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Emirates Islamic

<div>About us 
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.
At the bank, we serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.
We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region. 
What You Will Be Doing 
Operational Processes 
<ul><li>Ensure that transactions are processed in line with CRAD Framework &amp; PFDs/SOPs with 100% accuracy.
</li><li>Ensure that loan disbursed are as per the disbursement controls in FRS/EFRS
</li>Ensure accurateness in all internal and external reporting <li>- Other MISs
</li>Due diligence in executing /preparing of transactions and error rate must be less than 1%. 
<li>
</li></ul>Operational Compliance 
<ul><li>Ensure all audit issues are addressed in a timely manner
</li><li>Ensure that transactions are carried out in line with the ongoing recommendations made by management (Internal Circulars)
</li><li>Assist CRAD in achieving satisfactory audit rating.
</li><li>Understand and adhere to policy, procedures, and guidelines ongoing basis.
</li><li>Compliance with Circulars / CRAD framework/ PFDs.
</li>Minimal adverse audit observations. 
<li>
</li></ul>Customer Service 
<ul><li>Ensures TATs for activities are within target levels.
</li><li>Meet TAT as per agreed SLA with BUs &amp; timely appropriate response to ensure BU queries / complaints / reports / queries from GCD/ reduce disruptive transactions.
</li>Responses to BUs to be in line with queries raised and with 100% accuracy. 
<li>
</li></ul>Initiative Projects 
<ul><li>Ensure proactive lead and participation in UAT/ implementation of all projects assigned within the agreed timelines.
</li><li>Assist and implement CRAD project portfolio &amp; process improvement initiatives.
</li><li>Provide at least 2 process related initiatives which can be implemented in the department to improve the process &amp; the quality of the activities carried out by the unit.
</li><li>Provide at least 2 Control related initiatives to reduce the errors highlighted during the current QA/INA.
</li>Implement Automation of reports and tracking mechanism for the manual activities at CRAD 
<li>
</li></ul>Employee Self 
<ul><li>Develop technical &amp; soft skills of self-attending both with L&amp;D for both internal &amp; external programs assigned by the managers.
</li><li>Continuous updating of process / procedures in vogue from time to time &amp; measuring up the training needs in line with the Training Schedule in consultation with supervisor. Ensure completion of all mandatory training within timelines.
</li><li>To update awareness of the procedure and significance of the tasks assigned through knowledge of CRAD Framework, PFDs, and operational related manuals.
</li>Develop new skills and technique to assist in the assigned tasks and to improve quality of work. 
<li>
</li></ul>What We are Looking for 
<ul><li>3 -5 years in the Banking /Finance industry preferably in Corporate.
</li><li>Local experience of Laws governing the Banking Industries
</li><li>Knowledge of corporate products, MIS, computer literacy &amp; any corporate banking system
</li><li>Ability to read and comprehend banking terms.
</li><li>Team player and flexible in approach
</li><li>Initiative oriented thinking to achieve self-development and growth.
</li><li>Applicant must be a UAE national
</li>To have completed minimum Undergraduate level education or above. 
<li>
</li></ul>What We Offer You 
<ul><li>Competitive salary package.
</li><li>Strong emphasis on work-life balance and employee wellbeing.
</li><li>Access to world-class Learning &amp; Development platforms for career growth.
</li><li>Generous annual leave and comprehensive Private Healthcare coverage.
</li>Preferential banking facilities for employees. 
<li>
</li></ul>Why Join Us 
At Emirates NBD, we aim to be the employer of choice by helping you unlock your true potential through the right opportunities. We are reimagining the future of work to ensure every employee thrives in an environment that promotes growth, upskilling, and the development of digital skills. Our goal is to empower our employees to build meaningful careers with experiences that shape their future and contribute to Emirates NBD&rsquo;s success. Regardless of your background, location, or preferences, we want every employee to feel connected and engaged as part of the Emirates NBD Services team.</div>

Operations Officer

Emirates NBD

<div>1. About Us 
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.
At the bank, we serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.
We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region. 
2. What You Will Be Doing 
The key role of the job holder is to review executed standard and non-standard credit and/or legal documents, check capacity authority of signatories as per constitutional documents of UAE entities, advise on document deficiencies and associated risks, ensure compliance of conditions precedents (CPs) prior to facility drawdown, preparation and issuance of Facility Record Sheets (FRS) , apply Bank&rsquo;s guidelines in documentation lodgment, to prepare &amp; assist the compilation of MIS respective stakeholders, INA responses and any other projects. To participate in on-going and new projects assigned by the Senior Manager / HDLT / HCRAD and assist the team to ensure completion as per the agreed timelines. 
Operational Processes - Qualitative &amp; Efficient Execution 
&bull; Ensure that document lodgment/verification processes in line with CRAD Framework &amp; PFDs with
100% accuracy.
&bull; Monitor &amp; follow up on documentation deficiencies with stakeholders.
&bull; Ensure accurateness in all internal and external reporting - Other MISs
&bull; Due diligence in executing /preparing of FRSs/EFRS and error rate must be less than 1%. 
Operational Compliance - Efficient Risk Discipline and Risk Governance 
&bull; Ensure all audit issues are addressed in a timely manner.
&bull; Ensure that activities are carried out in line with the ongoing recommendations made by management (Internal Circulars)
&bull; Assist CRAD in achieving satisfactory audit rating.
&bull; Understand and adhere to policy, procedures, and guidelines ongoing basis.
&bull; Compliance with Circulars / CRAD framework/ PFDs.
&bull; Minimal adverse audit observations. 
Customer Service - Facilitating Good Business 
&bull; Meet TAT as per agreed SLA with BUs &amp; timely problem-solving response to ensure BU queries /
complaints / reports / queries from GCD/ reduce disruptive transactions.
&bull; Responses to BUs to be in line with queries raised and with 100% accuracy.
&bull; TAT&rsquo;s adherence will be assessed by CSAT scores. 
Initiative Projects - Qualitative &amp; Efficient Execution 
&bull; Ensure proactive lead and participation in UAT/ implementation of all projects assigned.
&bull; Assist and implement CRAD project portfolio &amp; process improvement initiatives.
&bull; Provide at least 2 process related initiatives which can be implemented in the department to improve the process &amp; the quality of the activities carried out by the unit.
&bull; Provide at least 2 Control related initiatives to reduce the errors highlighted during the current QA/INA.
&bull; Implement Automation of reports and tracking mechanism for the manual activities at CRAD. 
Employee Self - Qualitative &amp; Efficient Execution 
&bull; Develop technical &amp; soft skills of self-attending both with L&amp;D for both internal &amp; external programs
assigned by the Senior Manager/DLT/HCRAD.
&bull; Continuous updating of process / procedures in vogue from time to time &amp; measuring up the training needs in line with the Training Schedule in consultation with supervisor. Ensure completion of all mandatory training within timelines. 
3. What are we looking for 
<ul><li>10-15 years in the Banking/Finance Industry preferably in Corporate
</li><li>Local experience of laws governing the banking industries
</li><li>Knowledge of corporate products, MIS, computer literacy &amp; any corporate banking system.
</li><li>Ability to read and comprehend banking terms.
</li>Team player and flexible in approach. 
<li>
</li></ul>4. What We Offer You 
<ul><li>Competitive salary package.
</li><li>Strong emphasis on work-life balance and employee wellbeing.
</li><li>Access to world-class Learning &amp; Development platforms for career growth.
</li><li>Generous annual leave and comprehensive Private Healthcare coverage.
</li>Preferential banking facilities for employees. 
<li>
</li></ul>5.Why Join us 
We aspire to be an employee&rsquo;s employer of choice. We believe, we can help you realize your true potential by providing the right opportunities. At ENBD we are reimagining the future of work so that you can unlock your potential, every day we want to ensure, every employee can exceed in the future of work by upskilling, building new digital skills and knowledge. Our goal is to empower our employees to build a career experiences and skills they need in the future and that will produce a great outcome for our bank as well, we want our employees no matter their background, location, preferences to feel engaged to one ENBD team. 
 
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. ENBD is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, however due to high volume of applicants, only SHORTLISTED candidates will be contacted.</div>

Manager - Operations

<div>Job Responsibilities ( Relief Pool ) - Customer Relationship Officer
Address customer problems and complaints to achieve satisfactory resolutions.
<ul><li>Referring issues beyond the role limit to appropriate points of reference.
</li><li>Resolve client problems and respond to inquiries quickly and effectively.
</li><li>Adhere to legal, corporate and regulator procedures.
</li><li>Apply and comply with relevant processes, procedures and controls to meet the unit&rsquo;s needs while providing efficient service to customers.
</li><li>Effectively identify and respond to Business Banking client needs.
</li><li>Ensure completion of client transaction in timely and quality manner.
</li><li>Increase client satisfaction by providing high-quality service.
</li><li>Support the quality initiative by reducing transaction defeats and cycle time.
</li><li>Incorporate EIB values into all activities.
</li><li>Add value to our clients through delivering on our EIB Banking experience.
</li><li>Provide product and service information, advice and relevant products and services to customers to increase their awareness and promote their usage.
</li><li>Greet and orient the client to EIB products and service.
</li><li>Manage efficient paper &ndash;flow, supporting relevant procedures
</li><li>Contacting client and getting missing documents.
</li><li>File maintenance.
</li><li>Preparing basic Memo.
</li><li>Any other task requested by your line Manager.
</li><li>Maintain strict control of confidential documents/secured negotiable items to prevent loss or misuse.
</li><li>Education &amp; Skills
 
Relevant education with minimum of Bachelor&rsquo;s Degree
 
Relevant experience in similar job
 
UAE experience
 
Banking products and operations
 
Oral and written communication</li></ul></div>

Customer Relationship Officer- Abu Dhabi- UAE National Only

FinRidge Commercial Brokers

At Finridge Commercial Brokers, We Pride Ourselves On Being One Of The Most Dependable And Trustworthy Banking Partners You Can Rely On. Our Top Priority Is Delivering An Exceptional Customer Experience By Tailoring Bespoke Financial Solutions That Cater To Your Individual Needs.We seeking for an experienced and dynamic Relationship Officer / Senior Relationship Officer to join our team. Responsibilities:- Actively prospect for new customers by identifying opportunities through various channels (direct visits, referrals and cold calls).- Promote and sell the banking products, explaining features, benefits, and eligibility criteria to potential customers- Build and maintain strong relationships with customers by providing tailored credit card solutions and personalized service.- Conduct market research to identify potential clients and their needs- Provide excellent customer service to clients.- Maintain confidentiality of customer information and bank&rsquo;s informationWhat we are offering :<ul><li>Competitive salary with performance-based incentives</li><li>Employment visa.</li><li>Medical Insurance package.</li></ul>Qualifications:<ul><li>A minimum of 6 Months of experience of managing banking products.</li><li>Minimum 1 years of in the banking sector.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED5,000.00 per monthExperience:<ul><li>Sales: 1 year (Preferred)</li><li>Banking Sales: 1 year (Preferred)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Willingness to travel:<ul><li>50% (Preferred)</li></ul>

Relationship Officer

First Solution Management Services

Job DescriptionProcessing Officer &ndash; Credit Cards | Personal Loans | Auto LoansLocation: Dubai, UAE Start Date: ASAPFSMS BackgroundFirst Solution Management Services (FSMS) is a leading Sales Channel Partner for major banks in the UAE, specializing in the marketing, processing, and distribution of banking products such as Credit Cards, Personal Loans and Auto Loans. With over 20 years of industry experience, FSMS is committed to delivering high-quality sales and processing services while maintaining strict compliance with banking policies and regulatory standards. Our success is driven by our people, robust processes, and a strong commitment to accuracy, efficiency, and customer satisfaction.Position OverviewWe are seeking a detail oriented and organized Processor Officer to join First Solution Management Services. The primary responsibility of this role is to process, review, and submit customer applications received from Sales Executives, ensuring accuracy, completeness, and compliance with bank requirements. The Processor Officer plays a critical role in supporting sales operations and ensuring smooth and timely application processing.Key Responsibilities<ul><li>Receive and review Credit Card, Personal Loan, Auto Loan applications submitted by Sales Executives</li><li>Verify application documents for accuracy, completeness, and compliance with bank guidelines</li><li>Coordinate with Sales Executives to resolve missing or incorrect documentation or discrepant</li><li>Track application status and follow up with banks for updates or additional requirements</li><li>Maintain accurate records of applications and update internal tracking systems</li><li>Prepare and submit daily, weekly, and monthly processing and MIS reports</li><li>Ensure adherence to internal policies, bank procedures, and compliance standards</li><li>Support the sales team by ensuring timely processing and turnaround of applications</li></ul>RequirementsExperience: Prior experience in banking operations, loan processing, or credit card processing Education: Bachelor&rsquo;s degree or equivalent qualificationSkills and Attributes<ul><li>Strong attention to detail and accuracy</li><li>Good communication and coordination skills</li><li>Ability to work under pressure and meet processing timelines</li><li>Well-organized with good documentation and record-keeping skills</li><li>Basic knowledge of banking products and documentation requirements</li><li>Proficient in MS Office and bank processing systems</li><li>Experience in banking product processing is highly preferred</li><li>Ability to work independently as well as part of a team</li></ul>Compensation and Benefits<ul><li>Competitive fixed salary with potential performance incentives</li><li>Training and development support on banking products and processes</li><li>Career growth opportunities within sales operations and banking support functions</li></ul>Job Type: Full-timePay: AED4,000.00 per month

Processing Officer

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Operations Officer

Operations Officer

Manager - Operations

Manager - Operations

Customer Relationship Officer- Abu Dhabi- UAE National Only

Relationship Officer

Processing Officer