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contact center specialist

Howmuch

<div>
 
 Overview
 
 
 
 Howmuch Pvt Limited is seeking a Call Center Sales Specialist for its Retail and Restaurant Management and POS Solutions, Howmuch and Foodnerd.
 
 
 
 Major Duties &amp; Responsibilities
 
 
 
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 Locate or propose potential business deals by contacting potential partners; discovering and exploring opportunities.
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 Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials.
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 Examining risks and potentials of potential engagements.
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 Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
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 Protects organization's value by keeping information confidential.
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 Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
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 Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
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 Adhering to company's policies, standards and procedures in the performance of job duties.
 
 
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 Qualifications
 
 
 
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 Undergraduate or Graduate degree in a related field.
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 Excellent prospecting, presentation, negotiation, and closing skills.
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 Background in Computer Sciences, and related field is essential.
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 High energy level with strong motivation for achieving and exceeding sales goals.
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 Ability to understand and navigate through complex political environments
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 Ability to work independently and as a team player
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 Ability to analyze financial data and prepare financial reports, statements, and projections.
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 Strong verbal and written communication skills are critical.
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 Experience/Knowledge of Hubspot CRM is a plus.
 
 
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 Key Benefits
 
 
 
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 Competitive commission structures that reward your work
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 Bonuses and Commissions
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 Accelerated learning and career growth!
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</div>

Call Center Sales Specialist

BLMS SMC PVT LTD

Job Overview:We're looking for a confident, driven Cold Calling Specialist to generate leads and set appointments for our medical billing services and accounting services. You'll be the first point of contact with medical practices, clinics, and healthcare providers, introducing them to solutions that simplify their revenue cycle and improve their bottom line.This role is all about strategic outreach, clear communication, and persistence. If you're comfortable making dozens of calls a day, know how to break the ice with busy professionals, and can stay organized while handling rejection like a pro, we want to hear from you.Responsibilities:<ul><li>Make outbound cold calls to medical practices and healthcare providers.</li><li>Pitch our medical billing services clearly and persuasively.</li><li>Identify decision-makers and qualify potential leads.</li><li>Schedule appointments or demos for the sales team.</li><li>Maintain detailed records of calls, contacts, and follow-ups using our CRM.</li><li>Meet or exceed daily/weekly calling and lead generation targets.</li><li>Stay informed on company offerings and industry basics to answer questions confidently.</li><li>Provide feedback on call scripts and outreach strategies.</li></ul>Qualification:<ul><li>1+ year of cold calling, telemarketing, or sales experience (preferably in healthcare or B2B).</li><li>Excellent verbal communication and active listening skills.</li><li>Comfortable working with targets and KPIs.</li><li>Basic knowledge of accounting services, medical billing or healthcare services is a plus.</li><li>Organized, persistent, and self-motivated.</li><li>Familiarity with CRM tools and call tracking software.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Cold Calling Specialist

Mindwhiz

Job description:Job Title: Cold Calling Specialist Location: DHA Phase 5, Lahore (On-site) Working Hours:<ul><li>Summer: 6:00 PM to 3:00 AM</li><li>Winter: 7:00 PM to 4:00 AM</li><li>Industry: IT Managed Services</li><li>Reports To: Business Development Manager</li></ul>Position Overview: We are seeking a results-driven and persuasive Cold Calling Specialist with exceptional communication and negotiation skills. The ideal candidate will have a minimum of 2 years of outbound calling experience, preferably with U.S.-based clients, and a strong track record in lead generation within fast-paced environments. Experience in the IT managed services sector (helpdesk, cybersecurity, networking) is a significant advantage. This role plays a key part in initiating client relationships and supporting the company&rsquo;s overall sales growth.Key Responsibilities<ul><li>Make high-volume outbound calls to potential U.S.-based clients daily.</li><li>Generate and qualify leads through structured scripts and customized outreach.</li><li>Clearly present company services and value propositions; handle objections confidently.</li><li>Book qualified appointments or demos for the sales team.</li><li>Keep detailed lead records and follow-up activity in CRM systems (e.g., HubSpot, Salesforce).</li><li>Collaborate with sales and marketing to refine outreach and targeting strategies.</li><li>Continuously monitor industry developments, client pain points, and competitive offerings.</li><li>Meet or exceed weekly performance goals and KPIs.</li></ul>Qualifications &amp; Skills<ul><li>At least 2 years of cold calling or outbound sales experience.</li><li>Experience working with U.S.-based clients is highly preferred.</li><li>Background in IT services (helpdesk, networking, cybersecurity) is a strong plus.</li><li>Fluent in English, with excellent communication (spoken and written) skills.</li><li>Confident negotiator with the ability to handle objections and close leads.</li><li>Goal-oriented, self-motivated, and capable of working independently or with a team.</li><li>Proficient in CRM tools such as HubSpot, Salesforce, or Sales Navigator.</li></ul>Benefits:<ul><li>Health Insurance</li><li>Fuel Allowance</li><li>Market-Competitive Salary</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Purelogics

As a Cold Calling Specialist, you will play a crucial role in generating new business opportunities by reaching out to potential clients. Your primary responsibility will be to engage prospects, introduce them to our services, and set up meetings with our sales team.KEY Responsibilities:<ul><li>Outbound Calling: Conduct cold calls to prospective clients, following a provided script or pitch.</li><li>Lead Qualification: Identify and qualify leads by understanding their needs and determining if they are a good fit for our services.</li><li>Relationship Building: Establish rapport with potential clients and maintain a positive and professional demeanor.</li><li>Data Management: Accurately document and update information about leads in the CRM system.</li><li>Appointment Setting: Schedule meetings or calls between potential clients and the sales team.</li><li>Feedback Loop: Provide feedback on the effectiveness of scripts and approaches to improve the cold calling process.</li></ul>Require Skills:<ul><li>Experience: Proven experience in cold calling, telemarketing, or a related sales role.</li><li>Communication Skills: Excellent verbal communication skills with a clear, professional, and persuasive speaking style.</li><li>Persistence: Ability to handle rejection and remain motivated to achieve targets.</li><li>Organizational Skills: Strong time management and organizational skills to manage call lists and follow-ups.</li><li>Tech-Savvy: Familiarity with CRM software and basic computer skills.</li><li>Customer-Centric: A friendly, approachable, and empathetic attitude towards prospects.</li><li>Business Development exp, Good Communication skills, Lead Generation, Excellent Written English skills</li><li>Candidate should take 80% marks in English test, Knowledge of the tech side is must.</li></ul>Qualifications:<ul><li>Experience in the software development industry or a tech-related field.</li><li>Knowledge of B2B sales processes.</li></ul>Experience:<ul><li>1 &ndash; 2 Years</li><li>Timings: 4 PM to 1 AM for male candidates,</li><li>2 PM to 11 PM for female candidates</li></ul>About Us:PureLogics is a full services technology company with having presence in the USA, UAE, and in Lahore. Over the past 18+ years, we have matured from a narrowly-focused five-person team to a well-established technology hub with around employees. We&rsquo;re CMMI Level 2 and ISO Certified company and highly acclaimed AWS consulting partners.The success of our business mainly lies in building a team of A-players, who work together and build together, and who crave perfection in everything they produce for our elite clients. We offer the opportunity to young and enthusiastic individuals that are eager to take on tough challenges under our mentorship toward a bright future.What are we offering?<ul><li>Health Insurance</li><li>Provident Fund</li><li>Annual Paid Leaves</li><li>Compensation Plans</li><li>Paid Certifications &amp; Training</li><li>Car Finance Program</li><li>Bike Finance Program</li><li>Child Education Program</li><li>Two Annual Trips</li><li>Stars Of the Month Rewards</li><li>Quarterly Meetups</li><li>Referral Bonuses</li><li>Birthday &amp; Eid Gifts</li></ul>Apply Now.Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthWork Location: In person

OOP Technologies

About the Role:We are looking for a highly motivated and results-driven Cold Calling Expert with 2 to 3 years of proven experience in the IT/software industry, particularly in selling SEO and Digital Marketing services. The ideal candidate will be responsible for initiating contact with potential clients, identifying business opportunities, and qualifying leads for our sales pipeline. This role plays a key part in driving our growth and expanding our market presence.Key Responsibilities:Make high-volume outbound cold calls targeting the IT sector.Promote and sell SEO and digital marketing services to potential clients.Maintain accurate records of calls and conversations.Stay updated with industry trends, products, and services to lead informed conversations.Required Skills &amp; Qualifications:2 to 3 years of cold calling experience in a software house or IT firm.Proven track record in selling SEO/Digital Marketing services.Strong understanding of technical products and digital services.Excellent communication, interpersonal, and persuasion skills.Ability to handle objections professionally and stay resilient under pressure.Self-motivated, target-driven, and capable of working independently.Bachelor&rsquo;s degree in Business, IT, Marketing, or a related field (preferred).Job Type: Full TimeTiming: 8pm-5amSalary: Market CompetitiveLocation: Iqbal Town, LahoreJob Type: Full-timeApplication Question(s):<ul><li>What is your current salary package and what salary package you're expecting.</li><li>How soon you can join us?</li><li>Are you comfortable with night shift?</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Cold Calling Expert – IT Sector

Afiniti

<div>
 
 
 About Afiniti
 
 
 
 Afiniti's vision is to lead the contact center industry by delivering innovative AI solutions that uniquely enhance customer lifetime value and operational efficiency, earning us the trust of leading consumer companies worldwide. Over the past 16 years, Afiniti&rsquo; patented technology has paired customers and contact center agents in real-time based on how well they are likely to interact, leading to better experiences across the entire customer journey. As our products evolve, it is our mission to retain and grow revenue by creating repeatable AI-driven solutions that transition from high-touch managed services to product-led growth.
 
 
 Afiniti operates throughout the world and has driven billions of dollars of precisely measurable AI value for our telecommunications, banking, insurance, healthcare, and travel customers.
 
 
 To learn more, visit www.afiniti.com.
 
 
 
 
 
 
 About the Role
 
 
 
 HR Compliance Specialist - Karachi, Lahore, Islamabad.
 
 
 Afiniti is seeking an HR professional with a strong compliance background to join our Compliance function. This is not an HR department role, instead, you will be embedded in the Compliance team, applying your HR Compliance knowledge to help strengthen and expand our Compliance Program. You will play a key role in executing core compliance activities, monitoring risk indicators, and supporting regulatory research and training deployment. This is an ideal opportunity for someone looking to build deep functional expertise in compliance within a high-growth, fast-moving AI company.
 
 
 
 
 
 
 Key Responsibilities
 
 
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 Support the roll-out of compliance policies, training programs, and code of conduct initiatives.
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 Conduct compliance risk assessments and maintain regulatory maps.
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 Collaborate with cross-functional stakeholders to track implementation of risk controls and mitigation strategies.
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 Assist in documenting standard operating procedures and organizing compliance repositories.
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 Monitor compliance platforms, tools, and case tracking systems.
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 Support internal investigations and reporting processes.
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 Minimum Qualifications
 
 
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 3+ years of experience in HR with direct involvement in compliance, legal, or corporate risk activities.
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 Familiarity with global compliance standards such as GDPR, anti-corruption, and whistleblower regulations.
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 Detail-oriented, with strong documentation and organizational skills.
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 Excellent communication and presentation abilities.
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 Proficient with Microsoft Office, especially Excel and PowerPoint.
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 Preferred Qualifications
 
 
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 Experience in a regulated, tech, or telecom environment.
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 Exposure to compliance tools/platforms (e.g., case management, policy tracking, risk registers).
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 Interest in legal tech, AI ethics, or global data privacy laws.
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 Multi-jurisdictional experience is a plus.
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 Location/Remote work statement
 
 
 
 This is a hybrid position with a minimum of 4 hours per day overlap with EST.
 
 
 
 
 
 
 We believe that richness in diversity is a huge asset for Afiniti. We value both the similarities and differences in everyone who is a part of the Afiniti team. We believe that this diversity builds a stronger organization and is in keeping with the core values of our company. Our policy, therefore, is to provide equal employment opportunities for all applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding or reproductive health decisions), gender identity or expression, national origin, age, marital status, ancestry, physical or mental disability, sexual orientation, personal appearance, genetic information, family responsibilities, matriculation, political affiliation, military or veteran status, or any other category protected under applicable federal, state or local law. This means that we comply with all applicable human rights and employment legislation, and we do not discriminate in any aspect of employment, including recruiting, hiring, compensation, promotions, reductions in force, or terminations.
 
 
</div>

Compliance Specialist - HR

Zones

<div>Description 
 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview:
As a Cloud Technical Specialist at Zones, you'll deliver exceptional service to our clients. You'll be the first point of contact for various customer engagements, providing comprehensive technical support for Microsoft 365 applications and Azure administration. This role requires strong communication skills and the ability to work flexible shifts. 
What you&rsquo;ll do as a Cloud Technical Specialist: 
Employees employed in the role of Cloud Technical Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions<ul><li>
Provide white-glove service to Zones clients, addressing Microsoft 365 and Azure-related issues.</li><li>
Serve as the initial contact for customer engagements, guiding them through account details and troubleshooting technical issues.</li><li>
Work on Azure administration tasks such as subscription management, VM management, authentication, VPN configuration, and network monitoring.</li><li>
Establish strong relationships with customers and colleagues, adapting to changing situations.</li><li>
Stay up-to-date with technological changes through training and support calls, handling issues related to various cloud platforms and technologies.</li><li>
Work independently and provide guidance to new team members.</li><li>
Troubleshoot and document incidents, identify root causes, and implement preventive measures.</li><li>
Ensure timely resolution of issues, adhering to SLAs.</li><li>
Act as a subject matter expert across supported areas and coordinate issue resolutions.</li></ul>
What you will bring to the team:<ul><li>
Bachelor&rsquo;s degree in Computer Science or any related field.</li><li>
Strong client-facing communication skills, including the ability to communicate with all levels of management.</li><li>
1 to 3 years of experience in Microsoft Office 365, Azure, Intune, Windows Active Directory, Azure AD, Windows Server, Windows OS, and PowerShell.</li><li>
Understanding of computer systems and mobile devices for troubleshooting.</li><li>
Experience with cloud and hybrid infrastructures, Microsoft 365 Security, Azure Security, and Enterprise Mobility + Security.</li><li>
Knowledge of Windows, SQL, and Exchange Server preferred.</li><li>
Experience with defining and refining business processes focused on high-quality support.</li><li>
Certifications in Microsoft technologies preferred.</li><li>
Familiarity with ticketing systems such as Service-Now, Zendesk, Jira, or Freshdesk.</li><li>
Ability to work independently in a fast-paced environment.</li></ul> 
Zones offers a comprehensive Benefits package 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
Shift Timings: 8:00 P.M to 5:00 A.M (Pk time) Rotational Shifts</div>

Cloud Technical Specialist

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379 contact center specialist jobs IN Lahore

Call Center Sales Specialist

Cold Calling Specialist

Cold Calling Specialist

Cold Calling Specialist

Cold Calling Expert – IT Sector

Compliance Specialist - HR

Cloud Technical Specialist