sales coordinator

action crew / customer service representative Jobs in Kuwait

call center agent

call center agent -female

call center coordinator - shifa lite & events (female) Jobs in Kuwait

contact center agent

Zain

<div>About the Role 
Zain Kuwait is actively recruiting for a Contact Center Agent. You will serve as the first point of contact between Zain and our loyal customers, and you will be assisting them in a professional manner that will reflect our Zain values and mission.
Your responsibilities will include but not be limited to:<ul><li>
Handling a high volume of inbound calls and greeting customers in a courteous and professional manner.</li><li>
Assessing and evaluating customer concerns and resolving their problems in an efficient and timely manner.</li><li>
Providing product and service information to customers.</li><li>
Promote Zain's products and services by understanding customer needs and interests and providing them with the right offers that match those.</li><li>
Troubleshoot service equipment issues.</li><li>
Adhere to, and fulfill, individual and team performance metrics.</li></ul>
What We Need From You 
To be considered for the position, you will need to meet with all of the below requirements:<ul><li>
High School / 1 Year Diploma &amp;amp; Above.</li><li>
0-3 years' experience in a related field.</li></ul>
Skills:<ul><li>
Excellent Communication Skills (Speaking and Listening).</li><li>
Excellent Problem-Solving Skills.</li><li>
High Drive for Achievement.</li><li>
Strong Knowledge of MS Office.</li><li>
Preferably Bilingual.</li></ul><ul><li>
Ability to work under pressure.</li></ul></div>

Contact Center Agent

Chicland

KLINIK Medical Center, a leader healthcare provider in Kuwait, is actively seeking for an experienced Female Call Center Agent to join our customer service team.<ul><li>Manage inbound and outbound calls in a timely manner</li><li>Follow communication &ldquo;scripts&rdquo; when handling different topics</li><li>Identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Seize opportunities to upsell products when they arise</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li><li>Meet personal/team qualitative and quantitative targets</li><li>Presentable, Female Arabic speaker, visa 18 transferrable actually resident in Kuwait.</li></ul>Good system usage skills. Familiarity with medical terminology. MS Office (Word, Excel, Outlook). Expertise in written and spoken English and Arabic.KLINIK Medical Center offers a competitive salary and benefits package, including:* Professional development opportunities.* A dynamic and supportive work environment.If you have a good looking and experienced Female Call Center Agent seeking a challenging and rewarding opportunity to make a real difference in the lives of patients, we encourage you to apply. Please submit your resume and cover letter to: w.dridi@klinik.com.kw.Join KLINIK Medical Center and be a part of a team dedicated to providing exceptional care and transforming the healthcare experience in Kuwait.Job Type: Full-timePay: KD300.000 - KD450.000 per month

Call Center Agent -Female

Kuwaiti Food Delivery Company

Hiwe are looking for a bilingual Call center agent for our electronics division.The candidates must have good communication skills in Arabic and English.Candiates knowing only one language will not be entertained.Salary range from 250 to 275 per month.Job Type: PermanentPay: KD200.000 - KD250.000 per monthWork Location: In person

Call center Agent

Confidential

Job DescriptionWe are looking for reliable people to join our payment team to process payments on our platform. This is an online commission-based job. As an Agent Partner, you will act as a payment agent. You will receive requests to top up users’ balances. You will receive brief training and clear guidelines to ensure smooth, secure, and accurate transactions. Key responsibilities:·      Assist customers with deposit and withdrawal transactions.·      Follow standard procedures with accuracy and confidentiality.·      Provide a welcoming and professional customer experience Qualifications·      Individuals with good communication skills·      Responsible, detail-oriented, and trustworthy·      Previous experience in finance or customer service is an advantage, but it is not required as we provide you with training and a supportive work environment.·   Any nationality can apply. What we are offering Flexible work &amp; Unlimited profits (the more you work, the more you earn)

Bank Transfer Agent

Mashkor

Company DescriptionMashkor is a hyper-local app based in Kuwait, offering convenient assistance for buying and picking up anything across the city. We aim to be the most reliable partner for completing outdoor errands, allowing our customers to save time and focus on what truly matters. By managing everyday tasks, Mashkor ensures that users can prioritize spending time with their loved ones.Role DescriptionThis is a full-time on-site role for a Customer Care Agent,The Customer Care Agent will assist customers by providing prompt and efficient support and addressing inquiries or issues. Core responsibilities include ensuring customer satisfaction, offering high-quality customer service, and effectively communicating with clients. This role involves building strong relationships with customers and resolving their concerns professionally and empathetically.Qualifications<ul><li>Strong Interpersonal Skills to build relationships and understand customer needs</li><li>Experience in Customer Support, Customer Satisfaction, and maintaining high service levels</li><li>Effective Communication skills for articulating ideas and addressing customer concerns</li><li>Proficiency in Customer Service, ensuring a positive customer experience</li><li>Problem-solving abilities with a customer-focused mindset</li><li>Proficiency in using customer service technology and tools</li><li>Fluency in English and Arabic</li><li>To apply: Eyad@Mashkor.com</li></ul>Industry<ul><li>Transportation, Logistics, Supply Chain and Storage</li></ul>Employment Type Full-timPay: KD300.000 - KD400.000 per monthWork Location: In person

Customer care agent-Arab only

International Turnkey Systems - ITS

<div>
 
 For a
 
 well-known Islamic Bank in Kuwait
 
 , we are hiring an AI Penetration Tester to join VMPT team and lead hands-on security testing for LLM/GenAI, ML, and AI-enabled applications (chatbots, RAG, AI agents, model APIs, and AI-assisted business workflows). The role blends traditional penetration testing + secure code review + vulnerability assessment with AI red teaming focused on modern AI risks such as prompt injection and insecure output handling as documented by OWASP&rsquo;s Top 10 for LLM Applications.
 
 
 Candidate is expected to have experience in assessing
 
 Python-based AI development and Azure AI / Azure OpenAI / Microsoft Foundry-hosted model endpoints
 
 .
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 AI / LLM penetration Testing &amp; Red Teaming
 
 
 <ul>
 <li>
 Plan and execute AI penetration tests for LLM/GenAI and ML solutions across the bank (AI apps, AI gateways, model endpoints, orchestration layers, RAG pipelines, plugins/tools).
 </li>
 <li>
 Design test cases aligned to OWASP Top 10 for LLM Applications (e.g., prompt injection, insecure output handling, sensitive info disclosure, supply-chain risks).
 </li>
 <li>
 Perform adversarial testing using threat-informed techniques and references such as MITRE ATLAS (adversary tactics/techniques for AI systems).
 </li>
 <li>
 Validate security of agentic workflows (tool invocation, function calling, permissions, memory, connectors) and verify least privilege + authorization boundaries.
 </li>
 </ul>
 
 
 Automation &amp; Tooling
 
 
 <ul>
 <li>
 Build Python-based test harnesses for repeatable AI security testing (fuzzing prompts, jailbreak suites, regression tests, evaluation scoring).
 </li>
 <li>
 Use and extend PyRIT (Python Risk Identification Tool) or equivalent frameworks to probe for jailbreaks/harms and automate adversarial scanning.
 </li>
 <li>
 Where applicable, leverage Microsoft Foundry capabilities such as the AI Red Teaming Agent (preview) that integrates PyRIT red teaming features.
 </li>
 </ul>
 
 
 Secure code review &amp; AppSec
 
 
 <ul>
 <li>
 Conduct secure code review (particularly Python) for AI application layers: prompt templates, RAG retrieval logic, output post-processing, input validation, secrets handling, authZ checks, and logging.
 </li>
 <li>
 Identify and help fix design flaws enabling data leakage, prompt manipulation, unsafe tool usage, or insecure output flows.
 </li>
 </ul>
 
 
 Traditional PT
 
 
 <ul>
 <li>
 Perform web/API/cloud penetration testing for AI-enabled applications (auth, session, API abuse, SSRF, injection, misconfigurations, secrets).
 </li>
 <li>
 Run vulnerability assessments, triage findings, define severity, and validate remediation (re-test).
 </li>
 </ul>
 
 
 
 
 
 Education and Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, Cybersecurity, Software Engineering, or related discipline.
 </li>
 <li>
 3&ndash;7 years in penetration testing / application security / red teaming.
 </li>
 <li>
 Demonstrated experience testing LLM/GenAI systems (prompt injection, jailbreaks, data exfiltration patterns, agent/tool abuse).
 </li>
 <li>
 Strong hands-on Python for security automation and test harness development.
 </li>
 <li>
 Practical experience with Azure security concepts (identity, networking, secrets, logging) and exposure to Azure AI / Azure OpenAI / Foundry style deployments.
 </li>
 <li>
 Strong report writing, clear communication, ability to work with developers on remediation.
 </li>
 </ul>
 
 
 A Must Certificates (at least one)
 
 
 <ul>
 <li>
 OffSec OSCP / OSCP+
 </li>
 <li>
 GIAC GPEN
 </li>
 <li>
 Microsoft Certified: Azure Security Engineer Associate (AZ-500)
 </li>
 <li>
 ISC2 CCSP
 </li>
 </ul>
 
 
 Strongly Preferred
 
 
 <ul>
 <li>
 OffSec OSWE (advanced web exploitation / white-box testing)
 </li>
 <li>
 Burp Suite Certified Practitioner (BSCP)
 </li>
 <li>
 Microsoft Certified: Azure AI Engineer Associate (AI-102) (helps align with Azure AI implementation patterns).
 </li>
 </ul>
 
 
 Tools &amp; Technologies Skills
 
 
 <ul>
 <li>
 Python, Git, CI/CD integration
 </li>
 <li>
 Burp Suite, common PT toolchains (Kali, scanners, API tooling)
 </li>
 <li>
 Azure security controls (identity, key management, logging/monitoring)
 </li>
 <li>
 AI red teaming tooling (e.g., PyRIT / Foundry scans)
 </li>
 </ul>
 
 
</div>

AI Penetration Testing Specialist

<div>About the Role 
The Business Excellence Specialist will report to the Business Excellence Manager and play a key role in driving operational excellence across the organization. This role is responsible for enhancing business performance through process optimization, governance frameworks, and the implementation of international best practices. The ideal candidate will act as a change agent, partnering with cross-functional teams to embed a culture of continuous improvement, ensure compliance with global standards, and elevate organizational efficiency, quality, and customer experience. 
Responsibilities:<ul><li>
Lead and support end-to-end process management initiatives, including process mapping, redesign, and optimization to enhance efficiency and effectiveness.</li><li>
Drive continuous improvement programs using structured methodologies identifying gaps, root causes, and sustainable solutions.</li><li>
Manage and coordinate internal and external audits, ensuring timely closure of findings and alignment with regulatory and certification requirements.</li><li>
Support the development, implementation, and maintenance of ISO and other international certifications, ensuring ongoing compliance and readiness.</li><li>
Establish and monitor performance frameworks and KPIs, providing insights and recommendations to senior stakeholders.</li><li>
Partner with business units to ensure standardization and governance of processes, policies, and procedures across the organization.</li><li>
Lead or support cross-functional projects related to transformation, operational excellence, and digital/process innovation.</li><li>
Conduct benchmarking and best practice analysis to identify opportunities for innovation, cost optimization, and service improvement.</li><li>
Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li><li>
Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including systemdeficiencies),takeadvantageofOH&amp;SopportunitiesandaddressesOH&amp;Smanagementsystem nonconformities associated with its activities</li></ul>
What We Need From You 
Skills:<ul><li>
Strong analytical mindset with the ability to translate data into actionable insights.</li><li>
Demonstrated experience in process improvement, quality management, or business transformation roles.</li><li>
Solid understanding of audit practices, compliance frameworks, and international standards (e.g., ISO).</li><li>
Excellent stakeholder management and communication skills, with the ability to influence at different organizational levels.</li><li>
Strong project management capabilities, with the ability to manage multiple initiatives simultaneously.</li><li>
High level of attention to detail combined with strategic thinking.</li><li>
Proficiency in tools such as Microsoft Office (advanced Excel preferred) and process mapping or project management tools.</li><li>
Certifications such as ISO Lead Auditor and/or PMP are highly desirable.</li></ul> 
Education Level/ Major:
Bachelor's degree in Business Administration, Industrial Engineering, Management, Information Systems, or a related field.
Years Of Experience:
Minimum 5+ years of relevant experience in business excellence, process improvement, or operational strategy roles.</div>

Business Excellence

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