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consultant training of service sector

INTERNATIONAL ORGANIZATION FOR MIGRATION

<div>Introduction
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. 
 
 
<div>IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration 
</div><div></div> 
Project Context and Scope
<div><ul><li>Pakistan faces long-standing and complex challenges related to irregular migration, Trafficking in Persons (TIP), and Smuggling of Migrants (SOM). These issues are driven by a multitude of interrelated factors, including socio-economic disparity, limited livelihood opportunities, porous borders, natural disasters, and increasing unemployment, particularly among youth in migration-prone areas such as Punjab. As a result, Pakistan continues to serve as both a source and transit country, with significant irregular outflows to the Gulf, Europe, and other regional destinations via high-risk migration routes.
In response, the Government of Pakistan (GoP) has undertaken significant efforts to address these challenges. Notably, in 2018, dedicated laws on TIP and SOM were enacted, followed by the launch of the National Action Plan (NAP) 2021&ndash;2025, which provides a strategic framework anchored on five core pillars: Prevent, Protect, Pursue, Prosecute and Partnership.
The project activities include two TIP Coordination Committee workshops and six service delivery sector trainings to strengthen institutional coordination and enhance survivor-centered responses aligned with national frameworks and IOM standards.
Objectives
</li></ul><ul><li>To design and deliver two TIP Coordination Committee workshops to strengthen coordination, oversight, and referral mechanisms under the TIP and SOM framework.
</li></ul><ul><li>To design and deliver six service delivery sector trainings on:
<ul><li>Child Protection (two trainings) covering but not limited to:
<ul><li>Definition and indicators of child trafficking and child victims of smuggling
</li><li>Developmental, psychological, and social considerations for children
</li><li>Best Interest Assessment (BIA)
</li><li>Child-friendly interviewing techniques
</li><li>Trauma responses in children
</li><li>Child safeguarding and risk mitigation
</li><li>National CP referral pathways and coordination
</li><li>Documentation and ethical case handling for minors
</li></ul></li><li>Victim interviewing techniques and Return Counseling based on IOM's Return Counseling Toolkit (two trainings)
<ul><li>Trauma-informed interviewing (stages, techniques, do/no-harm
</li><li>Creating a safe and private interviewing environment
</li><li>Active listening, empathy, and trust-building
</li><li>Managing emotional distress and crisis response
</li><li>Voluntary, informed decision-making principles
</li><li>Step-by-step guidance from IOM's Return Counseling Toolkit
</li><li>Risk assessment and safety planning
</li><li>Interview documentation standards
</li><li>Ethical challenges and case simulations
</li></ul></li><li>Case Management Approaches based on IOM's Case Management Guidelines (two trainings)
</li></ul></li></ul></div><ul><li><div>Case management cycle (intake assessment planning implementation follow-up closure)
</div></li><li>Survivor-centered, gender-responsive, and child-sensitive approaches
</li><li>Confidentiality, data protection, and secure record-keeping
</li><li>Identifying and prioritizing needs
</li><li>Coordination with service providers
</li><li>Referral pathways and interagency linkages
</li><li>Follow-up mechanisms and sustainability
</li><li>Case documentation and reporting
</li><li>Practical case simulations using real-world scenarios
<ul><li>To enhance institutional capacities to apply survivor-centered, gender-responsive, and child-sensitive approaches in TIP and SOM response.
</li></ul></li></ul>Scope of Work
<div><ul><li>TIP Coordination Committee Workshops (2 Workshops &ndash; 2 Days Each)
</li></ul></div>The consultant will:
<ul><li>Design and deliver two 2-day workshops for TIP Coordination Committees.
</li><li>Strengthen understanding of:
<ul><li>Roles and responsibilities of committee members
</li><li>Referral pathways and SOP implementation
</li><li>Inter-agency coordination mechanisms
</li><li>Case tracking and follow-up procedures
</li></ul></li><li>Facilitate structured discussions to identify coordination gaps and propose practical solutions.
</li><li>Align discussions with the National Action Plan (2021&ndash;2025) and existing legal frameworks.
</li></ul><div><ul><li>Service Delivery Sector Trainings (6 Trainings &ndash; 2 Days Each)
</li></ul></div>The consultant will design and deliver six 2-day trainings, structured as follows:
<ul><li>Child Protection (two trainings &ndash; 2 days each)
</li><li>Victim interviewing techniques and Return Counselling based on IOM's Return Counseling Toolkit (two trainings &ndash; 2 days each)
</li><li>Case Management Approaches based on IOM's Case Management Guidelines (two trainings &ndash; 2 days each)
</li></ul>Each training will include:
<ul><li>Survivor-centered approaches
</li><li>Do No Harm principles
</li><li>Gender-responsive and child-safeguarding standards
</li><li>Practical application exercises
</li><li>Case-based simulations
</li></ul>The consultant shall use IOM&rsquo;s official toolkits and guidelines as referenced in the project document. 
<div></div> 
<div>Organizational Department / Unit to which the Consultant is contributing 
</div><div></div>The consultant will be contributing to the project &ndash; &ldquo;PX-0629 - Strengthening response to combat trafficking in persons and smuggling of migrants in Pakistan&rdquo;. The project is managed by Migration Management Department of United Nations &ndash; Internation Organization for Migration Pakistan.</div>
 <div><div>RESPONSIBILITIES 
Tasks to be performed under this contract 
</div><div>Deliverable 1: The first deliverable of this assignment would be to prepare the inception report detailing the methodology to be adopted for the training, timelines and detailed workplan. The deliverable shall be completed within one month of the signing of the contract. 30% of the contract value will be paid to the consultant upon completion of the first deliverable.
Key Activities
<ul><li>Detailed workplan for two TIP Coordination Committee workshops and six service delivery sector trainings (Child Protection &times;2, Victim Interviewing &amp; Return Counselling &times;2, Case Management Approaches &times;2).&ndash; Finalized training methodology, agendas, tools, and session flow for each module.&ndash; Coordination plan for engaging relevant government departments and CSOs for participant nominations.
</li><li>Develop detailed training modules for:
<ul><li>Two TIP Coordination Committee workshops
<ul><li>Two Child Protection trainings
<ul><li>Two Victim interviewing techniques and Return Counselling trainings
</li><li>Two Case Management Approaches trainings
</li></ul></li></ul></li></ul></li><li>Prepare:
<ul><li>Participant manuals for all trainings
<ul><li>Presentation materials
<ul><li>Practical exercises and case studies
</li><li>Pre- and post-training assessment tools
</li></ul></li></ul></li></ul>Deliverable 2: The second deliverable of this assignment would be to deliver 8 trainings as per the schedule mentioned below. The second deliverable shall be completed within 7-8 months of the signing of the contract. 40% of the contract value will be paid upon completion of the second deliverable.
Key Activities
<ul><li>Completion of all training sessions: 2 TIP Coordination Committee workshops (2 days each)&ndash; 6 service delivery sector trainings (2 days each)
</li><li>Submission of full training packages (presentations, exercises, facilitator guides, participant manuals).
</li><li>Submission of all pre-/post-training assessment tools and raw data.
</li><li>Short summary note with participant attendance and feedback.
</li></ul>Deliverable 3: The third deliverable of this assignment would be to submit a comprehensive final report covering all the trainings and associated activities undertaken to complete the trainings. 30% of the contract value will be paid upon completion of this deliverable.
Key Activities
<ul><li>Submission and approval of the Final Report covering all trainings.
</li><li>Analysis of pre-/post-test results and knowledge gains.
</li><li>Summary of key findings, challenges, and recommendations.
</li><li>Final participant database (sex-disaggregated).
</li><li>Submission of any case studies, documentation, or supplementary resources. 
</li></ul></li></ul></div><div></div><div>Performance indicators for the evaluation of results
</div><div><ul><li>Development of training module and other training material.
</li><li>Deliver two TIP Coordination committee meeting and six service sector trainings.
</li><li>Pre and Post training evaluation. At least 85% report improvement in understanding and knowledge.
</li><li>Final Report</li></ul></div></div>
 <div>QUALIFICATIONS 
Required Qualifications and Experience 
<ul><li>At least 5 years of experience in capacity-building and training delivery related to trafficking in persons, smuggling of migrants, protection, or migration management.
</li><li>Demonstrated experience in delivering trainings based on:
</li><li>IOM&rsquo;s Return Counseling Toolkit
</li><li>IOM&rsquo;s Case Management Guidelines
</li><li>Experience working with government coordination mechanisms.
</li><li>Strong knowledge of Pakistan&rsquo;s TIP and SOM legal frameworks.
</li><li>Proven ability to produce quality training materials and analytical reports.
</li><li>Demonstrated gender sensitivity and cultural awareness and an ability to integrate these perspectives into content development.
</li><li>Strong facilitation, curriculum design, and report-writing skills.
</li><li>Experience working with UN agencies, international NGOs, or national stakeholders in Pakistan.
</li><li>Ability to deliver content in both English and Urdu.
</li></ul>Languages
For this consultancy, fluency in English and Urdu are required.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM&rsquo;s competency framework can be found at this link . Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these five values:
<ul><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.
</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.
</li></ul>Core Competencies &ndash; behavioural indicators
<ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.
</li><li>Accountability : Takes ownership for achieving the Organization&rsquo;s priorities and assumes responsibility for own actions and delegated work.
</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
</li></ul>Notes
IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application.
No late applications will be accepted. Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies</div>

Consultant - Training of Service Sector

IOM - UN Migration

<div>
 
 Job Description
 
 
 
 
 Introduction
 
 
 
 Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
 
 
 IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration
 
 
 
 Project Context and Scope
 
 
 
 <ul>
 <li>
 Pakistan faces long-standing and complex challenges related to irregular migration, Trafficking in Persons (TIP), and Smuggling of Migrants (SOM). These issues are driven by a multitude of interrelated factors, including socio-economic disparity, limited livelihood opportunities, porous borders, natural disasters, and increasing unemployment, particularly among youth in migration-prone areas such as Punjab. As a result, Pakistan continues to serve as both a source and transit country, with significant irregular outflows to the Gulf, Europe, and other regional destinations via high-risk migration routes.
 
 
 </li>
 </ul>
 In response, the Government of Pakistan (GoP) has undertaken significant efforts to address these challenges. Notably, in 2018, dedicated laws on TIP and SOM were enacted, followed by the launch of the National Action Plan (NAP) 2021&ndash;2025, which provides a strategic framework anchored on five core pillars: Prevent, Protect, Pursue, Prosecute and Partnership.
 
 
 The project activities include two TIP Coordination Committee workshops and six service delivery sector trainings to strengthen institutional coordination and enhance survivor-centered responses aligned with national frameworks and IOM standards.
 
 
 
 Objectives
 
 
 
 <ul>
 <li>
 To design and deliver two TIP Coordination Committee workshops to strengthen coordination, oversight, and referral mechanisms under the TIP and SOM framework.
 </li>
 <li>
 To design and deliver six service delivery sector trainings on:
 </li>
 <li>
 Child Protection (two trainings) covering but not limited to:
 </li>
 <ul>
 <li>
 Definition and indicators of child trafficking and child victims of smuggling
 </li>
 <li>
 Developmental, psychological, and social considerations for children
 </li>
 <li>
 Best Interest Assessment (BIA)
 </li>
 <li>
 Child-friendly interviewing techniques
 </li>
 <li>
 Trauma responses in children
 </li>
 <li>
 Child safeguarding and risk mitigation
 </li>
 <li>
 National CP referral pathways and coordination
 </li>
 <li>
 Documentation and ethical case handling for minors
 </li>
 </ul>
 <li>
 Victim interviewing techniques and Return Counseling based on IOM's Return Counseling Toolkit (two trainings)
 </li>
 <ul>
 <li>
 Trauma-informed interviewing (stages, techniques, do/no-harm
 </li>
 <li>
 Creating a safe and private interviewing environment
 </li>
 <li>
 Active listening, empathy, and trust-building
 </li>
 <li>
 Managing emotional distress and crisis response
 </li>
 <li>
 Voluntary, informed decision-making principles
 </li>
 <li>
 Step-by-step guidance from IOM's Return Counseling Toolkit
 </li>
 <li>
 Risk assessment and safety planning
 </li>
 <li>
 Interview documentation standards
 </li>
 <li>
 Ethical challenges and case simulations
 </li>
 </ul>
 <li>
 Case Management Approaches based on IOM's Case Management Guidelines (two trainings)
 </li>
 <li>
 Case management cycle (intake &rarr; assessment &rarr; planning &rarr; implementation &rarr; follow-up &rarr; closure)
 </li>
 <li>
 Survivor-centered, gender-responsive, and child-sensitive approaches
 </li>
 <li>
 Confidentiality, data protection, and secure record-keeping
 </li>
 <li>
 Identifying and prioritizing needs
 </li>
 <li>
 Coordination with service providers
 </li>
 <li>
 Referral pathways and interagency linkages
 </li>
 <li>
 Follow-up mechanisms and sustainability
 </li>
 <li>
 Case documentation and reporting
 </li>
 <li>
 Practical case simulations using real-world scenarios
 </li>
 <ul>
 <li>
 To enhance institutional capacities to apply survivor-centered, gender-responsive, and child-sensitive approaches in TIP and SOM response.
 
 </li>
 </ul>
 </ul>
 
 Scope of Work
 
 
 
 <ul>
 <li>
 TIP Coordination Committee Workshops (2 Workshops &ndash; 2 Days Each)
 
 
 </li>
 </ul>
 
 The Consultant Will
 
 
 
 <ul>
 <li>
 Design and deliver two 2-day workshops for TIP Coordination Committees.
 </li>
 <li>
 Strengthen understanding of:
 </li>
 <ul>
 <li>
 Roles and responsibilities of committee members
 </li>
 <li>
 Referral pathways and SOP implementation
 </li>
 <li>
 Inter-agency coordination mechanisms
 </li>
 <li>
 Case tracking and follow-up procedures
 </li>
 </ul>
 <li>
 Facilitate structured discussions to identify coordination gaps and propose practical solutions.
 </li>
 <li>
 Align discussions with the National Action Plan (2021&ndash;2025) and existing legal frameworks.
 </li>
 <li>
 Service Delivery Sector Trainings (6 Trainings &ndash; 2 Days Each)
 
 </li>
 </ul>
 The consultant will design and deliver six 2-day trainings, structured as follows:
 
 
 <ul>
 <li>
 Child Protection (two trainings &ndash; 2 days each)
 </li>
 <li>
 Victim interviewing techniques and Return Counselling based on IOM's Return Counseling Toolkit (two trainings &ndash; 2 days each)
 </li>
 <li>
 Case Management Approaches based on IOM's Case Management Guidelines (two trainings &ndash; 2 days each)
 
 
 </li>
 </ul>
 
 Each Training Will Include
 
 
 
 <ul>
 <li>
 Survivor-centered approaches
 </li>
 <li>
 Do No Harm principles
 </li>
 <li>
 Gender-responsive and child-safeguarding standards
 </li>
 <li>
 Practical application exercises
 </li>
 <li>
 Case-based simulations
 
 
 </li>
 </ul>
 The consultant shall use IOM&rsquo;s official toolkits and guidelines as referenced in the project document.
 
 
 
 Organizational Department / Unit to which the Consultant is contributing
 
 
 
 The consultant will be contributing to the project &ndash; &ldquo;PX-0629 - Strengthening response to combat trafficking in persons and smuggling of migrants in Pakistan&rdquo;. The project is managed by Migration Management Department of United Nations &ndash; Internation Organization for Migration Pakistan.
 
 
 
 Responsibilities
 
 
 
 
 Tasks to be performed under this contract
 
 
 
 
 Deliverable 1:
 
 The first deliverable of this assignment would be to prepare the inception report detailing the methodology to be adopted for the training, timelines and detailed workplan. The deliverable shall be completed within one month of the signing of the contract. 30% of the contract value will be paid to the consultant upon completion of the first deliverable.
 
 
 
 Key Activities
 
 
 
 <ul>
 <li>
 Detailed workplan for two TIP Coordination Committee workshops and six service delivery sector trainings (Child Protection &times;2, Victim Interviewing &amp; Return Counselling &times;2, Case Management Approaches &times;2).&ndash; Finalized training methodology, agendas, tools, and session flow for each module.&ndash; Coordination plan for engaging relevant government departments and CSOs for participant nominations.
 </li>
 <li>
 Develop detailed training modules for:
 </li>
 <ul>
 <li>
 Two TIP Coordination Committee workshops
 </li>
 <ul>
 <li>
 Two Child Protection trainings
 </li>
 <ul>
 <li>
 Two Victim interviewing techniques and Return Counselling trainings
 </li>
 <li>
 Two Case Management Approaches trainings
 </li>
 </ul>
 </ul>
 </ul>
 <li>
 Prepare:
 </li>
 <ul>
 <li>
 Participant manuals for all trainings
 </li>
 <ul>
 <li>
 Presentation materials
 </li>
 <ul>
 <li>
 Practical exercises and case studies
 </li>
 <li>
 Pre- and post-training assessment tools
 
 </li>
 </ul>
 </ul>
 </ul>
 </ul>
 
 Deliverable 2:
 
 The second deliverable of this assignment would be to deliver 8 trainings as per the schedule mentioned below. The second deliverable shall be completed within 7-8 months of the signing of the contract. 40% of the contract value will be paid upon completion of the second deliverable.
 
 
 
 Key Activities
 
 
 
 <ul>
 <li>
 Completion of all training sessions: 2 TIP Coordination Committee workshops (2 days each)&ndash; 6 service delivery sector trainings (2 days each)
 </li>
 <li>
 Submission of full training packages (presentations, exercises, facilitator guides, participant manuals).
 </li>
 <li>
 Submission of all pre-/post-training assessment tools and raw data.
 </li>
 <li>
 Short summary note with participant attendance and feedback.
 
 
 </li>
 </ul>
 
 Deliverable 3:
 
 The third deliverable of this assignment would be to submit a comprehensive final report covering all the trainings and associated activities undertaken to complete the trainings. 30% of the contract value will be paid upon completion of this deliverable.
 
 
 
 Key Activities
 
 
 
 <ul>
 <li>
 Submission and approval of the Final Report covering all trainings.
 </li>
 <li>
 Analysis of pre-/post-test results and knowledge gains.
 </li>
 <li>
 Summary of key findings, challenges, and recommendations.
 </li>
 <li>
 Final participant database (sex-disaggregated).
 </li>
 <li>
 Submission of any case studies, documentation, or supplementary resources.
 
 
 </li>
 </ul>
 
 Performance indicators for the evaluation of results
 
 
 
 <ul>
 <li>
 Development of training module and other training material.
 </li>
 <li>
 Deliver two TIP Coordination committee meeting and six service sector trainings.
 </li>
 <li>
 Pre and Post training evaluation. At least 85% report improvement in understanding and knowledge.
 </li>
 <li>
 Final Report
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Qualifications and Experience
 
 
 
 <ul>
 <li>
 At least 5 years of experience in capacity-building and training delivery related to trafficking in persons, smuggling of migrants, protection, or migration management.
 </li>
 <li>
 Demonstrated experience in delivering trainings based on:
 </li>
 <li>
 IOM&rsquo;s Return Counseling Toolkit
 </li>
 <li>
 IOM&rsquo;s Case Management Guidelines
 </li>
 <li>
 Experience working with government coordination mechanisms.
 </li>
 <li>
 Strong knowledge of Pakistan&rsquo;s TIP and SOM legal frameworks.
 </li>
 <li>
 Proven ability to produce quality training materials and analytical reports.
 </li>
 <li>
 Demonstrated gender sensitivity and cultural awareness and an ability to integrate these perspectives into content development.
 </li>
 <li>
 Strong facilitation, curriculum design, and report-writing skills.
 </li>
 <li>
 Experience working with UN agencies, international NGOs, or national stakeholders in Pakistan.
 </li>
 <li>
 Ability to deliver content in both English and Urdu.
 
 
 </li>
 </ul>
 
 Languages
 
 
 
 For this consultancy, fluency in English and Urdu are required.
 
 
 Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
 
 
 
 Required Competencies
 
 
 
 IOM&rsquo;s competency framework can be found at this link . Competencies will be assessed during the selection process.
 
 
 
 Values
 
 - all IOM staff members must abide by and demonstrate these five values:
 
 
 <ul>
 <li>
 Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
 </li>
 <li>
 Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
 </li>
 <li>
 Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
 </li>
 <li>
 Courage: Demonstrates willingness to take a stand on issues of importance.
 </li>
 <li>
 Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
 
 
 </li>
 </ul>
 
 Core Competencies
 
 &ndash; behavioural indicators
 
 
 <ul>
 <li>
 Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
 </li>
 <li>
 Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
 </li>
 <li>
 Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
 </li>
 <li>
 Accountability: Takes ownership for achieving the Organization&rsquo;s priorities and assumes responsibility for own actions and delegated work.
 </li>
 <li>
 Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
 
 
 </li>
 </ul>
 
 Notes
 
 
 
 IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
 
 
 Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
 
 
 Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
 
 
 IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
 
 
 IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
 
 
 IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application.
 
 
 No late applications will be accepted. Only shortlisted candidates will be contacted.
 
 
 For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
</div>

Do it Right Pakistan

One World Immigration Law Consultant (OWILC) is seeking a dynamic and results-driven Female Business Development Officer to drive growth, build client relationships, and expand the company&rsquo;s presence in the immigration and study abroad consultancy sector. The ideal candidate will be responsible for generating leads, converting prospects into clients, and maintaining strong relationships to ensure long-term business success.Key Responsibilities:<ul><li>Identify and develop new business opportunities through various channels (digital platforms, referrals, events, and direct outreach)</li><li>Build and maintain strong relationships with potential and existing clients</li><li>Conduct consultations to understand client needs and recommend suitable immigration or study abroad solutions</li><li>Achieve monthly and quarterly sales targets set by management</li><li>Coordinate with the marketing team to execute lead generation campaigns</li><li>Maintain accurate records of client interactions in CRM systems</li><li>Prepare and deliver presentations to prospective clients</li><li>Stay updated on immigration policies, visa processes, and market trends</li><li>Represent the company at seminars, expos, and promotional events</li><li>Provide after-sales support to ensure client satisfaction and retention</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field</li><li>1 year of experience in business development, sales, or client dealing (preferably in immigration or education consultancy)</li><li>Strong communication and interpersonal skills</li><li>Excellent negotiation and persuasion abilities</li><li>Target-driven with a proven ability to meet or exceed sales goals</li><li>Proficiency in MS Office and CRM tools</li><li>Professional appearance and strong presentation skills</li></ul>Preferred Skills:<ul><li>Experience in study abroad or immigration consultancy</li><li>Knowledge of visa processes for countries such as Canada, UK, USA, and Australia</li><li>Ability to work independently and as part of a team</li><li>Strong networking and relationship-building skills</li></ul>What We Offer:<ul><li>Competitive salary + attractive commission structure</li><li>Career growth opportunities within a fast-growing organization</li><li>Professional and supportive work environment</li><li>Training and development programs</li></ul>Pay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

Business Development Officer

TimesCourseFinder

Times Consultant Pvt. Ltd. | Multiple Cities Across PakistanTimes Consultant, Pakistan&rsquo;s No.1 Study Abroad &amp; IELTS Network, is expanding its national advisory team. With 22+ years of industry leadership, 40+ company-owned branches nationwide, and partnerships across 50+ countries, we have built one of the most established global education networks in the region.As the proud founders of TimesCourseFinder, the world&rsquo;s largest international course search portal, we integrate real-time academic data with hands-on advisory expertise, enabling students and counsellors to make structured, evidence-based university decisions.We are not hiring for routine desk roles. We are building long-term professionals within a structured, performance-driven organization.Role Description:<ul><li>Conduct engaging IELTS and PTE training sessions aligned with official test formats and standards.</li><li>Develop personalized lesson plans catering to students&rsquo; learning levels and objectives.</li><li>Track students&rsquo; progress through practice tests and offer actionable guidance for improvement.</li><li>Share effective strategies, tips, and techniques to maximize test performance.</li><li>Stay updated on changes in IELTS and PTE test formats, evaluation methods, and best practices.</li><li>Create a positive, interactive learning environment that motivates and inspires students.</li><li>Provide mentorship and ongoing support to help students reach their language goals.</li></ul>Why Join the Industry Leader?<ul><li>Brand of the Year Award &ndash; Education Category</li><li>British Council Top Contributor Award &ndash; IELTS</li><li>Navitas Outstanding Global Business Partner Award (UK, USA &amp; Canada)</li><li>Founder of the World&rsquo;s Largest International Course Search Portal</li></ul>What We Offer<ul><li>Competitive fixed salary</li><li>Monthly, quarterly &amp; annual performance bonuses</li><li>Structured training in international admissions &amp; visa advisory</li><li>Clear career progression pathway</li><li>Access to proprietary advisory tools (TimesCourseFinder)</li><li>Stability within an established national network</li></ul>Who Should Apply<ul><li>Bachelor&rsquo;s degree in any discipline (minimum 16 years of education).</li><li>Excellent command of the English language, both spoken and written.</li><li>Strong communication, presentation, and interpersonal skills.</li><li>Ability to work independently and collaboratively within a team.</li><li>Familiarity with IELTS &amp; PTE exam formats and scoring is preferred.</li><li>Prior teaching or training experience is an advantage but not required.</li></ul>Leadership experience (student societies, internships, entrepreneurial initiatives) will be considered an advantage.Build your career with Pakistan&rsquo;s most recognized global education network.Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

IELTS Trainer

Times Consultant

Times Consultant Pvt. Ltd. | Multiple Cities Across PakistanTimes Consultant, Pakistan&rsquo;s No.1 Study Abroad &amp; IELTS Network, is expanding its national advisory team. With 22+ years of industry leadership, 40+ company-owned branches nationwide, and partnerships across 50+ countries, we have built one of the most established global education networks in the region.As the proud founders of TimesCourseFinder, the world&rsquo;s largest international course search portal, we integrate real-time academic data with hands-on advisory expertise, enabling students and counsellors to make structured, evidence-based university decisions.We are not hiring for routine desk roles. We are building long-term professionals within a structured, performance-driven organization.Role Description:<ul><li>Conduct engaging IELTS and PTE training sessions aligned with official test formats and standards.</li><li>Develop personalized lesson plans catering to students&rsquo; learning levels and objectives.</li><li>Track students&rsquo; progress through practice tests and offer actionable guidance for improvement.</li><li>Share effective strategies, tips, and techniques to maximize test performance.</li><li>Stay updated on changes in IELTS and PTE test formats, evaluation methods, and best practices.</li><li>Create a positive, interactive learning environment that motivates and inspires students.</li><li>Provide mentorship and ongoing support to help students reach their language goals.</li></ul>Why Join the Industry Leader?<ul><li>Brand of the Year Award &ndash; Education Category</li><li>British Council Top Contributor Award &ndash; IELTS</li><li>Navitas Outstanding Global Business Partner Award (UK, USA &amp; Canada)</li><li>Founder of the World&rsquo;s Largest International Course Search Portal</li></ul>What We Offer<ul><li>Competitive fixed salary</li><li>Monthly, quarterly &amp; annual performance bonuses</li><li>Structured training in international admissions &amp; visa advisory</li><li>Clear career progression pathway</li><li>Access to proprietary advisory tools (TimesCourseFinder)</li><li>Stability within an established national network</li></ul>Who Should Apply<ul><li>Bachelor&rsquo;s degree in any discipline (minimum 16 years of education).</li><li>Excellent command of the English language, both spoken and written.</li><li>Strong communication, presentation, and interpersonal skills.</li><li>Ability to work independently and collaboratively within a team.</li><li>Familiarity with IELTS &amp; PTE exam formats and scoring is preferred.</li><li>Prior teaching or training experience is an advantage but not required.</li></ul>Leadership experience (student societies, internships, entrepreneurial initiatives) will be considered an advantage.Build your career with Pakistan&rsquo;s most recognized global education network.Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

IELTS & PTE Instructor

Fly Jinnah

<div>
 
 Job Purpose
 
 
 
 To support the effective delivery of inflight catering services by ensuring consistent quality, cost control, regulatory compliance, and service excellence across the network.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Provides support in implementing and monitoring inflight catering standards, policies, and procedures to ensure consistent service quality and regulatory compliance across all stations.
 </li>
 <li>
 Conduct routine and ad-hoc inspections of catering services, products, equipment, and packaging to ensure compliance with quality, hygiene, and safety standards.
 </li>
 <li>
 Monitor and evaluate inflight catering performance through cabin crew feedback/ reports, and audits; identify gaps and recommend corrective actions.
 </li>
 <li>
 Collaborate with Cabin Crew, Flight Operations, Engineering, and external service providers to resolve catering, equipment, and service-related issues efficiently.
 </li>
 <li>
 Review and analyze catering uplift, stock levels, duty-free sales, and consumption patterns to ensure optimal stock control, cost efficiency, and revenue alignment.
 </li>
 <li>
 Ensure effective control of onboard equipment and catering inventory, including periodic checks to identify shortages, damages, or discrepancies.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 <ul>
 <li>
 Support initiatives aimed at enhancing passenger experience, improving onboard product quality, and optimizing service delivery without compromising cost or quality.
 </li>
 <li>
 Conduct quality checks on inflight food and beverage offerings and coordinate with caterers to address non-compliance, service gaps, or recurring issues.
 </li>
 <li>
 Participate in cross-functional meetings to support service improvements, new initiatives, and operational enhancements related to inflight services.
 </li>
 <li>
 Ensure compliance with SLAs, internal procedures, and audit requirements; review invoices, sales reports, and customer feedback to identify discrepancies or improvement opportunities.
 </li>
 <li>
 Prepare accurate reports and performance updates for management, highlighting trends, risks, and recommendations for service enhancement.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Diploma/Higher Secondary Certificate is acceptable for this role if combined with the necessary function-related experience; a bachelor&rsquo;s degree in Travel/ Tourism/ Hotel/ Management or any related stream is preferred.
 </li>
 <li>
 Sound knowledge of inflight catering operations, food safety, hygiene standards, and service quality requirements.
 </li>
 <li>
 Strong analytical and organizational skills to manage catering controls, inventory, and cost efficiency.
 </li>
 <li>
 Ability to conduct quality checks, audits, and compliance reviews to ensure adherence to standards and procedures.
 </li>
 <li>
 Effective communication and coordination skills to work with cabin crew, caterers, and internal stakeholders.
 </li>
 <li>
 Good problem-solving skills with a customer-focused mindset and attention to detail.
 </li>
 <li>
 Proficiency in basic reporting tools and systems relevant to catering operations.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 2 years&rsquo; experience in a similar capacity in an Airline/ Hospitality Sector or any related service industry with practical knowledge of food handling standards, hygiene, catering accounting, supervisory and administrative skills.
 </li>
 </ul>
</div>

Catering Officer - Islamabad

HR Ways

Hiring for UK Sales Manager - Onsite Islamabad﻿﻿About the company: ﻿Top leading UK legal professional Service provider.Role DescriptionWe are hiring a Sales Team Manager to lead our high-ticket sales operations for the UK Legal Sector. This role is for a powerhouse closer and leader who will manage &quot;Hot Leads&quot;generated through our UK marketing campaigns. You will be the primary voice of our UK Law Firm partners, responsible for managing inbound inquiries (Calls/SMS/Emails) and converting them into clients. This role requires a sophisticated UK Accent, a deep understanding of the British legal/business landscape, and the ability to lead a growing sales team.Responsibilities:-High-Ticket Closing: Manage and close hot inbound leads (Calls, SMS, and Web forms) with a high conversion rate. -Team Leadership: Oversee daily sales operations, set targets, and ensure the team maintains elite standards of UK professional etiquette. -CRM &amp; Lead Management: Manage the sales pipeline and all client communications using GoHighLevel (GHL). -UK Standard Communication: Maintain a polished, professional UK Accent and tone, ensuring a seamless experience for UK-based prospects. -Strategic Reporting: Monitor closing ratios, lead response times, and pipeline health to report directly to UK stakeholders. -Process Optimization: Refine sales scripts and workflows to improve the efficiency of the inbound sales funnel.﻿Requirements: ﻿﻿Accent &amp; Fluency: Must possess a natural or highly polished UK accent.. Proven UK Experience: Extensive experience working directly with UK-based companies or clients. Legal Sector Knowledge: Direct experience working with UK Law Firms, Solicitors, or Regulated Professional Services is highly preferred. ﻿ ﻿Other Details:-﻿Full-time (Mon-Fri - 1pm-10pm) UK based working hours ﻿-Experience: 5+ year ﻿-Education: Bachelors/Masters in Sales/Marketing ﻿-Salary: Market Competitive ﻿+ Commission + Benefits ﻿-Location: Onsite IslamabadWork Location: In person

International Sales | Afternoon Shift

Explore 196+ Consultant training of service sector in Islamabad Pakistan this April. Find roles across top companies and apply now to boost your career.

196 consultant training of service sector jobs In Islamabad Pakistan

Consultant - Training of Service Sector

Consultant - Training of Service Sector

Business Development Officer

IELTS Trainer

IELTS & PTE Instructor

Catering Officer - Islamabad

International Sales | Afternoon Shift