bid and contract coordinator

customer experience coordinator Jobs in London

customer experience coordinator

development and fundraising coordinator Jobs in London

development and fundraising coordinator

events coordinator (challenge events) Jobs in London

events coordinator (challenge events)

face to face fundraising festivals and events manager Jobs in London

contract events coordinator

Bisnow

<div><div><b><i>This is an hourly role that must sit local to the London area and be available to work partial day events and full day several times a month. Bisnow will provide a calendar with dates for the UK events you will be needed for in advance. Applicants open to accompanying Bisnow for events in different locations are highly valued!</i></b></div>
<div></div>
<div><b>BISNOW OVERVIEW</b></div>
<div><div>Bisnow is the leading B2B media platform powering the commercial real estate industry. We connect CRE professionals through award-winning news, high-impact events, marketing solutions, recruiting services, and sales enablement tools that drive real business results.</div>
<div></div>
<div>With 1.7M+ subscribers and 400+ events annually across 47 markets in the U.S., Canada, the UK, Ireland, and the Netherlands, we don&rsquo;t just cover the industry, we help move it forward.</div>
<div></div>
<div>We inform. We connect. We create opportunities that turn into deals. Global mindset. Hyper-local execution.</div>
</div>
<div></div><h3 class="jobSectionHeader"><b>KEY RESPONSIBILITIES</b></h3><ul>
<li>Facilitate all onsite logistics for Bisnow events in your assigned market.</li>
<li>Ensure every aspect of the event is prepared and runs smooth from start to finish.</li>
<li>Participate in a 30 minute pre-event call before every event to review details.</li>
<li>Work with Event Managers to ensure venues, audiovisual, catering and party rental are all confirmed prior to the event.</li>
<li>Pick up name badges prior to the event and set up registration the day before every event.</li>
<li>Manage onsite ticket sales and charges through Bisnow&rsquo;s square account.</li>
<li>Store all Bisnow event inventory (includes but is not limited to signs, lanyards, label printer, pop up banners, etc.).</li>
<li>Bring and setup event signage and materials to event space prior to start of event and ensure that all is safely removed from event once concluded.</li>
<li>Coordinate with Bisnow Clients who are sponsoring the event to ensure that they are pleased and supported throughout the event.</li>
<li>Work with party rental vendors to set up stage, chairs, tables, etc. (raw space events only).</li>
<li>Be aware of your surroundings at all time to provide an A++ attendee experience- this includes coffee, food, music, trash cans, etc.</li>
</ul><h3 class="jobSectionHeader"><b>WHAT ARE WE LOOKING FOR?</b></h3><ul>
<li>1 - 3 years of Event Coordination &amp; Registration experience.</li>
<li>Entrepreneurial mindset, self discipline, organized and ambitious work ethic.</li>
<li>A positive and energetic attitude with exceptional communication skills.</li>
<li>Ability to work with a high-energy, sales-team.</li>
</ul><div><div>Get To Know Our Teams! &lt; Click here for more info about Bisnow, Biscred &amp; SelectLeaders!</div>
<div></div>
<div>Before applying, please read our values below. Our values describe and give insight into our culture. If you do not share the same values, this role will not be a mutually beneficial fit. If you do share these values and want to apply, we encourage you to do so.</div>
</div>
<div></div><div><b><i>Our values demand that we be curious, self-aware, fearless, consistent. We say yes to seemingly insurmountable challenges because we dare ourselves to push further. And we go the distance because we are individually and collectively entrepreneurial, always asking: Why can&rsquo;t it be done? We find a way because we care more than the competition. We embrace team and disown ego. We are ruthlessly disciplined and unabashedly kind. We unreservedly challenge the status quo and vigorously fight for new levels of excellence. We believe the difference between good and great is exceptional communication. We obsess over creating value for our team and our customers. We push ourselves and our industry to be more inclusive, to champion diversity and to fight racism, gender bias and all forms of inequality. We never peak. We never quit. We never have excuses. We own our failures and we commit to being smarter and stronger because of them. We give our best today and even better tomorrow. We are here to win.</i></b></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Contract Events Coordinator

Anthony Nolan

<div><p>We are Anthony Nolan. We unite people and science &ndash; matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need.</p><p>
Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently <b>help four patients a day</b> in need of a transplant, giving more people another chance to live.</p><p>
Driven by patients, backed by stem cell donors, and powered by science, we won&rsquo;t stop until we&rsquo;ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.</p><p>
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.</p><p>
We are looking for an Events Coordinator to join our Fundraising team.</p><p><b>
Title: Events Coordinator (Challenge Events)</b></p><p><b>
Salary: &pound;32,249 per annum</b></p><p><b>
Contract: Permanent</b></p><p><b>
Hours: 35 per week (standard Anthony Nolan working hours)</b></p><p><b>
Location:</b> <b>Hybrid, with head office in Hampstead, London</b></p><p>
The Events Coordinator role plays a vital part in our Challenge Events stream, managing a portfolio of events to deliver income and participant number targets, providing excellent supporter care, building strong, long-term relationships and maximising supporter development opportunities.
</p><p>Key responsibilities of this role include but are not limited to:</p><ul><li><p>
Lead on the marketing for the events in your portfolio, collaborating with marketing, digital and other key teams within the Fundraising and Engagement divisions.</p></li><li><p>
Develop and deliver the supporter journey for events participants in your portfolio to deliver an excellent supporter experience, build strong, long-term relationships and meet agreed income targets.</p></li><li><p>
Plan and deliver the logistics of events in your portfolio, including managing activity on event days.</p></li><li><p>
Ensure that all events are managed efficiently and effectively, tracking and reporting on results and supporter feedback to inform decision making for future activity.</p></li><li><p>
Work with the wider team to deliver the strategy and current plans, contribute to future development, team improvement and innovation projects.</p></li></ul><p><b>
What&rsquo;s in it for you?</b></p><ul><li><p>
A competitive salary</p></li><li><p>
27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme</p></li><li><p>
A stimulating work environment full of opportunities to learn and develop</p></li><li><p>
Life Assurance of four times annual salary</p></li><li><p>
Travel season ticket loan, Cycle to work Scheme</p></li><li><p>
And more! (further details on our Life at Anthony Nolan page)</p></li></ul><p>
Please check out the full <b>job description here</b>, and you can read more about what to expect on the Our recruitment process page.</p><p><b>
Please note:</b> We encourage you to apply as soon as possible &ndash; this advert may close early if we receive a high volume of strong applications.</p><p><b>
Release your remarkable, join our team and give someone another chance to live.</b></p><p>
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.</p><p><i>
All applicants must be able to demonstrate the right to work in the UK.</i></p></div>

Events Coordinator (Challenge Events)

Oner Active

<div><p><b>ONER ACTIVE</b></p><p><b>
Role: </b>Logistics Coordinator</p><p><b>
Reports into: </b>Inbound Logistics Manager</p><p><b>
Contract Type: </b>Full Time, working 7.5 hours per day, 5 days per week</p><p><b>
Location: </b>Hybrid, working 3 days a week in our offices based in Old Street, London</p><p></p><p><b>
About Us</b></p><p>
Nothing is clearer to us than the belief that every woman should include strength training in her life to enhance both physical and mental well-being. It&rsquo;s about building strong bodies and even stronger minds, asserting their right to take up space in the gym, and allowing the spotlight to shine bright on their progress.</p><p>
To us, strength training represents a determined, goal-oriented mindset and an unwavering work ethic. We don&rsquo;t wait for success; we create it through hard work and determination. When faced with challenges, we don&rsquo;t back down; instead, we break through barriers, recognising that true progress lies on the other side.</p><p>
These are the pillars that form the foundation of Oner Active. We consistently challenge ourselves to create innovative and impactful products, so that you can perform better. With our range of products and innovative approach, we provide a wide variety of colours to ensure that all skin tones genuinely radiate in Oner.</p><p><b>
Our Purpose and Mission</b></p><p>
We are on a mission to unite and empower women to be the strongest version of themselves through strength training. We want to inspire women to take centre stage in the gym by promoting strength training, which underpins all movement and sport, as a healthy foundation in life.</p><p><b>
Our Benefits</b></p><ul><li>25 days annual leave plus bank holidays and work from anywhere up to 4 weeks a year</li><li>5% employer match salary sacrifice pension scheme</li><li>Generous Oner Active discount plus regular office sample sales</li><li>Free Evolve You subscription</li><li>Private Healthcare with Vitality including optical and dental</li><li>Monthly wellness allowance and team workout classes</li><li>Start-up culture, the chance to learn and make a real impact</li><li>Great employee events like our Summer party, Christmas party and team away days</li><li>Healthy office snacks and fruit (plus a chocolate cupboard for a sweet treat for the balance)</li><li>Dog friendly office</li></ul><p></p><p><b>
The Role</b></p><p>
The Logistics Coordinator provides operational and administrative support across the end-to-end supply chain, ensuring the accurate execution of purchase orders, inventory movements, and logistics activities. Working closely with suppliers, freight forwarders, distribution partners, and internal stakeholders, this role is responsible for maintaining accurate system data, coordinating shipments, supporting inventory visibility, and ensuring the smooth flow of information throughout the supply chain.</p><p>
The Logistics Coordinator plays a key role in supporting product availability, operational efficiency, and customer service by ensuring day-to-day supply chain processes are executed accurately and on time.</p><p><b>
You&rsquo;ll be responsible for</b></p><ul><li>Create, maintain, and update purchase orders within the ERP system.</li><li>Process purchase order amendments, cancellations, and revisions as required.</li><li>Ensure purchase order information is accurate, complete, and aligned with supplier confirmations.</li></ul><div><ul><li>Monitor purchase order status throughout the supply chain lifecycle.</li></ul></div><ul><li>Maintain accurate supply chain master data within ERP and supporting systems.</li></ul><div><ul><li>Update shipment milestones, delivery dates, inventory records, and supplier information.</li></ul></div><ul><li>Track inbound shipments from suppliers through to delivery at distribution centres.</li><li>Maintain shipment visibility and communicate updates to relevant stakeholders.</li><li>Liaise with freight forwarders and logistics providers regarding shipment status and documentation.</li></ul><div><ul><li>Escalate delays or exceptions to the Inbound Logistics Manager where appropriate.</li></ul></div><ul><li>Act as a day-to-day point of contact for suppliers regarding purchase orders, shipping documentation, and delivery schedules.</li><li>Follow up on outstanding order confirmations, shipping milestones, and required documentation.</li></ul><div><ul><li>Support supplier compliance with company logistics and documentation requirements.</li></ul></div><ul><li>Validate freight invoices against agreed rates</li><li>Raise and process Sample and Event orders</li><li>Coordinate order fulfilment requirements with PR, marketing, campaigns teams and logistics partners.</li><li>Monitor order progress and resolve any issues impacting delivery schedules.</li></ul><div><ul><li>Ensure Sample and Event orders are accurately reflected within company systems.</li></ul></div><ul><li>Support product launches by coordinating supply chain information and resolving operational issues.</li></ul><div><ul><li>Respond to ad hoc supply chain queries and provide timely operational support.</li></ul></div><p></p><div><p><b>
You&rsquo;ll Need to Have:</b></p></div><p></p><ul><li>Previous experience in a supply chain, logistics, procurement, or operations coordination role.</li><li>Experience using ERP systems and Microsoft Excel.</li><li>Strong organisational skills with excellent attention to detail.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li></ul><div><ul><li>Excellent communication and stakeholder management skills.</li></ul></div><p></p><p><b>
Equality, Diversity, and Inclusion</b></p><p>
At Oner Active it&rsquo;s about embracing diversity and empowering every individual to reach their full potential. We are committed to creating an environment where everyone feels valued, supported, and able to thrive.</p><p>
We welcome applications from all backgrounds and are dedicated to ensuring that everyone has equal access to opportunities during the recruitment process. If you require any reasonable adjustments or additional support, we encourage you to reach out to our Recruitment team, we&rsquo;re here to support you every step of the way.</p></div>

Logistics Coordinator

Inspired Schools

<div></div><div><div><div><div><div>Location:
<p>London, GB
</p></div></div></div></div><div><div><div><div>Date: 25 Jun 2026
</div></div></div></div><div><div><div><div>Application closing date: 17 July 2026
</div></div></div></div><div></div><div><div><div><div><p>Inspired Education is the leading global group of premium schools, with a portfolio of 126 premium private schools in 28 countries spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 95,000 students receive a world-class learning experience from Kindergarten to Year 13.</p><br>
<p></p><p>Founded in 2013 by Nadim M. Nsouli, Inspired is backed by investors such as Stonepeak, GIC, TA Associates, and the Oppenheimer and Mansour family offices. The Group is experiencing 20% per annum growth through acquisition, greenfield site expansion, and the development of existing schools within its portfolio. In 2023, Inspired was recognised by Beauhurst as one of the UK's top 10 highest-value private companies.</p>
<div><div><div><h2 class="jobSectionHeader"><b>ROLE SUMMARY:</b></h2>
</div><div><p>Location: Remote, UK (please note, the successful candidate must have full authorisation to work in the UK and be willing to do so in order to be considered)</p>
<p>Contract: Permanent</p>
<p>Working hours: Full-time (Mon-Fri)</p>
<p>Salary: &pound;30,000-35,000 dependent on experience</p><br>
<p></p><p>Academy21 is the UK&rsquo;s leading provider of live, online alternative provision, supporting thousands of vulnerable learners across more than 130 local authority areas. Since 2012, we have partnered with schools nationwide to deliver high-quality, flexible education for students with behavioural, medical, and mental health needs. Through small virtual classes, personalised learning pathways, and specialist teachers, we help young people from Years 5&ndash;11 achieve recognised qualifications while building confidence, engagement, and wellbeing. Our innovative online environment combines live teaching, one-to-one support, and interactive learning experiences to ensure every student has the opportunity to thrive. https://academy21.co.uk/</p><br>
<p></p><p>We are seeking a Bid and Contract Coordinator to provide comprehensive operational support across the bid lifecycle and quality assurance frameworks, support the Partnership Managers directly, especially with those managing Local Authorities (LA). The role holder will have the scope to develop further by developing skills in bid management, content creation and leading QAs.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>KEY RESPONSIBILITIES:</b></h2>
</div><div><p>Ongoing Contract Coordination &amp; other responsibilities:</p>
<ul><li>Non-BAU reporting: including periodic attendance, education performance and other KPIs required by LA, school, or MAT.
</li></ul>&bull; Completion of new supplier form submissions.
<br>
&bull; Acting as conduit between B2B team and King&rsquo;s InterHigh: to secure input from KIH team for reporting and QA processes, for BAU &amp; non-BAU reporting needs, acting as the &lsquo;point&rsquo; person with KIH, increasing efficiency of query resolution, and reducing non-commercial activity for BD team.
<br>
&bull; Maintaining data to support BD team, for example: region penetration data and regional heatmaps.
<br>
&bull; Working with Marketing and BD team to identify case study / reference sites, to support future tender submissions and general marketing activity.<br>
<p></p><p>Bid Coordination &amp; Administration:</p>
<ul><li>Portal Management: Daily monitoring of procurement portals for new opportunities and clarification updates.
</li></ul>&bull; Information Gathering: Coordinating with Subject Matter Experts (SMEs) to gather technical data, CVs, and case studies required for bid responses.
<br>
&bull; Bid Library Maintenance: Maintaining an up-to-date repository of standard &quot;boilerplate&quot; content, policies, and accreditation evidence.
<br>
&bull; Post-Bid Support: Assisting with post-bid clarifications and archiving successful bid materials for future use. Acting as point of contact for post-award communication with awarding bodies.
<br>
&bull; Gather and relay feedback from LAs/MATs to improve future bids and service delivery.
<br>
&bull; Training &amp; Onboarding: Support onboarding and training of new team members or stakeholders in bid/QA processes.<br>
<p></p><p>Quality Assurance &amp; Compliance Support:</p>
<ul><li>Evidence Collection: Proactively gathering evidence for regulatory bodies (e.g., Ofsted, ISI) such as safeguarding logs, staff training records, and policy reviews.
</li></ul>&bull; Stakeholder Liaison: Serving as a point of contact for routine queries from school staff or partner agencies regarding compliance procedures.
<br>
&bull; Management of MAT QA process in conjunction with Partnership Managers.
<br>
&bull; Process Improvement: Identify and implement improvements to bid and QA processes and non-BAU reporting.
</div></div><div><div><h2 class="jobSectionHeader"><b>THE IDEAL CANDIDATE WILL HAVE:</b></h2>
</div><div><p>The ideal candidate will have a proven track record of developing and executing successful marketing strategies that drive brand growth, engagement, and customer acquisition. They will possess broad expertise across all key areas of marketing, including brand, digital, performance marketing, content, CRM, partnerships, events, and analytics.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>SAFEGUARDING STATEMENT:</b></h2>
</div><div><p>Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>SCHOOL APPLICATION FORM:</b></h2>
</div><div><p>Please download and complete our Inspired Application Form and submit alongside your CV.</p><br>
<p><br>
Inspired Non-Teaching Application Form<br>
</p></div></div></div><p></p><p>Visit our careers site for more information; https://jobs.inspirededu.com</p></div></div></div></div></div><p></p>

Bid and Contract Coordinator

CIBT Visas, Inc.

<div><p><b>Contract duration:</b> 9 month Fixed Term Contract</p>
<p><b>
Reports to:</b> HR Advisor</p>
<p><b>
Location:</b> London &ndash; Moretown</p>
<p><b>
Working hours/pattern:</b> Open to Full-time or Part-Time, Monday to Friday, 40 hours per week excluding lunch breaks. Minimum 20 hours per week with days to be agreed. Hybrid working pattern, 2 days per week in office.</p>
<p><b>
Travel required:</b> Possible travel &ndash; UK and Europe offices</p><br>
<p></p>
<p><b>
Position Overview:</b></p>
<p>
The HR Coordinator plays a pivotal role in supporting the EMEA HR department through a range of administrative and operational activities. This position is essential for ensuring the smooth and efficient delivery of HR processes and contributing to a positive employee experience. The role is dynamic and fast paced, requiring adaptability and the ability to collaborate with employees, managers, and HR professionals across different functions and countries.</p>
<p>
This is a varied coordination role that requires initiative, strong communication skills, and a proactive and solutions-focused approach. You should be comfortable working with multiple priorities, navigating changing demands, and supporting the accurate and efficient delivery of HR processes and documentation.</p><br>
<p></p>
<p><b>
Key Responsibilities</b></p>
<ul>
<li>Manage the EMEA HR inbox, responding to routine queries and escalating complex issues to the relevant HR team member as appropriate;</li>
<li>Support managers by providing guidance and support on HR policies, processes and procedures across the employee lifecycle;</li>
</ul><ul><li>Maintain and update HR template letters and documentation;</li>
<li>Coordinate onboarding and offboarding processes, ensuring a smooth employee experience;</li>
<li>Contribute to the planning and delivery of induction and orientation sessions;</li>
<li>Support probationary processes by tracking timelines, flagging issues, and ensuring appropriate follow up actions are taken;</li>
<li>Assist with Employee Relations processes, including setting up meetings, preparing documentation, and taking notes during meetings and investigations;</li>
<li>Act as key HRIS user supporting data accuracy, running periodic reports, and assisting regional teams where needed;</li>
</ul><ul><li>Support HR, payroll, and benefits administration processes as required;</li>
<li>Assist in managing family friendly leave processes including maternity, paternity, shared parental leave, and adoption leave;</li>
<li>Collaborate with other HR colleagues on projects and wider team initiatives;</li>
<li>Maintain strict confidentiality and professionalism in all HR matters;</li>
<li>Undertake additional duties and support ad hoc HR projects as required.</li></ul><br>
<p></p>
<p><b>
Skills and Experience</b></p>
<p><b>
ESSENTIAL</b></p>
<ul>
<li>Proven experience in an HR Coordinator, HR Operations, or similar administrative role;</li>
<li>Familiarity with HR systems and core HR processes;</li>
<li>Exposure to employee relations matters with the ability to provide administrative and coordination support;</li>
<li>Good understanding of UK Employment Law;</li>
<li>Strong stakeholder management and relationship building skills across multiple levels of an organisation;</li>
<li>Highly organised with strong planning skills, attention to detail, and the ability to manage competing priorities and deadlines;</li>
<li>Proactive, solutions-focused approach with the ability to adapt to changing priorities and ambiguity;</li>
<li>Comfortable working within a multicultural and fast-paced environment;</li>
<li>Strong communication skills, with the ability to work independently and as part of a team;</li>
<li>Competent in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li></ul><br>
<p></p>
<p><b>
DESIRABLE</b></p>
<ul>
<li>Fluency in a European language (particularly German, French, Spanish or Dutch);</li>
<li>CIPD Level 3 (or working towards);</li>
<li>Degree in HR, Business, Administration, Psychology, Languages, Psychology or related field (or equivalent experience);</li>
<li>Awareness of International Employment practices and working across multiple jurisdictions;</li>
<li>Experience of working in a highly confidential environment.</li></ul><br>
<p></p>
<p><b>
Benefits:</b></p>
<ul>
<li>Hybrid working model</li>
<li>25 days annual leave plus bank holidays</li>
<li>Private healthcare (single cover)</li>
<li>Auto-enrolment pension scheme (3% employer contribution / 5% employee contribution)</li>
<li>Life assurance (4x annual salary)</li>
<li>Eyecare vouchers</li>
<li>Enhanced sick pay and family leave</li>
<li>Perkbox rewards &amp; benefits platform</li>
<li>Employee referral program</li>
<li>Recognition awards (Above &amp; Beyond)</li>
<li>Long service awards</li></ul><br>
<p></p>
<p><b>
About Us</b></p>
<p>
CIBT is a leading global provider of immigration and visa services for corporations and individuals, operating in 25 countries worldwide. With more than 30 years of experience, CIBT is the trusted service provider to many of the world&rsquo;s leading companies, including a majority of the Fortune 500.</p>
<p>
CIBT delivers a comprehensive suite of services through two primary brands: Newland Chase, a wholly owned subsidiary specializing in global immigration strategy and advisory services for corporate clients worldwide, and CIBTvisas, a market leader in business and travel visa services for both corporate and individual clients.</p>
<p>
Through its global expertise and extensive network, CIBT helps organizations and travelers navigate complex travel and immigration requirements in a fast, convenient, and secure manner.</p><br>
<p></p>
<p><b>
Equal Employment Opportunity</b></p>
<p>
CIBT is committed to building a diverse, equitable, and inclusive workplace where all employees and applicants are treated with respect and dignity. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, ethnicity, national origin, religion or belief, sex, gender, gender identity or expression, sexual orientation, age, disability, medical condition, marital or family status, veteran status, genetic information, or any other characteristic protected by applicable local law.</p>
<p>
CIBT is committed to providing reasonable accommodations throughout the recruitment and employment process for individuals with disabilities or other accessibility needs. If you require assistance or an accommodation, please contact us at GlobalRecruiting@cibt.com .</p></div>

HR Coordinator EMEA

Ogilvy UK

<p></p><div><p><b>Department:</b> UK People Team - role known internally as People Executive<br>
<b>Location:</b> London, Sea Containers - hybrid 2/3 days onsite<br>
<b>Contract type:</b> 12 Month Fixed Term Contract<br>
<b>Full Time/Part time:</b> Full Time, 35 hours per week</p><h4 class="jobSectionHeader"><b><br>
</b></h4>
<h3 class="jobSectionHeader"><b>About the Role</b></h3>
<p>
We are looking for an exceptionally organised, process-driven <b>People (HR) Administrator</b> to join our busy Talent Team on a 12-month fixed-term contract.</p>
<p>
This is an administrative, hands-on role focused on the day-to-day coordination of our employee lifecycle. If you're someone who takes pride in flawless execution, loves a busy to-do list, and is happiest when processes are running smoothly and data is accurate, this could be a great role for you!</p>
<p>
This role is perfect for someone with previous experience as an <b>Office Administrator, Recruitment Coordinator, or HR Assistant</b> who loves the &quot;people&quot; side of a business. Because this is a fixed-term contract focusing on operational delivery, it is best suited to someone who enjoys mastering a process and executing it brilliantly, rather than someone looking for immediate career progression or strategic HR development.</p>
<p>
As our HR Administrator, you will be a pivotal part of the team. You will handle everything from preparing contract amendments to ensuring our HR system (Workday) is perfectly maintained. You will also be the friendly, organised first point of contact for employee queries and coordinate our onboarding process to give new starters a seamless welcome.<br>
<br>
<b>Responsibilities</b></p>
<ul>
<li><b>Administrative Ownership:</b> Prepare all paperwork for employee changes (probations, promotions, contract amendments, salary increases, and leaver details) accurately and in a timely manner.</li>
<li><b>Data Management:</b> Act as the gatekeeper for our employee data, maintaining and updating our HRIS system (Workday) to ensure 100% accuracy and compliance.</li>
<li><b>Onboarding Coordination:</b> Coordinate the logistics for new joiner inductions, ensuring all admin, IT requests, and paperwork are completed so their first day is a success.</li>
<li><b>First Point of Contact:</b> Manage the shared HR inbox, answering day-to-day queries regarding benefits, policies, and agency life with tact, empathy, and professionalism.</li>
<li><b>Payroll &amp; Ops Liaison:</b> Provide accurate monthly change data to the Payroll and Front of House teams to ensure seamless execution.</li>
<li><b>Process Efficiency:</b> Work closely with the People Advisors to keep our templates, files, and admin processes organised and up to date.</li>
</ul>
<h3 class="jobSectionHeader"><br>
<b>What You'll Need</b></h3>
<ul><li><b>Strong Administrative Experience:</b> Proven experience working in a fast-paced administrative role (e.g., Office Admin, Recruitment Administration, Operations, or HR Admin).</li>
<li><b>Exceptional Attention to Detail:</b> You are someone who spots the missing detail in a contract and takes pride in error-free data entry.</li>
<li><b>Superb Organisation Skills:</b> You love structure, know how to prioritise a busy workload, and are driven by meeting deadlines.</li>
<li><b>Great Communication &amp; Interpersonal Skills:</b> You are a natural helper who enjoys interacting with people and can handle sensitive/confidential information with discretion.</li>
<li><b>Systems Confident:</b> Comfort using databases and systems.</li>
<li><b>A Reliable, Hands-On Attitude:</b> You are happy to get stuck in, work independently to get tasks done, and support a busy, collaborative team.</li>
</ul>
<p></p><p>As a People Administrator, you are pro-active and approach every task with a can-do attitude. You take pride in your work and strive for operational excellence. You are organised, display a keen eye for detail and are solutions focused. You maintain an awareness and consideration of the wider business context in everything that you do.</p>
<p>
We believe that every role here at Ogilvy UK should allow for development and growth. So naturally some of this role will be learning as you work, and we hope that's okay and what you want too.<b> Please don't worry if you're missing a skill or three</b>. It's our job to provide you with the development to elevate you to the next level. So please don't be put off applying even if you don't feel you have everything outlined.</p><h3 class="jobSectionHeader"><br>
<b>
Benefits &amp; Culture</b></h3><br>
<p>
At Ogilvy, we are a friendly, collaborative, and eclectic team united by a shared commitment to doing the best work of our lives. Beyond client work, you'll have the chance to shape our vibrant culture, join active social teams, and contribute to our industry-leading DEI initiatives.</p>
<p>
Here is a snapshot of the benefits we offer:</p>
<ul>
<li><b>Hybrid Working:</b>We embrace a hybrid model that blends collaborative in-office time with the flexibility to work remotely.</li>
<li><b>Annual Leave:</b>25 days holiday, a paid volunteering day, plus the option to buy up to 5 additional days.</li>
<li><b>Pension:</b>a generous matched scheme. Contribute 4% (Ogilvy pays 6%) up to a maximum contribution of 7% (Ogilvy pays 10.5%&mdash;totalling a powerful <b>5%</b>).</li>
<li><b>Healthcare &amp; Wellbeing:</b>BUPA Private Medical Insurance, plus discounted BUPA dental cover or financial contribution towards your physical and mental wellness.</li>
<li><b>Employee Assistance:</b>24/7 access to remote GPs, mental health support, physio, nutrition consultations, and confidential counselling for you and your family.</li>
<li><b>Free 1-to-1 Coaching:</b>Professional and personal growth coaching sessions annually.</li>
<li><b>Life Assurance &amp; Income Protection:</b>Financial peace of mind for you and your loved ones.</li></ul><br>
<p></p>
<p>
Ogilvy champions innovation and the thoughtful application of AI. We encourage you to use AI tools to enhance your application and achieve the best possible results. During interviews, we may explore how you leverage AI, showcasing your judgment and ability to integrate these technologies effectively. Please ensure your application authentically reflects your own skills, experience, and unique contributions</p><p></p><div><p><br>
Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they're here, for them to want to stay with us, grow their career, and to feel they belong with us.</p>
<p>
We are an equal opportunity employer and we're committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy. For us, diversity, equity and inclusion is integrated into everything that we do. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, have no bearing on our hiring decisions, but we encourage everyone to feel free to express their true selves in an environment we are consistently striving to make as inclusive as possible.</p>
<p>
We aim to facilitate an accessible and positive application experience for all candidates. If you require any adjustments from us to support you through the process or expect to require any adjustments to working conditions to be able to best perform in the role, please let us know. We are happy to consider all reasonable adjustments.</p>
<p>
If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying.</p></div></div>

People Administrator

Splend

<div><h3 class="jobSectionHeader"><b>About Us</b></h3>
<div>At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.</div><div></div><div><br>
<h3 class="jobSectionHeader"><b>
You'll be excited to work in this role if...</b></h3>
<div><ul><li>You&rsquo;re able to stay calm when someone else is upset. You don&rsquo;t take it personally and you like helping work through a problem.
</li><li>You take pride in following through on the small details. Logged notes, completed follow-ups, no loose ends.
</li><li>You want a hands-on role where no two days are the same, working face-to-face with customers from all walks of life.</li>
</ul>
</div><div></div><h3 class="jobSectionHeader"><b>About the role</b></h3>
<p>
The InLife Coordinator at Splend is a face-to-face position that plays a crucial role in maintaining and enhancing customer relationships post-sale. This position is responsible for ensuring that all day-to-day hub operations related to customer management run smoothly.</p>
<p>
As the primary point of contact for customers after they have been onboarded, you will handle everything from vehicle exchanges and returns to managing fleet operations and responding to customer inquiries. Your goal is to solve problems efficiently while aligning solutions with business objectives, ensuring a seamless and exceptional customer experience across all touchpoints.</p>
</div>
<h3 class="jobSectionHeader"><b>What you'll be doing
</b></h3><ul><li>Handle daily customer issues including accident damage, warranty claims, and terminations with professionalism and empathy through face-to-face interactions and handling customer walk-ins.</li>
<li>Manage emotionally charged discussions around billing, repairs, and contract breaches calmly and clearly.</li>
<li>Conducted vehicle damage inspections and accurately documented findings.</li>
<li>Identify and resolve issues early to prevent escalations and contract terminations.</li>
<li>Explain next steps, responsibilities, and costs fairly and consistently to customers.</li>
<li>Manage the customer lifecycle post-onboarding through to contract end, ensuring timely follow-up.</li>
<li>Record all interactions and updates precisely in CRM and vehicle systems including Zoho, Microsoft Excel, and Microsoft Outlook to maintain accurate customer records and manage daily tasks.</li>
<li>Work closely with fleet and sales teams to coordinate vehicle inspections, repairs, and service issues.</li>
<li>Organise and manage customer walk-ins and appointments, providing calm, solution-focused support.</li>
<li>Perform all related admin tasks to maintain smooth account management and policy compliance.</li>
<li>Ensure customer adherence to contracts and company policies with a balance of firmness and empathy.</li>
<li>Processed insurance policies and ensured compliance with company procedures.</li>
<li>Coordinated and executed booking processes, ensuring appointments were scheduled accurately and efficiently.</li>
<li>Work a Tuesday to Saturday schedule, demonstrating flexibility and reliability to meet business and customer needs.</li>
</ul>
<div></div><h3 class="jobSectionHeader"><b>What you'll bring to Splend
</b></h3><div><ul><li>Ability to multitask and thrive in a fast-paced retail environment.</li>
<li>Excellent problem-solving abilities with a customer-focused approach to resolving issues.</li>
<li>Proven track record in a customer service role, with a focus on delivering high quality customer experience.</li>
<li>Strong organisational and communication skills, capable of managing customer expectations and coordinating effectively with other teams.</li>
<li>Ability to handle stressful situations with professionalism, empathy and a calm demeanor.</li>
<li>Full UK license required. You'll be based at our Cricklewood Hub and work weekends as per the roster.</li>
</ul></div><h3 class="jobSectionHeader"><b>Benefits &amp; Support</b></h3>
<div>
<div><div><p>\uD83D\uDCB0 Bonus scheme: Opportunity to earn based on your performance</p>
</div>
<div><p>\uD83C\uDFD6️ Annual leave: 25 days + bank holidays</p>
</div>
<div><p>\uD83C\uDF82 Day off for your Birthday!</p>
</div>
<div><p>\uD83D\uDE98 Salary packaging with 15% employer contributions for Electric Vehicles</p>
</div>
<div><p>\uD83D\uDCD6 Dedicated Learning &amp; Development platform</p>
</div>
<div><p>❤️&zwj;\uD83E\uDE79 Private Health Insurance and Monthly Wellness Allowance</p>
</div>
<div><p>\uD83D\uDCAD Employee Assistance Program</p></div><br>
</div>
</div><div></div><div><div><div><div><div><h3 class="jobSectionHeader"><b>Our Process</b></h3>
</div>
<div><div><div><ul><li><p>Intro with our Talent team to understand your background, aspirations, and answer your questions.</p>
</li></ul>
</div></div><div><div><ul><li><p>Interview with the hiring manager to discuss your experience and how it aligns with this role.</p>
</li></ul>
</div></div><div><div><ul><li><p>Where it applies, we&rsquo;ll ask you to complete a practical case study.</p>
</li></ul>
</div></div><div><div><ul><li><p>Final interview to discuss Splend&rsquo;s long-term vision and to check any remaining questions.</p></li></ul><br>
</div>
</div></div></div></div></div><div></div><div><div><h3 class="jobSectionHeader"><b>Diversity &amp; Inclusion</b></h3>
<p>
At Splend, we value diversity and inclusion and consider it key to our success. We&rsquo;re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.</p>
</div>
<div><p>If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it.</p>
</div>
<div><p>When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.</p>
</div>
</div></div><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Customer Experience Coordinator

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