierge 
(18533)</div> 
<div></div>
<div>Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.</div>
<div>Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai&rsquo;s endless dunes and rich culture.</div> 
<div></div>
<div>
About The Role</div>
<div>
Ensures that the level of service that is delivered to guest upon arrival and departure is in a safe and professional manner, aiming to exceed guest expectations as they are the first and last impression of the hotel. To ensure that all guests are given a friendly, courteous, informative and efficient service, on airport / chauffer and shuttle service transfers, ensuring that standards are maintained to achieve maximum guest satisfaction.</div>
<div>
Key Duties and Responsibilities</div>
<ul><li>To ensure that all Concierge employees adhere to the section&rsquo;s Standard Operating Procedures</li></ul>
at all times 
<ul><li>To respond orally to positive or negative feedback received directly from guests or via comment.</li></ul>
cards/feedback systems and to develop strategies to address potential service shortfalls. 
<ul><li>To be aware of local market competition, to monitor trends within the industry and make suggestions how these could be implemented in our resort.</li><li>To always lead all Concierge employees by example and to create a challenging and fun environment for all staff to work in</li><li>To be innovative, suggesting new ideas and investigating new ways of doing things or new services for our guests</li><li>To handle guest complaints, comments, problems/requests and other incidents in a professional &amp; efficient manner, to document all complaints and incidents properly and to ensure that the (Assistant) Front Office Manager and other HoDs and Managers are fully informed about complaints/issues concerning their areas of responsibility.</li><li>To ensure that all Concierge employees work in a safe manner, that work related accidents, sick leave and staff turnover are kept to a minimum within the department and that all hotel policies and laws &amp; regulations of the UAE are always adhered to by all staff members.</li><li>To be fully aware of the hotel&rsquo;s credit policy and to make sure that all Concierge employees on duty is, too, and are always adhering to all aspects of the credit policy.</li><li>To be fully aware of all hotel policies, procedures and government rules &amp; regulations and to</li></ul>
Always maintain good relations with the police and other local authorities. 
<ul><li>Covers the Concierge Desk as required and carries out duties of Concierge Desk staff.</li><li>Ensures that staff reports punctually for work as per their schedule.</li><li>Ensures that the staff report for duty in the correct as well as neat and tidy uniform.</li><li>Maintains accurate administrative records of all documents.</li><li>Organizes the safekeeping of guest luggage and regularly checks the storeroom.</li><li>Co-ordinates daily departmental briefings.</li><li>To make sure that all Concierge employees on duty are always fully aware of all activities taking place in the hotel, the city and the region, so that guests consistently receive up-to-date and correct information.</li><li>To maintain effective key control and to liaise with the Security Department in all matters concerning guestroom security.</li><li>To ensure that all Concierge employees on duty are fully familiar with the hotel and conversant.</li></ul>
with all hotel services and the opening &amp; closing times of all outlets 
<ul><li>To ensure that all Concierge employees are anticipating our guests&rsquo; and visitors&rsquo; needs.</li></ul>
whenever possible and act pro-actively to provide them with the best possible hotel experience. 
<ul><li>To ensure that the Porte-coch&egrave;re/driveways outside the hotel entrances are always kept clean and free of obstacles</li><li>Ensures that all departmental / Cross Trainings are recorded as per the required guidelines, set by the company.</li><li>Prepares work schedules for Concierge staff to ensure optimum coverage within the department at all times.</li><li>Ensures that staff working hours are recorded accurately and in accordance with the hotel policies and procedures.</li><li>Ensures details of staff vacation, lieu time and worked public holidays are recorded in accordance with hotel policies and procedures.</li><li>Assists in the recruitment of staff for the Concierge department.</li><li>Carries out regular appraisals for all Concierge staff.</li><li>Regularly spot-checks the cleanliness of the hotel vehicles in absence of the Assistant Manager Transportation.</li><li>Ensures that the &lsquo;Miscellaneous Charge Voucher&rsquo; for transportation charges is accurately inventoried for the purpose of night auditing.</li><li>Oversees and ascertains that all vouchers of outside companies used at the Concierge Desk are correctly filled out and all necessary details entered for proper processing by the hotel Accounts Department.</li><li>Ensures proper handling of cash received from guests/front desks for purchasing items on guests&rsquo; behalf (e.g. Airline ticket, novelty items, etc.).</li><li>Trains the colleagues to participate in the &ldquo;Concierge of the Year&rdquo; competition.</li><li>Coordinates daily activities with hotel management team on a daily basis.</li><li>Participates in monthly department meetings, keeping staff informed of all activities in the hotel, reinforcing Standards of Excellence and promotes a strong team atmosphere and culture.</li><li>Remains current in all updates with regards to new procedures and training.</li><li>Ensures staff is fully trained in emergency procedures.</li><li>To carry out shifts/tasks when required and to perform any other duties that may be assigned from time to time by the Management.</li><li>Supervises Concierge team to have smooth day to day operations.</li><li>Provides constant coaching, counseling and discipline to colleagues to ensure their capability to meet the needs of the customer and the organization.</li></ul>
<div>
Experience &amp; Educational Requirements</div>
<ul><li>Hotel Management bachelor&rsquo;s degree / Diploma or its equivalent.</li><li>3 years in similar position in a five-star hotel.</li><li>Computer competency requiring word-processing, spreadsheet and database software knowledge and experience.</li><li>Hotel property management systems such as Opera and understanding of sales systems such as Micros.</li><li>Professional presentation</li><li>Outstanding guest services skills</li><li>Sophisticated verbal &amp; written communication skills</li><li>Strong interpersonal and problem-solving abilities.</li><li>Highly responsible &amp; reliable</li><li>Ability to work well under pressure in a fast-paced environment.</li><li>Ability to work cohesively as part of a team.</li><li>Ability to focus attention on guest needs, always remaining calm and courteous.</li><li>Interpersonal ability</li><li>Attention to detail.</li><li>Customer service oriented</li><li>Teamwork</li><li>Professionalism</li></ul> 
<div></div>
<div>Join a team that is warm,caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Assistant Manager, Concierge

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25176878
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Bvlgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates, 72223VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.
 
 
 Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels &amp; Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Residences Concierge Coordinator

Explore 78+ Concierge receptionist in Dubai this December. Find roles across top companies and apply now to boost your career.