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social media content creator Jobs in Mangaluru

social media content creator

content manager

Persistent Systems

<div>
 
 
 About Position:
 
 
 
 
 
 
 We are seeking a meticulous and experienced Content Manager to oversee content editing, publishing, and quality control across our global websites, including consumer-facing brands. This role plays a key part in ensuring content accuracy, consistency, and alignment with brand guidelines, while supporting a seamless and accessible user experience across multiple markets.
 
 
 
 
 <ul>
 <li>
 
 Role: Content Manager
 
 </li>
 <li>
 
 Location: Bangalore
 
 </li>
 <li>
 
 Experience: 6 to 12 years
 
 </li>
 <li>
 
 Job Type: Full Time Employment
 
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 
 
 
 <ul>
 <li>
 Edit, publish, and maintain content across multiple global websites.
 </li>
 <li>
 Build and update pages using Storyblok CMS.
 </li>
 <li>
 Ensure all content is accurate, up-to-date, and aligned with brand tone and guidelines.
 </li>
 <li>
 Conduct regular content audits and quality assurance checks.
 </li>
 <li>
 Coordinate translation processes to maintain multilingual content consistency.
 </li>
 <li>
 Maintain high editorial standards across all web content.
 </li>
 <li>
 Perform ongoing quality checks to ensure content integrity.
 </li>
 <li>
 Enforce accessibility standards to ensure usability for individuals with disabilities.
 </li>
 <li>
 Structure and present content to enhance overall user experience.
 </li>
 <li>
 Support UX design tasks to ensure content complements design and navigation strategies.
 </li>
 <li>
 Work closely with the web team to plan and execute prioritized activities.
 </li>
 <li>
 Provide guidance and feedback to content creators and external contributors.
 </li>
 <li>
 Support website migrations and contribute to the global web roadmap.
 </li>
 </ul>
 
 
 
 
 
 Expertise You&rsquo;ll Bring:
 
 
 
 
 
 <ul>
 <li>
 Proven experience in content management for global or multi-market websites.
 </li>
 <li>
 Hands-on experience with CMS platforms (Storyblok preferred).
 </li>
 <li>
 Strong attention to detail and editorial skills.
 </li>
 <li>
 Knowledge of accessibility standards (WCAG) and best practices.
 </li>
 <li>
 Familiarity with UX principles and content structuring for optimal user experience.
 </li>
 <li>
 Excellent collaboration and coordination skills across teams and contributors.
 </li>
 <li>
 Experience working in multilingual content environments.
 </li>
 <li>
 Understanding of SEO best practices for web content.
 </li>
 <li>
 Ability to manage multiple projects and deadlines effectively.
 </li>
 <li>
 Strong communication skills and a proactive approach to problem-solving.
 </li>
 </ul>
 
 
 
 
 
 Benefits:
 
 
 
 
 
 <ul>
 <li>
 Competitive salary and benefits package
 </li>
 <li>
 Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
 </li>
 <li>
 Opportunity to work with cutting-edge technologies
 </li>
 <li>
 Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
 </li>
 <li>
 Annual health check-ups
 </li>
 <li>
 Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
 </li>
 </ul>
 
 
 
 
 
 Values-Driven, People-Centric &amp; Inclusive Work Environment:
 
 
 
 
 
 
 Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
 
 
 
 
 <ul>
 <li>
 We support hybrid work and flexible hours to fit diverse lifestyles.
 </li>
 <li>
 Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
 </li>
 <li>
 If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment
 </li>
 </ul>
 
 
 
 
 
 Let&rsquo;s unleash your full potential at Persistent - persistent.com/careers
 
 
 
 
 
 
 
 
 &ldquo;Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.&rdquo;
 
 
 
</div>

Content Manager

Lowe's India

<div>
 
 About Lowe&rsquo;s
 
 
 
 Lowe&rsquo;s is a FORTUNE&reg; 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe&rsquo;s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe&rsquo;s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
 
 
 Lowe&rsquo;s India, the Global Capability Center of Lowe&rsquo;s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe&rsquo;s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India
 
 
 
 Job Summary
 
 
 
 The Senior Manager will be a driving force in the Marketing Creative team by leading a creative team in developing content, capabilities, and creative standards across various channels. This role requires to develop and nurture talent within the team by providing creative, strategic and business inputs. Alongside leading the team, this role also requires leading the work, creating breakthrough marketing collaterals across various channels. This role requires to evaluate creative work, ensuring it aligns with both marketing goals and the user experience. This also involves close collaboration with teams across Creative, Brand Marketing and Insights to foster strong partnerships and drive innovation. Most importantly, the Sr Manager Copy will build strong relationships and work really closely with the copy leadership in US to bring their creative vision to life, help our teams on ground to gain context on the brand tone and voice. Sr Manager builds a customer-centric mindset and the ability to back creative decisions with performance insights and data. The Sr Manager should also possess dynamic communication and presentation skills, which is a key skillset in stakeholder management across the globe.
 
 
 Experience working with US retailers and having an understanding of the cultural nuances is required for this role.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 Core Responsibilities:
 
 
 
 <ul>
 <li>
 Creative Leadership: Lead and inspire a team of copywriters, providing guidance and mentorship.
 </li>
 <li>
 Strategic Thinking: Develop and implement creative strategies that align with business objectives.
 </li>
 <li>
 Project Management: Work closely with designers, copywriters, and the production team to ensure cohesive and impactful campaign execution. Lead brainstorming sessions and workshops to foster a culture of creativity and collaboration.
 </li>
 <li>
 Cross-Functional Collaboration: Work closely with brand marketing, digital, and other teams to ensure seamless integration of creative assets.
 </li>
 <li>
 Stakeholder Engagement: Present creative concepts and strategies to stakeholders, incorporating feedback and ensuring alignment with business objectives. Build strong relationships with US creative copy team to enhance consistency in customer facing content.
 </li>
 <li>
 Talent Development: Identify, recruit, and develop top creative talent.
 </li>
 <li>
 Industry Trends: Stay up to date with the latest creative trends and technologies.
 
 
 </li>
 </ul>
 
 Years Of Experience
 
 
 
 <ul>
 <li>
 8-12 years in a similar role preferably in a design studio, advertising agency, GCC or Retail organization.
 
 
 </li>
 </ul>
 
 Education Qualification &amp; Certifications (optional)
 
 
 
 
 Required Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or master&rsquo;s degree in English, Journalism, Mass Communication or other related fields.
 
 
 </li>
 </ul>
 
 Skill Set Required
 
 
 
 
 Primary Skills (must have)
 
 
 
 <ul>
 <li>
 Strong portfolio demonstrating breadth of UX writing capabilities, particularly in retail industry
 </li>
 <li>
 Strong understanding of US culture &amp; trends. Excellent command over the English language, both spoke &amp; written.
 </li>
 <li>
 Exceptional writing, editing, and proofreading skills
 </li>
 <li>
 Good with communication and presentation skillsets
 </li>
 <li>
 Proven ability to lead, develop and nurture talent providing consistent meaningful feedback
 </li>
 <li>
 Expertise in leading multi-channel work from ideation to execution.
 </li>
 <li>
 GenAI knowledge for creative efficiency is good to have.
 </li>
 <li>
 General office programs such as Microsoft Word, PowerPoint, Excel.
 </li>
 <li>
 Candidate should have effective project management skills; oral and written communication skills; and ability to handle multiple tasks simultaneously.
 </li>
 <li>
 Experience at retail brand in-house creative department/ design house/ marketing agency.
 
 
 </li>
 </ul>
 
 Secondary Skills (desired)
 
 
 
 <ul>
 <li>
 Familiarity with Mac interface and OS.
 </li>
 <li>
 Presentation software.
 </li>
 <li>
 Experience working with US stakeholders.
 
 
 </li>
 </ul>
 
 Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
 
 
 
 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
</div>

Senior Manager - Copywriting

Livspace

<div>
 
 Key Responsibilities
 
 
 ➢ Develop and execute content strategies across Instagram, YouTube, LinkedIn, and emerging platforms tailored to service-based audiences
 
 
 ➢ Concept, script, shoot, and edit content (video-first + some static) that&rsquo;s native to each platform ➢ Own and manage end-to-end content calendars, channel-wise
 
 
 ➢ Build and scale a creator and influencer ecosystem to amplify brand messaging
 
 
 ➢ Collaborate with internal stakeholders to craft messaging for key moments (drops, launches, brand IPs, customer features)
 
 
 ➢ Optimize content for reach, retention, saves, shares, and conversions
 
 
 ➢ Analyze performance data regularly to iterate on formats, frequency, and messaging
 
 
 ➢ Stay ahead of social trends, algorithm shifts, and platform features to innovate with speed
 
 
 ➢ Work closely with the performance marketing team to align organic content with paid strategy What Success Looks Like
 
 
 &starf; Consistent growth in followers, reach, and engagement across key channels
 
 
 &starf; High-performing content formats with strong save/share ratios
 
 
 &starf; Creator collaborations that drive brand awareness, UGC, and lead generation
 
 
 &starf; Repeatable content playbooks that ladder up to business goals
 
 
 &starf; A clear, data-backed approach to organic social growth
 
 
 Requirements
 
 
 ● 4+ years of proven experience as a content creator, social strategist, or hybrid role
 
 
 ● Solid understanding of content formats that work for service-based brands
 
 
 ● Ability to conceptualize and execute brand stories visually and tonally
 
 
 ● Proven success in building social media growth from scratch or scale
 
 
 ● Strong understanding of algorithms, trends, platform-native behaviors
 
 
 ● Experience collaborating with creators, influencers, or UGC producers
 
 
 ● Great creative instincts : smart, sharp, on-brand
 
 
 ● Self-starter energy with strong creative and analytical thinking
 
</div>

Social Media Content Creator

Hiver

<div>
 
 About Us
 
 
 
 ﻿﻿﻿﻿﻿Hiver gives teams the simplest way to deliver outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We&rsquo;re a top-rated product on G2 and rank very highly on customer satisfaction.
 
 
 At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We&rsquo;re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator
 
 
 
 Opportunity
 
 
 
 As the Director of Content, you will play a pivotal role in driving our content strategy, ensuring the creation of high-quality and engaging content that aligns with our brand voice, target audience, and business objectives. You will lead a team of designers, video and content creators, collaborating closely with various internal stakeholders, including digital marketing, product, and design teams, to deliver exceptional content across various platforms
 
 
 
 What you&rsquo;ll be working on?
 
 
 
 <ul>
 <li>
 Develop and execute the content strategy, incorporating SEO best practices to enhance organic visibility and drive traffic to our website.
 </li>
 <li>
 Lead and manage a team of video and content creators, providing guidance, feedback, and mentoring to ensure high-quality content production.
 </li>
 <li>
 Create and optimize content across various channels, including website, blog articles, social media, emails, whitepapers, case studies, and video scripts.
 </li>
 <li>
 Collaborate with cross-functional teams to identify content needs and develop an editorial calendar that aligns with digital marketing goals and marketing campaigns.
 </li>
 <li>
 Ensure content is consistently compelling, engaging, and aligns with our brand voice, values, and target audience.
 </li>
 <li>
 Stay up-to-date with industry trends, competitor analysis, and content marketing best practices to drive innovation and maintain a competitive edge.
 </li>
 <li>
 Keep a close track on the keyword ranking and research to identify content gaps, optimize existing content, and develop new content ideas.
 </li>
 <li>
 Implement and monitor content performance metrics, using data-driven insights to make informed decisions and drive continuous improvement.
 </li>
 <li>
 Collaborate with design and video production teams to create visually appealing and compelling multimedia content.
 </li>
 <li>
 Manage relationships with external content partners, influencers, communities and industry experts to enhance content reach and engagement.
 </li>
 <li>
 Stay informed about emerging content formats and distribution channels to explore new opportunities for content creation and distribution.
 </li>
 <li>
 Drive PR efforts by collaborating with media, influencers, and industry leaders to enhance brand visibility.
 </li>
 <li>
 Oversee content-driven branding initiatives, ensuring consistency in messaging across all platforms.
 </li>
 <li>
 Manage partnerships with PR agencies, publications, and relevant external stakeholders to secure media coverage.
 </li>
 <li>
 Leverage content marketing efforts to boost brand awareness and reputation in the SaaS and customer service space.
 </li>
 <li>
 Monitor brand sentiment and industry trends, proactively identifying opportunities to strengthen Hiver&rsquo;s brand presence.
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 9+ years experience in content marketing, preferably in the SaaS industry.
 </li>
 <li>
 Strong understanding of SEO concepts and experience optimizing content for search engines.
 </li>
 <li>
 Excellent writing and editing skills, with the ability to create content that is concise, persuasive, and engaging.
 </li>
 <li>
 Demonstrated leadership experience, with the ability to manage and motivate a team of content creators effectively.
 </li>
 <li>
 Proficiency in using Wordpress, SEO tools such as Google Analytics, SEMrush, Moz, or similar.
 </li>
 <li>
 Creative mindset with the ability to generate innovative content ideas that resonate with the target audience.
 </li>
 <li>
 Strong project management skills, with the ability to manage multiple priorities and meet deadlines.
 </li>
 <li>
 Up-to-date knowledge of content marketing trends, best practices, and emerging technologies.
 </li>
 <li>
 Excellent communication and collaboration skills, with the ability to work cross-functionally and build relationships with internal and external stakeholders.
 </li>
 <li>
 Experience in creating and optimizing video content is a plus.
 </li>
 </ul>
</div>

Director - Content and Brand - Hybrid

Meesho

<div>
 
 About The Team
 
 
 
 Meesho&rsquo;s content commerce team is a relatively new team that directly contributes to Meesho&rsquo;s GMV/ NMV. This team works on identifying opportunities in the influencer economy to leverage them for Meesho&rsquo;s growth. As part of the team, individuals work on exciting new problem statements &amp; contribute to Meesho&rsquo;s content strategy across various social media platforms.
 
 
 
 About The Role
 
 
 
 As a member of the Content Commerce team at Meesho&mdash;one of India&rsquo;s fastest‑growing new verticals, you will play a critical role in driving our bold vision: Meesho must become the lion&rsquo;s share of creator earnings in India.
 
 
 You&rsquo;ll help evolve tools like Meesho Creator Club, Video Finds, and Live Shop that democratise monetisation: especially for creators from Tier‑2+ cities. Your work will contribute to Meesho&rsquo;s broader strategy of accessible, inclusive e‑commerce. Join us and help build the content commerce flywheel that fuels Meesho&rsquo;s mission: democratise creator shopping across India.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Own end-to-end problem-solving of your workstream including ideation &amp; implementation
 </li>
 <li>
 Manage external stakeholders who are our partners in the Meesho affiliate program
 </li>
 <li>
 Collaborate with multiple internal stakeholders from Product, Operations, Legal teams to deliver on the defined business objectives, and drive program adherence with relevant teams
 </li>
 <li>
 Analyze trends in Content Commerce and identify levers to unlock opportunities to increase Affiliate revenue
 </li>
 <li>
 Manage project schedules, remove roadblocks and keep processes running smoothly
 </li>
 <li>
 Continuously solve edge cases with suboptimal outcomes due to current processes
 </li>
 <li>
 Communicate regularly with senior management on status, risks, and change control
 </li>
 <li>
 Improve processes for completeness and better efficiency
 </li>
 <li>
 Dive deep into the complex details of the program
 </li>
 <li>
 Present detailed problem definitions and solution to senior leadership and execute the solutions
 </li>
 <li>
 Be involved in day to day tracking of business critical metrics and setting up full proof processes preempting any roadblocks
 
 
 
 </li>
 </ul>
 
 What You Will Need
 
 
 
 <ul>
 <li>
 Minimum 4 years of relevant experience
 </li>
 <li>
 Exposure to e-commerce, sales and advertising
 </li>
 <li>
 Experience in data analysis, either professional experience or through your education
 </li>
 <li>
 Experience in sales and marketing is preferred
 </li>
 <li>
 Excellent communication and negotiation skills with the ability to communicate with all relevant stakeholders
 </li>
 <li>
 Prior work experience in content commerce is preferred Desire to work in a fast-paced, challenging environment
 </li>
 </ul>
</div>

Manager - Content Commerce

Vedantu

<div>
 
 
 About Us:
 
 
 
 Founded in 2014, Vedantu emerged as a visionary in the ed-tech space, pioneering the shift towards online education in India. Our name, derived from 'Veda' (knowledge) and 'Tantu' (network), reflects our mission: to create a vast network of knowledge accessible to all. We embarked on a journey to transform the educational landscape, leveraging technology to make quality education available, affordable, and personalized.
 
 
 🌐
 
 Our Online Legacy:
 
 
 
 Over the years, Vedantu has established itself as a leader in live online tutoring. We connect India's top teachers with students across the nation in a LIVE interactive e-classroom. Our platform, powered by innovative technology, includes features like a 2-way interactive whiteboard, live audio, and video feeds, ensuring a highly engaging and effective learning experience. We pride ourselves on offering personalized education, adapting to the unique needs and learning pace of each student.
 
 
 
 🏫 Expanding to Offline Centers:
 
 
 
 With 18 years of experience of founders across Online and Offline, Vedantu has extended its educational prowess to offline learning by establishing centers in over 20 cities. These centers embody our commitment to making quality education accessible to every student combining the best of online and offline. Equipped with state-of-the-art technology and fostering the same caliber of interactive and personalized learning as our online platforms, these centers provide students with the best of both worlds.
 
 
 
 🔍 Our Mission and Vision:
 
 
 
 Our vision at Vedantu is to inspire students globally to discover their true potential, creating #ImpactAtScale. Our mission is to provide transformative learning experiences that inspire every student, breaking down all barriers to education, ensuring accessibility anytime, anywhere. We are committed to #CreateVOW Experiences, fostering an environment where students feel loved, inspired, and cared for. Our focus is on delivering measurable and significant #Outcomes for each learner. Whether it's online or offline, our goal is to surpass conventional learning methods, offering top-notch education that empowers every child to achieve their fullest potential, regardless of their circumstances. Read more:
 
 vedantu.com/culture
 
 
 
 
 📈 Looking Ahead:
 
 
 
 As we continue to grow and evolve, Vedantu remains dedicated to innovating and expanding our educational offerings. Our journey from an online pioneer in 2014 to a hybrid model with a strong offline presence marks just the beginning of our endeavour to redefine education in India and beyond.
 
 
 
 
 
 
 VEDANTU LEADERS
 
 
 
 Vedantu`s founders Vamsi Krishna, Anand Prakash, and Pulkit Jain did their first venture in education, Lakshya, in 2006 which later got acquired by a listed company called MT Educare (Mahesh Tutorials) in 2012. As part of Lakshya, the founders taught and mentored more than 10,000 students and trained more than 200 teachers between them.
 
 
 
 
 Vamsi Krishna, Co-Founder and CEO
 
 
 
 
 
 
 Pulkit Jain, Co-Founder and Head Product
 
 
 
 
 
 
 Anand Prakash, Co-Founder and Head Academics
 
 
 
 
 
 
 Pankaj Jain, CFO
 
 
 
 
 
 
 Arnab Dutta, COO
 
 
 
 
 
 
 Simriti Goel, Head of HR
 
 
 
 
 To know more about Vedantu log on to
 
 www.vedantu.com
 
 
 
 
 
 
 
 BRAND DESIGN, VEDANTU
 
 
 
 Social Media Content Creator (Instagram)
 
 
 
 
 
 
 Job Description
 
 
 
 Function: Social Media, Content Creation, Brand Marketing &amp; Communications
 
 
 Reporting to: Director &ndash; Brand Design
 
 
 Location: Bangalore (Work from office only)
 
 
 Working Hours: Monday to Saturday, 11:00 am to 8:00 pm
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 ● Content Creation &amp; Publishing
 
 
 
 &cir; Plan, script, shoot, and edit content (reels, posts, carousels, memes, stories)tailored for Instagram
 
 
 &cir; Publish content regularly with a sharp sense of timing (especially for moment marketing)
 
 
 &cir; Experiment with trending formats, sounds, and visual styles while staying true to
 
 
 brand tone
 
 
 
 ● Strategy &amp; Planning
 
 
 
 &cir; Build a monthly Instagram content calendar aligned with campaign goals,launches, and topical moments
 
 
 &cir; Identify and leverage trends, hashtags, and cultural moments relevant to students and parents
 
 
 &cir; Collaborate with the Brand Design team to ensure cohesive storytelling
 
 
 
 ● Community &amp; Engagement
 
 
 
 &cir; Monitor audience comments, reactions, and DMs to identify opportunities for engagement
 
 
 &cir; Create interactive content (polls, Q&amp;As, quizzes) to drive community participation
 
 
 
 ● Analytics &amp; Optimization
 
 
 
 &cir; Track and report on content performance (reach, engagement, saves, shares)
 
 
 &cir; Use insights to optimize future content for higher impact
 
 
 
 
 
 
 Key KRAs
 
 
 
 ● Consistent publishing cadence on Instagram
 
 
 ● Growth in engagement (likes, shares, comments, saves)
 
 
 ● Increase in follower base with authentic, high-quality content
 
 
 ● Effective use of moment marketing &amp; trending formats
 
 
 ● Strong brand presence among students &amp; parents
 
 
 
 
 
 
 Skills &amp; Qualifications
 
 
 
 
 Must Have
 
 
 
 ● 2&ndash;4 years of experience in social media content creation (Instagram focus preferred)
 
 
 ● Strong understanding of Instagram ecosystem: reels, memes, trends, stories, hashtags
 
 
 ● Hands-on skills in shooting and editing content (mobile-first + tools like CapCut,Premiere Rush, Canva, etc.)
 
 
 ● A strong sense of humor, relatability, and youth culture
 
 
 ● Ability to write engaging captions, hooks, and micro-copy
 
 
 ● Familiarity with social media analytics and insights
 
 
 
 
 
 
 Good to Have
 
 
 
 ● Background in design, communication, or media studies
 
 
 ● Experience with student/youth-focused brands
 
 
 ● Knowledge of EdTech or education marketing
 
 
 ● Experience working in a fast-paced content team
 
</div>

Nexthink

<div>
 
 
 
 Company Description
 
 
 
 Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
 
 
 
 Job Description
 
 
 
 We are seeking a strategic, customer-obsessed leader to manage and grow the Nexthink Library &ndash; a cornerstone of our customer value and market differentiation. This role is ideal for a visionary IT professional with deep operational expertise and a passion for translating complex industry challenges into elegant, impactful content solutions.
 
 
 You&rsquo;ll lead a talented team that builds Nexthink extension packs &ndash; modular, ready-to-use solutions that help IT teams proactively address the most pressing workplace technology issues. This role is equal parts strategy, execution, product, and marketing &ndash; requiring someone who thrives in cross-functional environments and has a pulse on the evolving IT landscape.
 
 
 
 What You&rsquo;ll Do
 
 
 
 Content Strategy &amp; Roadmap:
 
 
 <ul>
 <li>
 Own the vision and roadmap for Nexthink Library content.
 </li>
 <li>
 Continuously monitor industry trends, customer feedback, IT news, and competitor movements to identify high-impact solution areas.
 </li>
 <li>
 Rapidly respond to major industry events (e.g. vendor outages like Crowdstrike) by prioritizing relevant content packs.
 </li>
 <li>
 Balance and prioritize across a broad range of challenges (e.g. Green IT, VDI, Windows 11 migration) to deliver meaningful value to the IT community.
 
 
 </li>
 </ul>
 Cross-Functional Collaboration:
 
 
 <ul>
 <li>
 Work closely with Product Management to align with product capabilities and identify opportunities for no-code content-based solutions.
 </li>
 <li>
 Influence product development by advocating for features that unlock new, high-impact Library content.
 </li>
 <li>
 Partner with Product Marketing to prioritize packs that enhance competitive positioning and align with go-to-market initiatives.
 </li>
 <li>
 Co-create compelling narratives that amplify the value of each pack to customers and the broader market.
 
 
 </li>
 </ul>
 Team Leadership &amp; Execution:
 
 
 <ul>
 <li>
 Manage and mentor a high-performing team of content creators and IT subject matter experts.
 </li>
 <li>
 Foster a culture of ownership, autonomy, and excellence.
 </li>
 <li>
 Continuously refine content creation and validation processes to ensure quality, visual polish, ease-of-use, and timely delivery.
 </li>
 <li>
 Use product analytics, customer feedback, and post-release data to guide iterative improvements.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 IT Expertise:
 
 
 <ul>
 <li>
 Significant experience in IT Service Delivery, End User Computing, or IT Operations, ideally in enterprise environments.
 </li>
 <li>
 Proven ability to lead service improvement and automation initiatives that enhance employee satisfaction and reduce IT costs.
 </li>
 <li>
 Strong understanding of IT infrastructure, endpoint management (e.g., Intune, JamF, SCCM) and identity platforms (e.g., AD, EntraID).
 </li>
 <li>
 Familiarity with Windows and Mac OS, cloud platforms (e.g., Microsoft 365, Azure, AWS, GSuite), scripting (e.g. PowerShell, Bash) and web literacy (e.g. JavaScript, CSS).
 </li>
 <li>
 Awareness of networking fundamentals (VPNs, IP networking, wireless protocols, IP tunneling, proxies).
 </li>
 <li>
 Interest in emerging technologies and trends shaping the future of IT service delivery &ndash; including AI (e.g., Copilot, ChatGPT), modern endpoint management, AIOps, and zero trust security.
 
 
 </li>
 </ul>
 Strategic Leadership:
 
 
 <ul>
 <li>
 Proven ability to synthesize insights across a wide range of IT topics; experience in consulting or customer-facing roles is a plus.
 </li>
 <li>
 Ability to quickly learn the Nexthink product and identify where content-based solutions can deliver value.
 </li>
 <li>
 Strong collaborator and internal networker who can partner with product managers, marketers, and customer-facing teams.
 </li>
 <li>
 Excellent customer engagement skills to identify evolving pain points and solution opportunities.
 
 
 </li>
 </ul>
 People Management:
 
 
 <ul>
 <li>
 Experience leading small teams and mentoring individuals to grow and operate autonomously.
 </li>
 <li>
 Ability to create scalable, efficient content development processes.
 </li>
 <li>
 Track record of fostering a positive team culture built on trust, accountability and innovation.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Why you&rsquo;ll Love it Here
 
 
 
 <ul>
 <li>
 Impact: Own a highly visible, strategic product area that directly drives customer satisfaction and business differentiation.
 </li>
 <li>
 Growth: Be part of a company scaling rapidly &ndash; with career opportunities that grow as fast as we do.
 </li>
 <li>
 Culture: Thrive in an environment that values innovation, collaboration, and pushing boundaries.
 </li>
 <li>
 Team: Collaborate with some of the brightest minds in digital employee experience, in a high-trust, high-autonomy team environment.
 </li>
 <li>
 Innovation: Work at the forefront of IT trends and help translate them into actionable solutions for global organizations.
 
 
 </li>
 </ul>
 We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers&rsquo; IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
 
 
 With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees &lsquo;Nexthinkers&rsquo; and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
 
 
 If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you!
 
 Check what we offer:
 
 
 
 <ul>
 <li>
 💼 Permanent Contract and a competitive compensation package (Stock Options also included).
 </li>
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 🩺 Health insurance through our partnership with ACKO, including OPD coverage for dental, vision, health check-ups, consultations, and pharmacy expenses.
 </li>
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 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
 </li>
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 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer). Plus, company-paid bank holidays (12), sick days (10-30), bereavement leave (5), and 3 days per year for volunteering.
 </li>
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 📚 Free access to professional training platforms to explore your interests and enhance your skills.
 </li>
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 🛡️ Stay covered against accidents, bodily injuries, and disabilities with our personal accident insurance policy, providing assurance with coverage up to three times your annual CTC.
 </li>
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 🍼 New mothers are entitled to up to 26 weeks of maternity leave, with the flexibility to use up to 8 weeks before the expected delivery and the remaining 18 weeks after. Birth fathers can take 4 weeks of paternity leave, while adoptive parents are eligible for 26 weeks of leave for mothers and 4 weeks for fathers.
 </li>
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 📣  Bonuses for referring successful hires after three months of continuous employment.
 
 
 </li>
 </ul>
 Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.
 
 
</div>

Head of Product Solutions

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